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Compare Insider One and Netcore Customer Engagement Platform

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At a Glance
Insider One
Insider One
Star Rating
(1,251)4.8 out of 5
Market Segments
Mid-Market (45.7% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Insider One
Netcore Customer Engagement Platform
Netcore Customer Engagement Platform
Star Rating
(554)4.5 out of 5
Market Segments
Mid-Market (47.6% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free 10000 Monthly Active Users (MAU) Per Month
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that while both platforms excel in email marketing, Insider's features for Building and Personalizing Emails (9.6) and Automated Email Responses (9.6) are notably superior, providing a more intuitive interface and better customization options compared to Netcore's scores of 8.9 and 8.6 respectively.
  • Reviewers mention that Insider's Quality of Support (9.6) significantly outshines Netcore's (9.0), with many users highlighting faster response times and more comprehensive assistance during setup and troubleshooting.
  • G2 users indicate that Insider's Ease of Use (9.4) and Ease of Setup (9.0) make it a more user-friendly option, especially for teams without extensive technical expertise, while Netcore's scores of 8.9 and 8.8 suggest a steeper learning curve.
  • Users on G2 report that Insider's Dynamic Content (9.6) and Targeting (9.6) capabilities allow for more effective audience segmentation and personalized marketing strategies, which are crucial for engagement, whereas Netcore's scores of 8.5 and 8.8 indicate room for improvement in these areas.
  • Reviewers say that Insider's Push Notifications (9.7) and Two-Way Text Messaging (9.2) features are more robust, providing better engagement tools compared to Netcore's scores of 9.1 and 8.1, which some users found lacking in functionality.
  • Users report that while both platforms offer strong analytics, Insider's Campaign Analysis (9.5) and Reporting (9.4) features provide deeper insights and more actionable data than Netcore's scores of 8.9 and 8.5, making it easier for marketers to track performance and optimize campaigns.
Pricing
Entry-Level Pricing
Insider One
No pricing available
Netcore Customer Engagement Platform
Startup Plan
Free
10000 Monthly Active Users (MAU) Per Month
Browse all 3 pricing plans
Free Trial
Insider One
Free Trial is available
Netcore Customer Engagement Platform
No trial information available
Ratings
Meets Requirements
9.4
1,130
8.7
484
Ease of Use
9.4
1,140
8.9
489
Ease of Setup
9.0
597
8.8
337
Ease of Admin
9.1
308
8.9
151
Quality of Support
9.6
1,129
9.0
482
Has the product been a good partner in doing business?
9.5
309
9.1
154
Product Direction (% positive)
9.8
1,082
9.4
474
Features by Category
9.4
626
8.5
254
Email Marketing
9.6
509
8.9
225
9.6
488
9.0
218
9.6
491
8.9
216
9.6
433
8.5
213
Online Marketing
Feature Not Available
8.4
196
9.6
528
8.5
202
9.6
543
8.7
210
9.5
532
8.6
203
Feature Not Available
Feature Not Available
Lead Management
9.5
501
8.6
196
9.5
500
8.6
198
9.6
546
8.9
210
Feature Not Available
8.3
189
9.5
479
8.4
190
9.5
444
8.5
200
9.5
483
8.4
188
