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Microsoft Teams

By Microsoft

4.4/5(19,458)
4.4 out of 5 stars
5 star
67%
4 star
25%
3 star
5%
2 star
1%
1 star
0%

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Microsoft Teams Reviews & Product Details

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Pricing

Pricing provided by Microsoft Teams.

Teams Essentials

$4.80
1 User Per Month

User Insights

Average based on 19458 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

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Microsoft Teams Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Microsoft Teams, and what problem is it built to solve?

Microsoft Teams is used as a shared workspace for workplace communication and collaboration, bringing team conversations, meetings, and files together. It helps colleagues coordinate work across locations without relying on separate tools for each activity.

What languages does Microsoft Teams support?

Microsoft Teams supports 75 languages, including English, Spanish, French, German, Chinese (Simplified), and others.

What company sizes and industries is Microsoft Teams the best fit for?

Microsoft Teams is used across small, mid-sized, and enterprise organizations, with positive reviewer representation clustering in these company sizes and industries:
  • Company size — Mid-market: 51–1,000 employees.
  • Company size — Enterprise: More than 1,000 employees.
  • Company size — Small business: 50 or fewer employees.
  • Industry — Technology: Information Technology and Services and Computer Software.
  • Industry — Finance: Financial Services and Accounting.
  • Industry — Healthcare: Hospital & Health Care.
  • Industry — Education: Higher Education and Education Management.

How long does it take to implement Microsoft Teams across a team?

Implementation timelines vary, but Microsoft Teams is most often reported as going live in under a day or within a month. Other reported rollouts take longer, including a few months.

What customer support options does Microsoft Teams provide, and how do users find the overall support experience?

Support is available through a knowledge base, email/help desk, and chat, with 24/7 live-rep support. The experience is mixed: users describe helpful assistance for setup and troubleshooting, while others have found it difficult to get timely help with technical problems.

What is the experience like for teams switching to Microsoft Teams from another tool?

Switching to Microsoft Teams has often meant bringing chat, meetings, and file collaboration into one workspace instead of maintaining separate tools. Users coming from Slack, Zoom, Google Workspace, Skype, and other meeting or messaging platforms cite Microsoft 365 integration, consolidating workflows, cost, and ease of use as reasons for moving. The transition can require some adjustment to Teams’ channels and interface, but the combined workspace makes it easier to connect conversations with meetings and shared documents.

What tools and platforms does Microsoft Teams integrate with, and how do these integrations help users get more value from the product?

Microsoft Teams offers 264 integrations. Users name tools across these categories:
  • Microsoft 365 and file collaboration: Outlook, Word, Excel, OneDrive, SharePoint, and Planner.
  • Project and developer tools: Jira, Trello, and GitHub.
  • Communication and productivity: Slack, Grammarly, and PagerDuty.
In daily use, these connections bring scheduling, document collaboration, project updates, and alerts closer to team conversations, reducing the need to switch between applications.

What features or capabilities could make Microsoft Teams even more useful?

The most useful improvements would make Microsoft Teams easier to manage and lighter to run, particularly for busy workspaces. Recurring requests include:
  • Improve performance and reduce memory use, especially during meetings and screen sharing.
  • Make search and retrieval of older chats, messages, and files more dependable.
  • Make notification controls simpler, with better ways to prioritize important updates.
  • Clarify how chats, channels, and files are organized, with more flexibility for arranging conversations.

Microsoft Teams Reviews (19,458)

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Reviews

Microsoft Teams Reviews (19,458)

View 70 Video Reviews
4.4
19,458 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

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Pintu D.
PD
Pintu D.
Customer Support Associate
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
Guest users or non-business users of the software, not included in G2 scores.
"Seamless Communication and Collaboration in One Place"
4/5
What do you like best about Microsoft Teams?

What I like best about Microsoft Teams is its seamless communication. The chat, video conferencing, and file-sharing features are perfectly integrated in one place, making it very easy to collaborate with my team instantly. Microsoft Teams provides excellent value for money. Since it is already included in our Microsoft 365 subscription, we don't have to pay extra for a communication tool. The massive range of features perfectly justifies the cost. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

What I dislike most about Microsoft Teams is that it heavy on system resources. It consumes too much RAM, which sometimes makes my computer slow or lag during heavy multitasking or screen sharing. Review collected by and hosted on G2.com.

