--- title: Mailshake Reviews meta_title: 'Mailshake Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 376 reviews by the users' company size, role or industry to find out how Mailshake works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 376 scale: '5' date_modified: '2026-07-23' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- # Mailshake Reviews **Vendor:** MailShake **Category:** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement) **Average Rating:** 4.7/5.0 **Total Reviews:** 376 ## About Mailshake Mailshake is a sales engagement platform for modern sales teams. Send personalized cold emails at scale and set tasks to engage with prospects via phone and social media, all in one sequence, on one dashboard. With native integrations to Salesforce, Pipedrive, Hubspot and 3rd party integrations to thousands of apps, Mailshake will fit perfectly within your sales tech stack. ## Mailshake Pros & Cons **What users like:** - Users praise Mailshake for its **ease of use** , enjoying the intuitive interface and fast performance compared to other tools. (35 reviews) - Users enjoy the **time-saving automation** of Mailshake, simplifying outreach and eliminating hours of manual work. (26 reviews) - Users appreciate the **reliable automation** of Mailshake, allowing efficient outreach and streamlined campaign management. (23 reviews) - Users appreciate the **easy setup** of Mailshake, allowing quick initiation of outreach campaigns without complexity. (22 reviews) - Users commend Mailshake's **excellent customer support** , highlighting fast responses and effective onboarding assistance. (21 reviews) - Simple (17 reviews) - Features (15 reviews) - Intuitive (14 reviews) - User Interface (14 reviews) - Email Tracking (9 reviews) **What users dislike:** - Users feel Mailshake lacks **essential features** and updates, leading to a less user-friendly experience compared to competitors. (8 reviews) - Users find the **integration issues** with CRM systems like Hubspot and Zoho limit Mailshake's effectiveness and clarity. (5 reviews) - Users face a **slight learning curve** at first, but find Mailshake's platform very beneficial overall. (5 reviews) - Users express frustration over **limited integrations** , wishing for more compatibility with tools and services. (5 reviews) - Users find the **interface unintuitive** , which can lead to challenges, though support helps resolve issues quickly. (5 reviews) - Users express concern about the **high price** and limitations of Mailshake, affecting their overall satisfaction and usability. (4 reviews) - Users are frustrated by **confusing date arrangements** in Lead Management, impacting clarity and usability of their interactions. (4 reviews) - Inefficient Search Functionality (3 reviews) - Users express frustration over the **limited customization** options in Mailshake, hindering their ability to tailor campaigns effectively. (3 reviews) - Not User-Friendly (3 reviews) ## Mailshake Reviews ### 1. The best email outreach tool in the world **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2025 **What do you like best about Mailshake?** easy operation - great user interface - very user-friendly - great open rate from the start - very clearly designed. Many great features. A must-have and the best email outreach tool in the world. **What do you dislike about Mailshake?** nothing - everything works wonderfully and the support is great too **What problems is Mailshake solving and how is that benefiting you?** The problem is reaching many new customers automatically every day. With Mailshake, this is possible without any issues. ### 2. Mailshake Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Susan S. | District Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2025 **What do you like best about Mailshake?** The customer service is very helpful. They get back to you right away. I highly recommend the weekly webinar educational meetings they have as it's important to learn this up front. We have had some challenges getting our domain set up so we don't get flagged as spam and the customer service team has helped greatly. We are now ready to dive in and begin. I've sent out my first campaign and can see the stats. From there, I now know how to proceed. My emails are being opened which is a good sign. The AI tools are extremely helpful in making sure your emails are well written and meet deliverability standards and so the recipient opens. **What do you dislike about Mailshake?** There's not much so far that I don't like. I have been unable to jump into the meat and potatoes of it all until this week. I'm looking forward to learning more about it so I can utilize it's full potential. **What problems is Mailshake solving and how is that benefiting you?** Warming up cold email leads/purchased leads so we can gain them as clients. ### 3. Streamline Cold Emailing **Rating:** 5.0/5.0 stars **Reviewed by:** Andrey V. | Digital Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 02, 2025 **What do you like best about Mailshake?** I love the campaign creations and being able to create split tests very easily. It also help not having a limit on warming up email accounts to have as backups. **What do you dislike about Mailshake?** When upgrading between plans I had a couple features disappear, but support helped me. **What problems is Mailshake solving and how is that benefiting you?** Cold email outreach ### 4. Excellent system and great support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2024 **What do you like best about Mailshake?** It automates emails sends and has a very easy to use interface. Customer support is excellent. We are in different timezones but responses are clear and prompt. Staff are very friendly. I use Mailshake everyday. **What do you dislike about Mailshake?