Nutshell

By Nutshell

4.3 out of 5 stars

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Nutshell Reviews & Product Details

Pricing

Pricing provided by Nutshell.

Sales Foundation

Starting at $13.00
1 user Per Month

Nutshell Media

Nutshell Demo - Sales Automation
Automate your sales process. Design and execute a sales process that reduces time-wasting tasks and helps your reps know what to do at every moment. Specify the actions and follow-ups that need to happen from initial qualification through final negotiations, and accurately measure the impact o...
Nutshell Demo - Pipeline Management
Find every contact, customer and conversation. Nutshell is the most flexible CRM for sales reps, offering four ways to view and manage your pipeline. List view, Map view, Chart view and Board view (drag-and-drop) let you decide how to work your deals, save views and share with your team.
Nutshell Demo - Reporting
Report on your performance. Nutshell’s easy-to-use, customizable reports give you at-a-glance insight into your business, so you can measure performance and pinpoint areas for improvement. Download presentation-ready charts and view “snapshots” of your business at different points in time so y...
Nutshell Demo - Email
Automate your email outreach. Whether you need to contact one prospect or a long list of them, Nutshell’s email templates, personal email sequences, and marketing software integrations help you stay at the top of your buyers’ inboxes with a fraction of the effort.
Nutshell Demo - Contact Management
Find every contact, customer, and conversation. Nutshell is your company’s central repository for customer knowledge. Store all your contact details, call notes, and email conversations in one place so everyone on your team can quickly access them.
Nutshell Demo - Email Marketing
Catch your buyers’ attention at every stage of the funnel with beautifully designed marketing emails. Nutshell Marketing seamlessly connects to your CRM data so you can target custom audiences in a snap and manage all your outreach out of a single tool.
Nutshell is the best B2B Next Action Selling CRM on the market. Start a free trial to find out why.
Play Nutshell Video
Nutshell is the best B2B Next Action Selling CRM on the market. Start a free trial to find out why.
See how easy it is to build a Sales Pipeline with Sales Automation in Nutshell.
Play Nutshell Video
See how easy it is to build a Sales Pipeline with Sales Automation in Nutshell.
Nutshell syncs seamlessly with Google and Microsoft to make sharing emails and calendar events back and forth a breeze.
Play Nutshell Video
Nutshell syncs seamlessly with Google and Microsoft to make sharing emails and calendar events back and forth a breeze.
Improve your team's efficiency and outcomes with Nutshell's email automation features.
Play Nutshell Video
Improve your team's efficiency and outcomes with Nutshell's email automation features.
Learn about the exciting product updates from 2024 and unveil our plans for Q1 2025
Play Nutshell Video
Learn about the exciting product updates from 2024 and unveil our plans for Q1 2025
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Nutshell Reviews (1,411)

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Reviews

Nutshell Reviews (1,411)

View 1 Video Reviews
4.3
1,411 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and intuitive interface of Nutshell, highlighting how it simplifies lead management and enhances productivity. Many appreciate the strong customer support and the ability to customize workflows, making it a practical choice for small teams. However, some users note that the automation features could be more robust, indicating room for improvement.

Pros & Cons

Generated from real user reviews
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Verified User in Marketing and Advertising
AM
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Fantastic CRM"
What do you like best about Nutshell?

We love all of the features that Nutshell offers! Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

It can be a bit overwhelming at first for our sales team. But once they are trained it is great! Review collected by and hosted on G2.com.

Stephany M.
SM
Sales Representative
Small-Business (50 or fewer emp.)
"Program of good and successful tools for your company"
What do you like best about Nutshell?

It is a very flexible and adaptable program, you can easily configure it according to your requirements or those of the company. It has very good tools and features that range from the most basic to the most complete, all very easily useful. This program is generally endowed with very good updates so your work will be optimal, customer service always timely and willing to solve and help with problems that arise. at a somewhat accessible price but it is worth paying. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

For the use I give to this program so far it has not failed which is quite good and therefore I have not had the need to change to any other. It only remains for me to speak very well of him and continue to enjoy his good functions. Review collected by and hosted on G2.com.

Mark A.
MA
Senior Account Manager
Public Relations and Communications
Small-Business (50 or fewer emp.)
"Nutshell is a great tool for tracking customers CRM data. "
What do you like best about Nutshell?

The most significant thing about this software is that the versatility and functionality make it a very easy and powerful unlimited our sales and marketing activities and also get a lot of profit from these sales and marketing products. It is great for tracking the success of different sales campaign. Moreover, it’s a beneficial sales CRM. Nutshell CRM has all the tools to make a business more successful. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

The first problem I don’t like about this software is that the structure of the leads is not the best. Moreover, I really don’t like the formats of leads to accounts to sales and marketing process. The another problem about this software is that it also took some time for new users to learn how to use it effectively. Review collected by and hosted on G2.com.

