Netcore Customer Engagement Platform Features

Ability to input, modify and extract data from the application in bulk through a structured file. 191 reviewers of Netcore Customer Engagement Platform have provided feedback on this feature.

Based on 188 Netcore Customer Engagement Platform reviews. Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications.

Based on 179 Netcore Customer Engagement Platform reviews. To what extent are there partner applications readily available for integrating into this product? Partner applications typically provide complementary, best of breed functionality not offered natively in this product.

As reported in 185 Netcore Customer Engagement Platform reviews. System provides sufficient customization to meet business requirements

Automates a process that requires a series of steps that typically require intervention by a several different users. Administrators can write rules to determine who and when a user needs to complete a step. Also includes notification of users when they need to take action. 181 reviewers of Netcore Customer Engagement Platform have provided feedback on this feature.

Based on 187 Netcore Customer Engagement Platform reviews. Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.

Enables users to view and transact business with the same content in multiple languages and currencies. 171 reviewers of Netcore Customer Engagement Platform have provided feedback on this feature.

As reported in 177 Netcore Customer Engagement Platform reviews. Allows administrators to easily develop and test changes to the CRM deployment. After changes are made admins can easily migrate the changes into the "live" or "production" environment.

Based on 175 Netcore Customer Engagement Platform reviews. Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took.

Allows administrators to create templates that enable users to quickly generate dynamic documents in various formats based on the data stored in the application. 168 reviewers of Netcore Customer Engagement Platform have provided feedback on this feature.

As reported in 57 Netcore Customer Engagement Platform reviews. Optimizes marketing campaigns for mobile devices.

Integrates advertising/campaigns into mobile applications, games, and mobile browsers. 59 reviewers of Netcore Customer Engagement Platform have provided feedback on this feature.

As reported in 54 Netcore Customer Engagement Platform reviews. Facilitates global text message and mobile marketing campaigns.

Create and design emails with an editor; manage templates; personalize dynamically This feature was mentioned in 225 Netcore Customer Engagement Platform reviews.

Create targeted lists, schedule and manage bulk email sending. 218 reviewers of Netcore Customer Engagement Platform have provided feedback on this feature.

Ensure inbox delivery. Includes opt-in management, bounce handling, unsubscribe processing, suppression lists, email preview, spam checking, link validation, and delivery monitoring. This feature was mentioned in 216 Netcore Customer Engagement Platform reviews.

Set up automated nurturing emails based on events, online activities, and lead scores 213 reviewers of Netcore Customer Engagement Platform have provided feedback on this feature.

Build customized landing pages and lead capture forms for specific marketing campaigns to maximize conversion and to capture the right qualifying information. 196 reviewers of Netcore Customer Engagement Platform have provided feedback on this feature.

Dynamically customize emails, forms, and landing pages for specific segments of customers and prospects. This feature was mentioned in 202 Netcore Customer Engagement Platform reviews.

Based on 210 Netcore Customer Engagement Platform reviews. Test alternate versions of emails, landing pages, and forms. Learn what works, maximize response rates, and increase conversion.

Based on 203 Netcore Customer Engagement Platform reviews. Support mobile-optimized emails, online forms, and landing pages.

As reported in 196 Netcore Customer Engagement Platform reviews. A marketing lead database is the system of record for your most important marketing asset: your leads and contacts. Includes a view of all marketing interactions between each prospect and your company, including website visits, email clicks, scoring changes, and data updates/history.

Data quality consists of deduplication, cleansing, and appending your marketing database. This feature was mentioned in 198 Netcore Customer Engagement Platform reviews.

Based on 210 Netcore Customer Engagement Platform reviews. Segment your database and build list of target leads and contacts. Filter on demographic and company attributes (title, company size, location) as well as behavioral filters and CRM information.

Automatically qualify and score leads based on demographics as well as prospect online behaviors, including recency and frequency. Assign your own weights to determine lead scores for prioritization. This feature was mentioned in 189 Netcore Customer Engagement Platform reviews.