** Sometimes emails don't register within Mailshake but we are working through what this could be. There has been very few instances of this. **What problems is Mailshake solving and how is that benefiting you?** We are an agency with multiple clients - mailshake significantly helps us automate our outreach. This has saved a significant amount of time and freed up the team to focus on other aspects. ### 5. Excellent software for your mail needs **Rating:** 5.0/5.0 stars **Reviewed by:** Lasada P. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2025 **What do you like best about Mailshake?** Accuracy, lands properly, ease of use, customer service is phenomenal, tracking and analytics. **What do you dislike about Mailshake?** Only some small limitations, but nothing serious. **What problems is Mailshake solving and how is that benefiting you?** The ability to mass send my mail needs. Benefits are time saving and security. ### 6. Excellent Service with Outstanding Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2025 **What do you like best about Mailshake?** I've been using Mailshake for my outreach campaigns and have been consistently impressed with the platform. The interface strikes the perfect balance - it's refreshingly simple to navigate and set up campaigns, yet robust enough to handle all my email outreach needs. What really sets Mailshake apart is their customer support. When I had questions about my account setup, their team was incredibly responsive and helpful. The timely support made all the difference in getting my campaigns running smoothly without any delays. The platform itself is intuitive - I was able to get up and running quickly without a steep learning curve, but I haven't felt limited by the features available. It handles everything I need for effective email outreach while keeping the complexity manageable. Overall, Mailshake delivers exactly what it promises: a reliable, user-friendly email outreach solution backed by a support team that actually cares about helping their customers succeed. Highly recommended for anyone looking for a dependable email marketing platform. Feel free to adjust any details to better match your specific experience! **What do you dislike about Mailshake?** Nothing just yet. I'm sure the will be challenges but so far the team has been great for my needs. **What problems is Mailshake solving and how is that benefiting you?** Instead of manually sending individual emails, Mailshake automates your engagement campaigns so you can reach many prospects efficiently while maintaining a personal touch. You mentioned the platform is "simple but robust" - they're eliminating the complexity that often comes with email marketing tools. You can focus on crafting your message and strategy rather than wrestling with complicated software. Mailshake handles the technical aspects of email delivery, helping ensure your engagement emails actually reach inboxes rather than spam folders - a critical problem for outreach success. The "timely customer support" you experienced solves the problem of being stuck when issues arise. Quick resolution means your engagement campaigns keep running without costly delays. The platform likely provides analytics on open rates, responses, and engagement metrics, solving the problem of not knowing what's working in your outreach efforts. Templates and automation help ensure your engagement messaging stays consistent and professional across all touchpoints, rather than having quality vary from email to email. Essentially, they're turning what could be a time-consuming, technically complex process into a streamlined system that lets you focus on building relationships rather than managing logistics. ### 7. Good Tool for email outreach **Rating:** 3.0/5.0 stars **Reviewed by:** Giorgia M. | Sales and Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2025 **What do you like best about Mailshake?** it is easy to understand and well done for easy tasks **What do you dislike about Mailshake?** is a bit basic, needs to improve some parts of the enrollement process **What problems is Mailshake solving and how is that benefiting you?** email outreach automation ### 8. Overall satisfied **Rating:** 4.0/5.0 stars **Reviewed by:** Lizzy H. | Affiliate Marketer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 23, 2024 **What do you like best about Mailshake?** The best feature in Mailshake is the ability to scrub emails before a campaign to reduce your bounce rate and improve deliverability and sender score. It's also nice that you have the option of whether or not to include contacts that are enrolled in a different sequence rather than using a tool like HubSpot that will automatically exclude those contacts. Another positive feature is the ability to round-robin your emails in a campaign and their support team is quick to respond to any questions or issues. **What do you dislike about Mailshake?** While we use Mailshake frequently for email scrubbing, MailShake is less user friendly than similar campaign launching tools like HubSpot (although it is much more affordable). The campaign review process for each lead is time-consuming although we were told there's a way to bypass this step (and campaigns were also launched without bringing us to this step). I also wish they had a website URL checker that would detect bad/down/faulty websites and that they integrated with more tools like Notion. **What problems is Mailshake solving and how is that benefiting you?