JDXpert Reviews & Product Details

So, you've tried documents and emails, shared drives, and maybe even online job description builders but nothing lets you manage your job descriptions as you envision. These options are tedious, elementary, ineffective and leave you frustrated and wanting more. JDXpert is a web-based solution that allows you to bring structure and efficiencies to the way you construct, manage, and store job information. With a robust feature set and flexible platform, JDXpert has elevated itself as a leader in job description management and offers its customers an unparalleled solution that has helped numerous customers take control of their job descriptions.

Seller

JDXpert

Discussions

JDXpert Community

Overview by

Ashley Johnston (JDXpert Team Member)

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JDXpert Media

Your dashboard includes quick links to your most used modules, real-time statistics and tasks. JDXpert is fully configurable to match your needs.

Like other areas of the system, the job form is completely configurable. Customize the sections, fields, colors, permission settings and more!

Our debiasing feature highlights potential biased language found within your job descriptions. This helps ensure writers and reviewers can produce unbiased job description content for job postings that appeal to all qualified applicants.

JDXpert Demo - Content Library & Content Sharing

One of the most difficult aspects of writing a job description is figuring out what to include. With JDXpert, you get access to millions of datapoints of detailed, curated content so you never have to start from scratch.

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Verified User in Pharmaceuticals

Enterprise (> 1000 emp.)

3/19/2026

"Organizing Job Descriptions at Scale"

4/5

What do you like best about JDXpert?

Organization of job descriptions across our large organization Review collected by and hosted on G2.com.

What do you dislike about JDXpert?

Finding what I need can be difficult, the interface needs an upgrade Review collected by and hosted on G2.com.

Snehali R.

Mid-Market (51-1000 emp.)

2/23/2023

"Trusted Job Description Software To increase Job Response"

5/5

What do you like best about JDXpert?

Job descriptions are a crucial part of talent management. They help to better understand what skills, qualities and qualifications are required for a specific job. JDXpert is the perfect solution for creating, managing and updating job descriptions so that they not only make your work easier, but also empower effective talent management and better managing risk. Review collected by and hosted on G2.com.

What do you dislike about JDXpert?

JDXpert is a simple way to manage all this with easy-to-use software that includes templates, auto-generated or customized reports, and customizable fields for virtually any position. Review collected by and hosted on G2.com.

What problems is JDXpert solving and how is that benefiting you?

JDXpert is the best leading job description software for our business. This software helps to create and manage accurate job descriptions quickly, easily, and affordably. With JDXpert, We can ensure that the organization has the best job descriptions possible to attract top talent. It also provides tools to help keep job descriptions up-to-date as regulations change or organizational needs evolve. Powerful analytics capability enables employers to evaluate their current workforce and compare it with industry benchmarks in order to make informed decisions about salary adjustments or hiring initiatives. Review collected by and hosted on G2.com.

Lisa R.

Enterprise (> 1000 emp.)

3/20/2023

"A game changer"

5/5

What do you like best about JDXpert?

JDXpert is easy to use. As an organization managing job descriptions manually, this has been a game changer. Review collected by and hosted on G2.com.

What do you dislike about JDXpert?

Not being able to print the org charts. I am hoping this will be an option in the future. Review collected by and hosted on G2.com.

Daniel P.

Manager of Compensation

Enterprise (> 1000 emp.)

8/31/2022

"Going from Archaic to Modern"

4.5/5

What do you like best about JDXpert?

The ease of entry by our hiring managers, followed by the access to search the job description library and start a workflow to kick off a new job description, alleviates the email headaches we all have. Review collected by and hosted on G2.com.

What do you dislike about JDXpert?

We have been on the platform for two years, and the old user interface (UI) was not the most appealing. We are finally getting the next UI which brings the platform to the next level. Review collected by and hosted on G2.com.

What problems is JDXpert solving and how is that benefiting you?

When it comes to keeping job descriptions compliant, JDxpert helps with this immensely by archiving our job descriptions so we can also go back and see a version at any time. With this, the new bias tool helps remove potential future litigation by making the JDs more in sync with the current work environment Review collected by and hosted on G2.com.

Response from Ashley Johnston of JDXpert

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Daniel, thank you so much for your review. Great to hear that JDXpert is affording you efficiencies in your review process and enabling you to keep up with legal and work environment requirements. And the updated UI, a game changer, am I right?! Thanks again for your continued support and for entrusting JDXpert to bring your JD management process from "archaic to modern."

Verified User in Non-Profit Organization Management

Enterprise (> 1000 emp.)

8/18/2022

"Great JD Tool"

4/5

What do you like best about JDXpert?

