# Mailshake vs Outreach Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Outreach excels in user-friendliness, with many users appreciating its seamless integration with tools like Salesforce and ZoomInfo. This allows for efficient prospect communication without the hassle of juggling multiple platforms.
- **Users say** that Mailshake stands out for its quick learning curve and ease of use, enabling users to go from concept to campaign in just one day. This rapid onboarding is particularly beneficial for small businesses looking to implement effective outreach strategies quickly.
- **Reviewers mention** that Outreach's precision sequencing and automation features are highly valued, helping users manage multi-channel sequences across email, phone, and LinkedIn. This capability significantly reduces the risk of missing follow-ups, addressing common pain points in lead management.
- **According to verified reviews** , Mailshake is praised for its simplicity and effectiveness, with users highlighting its ability to create unlimited campaigns and clean contact lists effortlessly. This focus on essential features resonates well with users who prefer a straightforward approach.
- **G2 reviewers indicate** that while Outreach has a robust support system, Mailshake's customer service is noted for its quick email responses and effective AI support, making it easier for users to resolve issues and get assistance when needed.
- **Users report** that Outreach, despite its higher overall ratings, faces challenges in setup and administration compared to Mailshake, which is often described as more intuitive and user-friendly, particularly for those new to sales engagement tools.



| | Mailshake | Outreach | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 373 | 3,571 | 
| **Largest Market Segment** | Small-Business (90.9% of reviews) | Mid-Market (59.6% of reviews) | 
| **Entry Level Price** | $99.00 10 Mail Accounts Per Month | Contact Us | 

---
## Top Pros & Cons

### Mailshake

Pros:
- Ease of Use (35 reviews)
- Time-saving (26 reviews)

Cons:
- Missing Features (8 reviews)
- Integration Issues (5 reviews)

### Outreach

Pros:
- Ease of Use (80 reviews)
- Automation (49 reviews)

Cons:
- Missing Features (32 reviews)
- Learning Curve (23 reviews)

---
## Ratings Comparison
| Rating | Mailshake | Outreach | 
|---|---|---|
  | **Meets Requirements** | 9.1 (268 reviews) | 8.7 (2702 reviews) | 
  | **Ease of Use** | 9.1 (277 reviews) | 8.3 (2719 reviews) | 
  | **Ease of Setup** | 9.1 (174 reviews) | 7.7 (879 reviews) | 
  | **Ease of Admin** | 9.3 (101 reviews) | 7.8 (775 reviews) | 
  | **Quality of Support** | 9.4 (248 reviews) | 8.3 (2449 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.5 (94 reviews) | 8.5 (761 reviews) | 
  | **Product Direction (% positive)** | 9.1 (261 reviews) | 8.4 (2530 reviews) | 

---
## Pricing

### Mailshake

#### Entry-Level Pricing

Plan: Sales Engagement

Price: $99.00 10 Mail Accounts Per Month

Key Features:
- 10 Email Addresses
- 5 Phone Numbers
- Power Phone Dialer

[Browse all 3 editions](https://www.g2.com/products/mailshake/pricing)

#### Free Trial

No

### Outreach

#### Entry-Level Pricing

Plan: Future Outreach Customers

Price: Contact Us

Key Features:
- Sales engagement
- Opportuntity management
- Mutual success plans

[Learn more about Outreach](https://www.g2.com/products/outreach/reviews)

#### Free Trial

No

---
## Features Comparison By Category

### Sales Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Mailshake** | 7.5/10 | 18 |
| **Outreach** | N/A | N/A |

#### Data Availability

| Feature | Mailshake | Outreach | 
|---|---|---|
| **Contact Data Availability** | 7.7 (10 reviews) | Not enough data | 
| **Company Data Availability** | 7.8 (10 reviews) | Not enough data | 
| **Industry Research Availability** | 6.5 (9 reviews) | Not enough data | 
| **Technographic Data Availability** | 6.7 (8 reviews) | Not enough data | 

#### Data Accuracy

| Feature | Mailshake | Outreach | 
|---|---|---|
| **Contact Data Accuracy** | 7.4 (9 reviews) | Not enough data | 
| **Company Data Accuracy** | 7.0 (10 reviews) | Not enough data | 
| **Technographic Data Accuracy** | 7.1 (7 reviews) | Not enough data | 