As reported in 190 Netcore Customer Engagement Platform reviews. Automate drip marketing campaigns that send relevant messages over time, based on prospect behaviors and pre-defined campaign steps.

Based on 200 Netcore Customer Engagement Platform reviews. Track which emails a prospect opens and clicks, what web-pages they visit, what keywords they use, even what they say on social networks.

Create tasks automatically and provide real-time sales alerts over email, RSS or mobile device. 188 reviewers of Netcore Customer Engagement Platform have provided feedback on this feature.

Based on 189 Netcore Customer Engagement Platform reviews. Sync lead, contact, account, and opportunity information with your CRM system.

Manage marketing campaigns and programs across multiple channels, including online ads, video campaigns, mobile, virtual events, and social media. Create and optimize program assets such as landing pages, emails, campaigns, and lists. Track program objectives, results, and costs to assess the program ROI. 212 reviewers of Netcore Customer Engagement Platform have provided feedback on this feature.

As reported in 204 Netcore Customer Engagement Platform reviews. Streamline the entire event process, including personalized invitations, registration, reminders, and post-event follow-up. Integrate with online meeting tools like WebEx, Adobe Connect, GoToWebinar.

As reported in 211 Netcore Customer Engagement Platform reviews. Access pre-built and custom reports and dashboards to measure leads by source/campaign/month, email performance, landing page performance, and web and social activity. Create report subscriptions that can automatically send updates to your team and executives.

As reported in 202 Netcore Customer Engagement Platform reviews. Track which pages prospects and customers visit and how often they come back. Capture the history in database for lead scoring and sales intelligence. Use anonymous company look-up to identify anonymous visitors. Send alerts to sales reps of which of their prospects and customers web activity.

As reported in 203 Netcore Customer Engagement Platform reviews. Measure leads, prospects generated, pipeline, revenue, investment, and ROI by marketing channel or program. The result is that you can see which marketing investments are generating the greatest return and get visibility into how marketing budget should be allocated going forward.

Analyze how leads flow through the funnel by measuring stage to stage conversion rates and velocity. Allocate pipeline and revenue credit among all the marketing activities that have successfully touched an opportunity as it moves through the pipeline. 189 reviewers of Netcore Customer Engagement Platform have provided feedback on this feature.

Based on 181 Netcore Customer Engagement Platform reviews. Monitor and track how you rank for relevant keywords on major search engines and compare your overall performance to competitors.

Based on 42 Netcore Customer Engagement Platform reviews. Configures and accurately measures an appropriate measure of engagement, such as average session length.

Based on 42 Netcore Customer Engagement Platform reviews. Accurately determines where users close the app during their sessions.

Accurately measures bounce rate. 43 reviewers of Netcore Customer Engagement Platform have provided feedback on this feature.

Tracks user return rates and related metrics. This feature was mentioned in 39 Netcore Customer Engagement Platform reviews.

Tracks what proportion of users convert via a certain action. This feature was mentioned in 41 Netcore Customer Engagement Platform reviews.

Test changes to a screen by administering the change to a portion of visitors and measuring conversion. 13 reviewers of Netcore Customer Engagement Platform have provided feedback on this feature.

As reported in 13 Netcore Customer Engagement Platform reviews. Quickly create variant web pages with an easy-to-use WYSIWYG editor.

Able to set any user action as the conversion goal of the test. This feature was mentioned in 14 Netcore Customer Engagement Platform reviews.

Able to adjust both the percentage of total traffic being tested and the proportion of the tested traffic that sees A and that sees B. 14 reviewers of Netcore Customer Engagement Platform have provided feedback on this feature.

Able to view or adjust the necessary confidence level of your test. 13 reviewers of Netcore Customer Engagement Platform have provided feedback on this feature.

