---
title: KnowBe4 Security Awareness Training Reviews
meta_title: 'KnowBe4 Security Awareness Training Reviews 2026: Details, Pricing, &
  Features | G2'
meta_description: Filter 2388 reviews by the users' company size, role or industry
  to find out how KnowBe4 Security Awareness Training works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 2388
  scale: '5'
date_modified: '2026-08-14'
parent_category:
  name: Vulnerability Management
  url: https://www.g2.com/categories/vulnerability-management
---


# KnowBe4 Security Awareness Training Reviews
**Vendor:** KnowBe4, Inc.  
**Category:** [Security Awareness Training Software](https://www.g2.com/categories/security-awareness-training)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 2,388
## About KnowBe4 Security Awareness Training
KnowBe4 is the world&#39;s largest security awareness and compliance training library, empowering organizations to transform employees into a strong line of defense against cyber threats. Our comprehensive agentic AI platform creates an adaptive defense layer that mitigates risks associated with human error—a significant vulnerability in cybersecurity. The KnowBe4 platform combines AI-powered personalized learning experiences with automated phishing simulations that adapt to individual user behavior, addressing specific areas of vulnerability. Our industry-leading library features engaging security awareness and compliance content in 35 languages, plus modules for cloud email security, real-time coaching, and crowdsourced anti-phishing. Key Features: - AI-driven simulated phishing and personalized training that enhances user behavior against evolving threats - Enterprise-grade, AI-driven orchestration and automation, analytics, and reporting for efficient program management - Intuitive administration console enabling rapid deployment and immediate time-to-value - Risk Score enables precise risk identification and targeted remediation plans for effective risk management Through continuous intelligence and real-time coaching, KnowBe4 creates an active feedback loop that helps IT and security teams build a strong security culture while measurably reducing risk. Organizations of all sizes can efficiently manage their human and AI risk while delivering personalized training experiences that drive lasting behavior change and maintain compliance with industry regulations.



## KnowBe4 Security Awareness Training Pros & Cons
**What users like:**

- Users appreciate the **user-friendly interface** of KnowBe4, making security training management easy and straightforward. (123 reviews)
- Users value the **personalized training features** of KnowBe4, enhancing security awareness and engagement across the organization. (104 reviews)
- Users value the **flexible and comprehensive educational content** of KnowBe4, enhancing compliance and training efficiency. (56 reviews)
- Users highlight the **engaging content** of KnowBe4 Security Awareness Training, making learning interactive and relevant to real threats. (55 reviews)
- Users find the **easy setup** of KnowBe4 Security Awareness Training to be smooth and efficient, enhancing overall functionality. (54 reviews)
- Helpful (47 reviews)
- Users value the **flexibility in topic selection and training assignment** , enhancing engagement and effectiveness in security awareness. (46 reviews)
- Awareness Increase (43 reviews)
- Users appreciate the **responsive customer support** from KnowBe4, making it easy to resolve issues effectively. (43 reviews)
- Threat Detection (37 reviews)

**What users dislike:**

- Users struggle with **phishing simulation limitations** and receive inadequate support, resulting in delays and inefficiencies. (36 reviews)
- Users find the training content to be **repetitive over time** , leading to decreased engagement and effectiveness. (28 reviews)
- Users find the **limited customization** options challenging, affecting the effectiveness and smooth integration of training sessions. (27 reviews)
- Users find the **training content outdated** and lacking relevance, with inconsistent quality across videos and modules. (21 reviews)
- Users find a **steep learning curve** with KnowBe4, making navigation and feature mastery challenging for new users. (16 reviews)
- Poor Customer Support (15 reviews)
- Integration Issues (14 reviews)
- Expensive (13 reviews)
- Users find the **inadequate reporting** features challenging, causing confusion and hindering effective training management. (13 reviews)
- Group Management (12 reviews)

## KnowBe4 Security Awareness Training Reviews
  ### 1. Amazing training, great UI, & outstanding customer support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Philip H. | Senior Security Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 30, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

I like how easy it is to set up training groups, I like how clean and minimal the UI is so all the information you need to know is easy to see. It integrates with all of our current applications. The performance it has with our company is always smooth and never any outages.

**What do you dislike about KnowBe4 Security Awareness Training?**

I wish there was more department specific training for KnowBe4

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

It keeps our employees aware of security threats, especially phishing attempts. That awareness helps keep us safe from br eaches and ransomware events.

  ### 2. Video lessons that make learning easier by Knowbe4

**Rating:** 5.0/5.0 stars

**Reviewed by:** Israel O. | Technical support analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** August 03, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

Its really interesting, because its a video with audio and it´s interactive with users, which makes it easier to learn.

**What do you dislike about KnowBe4 Security Awareness Training?**

The voice of artificial intelligence sounds really bad

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

I am learning about phishing attacks via e-mail and cellphone

  ### 3. Real world scenarios delivered in a consumable fashion. Effective

**Rating:** 4.5/5.0 stars

**Reviewed by:** Brandon P. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 25, 2023

**What do you like best about KnowBe4 Security Awareness Training?**

Creativity makes it not boring to do security training. 

**What do you dislike about KnowBe4 Security Awareness Training?**

I always appreciate efficiency. Shorter sessions would be great. 

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

It serves as a reminder to look for Phishing emails, how to spot them and how to report them.

  ### 4. Practical, Real-World Cybersecurity Training That’s Easy to Follow

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 15, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

The upside is that it makes cybersecurity feel practical instead of overwhelming. The training uses real-world examples, short modules, and interactive content that make it easier to understand threats like phishing, password attacks, and social engineering. Since students rely so heavily on email, online platforms, and shared networks, learning how to recognize cyber risks feels directly relevant.

