LegitFit Reviews & Product Details

I’ve been using LegitFit for a few months, and it’s been such a great experience. The system is super straightforward and user friendly, but the support team really steals the show.

Always quick, detailed, and happy to help (even with my endless questions!).

They guided me through everything, from setup to Stripe integration (which they do for you), and made the whole process seamless.

Couldn’t recommend them more! Review collected by and hosted on G2.com.

Sometimes info from the initial sales stage doesn’t automatically carry over, so I had to follow up. The customer service team, however, is always fast, helpful, and makes sure everything gets sorted. Review collected by and hosted on G2.com.

From an owner perspective it is easy to use, scheduling, assigning packages , changing session details, basically everything is very easy to access when you need it and not hidden under a million menus'.

Milestone features are great and an easy way to celebrate client milestones without having to dig through reports. instant messaging service is great to check in with clients.

As with any booking platform we use it daily and having something that is simple to use and is not a headache saves time and headspace!

From a clients perspective, it is also very easy to use. Booking or canceling is seamless , buying memberships / packages is easy in app.

Excellent customer support should you need it. Very responsive team. Review collected by and hosted on G2.com.

All tech gets a bug now and again so, rarely after an update you might find a small bug but it is instantly fixed when you contact support.

Having been with other companies the speed of fixing an issue with legit fit is next to none. Review collected by and hosted on G2.com.

⭐️⭐️⭐️⭐️⭐️

I’ve been using LegitFit for a while now and it’s honestly made managing bookings so much easier. The app is really straightforward — I can book classes in just a couple of clicks and I always get instant confirmation. No more back-and-forth messages or worrying about double bookings.

I also like that it keeps everything in one place — payments, schedules, and reminders. Super handy if you’ve got a busy week and don’t want to miss a session.

Only small thing I’d love to see is even more customization in notifications, but that’s just me being picky. Overall, LegitFit is reliable, easy to use, and has definitely improved the way I manage my bookings. Highly recommend it to anyone running or joining fitness classes. Review collected by and hosted on G2.com.

LegitFit is easy to use and does the job for bookings, but the pricing could be clearer. It’s not the worst, but it can feel a little high depending on the size of your business. A bit more flexibility in plans would make it a much stronger option. Review collected by and hosted on G2.com.

What we like best about LegitFit is how easy and intuitive the software is to use — both for our team and for our members. It’s incredibly well-designed, and new features are added regularly, which makes it even more useful and efficient over time.

Another major highlight is their support team. They’re always available and respond within just a few hours — sometimes even quicker. That kind of fast, helpful service is rare and so appreciated. Whether it’s a small question or something more technical, they never leave you waiting.

Overall, the combination of a user-friendly platform, constant improvements, and top-notch support makes LegitFit an outstanding choice for both management and member experience. Review collected by and hosted on G2.com.

There’s very little we can say we dislike about LegitFit. The platform works smoothly, and any minor issues that come up are always handled quickly by their support team. If we had to mention anything, it would only be small tweaks or preferences — but nothing that affects the overall excellent experience. It’s clear they listen to feedback and are always improving. Review collected by and hosted on G2.com.

From the first moment I made contact with LegitFit, I was impressed with their customer service. The team were thorough, professional, personable, and they made me feel like they were always happy to help. I mainly worked with Lee Drayton whilst setting up the app, and I must say, his customer service skills are exceptional. He would get back to me quickly, his advice and instructions were clear and thorough, and he was really easy to work and get along with. Review collected by and hosted on G2.com.

My only regret is that I spent a year and a half doing business without LegitFit! Review collected by and hosted on G2.com.

It makes running my business so much easier. I can book clients in, create packages and keep my calendar organised.... all in one place. It saves me time, removes the hassle and my clients love how easy it is to use. Alex in particular has been fantastic..... patient, supportive and always willing to help. He’s a real asset to the team and made getting started with the system stress free. Review collected by and hosted on G2.com.

There’s nothing I’d really call a downside. My only suggestion would be for new users to give themselves a few weeks to get familiar with all the features but it’s very straight forward once you get going. Review collected by and hosted on G2.com.

What I like best about LegitFit is how easy it is to use. The interface is intuitive and straightforward. Customer support has been excellent, I’ve spoken with a few different reps, and each one has been really helpful. The onboarding process was smooth, which made getting started a great experience. We’ve also had feedback from our customers about how simple the platform is for them. Review collected by and hosted on G2.com.

I wish there were more options to customize the interface, like colours and branding features. Review collected by and hosted on G2.com.

Super easy to set up, affordable price and loads of features included on every tier. Staff are all wonderful, super flexible around you and your commitments and happy to answer any questions. The system has everything you could think of, super user friendly and also easy from a client perspective too with Apple Pay, vouchers, package options and push notifications! Review collected by and hosted on G2.com.

It would be good to have a slightly lower priced option that is payable monthly, but im willing to pay the higher price for such a brilliant service and fantastic support team! Review collected by and hosted on G2.com.

LegitFit has significantly improved gym management with its clean interface and intuitive navigation. It's easy to manage clients, and the flexible timetable feature makes scheduling and updating classes simple and stress-free. The overall user experience is efficient and streamlined, which helps save time in daily operations. Review collected by and hosted on G2.com.

There are a few bugs when generating financial reports, particularly when using filters—some important data is missing or not displayed clearly. Additionally, some advanced features are only accessible through the Premium plan, which wasn’t clearly communicated during the initial sales presentation. The platform has great potential, and I’ll continue to provide feedback to support its improvement. Enhanced financial reporting options would also be a great addition to better support admin and financial planning tasks. Review collected by and hosted on G2.com.

We’ve only been using LegitFit for two months, but it’s already hard to imagine running things without it. The onboarding process was smooth – the LegitFit team handled all the initial setup, including client scheduling and timetabling, which made the switch totally painless.

What’s made the biggest difference for us is how hands-off everything has become. Payments are fully automated, even trial-to-member conversions just happen without any effort on our side. Admin time has dropped massively – no more constant messages to the owner about cancellations or rescheduling.

I’ve used a few of the “big name” platforms before and always found them clunky or confusing, especially for older clients. LegitFit has been the opposite – it’s genuinely user-friendly across the board. Nobody has had any issues using the app, which says a lot.

It’s helped us double our client base while actually improving the experience for everyone – clients and staff included. Review collected by and hosted on G2.com.

That I didn’t have it sooner! Nothing to fault. Review collected by and hosted on G2.com.