9.5
467
8.4
189
Campaign Management
Feature Not Available
8.6
212
Feature Not Available
8.2
204
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Social
Feature Not Available
Feature Not Available
9.4
439
Feature Not Available
9.4
450
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Reporting & Analytics
9.4
529
8.8
211
9.4
524
8.4
202
9.4
518
8.4
203
9.4
516
8.2
189
9.1
419
7.4
181
Platform
9.5
526
8.5
185
9.5
276
8.5
181
9.6
506
8.7
187
9.5
444
8.2
171
9.4
449
8.2
177
9.5
490
8.5
176
9.4
430
8.4
168
Agentic AI - Marketing Automation
8.9
23
8.5
47
8.8
23
8.6
46
8.9
23
8.6
46
8.8
23
8.6
46
8.8
23
8.6
46
8.8
22
8.8
47
Integration
9.4
498
8.5
191
9.3
497
8.4
189
9.4
460
8.1
179
Not enough data
8.7
44
User Identification
Not enough data
8.5
42
Not enough data
9.0
44
Not enough data
8.0
42
Tracking & Reporting
Not enough data
8.9
41
Not enough data
8.9
42
Not enough data
8.8
41
Not enough data
9.2
43
Not enough data
8.8
40
Not enough data
9.0
42
Metrics
Not enough data
8.9
42
Not enough data
8.5
42
Not enough data
9.1
43
Not enough data
8.6
39
Not enough data
8.7
41
E-Commerce PersonalizationHide 23 FeaturesShow 23 Features
9.4
658
8.8
67
Visitor Behavior
9.5
580
8.8
63
9.6
597
8.8
61
9.5
544
Feature Not Available
Templates
9.5
559
8.2
60
9.5
602
8.7
60
9.6
596
8.5
63
Personalization
9.6
586
8.7
60
9.5
574
8.4
61
9.6
586
8.8
58
9.4
520
8.3
58
9.5
565
8.5
56
9.6
569
8.8
56
9.6
596
8.4
59
9.6
582
9.1
62
Multichannel
9.6
586
8.9
60
9.5
521
8.9
62
9.6
585
8.8
60
Administration
9.6
580
9.1
58
9.4
599
8.9
57
9.5
575
9.0
58
9.4
576
8.9
57
Agentic AI - E-Commerce Personalization
8.3
20
9.2
17
8.2
20
9.4
16
Digital Adoption PlatformHide 13 FeaturesShow 13 Features
Not enough data
8.8
49
User Analysis
Not enough data
8.7
47
Not enough data
8.7
46
User Support
Not enough data
8.9
46
Not enough data
8.8
43
Not enough data
9.0
42
Walkthrough Type
Not enough data
8.4
42
Not enough data
Feature Not Available
Platform Basics - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Digital Adoption Platform
Not enough data
Not enough data
Functions - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
8.5
153
Campaigns
Not enough data
8.5
135
Not enough data
8.9
144
Not enough data
8.6
139
Not enough data
8.8
140
Not enough data
8.7
140
Analytics
Not enough data
8.7
145
Not enough data
8.4
137
Optimization
Not enough data
8.4
138
Not enough data
8.7
141
Not enough data
8.5
140
Not enough data
8.3
133
Agentic AI - Push Notification
Not enough data
8.6
18
Not enough data
8.3
16
Not enough data
8.3
17
Personalization EnginesHide 16 FeaturesShow 16 Features
9.4
638
8.3
28
Segmentation
9.7
601
8.6
27
9.6
579
8.6
25
Targeting
9.6
593
8.8
24
9.6
564
8.1
25
Triggered Content
9.5
502
8.8
24
9.5
499
9.0
26
9.7
553
9.0
25
Personalized Content
9.6
539
8.4
25
9.7
517
8.3
23
9.6
577
8.5
25
Agentic AI - Personalization Engines
8.8
14
8.0
5
8.9
15
7.7
5
9.0
16
Not enough data
8.9
15
7.7
5
8.9
15
8.0
5
9.0
16
8.0
5
9.2
98
8.5
100
Text Messaging
9.6
83
8.9
94
9.4
77
8.1
84
9.5
79
8.4
88
9.4
80
8.1
87
9.4
84
8.4
86
9.4
82
7.8
80
9.5
83
8.5
85
9.4
79
8.7
83
SMS Platform
9.4
83
8.5
85
9.5
84
8.8
87
9.3
78
7.7
82
Feature Not Available
7.7
82
9.3
84
7.9
82
9.3
83
8.5
83
Agentic AI - SMS Marketing
8.9
19