**What do you dislike about KnowBe4 Security Awareness Training?**

Some of the training modules can feel repetitive. While the information is important, certain lessons can come across as more of a compliance task than an engaging learning experience, especially if the content feels predictable.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

It helps solve the problem of limited cybersecurity awareness and the risk of making simple online mistakes. Since we use email, learning platforms, cloud storage, and public Wi-Fi regularly, these risks are very real. The training benefits me by helping me recognize common cyber threats. It also builds practical digital safety skills that are useful beyond school and in future workplaces.

  ### 5. Customizable, Easy-to-Deploy Security Training with Great Progress Tracking

**Rating:** 5.0/5.0 stars

**Reviewed by:** Elayne G. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 13, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

It is customizable and brandable; also there are different categories based on the employee's role in the company. It is easy to deploy to users and it keeps us (admins) informed as to the user's progress.

**What do you dislike about KnowBe4 Security Awareness Training?**

Can't think of any dislikes at present. Users don't really love security training but I think the quality of the videos and the quizzes help them understand the importance.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

In order to be compliant across many platforms, we must provide security training. KB4 makes this process simple, rather than adding another burden to the security team. It is scalable and easy to implement and is helping us prove our compliance when we are audited.

  ### 6. Platinum Package Disappoints: Too Little Content for the Price

**Rating:** 1.0/5.0 stars

**Reviewed by:** Randleigh P. | Commercial Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** February 02, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

Not much to like, its functionality is quite average when compared to other providers. We have been using knowbe4 for 3 years or more now.

**What do you dislike about KnowBe4 Security Awareness Training?**

The amount of content available on the Platinum package is quite disappointing. For the amount you pay you dont get the value in content available for our organization. It should be a pay per content model as I presume alot of the content is in the diamond package which is unaffordable and doesnt make business sense. It also forces us to use th PAB button which we are not keen on using and has little to no integration with microsoft. The phishing tests on knowbe4 kicks out alot of false positives so we use microsoft instead.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

Training

  ### 7. KnowBe4 truly helps users know before

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 20, 2023

**What do you like best about KnowBe4 Security Awareness Training?**

End user awareness training, and testing is extremely beneficial for a cybersecurity focused organization. The number one cause of incidents, is end user interaction leading to a cybersecurity event. KnowBe4 just does what it says it will do, it tests the users with both simulation and education material, as well as educates them on dangers.

**What do you dislike about KnowBe4 Security Awareness Training?**

What can I say? I still like the product. 

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

It is providing training with minimal interaction, which allows us to save company time, and also educate end users. With our scheduled trainings and modules from the massive store, it is easier than ever to train users on cyber security.

  ### 8. Excellent training tool for safety training in the company

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 14, 2024

**What do you like best about KnowBe4 Security Awareness Training?**

I appreciate the fact that KnowBe4 Security Awareness Training has very granular and targeted content, with videos and training sessions that are not excessively long, concluding with verification tests. Overall, it makes it a valid training tool. Additionally, I find that the administration interface, once familiarized with, is quite intuitive.

**What do you dislike about KnowBe4 Security Awareness Training?**

Some content might be more technical while instead they remain more high-level, but this is not necessarily wrong as it is clear that they are aimed at a varied audience and not just a technical one.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

I use KnowBe4 Security Awareness Training to schedule security training, helping to develop the right approach to risks related to system management and development.

**Official Response from Isa Munoz:**

> We’re happy to hear that our training is helping boost your security culture and meeting compliance requirements. Thanks for the great suggestion about diving deeper into some topics. We appreciate you being a KnowBe4 customer! 

  ### 9. KnoBe4 is the Best security Awareness Platform that Helps my company

**Rating:** 5.0/5.0 stars

**Reviewed by:** Abdrhman A. | Cloud Engineer, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 18, 2022

**What do you like best about KnowBe4 Security Awareness Training?**

The new Trainings and new Awareness strategy, also the new campaign 

**What do you dislike about KnowBe4 Security Awareness Training?**

They need to add more security training about the personal data that shouldn't be used on the company services.

**Recommendations to others considering KnowBe4 Security Awareness Training:**

every company must Use the KnowBe4 service to know your employee's Security Awareness and to solve and help them to be aware of security engineering and phishing emails

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

my Organization's Risk Score was above the 80% now it's around 20%, most employees were easy to get phished but with knowBe4 now they aware of the phishing emails

  ### 10. Best Security Training on the Market for the Masses

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 24, 2023

**What do you like best about KnowBe4 Security Awareness Training?**

To the best of KnowBe4's ability, they continue to update their training to be relevant to a changing environment.

**What do you dislike about KnowBe4 Security Awareness Training?**

Have the training be a little more engaging.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

Some computer/technology do not know the basics because of their lack of experience, training, or desire to stay up to date with the latest trends with security.  KnowBe4 does a great job of leveling the playing field.

  ### 11. Engaging Cybersecurity Training, Needs UI Overhaul

**Rating:** 5.0/5.0 stars

**Reviewed by:** dennis s. | IT Supervisor, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 29, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

I really appreciate KnowBe4 Security Awareness Training for its rich features and training content that range from media, documents, games, to interactive quizzes. These elements teach and test users in various perspectives and styles, fostering a deep understanding of cybersecurity. I also found the initial setup very easy since it's a SaaS.

**What do you dislike about KnowBe4 Security Awareness Training?**

The UI seems a bit low effort and scattered at times. It could be improved by enhancing styling, fluidity, and unity for their different tabs, as they seem scattered and not unified.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

KnowBe4 Security Awareness Training educates employees on recognizing cyber threats, mitigating human risk, and provides diverse content like media and quizzes that foster a deep understanding of cybersecurity.