#### Agentic AI - Sales Intelligence

| Feature | Mailshake | Outreach | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Platform

| Feature | Mailshake | Outreach | 
|---|---|---|
| **Internationalization** | 8.6 (14 reviews) | Not enough data | 
| **User, Role, and Access Management** | 9.0 (14 reviews) | Not enough data | 
| **Performance and Reliability** | 9.0 (16 reviews) | Not enough data | 
| **Reporting/Dashboards** | 8.7 (15 reviews) | Not enough data | 
| **Mobile User Support** | 8.1 (14 reviews) | Not enough data | 
| **APIs** | 7.8 (13 reviews) | Not enough data | 

#### Features

| Feature | Mailshake | Outreach | 
|---|---|---|
| **Lead Builder** | 7.7 (10 reviews) | Not enough data | 
| **Integration to CRM/Marketing Automation** | 6.3 (9 reviews) | Not enough data | 
| **Data Cleaning/Enrichment** | 8.3 (11 reviews) | Not enough data | 
| **Data Segmentation/Filtering** | 6.7 (10 reviews) | Not enough data | 
| **Search** | 7.2 (10 reviews) | Not enough data | 
| **News/People Alerts** | 6.3 (10 reviews) | Not enough data | 
| **Connections** | 6.1 (9 reviews) | Not enough data | 
| **Reporting** | 7.8 (9 reviews) | Not enough data | 
| **Messaging** | 8.5 (8 reviews) | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Mailshake** | N/A | N/A |
| **Outreach** | 7.7/10 | 48 |

#### Lead Facilitation

| Feature | Mailshake | Outreach | 
|---|---|---|
| **Customer-facing Chatbot** | Not enough data | Feature Not Available | 
| **Lead Qualification** | Not enough data | 7.5 (34 reviews) | 
| **Lead Follow-up** | Not enough data | 8.1 (36 reviews) | 
| **Meeting Scheduling ** | Not enough data | 8.1 (38 reviews) | 

#### Organization

| Feature | Mailshake | Outreach | 
|---|---|---|
| **Opportunity and Pipeline Management ** | Not enough data | 7.9 (33 reviews) | 
| **Data Entry** | Not enough data | 8.0 (35 reviews) | 
| **Integrations / APIs** | Not enough data | 8.1 (33 reviews) | 

#### Performance Analysis

| Feature | Mailshake | Outreach | 
|---|---|---|
| **Coaching ** | Not enough data | 7.4 (38 reviews) | 
| **Peformance Tracking** | Not enough data | 8.3 (41 reviews) | 

#### Sales Analysis

| Feature | Mailshake | Outreach | 
|---|---|---|
| **ROI Forecasting ** | Not enough data | 7.3 (37 reviews) | 
| **Sales Forecasting ** | Not enough data | 7.8 (38 reviews) | 

#### Generative AI

| Feature | Mailshake | Outreach | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.8 (26 reviews) | 
| **AI Text Summarization** | Not enough data | 7.6 (24 reviews) | 

#### Agentic AI - AI Sales Assistant

| Feature | Mailshake | Outreach | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | 6.3 (5 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Mailshake** | 7.7/10 | 192 |
| **Outreach** | 7.7/10 | 1144 |

#### Integrated Workflows

| Feature | Mailshake | Outreach | 
|---|---|---|
| **Task Management** | 8.3 (134 reviews) ✓ Verified | 8.8 (1018 reviews) ✓ Verified | 
| **Email Tracking/Automation** | 9.2 (186 reviews) ✓ Verified | 9.1 (1071 reviews) ✓ Verified | 
| **Calls and Voice** | 7.5 (93 reviews) | 8.4 (880 reviews) ✓ Verified | 
| **Other Outreach Options ** | 7.9 (122 reviews) | 8.2 (800 reviews) ✓ Verified | 
| **CRM Integration** | 8.2 (125 reviews) ✓ Verified | 8.5 (1018 reviews) ✓ Verified | 
| **Calendar** | 8.0 (113 reviews) | 8.6 (401 reviews) | 
| **Shared Records** | 8.0 (110 reviews) | 8.2 (348 reviews) | 

