monday AI Work Platform Reviews & Product Details

Email Automation: I really like how seamless it is to automate our mailing processes.

Task Tracking: Keeping track of pending tasks is very visual and easy to understand thanks to the built-in charts.

Performance: The platform is fast and highly reliable.

Pricing: The pricing seems fair and reasonable for the value it provides.

AI Features: The AI functionalities are interesting, though they feel somewhat limited since they come at an extra cost.

Customer Support: The monday.com team has been incredibly friendly and helpful in providing us with personalized training sessions.

Gmail Integration: The Gmail integration is fantastic. I really like how it automatically triggers an email when a task's status is updated. Review collected by and hosted on G2.com.

Because the platform has so many features to explore, the initial onboarding and adoption process can feel a bit slow Review collected by and hosted on G2.com.

I love how it keeps everything organized in one place and makes it easier to stay on top of projects. The AI features are a nice bonus because they help cut down on busywork and give me more time to focus on the creative side of things. Review collected by and hosted on G2.com.

I think there’s a bit of a learning curve with all the different features, and sometimes it can feel a little overwhelming. I also wish some of the AI tools were more intuitive and easier to customize for the way I work. Review collected by and hosted on G2.com.

Powerful automation capabilities that allowed us to automate status updates and other processes that were previously manual.

Strong integration ecosystem with third-party applications, making it possible to extend functionality beyond native monday.com features.

AI features performed reasonably well when provided with quality input data.

User interface was generally intuitive and easy to navigate.

Dedicated account representative provided support and guidance throughout implementation. Review collected by and hosted on G2.com.

AI-generated information extraction could be more accurate and reliable.

Credit consumption was high, making AI features expensive to use long-term.

AI output quality was heavily dependent on the quality and completeness of the data entered.

Cost became a concern, leading to limited adoption of advanced AI capabilities.

Limited ability to obtain highly customized solutions despite having access to a dedicated monday.com representative. Review collected by and hosted on G2.com.

I love monday Work Management's ability to provide full visibility, which keeps my team in the loop and helps us understand what's going on if someone can't work. The friendly user layout is amazing, making it easy to display deals and leads in a way that's easy to understand. It's also user-friendly, allowing me to change it based on my needs. I especially enjoy the manual workflow adjustments which are very useful, especially with new team members. Creating new channels for lost deals or paused deals is a feature I appreciate. The ease of making adjustments in real-time and maintaining control over leads makes it valuable. The initial setup was very easy and fast. Overall, it's perfect for managing my sales pipeline daily without the hassle of missing features, and I'd definitely recommend it with a 10 out of 10 rating. Review collected by and hosted on G2.com.

I like all the features, I can't think of anything I dislike about it Review collected by and hosted on G2.com.

I like the accountability and how monday Work Management keeps everybody on the same page. People can see the tasks they’ve done and still need to do, which keeps everybody on track across departments. I love using monday Work Management because it’s really easy and user friendly, has a lot of integrations, and works well for everybody. Review collected by and hosted on G2.com.

I’d like to learn how to create things and boards a little better and use monday Work Management better. I’d also like to learn how to use agents and connect them with AI tools like ChatGPT or Claude. We have other software that we need to integrate, too. Review collected by and hosted on G2.com.

Easy to use interface, making sharing tasks among a team, and keep tracking track of progress, superior to anything I have used previously. As a project management tool, the performance is second to none, Review collected by and hosted on G2.com.

I'm not sure the integrations are available under my companies current package, and I'm sue the pricing of using these is worthwhile for us, even though I would be keen to use them. Review collected by and hosted on G2.com.

I like how easy monday Work Management is to use and its interface. I also like being able to cross-reference other apps for timekeeping and ChatGPT. That saves us time and means we don’t have to open multiple apps. It helps us manage time and keep processes in line for our design team, photographers, and videographers. Review collected by and hosted on G2.com.

I’m still learning the AI, and the initial setup wasn’t necessarily easy. We were kind of hunt and peck, but once we got the gist of it, it was easy. Review collected by and hosted on G2.com.

I love how monday Work Management allows me to automate tasks to exactly fit my needs, which really makes staying organized a breeze. The board creation feature is fantastic too, helping me keep track of HR tasks, automate repetitive things, and ensure nothing gets missed. It's been incredibly time-saving and keeps everyone on the same page, which is crucial for our processes. Despite only using it for a short period, I'm really enjoying everything it offers and I'm eager to learn how to use it even more effectively. The initial setup was super easy as well, especially with the help of an advisor. Review collected by and hosted on G2.com.

Sometimes there are a lot of options and settings, so it can feel a little overwhelming when you're first getting started. A simpler setup or clearer guidance for certain features would make it easier. Review collected by and hosted on G2.com.

I use this to track my projects from the moment I receive a purchase order through completion. It’s easy to set up, and it makes it simple to record time spent, track the different stages of the process, and apply statuses that clearly describe exactly where the project is at any given point. I can also attach documents and add additional users for transparency. There are also many additional options, such as automations that allow emails to be sent, other boards updated automatically, items created on other boards. The ability to make boards private or sharable plus so much more! Review collected by and hosted on G2.com.

Sometimes I have issues with my automations but that is just user error I'm sure! It really is a very well thought out product that functions very well! Review collected by and hosted on G2.com.

I like that it makes messy cross-department work visible and trackable without forcing everything into a rigid project-management format. For wine club, events, marketing, tasting room follow-up, and customer issues, the best part would be having one shared place where tasks, owners, deadlines, status, files, and follow-up notes are easy to see at a glance. Review collected by and hosted on G2.com.

My biggest criticism is that the platform's flexibility can lead to inconsistency if teams aren't in agreement on how they use it. It requires thoughtful setup and regular maintenance to keep workflows organized, and some advanced features have a steeper learning curve than expected. Review collected by and hosted on G2.com.