  ### 12. Lo mejor de Knowbe4

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Airlines/Aviation | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 08, 2023

**What do you like best about KnowBe4 Security Awareness Training?**

On this occasion, documents regarding the policies for the use of ICT resources (IS-AI-003 Acceptable use of ICT resources) were incorporated, reinforcing awareness and commitment from the staff by signing the acceptance of these policies. This has even allowed for the identification of certain discrepancies between what should be and the resources and tools available to comply with these policies.

**What do you dislike about KnowBe4 Security Awareness Training?**

I maintain the position that videos help improve learning, but by including one's own documentation, a more specific objective is also achieved.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

Identify malicious email and be aware of the risks and avoid incidents.

  ### 13. Engaging Interactive Features and UX Make Learning Easy

**Rating:** 4.0/5.0 stars

**Reviewed by:** Susan N. | Sr. Quality Assurance and Efficiency Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 28, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

The platform uses plenty of interactive features and fun videos that keep the content engaging, especially when the subject matter is often dry and boring. The graphics and UX draw you in, making it easier to explore and understand the topic at hand.

**What do you dislike about KnowBe4 Security Awareness Training?**

Sometimes the content feels a little behind, or there's a constant emphasis on basics that I think should already be embedded in any user who has grown up with internet and technology.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

The platform provides insight into some of the techniques that fraudsters, hackers, or others with nefarious intentions might use against me and my employer, and it does so in a way that helps me retain the information.

  ### 14. Acquire new knowledge

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andres R. | FullStack Developer, Enterprise (> 1000 emp.)

**Reviewed Date:** February 15, 2024

**What do you like best about KnowBe4 Security Awareness Training?**

The training sessions are better, the explanations are clearer.

**What do you dislike about KnowBe4 Security Awareness Training?**

The simulations are perfect, as long as they are updated with the new ways of hacking.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

Avoiding malicious mail

  ### 15. Effortless Security Awareness with KnowBe4

**Rating:** 4.5/5.0 stars

**Reviewed by:** Greg D. | Sr. Integrated Marketing Manager, Information Technology and Services, Enterprise (> 1000 emp.)

**Reviewed Date:** November 20, 2025

**What do you like best about KnowBe4 Security Awareness Training?**

I like that KnowBe4 Security Awareness Training features a straightforward website and a user-friendly dashboard, which make it very easy to keep track of immediate tasks and assignments, as well as view results from phishing tests. This simplicity enhances my experience as I use it to manage my security training without any complications. The platform helps me become a more secure user of my company's technology tools and information, ensuring I am up to date with all required security and privacy protocols. Additionally, the initial setup is extremely easy, requiring only a single sign-on from my company's system, which makes the whole process hassle-free. Overall, I appreciate how user-friendly the platform is, as I have not encountered any issues with its functionality.

**What do you dislike about KnowBe4 Security Awareness Training?**

There really isn't anything I don't like, but always love it when trainings are made as concise as possible without the fluff to try to make them "entertaining". I think KnowBe4 does a good job with this though.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

I use KnowBe4 Security Awareness Training to ensure my company complies with required and recommended security and privacy trainings. It helps me become a more secure user of my company's technology, with a simple interface to track assignments and phishing test results.

**Official Response from Isa Munoz:**

> Thank you for this wonderful review, Greg! We're happy to hear that our user-friendly interface and streamlined setup are making your security training experience effortless, and we appreciate your recognition of our focus on concise, practical content that respects your time while keeping you secure.

  ### 16. Honest Review about KB4

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** February 05, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

We use this platform to run our awareness training through short videos and phishing simulations, and I’m impressed by the range of templates and content available.

We’ve made The Inside Man series an optional training that’s open to all users, and it’s been getting a fair amount of attention in our organization lately. I also appreciate the level of granularity you get when setting up trainings and groups.

On the support side, our customer success manager has been very helpful in addressing our questions, and the KB4 email support team has been responsive as well. Overall, implementation was relatively easy, and the platform felt intuitive even for first-time users.

**What do you dislike about KnowBe4 Security Awareness Training?**

Compared to our previous HRM provider, the built-in Phish Alert button in KB4 could use some improvement. In particular, the speed of reporting a potential phishing email feels slow, and it’s missing key features like whitelisting known senders, which could help reduce false positive reports.

It would be nice to be able to nudge users via MS Teams when they receive a new security awareness training.
AIDA is sometimes buggy, need to test the campaign first before letting it take the wheel and decide what simulation email or training it will use.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

The automation side of KB4 works wonders, and it helps us consistently deliver security awareness. I also appreciate when they send the Security Awareness Month campaign kit that we can use to guide us through October. Overall, it gives me more time to focus on other initiatives while KB4 follows the plan I’ve set for it.

  ### 17. good quick training for staff

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Enterprise (> 1000 emp.)

**Reviewed Date:** May 05, 2023

**What do you like best about KnowBe4 Security Awareness Training?**

It's quick and reviews important security principles that all employees should be aware of. Reports are easy for tracking employee compliance. Overall easy to configure and use.

**What do you dislike about KnowBe4 Security Awareness Training?**

The training is a bit basic for IT staff but is the correct level for general staff.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

It is reinforcing what users should be aware of for IT security, especially spam and phishing.

  ### 18. kipper bug

**Rating:** 4.5/5.0 stars

**Reviewed by:** James Wesley M. | Technical Support Analyst \ IT Operations Support - NW, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 03, 2023

**What do you like best about KnowBe4 Security Awareness Training?**

We recently purchased the KnowBe4 cybersecurity awareness training platform and their Phishing ER service . We are in the process of developing a cybersecurity awareness training program for our organization. I’d love to have a brainstorming discussion with the community about how you use this tool (or similar products) in your organizations.