8.1
9
8.8
19
9.3
9
8.7
19
9.3
9
8.8
19
9.3
9
8.8
20
9.4
9
8.6
20
9.6
9
Customer Data Platform (CDP)Hide 7 FeaturesShow 7 Features
9.5
650
8.2
64
Data Sourcing
9.5
583
|
Verified
8.2
63
9.5
571
|
Verified
8.3
62
9.6
379
8.4
63
9.5
599
|
Verified
8.3
61
Intelligence
9.4
606
|
Verified
8.3
61
9.5
576
|
Verified
7.6
59
9.6
567
|
Verified
8.2
59
Not enough data
9.0
18
Functionality
Not enough data
8.9
17
Not enough data
9.0
17
Not enough data
9.1
16
Not enough data
9.0
17
Management
Not enough data
8.7
17
Not enough data
8.7
15
Not enough data
9.5
16
Not enough data
9.4
16
Customer Journey MappingHide 6 FeaturesShow 6 Features
Not enough data
8.5
87
Platform Basics
Not enough data
8.5
79
Not enough data
8.3
81
Not enough data
8.6
82
Not enough data
8.3
77
Not enough data
8.5
79
Agentic AI - Customer Journey Mapping
Not enough data
9.2
16
Customer Journey AnalyticsHide 13 FeaturesShow 13 Features
9.2
707
8.5
106
Platform Basics
9.5
653
|
Verified
8.9
97
9.5
653
|
Verified
8.8
100
Platform Data
9.4
638
|
Verified
8.7
97
9.4
616
|
Verified
8.4
96
9.3
651
|
Verified
8.6
100
9.3
618
8.7
95
Platform Additional Functionality
9.5
622
|
Verified
8.7
95
9.5
617
|
Verified
8.6
95
9.4
605
8.4
94
Agentic AI - Customer Journey Analytics
8.7
36
7.9
24
8.6
35
8.0
22
8.6
34
8.3
22
8.7
33
8.2
22
9.6
65
Not enough data
Proactive NotificationHide 8 FeaturesShow 8 Features
Not enough data
8.7
18
Messaging Channels
Not enough data
9.1
16
Not enough data
9.4
17
Not enough data
7.4
15
Not enough data
7.6
17
Administration
Not enough data
9.2
17
Not enough data
8.5
16
Not enough data
9.4
14
Not enough data
8.2
14
Not enough data
8.6
143
Computing
Not enough data
8.3
126
Not enough data
8.1
127
Not enough data
8.5
128
Experimental Design
Not enough data
8.5
124
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Analytics
Not enough data
8.8
126
Not enough data
8.2
119
Agentic AI - A/B Testing
Not enough data
9.0
15
Not enough data
9.0
15
Not enough data
8.7
15
Not enough data
9.0
15
9.4
58
8.5
30
WhatsApp Messaging - WhatsApp Marketing
9.4
49
8.4
28
9.5
52
8.3
29
9.4
48
8.3
28
9.5
50
8.5
28
9.5
48
8.8
28
9.2
48
8.4
27
WhatsApp Business Platform - WhatsApp Marketing
9.6
50
8.6
28
9.5
48
8.6
27
9.4
47
8.3
27
9.3
46
8.5
29
Conversational Commerce PlatformsHide 11 FeaturesShow 11 Features
8.3
15
Not enough data
Conversational AI - Conversational Commerce Platforms
8.1
14
Not enough data
8.7
13
Not enough data
8.1
14
Not enough data
Feature Not Available
Not enough data
8.1
13
Not enough data
Platform integration - Conversational Commerce Platforms
8.6
15
Not enough data
8.1
15
Not enough data
Feature Not Available
Not enough data
8.0
14
Not enough data
Analytics and Reporting - Conversational Commerce Platforms
Feature Not Available
Not enough data
8.7
13
Not enough data
8.8
37
7.7
20
Agentic AI - Personalization
8.9
32
7.6
18
8.8
31
7.9
19
8.7
31
7.5
19
8.6
30
7.8
19
8.8
31
8.0
19
8.7
31
7.5
19
9.3
764
8.6
67
Analysis
9.3
622
8.7
59
9.4
692
9.0
61
9.3
555
|
Verified
8.3
59
9.4
599
|
Verified
8.6
58
Campaigns
9.4
578
|
Verified
8.5
61
9.7
696
|
Verified
9.1
62
9.4
483
8.4
57
9.2
483
8.1
55
9.6
568
|
Verified
9.1
64
9.6
656
|
Verified
8.9
64
Engagement
9.6
624
8.2
56
Platform
9.6
672
8.8
57
9.4
622