** The best feature in Mailshake is the ability to scrub emails before a campaign to reduce your bounce rate and improve deliverability and sender score. It's also nice that you have the option of whether or not to include contacts that are enrolled in a different sequence rather than using a tool like HubSpot that will automatically exclude those contacts. ### 9. Best cold email platform out there **Rating:** 5.0/5.0 stars **Reviewed by:** Richard J. | Marketer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2025 **What do you like best about Mailshake?** I like how easy is it to setup campaigns and followups **What do you dislike about Mailshake?** Could use more ai based help and guidance e.g ai help with writing emails and templates etc **What problems is Mailshake solving and how is that benefiting you?** cold email outraech ### 10. Simple and effective for cold email outreach **Rating:** 5.0/5.0 stars **Reviewed by:** Dane B. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2025 **What do you like best about Mailshake?** I like that Mailshake keeps things simple. It has all the core functionality needed for cold outreach without unnecessary extras that complicate the process. It’s easy to set up, the automation works well, and it integrates smoothly with email warmup tools. I’ve used other platforms like Lemwarm, and while Mailshake isn’t as feature-heavy as something like Apollo, it focuses on what matters—sending emails efficiently. **What do you dislike about Mailshake?** It doesn’t have some of the deeper analytics or lead sourcing features that platforms like Apollo offer, so if you need advanced prospecting tools, you might need to pair it with something else. That said, for pure outreach, it works really well. **What problems is Mailshake solving and how is that benefiting you?** Mailshake helps automate and manage my cold email campaigns without overcomplicating things. It keeps me focused on sending and tracking emails efficiently. The ability to schedule follow-ups and track engagement in one place saves time and makes outreach more effective. ### 11. Intuitive and Highly Customizable—Perfect for My Needs **Rating:** 5.0/5.0 stars **Reviewed by:** Alaoui M. | Marketing Consultant — Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2025 **What do you like best about Mailshake?** It's very intuitive to use. Lots of options to personalize and send however you like. **What do you dislike about Mailshake?** For my current needs that are about sending different campaigns for different purpose, nothing. **What problems is Mailshake solving and how is that benefiting you?** Multiple Senders, unlimited campaigns. ### 12. Mailshake - Great UI, Smooth Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Sam S. | Email Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2025 **What do you like best about Mailshake?** I genuinely like using Mailshake because of its simple to use interface and strong functionality. It's easy to upload thousands of contacts for emailing, then create a sequence and go live quickly. I've used Mailshake at 2 jobs/companies now and have always recommended it as an outbound email marketing system. **What do you dislike about Mailshake?** Nothing comes to mind in terms of cons - **What problems is Mailshake solving and how is that benefiting you?** Mailshake helps us book multiple calls and demos every month, adding to our bottom line revenue. ### 13. 8 Figure Pipeline **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2025 **What do you like best about Mailshake?** Mailshake is to outreach, what Helloing is to - e-signature. Mailshake is the key solution, to some of the fastest growing ad agencies, which is why it's a must within your tech-stack. Mailshake was easy to use, which is why implemented as a software across all business teams. We rarely required the need of their customer support team, which shows how nimble the product and software was however when we did require customer support they responded within a couple hours with the issue at hand resolved. We used Mailshake for cold and warm outreaches 20 times daily, as the software was so powerful. The features allowed us to amplify the effectiveness of our sales, marketing and talent teams. The software easily integrated into our CRM, which made it a pleasure to work with. **What do you dislike about Mailshake?** In my opinion, the new layout "2.0" Mailshake isn't as nimble as the last design. **What problems is Mailshake solving and how is that benefiting you?** Easily interacting with warm and cold leads. Easily keeping stakeholders internal and external stakeholders engaged. ### 14. Highly Recommended for Wealth Management Advisors and Finance Professionals **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2025 **What do you like best about Mailshake?** We rely heavily on targeted, efficient outreach to connect with successful business owners and operators. Mailshake has become a core part of our outbound strategy. What sets it apart is how intuitive it is — we were up and running with sequences, inbox rotation, and follow-up logic in less than an hour. Deliverability has been excellent, and our team appreciates the lead catcher dashboard for keeping conversations organized. It’s the right balance of automation and control. Highly recommend it to anyone in investment, business development, or advisory looking to manage real deal flow. **What do you dislike about Mailshake?** There isn't one thing we dislike about mailshake. **What problems is Mailshake solving and how is that benefiting you?** Organizing deal flow and business development. ### 15. Mailshake has been the best software we are using successfully in 2024 for cold emails campaigns. **Rating:** 5.0/5.0 stars **Reviewed by:** Angelo D. | Founder and Principal, Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2024 **What do you like best about Mailshake?