**What do you dislike about KnowBe4 Security Awareness Training?**

A few specific questions:

1- What is your process for new employees? Do you require them to complete training before granting access to email and systems? If so, how do you share the training with them if they don’t yet have a business email address?

2- How often do you run phishing simulations?

3- What is the ideal length for training modules? Do you find shorter, frequent sessions more effective? May be 10 min.

4- How do users log in to the KnowBe4 portal to complete their training? Do you use SSO for authentication?

5- What do you do when an employee fails a phishing test? If it happens repeatedly, what actions do you take?

Thanks in advance for sharing your experiences!

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

Keeping on risks to end users

  ### 19. AIDA, Deepfakes, and Smarter Training - KnowBe4 Keeps Raising the Bar

**Rating:** 5.0/5.0 stars

**Reviewed by:** Diondre D. | Cybersecurity Analyst I, Enterprise (> 1000 emp.)

**Reviewed Date:** April 08, 2025

**What do you like best about KnowBe4 Security Awareness Training?**

The new deepfake training is very impressive and is a must given the current security landscape. We also upgraded to AIDA Powered training which has been a game changer. Being able to train people based on risk level, behavior, and type of failure is great versus the previous way we were doing it which was more of a one size fits all approach. We also now have access to the deepfake training, if you haven't demoed/previewed it I recommend you do. We've had great feedback already from it blowing employees minds, it's a great way to make training more engaging rather than focusing all on video modules.

**What do you dislike about KnowBe4 Security Awareness Training?**

Uploading SCORM files for custom training is still clunky and to me seems outdated. A smoother import process is definitely needed with clearer error messaging and better compatibility support would make a large difference.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

The ability to issue the proper training to the right end-user.

  ### 20. Intuitive Training Platform with Stellar Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** sophia p. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 13, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

I like how easy it is to use. I like the training offerings and the ease of using Active Directory to manage users from our company. It keeps the training up to date, so we know when new users are enrolled or when trainings need to be sent remedially. The initial setup is very easy with the steps outlined and the support team.

**What do you dislike about KnowBe4 Security Awareness Training?**

Having more content for IT. I would like more training on how to spot a phish or investigate a phishing email carefully.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

I use KnowBe4 Security Awareness Training for training employees, running phishing campaigns, and providing remedial training.

  ### 21. Security Training by KnowBe4

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ivan R. | Global Sr. Systems Administrator, Automotive, Enterprise (> 1000 emp.)

**Reviewed Date:** November 15, 2023

**What do you like best about KnowBe4 Security Awareness Training?**

This new training is excellent, brings new threats like AI voice or AI video, which in this modern world is been use for bad purposes to get critical information from users, this new kind of threats is higly consume by attackers and very easy to deploy, if some users does not observe and re-check all the recomendatios from knowbe4 they can be fooled by this new technology.

**What do you dislike about KnowBe4 Security Awareness Training?**

For now, the concepts on the training is good, nothing to get improve.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

The main problem that it helps to reduce is phishing, which is a benefit for the entire company.

  ### 22. “Good experience focused on awareness”

**Rating:** 5.0/5.0 stars

**Reviewed by:** Fernanda s. | Enterprise (> 1000 emp.)

**Reviewed Date:** May 13, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

What I like best about KnowBe4 Security Awareness Training is how interactive and engaging the content is. The training is easy to understand, uses real-world examples, and helps employees stay aware of current cybersecurity threats in a practical and memorable way.

**What do you dislike about KnowBe4 Security Awareness Training?**

One thing I don't like about KnowBe4's information security awareness training is that some modules can seem repetitive over time, especially for users who already have experience with cybersecurity topics. In some cases, the training could be shorter and more personalized according to the employee's level of knowledge.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

No

  ### 23. Relevant, Ever-Improving Content with Easy Campaign Delivery and FedRAMP-Friendly Records

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeff C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 13, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

The topics covered are relevant and seem to be constantly improving. Campaign delivery is straightforward, and record-keeping into our GRC Tool was easy to implement. It makes record-keeping simple, which makes it easier to stay prepared for FedRAMP audits. Phish campaigns are simple and effective.

**What do you dislike about KnowBe4 Security Awareness Training?**

I don’t like that when I clone a previous campaign, it automatically defaults to the current date, which can effectively cause the campaign to start too quickly.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

This has improved our security culture by leaps and bounds. Since switching to KB4, our phish-prone percentage has dropped from 27.3% to 0.3% over the past three years.

  ### 24. Easy to set up and use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Telecommunications

**Reviewed Date:** July 29, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

Simulated phishing campaigns are great and there is good content in the mod store. I believe this makes our team more informed and stronger.

**What do you dislike about KnowBe4 Security Awareness Training?**

Nothing We like the options for real people or cartoon videos, and the amount of options to pick from.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

It is showing our employees what to be on the look out for and how to spot red flags.

  ### 25. Always Evolving Training with Flexible, Engaging Videos and Games

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** May 13, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

I like the fact that it is always evolving to new practices and threats. I can choose the time duration and cater to our employees. There is also a variety like videos and games which keeps it a bit more entertaining for our employees.

**What do you dislike about KnowBe4 Security Awareness Training?**

There was a time where someone else tried to do a competition and sent the link to a series of videos for everyone to watch and those that completed it received a company prize. We were unable to track who actually watched the video of the link was sent.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

It is helping us as a company in whole be more aware and ready for phishing attempts. We have seen the numbers go significantly down for phishing clicks. This is a huge security benefit for our company as we handle a lot of emails.