|
Verified
8.8
59
9.5
545
8.6
54
Agentic AI - Mobile Marketing
9.1
30
Not enough data
9.0
29
Not enough data
8.9
28
Not enough data
9.0
28
Not enough data
9.0
28
Not enough data
9.0
29
Not enough data
Not enough data
8.5
120
Marketing Operations
Not enough data
Feature Not Available
Not enough data
8.7
104
Not enough data
8.8
112
Not enough data
9.1
108
Not enough data
8.0
99
Not enough data
7.8
95
Campaign Activity
Not enough data
8.8
113
Not enough data
8.7
114
Not enough data
8.5
109
Not enough data
8.5
102
Not enough data
8.6
102
Not enough data
8.3
103
Agentic AI - Marketing Analytics
Not enough data
8.2
16
Not enough data
8.8
16
Not enough data
8.8
16
Not enough data
8.7
43
Metrics
Not enough data
8.9
42
Not enough data
8.5
42
Not enough data
9.1
43
Not enough data
8.6
39
Not enough data
8.7
41
Mobile App OptimizationHide 15 FeaturesShow 15 Features
Not enough data
9.2
16
Variation Testing
Not enough data
9.4
13
Not enough data
9.0
13
Not enough data
8.8
14
Not enough data
9.3
14
Not enough data
9.2
13
Not enough data
9.4
14
Reporting
Not enough data
9.4
14
Not enough data
9.3
15
Personalization
Not enough data
9.0
15
Not enough data
9.3
14
Not enough data
9.1
13
Administration
Not enough data
9.1
13
Not enough data
9.0
14
Not enough data
8.9
15
Not enough data
9.2
14
Categories
Categories
Shared Categories
Insider One
Insider One
Netcore Customer Engagement Platform
Netcore Customer Engagement Platform
Reviews
Reviewers' Company Size
Insider One
Insider One
Small-Business(50 or fewer emp.)
27.8%
Mid-Market(51-1000 emp.)
45.7%
Enterprise(> 1000 emp.)
26.5%
Netcore Customer Engagement Platform
Netcore Customer Engagement Platform
Small-Business(50 or fewer emp.)
18.1%
Mid-Market(51-1000 emp.)
47.6%
Enterprise(> 1000 emp.)
34.3%
Reviewers' Industry
Insider One
Insider One
Retail
26.1%
Apparel & Fashion
10.3%
Cosmetics
3.9%
Food & Beverages
3.8%
Marketing and Advertising
3.7%
Other
52.2%
Netcore Customer Engagement Platform
Netcore Customer Engagement Platform
Financial Services
20.4%
Insurance
7.5%
Retail
6.9%
Banking
6.6%
Marketing and Advertising
5.3%
Other
53.3%
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Insider One
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Discussions
Insider One
Insider One Discussions
How effective is the tool at new acquisition and driving traffic to website?
3 Comments
CS
Very effective with the direct integration into Ad Managers, like Facebook & Google. Using AI to create powerful segments to find new users. Awesome work. Read more
Is it possible for insider future development to reduce the setup process?
1 Comment
Divya M.
DM
We are constantly aiming to make the setup easier and faster for our customers. Based on our user's ratings on G2, we offer the fastest time to value and...Read more
how do i experiment using insider with internal RFM analytic?
1 Comment
Neeraj M.
NM
Hello Imam, Insider's RFM Analytic method enables you to analyze a user's past transaction data and create different segment groups based on their purchase...Read more
Netcore Customer Engagement Platform
Netcore Customer Engagement Platform Discussions
Monty the Mongoose crying
Netcore Customer Engagement Platform has no discussions with answers