Owner.com Features
Platform Basics (4)
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Reporting
Provides analytics tools that reveal important business metrics and track progress.
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Interoperability
Connects to external systems and applications as needed to complete team workflows.
Real-Time Reporting
Active reporting of data and metrics
Labor Cost Reporting
Report on the allocation and distribution of labor costs across projects
Back Office (4)
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Built-in Accounting
Accounting functionality within the system, not requiring integration with third-party tools
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Real-Time Analytics
Analyze and gain insights into data in real-time
Order Management
Manage and track customer orders for goods, investments, or any other purchases
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Front of Office (10)
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Point of Sale (POS)
Accept and process customer payments for products or services using hardware and software
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Kitchen Ticketing
Tools for the kitchen to receive customer orders via tickets so they can be prepared and delivered to the proper table.
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Reservations
The ability to reserve tables in advance so the restaurant is not overbooked at the time of the reservation.
Purchase Order Management
Create, send, and track purchase orders and their statuses
Gift Card Management
Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus
Promotions Management
Design, communicate, and distribute incentives to perform a specific action
Discount Management
Track products that are for sale at a reduced price or part of coupon promotions
Wait List Management
Record, update and manage waiting lists
Reservations Management
Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event
Kitchen/Menu Management
Allows users to view inventory and build a menu that's appropriate
Platform Data (2)
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Dashboard
Has a centralized dashboard for users to interact with
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Loyalty Experience (6)
Loyalty Engine
Provides a loyalty engine that can configure different types of loyalty programs to reward customers for specific purchases, actions, or behaviors.
Rewards
Offers a flexible and customizable reward system.
Membership
Segments customers into tiers or membership groups.
Personalization
Personalizes messaging and rewards based on a customer's profile, purchase history, membership status, etc.
Gamification
Provides gamified features such as badges, achievements, and leaderboards.
Loyalty Cards
Includes tools for managing and designing branded physical or digital loyalty cards.
Loyalty Platform (14)
Communication Tools
Provides built-in messaging tools to communicate with loyalty program members via email, SMS, and/or push notifications.
Customer Relationship Management (CRM)
Allows users to view and manage customer profiles within the platform.
Loyalty Analytics
Offers comprehensive analytics to track ROI and engagement with the loyalty program.
Localization
Supports multiple languages and currencies.
Integrations
Integrates with other marketing and commerce software such as CRM, ERP, point-of-sale (POS) systems, or e-commerce platforms.
Gift Card Management
Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus
Membership Management
Database of members to track personal information of individuals and families
Discount Management
Track products that are for sale at a reduced price or part of coupon promotions
Survey/Poll Management
Create and administer polls and surveys
Rewards Management
Strategize and implement rewards for returning customers, employees and other members
Promotions Management
Design, communicate, and distribute incentives to perform a specific action
eCommerce Management
Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products
Campaign Management
Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Generative AI (3)
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AI Text Summarization
Condenses long documents or text into a brief summary.
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AI Text-to-Speech
Simulates human-like speech from text inputs.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Restaurant App - Food Delivery (3)
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Restaurant order management
Provide an order management interface for restaurants to recieve food orders
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Restaurant general setting
Allow restaurants to manage general settings like business status, timings, food availability, etc.
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Restaurant listings
Allow restaurants to list their business and create their food menu
User App - Food Delivery (10)
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Payment processing
Provide users with multiple payment modes to facilitate transactions
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Real-time Order Tracking
Allow customers to track their order in real-time from order confirmation to pickup to order delivery
Online Ordering
Tracks and processes online orders
Order Processing
Send / receive, process, and execute orders
Location Tracking
Identify the physical location of an individual, asset, device, etc.
Status Tracking
Track the status over time for a request, process, asset, or transaction
Delivery Tracking
Track item deliveries through dispatch notifications, status and location tracking, and ETA updates
Live Tracking
Allow customers to track their order and keep them updated when the status changes.
Activity Tracking
Track and document all activities across devices, networks, and other systems
Inventory Tracking
Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
Delivery App - Food Delivery (8)
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Driver Earnings and Payments
Provide a system for calculating and processing delivery drivers’ earnings and payouts, along with tips
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Communication and Scheduling
Provide access to delivery schedule and enable communication between the restaurant, customer, and delivery driver
Mobile Payments
Clients can submit payments via mobile devices
Online Payments
Accept and process online payment transactions
Inventory Management
Track and manage inventory levels to maintain proper supply
Dispatch Management
Manage sending personnel and resources to a site as needed
Kitchen/Menu Management
Allows users to view inventory and build a menu that's appropriate
Discount Management
Track products that are for sale at a reduced price or part of coupon promotions
Admin App - Food Delivery (7)
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Customer Support
Manage customer service requests, handling complaints, and resolving issues
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Restaurant Onboarding and Management
Allow admin to manage restaurant listings, registrations, and monitor performance
Gift Card Management
Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus
Receipt Management
Upload, track, and submit receipts in a central database
Reviews Management
Track and monitor reviews of products or services
Promotions Management
Design, communicate, and distribute incentives to perform a specific action
Route Management
Agentic AI - Loyalty Management (4)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Restaurant Management (9)
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Autonomous Task Execution
Capability to perform complex tasks without constant human input
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Multi-step Planning
Ability to break down and plan multi-step processes
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Cross-system Integration
Works across multiple software systems or databases
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Adaptive Learning
Improves performance based on feedback and experience
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Natural Language Interaction
Engages in human-like conversation for task delegation
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Proactive Assistance
Anticipates needs and offers suggestions without prompting
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Decision Making
Makes informed choices based on available data and objectives
Accounting Integration
Integrate with a third-party accounting system
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Customer Data and Insights (3)
Customer Analytics
Delivers tailored messages and offers to individual customers to increase engagement and conversions.
