# How come I can&#39;t copy and paste text from a Word Document and get the same format in mailshake?

When I copy and paste from word document, the indentation and spacing changes in Mailshake. It's kind of a pain.

##### Post Metadata
- Posted at: almost 7 years ago
- Author title: Motivational Keynote Speaker
- Net upvotes: 1


## Comments
### Comment 1

Hi Joe, check out our help doc about copying from Microsoft Word into Mailshake - docs.mailshake.com/article/115-im-pasting-content-from-a-program-like-microsoft-word - your best bet is to paste without formatting by pressing CTRL + SHIFT + V on PC, or CMD + SHIFT + V on Macs.

##### Comment Metadata
- Posted at: almost 7 years ago
- Author title: Marketing Strategist




## Related Product
[Mailshake](https://www.g2.com/products/mailshake/reviews)

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