  ### 26. Intuitive Security Awareness Training with Realistic Phishing Simulations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 29, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

KnowBe4 has proven to be an excellent security awareness and training platform with ease of implementation and superb customer support. The solution is intuitive, well-structured, and highly effective in strengthening employees’ understanding of cybersecurity risks. The phishing simulation campaigns are realistic and easy to customize, helping users recognize and respond to real-world threats with greater confidence.

The training content is comprehensive, regularly updated, and suitable for users at all levels, making it easy to use and build a strong security-first culture across the organization. Reporting and analytics are clear and actionable, allowing administrators to track progress, measure risk reduction, and demonstrate compliance with industry standards.

**What do you dislike about KnowBe4 Security Awareness Training?**

False Positives or Scoring Frustrations
Focus heavily on email phishing and less on newer social engineering vectors like vishing (phone), SMS scams, or deepfake tactics

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

KnowBe4 helps organizations reduce the likelihood and impact of security breaches caused by human error, while providing measurable risk reduction and compliance evidence. It trains users to identify and report threats correctly, improving incident response speed and reducing IT workload. Standardizes baseline security knowledge and expectations across all employees, contractors, and new joiners.

  ### 27. It's a complete package to benefit an organization in many ways

**Rating:** 4.0/5.0 stars

**Reviewed by:** Craig K. | Manager of Information Security, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 29, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

KnowBe4 Security Awareness Training feels like a complete solution. They offer a lot of material across a wide range of topics, giving users knowledge and guidance in a way that isn’t boring or drawn out.

The ability to automate phishing tests on a recurring schedule, along with how easy it is to swap phishing templates within an automated campaign, is extremely beneficial. The Phish Alert email plugin also makes it simple for users to report suspected phishing emails.

Creating dynamic groups based on user attributes, so you can target different lines of business for certain training without ever having to manually add a user to a group. 

I’ve looked at other solutions over the years, and none of them fully replace what KnowBe4 can do. Most were missing some basic functionality and the level of automation I’ve gotten used to.

**What do you dislike about KnowBe4 Security Awareness Training?**

If you want to create your own content with questions or a quiz, you’ll need to use third-party SCORM software to build and complete it.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

Security awareness training, policy acknowledgements, phishing campaigns, and custom-material quizzes.

  ### 28. Set-It-and-Forget-It Automation with a Powerful Training Content Library

**Rating:** 4.0/5.0 stars

**Reviewed by:** James C. | Information Security Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** January 29, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

The "set it and forget it" nature of the automation. Being able to sync with Azure AD/Okta and schedule an entire year’s worth of monthly phishing simulations and quarterly trainings in a single afternoon is a massive time-saver. The content library is also powerful; having access to different "brands" of training (like The Inside Man series) keeps users engaged so they don’t feel like they’re watching the same dry HR videos every year.

**What do you dislike about KnowBe4 Security Awareness Training?**

The administrative interface is incredibly powerful but has a bit of a steep learning curve for new admins. There are so many sub-menus that it can be easy to lose where a specific setting is located. Additionally, some of the older localized content for international teams can feel a bit dated compared to the newer flagship series.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

It has significantly reduced our "Phish-prone Percentage" from a 15% baseline to under 6% in less than a year. It provides the reporting data I need to show leadership that our "human firewall" is actually strengthening.

  ### 29. Enhances Security Awareness, Easy Setup

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nadeem B.

**Reviewed Date:** January 29, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

I like KnowBe4 Security Awareness Training because it covers diverse cybersecurity topics, which include important areas like Phishing, Spear Phishing, AI, Email Compromise, Hacking, and Ransom. This comprehensive coverage helps in enhancing the awareness among end-users in our organization and significantly augments our security posture. I also appreciate that after training, our employees work as a Human Firewall, which is vital as the last line of defense. Because of the training, I notice that users are more vigilant and careful when interacting with emails and other internet-related activities. Additionally, the initial setup was pretty easy, and our success manager helped us a lot, which was a great support.

**What do you dislike about KnowBe4 Security Awareness Training?**

There are so many content that require upgrade of the account. Those should be made available to all. It would be better to have one type of license only.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

I use KnowBe4 Security Awareness Training to enhance end-user awareness, reducing the risk of social engineering traps. It minimizes threat areas, with trained employees acting as a Human Firewall, making users more vigilant and careful with emails and online interactions.

  ### 30. Personalized Security Training with Quick Setup

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jacob J.

**Reviewed Date:** January 29, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

I love the new Orchestration feature. It's a great way to introduce AI into our environment, taking over the task of creating new campaigns and trainings. It offers tailor-made trainings and campaigns to the users, resulting in a more personal experience. It focuses on areas where users may not be as secure, resulting in a tighter and more well-rounded security experience. The integration with 365 makes the setup fairly easy, as it handles the majority for you, and with Orchestration, we were able to start trainings on users all within a few hours. I also appreciate how it plugs into our 365 for phishER, allowing users to report emails, which we can then inspect safely and decide what to do with them.

**What do you dislike about KnowBe4 Security Awareness Training?**

There are some UI choices which make it a little cumbersome to navigate. An example of this is not being able to add users to a group when on that group page. You should also be able to add users to groups from a user's page as well.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

KnowBe4 Security Awareness Training helps our company be more secure and compliant.

  ### 31. Keeps Security Training Engaging and Effective

**Rating:** 5.0/5.0 stars

**Reviewed by:** Connor M.

**Reviewed Date:** January 29, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

I really enjoy the vast library of training material that KnowBe4 Security Awareness Training offers. It allows us to create diverse monthly training sessions without repeats. It's also fun to design monthly phishing and vishing campaigns, which keep the experience engaging. It's exciting to see new features continually being introduced by KnowBe4, keeping the platform fresh. Moreover, the initial setup was pretty straightforward, thanks to the comprehensive documentation they provide.