You are forced to have a template, which I truly appreciate as it keeps a consistent flow when building job descriptions. Review collected by and hosted on G2.com.

What do you dislike about JDXpert?

If you are a "techie" type of person, you can easily get lost with the "behind the scenes" details in trying to perfect the ideal JD Template. it can become a bit overwhelming, but recommend upgrading to the Enterprise edition to have the support and help you need. Review collected by and hosted on G2.com.

Response from Ashley Johnston of JDXpert

edit

Thank you so much for your review! The idea of creating consistency is very important to us so I'm happy to see that you feel the same way. We do pride ourselves on being a very flexible tool that can be configured to meet the needs of most organizations but to your point, it can be a bit overwhelming if you dig too far without a knowledgeable guide. But, that's what our support and customer success teams are there for! Again, thank you for feedback and continued support. We're so happy that you chose us to be your "go to" job description management tool.

Kelsey G.

Compensation Consultant

Enterprise (> 1000 emp.)

9/28/2021

"Not as robust as is needed for handling a large org's job descriptions"

3/5

What do you like best about JDXpert?

I like that the fields within a job description are customizable and able to be pre-loaded for any job specs that are standardized across an organization by level. The workflow process is relatively straightforward, as well, with ability to push job descriptions out to multiple staff within the org to review and provide feedback. Similarly, it is easy to see the complied feedback and implement job description updates based on the feedback. Review collected by and hosted on G2.com.

What do you dislike about JDXpert?

I strongly dislike the keyword search capabilities, which are seemingly only functional in the largest "bucket" of data. For example, roles at my institution that we house in JDXpert are all staff positions (largest bucket). Within that, they are sorted by job function and then job family. I am able to search roles within the staff position bucket with the keyword search, but if I try to apply filters like job function or job family, the search engine in the software will not pick up any results. A broader dislike is the inability of JDXpert staff to handle certain requests, such as facilitating an automatic upload of all our jobs into our HRIS system, helping with troubleshooting when the software has an error, and being available to discuss requests. While I have not personally initiated help with any of those items, our systems specialist and manager have both spent hours on calls trying to negotiate help when needed. It's been a frustrating vendor relationship. Review collected by and hosted on G2.com.

Recommendations to others considering JDXpert:

Be clear on your terms and non-negotiable needs before signing on with this vendor. Review collected by and hosted on G2.com.

What problems is JDXpert solving and how is that benefiting you?

We have been able to create some 1300+ role descriptors to define work across the entire staff function of our university. These are sorted by job function and job family, and it's been nice to be able to view them in various formats across levels of the organization within the JDXpert interface. When we finally were able to coordinate an automatic upload system that plugs role descriptors into our HRIS system, it made maintaining our role descriptors relatively simple (save the occasional need for manual manipulation of coding in our HRIS to fix text errors in the data transfer). Review collected by and hosted on G2.com.

Response from Ashley Johnston of JDXpert

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Hello Kelsey and thank you for your feedback on JDXpert. We love to hear that you appreciate the system’s configuration abilities, flexible workflows, and reviewer experience. To address your concerns over our keyword searching, error troubleshooting and integrations with your HRIS, I want to first apologize for any frustration that this has caused. Not knowing your company or the specifics of your system configuration, I am unable to address your concerns within this review. Please know that your success is extremely important to us. I would like to suggest that if you’re feeling that your relationship with JDXpert isn’t 100% positive (which I can discern from this review that it is not), that you have your system administrator reach out to your Customer Success manager at success@hrtms.com and have a conversation that not only addresses your specific roadblocks, but how we can collaborate on a strategy that strengthens our relationship and improves your experience. Thank you again for your honest feedback. I have already shared your review with our Operations team who will use your comments to fuel future roadmap and process refinement.

Ebony H.

HR Generalist

Enterprise (> 1000 emp.)

7/15/2021

"Great Experience!"

5/5

What do you like best about JDXpert?

I had a great experience, working with Ruth, Jen, Andrea, and Elliott and others was a pleasure. I felt my concerns were always addressed quickly and things were always explained to me in a way that I could understand and they were beyond flexible. Review collected by and hosted on G2.com.

What do you dislike about JDXpert?

There was nothing that I disliked about JDxpert or the team that I worked with. Review collected by and hosted on G2.com.

Recommendations to others considering JDXpert:

JDXpert is an excellent tool that can be used to meet the demands of your organization. Take the time to figure out how the tool will best support the needs of your organization and continuously gauge the needs of the organization and the capabilities of the system to meet your current needs and future needs as your organization continues to develop or change. Review collected by and hosted on G2.com.

What problems is JDXpert solving and how is that benefiting you?