Test multiple changes at once by directing traffic to a random combination of all changes being analyzed. 14 reviewers of Netcore Customer Engagement Platform have provided feedback on this feature.

Based on 14 Netcore Customer Engagement Platform reviews. Break down a population of users by demographics, sequence actions, time, and able to build custom segments.

Based on 15 Netcore Customer Engagement Platform reviews. Access pre-built and custom reports and dashboards.

Based on 15 Netcore Customer Engagement Platform reviews. Deploy different versions of app screens based on user demographics, user activity, etc. with out-of-the-box configuration.

As reported in 14 Netcore Customer Engagement Platform reviews. Show different versions based on any variable set up to be tracked on the app's back end.

Segment data by various user demographics to find deeper trends within specific user groups. This feature was mentioned in 13 Netcore Customer Engagement Platform reviews.

Recommend products based on order history and online behavior This feature was mentioned in 60 Netcore Customer Engagement Platform reviews.

As reported in 61 Netcore Customer Engagement Platform reviews. Provide custom content to website visitors based on their online behavior

Based on 58 Netcore Customer Engagement Platform reviews. Deliver messages targeted at buyers who are about to leave an online store

Based on 58 Netcore Customer Engagement Platform reviews. Optimize search based on the role of the user or inventory availability

Based on 56 Netcore Customer Engagement Platform reviews. Machine learning or artificial intelligence that powers the personalization features of the platform.

Based on 56 Netcore Customer Engagement Platform reviews. Tools to automatically recommend products to a customer based on their viewing or purchasing history.

The ability to test various configurations and recommendations to determine which are most successful with customers. 59 reviewers of Netcore Customer Engagement Platform have provided feedback on this feature.

Tools to create personalized messaging based on customer data collected from purchases or viewing history. 62 reviewers of Netcore Customer Engagement Platform have provided feedback on this feature.

As reported in 13 Netcore Customer Engagement Platform reviews. Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications.

Able to test that event and variable setup are reporting data accurately. This feature was mentioned in 14 Netcore Customer Engagement Platform reviews.

Based on 15 Netcore Customer Engagement Platform reviews. Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond.

Based on 14 Netcore Customer Engagement Platform reviews. Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.

Ability to schedule push notifications at a specific date and time, or set an expiration for time-bound messages 17 reviewers of Netcore Customer Engagement Platform have provided feedback on this feature.

As reported in 16 Netcore Customer Engagement Platform reviews. Provides the ability to automate notifications based on user behavior

Ability to segment audiences based on device type, location, demographics, customer behavior, etc. 14 reviewers of Netcore Customer Engagement Platform have provided feedback on this feature.

Based on 14 Netcore Customer Engagement Platform reviews. Ability to integrate with other software that stores customer data to generate reminders (i.e. CRM software)

Identifies user demographics like gender or age. This feature was mentioned in 42 Netcore Customer Engagement Platform reviews.

Based on 44 Netcore Customer Engagement Platform reviews. Enables the view of analytic data based on user segment.

Identifies users locations. 42 reviewers of Netcore Customer Engagement Platform have provided feedback on this feature.

Enables you to define custom events for analysis. 41 reviewers of Netcore Customer Engagement Platform have provided feedback on this feature.

As reported in 42 Netcore Customer Engagement Platform reviews. Provides real-time reports.

Measures user acquisition analytics. This feature was mentioned in 41 Netcore Customer Engagement Platform reviews.

Provides a holistic summary of your data. This feature was mentioned in 43 Netcore Customer Engagement Platform reviews.

Based on 40 Netcore Customer Engagement Platform reviews. Displays a users progress throughout specific paths in an application.

Displays a users activity history. 42 reviewers of Netcore Customer Engagement Platform have provided feedback on this feature.

Attributes app installs to the marketing campaigns and media sources that drove it. This feature was mentioned in 59 Netcore Customer Engagement Platform reviews.