**What do you dislike about KnowBe4 Security Awareness Training?**

The animations and voice actors used in some of the training could be improved. Some of the animations feel low quality and boring, losing users' attention fast. Furthermore, the voice acting and animation can make it feel more like a children's show, leading users not to take it as seriously as they should.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

I use KnowBe4 Security Awareness Training to keep users aware of current threats. It solves the issue of users being unaware of bad actors that pose a threat to the company.

  ### 32. Extensive Options and User-Friendly Training

**Rating:** 5.0/5.0 stars

**Reviewed by:** jonathan l.

**Reviewed Date:** January 29, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

I really like the amount of options available in KnowBe4 Security Awareness Training. It's easy to use and has a great variety of support options. The variety of material offered is impressive, and the reporting options are really useful. I also appreciate the continued improvement of the platform. The training materials are not boring or complicated, can meet the audience, and are customizable, which makes the overall experience much better.

**What do you dislike about KnowBe4 Security Awareness Training?**

The first line of support is a bit frustrating for me. When I put a ticket in, I feel like I'm treated as if I don't know anything, which can be annoying. Also, the default dashboards could use some improvement.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

I use KnowBe4 Security Awareness Training for compliance and user training. It solves end user knowledge gaps and unfamiliarity with compliance. The variety of options, ease of use, and support make it valuable, and the training remains engaging and customizable.

  ### 33. Granular Smart Groups Make Targeted Training Easy

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.)

**Reviewed Date:** May 13, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

I like how granular it is. We are able to get training to the right groups through the use of smart groups, and are also able to complete required teacher training through the platform that would otherwise be difficult to administer through other channels.

**What do you dislike about KnowBe4 Security Awareness Training?**

What I do not like about awareness training is that we are not able to see into the past. As an example when a user completes a training in 2025 the user cannot go back into the training tab and look to get their certificate from previously completed training. That is something I would like to see as a feature.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

The training is allowing our users to be able to finish the mandatory training in a seamless fashion. We like that we can also upload our own customized training through SCORM files.

  ### 34. Awareness training that is easy to like and works for our users

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anthony  V. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 08, 2025

**What do you like best about KnowBe4 Security Awareness Training?**

The training is fairly engaging. Can seem repetitive but that's what makes it work over the long run. Very accessible and not overly technical.

**What do you dislike about KnowBe4 Security Awareness Training?**

It seems to be working for our users so I dont think any changes are needed.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

The training really helps keep our users on their toes when it comes to spotting suspicious emails.

  ### 35. Very easy to user, data is easy to understand

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 14, 2023

**What do you like best about KnowBe4 Security Awareness Training?**

Very easy to use and add and modifying campaigns and trainings, very easy to add users.

**What do you dislike about KnowBe4 Security Awareness Training?**

Adding's training is much easier to use, many options to choose from and they have added AI search mode.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

Making our users aware of phishing campaigns, and it is helping our organization not have users click on phish campaigns.

  ### 36. Solid security awareness platform but a bit isstale

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 01, 2023

**What do you like best about KnowBe4 Security Awareness Training?**

KnowBe4 is responding well adapting new members dules to new threats.

**What do you dislike about KnowBe4 Security Awareness Training?**

KnowBe4 needs to adapt its approach to new research that shows the trainings have not changed user behavior sufficiently.  Trainings need to be shorter.  Posters and graphics need to be modernized.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

Getting our employees to take security seriously.  Users ask more questions about suspicious emails.

  ### 37. Complete Security Training to Ensure Employees are Better Equipped to Deal with Cyber Threats

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kristen J. | Sales Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 14, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

The security training modules have current and high quality content that is easy to tailor for individuals or departments which has greatly helped raise our organization’s awareness for phishing and other cybersecurity attacks.

**What do you dislike about KnowBe4 Security Awareness Training?**

From my experience I lack nothing to complain about all the training materials are extremely valuable for improving security awareness.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

It helps educate employees on the dangers of cyber attacks and effectively trains them in identifying, reporting and stopping phishing attempts to avoid breach of network perimeters.

  ### 38. Great Program to Learn About Cyber Threats and Improve Phishing Spotting Skills

**Rating:** 5.0/5.0 stars

**Reviewed by:** Viviana B. | Principal Growth Strategist, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 11, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

The effective short trainings and phishing campaigns are very useful for enhancing employee cybersecurity knowledge  and I like that the phishing tests are very similar to real world cyber threats.

**What do you dislike about KnowBe4 Security Awareness Training?**

I don’t have anything I would change my overall experience has been wonderful and the training is very effective.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

Excellent program teaching employees how to spot and avoid cyber threats and it gives us the techniques to identify and securely report phishing methods used by hackers to retrieve information from users.

  ### 39. Varied Phishing Simulations and Robust Cybersecurity Content Library for Effective Security Training

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ryan F. | Senior Account Executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 09, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

I like that it provides a variety of phishing simulations and access to a substantial library of cybersecurity content that ensures we are not repeating content and also users can be split into dynamic groups to send multistage phishing campaigns.

**What do you dislike about KnowBe4 Security Awareness Training?**

It provides a comprehensive phishing simulation platform and I haven’t had any issues that required contacting customer support.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

It helps learn how to spot real-world security threats which has led to significant improvement in the reporting of phishing attempts and suspicious emails.

  ### 40. Powerful Webhook & API Integrations for a Highly Customizable Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Think Tanks | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 29, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

The vastness of integrations that we can do with other platforms. Webhook and API integrations make it very powerful and customizable. Its easy to set up and start using. The AI tools make it great to manage your human risk on a day to day basis.