Saurav K.
SK
Saurav K.
Assistant Manager
Enterprise (> 1000 emp.)
"All-in-One Communication and Collaboration with Microsoft Teams"
4.5/5
What do you like best about Microsoft Teams?

The best thing about Microsoft Teams is that it brings communication and collaboration into one place. We can quickly connect with our employees, record meetings that get saved on OneDrive, create groups quickly, and update our status depending on whether we’re in the office, busy, available, etc. Its integration with Microsoft 365 and SharePoint is especially useful for day-to-day corporate work. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Nothing as such for now, but sometimes the status starts showing as a white dot instead of the green tick for available, or the red dot for in a meeting/busy. This needs to be fixed, because it’s very useful for deciding when to ping a colleague. Review collected by and hosted on G2.com.

AM
akram m.
Software Engineer
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Seamless Microsoft 365 Integration That Streamlines Collaboration"
5/5
What do you like best about Microsoft Teams?

What I like most about Microsoft Teams is its seamless integration with the entire Microsoft 365 ecosystem. As a backend engineer, it makes collaborating with cross-functional teams extremely efficient. The ability to jump into quick audio/video calls, share screens, co-edit documents in real-time, and manage channel-based messaging keeps our daily workflows and discussions organized in one place. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

What I dislike most is that the desktop application can be quite resource-heavy, sometimes causing high RAM and CPU usage during large calls or screen sharing. Additionally, notification management across multiple teams and channels can occasionally feel overwhelming or delayed, and the search functionality inside past chat histories could be more precise. Review collected by and hosted on G2.com.

Sineka V.
SV
Sineka V.
Technical Lead
Logistics and Supply Chain
Mid-Market (51-1000 emp.)
"Seamless Microsoft 365 Integration and Collaboration All in One Place"
5/5
What do you like best about Microsoft Teams?

The seamless integration with the Microsoft 365 ecosystem is what I appreciate most. Having chat, video meetings, file sharing, and collaborative document editing all in one place eliminates the need to switch between multiple apps. The ability to co-edit Excel and Word files directly within Teams while on a call saves significant time. I also find the channel-based organization helpful for keeping project discussions focused and searchable. The meeting recording and transcript features are valuable for catching up on sessions I've missed. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

The application can be resource-heavy and sometimes slows down my system, especially when multiple meetings and chats are active. The search functionality isn't always reliable, finding older messages or files can be frustrating when results don't surface as expected. Notification management is also tricky; it's easy to miss important messages when you're in multiple channels, yet the constant pings can be distracting. The mobile app experience doesn't feel as polished as the desktop version, and syncing between devices occasionally lags. Review collected by and hosted on G2.com.

Verified User in Accounting
IA
Verified User in Accounting
Mid-Market (51-1000 emp.)
"All-in-One Collaboration Hub with Seamless Microsoft 365 Integration"
4.5/5
What do you like best about Microsoft Teams?

What I like best about Microsoft Teams is how it brings chat, meetings, file sharing, and collaboration together in one place. It makes it easy to communicate with colleagues, join calls, share documents, and work efficiently whether in the office or remotely. The integration with Microsoft 365 apps also helps streamline day-to-day work and improves team collaboration. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Microsoft Teams can sometimes feel cluttered, with notifications, chats, channels, and meetings all competing for attention. It can also be difficult to find older messages or files, and performance can occasionally be slow when many applications or large meetings are running. Review collected by and hosted on G2.com.

Anshuman S.
AS
Anshuman S.
Advance Software Engineer
Enterprise (> 1000 emp.)
"Cost-Effective, Secure Microsoft Teams with Powerful Meeting Features"
4.5/5
What do you like best about Microsoft Teams?