Based on 61 Netcore Customer Engagement Platform reviews. Measures impact and effectiveness of mobile marketing campaigns.

Based on 59 Netcore Customer Engagement Platform reviews. Measures user-level uninstall insights.

Creates custom data views to suit every team member's needs. This feature was mentioned in 58 Netcore Customer Engagement Platform reviews.

Collects geo-location data on mobile users to customize relevant campaigns. 61 reviewers of Netcore Customer Engagement Platform have provided feedback on this feature.

As reported in 62 Netcore Customer Engagement Platform reviews. Pushes notifications or text messages to mobile devices

Provides templates for mass mobile messaging campaigns This feature was mentioned in 57 Netcore Customer Engagement Platform reviews.

As reported in 55 Netcore Customer Engagement Platform reviews. Facilitates two-way text messaging to encourage consumer engagement and loyalty

Personalizes and optimizes email mobile marketing campaigns. 64 reviewers of Netcore Customer Engagement Platform have provided feedback on this feature.

Identifies the most granular audience segments based on actions, inactions, and user properties. This feature was mentioned in 64 Netcore Customer Engagement Platform reviews.

As reported in 135 Netcore Customer Engagement Platform reviews. Allow users to customize their messages.

Schedule push notifications to be delivered at a specific date and time, or set an expiration for time-bound messages This feature was mentioned in 144 Netcore Customer Engagement Platform reviews.

Retarget your messages based on previous user engagement. 139 reviewers of Netcore Customer Engagement Platform have provided feedback on this feature.

Segment audience based on device type, location, demographics, customer behavior, etc. 140 reviewers of Netcore Customer Engagement Platform have provided feedback on this feature.

As reported in 139 Netcore Customer Engagement Platform reviews. Automate notifications based on user behavior

Sends out coupons and promotions to reward and entice mobile device users. This feature was mentioned in 56 Netcore Customer Engagement Platform reviews.

Gathers data about the effectiveness, impact, and reach of marketing campaigns 104 reviewers of Netcore Customer Engagement Platform have provided feedback on this feature.

Based on 112 Netcore Customer Engagement Platform reviews. Collects and reports on data relating to customer journeys, preferences, and history

As reported in 108 Netcore Customer Engagement Platform reviews. Allows multiple users access to a unified, transparent overview of analytics, dashboards, and campaign results

Includes features for budgeting, forecasting, and managing marketing investments 99 reviewers of Netcore Customer Engagement Platform have provided feedback on this feature.

Offers a white labeling service for agencies or resellers to customize platform branding 95 reviewers of Netcore Customer Engagement Platform have provided feedback on this feature.

Analyzes historical and current marketing campaigns to inform future strategy 113 reviewers of Netcore Customer Engagement Platform have provided feedback on this feature.

Creates reports and dashboards to analyze results of campaigns This feature was mentioned in 114 Netcore Customer Engagement Platform reviews.

Identifies which marketing campaigns resolved in open or closed opportunities 109 reviewers of Netcore Customer Engagement Platform have provided feedback on this feature.

Collects marketing campaign performance data across multiple channels 102 reviewers of Netcore Customer Engagement Platform have provided feedback on this feature.

As reported in 102 Netcore Customer Engagement Platform reviews. Provides opportunities for brands and businesses to fix or modify existing or future campaigns via feedback

As reported in 103 Netcore Customer Engagement Platform reviews. Uses artificial intelligence (AI) to predict campaign outcomes and suggest actions for optimization

Monitor the behavior of website and online store visitors 63 reviewers of Netcore Customer Engagement Platform have provided feedback on this feature.

Ability to target website visitors based on behavioral patterns 61 reviewers of Netcore Customer Engagement Platform have provided feedback on this feature.

As reported in 60 Netcore Customer Engagement Platform reviews. Provide a library of templates for various purposes such as website engagement or e-commerce

As reported in 60 Netcore Customer Engagement Platform reviews. Allows users to customize templates and use them on multiple channels easily

Track the performance of different versions of templates and suggest optimizations 63 reviewers of Netcore Customer Engagement Platform have provided feedback on this feature.