**What do you dislike about KnowBe4 Security Awareness Training?**

The inability to filter by certain criteria in smart groups.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

With the rise of AI, phishing emails have become a lot more crafty and virtually indistinguishable from the real thing. This makes social engineering a lot more attractive method of entry that the traditional brute force methods. Its now easier for threat actors to convince a target to let them in, than the effort and skill required to break in. Knowbe4 helps address this issue at a very deep level with its own AI tools to combat these threats and ensure our users are educated and always think before acting.

  ### 41. Effective Phishing Defense, Easy Integration

**Rating:** 4.0/5.0 stars

**Reviewed by:** Heather L. | IT Service Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 16, 2025

**What do you like best about KnowBe4 Security Awareness Training?**

I find KnowBe4 Security Awareness Training pretty user-friendly. We could integrate it with our systems easily and have something running in the background that is fairly hands-off for our team. The dashboard is pretty intuitive and easy to track. It's also easy to get into and research what's happening with each user when there are issues. The initial setup was simple, and we got it taken care of in a very short time.

**What do you dislike about KnowBe4 Security Awareness Training?**

Sometimes we struggle with staff still completing these trainings.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

I use KnowBe4 Security Awareness Training to ensure our staff can identify phishing attempts and keep client information safe, helping us stay aware of potential threats.

  ### 42. One of the best platform for security training.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 14, 2023

**What do you like best about KnowBe4 Security Awareness Training?**

AI integration in phishing test, which can be more default for developers and seals persons

**What do you dislike about KnowBe4 Security Awareness Training?**

pricing is which they can look into. it slightly overpriced compare to others.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

It helps employees to be prepared for phishing emails and malicious URL redirects, and also it helps the user to protect their confidential information disclosure.

  ### 43. Effortless Automation, but Lacks Multi-System Syncing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Steven K. | Technical Support Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 16, 2025

**What do you like best about KnowBe4 Security Awareness Training?**

The system fully automates all aspects of training, phishing tests, and similar tasks. All I have to do is configure the schedules and set up the automations with my mail server, and Knowbe4 handles everything else.

**What do you dislike about KnowBe4 Security Awareness Training?**

The biggest downside I have found is the inability to sync multiple systems using SCIM, or any sync tool. I support multiple M365 exchange environments that are not linked, so it isn't fully automated in that regard.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

It solves any problems I have related to security training of my users, as well as phishing tests to keep my users aware of any threats they may be receiving on a day-to-date basis.

  ### 44. Diverse, Flexible Content That Adapts to Any Organization’s Culture

**Rating:** 4.5/5.0 stars

**Reviewed by:** Belinda H. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 13, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

I appreciate the diversity of the content and how flexible it is, since it can adapt depending on the culture of the organization I’m working in.

**What do you dislike about KnowBe4 Security Awareness Training?**

Right now, I’m not able to brand or customize the content for my organization, which is a limitation for us. That said, it sounds like a fix is already in the works.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

This helps me change the culture in my organization by moving away from “death by PowerPoint” and replacing it with practical, usable training. The content benefits my users in both their personal and professional lives.

  ### 45. Dynamic Training with Room for Gamification

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kira G. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 13, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

I enjoy that KnowBe4 Security Awareness Training offers a variety of topics to select from and that the content is constantly being updated and refreshed. It's great to see it moving with trends and not remaining stale or out-of-date.

**What do you dislike about KnowBe4 Security Awareness Training?**

I would like to see a bit more integrations of gamification. People tend to remember things they enjoyed and found playful and fun, the test format for every training can become stale after a while.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

We use KnowBe4 Security Awareness Training for continuing education, boosting appreciation for security measures, and increasing phishing email awareness.

  ### 46. A very effective to product with ongoing positive feedback from my staffs and great support 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 16, 2024

**What do you like best about KnowBe4 Security Awareness Training?**

The vendor is committed to continual creation of new content and campaigns. 

**What do you dislike about KnowBe4 Security Awareness Training?**

I don’t have any criticism or ideas at this time. 

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

Ensuring that our employees are aware (and consistently reminded) of the variety of security threats has been the greatest benefit. Phishing tests are a great complement to the training pieces.

  ### 47. KnowBe4 great Training/Simulation Platform to keep you safe

**Rating:** 4.0/5.0 stars

**Reviewed by:** Nicholas B. | Systems Administrator, Construction, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 31, 2023

**What do you like best about KnowBe4 Security Awareness Training?**

AI analysis helps to learn and adapt to new and sophisticated threats, keeping our users trained on the latest threats in this world.

**What do you dislike about KnowBe4 Security Awareness Training?**

I think adding gamification to the platform would be a good step to expanding the platforms functionality. 

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

We needed a platform to help us understand the level of vulnerability of our end users. They are one of the biggest security vectors, and having a gauge of their knowledge about phishing attacks is greater. Also, being able to easily assign training to users is greater as well

  ### 48. Engaging KB4 Content That DFWHC Staff Enjoys

**Rating:** 5.0/5.0 stars

**Reviewed by:** Will B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 13, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

KB4 content is engaging. Inside Man is the crowd favorite with our staff.

**What do you dislike about KnowBe4 Security Awareness Training?**

I don’t really have any dislikes, but if I had to mention something, a bit of the content feels slightly dated. That said, it does seem like that’s starting to change.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

On average, our employees have been with the organization for 15–20 years. KB4 SAT helps our less tech-savvy staff stay up to date on current security risks, and it also helps them recognize red flags that may have been missed before we adopted a security awareness platform.