#### Repeatability and Reportability

| Feature | Mailshake | Outreach | 
|---|---|---|
| **Content Management** | 8.3 (123 reviews) | 8.3 (864 reviews) ✓ Verified | 
| **Workflow Management** | 8.6 (141 reviews) ✓ Verified | 8.6 (968 reviews) ✓ Verified | 
| **Workflow Performance** | 8.7 (112 reviews) | 8.5 (934 reviews) ✓ Verified | 
| **Sales Coaching and Insights** | Feature Not Available | 7.8 (771 reviews) ✓ Verified | 
| **Gamification** | 7.2 (101 reviews) | 7.0 (314 reviews) | 

#### AI and Automation

| Feature | Mailshake | Outreach | 
|---|---|---|
| **Lead Prioritization** | 8.1 (125 reviews) | 7.8 (343 reviews) | 
| **Lead Scoring** | 8.1 (118 reviews) | 7.3 (308 reviews) | 
| **Best Time of Day Scheduling** | 8.5 (132 reviews) | 7.7 (346 reviews) | 
| **Buyer Intelligence** | 7.7 (106 reviews) | 7.3 (299 reviews) | 
| **Machine Learning** | 7.5 (108 reviews) | 7.0 (292 reviews) | 

#### Generative AI

| Feature | Mailshake | Outreach | 
|---|---|---|
| **AI Text Generation** | 7.3 (56 reviews) | 6.7 (138 reviews) | 

#### Agentic AI - Sales Engagement

| Feature | Mailshake | Outreach | 
|---|---|---|
| **Autonomous Task Execution** | 6.8 (21 reviews) | 6.4 (26 reviews) | 
| **Multi-step Planning** | 7.1 (21 reviews) | 7.2 (26 reviews) | 
| **Cross-system Integration** | 7.1 (21 reviews) | 7.6 (26 reviews) | 
| **Adaptive Learning** | 6.7 (21 reviews) | 6.3 (26 reviews) | 
| **Natural Language Interaction** | 6.7 (21 reviews) | 6.7 (26 reviews) | 
| **Proactive Assistance** | 6.6 (20 reviews) | 6.8 (26 reviews) | 
| **Decision Making** | 6.4 (21 reviews) | 6.9 (25 reviews) | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Mailshake** | N/A | N/A |
| **Outreach** | 6.7/10 | 181 |

#### Call Analytics

| Feature | Mailshake | Outreach | 
|---|---|---|
| **Call Recording** | Not enough data | 8.3 (128 reviews) | 
| **Machine Learning** | Not enough data | 7.8 (108 reviews) | 
| **Call Analysis** | Not enough data | 8.0 (115 reviews) | 
| **Lead Qualification** | Not enough data | Feature Not Available | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Mailshake | Outreach | 
|---|---|---|
| **Customer Scoring** | Not enough data | Feature Not Available | 
| **Speech-to-Text** | Not enough data | 7.7 (95 reviews) | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Mailshake | Outreach | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 7.5 (40 reviews) | 

#### Agentic AI - Conversation Intelligence

| Feature | Mailshake | Outreach | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.0 (7 reviews) | 
| **Multi-step Planning** | Not enough data | 6.4 (7 reviews) | 
| **Cross-system Integration** | Not enough data | 6.0 (7 reviews) | 
| **Adaptive Learning** | Not enough data | 5.7 (7 reviews) | 
| **Natural Language Interaction** | Not enough data | 5.7 (7 reviews) | 
| **Proactive Assistance** | Not enough data | 5.5 (7 reviews) | 
| **Decision Making** | Not enough data | 6.0 (7 reviews) | 

### Revenue Operations & Intelligence (RO&I)

| Product | Score | Reviews |
|---|---|---|
| **Mailshake** | N/A | N/A |
| **Outreach** | 7.9/10 | 109 |

#### Revenue Sourcing and Forecasting

| Feature | Mailshake | Outreach | 
|---|---|---|
| **Revenue History** | Not enough data | 7.4 (51 reviews) | 
| **Pipeline Management** | Not enough data | 7.9 (60 reviews) | 
| **Dashboard Analytics** | Not enough data | 8.3 (79 reviews) | 
| **Multi-Device Data Visualization** | Not enough data | 8.1 (53 reviews) | 
| **Data Segmentation** | Not enough data | 7.9 (59 reviews) | 
| **Predictive Forecasting** | Not enough data | 8.0 (21 reviews) | 
| **Revenue Operations Cadence** | Not enough data | 8.0 (22 reviews) | 