Integrate personalized content and recommendations on websites 60 reviewers of Netcore Customer Engagement Platform have provided feedback on this feature.

As reported in 62 Netcore Customer Engagement Platform reviews. Define customized email templates which are sent automatically

Based on 60 Netcore Customer Engagement Platform reviews. Include personalization features that are mobile-friendly and responsive

Allows you to deploy NPS surveys to users. 47 reviewers of Netcore Customer Engagement Platform have provided feedback on this feature.

Analyzes user survey responses and information in the application. 46 reviewers of Netcore Customer Engagement Platform have provided feedback on this feature.

As reported in 46 Netcore Customer Engagement Platform reviews. Organizes users into predefined groups and provides different responses based on group.

Supports multiple languages. This feature was mentioned in 43 Netcore Customer Engagement Platform reviews.

As reported in 42 Netcore Customer Engagement Platform reviews. Provides responses based on user behavior and feedback.

As reported in 42 Netcore Customer Engagement Platform reviews. Supports audio and video-based walkthroughs.

Based on 144 Netcore Customer Engagement Platform reviews. Track and report on performance metrics and conversions

Report on audience demographics and engagement 137 reviewers of Netcore Customer Engagement Platform have provided feedback on this feature.

Provides reporting and analytics tools to quantify the results of the experiment. 126 reviewers of Netcore Customer Engagement Platform have provided feedback on this feature.

Provides heatmap functionality to assess what parts of the website visitors are engaging with most. 119 reviewers of Netcore Customer Engagement Platform have provided feedback on this feature.

Provides native A/B testing for content and campaigns. 27 reviewers of Netcore Customer Engagement Platform have provided feedback on this feature.

Allows users to build and analyze customer profiles. 25 reviewers of Netcore Customer Engagement Platform have provided feedback on this feature.

As reported in 24 Netcore Customer Engagement Platform reviews. Presents messaging depending on customer behavior.

Presents messaging depending on customer context. This feature was mentioned in 25 Netcore Customer Engagement Platform reviews.

Based on 24 Netcore Customer Engagement Platform reviews. Content triggered by customer's given geolocation.

Based on 26 Netcore Customer Engagement Platform reviews. Emails triggered by customer activity or behavior.

Messages triggered by customer activity or behavior. This feature was mentioned in 25 Netcore Customer Engagement Platform reviews.

Provides recommendations based on customer metrics. This feature was mentioned in 25 Netcore Customer Engagement Platform reviews.

Calculates and presents customized discounts. 23 reviewers of Netcore Customer Engagement Platform have provided feedback on this feature.

Personalizes web experiences and presented content based on customer metrics. 25 reviewers of Netcore Customer Engagement Platform have provided feedback on this feature.

As reported in 94 Netcore Customer Engagement Platform reviews. Enables users to send mass text message campaigns

As reported in 84 Netcore Customer Engagement Platform reviews. Facilitates two-way text messaging to encourage consumer engagement and loyalty

As reported in 88 Netcore Customer Engagement Platform reviews. Provides the ability to schedule single or bulk text messages to recipients on a specific date and time

Provides automatic text message replies to recipients 87 reviewers of Netcore Customer Engagement Platform have provided feedback on this feature.

As reported in 86 Netcore Customer Engagement Platform reviews. Provides automatic URL shortening to use less characters via text

Based on 80 Netcore Customer Engagement Platform reviews. Sends out multimedia via text messages, such as coupons, pictures, and audio

As reported in 85 Netcore Customer Engagement Platform reviews. Offers features for personalizing text messages based on customer information or past behavior

Based on 83 Netcore Customer Engagement Platform reviews. Allows users to establish automated workflows and triggers to deliver transactional text messages

Uses external data sources to improve customer profiles. 63 reviewers of Netcore Customer Engagement Platform have provided feedback on this feature.