Microsoft Team is a very cost-effective tool for corporate chat which comes free with paid Microsoft 365 subscriptions. It has a very advanced security for data protection and end to end encryption. Complete secure chat with privacy. It is a official meeting tool which has recording, captions and transcripts. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

It can be complex for non-technical users. It splits files across share-point and one drive which creates confusion many times. Use significant memory of the devices. Review collected by and hosted on G2.com.

Yetender  S.
YS
Yetender S.
Quality Analyst
Accounting
Enterprise (> 1000 emp.)
"The ultimate all-in-one hub for team collaboration and file sharing."
5/5
What do you like best about Microsoft Teams?

The interface of ms teams s very simple, clean and modern . And it is very easy to navigate. Ms teams integrates with other MS 365 tools like Word, excel, powerpoint, etc. Its high definition audio and video call quality feature is very helpful for team collaboration. The screen sharing feature of MS teams is totally justified its ROI. The onboarding and learning curve fro new team members is very familiar. Built in AI copilot feature make it exceptional. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

MS teams desktop application be heavy on RAM and CPU. The distinction of file sharing in chats V/S channel uploads an create some duplicate files. Review collected by and hosted on G2.com.

UTSAV A.
UA
UTSAV A.
Network Lead
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"The Tool We End Up Using All Day"
5/5
What do you like best about Microsoft Teams?

What I like most about Microsoft Teams is how it brings conversations, meetings, file sharing, and collaboration together in one place. It’s made it much easier for me to stay connected with my teammates, especially when we’re working from different locations. I also find the integration with Microsoft 365 really convenient, since I can access documents, schedule meetings, and collaborate without having to constantly switch between multiple applications. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

One area I’d like to see improved is performance during longer sessions, since the app can occasionally feel slower than I expect. Also, when there’s been a lot of activity in a channel, it can take extra effort to track down older conversations or locate shared files. Review collected by and hosted on G2.com.

Muhammed A.
MA
Muhammed A.
Technical Project Manager
Logistics and Supply Chain
Small-Business (50 or fewer emp.)
Originally submitted 7/22/2026
"All-in-One Collaboration Hub with Seamless Microsoft 365 Integration"
4.5/5
What do you like best about Microsoft Teams?

Microsoft Teams brings messaging, meetings, file sharing, and collaboration together in one platform, making day-to-day communication much more efficient. The interface is easy to use, audio and video calls are reliable, and the seamless integration with Microsoft 365 applications helps teams collaborate without constantly switching between different tools. It has become an essential part of managing projects and staying connected with colleagues. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Microsoft Teams works well overall, but it can sometimes feel resource-intensive, especially during long meetings or when multiple applications are open. Finding older conversations or shared files can also take more time than expected, and notifications occasionally become overwhelming when managing several active teams and channels. Review collected by and hosted on G2.com.

Erick V.
EV
Erick V.
General Manager
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Great for Team Coordination, but There's Room for Improvement"
4/5
What do you like best about Microsoft Teams?

What I like most about Microsoft Teams is having communication, meetings, file sharing, and collaboration in one place. It makes it easier to coordinate teams across different locations, follow up on projects, and keep everyone informed. The integration with Outlook, Excel, and other Microsoft 365 tools is especially useful for managing daily operations and reducing unnecessary emails. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

One of the main drawbacks of Microsoft Teams is that it can feel slow and resource-heavy, especially when switching between chats, meetings, and shared files. Notifications can also become overwhelming, and finding older conversations or documents is not always easy. While the integration with Microsoft 365 is useful, managing multiple teams, channels, and permissions can sometimes make simple tasks more complicated than they should be. Review collected by and hosted on G2.com.

Questions about Microsoft Teams? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
•
Last activity 4 months ago

What software do you need for Microsoft teams?

10 Upvotes
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Edgardo F.
EF
Edgardo Flores
•
Last activity about 1 month ago

How can I do to avoid that my classmates take me out of the meeting?

Pricing Options

Pricing provided by Microsoft Teams.

Teams Essentials

$4.80
1 User Per Month
Microsoft Teams Comparisons
Microsoft Teams Features
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Product Avatar Image
Microsoft Teams
4.4/5(19,458)