#### CRM Data Enrichment

| Feature | Mailshake | Outreach | 
|---|---|---|
| **Calendar Sync** | Not enough data | 8.7 (92 reviews) | 
| **Email Activity Capture** | Not enough data | 8.7 (101 reviews) | 
| **Conversation Intelligence** | Not enough data | 8.2 (74 reviews) | 
| **Marketing Leads** | Not enough data | Feature Not Available | 
| **Contact Capture** | Not enough data | 8.2 (22 reviews) | 

#### Account Management

| Feature | Mailshake | Outreach | 
|---|---|---|
| **Nonengaged Accounts** | Not enough data | 7.8 (69 reviews) | 
| **Account optimization** | Not enough data | 7.8 (70 reviews) | 
| **Historical Patterns** | Not enough data | 8.0 (70 reviews) | 
| **Rep Performance** | Not enough data | 8.5 (81 reviews) | 
| **Account Engagement** | Not enough data | 7.8 (24 reviews) | 
| **Historical Win/Loss Patterns** | Not enough data | 8.1 (21 reviews) | 

#### Agentic AI - Revenue Operations & Intelligence (RO&I)

| Feature | Mailshake | Outreach | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### AI SDRs

| Product | Score | Reviews |
|---|---|---|
| **Mailshake** | N/A | N/A |
| **Outreach** | N/A | N/A |

#### Automation

| Feature | Mailshake | Outreach | 
|---|---|---|
| **Sales Follow-Up** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Document Processing** | Not enough data | Not enough data | 
| **Lead Generation** | Not enough data | Not enough data | 
| **Customer Interaction Automation** | Not enough data | Not enough data | 

#### Autonomy

| Feature | Mailshake | Outreach | 
|---|---|---|
| **Problem Solving** | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | 
| **Independent Decision Making** | Not enough data | Not enough data | 

#### Outbound Sales

| Feature | Mailshake | Outreach | 
|---|---|---|
| **Follow-Up Scheduling** | Not enough data | Not enough data | 
| **Prospect Prioritization** | Not enough data | Not enough data | 
| **Multichannel Campaign Execution** | Not enough data | Not enough data | 
| **Personalized Outreach** | Not enough data | Not enough data | 
| **Outreach Performance Analytics** | Not enough data | Not enough data | 

#### Inbound Sales

| Feature | Mailshake | Outreach | 
|---|---|---|
| **Data Enrichment** | Not enough data | Not enough data | 
| **Inquiry Routing** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Real-Time Engagement** | Not enough data | Not enough data | 
| **Lead Qualification** | Not enough data | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Mailshake** | N/A | N/A |
| **Outreach** | 8.1/10 | 390 |

#### Agentic AI - Sales Performance Management

| Feature | Mailshake | Outreach | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Incentives

| Feature | Mailshake | Outreach | 
|---|---|---|
| **Badges** | Not enough data | 7.5 (192 reviews) | 
| **Triggers** | Not enough data | 8.2 (233 reviews) ✓ Verified | 
| **Commission Calculator** | Not enough data | 6.9 (164 reviews) ✓ Verified | 
| **Leaderboards** | Not enough data | 8.3 (244 reviews) ✓ Verified | 

#### Personalization

| Feature | Mailshake | Outreach | 
|---|---|---|
| **Profiles** | Not enough data | 8.3 (262 reviews) ✓ Verified | 
| **Custom Reports** | Not enough data | 7.8 (269 reviews) ✓ Verified | 
| **Dashboards** | Not enough data | 8.2 (321 reviews) ✓ Verified | 
| **Goal Setting** | Not enough data | 8.1 (226 reviews) ✓ Verified | 

#### Administrative

| Feature | Mailshake | Outreach | 
|---|---|---|
| **Integration** | Not enough data | 8.7 (305 reviews) ✓ Verified | 
| **Employee Structure** | Not enough data | 8.4 (257 reviews) ✓ Verified | 
| **Behavior Monitoring** | Not enough data | 8.5 (263 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Mailshake** | N/A | N/A |
| **Outreach** | 7.7/10 | 1562 |

#### Agentic AI - Email Tracking

| Feature | Mailshake | Outreach | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.3 (16 reviews) | 
| **Multi-step Planning** | Not enough data | 7.2 (18 reviews) | 
| **Cross-system Integration** | Not enough data | 7.9 (17 reviews) | 
| **Adaptive Learning** | Not enough data | 6.4 (16 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.4 (16 reviews) | 
| **Proactive Assistance** | Not enough data | 6.3 (16 reviews) | 
| **Decision Making** | Not enough data | 6.5 (16 reviews) | 