As reported in 62 Netcore Customer Engagement Platform reviews. Can be updated to accept new sources and types of data.

As reported in 63 Netcore Customer Engagement Platform reviews. Can act as a content marketing platform.

As reported in 61 Netcore Customer Engagement Platform reviews. Can engage with customers across any device with a consistent message.

As reported in 61 Netcore Customer Engagement Platform reviews. Provides analysis of marketing program ROI and efficiency.

As reported in 59 Netcore Customer Engagement Platform reviews. Predicts outcomes based on statistical models; can give insight to "what-if" scenarios.

Based on 59 Netcore Customer Engagement Platform reviews. Uses artificial intelligence to provide suggestions based on desired outcomes.

Based on 138 Netcore Customer Engagement Platform reviews. Test variations of a push notification on a portion of users and track conversions

Based on 140 Netcore Customer Engagement Platform reviews. Personalize messages with contextual data such as customer names or product recommendations

Enhance messages with images, emojis, animated gifs, or videos 140 reviewers of Netcore Customer Engagement Platform have provided feedback on this feature.

Integrate with third-party marketing or e-commerce software 133 reviewers of Netcore Customer Engagement Platform have provided feedback on this feature.

Integrate into software or apps via API or SDK. This feature was mentioned in 17 Netcore Customer Engagement Platform reviews.

Identify a user's physical location. This feature was mentioned in 17 Netcore Customer Engagement Platform reviews.

Generate notifications, alerts, or in-app events upon reaching a geofenced location(s). 16 reviewers of Netcore Customer Engagement Platform have provided feedback on this feature.

Differentiate between behavioral and proximital locations for users. This feature was mentioned in 17 Netcore Customer Engagement Platform reviews.

As reported in 17 Netcore Customer Engagement Platform reviews. Designate specific geofences, such as store locations, airports, or residential areas.

Maintain compliance (e.g., GDPR) regarding location data management. 15 reviewers of Netcore Customer Engagement Platform have provided feedback on this feature.

Generate analytics dashboards and reports based on location data. This feature was mentioned in 16 Netcore Customer Engagement Platform reviews.

Expand geofencing capabilities to multiple countries with up-to-date geographic data. 16 reviewers of Netcore Customer Engagement Platform have provided feedback on this feature.

As reported in 58 Netcore Customer Engagement Platform reviews. The ability to create and customize marketing campaigns based on user data.

As reported in 57 Netcore Customer Engagement Platform reviews. Easily digestible visual representations of data collected by the platform.

Data collected from customers to be analyzed by analytics tools or other e-commerce software. 58 reviewers of Netcore Customer Engagement Platform have provided feedback on this feature.

The ability to integrate with a variety of e-commerce software platforms in order to share data and other functionality. 57 reviewers of Netcore Customer Engagement Platform have provided feedback on this feature.

Provide templates for customer journey mapping to jumpstart the process. 79 reviewers of Netcore Customer Engagement Platform have provided feedback on this feature.

Ability to export customer journey maps in a variety of formats to present and analyze. This feature was mentioned in 81 Netcore Customer Engagement Platform reviews.

Based on 82 Netcore Customer Engagement Platform reviews. Allow team members to invite others to collaborate on journey maps and make direct changes.

Provide the ability to compare the experiences of multiple personas in one journey map. This feature was mentioned in 77 Netcore Customer Engagement Platform reviews.

As reported in 79 Netcore Customer Engagement Platform reviews. Ability to integrate with cross-channel, real-time data analytics to power customer journey map creation.

As reported in 97 Netcore Customer Engagement Platform reviews. Provides users the ability to dynamically segment their users based on varying criteria (i.e. email opens, product features, etc.).

Automates the testing and optimization of customer-facing messaging and campaigns. This feature was mentioned in 100 Netcore Customer Engagement Platform reviews.