** Val-U Solutions® has been thrilled with the results we've achieved using Mailshake to coordinate our monthly cold email campaigns. The software is not only user-friendly but also incredibly powerful, allowing us to execute highly personalized outreach efforts with ease. What truly sets Mailshake apart is their extraordinary support staff. They are always responsive, knowledgeable, and willing to go above and beyond to ensure we succeed. Their insights and guidance have been instrumental in refining our campaigns and maximizing our ROI. We highly recommend Mailshake to anyone looking to streamline their email marketing efforts and elevate their outreach strategy. Thank you, Mailshake, for being a trusted partner in helping us grow! **What do you dislike about Mailshake?** There is nothing we disclike......we only LIKE working with Mailshake **What problems is Mailshake solving and how is that benefiting you?** Helping with the clean up of proper email verbiage and executiion of campaigns to conform with DNS Records protocals. ### 16. good experience **Rating:** 4.0/5.0 stars **Reviewed by:** Juan carlos A. | Director of Innovation, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2025 **What do you like best about Mailshake?** I like that it makes sure that emails are sent to accounts that are not risky,the list cleaning feature is good. **What do you dislike about Mailshake?** I dont like the limit of 20 mails per day, to not risk a spam report. It is very important not to be flagged, but 20 mails daily, is very far from enough. **What problems is Mailshake solving and how is that benefiting you?** it is difficult to get new clients through cold emails. ### 17. Good Tool So Far **Rating:** 5.0/5.0 stars **Reviewed by:** Viktoria D. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2025 **What do you like best about Mailshake?** It’s easy to use and works verI like how simple and effective Mailshake is. It makes email outreach easier, and everything I’ve tried so far works really well. It’s a great tool for streamlining communication.y well. **What do you dislike about Mailshake?** So far, I haven’t found anything I dislike about Mailshake. It’s been smooth to use, and everything I need works well. I’m still exploring, so I’ll see if anything comes up later. **What problems is Mailshake solving and how is that benefiting you?** Mailshake helps me save time by automating email outreach and follow-ups, which would otherwise be very time-consuming. It ensures that I can reach more leads efficiently and stay organized, ultimately improving my productivity and increasing my chances of getting responses. ### 18. Nice team, but product hasn't worked for me as sold. **Rating:** 1.5/5.0 stars **Reviewed by:** Tyler S. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2025 **What do you like best about Mailshake?** Great customer support and onboarding. The team is really kind. **What do you dislike about Mailshake?** At the end of the day, although the team is great, the product is what I purchased and it hasn't worked in the week since I bought. The onboarding was educational based, not action driven, so once I tried to activate myself, it didn't work as sold. I asked to have my subscription paused, but they just suggested I cancel and come back once it's fixed. If a user can't use the tool and they paid it should be refunded if I cancel, which I didn't ask to do. **What problems is Mailshake solving and how is that benefiting you?** It was purchased to send emails. ### 19. time vs money **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2025 **What do you like best about Mailshake?** it saves me time from constantly needing to track,email,follow up prospects easy to use **What do you dislike about Mailshake?** design and features could use some updating main dislike is the price **What problems is Mailshake solving and how is that benefiting you?** it's saving you time as a person and headache of tracking and emailing each person ### 20. Good integration **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2025 **What do you like best about Mailshake?** We've got two way connections to SalesForce, importing leads by Campaign, which are segments. List cleaning and warming is built into the platform. Easy to build sequences. We've been through A LOT of email outreach platforms. This is the best we've found for deliverability and ROI. The dashboard and data presentation are ideal, giving me a quick view of results. **What do you dislike about Mailshake?** The UX is not as intuitive as I'd like. Thankfully, when we've run into a couple minor barriers their customer support team has solved our problems quickly - within 1-2 hours. **What problems is Mailshake solving and how is that benefiting you?** Scaled, automated outreach customers identified as in-market. ### 21. Best Email Outreach Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Anup M. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2025 **What do you like best about Mailshake?** Easy to use and best for cold emial outreach and Emial warmup feature is amaizng. **What do you dislike about Mailshake?** The UI of the platform can be improved for better user experience **What problems is Mailshake solving and how is that benefiting you?** It's helping me send cold emial to my prospects and eventually get me more leads ### 22. Love Mailshake for Cleaning & Sending **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2025 **What do you like best about Mailshake?** Mailshake is a great all-in-one to get started with cold emailing. I like that you can scrape leads to experiment with, even though they aren't that great. The tools are kind of intuitive to me now, but customer service is ESSENTIAL. I'm glad they've improved that aspect. I'm now an affiliate and continue using Mailshake today. The reports and data are great! **What do you dislike about Mailshake?