--- title: KnowBe4 Security Awareness Training Reviews meta_title: 'KnowBe4 Security Awareness Training Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 2381 reviews by the users' company size, role or industry to find out how KnowBe4 Security Awareness Training works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 2381 scale: '5' date_modified: '2026-08-01' parent_category: name: Vulnerability Management url: https://www.g2.com/categories/vulnerability-management --- # KnowBe4 Security Awareness Training Reviews **Vendor:** KnowBe4, Inc. **Category:** [Security Awareness Training Software](https://www.g2.com/categories/security-awareness-training) **Average Rating:** 4.6/5.0 **Total Reviews:** 2,381 ## About KnowBe4 Security Awareness Training KnowBe4 is the world's largest security awareness and compliance training library, empowering organizations to transform employees into a strong line of defense against cyber threats. Our comprehensive agentic AI platform creates an adaptive defense layer that mitigates risks associated with human error—a significant vulnerability in cybersecurity. The KnowBe4 platform combines AI-powered personalized learning experiences with automated phishing simulations that adapt to individual user behavior, addressing specific areas of vulnerability. Our industry-leading library features engaging security awareness and compliance content in 35 languages, plus modules for cloud email security, real-time coaching, and crowdsourced anti-phishing. Key Features: - AI-driven simulated phishing and personalized training that enhances user behavior against evolving threats - Enterprise-grade, AI-driven orchestration and automation, analytics, and reporting for efficient program management - Intuitive administration console enabling rapid deployment and immediate time-to-value - Risk Score enables precise risk identification and targeted remediation plans for effective risk management Through continuous intelligence and real-time coaching, KnowBe4 creates an active feedback loop that helps IT and security teams build a strong security culture while measurably reducing risk. Organizations of all sizes can efficiently manage their human and AI risk while delivering personalized training experiences that drive lasting behavior change and maintain compliance with industry regulations. ## KnowBe4 Security Awareness Training Pros & Cons **What users like:** - Users appreciate the **user-friendly interface** of KnowBe4, making security training management easy and straightforward. (123 reviews) - Users value the **personalized training features** of KnowBe4, enhancing security awareness and engagement across the organization. (104 reviews) - Users value the **flexible and comprehensive educational content** of KnowBe4, enhancing compliance and training efficiency. (56 reviews) - Users highlight the **engaging content** of KnowBe4 Security Awareness Training, making learning interactive and relevant to real threats. (55 reviews) - Users find the **easy setup** of KnowBe4 Security Awareness Training to be smooth and efficient, enhancing overall functionality. (54 reviews) - Helpful (47 reviews) - Users value the **flexibility in topic selection and training assignment** , enhancing engagement and effectiveness in security awareness. (46 reviews) - Awareness Increase (43 reviews) - Users appreciate the **responsive customer support** from KnowBe4, making it easy to resolve issues effectively. (43 reviews) - Threat Detection (37 reviews) **What users dislike:** - Users struggle with **phishing simulation limitations** and receive inadequate support, resulting in delays and inefficiencies. (36 reviews) - Users find the training content to be **repetitive over time** , leading to decreased engagement and effectiveness. (28 reviews) - Users find the **limited customization** options challenging, affecting the effectiveness and smooth integration of training sessions. (27 reviews) - Users find the **training content outdated** and lacking relevance, with inconsistent quality across videos and modules. (21 reviews) - Users find a **steep learning curve** with KnowBe4, making navigation and feature mastery challenging for new users. (16 reviews) - Poor Customer Support (15 reviews) - Integration Issues (14 reviews) - Expensive (13 reviews) - Users find the **inadequate reporting** features challenging, causing confusion and hindering effective training management. (13 reviews) - Group Management (12 reviews) ## KnowBe4 Security Awareness Training Reviews ### 1. Personalized Security Training with Quick Setup **Rating:** 4.5/5.0 stars **Reviewed by:** Jacob J. **Reviewed Date:** January 29, 2026 **What do you like best about KnowBe4 Security Awareness Training?** I love the new Orchestration feature. It's a great way to introduce AI into our environment, taking over the task of creating new campaigns and trainings. It offers tailor-made trainings and campaigns to the users, resulting in a more personal experience. It focuses on areas where users may not be as secure, resulting in a tighter and more well-rounded security experience. The integration with 365 makes the setup fairly easy, as it handles the majority for you, and with Orchestration, we were able to start trainings on users all within a few hours. I also appreciate how it plugs into our 365 for phishER, allowing users to report emails, which we can then inspect safely and decide what to do with them. **What do you dislike about KnowBe4 Security Awareness Training?** There are some UI choices which make it a little cumbersome to navigate. An example of this is not being able to add users to a group when on that group page. You should also be able to add users to groups from a user's page as well. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** KnowBe4 Security Awareness Training helps our company be more secure and compliant. ### 2. Keeps Security Training Engaging and Effective **Rating:** 5.0/5.0 stars **Reviewed by:** Connor M. **Reviewed Date:** January 29, 2026 **What do you like best about KnowBe4 Security Awareness Training?** I really enjoy the vast library of training material that KnowBe4 Security Awareness Training offers. It allows us to create diverse monthly training sessions without repeats. It's also fun to design monthly phishing and vishing campaigns, which keep the experience engaging. It's exciting to see new features continually being introduced by KnowBe4, keeping the platform fresh. Moreover, the initial setup was pretty straightforward, thanks to the comprehensive documentation they provide. **What do you dislike about KnowBe4 Security Awareness Training?** The animations and voice actors used in some of the training could be improved. Some of the animations feel low quality and boring, losing users' attention fast. Furthermore, the voice acting and animation can make it feel more like a children's show, leading users not to take it as seriously as they should. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** I use KnowBe4 Security Awareness Training to keep users aware of current threats. It solves the issue of users being unaware of bad actors that pose a threat to the company. ### 3. Extensive Options and User-Friendly Training **Rating:** 5.0/5.0 stars **Reviewed by:** jonathan l. **Reviewed Date:** January 29, 2026 **What do you like best about KnowBe4 Security Awareness Training?** I really like the amount of options available in KnowBe4 Security Awareness Training. It's easy to use and has a great variety of support options. The variety of material offered is impressive, and the reporting options are really useful. I also appreciate the continued improvement of the platform. The training materials are not boring or complicated, can meet the audience, and are customizable, which makes the overall experience much better. **What do you dislike about KnowBe4 Security Awareness Training?** The first line of support is a bit frustrating for me. When I put a ticket in, I feel like I'm treated as if I don't know anything, which can be annoying. Also, the default dashboards could use some improvement. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** I use KnowBe4 Security Awareness Training for compliance and user training. It solves end user knowledge gaps and unfamiliarity with compliance. The variety of options, ease of use, and support make it valuable, and the training remains engaging and customizable. ### 4. Granular Smart Groups Make Targeted Training Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** May 13, 2026 **What do you like best about KnowBe4 Security Awareness Training?** I like how granular it is. We are able to get training to the right groups through the use of smart groups, and are also able to complete required teacher training through the platform that would otherwise be difficult to administer through other channels. **What do you dislike about KnowBe4 Security Awareness Training?** What I do not like about awareness training is that we are not able to see into the past. As an example when a user completes a training in 2025 the user cannot go back into the training tab and look to get their certificate from previously completed training. That is something I would like to see as a feature. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** The training is allowing our users to be able to finish the mandatory training in a seamless fashion. We like that we can also upload our own customized training through SCORM files. ### 5. Complete Security Training to Ensure Employees are Better Equipped to Deal with Cyber Threats **Rating:** 5.0/5.0 stars **Reviewed by:** Kristen J. | Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 14, 2026 **What do you like best about KnowBe4 Security Awareness Training?** The security training modules have current and high quality content that is easy to tailor for individuals or departments which has greatly helped raise our organization’s awareness for phishing and other cybersecurity attacks. **What do you dislike about KnowBe4 Security Awareness Training?** From my experience I lack nothing to complain about all the training materials are extremely valuable for improving security awareness. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** It helps educate employees on the dangers of cyber attacks and effectively trains them in identifying, reporting and stopping phishing attempts to avoid breach of network perimeters. ### 6. Great Program to Learn About Cyber Threats and Improve Phishing Spotting Skills **Rating:** 5.0/5.0 stars **Reviewed by:** Viviana B. | Principal Growth Strategist, Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2026 **What do you like best about KnowBe4 Security Awareness Training?** The effective short trainings and phishing campaigns are very useful for enhancing employee cybersecurity knowledge and I like that the phishing tests are very similar to real world cyber threats. **What do you dislike about KnowBe4 Security Awareness Training?** I don’t have anything I would change my overall experience has been wonderful and the training is very effective. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Excellent program teaching employees how to spot and avoid cyber threats and it gives us the techniques to identify and securely report phishing methods used by hackers to retrieve information from users. ### 7. Varied Phishing Simulations and Robust Cybersecurity Content Library for Effective Security Training **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan F. | Senior Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2026 **What do you like best about KnowBe4 Security Awareness Training?