Nutshell Reviews & Product Details

Founded in 2010, Nutshell is an all-in-one sales, marketing and engagement platform that helps B2B organizations work together to win more deals. Simple enough for any user and sophisticated enough for any business, Nutshell is built for teams who are tired of juggling separate sales and marketing tools and don’t want to pay a full-time admin to manage their software. If you're aiming to boost revenue, streamline your sales process, or craft engaging marketing messages, Nutshell could be the solution. Every Nutshell subscription includes unlimited CRM contacts and data storage, fully customizable reporting tools, free data migration assistance, and world-class live support, all at an extremely affordable price. In 2024, Nutshell introduced Nutshell Marketing and Nutshell Engagement. Nutshell Marketing helps businesses create compelling email campaigns and landing pages to drive audience engagement, while Nutshell Engagement connects you with leads and customers throughout the sales journey via web chat and text messaging. Nutshell also integrates with popular tools like Google Workspace/Gmail, Microsoft Office/Outlook, QuickBooks Online, Intercom, and Slack. Nutshell also offers a mobile version, allowing sales reps to create, search, and edit contact information while in the field. Nutshell serves thousands of businesses around the world and has been named a top CRM for both user-friendliness and affordability. Nutshell has been honored as a "Leader" in G2's Grid® Report for CRM every quarter since Fall 2020.

Product Website

Seller

Nutshell

Discussions

Nutshell Community

Languages Supported

English

Overview by

Andy Fowler (Building growth software at Nutshell)

Pricing

Pricing provided by Nutshell.

Sales Foundation

Starting at $13.00

1 user Per Month

View More Pricing Information

Nutshell Media

Automate your sales process. Design and execute a sales process that reduces time-wasting tasks and helps your reps know what to do at every moment. Specify the actions and follow-ups that need to happen from initial qualification through final negotiations, and accurately measure the impact o...

Find every contact, customer and conversation. Nutshell is the most flexible CRM for sales reps, offering four ways to view and manage your pipeline. List view, Map view, Chart view and Board view (drag-and-drop) let you decide how to work your deals, save views and share with your team.

Report on your performance. Nutshell’s easy-to-use, customizable reports give you at-a-glance insight into your business, so you can measure performance and pinpoint areas for improvement. Download presentation-ready charts and view “snapshots” of your business at different points in time so y...

Automate your email outreach. Whether you need to contact one prospect or a long list of them, Nutshell’s email templates, personal email sequences, and marketing software integrations help you stay at the top of your buyers’ inboxes with a fraction of the effort.

Find every contact, customer, and conversation. Nutshell is your company’s central repository for customer knowledge. Store all your contact details, call notes, and email conversations in one place so everyone on your team can quickly access them.

Catch your buyers’ attention at every stage of the funnel with beautifully designed marketing emails. Nutshell Marketing seamlessly connects to your CRM data so you can target custom audiences in a snap and manage all your outreach out of a single tool.

Nutshell is the best B2B Next Action Selling CRM on the market. Start a free trial to find out why.

See how easy it is to build a Sales Pipeline with Sales Automation in Nutshell.

Nutshell syncs seamlessly with Google and Microsoft to make sharing emails and calendar events back and forth a breeze.

Improve your team's efficiency and outcomes with Nutshell's email automation features.

Learn about the exciting product updates from 2024 and unveil our plans for Q1 2025

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Verified User in Media Production

Small-Business (50 or fewer emp.)

8/17/2021

"Nutshell offers an easy to use sales pipeline that keeps great track of leads."

4.5/5

What do you like best about Nutshell?

I really like being able to see the dollar value of my sales pipeline. It motivates me to close more leads. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

I don't like that it doesn't offer more project management options/capabilities. Review collected by and hosted on G2.com.

Recommendations to others considering Nutshell:

If you are looking for simplicity, Nutshell is a great option. CRM systems are often overwhelming. Nutshell helps you get started with a helpful checklist. Review collected by and hosted on G2.com.

What problems is Nutshell solving and how is that benefiting you?

Nutshell is helping me to prevent more leads from getting forgotten or slipping through the cracks. I have realized the importance of a sales pipeline. Review collected by and hosted on G2.com.

Seth H.

Video Sales

Small-Business (50 or fewer emp.)

8/17/2021

"Great Features & Easy To use"

5/5

What do you like best about Nutshell?

Simple to use and makes sense. The search is fast too. It really helps me to keep customer information organized. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

No "dark mode". I wouldn't say I like that I can not have "parent" accounts or account "nesting". Review collected by and hosted on G2.com.

Abraham G.

CEO

Small-Business (50 or fewer emp.)

8/24/2021

"I use it for two companies"

5/5

What do you like best about Nutshell?

That I can have unlimited contacts and it does not cost a fortune like other services. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

That I can't select contacts not to be included in the marketing service. Review collected by and hosted on G2.com.

Matt K.

Mid-Market (51-1000 emp.)

8/17/2021

"Simple and easy to use"

5/5

What do you like best about Nutshell?

Client information is all in one place and easy to retrieve. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

I wish that Nutshell would link to my MacOS mail and message accounts. Review collected by and hosted on G2.com.

Verified User in Telecommunications

Small-Business (50 or fewer emp.)

8/17/2021

"Nutshell is a great CRM that allows you to do anything you could imagine."

5/5

What do you like best about Nutshell?

What I like best is that Nutshell keeps my leads in order, and keeps me on task with all of my leads allowing me to keep track of them all in one place. I also love how Nutshell keeps track of all of my metrics. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

I have used Nutshell for just over 2 months, and right now there is nothing that I dislike. Review collected by and hosted on G2.com.

Phil A.

Owner/President

Small-Business (50 or fewer emp.)

8/17/2021

"Nutshell is user friendly and allows us to track our interactions with our customers and prospects."

4.5/5

What do you like best about Nutshell?

The automated pipeline is a great feature that we use every single day. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

There is nothing that I dislike so far in our usage of Nutshell. Review collected by and hosted on G2.com.

Rashid K.

Partner

Small-Business (50 or fewer emp.)

8/19/2021

"Great CRM - simple to use with lots of smarts"

4.5/5

What do you like best about Nutshell?

Ability to track all emails being sent by GSuite or Office365. Tags where we can search for people. Sales pipeline stages and automation. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

Can't send CC emails outside a contacts corporation Review collected by and hosted on G2.com.

Patrick J.

Managing Partner

Enterprise (> 1000 emp.)

11/15/2021

"Reimbursement specialist"

5/5

What do you like best about Nutshell?

It take my money and invest it management company #pajenterprises Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

Welcome senior's family members serving across all my network Review collected by and hosted on G2.com.

Britanny C.

Production Manager

Small-Business (50 or fewer emp.)

8/17/2021

"Production Manager"

4/5

What do you like best about Nutshell?

The ability to see everyone's communication with each client and creating email templates. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

Slow loading pages at times, not all the time but it happens. Review collected by and hosted on G2.com.

Verified User in Real Estate

Small-Business (50 or fewer emp.)

8/19/2021

"Great Platform for Beginners"

3/5

What do you like best about Nutshell?

They have excellent customer service, and the platform is easy to learn. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

There are not as many videos from other users out in the digital world that you can look into to learn about the program. I would love to connect with more users under the same umbrella of services to see how they use the program. Review collected by and hosted on G2.com.