** I've been using Mailshake a few years now and customer service used to be slow and not great. I had whole accounts shut down and errors made that I feel Mailshake could have prevented. They have improved all of that when I returned reluctantly! I now love the tool. **What problems is Mailshake solving and how is that benefiting you?** Mailshake provides cleaning credits which allow you to ensure the emails you're sending to are good. Mailshake is kind of like insurance, that my sales campaigns are always running, even when I'm not hustling manually. ### 23. Best tool for cold email **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2025 **What do you like best about Mailshake?** It very easy to setup and has all the features that an outreach team would require- the campaign tracking is top notch and scheduling features are quite flexible. **What do you dislike about Mailshake?** Waiting for AI integrations which their team said they are working on. **What problems is Mailshake solving and how is that benefiting you?** - Helps us with email outreach - Plan and setup email campaigns - Email warmup - List cleaning ### 24. Great Product & Great Customer Service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Mid-Market (51-1000 emp.) **Reviewed Date:** September 08, 2025 **What do you like best about Mailshake?** Great platform, very intuitive, great online support, and even better customer experience. **What do you dislike about Mailshake?** Nothing I can think of, it's a really great platform. **What problems is Mailshake solving and how is that benefiting you?** outreaching prospects in an automated, sequential email fashion. ### 25. The best tool for outbound reach out. **Rating:** 5.0/5.0 stars **Reviewed by:** Nicola P. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2025 **What do you like best about Mailshake?** It delivers the mail as you want. It is simple to use and it works well. **What do you dislike about Mailshake?** Nothing so far! I want to try the LinkedIn features. **What problems is Mailshake solving and how is that benefiting you?** Sending bulk emails to potential clients. ### 26. A Non-Techy That Loves Mailshake! **Rating:** 5.0/5.0 stars **Reviewed by:** David J. F. | Youth Motivational Speaker, Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2021 **What do you like best about Mailshake?** I love the simplicity of the system, especially the templates. Of all the companies I work with Mailshake answers my inquiries the fastest and for this I am grateful. **What do you dislike about Mailshake?** Nothing...all items work for my business needs. **Recommendations to others considering Mailshake:** I would absolutely recommend Mailshake, especially for small businesses. **What problems is Mailshake solving and how is that benefiting you?** Mailshake saves me a tremendous amount of time and frees me up to do creative things. ### 27. Powerful tool to automate sales engagement **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2025 **What do you like best about Mailshake?** We use Mailshake to facilitate campaigns to different sectors, and automate our sales engagement process. We found the platform quick and easy to implement within our existing workflows, along with dedicated support from the Customer Service team guiding us on best practice. The tool has now become an integral part of our sales strategy, with our BDM using it nearly every day to create and manage campaigns. **What do you dislike about Mailshake?** Some of the reporting can be slightly obtuse. More native CRM integrations would be useful also - whilst many (such as Zoho) can theoretically be integrated with Mailshake, the cost requirements of using Zapier for these make it not viable. **What problems is Mailshake solving and how is that benefiting you?** Automating our outbound cold emails. ### 28. Effortless Email Outreach with Mailshake **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2025 **What do you like best about Mailshake?** The platform is extremely easy to use and intuitive, allowing for seamless campaign setup and management without any complications. **What do you dislike about Mailshake?** The date arrangement is quite confusing, it's unclear whether it's the original message or the response. It shows "lead created" above the date, but it's not obvious what that refers to. **What problems is Mailshake solving and how is that benefiting you?** Mailshake is allowing us to run email campaigns ### 29. One of the best and most reliable tools for email outreach **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2024 **What do you like best about Mailshake?** I find Mailshake simple and clear. All steps are perfectly coordinated to create and publish an email outreach campaign as efficiently and quickly as possible. The leads are displayed sorted, and you have the option to reply directly. Customer service can be reached by email, and you usually receive a quick response. We have been using Mailshake for several months and do not want to miss it anymore. **What do you dislike about Mailshake?** If it is set in my campaign that a contact becomes a lead when I receive feedback, it can happen that Mailshake does not recognize this lead and, as a result, this lead receives another email if one does not actively monitor and compare all leads in Mailshake with the mailbox. This is an additional effort for me, where I wish it would work better. **What problems is Mailshake solving and how is that benefiting you?** I use it for email outreach to acquire more customers. It saves me a lot of time because I can have everything sent out automatically in multiple sequences. ### 30. Great mass mailing solution **Rating:** 5.0/5.0 stars **Reviewed by:** Florent M. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2025 **What do you like best about Mailshake?** It's an intuitive interface and the possibility to warm up emails **What do you dislike about Mailshake?** The pricing can get quickly expensive when using several emails. **What problems is Mailshake solving and how is that benefiting you?** Automate mailing ### 31. I needed to find a new way to send email, all of my former methods were no longer working. **Rating:** 5.0/5.0 stars **Reviewed by:** Jesse U. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2024 **What do you like best about Mailshake?** Mailshake is easy to use, easy to integrate and get going, and its effective, it works! They offer a bunch of tools that help with efficiency. They have professional training and responsive support. I've been using mailshake Monday through Friday, and I think im noticing more traffic to my site as well as qualitied responses coming in. **What do you dislike about Mailshake?** I honestly have nothing negative to say about Mailshake or their team, its just a good product run by good people. **What problems is Mailshake solving and how is that benefiting you?** I have used every kind of mail service on this planet. The challenge is that those don't help "warm up" the powers that be to your domain sending emails. So, you can get taken down if youre not safe. Mailshake's unique technology enables me to get the volume of emails I need to send out daily done with much lower risk of being punished by search engine's algorithm, taken offline. This has happend to me before and it was stressful, Mailshake alleviates this threat. ### 32. Mailshake for deliverability **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2024 **What do you like best about Mailshake?** I have used Mailshake for mass email outreach, primarily using the deliverability features to improve spam rates, which has worked very well. Having the analytics available to check whether your emails are hitting spam or not is useful, while also having the tools to improve your spam rate and warm up new email domains. It is easy to use, and is great to check and use daily to check campaign performance. Customer support was great as well, with quick and helpful replies. **What do you dislike about Mailshake?** The platform itself is slightly clunky and slow, especially when integrating with other CRMs like Hubspot. Mailshake's analytics can be quite hard to read and understand especially when trying to delve further into specific rates. The platform has a lack of customisability, especially when trying to track and compare data between campaigns. **What problems is Mailshake solving and how is that benefiting you?** Mailshake solves deliverability issues, from warming up domains to generating spintax to dodge spam filters in emails. This benefits me due to the number of campaigns I send out. ### 33. Very satisfying experience **Rating:** 4.5/5.0 stars **Reviewed by:** Miguel C. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2025 **What do you like best about Mailshake?** The ease of use and clarity. Also, they present exactly the options needed at the step needed, like different options to curate recipients when creating a campaing so it protects deliverability and th sender score. **What do you dislike about Mailshake?** I can't say anything negative, my overall experience have been very good. **What problems is Mailshake solving and how is that benefiting you?** Having and keeping good deliverability and keep up with my outreach process in a clear and organized manner. ### 34. Greate experience with Mailshake **Rating:** 5.0/5.0 stars **Reviewed by:** Saeidreza M. | Founder & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2025 **What do you like best about Mailshake?** Great tool to scale cold outreach efforts. Amazing team that helped always throughout any issues with the account **What do you dislike about Mailshake?** The software settings section could have better UX **What problems is Mailshake solving and how is that benefiting you?** Automated email campaigns ### 35. My secret weapon **Rating:** 5.0/5.0 stars **Reviewed by:** Caroline R. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2025 **What do you like best about Mailshake?** I've been using Mailshake for 2 years now and it's been a game-changer for my business. Sending out emails manually takes up way to much time, and keeping up with notes about clients, follow-up's and much more is more than a full time job. Using Mailshake I set it and forget it. It has automated my entire email outreach and I'm very happy with it. Highly recommend! **What do you dislike about Mailshake?** There's nothing I dislike. It's very easy to understand and the support function always works. **What problems is Mailshake solving and how is that benefiting you?** It's solving all my outreach needs. I wouldn't be able to keep up with my cold outreach otherwise. ### 36. Love love love mailshake -- super easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Neema F. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2025 **What do you like best about Mailshake?** ive been using it for over 3 years and I find it to be the easiest software to run campaigns and track them **What do you dislike about Mailshake?** I wish there was a little more customization. Also I think I need better tutorials on how to setup new campaigns based on prior opens. Finding a way to drag and drop leads would be huge. **What problems is Mailshake solving and how is that benefiting you?** reaching out to prior clients and people we have interacted with in the past. ### 37. Sequence Saver **Rating:** 5.0/5.0 stars **Reviewed by:** Erika C. | Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2025 **What do you like best about Mailshake?