Customer Database
Provides central repository for guest profiles, visit history, preferences, and engagement data.
Customer Segmentation
Enables grouping customers by behavior, spend, visit frequency, or preferences for relevant marketing.
Campaign Management (3)
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Marketing Automation
Automates campaigns based on customer actions, milestones, or predefined rules.
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Email Marketing
Supports promotional email campaigns with scheduling and performance tracking.
SMS & Push Notifications
Enables real time communication for offers, reminders, and updates.
Engagement and Retention (3)
Offers Management
Allows creation and tracking of discounts, coupons, and limited-time promotions.
Rewards Program
Encourages repeat visits and higher lifetime value through points, tiers, or exclusive perks.
Reputation Management
Helps generate, monitor, and respond to online reviews that influence customer trust.
Integration and Compliance (3)
Analytics and Reporting
Provides visibility into campaign performance, ROI, customer behavior, and revenue impact.
Integrations
Allows integration with POS software, food delivery platforms and other third-party restaurant software.
Compliance and Consent Management
Ensures proper handling of opt-ins, unsubscribe requests, and regulatory requirements.
Additional Functionality (158)
Inventory Tracking
Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
Time Clock
Order Entry
Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries
Credit Card Processing
Accept and process credit card transactions
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Mobile Access
Access software remotely via mobile devices
Multi-Location
Manage and support multiple locations
Real-Time Data
Receive data and information in real time
Customizable Branding
Add customized logos and colors to align with company branding
Sales Reports
Reports specific to sales analysis for trends and strategies
Social Promotion
Market event via social media tools
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Loyalty Program
Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Billing & Invoicing
Create, manage, and send invoices or bills to customers
API
Application programming interface that allows for integration with other systems/databases
Order Tracking
Track orders throughout the fulfillment process
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Sales Trend Analysis
Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.
Real-Time Updates
Receive system updates as soon as any changes are made
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Online Ordering
Tracks and processes online orders
Customizable Reports
Alter the layout and content of reports
Barcode/Ticket Scanning
Scan barcodes to ensure accurate pricing and label tracking
Delivery Tracking
Track item deliveries through dispatch notifications, status and location tracking, and ETA updates
Customer History
Access previous interactions or concerns to maintain customer relationships
Forecasting
Form predictions based on past and present data/trends
Customer Database
A collection of customer information such as contact details, demographics, previous interactions, etc.
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Electronic Payments
Electronically collect payments for goods or services
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Route Optimization
Finding the most optimal routes for drivers based on various factors and constraints
Barcode/Ticket Scanning
Scan barcodes to ensure accurate pricing and label tracking
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Customizable Reports
Alter the layout and content of reports
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Real-Time Reporting
Active reporting of data and metrics
Loyalty Program
Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases
Customer History
Access previous interactions or concerns to maintain customer relationships
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Point of Sale (POS)
Accept and process customer payments for products or services using hardware and software
Real-Time Updates
Receive system updates as soon as any changes are made
Customizable Branding
Add customized logos and colors to align with company branding
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Geolocation
Determines the location of a device using GPS or an IP address
Order Entry
Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Real-Time Monitoring
Active monitoring of systems, applications, or networks
Food Delivery Dispatching
Dispatch food deliveries
SMS Messaging
Send messages via SMS
Multi-Location
Manage and support multiple locations
Real-Time Data
Receive data and information in real time
Mobile Alerts
Notifications via mobile devices
Routing
Plan daily routes to optimize employee scheduling and provide directions
Geographic Maps
Visualize locations on a map
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
API
Application programming interface that allows for integration with other systems/databases
Mobile Access
Access software remotely via mobile devices
Customer Database
A collection of customer information such as contact details, demographics, previous interactions, etc.
Contact Database
Centralized database of stakeholders and their contact information such as names, address, phone number etc.
