monday AI Work Platform Reviews & Product Details

I really like monday Work Management for its incredible customization options. The ability to create different workflows and enhance them as needed is super helpful for our company. I also appreciate the intuitive user interface and how it looks. The automations are a standout feature, speeding up our processes significantly. It's amazing how a simple change in status can move tasks through our workflow seamlessly. Additionally, I enjoy the constant upgrades that keep improving the platform. Review collected by and hosted on G2.com.

I would say there's a couple of small areas, like maybe integrating some features for accounting. We might not have explored it as in-depth as we could, and maybe we need some coaching on that. It would be great to have ways for our accounting team to integrate QuickBooks, add estimates, and work through the accounting side in Monday Work Management. Writing estimates or invoices to QuickBooks directly from Monday through an individual customer's line item would be really beneficial. So it could be that we just need to get better trained, but that's an area for improvement for us. Review collected by and hosted on G2.com.

I love how monday Work Management simplifies my day with automation. Automation is the best thing since spreadsheets! It alleviates the need for me to create constant emails and updates. I can set it to notify team members of upcoming tasks and let management know when the status changes on a specific item. We use it for everything from workflow management to project management to specific program controls, which would otherwise require several applications to manage. It allows us to quickly see where we are with projects, notify team members of important events, and keeps upper management in the loop without constant meetings. Review collected by and hosted on G2.com.

Subitems of subitems could help a few of our workflows, but we've been able to work around it. Review collected by and hosted on G2.com.

Monday helps us manage our campaigns and projects effectively in our Marketing Team. It is a very easy tool to use. I like the automation features, they help us scale our projects and never miss any deadlines. We use the tool daily as part of our Marketing Operations. Implementing the tool was very easy and didn't require steep knowledge. The tool integrates with other applications such as SharePoint, HubSpot, etc. This helps us see the actual work that's done by any of our team members. Review collected by and hosted on G2.com.

The downsides is not being able to manage notifications from updates. I feel notifications are not necessary if one is actively working on Monday already. Unless a team member is not on the application, then they can receive notifications. Review collected by and hosted on G2.com.

I really like Monday's simple interface. The "my work" section is my favorite because it lets me change the status of things easily and organize them by different filters, which really streamlines my productivity. It's versatile and caters to different organizing styles. The initial setup was very easy, which I appreciated. I'd definitely recommend it to others. Review collected by and hosted on G2.com.

I think the "My work" feature on Monday is the best part, but it could be improved. It should be more visible, directly on the home menu, instead of being tucked behind three dots. Also, I've noticed sometimes things don't show up there, or on the overall calendar, even when they've been assigned to me, which can be frustrating. It's important for this feature to be glitch-free. Review collected by and hosted on G2.com.

I really like monday Work Management for its visual and simple interface. The boards are intuitive and let me see all my tasks at a glance. I love the flexibility it offers in customizing columns and statuses, which makes organizing tasks very adaptable to my needs. The integrations with other tools are great because I can connect my workflow without having to switch platforms. The automation features are also very useful, as they help reduce repetitive tasks and save time, allowing me to focus more on content creation. The visual interface and customization options give me clarity and order in my projects. Review collected by and hosted on G2.com.

Sometimes I feel that the initial learning curve for monday Work Management can be a bit steep, especially for those not used to visual management tools. I also think they could improve the number of tutorials and support in Spanish, as the documentation is often more focused on English. Additionally, the advanced integrations require paid plans, which limits small or independent users a bit. Review collected by and hosted on G2.com.

Keeps everything organized, with clear automations for the right alerts, ability to assign a task. Ability to follow a project. Review collected by and hosted on G2.com.

It is mostly good, sometimes the automations can be a bit wonky. The notifications are all or nothing, not on a per board basis. I think it would be cool to have an ability to reply in slack to monday. I dont use the AI stuff, i dont understand it.

I would also love to import a google spreadsheet to be auto updated so it doesnt need to be a manual process. the third parts extensions are lame. Review collected by and hosted on G2.com.

We adopted monday.com in Q3 2023 to streamline our marketing best practices and to better organize, categorize, and distribute our workload. We also use monday.com for all the forms and requests we receive as a marketing team, and it has helped us track project status and timelines more easily. The automations within the forms allow us to limit the amount of back and forth we have between the leaders in our company. There have been a few times when the monday.com platform has been down for bugs or issues. The status of the performance is always updated and communicated promptly, and I really appreciate the status option where we can see the troubleshooting in real time. Review collected by and hosted on G2.com.

I don’t have much experience with the integrations; however, the one time I tried to link my Outlook calendar or Calendly account, I was blocked because I didn’t have the correct permissions. Even after working with our IT team to fix the issue, it still wouldn’t connect. That said, I haven’t tried again since then.

Overall, the support we’ve received through monday.com could be improved. We’ve been enterprise users since late 2023 (possibly early 2024), and we didn’t receive any onboarding or introductory support. Everything we’ve learned and currently do in monday.com has come from hands-on practice and a lot of trial and error. It wasn’t until April of this year that we were introduced to our account representative, and we were limited to three 1-hour sessions that had to be completed within 30 days.

I think this would have been much more helpful if we’d had a consistent rep checking in with us and someone we could reach out to with questions whenever we needed assistance or guidance. As enterprise users, the price feels fair for the features we receive; I just think more consistent support from a dedicated support specialist would make a big difference. Review collected by and hosted on G2.com.

I love the gamification for my team when they need to complete tasks. It’s also great that the status items are so easy for the team to update. Review collected by and hosted on G2.com.

I dislike that the AI integrations seem to take too long to load. For example, when I ask for AI insights, it’s often quicker to pull the files myself and upload them into an AI agent with a screenshot. I actually did this because the “thinking” was taking too long.

Also, the automations and AI features don’t seem as easy to navigate as the standard automations. For a task as important as automation, they should be clearer and easier to understand. AI is great, but it’s always “trust, but verify.” Review collected by and hosted on G2.com.

Monday made all of our ideas come to life. We were able to stand up onboarding, job changes, and offboarding. These are automated using other internal systems and create dashboards to review. Review collected by and hosted on G2.com.

It took some time to understand how to create what we needed. Our onboarding specialist Collins was instrumental in helping us through this place. It went much farther than the training videos because we tested and understood while working towards our goals. Review collected by and hosted on G2.com.

I’ve been managing safety for 20 years, and I’ve always tracked accidents in a spreadsheet. I also use spreadsheets to keep up with other safety-related items. Monday gives me the ability to keep everything in one place, which makes it much easier to stay organized. I especially like that I can add columns as needed and export to an Excel file when necessary. Review collected by and hosted on G2.com.

I’ve only been using Monday for about three months, and so far I haven’t found anything I dislike. Review collected by and hosted on G2.com.