** I like that Mailshake makes making sequences a breeze. Its an easy integration and I like the recommendations. **What do you dislike about Mailshake?** Sometimes it felt that the drip sequencing was too slow. But my collegue reached out to the amazing CS at Mailshake and helped remedy the matter. **What problems is Mailshake solving and how is that benefiting you?** Its allowing me to free up my time and not have to do redundant tasks. ### 38. Deliverability is Key **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2025 **What do you like best about Mailshake?** I like the simplicity of the platform and ease of integration. **What do you dislike about Mailshake?** Having to use separate service for HTML formatted emails **What problems is Mailshake solving and how is that benefiting you?** More warm leads to CRM ### 39. Easy and effective software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2025 **What do you like best about Mailshake?** It is simple to navigate, and it makes mass email campaigns a breeze. **What do you dislike about Mailshake?** I haven't had enough expeirence with it yet to say what I dislike about it. It seems very easy and straightforward. I have recommended it to two other friends and they love using it for their small business. **What problems is Mailshake solving and how is that benefiting you?** It simplifies my outreach campaigns to cold prospects and keeps me in the look about the activity of my email campaign. I also love how it provides you with suggestions and feedback on words to exclude such as free. ### 40. Mailshake - So Practical, Tried Others, this is the King + Great Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2025 **What do you like best about Mailshake?** The easy to follow set up, as a layperson, be up and running in an hour or two. They are experts on how to mess with ultra complex settings with GoDaddy and Google to get your emails delivered not to spam, critical. There customer service is tops, with Andrea Ortiz leading the way! **What do you dislike about Mailshake?** They should offer a LinkedIn crawling bot to coordinate with my email campaign **What problems is Mailshake solving and how is that benefiting you?** How to efficiently follow up from a trade show ### 41. Simple to use and works as intended **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2025 **What do you like best about Mailshake?** We are new to email campaigns and MailShake made it easy to setup and use and understand how to get our first campaign started. **What do you dislike about Mailshake?** We are new to using the platform and right now I don't have any big dislikes **What problems is Mailshake solving and how is that benefiting you?** We need to get out solution in front of more people and having an automated way of sending and providing follow ups is key to getting more sales. ### 42. They keep getting better and better **Rating:** 5.0/5.0 stars **Reviewed by:** Anan W. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2025 **What do you like best about Mailshake?** My favourite features are the list cleaning, and how they help you write your copy by filtering spam words **What do you dislike about Mailshake?** The UI can still sometimes be challenging and not that intuitive **What problems is Mailshake solving and how is that benefiting you?** Getting engaged leads ### 43. Simple **Rating:** 3.5/5.0 stars **Reviewed by:** Robert . | Magician, Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2025 **What do you like best about Mailshake?** The best thing about this is the time it saves me and shows me the statistics **What do you dislike about Mailshake?** I unfortunately wish I would add more details to the contact information **What problems is Mailshake solving and how is that benefiting you?** It's solving my need to not have to manually email everyone and keep track who follows up ### 44. Very well-developed email system **Rating:** 5.0/5.0 stars **Reviewed by:** Weijie L. | Real Estate Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2025 **What do you like best about Mailshake?** I like the best about organized email lists and very worry about which receivers will go first or last. **What do you dislike about Mailshake?** I do not really have anything dislike about Mailshake, everything works well so far at the beginning. **What problems is Mailshake solving and how is that benefiting you?** It warms up my email accounts. It also helps my deliveribility rate. ### 45. I absolutely love Mailshake. **Rating:** 5.0/5.0 stars **Reviewed by:** Mary B. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2025 **What do you like best about Mailshake?** I love its flexibility and user-friendliness. It's very easy to use, provides all the reporting you need and is very intuitive. I've been using it every day for years now. **What do you dislike about Mailshake?** Haven't really noticed much. I really enjoy the functionality. **What problems is Mailshake solving and how is that benefiting you?** Mailshake is solving the problem of email outreach with utmost personalization, email warm up and smart sending. ### 46. Super easy process from setup to execution process **Rating:** 5.0/5.0 stars **Reviewed by:** Suren S. | Business Development Manager - IT & Cybersecurity Services, Mid-Market (51-1000 emp.) **Reviewed Date:** December 04, 2024 **What do you like best about Mailshake?** Mailshake is user friendly and easy to use. The setup process for a campaign (right after signing up) was quick and painless. Campaign was live within a few hours of signing up. Tracking metrics is easy. Mailshake has truly simplified the process of email marketing. **What do you dislike about Mailshake?