  ### 49. Essential Training for Phishing Awareness

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kevin K. | IT Manager of Infrastructure and Security, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 29, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

I like that KnowBe4 Security Awareness Training is easy to use and set up. It effectively covers all the common phishing scams and trains users, which helps prevent issues like users randomly clicking on email links. The ability to click on certain campaigns and choose the type of training and emails users receive makes it convenient. It also works well in making users think about their actions, as they want to avoid the training involved if they fail a phishing test. Overall, the initial setup was very easy.

**What do you dislike about KnowBe4 Security Awareness Training?**

Sometimes it would be nice to have more training videos to choose from.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

KnowBe4 Security Awareness Training helps train our staff to spot potential email threats and avoid clicking on suspicious links, which reduces phishing risks. It's easy to set up, covers common phishing scams, and encourages users to think critically about email interactions.

  ### 50. Engaging, Practical, and Effective Cybersecurity Training

**Rating:** 4.0/5.0 stars

**Reviewed by:** Steven M. | Account Manager, Marketing and Advertising, Enterprise (> 1000 emp.)

**Reviewed Date:** January 11, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

I use KnowBe4 Security Awareness Training to stay informed about cybersecurity risks and handle real-world threats more confidently. I find the training modules easy to follow and relevant to my day-to-day work. They effectively help me recognize phishing emails, protect sensitive information, and adhere to best practices online. I like how engaging and practical the training modules are, and appreciate the short, interactive format that's easy to fit into a busy workday. The use of real-world scenarios helps the lessons stick. I find simulated phishing emails especially valuable, allowing me to recognize warning signs safely. Also, the variety in content and formats keeps the training from feeling repetitive and ensures it's relevant and not forced. Everything was clearly laid out in the setup, making it easy to understand what's required.

**What do you dislike about KnowBe4 Security Awareness Training?**

Some of the training content feels repetitive over time, especially for employees who complete the program regularly. Certain topics can feel similar year after year and could benefit from a more advanced or role-specific option.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

KnowBe4 Security Awareness Training helps me stay informed about cybersecurity risks and learn how to handle threats confidently. It reduces uncertainty around cybersecurity, teaches to recognize phishing and social engineering attacks, and turns abstract rules into practical examples, building confidence and reinforcing best practices.


## KnowBe4 Security Awareness Training Discussions
  - [Content](https://www.g2.com/discussions/15196-content) - 2 comments, 2 upvotes
  - [Best Practices for Admins Evaluating Suspicious Emails - Tools Used?](https://www.g2.com/discussions/15187-best-practices-for-admins-evaluating-suspicious-emails-tools-used) - 4 comments, 2 upvotes
  - [Is there any way I can enable the option to download the training videos?](https://www.g2.com/discussions/40996-is-there-any-way-i-can-enable-the-option-to-download-the-training-videos) - 2 comments, 1 upvote
  - [How to begin an awareness program?](https://www.g2.com/discussions/40992-how-to-begin-an-awareness-program) - 2 comments, 1 upvote
  - [How we can add point based system to reward the employees?](https://www.g2.com/discussions/37265-how-we-can-add-point-based-system-to-reward-the-employees) - 2 comments, 1 upvote

- [View KnowBe4 Security Awareness Training pricing details and edition comparison](https://www.g2.com/products/knowbe4-security-awareness-training/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-08-15+10%3A08%3A31+-0500&secure%5Bsession_id%5D=5a526516-b658-45f7-9cc8-b7eea3b42c93&secure%5Btoken%5D=b54a9376427fe96120dcaa151dbf2bd03313017934ccfee0d4bf2c1ffcd7045e&format=llm_user)
## KnowBe4 Security Awareness Training Integrations
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  - [JumpCloud](https://www.g2.com/products/jumpcloud/reviews)
  - [KnowBe4 PhishER/PhishER Plus](https://www.g2.com/products/knowbe4-phisher-phisher-plus/reviews)
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  - [Vanta](https://www.g2.com/products/vanta/reviews)
  - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews)

## KnowBe4 Security Awareness Training Features
**Additional Functionality**
- Search/Filter
- Risk Management
- Generative AI
- Alerts/Notifications
- Compliance Management
- Third-Party Integrations
- Certificate Assessment
- API
- Incident Management
- Automated Containment
- Real-Time Data
- Vulnerability Scanning
- Monitoring
- Policy Management
- Asset Discovery
- Penetration Testing
- Runtime Container Security
- Activity Dashboard
- Security Auditing
- Issue Tracking
- Threat Intelligence
- Patch Management
- Endpoint Management
- Collaboration Tools
- Vulnerability Management
- Goal Setting/Tracking
- Vulnerability Assessment
- Asset Tagging
- Assessment Management
- Access Controls/Permissions
- AI Copilot
- Vulnerability/Threat Prioritization
- Vulnerability Protection
- Risk Assessment
- Reporting/Analytics
- SQL Injections

**Assessment**
- Continuous Assessment
- Phishing Assessment
- Baselining
- Risk Assessment

**Training**
- Content Library
- Interactive Training
- Gamification

**Administration**
- Risk-scoring
- Customization
- White-Labeling
- Reporting
- AI-generated Content
- Generative AI
- Interactive Content

**Additional Functionality**
- Reporting/Analytics
- Assessment Management
- Learning Management
- Document Automation
- Policy Management
- Dashboard
- Alerts/Notifications
- Training Management
- Simulated Threat Attacks
- Self-Paced Courses
- Data Visualization
- Risk Analysis
- Progress Tracking
- Threat Intelligence
- Third-Party Integrations
- Compliance Management
- Regulatory Compliance
- AI Copilot
- Surveys & Feedback
- Customizable Reports
- Compliance Tracking
- Interactive Learning
- Interactive Reports
- Goal Setting/Tracking
- Self-paced Learning

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