#### Analytics

| Feature | Mailshake | Outreach | 
|---|---|---|
| **Open Rates** | Not enough data | 8.8 (1440 reviews) | 
| **Link Activity** | Not enough data | 8.4 (1379 reviews) | 
| **Attachment Activity** | Not enough data | Feature Not Available | 

#### Customizations

| Feature | Mailshake | Outreach | 
|---|---|---|
| **Email Platform Integration** | Not enough data | 8.8 (1405 reviews) | 
| **Email Scheduling** | Not enough data | 8.9 (1432 reviews) | 
| **Notifications** | Not enough data | 8.5 (1404 reviews) | 
| **Email Categorization** | Not enough data | 8.3 (1055 reviews) | 
| **Templates** | Not enough data | 9.0 (1448 reviews) | 

#### Generative AI

| Feature | Mailshake | Outreach | 
|---|---|---|
| **AI Text Generation** | Not enough data | 6.8 (162 reviews) | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Mailshake** | N/A | N/A |
| **Outreach** | 7.4/10 | 208 |

#### Agentic AI - Sales Analytics

| Feature | Mailshake | Outreach | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.7 (8 reviews) | 
| **Cross-system Integration** | Not enough data | 7.9 (8 reviews) | 
| **Adaptive Learning** | Not enough data | 6.4 (7 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.4 (7 reviews) | 
| **Proactive Assistance** | Not enough data | 6.4 (7 reviews) | 

#### Data Sourcing

| Feature | Mailshake | Outreach | 
|---|---|---|
| **Data Sourcing** | Not enough data | 7.7 (158 reviews) | 
| **Exporting & Sharing Data** | Not enough data | 7.9 (173 reviews) | 
| **Multi-Device Data Visualization** | Not enough data | Feature Not Available | 
| **Interactive Dashboards** | Not enough data | 8.1 (188 reviews) | 
| **Data Segmentation** | Not enough data | 7.6 (167 reviews) | 

#### Predictive Analytics

| Feature | Mailshake | Outreach | 
|---|---|---|
| **Lead Scoring** | Not enough data | 7.3 (140 reviews) | 
| **Opportunity Scoring** | Not enough data | 7.4 (135 reviews) | 
| **Risk Analysis** | Not enough data | 7.0 (125 reviews) | 
| **Live Forecasting** | Not enough data | 7.3 (133 reviews) | 

#### Sales Management

| Feature | Mailshake | Outreach | 
|---|---|---|
| **Live Pipeline Management** | Not enough data | 7.9 (147 reviews) | 
| **Sales Gamification** | Not enough data | Feature Not Available | 
| **Account-Based Analytics** | Not enough data | 7.8 (162 reviews) | 
| **Activity Tracking** | Not enough data | 8.8 (188 reviews) | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Mailshake** | N/A | N/A |
| **Outreach** | 7.7/10 | 1306 |

#### Agentic AI - Outbound Call Tracking

| Feature | Mailshake | Outreach | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 5.2 (10 reviews) | 
| **Natural Language Interaction** | Not enough data | 5.5 (10 reviews) | 

#### Calling

| Feature | Mailshake | Outreach | 
|---|---|---|
| **Record Calls** | Not enough data | 8.5 (813 reviews) | 
| **Generate Location** | Not enough data | 7.9 (906 reviews) | 
| **Call Types** | Not enough data | 8.4 (1032 reviews) | 
| **Click-to-Call** | Not enough data | 8.8 (1089 reviews) | 
| **Auto Dialer** | Not enough data | 5.8 (15 reviews) | 

#### Contacts

| Feature | Mailshake | Outreach | 
|---|---|---|
| **Personalization** | Not enough data | 8.6 (1145 reviews) | 
| **Information Locater** | Not enough data | 8.0 (984 reviews) | 
| **Record Prospect Data** | Not enough data | 8.4 (1066 reviews) | 