Ability to uncover and visualize how users move through your website, marketing campaigns, and product(s). 97 reviewers of Netcore Customer Engagement Platform have provided feedback on this feature.

Based on 96 Netcore Customer Engagement Platform reviews. Ability to measure product usage by feature, campaign performance by source, and other trending metrics.

Provides dashboards to combine and visualize quantitative and qualitive customer journey data. This feature was mentioned in 100 Netcore Customer Engagement Platform reviews.

Provides advanced data filtering capabilities to help users drill down, sort, filter, aggregate, and group customer journey data. This feature was mentioned in 95 Netcore Customer Engagement Platform reviews.

As reported in 95 Netcore Customer Engagement Platform reviews. Ability to create visualizations or maps of past, current, or future customer journeys based on behavioral data.

Based on 95 Netcore Customer Engagement Platform reviews. Integrates with additional marketing analytics and other marketing, sales, and e-commerce-related software to provide one source of truth for customer journey analytics.

As reported in 94 Netcore Customer Engagement Platform reviews. Provides the ability to setup automated alerts to drive targeted actions and customer experience improvements.

Based on 85 Netcore Customer Engagement Platform reviews. Provides pre-built or customizable performance reports

Based on 87 Netcore Customer Engagement Platform reviews. Automates tasks and features for added convenience

Based on 82 Netcore Customer Engagement Platform reviews. Offers a white labeling service for agencies or resellers to customize platform branding

Based on 82 Netcore Customer Engagement Platform reviews. Text enables landline phones so users can receive text messages sent to an existing business number

Provides businesses with 5- to 6-digit short codes for running text marketing campaigns 82 reviewers of Netcore Customer Engagement Platform have provided feedback on this feature.

Facilitates the integration of text messaging into existing business applications through an SMS gateway API This feature was mentioned in 83 Netcore Customer Engagement Platform reviews.

Ability to send reminders via SMS messaging to a mobile device This feature was mentioned in 16 Netcore Customer Engagement Platform reviews.

Based on 17 Netcore Customer Engagement Platform reviews. Ability to send proactive notifications via email

Based on 15 Netcore Customer Engagement Platform reviews. Ability to send reminders via voice messaging

As reported in 17 Netcore Customer Engagement Platform reviews. Ability to support a two way messaging/conversation between customer and customer support agent

Allows for the testing of multiple variables at a time during a single test. 124 reviewers of Netcore Customer Engagement Platform have provided feedback on this feature.

As reported in 126 Netcore Customer Engagement Platform reviews. What You See is What You Get (WYSIWYG) features allow the editing of web pages without HTML. This means you can directly edit pages with images and text without any coding.

Uses algorithms and continuous data entry to enable the technology to develop insights and optimize testing. 127 reviewers of Netcore Customer Engagement Platform have provided feedback on this feature.

As reported in 128 Netcore Customer Engagement Platform reviews. Requires little to no knowledge of coding. Usually this means it comes with prewritten code.

Based on 28 Netcore Customer Engagement Platform reviews. Allows users to establish automated workflows and triggers to deliver transactional WhatsApp messages and notifications

Enables users to send mass WhatsApp marketing campaigns 29 reviewers of Netcore Customer Engagement Platform have provided feedback on this feature.

Based on 28 Netcore Customer Engagement Platform reviews. Facilitates two-way WhatsApp messaging to encourage subscriber engagement and loyalty

As reported in 28 Netcore Customer Engagement Platform reviews. Offers features for personalizing WhatsApp messages based on customer information or past behavior

Allow users to share promotions with subscribers via WhatsApp This feature was mentioned in 28 Netcore Customer Engagement Platform reviews.

Provides automated WhatsApp message replies to recipients 27 reviewers of Netcore Customer Engagement Platform have provided feedback on this feature.

Deliver tailored promotions to specific audience segments This feature was mentioned in 28 Netcore Customer Engagement Platform reviews.