Multi-Language
Manage and support multiple languages
Menu Builder
Create and edit a list of food/beverage items
Real-Time Analytics
Analyze and gain insights into data in real-time
Restaurant POS
Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants
Online Reservations
Make and manage reservations online
Customer Accounts
Record customer information, purchase history, and other notes
Multi-Channel Marketing
Coordinate marketing efforts across channels (email, landing pages, social media, etc.)
Email Marketing
Create and send email blasts/campaigns
QR Codes
Matrix barcode that stores information
Mobile Booking
Make reservations on the go through a mobile device
Website Personalization
Customize website features
Delivery Estimate
A note of the expected delivery date and time
Point of Sale (POS) Integration
Integrates with point of sale (POS) systems
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Transaction History
Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
SMS Marketing
Send promotional campaigns or transactional messages via text messages
Referral Tracking
Log and store the source of contacts/leads
Customizable Branding
Add customized logos and colors to align with company branding
Customer Surveys
Tool to send questionnaires to customers to gauge feedback
Member Portal
Online gateway through which members can access/update personal information
Campaign Planning
Plan and strategize marketing campaigns
Client Portal
Private online space that lets businesses securely share documents and provide information access to clients
Loyalty Program
Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases
Email Marketing
Create and send email blasts/campaigns
Customer History
Access previous interactions or concerns to maintain customer relationships
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Multi-Campaign
Manage multiple campaigns in one system
Engagement Tracking
Tracks metrics that provide insight into how a user interacts with any interface or product
Customer Profiles
Record customer information, purchase history, and other notes
Social Promotion
Market event via social media tools
Customer Segmentation
Process of dividing customers into groups based on common characteristics
Customer Database
A collection of customer information such as contact details, demographics, previous interactions, etc.
API
Application programming interface that allows for integration with other systems/databases
Point of Sale (POS)
Accept and process customer payments for products or services using hardware and software
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Multi-Channel Marketing
Coordinate marketing efforts across channels (email, landing pages, social media, etc.)
Customer Activity Tracking
A report showing what actions customers perform
Data Import/Export
Import and export data to and from software applications
Real-Time Updates
Receive system updates as soon as any changes are made
CRM
Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
Kitchen/Menu Management
Allows users to view inventory and build a menu that's appropriate
Customer Database
A collection of customer information such as contact details, demographics, previous interactions, etc.
Order Management
Manage and track customer orders for goods, investments, or any other purchases
Electronic Signature
Digitally sign online documents
Contract/License Management
Track, store, and access client contracts or licenses
Automated Scheduling
Automatically create schedules based on business needs or employee availability and qualifications
Sales Reports
Reports specific to sales analysis for trends and strategies
Event Scheduling
Plan an event's time and location
API
Application programming interface that allows for integration with other systems/databases
Loyalty Program
Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases
Booking Management
Create, update, and manage bookings, itineraries, and reservations
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Cost Management
Manage budgets, track and optimize spending and align capacity to workload demand
Delivery Tracking
Track item deliveries through dispatch notifications, status and location tracking, and ETA updates
Contact Management
Manage, organize, and store contact information
Customizable Reports
Alter the layout and content of reports
Proposal Generation
Create proposals based on costs of labor and materials
Billing & Invoicing
Create, manage, and send invoices or bills to customers
Event Management
Schedule and manage the logistics of activities and other gatherings
Quotes/Estimates
Generate quotes or estimates for customers
Contact Database
Centralized database of stakeholders and their contact information such as names, address, phone number etc.
Event Calendar
A list of events with their respective dates
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Multi-Location
Manage and support multiple locations
Customizable Branding
Add customized logos and colors to align with company branding
For Catering Businesses
Software designed for caterers and catering businesses.
Room Booking
Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held
Mobile App
Access the system via a mobile application
Invoice Management
Captures invoice data and maintains comprehensive records for auditing and reporting purposes
Facility Management
Manage the maintenance of building facilities
Supplier Management
Manage all supplier data and operations
Interactive Reports
Edit and personalize data view as needed
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Real-Time Data
Receive data and information in real time
Waitstaff Management
Track and manage waitstaff information and schedules
Banquet Management
Coordinate food and beverage delivery for events.
Inventory Management
Track and manage inventory levels to maintain proper supply
Recipe Management
Store recipes, enable recipe modification, and generate data required for production records
Recurring Orders
Managing orders that a customer purchases repeatedly and regularly
Electronic Payments
Electronically collect payments for goods or services
Document Management
Store, manage, and track all electronic documents in a centralized location
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Real-Time Reporting
Active reporting of data and metrics
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Payment Processing
Accept, record, and reconcile financial transactions
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Accounting Integration
Integrate with a third-party accounting system
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Email Marketing
Create and send email blasts/campaigns
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Calendar Sync
Synchronize with other calendars to view mutual availability and schedules
Order Tracking
Track orders throughout the fulfillment process
Historical Reporting
Information, data and reports that are being tracked over time
Online Ordering
Tracks and processes online orders