** Nothing comes to mind. It's met our needs. **What problems is Mailshake solving and how is that benefiting you?** We are all inundated with emails. The ability to scale and send mass emails is good and bad because there is so much "noise" and it's gotten more difficult to break through that noise. Having an efficient and easy-to-use platform like Mailshake gives us the ability to create quality campaigns at scale and measure results therefore increasing our engagement and conversions with leads. ### 47. A perfect tool for mailing at scale with excellent user experience! **Rating:** 5.0/5.0 stars **Reviewed by:** David R. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2023 **What do you like best about Mailshake?** Mailshake offers a super straightforward and simple user interface that takes minutes to learn. Its practical dashboard and analytics system allow my team to create a new campaign in no time and track results with in-depth insights. **What do you dislike about Mailshake?** We haven't noticed any drawbacks after launching thousands of campaigns. **What problems is Mailshake solving and how is that benefiting you?** We use Mailshake to run mass email campaigns to promote our services and offers daily. We've started with manual mailing, and now Mailshake saves us hours by automating the process from A to Z. ### 48. Human and powerful mailing tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2025 **What do you like best about Mailshake?** In the sea of extremely pricy tools, Mailshake offers great value for early-stage companies by unbundling features into separate plans. **What do you dislike about Mailshake?** The app is a little complicated. Most things are clear but with so many features, one has to get used to finding things around. **What problems is Mailshake solving and how is that benefiting you?** We need a solid but affordable mailing tool to engage our leads. ### 49. Email workflows made simple **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Broadcast Media | Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2025 **What do you like best about Mailshake?** The fact it does exactly what I need it to do, send automated emails and follow up responses if there's no reply. **What do you dislike about Mailshake?** It could be a little more user friendly, things I need are often hard to find or understand. **What problems is Mailshake solving and how is that benefiting you?** Ensuring a follow up email workflow is stuck to. ### 50. Mailshake Rocks! **Rating:** 5.0/5.0 stars **Reviewed by:** Robert S. | CEO, Computer & Network Security, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2025 **What do you like best about Mailshake?** For a reasonable fee, the service does everything a small business needs for email marketing. **What do you dislike about Mailshake?** Any obstacles that I face I am able to get support so there's not much to dislike! **What problems is Mailshake solving and how is that benefiting you?** It works while I'm in bed! ## Mailshake Discussions - [How do you use Mailshake?](https://www.g2.com/discussions/how-do-you-use-mailshake) - 2 comments, 1 upvote - [When I set up a new email account for my VA, can both accounts be accessable for me as the admin?](https://www.g2.com/discussions/when-i-set-up-a-new-email-account-for-my-va-can-both-accounts-be-accessable-for-me-as-the-admin) - 1 comment, 1 upvote - [How come I can't copy and paste text from a Word Document and get the same format in mailshake?](https://www.g2.com/discussions/15674-how-come-i-can-t-copy-and-paste-text-from-a-word-document-and-get-the-same-format-in-mailshake) - 1 comment, 1 upvote - [What is Mailshake used for?](https://www.g2.com/discussions/what-is-mailshake-used-for) - 1 comment - [What does Mailshake do?](https://www.g2.com/discussions/what-does-mailshake-do) - 1 comment - [View Mailshake pricing details and edition comparison](https://www.g2.com/products/mailshake/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-26+19%3A27%3A31+-0500&secure%5Bsession_id%5D=880d6c71-dda8-4ba7-83fd-356d11b4abdf&secure%5Btoken%5D=f1a7c27e525fdacaad46f360d2beea90f96426a5bd05d17d1e3477e4d7bc7d72&format=llm_user) ## Mailshake Integrations - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - [Vidyard](https://www.g2.com/products/vidyard/reviews) ## Mailshake Features **Data Availability** - Contact Data Availability - Company Data Availability - Industry Research Availability - Technographic Data Availability **Integrated Workflows** - Task Management - Email Tracking/Automation - Calls and Voice - Other Outreach Options - CRM Integration - Calendar - Shared Records **Data Accuracy** - Contact Data Accuracy - Company Data Accuracy - Technographic Data Accuracy **Repeatability and Reportability** - Content Management - Workflow Management - Workflow Performance - Gamification **AI and Automation** - Lead Prioritization - Lead Scoring - Best Time of Day Scheduling - Buyer Intelligence - Machine Learning **Agentic AI - Sales Intelligence** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Platform** - Internationalization - User, Role, and Access Management - Performance and Reliability - Reporting/Dashboards - Mobile User Support - APIs **Generative AI** - AI Text Generation **Agentic AI - Sales Engagement** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Features** - Lead Builder - Integration to CRM/Marketing Automation - Data Cleaning/Enrichment - Data Segmentation/Filtering - Search - News/People Alerts - Connections - Reporting - Messaging ## Top Mailshake Alternatives - [Reply](https://www.g2.com/products/reply/reviews) - 4.6/5.0 (1,506 reviews) - [Apollo.io](https://www.g2.com/products/apollo-io/reviews) - 4.7/5.0 (9,361 reviews) - [Outreach](https://www.g2.com/products/outreach/reviews) - 4.3/5.0 (3,501 reviews)