Response from Katherine Mays of Nutshell

Mark, thanks so much for taking the time to review Nutshell! I'm happy to hear that you are finding Nutshell to be helpful for managing your accounts and growing your business.

Verified User in Marketing and Advertising
AM
Small-Business (50 or fewer emp.)
"Summary for Mobile AdTech Platform sales"
What do you like best about Nutshell?

Nutshell is simple for Account Executives to understand and utilize. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

Quota assignments that vary by month and quarter are needed. Also, pipeline quotas by month and quarter are needed. Review collected by and hosted on G2.com.

Jack B.
JB
Marketing Analyst
Enterprise (> 1000 emp.)
"Feel the power productivity in your hands with Nutshell!"
What do you like best about Nutshell?

I`ve read a lot about nutshell and people say it`s only for use in Small Business and that`s totally untrue, I`m in a global company like many workers, and the software is fully usable in its entirety with the extensive information we handle in our department without any problem. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

In some specific cases, only some client email domains are not accepted by the system, in cases like .net or .eu are not acceptable in all cases, it is disgusting to have to tell customers to give me another email address being the previous one their main email address. Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Small-Business (50 or fewer emp.)
"Text support dysfunctional for sole Proprietors"
What do you like best about Nutshell?

Fairly good appearance. It seems to be built with small business in mind. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

Tech support did not do its job. Follow Through was very poor. Over-promised and under-delivered. Review collected by and hosted on G2.com.

PAYAL  J.
PJ
Accounts Manager
Small-Business (50 or fewer emp.)
""Nutshell is actually a useful application for monitoring buyers CRM info"
What do you like best about Nutshell?

Essentially the most important point relating to this computer software is always that the flexibility and operation ensure it is an easy and effective endless our income and marketing and advertising routines and in addition get yourself a whole lot of cash in on these income and marketing and advertising items. It truly is perfect for monitoring the good results of various product sales marketing campaign. Additionally, it is a useful product sales CRM. Nutshell CRM has every one of the equipment to generate a company far more productive. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

The initial dilemma I really do not like relating to this application is always that the framework in the qualified prospects just isn't the top. In addition, I actually really don't such as the formats of sales opportunities to accounts for income and marketing and advertising method. The one more difficulty relating to this application is furthermore, it took a while for brand spanking new end users to understand the way to utilize it efficiently. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Small-Business (50 or fewer emp.)
"Straight Forward CRM"
What do you like best about Nutshell?

Simple Menus, easy to find how to create inputs Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

integration with QBO is not direct it has to go through a 3rd party Review collected by and hosted on G2.com.

Betania M.
BM
Director Marketing Strategy
Enterprise (> 1000 emp.)
"Nutshell proved to be an excellent CRM for workflow management "
What do you like best about Nutshell?

We like the automation capability of work boards offered by Nutshell. This software allows us to save, modify and review the profiles of our contacts, as well as the possibility of communicating with them whenever we want. Nutshell has a good drag and drop interface, and allows you to forecast and coaching each sale. It is also good enough to do trending analysis, and in this way inform us about the activity in the current market. Its integration with mailchimp is very stable. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

With nutshell you can not properly provide email support to customers through platforms such as Outlook. It does not offer a videoconferencing system for the improvement of the group organization, and it is difficult to follow up the conversations with the clientele (again through electronic messaging services). Review collected by and hosted on G2.com.

Jessica A.
JA
Enterprise Account Manager
Computer Networking
Enterprise (> 1000 emp.)
"Nutshell is a great for CRM in the market."
What do you like best about Nutshell?

Nutshell is great CRM software designed for best sales and marketing businesses companies. The best thing about this software is that all of its features are very easy such as contact management, calendar syncing, outreach tools, social profile matching and more. Most of the people use the nutshell software, but I think it's data management and email tracking stack up to any other CRM on the market. Its design is very pretty and it is also an expensive software. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

The deal management aspects is very weak. Sometimes it has a bad integration and also get really difficult to navigate. Nutshell is the bad platform for customization. This software could not provide many tutorials or tips and people could work on quickly. Its search functionality is very limited and the scheduling progress is not also best working. We cannot easily search different documents and also uploading features is very bad. But still this is a great tool for management and also for CRM. Review collected by and hosted on G2.com.

Questions about Nutshell? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Francisco V.
FV
Francisco Villa
Last activity about 4 years ago

How can I make my planning faster?

Craig K.
CK
Craig Kazda
Last activity about 2 years ago

What integration options have you found that work best for Nutshell?

Pricing Options

Pricing provided by Nutshell.

Sales Foundation

Starting at $13.00
1 user Per Month

Sales Growth

Starting at $25.00
1 user Per Month

Sales Pro

Starting at $42.00
1 user Per Month
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Nutshell Features
User, Role, and Access Management
Contact & Account Management
Opportunity & Pipeline Mgmt.
Task / Activity Management
Email Marketing
Lead Management
Customer Support Portal
Knowledge Base
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Nutshell