** I like that it provides a variety of phishing simulations and access to a substantial library of cybersecurity content that ensures we are not repeating content and also users can be split into dynamic groups to send multistage phishing campaigns. **What do you dislike about KnowBe4 Security Awareness Training?** It provides a comprehensive phishing simulation platform and I haven’t had any issues that required contacting customer support. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** It helps learn how to spot real-world security threats which has led to significant improvement in the reporting of phishing attempts and suspicious emails. ### 8. Powerful Webhook & API Integrations for a Highly Customizable Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Think Tanks | Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2026 **What do you like best about KnowBe4 Security Awareness Training?** The vastness of integrations that we can do with other platforms. Webhook and API integrations make it very powerful and customizable. Its easy to set up and start using. The AI tools make it great to manage your human risk on a day to day basis. **What do you dislike about KnowBe4 Security Awareness Training?** The inability to filter by certain criteria in smart groups. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** With the rise of AI, phishing emails have become a lot more crafty and virtually indistinguishable from the real thing. This makes social engineering a lot more attractive method of entry that the traditional brute force methods. Its now easier for threat actors to convince a target to let them in, than the effort and skill required to break in. Knowbe4 helps address this issue at a very deep level with its own AI tools to combat these threats and ensure our users are educated and always think before acting. ### 9. Effective Phishing Defense, Easy Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Heather L. | IT Service Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about KnowBe4 Security Awareness Training?** I find KnowBe4 Security Awareness Training pretty user-friendly. We could integrate it with our systems easily and have something running in the background that is fairly hands-off for our team. The dashboard is pretty intuitive and easy to track. It's also easy to get into and research what's happening with each user when there are issues. The initial setup was simple, and we got it taken care of in a very short time. **What do you dislike about KnowBe4 Security Awareness Training?** Sometimes we struggle with staff still completing these trainings. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** I use KnowBe4 Security Awareness Training to ensure our staff can identify phishing attempts and keep client information safe, helping us stay aware of potential threats. ### 10. Effortless Automation, but Lacks Multi-System Syncing **Rating:** 5.0/5.0 stars **Reviewed by:** Steven K. | Technical Support Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about KnowBe4 Security Awareness Training?** The system fully automates all aspects of training, phishing tests, and similar tasks. All I have to do is configure the schedules and set up the automations with my mail server, and Knowbe4 handles everything else. **What do you dislike about KnowBe4 Security Awareness Training?** The biggest downside I have found is the inability to sync multiple systems using SCIM, or any sync tool. I support multiple M365 exchange environments that are not linked, so it isn't fully automated in that regard. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** It solves any problems I have related to security training of my users, as well as phishing tests to keep my users aware of any threats they may be receiving on a day-to-date basis. ### 11. Diverse, Flexible Content That Adapts to Any Organization’s Culture **Rating:** 4.5/5.0 stars **Reviewed by:** Belinda H. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2026 **What do you like best about KnowBe4 Security Awareness Training?** I appreciate the diversity of the content and how flexible it is, since it can adapt depending on the culture of the organization I’m working in. **What do you dislike about KnowBe4 Security Awareness Training?** Right now, I’m not able to brand or customize the content for my organization, which is a limitation for us. That said, it sounds like a fix is already in the works. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** This helps me change the culture in my organization by moving away from “death by PowerPoint” and replacing it with practical, usable training. The content benefits my users in both their personal and professional lives. ### 12. Dynamic Training with Room for Gamification **Rating:** 4.0/5.0 stars **Reviewed by:** Kira G. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2026 **What do you like best about KnowBe4 Security Awareness Training?** I enjoy that KnowBe4 Security Awareness Training offers a variety of topics to select from and that the content is constantly being updated and refreshed. It's great to see it moving with trends and not remaining stale or out-of-date. **What do you dislike about KnowBe4 Security Awareness Training?** I would like to see a bit more integrations of gamification. People tend to remember things they enjoyed and found playful and fun, the test format for every training can become stale after a while. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** We use KnowBe4 Security Awareness Training for continuing education, boosting appreciation for security measures, and increasing phishing email awareness. ### 13. KnowBe4 great Training/Simulation Platform to keep you safe **Rating:** 4.0/5.0 stars **Reviewed by:** Nicholas B. | Systems Administrator, Construction, Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2023 **What do you like best about KnowBe4 Security Awareness Training?** AI analysis helps to learn and adapt to new and sophisticated threats, keeping our users trained on the latest threats in this world. **What do you dislike about KnowBe4 Security Awareness Training?** I think adding gamification to the platform would be a good step to expanding the platforms functionality. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** We needed a platform to help us understand the level of vulnerability of our end users. They are one of the biggest security vectors, and having a gauge of their knowledge about phishing attacks is greater. Also, being able to easily assign training to users is greater as well ### 14. Engaging KB4 Content That DFWHC Staff Enjoys **Rating:** 5.0/5.0 stars **Reviewed by:** Will B. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2026 **What do you like best about KnowBe4 Security Awareness Training?** KB4 content is engaging. Inside Man is the crowd favorite with our staff. **What do you dislike about KnowBe4 Security Awareness Training?** I don’t really have any dislikes, but if I had to mention something, a bit of the content feels slightly dated. That said, it does seem like that’s starting to change. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** On average, our employees have been with the organization for 15–20 years. KB4 SAT helps our less tech-savvy staff stay up to date on current security risks, and it also helps them recognize red flags that may have been missed before we adopted a security awareness platform. ### 15. Essential Training for Phishing Awareness **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin K. | IT Manager of Infrastructure and Security, Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2026 **What do you like best about KnowBe4 Security Awareness Training?** I like that KnowBe4 Security Awareness Training is easy to use and set up. It effectively covers all the common phishing scams and trains users, which helps prevent issues like users randomly clicking on email links. The ability to click on certain campaigns and choose the type of training and emails users receive makes it convenient. It also works well in making users think about their actions, as they want to avoid the training involved if they fail a phishing test. Overall, the initial setup was very easy. **What do you dislike about KnowBe4 Security Awareness Training?** Sometimes it would be nice to have more training videos to choose from. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** KnowBe4 Security Awareness Training helps train our staff to spot potential email threats and avoid clicking on suspicious links, which reduces phishing risks. It's easy to set up, covers common phishing scams, and encourages users to think critically about email interactions. ### 16. Engaging, Practical, and Effective Cybersecurity Training **Rating:** 4.0/5.0 stars **Reviewed by:** Steven M. | Account Manager, Marketing and Advertising, Enterprise (> 1000 emp.) **Reviewed Date:** January 11, 2026 **What do you like best about KnowBe4 Security Awareness Training?** I use KnowBe4 Security Awareness Training to stay informed about cybersecurity risks and handle real-world threats more confidently. I find the training modules easy to follow and relevant to my day-to-day work. They effectively help me recognize phishing emails, protect sensitive information, and adhere to best practices online. I like how engaging and practical the training modules are, and appreciate the short, interactive format that's easy to fit into a busy workday. The use of real-world scenarios helps the lessons stick. I find simulated phishing emails especially valuable, allowing me to recognize warning signs safely. Also, the variety in content and formats keeps the training from feeling repetitive and ensures it's relevant and not forced. Everything was clearly laid out in the setup, making it easy to understand what's required. **What do you dislike about KnowBe4 Security Awareness Training?** Some of the training content feels repetitive over time, especially for employees who complete the program regularly. Certain topics can feel similar year after year and could benefit from a more advanced or role-specific option. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** KnowBe4 Security Awareness Training helps me stay informed about cybersecurity risks and learn how to handle threats confidently. It reduces uncertainty around cybersecurity, teaches to recognize phishing and social engineering attacks, and turns abstract rules into practical examples, building confidence and reinforcing best practices. ### 17. KnowBe4 is an overall fantastic option for any company. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.) **Reviewed Date:** January 29, 2026 **What do you like best about KnowBe4 Security Awareness Training?** KnowBe4 does a great job of turning a typically boring topic into something that’s actually engaging and useful. The training content is easy to follow, well-structured, and broken into short modules that don’t feel overwhelming. I especially like how it uses real-world examples and phishing simulations—it makes the risks feel real without being intimidating. **What do you dislike about KnowBe4 Security Awareness Training?** There is really nothing I dont like about this product. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** What really stands out is how practical the training is. It doesn’t just explain what cybersecurity threats are, but shows you how to spot them in everyday situations, like suspicious emails or fake login pages. The platform is also very user-friendly, and the variety of videos, quizzes, and interactive content helps keep things from feeling repetitive. Overall, KnowBe4 is a solid choice for organizations that want to build real security awareness, not just check a compliance box. ### 18. Great software for all training needs. Plus the PAB is a great tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Jeremy H. | Percussionist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2024 **What do you like best about KnowBe4 Security Awareness Training?** KnowBe4 is a great and consistent tool. The ease of setup and the way our users understand it makes it easy to recommend. The training modules are easy to deploy, and having the Phishing Alert Button has cut down on the number of suspicious emails that are getting opened by our users. **What do you dislike about KnowBe4 Security Awareness Training?** Nothing to change here. Still a great experience. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Training new employees in HR and IT subjects. There is also the Phish Alert Button and Phish ER that help us to keep ahead of cybersecutiry threats. ### 19. Great hands on training! **Rating:** 5.0/5.0 stars **Reviewed by:** Mervin W. | ISS, Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2022 **What do you like best about KnowBe4 Security Awareness Training?** The eas of access to add/remove content was super nice. **What do you dislike about KnowBe4 Security Awareness Training?** None at this time. Everything has been working great, support team has been great. We had an issue trying to get the PhishAlert setup for a 2nd domain, they worked with us to get it up and going, kept us updated on the changes going on behind the scenes et. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Helps give users more insight into different types of phishing attempts, malicious attempts to gain access via physical devices / open WiFi etc. We also enjoy watching the Inside Man series. Little mini TV show that the users get paid to watch! **Official Response from Isa Munoz:** > Thank you for your review, and for being a valued KnowBe4 customer! We're thrilled to hear that you find our content management easy and that our support team has been helpful, especially with setting up PhishAlert for your second domain. It's great to know that our training, including the Inside Man series, is helping your users become more aware of various security threats. ### 20. Effective Security Awareness Training That Reduces Real-World Risks **Rating:** 5.0/5.0 stars **Reviewed by:** Viral S. | IT SecOps Manager, Oil & Energy, Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2026 **What do you like best about KnowBe4 Security Awareness Training?** One of the things i appreciated most about knowbe4 is how practical and hands-OM/ The phishing simulation campaigns are especially valuable-i can build schedule and deploy them quickly using the built-in templates and the customization options let me tailor scenarios to match real-world threats our users might encounter. **What do you dislike about KnowBe4 Security Awareness Training?** While Knowbe4 is a powerful platform, there are a few areas that could be improved to make the experience smoother. One feature I’d especially like is an easier way to quickly pull metrics for leadership, since right now I have to export them. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Knowbe4 addresses several key challenges in our security program, and the impact has been noticeable across both user behavior and administrative workload. For example, it helps reduce phishing risk across the organization while also standardizing and simplifying security training. ### 21. Simplifies Training, Engaging Content **Rating:** 5.0/5.0 stars **Reviewed by:** Caitlyn C. | Medical Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about KnowBe4 Security Awareness Training?** I like the simplicity of KnowBe4 Security Awareness Training and that it consolidates all training in one area, making it easy to track what is due and what has been completed. The videos are pretty good, informative, and manage not to be boring. It's helpful that the content simplifies all training and is easy to watch. **What do you dislike about KnowBe4 Security Awareness Training?** Nothing, it is a quality training and compliance tool **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** I find KnowBe4 Security Awareness Training simplifies training into one area with easy-to-watch videos. It provides good, informative content that's not boring, helping me track what's due and completed effortlessly. ### 22. Comprehensive and Reliable Security Training with Effective Cyber Tips and Phishing Tests **Rating:** 5.0/5.0 stars **Reviewed by:** Lilian G. | Business Development Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2026 **What do you like best about KnowBe4 Security Awareness Training?** Truly great security training program covering all aspects of security training, phishing campaigns, and provides relevant cyber tips that help recognize phishing emails. **What do you dislike about KnowBe4 Security Awareness Training?** Nothing to dislike at the moment every time I have had to use this program it has been very reliable and the content is effective. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** It helps turn employees into a first line of defense against phishing and other social engineering attacks and it has effectively enhanced our email security skills. ### 23. Extensive, Ever-Expanding Training Library That’s Easy to Tailor **Rating:** 5.0/5.0 stars **Reviewed by:** Mark B. | Vice President, GRC, Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2026 **What do you like best about KnowBe4 Security Awareness Training?