#### Insights

| Feature | Mailshake | Outreach | 
|---|---|---|
| **Notes** | Not enough data | 8.3 (1093 reviews) ✓ Verified | 
| **Daily Summary** | Not enough data | 8.4 (1052 reviews) | 
| **Automated Voicemails** | Not enough data | 7.7 (593 reviews) | 
| **Automated Emails** | Not enough data | 9.1 (1191 reviews) | 
| **Sorts Prospects** | Not enough data | 8.1 (1035 reviews) | 
| **Automated Note Taking** | Not enough data | 6.9 (14 reviews) | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **Mailshake** | N/A | N/A |
| **Outreach** | 8.1/10 | 251 |

#### Agentic AI - Sales Coaching

| Feature | Mailshake | Outreach | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Training

| Feature | Mailshake | Outreach | 
|---|---|---|
| **Knowledge Base** | Not enough data | 8.3 (197 reviews) ✓ Verified | 
| **Coaching Materials** | Not enough data | 8.2 (196 reviews) ✓ Verified | 
| **Playbook Creation** | Not enough data | 8.2 (179 reviews) ✓ Verified | 
| **Video Record** | Not enough data | 8.0 (142 reviews) ✓ Verified | 

#### Feedback

| Feature | Mailshake | Outreach | 
|---|---|---|
| **Review** | Not enough data | 8.3 (165 reviews) ✓ Verified | 
| **Scorecard** | Not enough data | 8.1 (162 reviews) ✓ Verified | 
| **Coaching Card** | Not enough data | 8.1 (141 reviews) | 
| **Leaderboard** | Not enough data | 8.3 (174 reviews) ✓ Verified | 
| **Real-Time Updates** | Not enough data | 8.4 (192 reviews) ✓ Verified | 
| **Notifications** | Not enough data | 8.3 (191 reviews) ✓ Verified | 
| **Competition** | Not enough data | Feature Not Available | 

#### Generative AI

| Feature | Mailshake | Outreach | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 6.7 (21 reviews) | 

### Revenue AI Platforms

| Product | Score | Reviews |
|---|---|---|
| **Mailshake** | N/A | N/A |
| **Outreach** | N/A | N/A |

#### Agentic AI - Revenue AI Platforms

| Feature | Mailshake | Outreach | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 

#### Platform - Revenue AI Platforms

| Feature | Mailshake | Outreach | 
|---|---|---|
| **Conversation Intelligence** | Not enough data | Not enough data | 
| **Predictive Forecasting** | Not enough data | Not enough data | 
| **CRM Data Enrichment** | Not enough data | Not enough data | 
| **Actionable Insights** | Not enough data | Not enough data | 
| **Risk Flagging** | Not enough data | Not enough data | 
| **Workflow Orchestration** | Not enough data | Not enough data | 
| **Sales Coaching** | Not enough data | Not enough data | 
| **Pipeline & Deal Management** | Not enough data | Not enough data | 
| **Customer Data Capture** | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Mailshake** | N/A | N/A |
| **Outreach** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Mailshake | Outreach | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement)

**Unique to Mailshake (1):** [Sales Intelligence Software](https://www.g2.com/categories/sales-intelligence)

**Unique to Outreach (10):** [Revenue AI Platforms](https://www.g2.com/categories/revenue-ai-platforms), [Revenue Operations & Intelligence (RO&I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [AI SDRs Software](https://www.g2.com/categories/ai-sdrs), [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Email Tracking Software](https://www.g2.com/categories/email-tracking)


---
## Reviewer Demographics

### By Company Size

| Segment | Mailshake | Outreach | 
|---|---|---|
| **Small-Business** | 90.9% | 18.6% | 
| **Mid-Market** | 8.3% | 59.6% | 
| **Enterprise** | 0.8% | 21.8% | 

### By Industry

#### Mailshake

- **Marketing and Advertising:** 28.3%
- **Computer Software:** 10.6%
- **Information Technology and Services:** 9.4%
- **Financial Services:** 3.3%
- **Consulting:** 2.8%
- **Internet:** 2.2%
- **Real Estate:** 2.2%
- **Education Management:** 1.9%
- **Entertainment:** 1.7%
- **Staffing and Recruiting:** 1.7%
- **Other:** 35.8%

#### Outreach

- **Computer Software:** 36.9%
- **Information Technology and Services:** 18.2%
- **Marketing and Advertising:** 7.2%
- **Internet:** 6.3%
- **Financial Services:** 3.1%
- **Telecommunications:** 2.4%
- **Computer & Network Security:** 2.1%
- **Human Resources:** 1.9%
- **E-Learning:** 1.6%
- **Staffing and Recruiting:** 1.1%
- **Other:** 19.2%