As reported in 27 Netcore Customer Engagement Platform reviews. Facilitates the integration of WhatsApp messaging into existing business applications through WhatsApp Business API

Based on 27 Netcore Customer Engagement Platform reviews. Allow customers to browse, discover, research, purchase, and complete payment in real-time

Provides analytics on opt-ins, open and delivery rates, and click-throughs 29 reviewers of Netcore Customer Engagement Platform have provided feedback on this feature.

Enables integration with web-based software, websites, or other software applications.

Provides cued prompts, messages, tooltips, notifications and branded tutorials.

Manages user interactions and analyzes user behavior data within the software or application.

Supports self-service features like troubleshooting, form completion, or knowledge base access.

Provides in-app guidance on company-specific tools and workflows for onboarding.

Based on 24 Netcore Customer Engagement Platform reviews. Capability to perform complex tasks without constant human input

Works across multiple software systems or databases 22 reviewers of Netcore Customer Engagement Platform have provided feedback on this feature.

As reported in 22 Netcore Customer Engagement Platform reviews. Improves performance based on feedback and experience

Anticipates needs and offers suggestions without prompting 22 reviewers of Netcore Customer Engagement Platform have provided feedback on this feature.

Capability to perform complex tasks without constant human input 15 reviewers of Netcore Customer Engagement Platform have provided feedback on this feature.

Works across multiple software systems or databases This feature was mentioned in 15 Netcore Customer Engagement Platform reviews.

As reported in 15 Netcore Customer Engagement Platform reviews. Improves performance based on feedback and experience

Anticipates needs and offers suggestions without prompting 15 reviewers of Netcore Customer Engagement Platform have provided feedback on this feature.

Based on 16 Netcore Customer Engagement Platform reviews. Capability to perform complex tasks without constant human input

Works across multiple software systems or databases 16 reviewers of Netcore Customer Engagement Platform have provided feedback on this feature.

Anticipates needs and offers suggestions without prompting This feature was mentioned in 16 Netcore Customer Engagement Platform reviews.

Capability to perform complex tasks without constant human input This feature was mentioned in 18 Netcore Customer Engagement Platform reviews.

As reported in 16 Netcore Customer Engagement Platform reviews. Improves performance based on feedback and experience

Based on 17 Netcore Customer Engagement Platform reviews. Anticipates needs and offers suggestions without prompting

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input This feature was mentioned in 18 Netcore Customer Engagement Platform reviews.

Works across multiple software systems or databases This feature was mentioned in 19 Netcore Customer Engagement Platform reviews.

Improves performance based on feedback and experience 19 reviewers of Netcore Customer Engagement Platform have provided feedback on this feature.

Engages in human-like conversation for task delegation This feature was mentioned in 19 Netcore Customer Engagement Platform reviews.

Anticipates needs and offers suggestions without prompting This feature was mentioned in 19 Netcore Customer Engagement Platform reviews.

Makes informed choices based on available data and objectives This feature was mentioned in 19 Netcore Customer Engagement Platform reviews.

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input 16 reviewers of Netcore Customer Engagement Platform have provided feedback on this feature.

Based on 17 Netcore Customer Engagement Platform reviews. Engages in human-like conversation for task delegation

As reported in 16 Netcore Customer Engagement Platform reviews. Anticipates needs and offers suggestions without prompting

Based on 47 Netcore Customer Engagement Platform reviews. Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes This feature was mentioned in 46 Netcore Customer Engagement Platform reviews.

As reported in 46 Netcore Customer Engagement Platform reviews. Works across multiple software systems or databases

As reported in 46 Netcore Customer Engagement Platform reviews. Improves performance based on feedback and experience

Based on 46 Netcore Customer Engagement Platform reviews. Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives This feature was mentioned in 47 Netcore Customer Engagement Platform reviews.

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Improves performance based on feedback and experience