My organization now has this excellent tool to be able to provide clear and concise job descriptions for job analysis, market analysis, job pricings, and to address and provide valuable information in evaluations for benefits such as worker's compensation and etc. Review collected by and hosted on G2.com.

Response from Ashley Johnston of JDXpert

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Thank you, Ebony, for your review and we appreciate you acknowledging our dedicated and knowledgeable staff. Thank you for your partnership.

John (Jed) L.

HR Performance, Rewards, and Learning Leader

Enterprise (> 1000 emp.)

12/14/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"Compensation Consultant"

5/5

What do you like best about JDXpert?

JDXpert provides:

1. A smooth technology platform that allows any sized company to convert static job descriptions into dynamic job profiles.

2. An ease open programming support group that allows cross departmental use with talent and job evaluation functions.

3. A technology link that provides scalable communications and job audits. Review collected by and hosted on G2.com.

What do you dislike about JDXpert?

My one concern for JDX is the tab based layout. I have had clients wish job description elements could be laid out in a newer design format, i.e., web like, hub and spoke, departmental skills,....etc. More innovating ways of presenting job elements. Review collected by and hosted on G2.com.

Recommendations to others considering JDXpert:

Post your question(s) on your professional networking board and talk with others who have used JDXpert. Review collected by and hosted on G2.com.

What problems is JDXpert solving and how is that benefiting you?

1. Lack of measurable job outputs across all levels and departments

2. Out of date job descriptions that don't provide managers a tool to coach supervised employees.

3. Coordinating a remote workforce.

4. No clear way to identify skills and competencies Review collected by and hosted on G2.com.

Prabodh P.

Rewards & OD

Enterprise (> 1000 emp.)

12/15/2020

"A "must have" tool for anyone who is working on Job Descriptions"

5/5

What do you like best about JDXpert?

JDXpert team has really thought about all aspects around building a Job Description. I like the intuitive way the tool is structured to capture information and meet our requirements despite our JDs being quite unique. Review collected by and hosted on G2.com.

What do you dislike about JDXpert?

Nothing, so far. I haven't come across any areas where i felt JDx could've done it better. The only area we haven't explored as of now is direct integration with our newly upgraded Cloud ERP solution and user friendliness in accessing using phone, tablets etc Review collected by and hosted on G2.com.

What problems is JDXpert solving and how is that benefiting you?

Our Job Descriptions used to be maintained in word documents earlier using a team shared drive. However many a times we had issues with finding out latest versions and we used to spend a considerable amount of time for searching for latest versions, sending emails to multiple stakeholders involved in updating and accessing JDs etc.

With JDxpert we have saved considerable amount of time that we used to spend in creating, maintaining and retrieving JDs. Review collected by and hosted on G2.com.

Response from Ashley Johnston of JDXpert

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Prabodh, thank you for your feedback! We take each and every review to heart and hearing that you appreciate the tool lets us know that we are doing what we set out to do...bringing a sense of "I got this!" to job description management. Thank you again for being such a strong advocate and supporter of JDXpert.

Jennifer P.

Blogger

Small-Business (50 or fewer emp.)

12/14/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"JDXpert is the premier job description software that is a must have for every company."

5/5

What do you like best about JDXpert?

The ease of creating workflows for job description review where all reviewers are working off the same document with all changes tracked. I am also a fan of the FLSA questionnaire. It actually saved a previous client from a major lawsuit because they were able to show the rigor around the job description review and approvals as well as the ability for employees to access their job descriptions and recommend changes that were sent through an approval process. Additionally, the software has an amazing audit trail. Review collected by and hosted on G2.com.

What do you dislike about JDXpert?

I cannot think of any dislikes I have with the software. Review collected by and hosted on G2.com.

Recommendations to others considering JDXpert:

Job descriptions can be very difficult to manage because no one likes writing them! JDXpert makes that process so much easier. Everything being cloud based allows easy access and the client has the control over who in the organization can access which content and functionality. It can also can feed your HCM and can link to MarketPay making it a one stop shop for Compensation. Review collected by and hosted on G2.com.

What problems is JDXpert solving and how is that benefiting you?

I use it for clients undergoing compensation design/re-design projects and job description development/consolidation projects. It allows you to ensure consistency among all job descriptions and use a central repository that management and even employees can access. It saves me a tremendous amount of time of job description projects because of the global search functionality where I can search jobs scraped from the web, the vast JDXpert database, O Net jobs, and company jobs for content. Additionally, I can see the most popular content for most sections of the job description: job summary, essential functions, education, experience, certifications, licenses, and KSAs. It takes the pain out of writing job descriptions. Review collected by and hosted on G2.com.