---
## Alternatives

### Alternatives to Mailshake

- [Reply](https://www.g2.com/products/reply/reviews) — 4.6/5 stars (1545 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9672 reviews)
- [Mixmax](https://www.g2.com/products/mixmax/reviews) — 4.6/5 stars (1457 reviews)
- [Vendasta Yesware](https://www.g2.com/products/vendasta-yesware/reviews) — 4.4/5 stars (821 reviews)
- [Klenty](https://www.g2.com/products/klenty/reviews) — 4.6/5 stars (388 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13847 reviews)
- [Instantly](https://www.g2.com/products/instantly/reviews) — 4.8/5 stars (4122 reviews)
- [lemlist](https://www.g2.com/products/lemlist/reviews) — 4.6/5 stars (1692 reviews)
- [Saleshandy](https://www.g2.com/products/saleshandy/reviews) — 4.6/5 stars (778 reviews)

### Alternatives to Outreach

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25832 reviews)
- [Clari](https://www.g2.com/products/clari/reviews) — 4.6/5 stars (5607 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9672 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13847 reviews)
- [Gong](https://www.g2.com/products/gong/reviews) — 4.7/5 stars (6672 reviews)
- [Revenue.io](https://www.g2.com/products/revenue-io/reviews) — 4.7/5 stars (575 reviews)
- [Backstory](https://www.g2.com/products/people-ai-backstory/reviews) — 4.5/5 stars (630 reviews)
- [InsideSales](https://www.g2.com/products/insidesales/reviews) — 4.5/5 stars (618 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1234 reviews)

---
## Top Discussions

### Mailshake

- Title: [How much does Mailshake cost?](https://www.g2.com/discussions/how-much-does-mailshake-cost) — 3 comments
  > **Top comment:** "You'll have to visit their website milkshake.com for their current pricing"
- Title: [What is Lemlist?](https://www.g2.com/discussions/what-is-lemlist) — 2 comments *(includes official response)*
  > **Top comment:** "While Mailshake and Lemlist have some similar functionality, we can only speak for our successful customers here at Mailshake who love our simple-to-use..."
- Title: [How do you use Mailshake?](https://www.g2.com/discussions/how-do-you-use-mailshake) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Mailshake is designed to be easy to use and setup. We've actually outlined everything you need to get setup and start sending your first campaign. Check out..."
- Title: [What is Mailshake used for?](https://www.g2.com/discussions/what-is-mailshake-used-for) — 1 comment
  > **Top comment:** "Cold outreach "
- Title: [What does Mailshake do?](https://www.g2.com/discussions/what-does-mailshake-do) — 1 comment
  > **Top comment:** "Allows you to send to many people in a list from your gmail."

### Outreach

- Title: [Can someone recommend an auto dialer that works well with outreach?](https://www.g2.com/discussions/can-someone-recommend-an-auto-dialer-that-works-well-with-outreach) — 2 comments, 1 upvote
  > **Top comment:** "ring central"
- Title: [Can I use this for Sales Development?](https://www.g2.com/discussions/can-i-use-this-for-sales-development) — 2 comments, 1 upvote
  > **Top comment:** "Definitely...tons of features for SD...email tracking, templates, sequences, etc"
- Title: [What are the other best ways  Outreach can be used in?](https://www.g2.com/discussions/50353-what-are-the-other-best-ways-outreach-can-be-used-in) — 2 comments, 2 upvotes
  > **Top comment:** "We also used it for hiring workflow."
- Title: [What is the best way to log follow ups?](https://www.g2.com/discussions/what-is-the-best-way-to-log-follow-ups) — 2 comments, 1 upvote
  > **Top comment:** "When I engage a customer, either email or call, I put them into a follow up sequence, typically that has 3 steps, call > email > call to make sure we keep..."
- Title: [Has anyone made the a migration from gmail to Outlook? If so, how did your use of Outreach change?](https://www.g2.com/discussions/13740-has-anyone-made-the-a-migration-from-gmail-to-outlook-if-so-how-did-your-use-of-outreach-change) — 2 comments, 2 upvotes
  > **Top comment:** "Outreach has built-in integration with outlook, there for the usage of Outreach increased on our end. It now facilitates the way we manage playbooks and our..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/mailshake-vs-outreach)