** Choosing from the extensive library of training modules makes it easy to select what you need (and ignore what you do not need). They also keep this library updated and constantly expand the number of topics. **What do you dislike about KnowBe4 Security Awareness Training?** User management seems finicky at times but overall is not a problem. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** KSAT provides a robust solution to the many different user training requirements mandated by laws, regulations, and industry standards. ### 24. Real-World Scenarios in Security Training **Rating:** 4.5/5.0 stars **Reviewed by:** Tanvi H. | Student , Enterprise (> 1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about KnowBe4 Security Awareness Training?** I like all the different templates KnowBe4 Security Awareness Training offers, especially since they change often and use real-world issues to create them. They make the training feel relevant by using real-world scenarios or trending topics, making it close to what a real phishing attack might look like. Also, the initial setup was very easy and straightforward, with helpful support. **What do you dislike about KnowBe4 Security Awareness Training?** There could be better reports and better training posters and knowledge base. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** I use KnowBe4 Security Awareness Training to train employees on phishing emails, exposing them to real-world scenarios and trending topics. ### 25. Effortless Compliance and Training Management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2026 **What do you like best about KnowBe4 Security Awareness Training?** I appreciate the ease of use of KnowBe4 Security Awareness Training. Building trainings and campaigns is pretty slick, which makes the process much smoother. Another key advantage is that it maintains our compliance for ISO 27001, GDPR, and HIPAA, and allows a quick and easy way to provide training for employees without having to create this ourselves. Additionally, it connects with Vanta to support our compliance efforts. **What do you dislike about KnowBe4 Security Awareness Training?** I wish there were more up to date trainings, there are many layers to do anything, using the smart groups and connecting with the trainings feels more involved and cumbersome than it needs to be. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** KnowBe4 Security Awareness Training keeps us compliant with ISO 27001, GDPR, HIPAA, and simplifies employee training. It offers an easy way to conduct training without building it ourselves and connects with Vanta for compliance. ### 26. Intuitive and Engaging Security Training with Excellent Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Marcelo W. | Sr Cybersecurity Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about KnowBe4 Security Awareness Training?** I really enjoy using the KnowBe4 Security Awareness Training platform. I find it very intuitive and effective, especially because of its strong integration with Google services and its robust reporting capabilities, which make it easy to monitor progress and measure results. I also appreciate the learning experience it provides, the video-based training is engaging and well-structured, offering targeted content that helps users truly understand and retain security best practices. **What do you dislike about KnowBe4 Security Awareness Training?** In some situations, having additional options to customize the content or reporting layouts for particular organizational requirements would be beneficial. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** KnowBe4 Security Awareness Training is tackling one of the most significant challenges in cybersecurity: the human element. By providing ongoing education on topics like phishing, social engineering, and various security threats, the platform plays a key role in minimizing the risk of human mistakes that could result in security incidents. Additionally, it offers detailed reports and metrics, which enable us to monitor user progress and pinpoint areas that require further focus. This data-driven strategy not only enhances our organization’s overall security posture but also fosters a stronger culture of security awareness among employees. **Official Response from Isa Munoz:** > Thank you for your fantastic feedback on our platform, Marcelo! We're so glad to hear that our intuitive interface, Google integration, and engaging video content are helping you build a strong security culture, and we truly appreciate your suggestion about enhanced customization options - feedback like this helps us continue improving to meet your organizational needs. ### 27. Great Customization and Feedback, but Needs More Varied Test Scenarios **Rating:** 5.0/5.0 stars **Reviewed by:** Faridi M. | Information Technology Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about KnowBe4 Security Awareness Training?** I like the ability it has to allow us to create customizable phishing campaigns as well as customizable training regimes for our enrolled staff. The feedback obtained after tabulating the aggregated test results is highly appreciated as it compares our buisness against others in the same or similar areas. **What do you dislike about KnowBe4 Security Awareness Training?** The only thing I dislike about this product is that there are a couple of tests that are a bit repetitive and havent changed much in content over time. As such, our enrolled staff quickly recognizes these and always get the answers right. Though some may consider this as an indicator that they are aware of the situation and know how to respond accordingly, but some variance in the scenarios would definitely go a long way to show that its not always going to be coming to them in that exact same manner. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** The KnowBe4 Security Awareness training, as its name implies, provides us with a necessary training environment for our staff when it comes to improving their cybersecurity practices. This tool helps them understand that the IT unit is not the only division within an organization that is solely responsible for cybersecurity and that they also each need to both understand and play their parts in preventing and reporting cyber threats. In our organization this is important as our staff were not always that tech savvy and didnt understand that the Nigerian Prince is actually a scammer just waiting to take their money. With respect to our business sector, this is even more imporant as financial institutions need to be very strict when it comes to cybersecurity in order to safeguard both the information and financial assets of our clients. **Official Response from Isa Munoz:** > Thank you for your detailed review and for recognizing the value of our customization capabilities and industry benchmarking! We absolutely hear your feedback about test scenario variety. We're continuously working to expand our template library with fresh, realistic scenarios to keep your staff challenged and truly prepared for the ever-changing threat landscape. ### 28. Reliable and User-Friendly Platform with Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Brian L. | I.T. Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about KnowBe4 Security Awareness Training?** The platform is straightforward to learn and use, particularly thanks to the support provided by the dedicated KnowBe4 representative assigned to your account. I have been using KnowBe4 for nearly eight years and it has never let me down. The training has been extremely valuable in raising staff awareness about potential malicious messages and has helped prevent numerous threats from reaching the inbox. **What do you dislike about KnowBe4 Security Awareness Training?** There is not a feature that i 'dislike', just don't have a use for. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Before I started in this role and began using KnowBe4, users would frequently open or click on most attachments and links in emails. Our MSP was constantly dealing with the consequences of these actions, such as malicious software trying to install itself on the network, frequent password compromises, and accounts being taken over by bad actors. However, after I implemented KnowBe4, the user training made a noticeable difference—staff became much more aware of the potential consequences of their actions. A bit of well-placed caution can significantly influence user behavior. Over the first six months of using KnowBe4, our Phish Prone percentage dropped dramatically as staff completed the training modules and put their new knowledge into practice. ### 29. KnowBe4: Making Sure Your Team is READY **Rating:** 5.0/5.0 stars **Reviewed by:** Theo F. | Compliance Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2025 **What do you like best about KnowBe4 Security Awareness Training?** KnowBe4 is a great because not only can you train your team to spot phishing and other cyber related security issues, but you can see exactly where your teams strengths and weaknesses are. With training on every issue you might encounter, relevant information to share with your team, and detailed reports about training campaigns you can be sure your team will be ready! I also love that if I'm too busy to set up a new campaign, I can always reach out and they are always happy to help me set something up and keep the training rolling. **What do you dislike about KnowBe4 Security Awareness Training?** I'm sure my team would say that dislike how convincing their phishing training is and how easy it is for me to give out extra training when they fail- another plus for me! **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** KnowBe4 has an evolving catalog of quizzes, videos, and even games that train you and your team to spot potential cyber security risks and how to deal with them. With real world examples and immersive training, you can see exactly how your company will react to security breaches and constantly train them to do better and be safer. **Official Response from Isa Munoz:** > Thank you for this enthusiastic review, Theo! We love hearing that our realistic simulations are keeping your team on their toes (even if they don't always love it!), and we're thrilled that our support team has been there to help you maintain momentum with your training campaigns. Your success in building a security-ready culture is exactly what we're here to support! ### 30. Engaging Training with Interactive Content and Comprehension Challenges **Rating:** 4.5/5.0 stars **Reviewed by:** Stacey S. | Office Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about KnowBe4 Security Awareness Training?** I like that the trainings are a mix of listening, reading, and questions. That makes people really pay attention and use comprehension skills to pass the quizzes and tests. The content is engaging as well. I found it easy to create trainings and I can modify to my company's specific needs. **What do you dislike about KnowBe4 Security Awareness Training?** I wish more modules were available in each subscription level but I understand there needs to be incentives to subscribe to the higher levels. We also had issues with the Phish Alert Report button not working in Outlook for users at various times, even when I followed the steps that KnowBe4 had in a banner on how to fix that. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** KnowBe4 is helping end users stop and think before clicking on links and opening attachments, even if they appear to come from a trusted source. We had a cyber attack scare a few years ago and I do not want to repeat that or have something worse happen where the scammers actually infiltrate. **Official Response from Isa Munoz:** > Thank you for your positive feedback on our engaging, multi-format content and customization capabilities, Stacey! We appreciate your input about module availability across subscription tiers and the Phish Alert button challenges. Please don't hesitate to reach out to our support team if those Outlook issues persist, as we're committed to ensuring the button works seamlessly so your users can easily report threats and keep your organization protected. ### 31. Comprehensive training platform for security and privacy **Rating:** 4.0/5.0 stars **Reviewed by:** Drew T. | Security Program Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2024 **What do you like best about KnowBe4 Security Awareness Training?** The library of training choices is quite extensive. I like how we can tailor each year's annual campaigns based on what we want to include and there are so many options to go through. The content has almost always been right on target and updated with the accelerating threat landscape. **What do you dislike about KnowBe4 Security Awareness Training?** Some of our users still seem to struggle navigating into KB4 and doing their training. I don't know exactly how to suggest improvement in the UI necessarily. But it comes up here and there. One thing I've noticed is that when I get the KB4 email with trainings to do, I click the link to follow to the training, go through my SSO, and then it opens on the landing page and not on the training I clicked. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** We have used the phishing campaigns every quarter to test and evaluate the risk of our employees in that manner. I love this part. The SAT portion is more to fulfill control requirements. ### 32. KnowBe4: Effective Security Training with Realistic Simulations, but Pricey for Small Teams **Rating:** 4.5/5.0 stars **Reviewed by:** Alessandro A. | IT Network System Admin, Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about KnowBe4 Security Awareness Training?** KnowBe4 is a leading platform for security awareness training and phishing simulation. Its main strengths are its ease of use, quick setup, and extensive, regularly updated training content. The phishing simulations are realistic and effective, and the reporting tools provide clear insights into employee progress and security risks. **What do you dislike about KnowBe4 Security Awareness Training?** However, KnowBe4 can be expensive for smaller organizations, and some users find the content repetitive over time. Certain customization and reporting features are only available in higher-tier plans, and maintaining employee engagement can sometimes be challenging. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** KnowBe4 Security Awareness Training helps solve the problem of human error in cybersecurity — one of the biggest causes of data breaches and phishing incidents. By educating employees through interactive modules and simulated phishing attacks, it significantly improves their ability to recognize and avoid malicious emails and social engineering attempts. The main benefit is a more security-aware workforce, which reduces the organization’s overall risk exposure. It also provides measurable insights through detailed reports and analytics, allowing management to track progress and demonstrate compliance with security policies and regulations. In short, KnowBe4 turns employees from potential security liabilities into active defenders against cyber threats. **Official Response from Isa Munoz:** > Thank you for recognizing KnowBe4 as a leading platform and for highlighting how we're helping transform your employees into active cyber defenders! We appreciate your candid feedback about pricing for smaller organizations and content variety. We're committed to providing value across all organization sizes and continuously expanding our content library to keep training fresh and engaging for your team. ### 33. KnowBe4 - Products **Rating:** 4.5/5.0 stars **Reviewed by:** Nagaraju N. | Enterprise (> 1000 emp.) **Reviewed Date:** February 21, 2024 **What do you like best about KnowBe4 Security Awareness Training?** KnowBe4 has improved its threat detection capabilities and acquired Egress Defender. The platform integrations work extremely well, and overall performance and usability have improved compared to earlier versions. PhishER quick actions are good. Security Awareness training modules are helping great to Users. **What do you dislike about KnowBe4 Security Awareness Training?** Publishing Languages improved where helping Global support organizations like us. Own content uploading option is highly valuable, team can improve on this area of improving own content while uploading. overall 4.9/5 **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** ability to work and assign trainings what users required. Modstore have much developed content which understand our users easily about security threats. ### 34. Effective and User-Friendly Security Training **Rating:** 3.5/5.0 stars **Reviewed by:** Erica G. | Director, Corporate Strategy & Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about KnowBe4 Security Awareness Training?** I feel like KnowBe4 Security Awareness Training is easy to use and has improved the quality of our security. We are able to assign additional training for those that fall for phishing scams while rewarding those that report phishing, so the security awareness training is tailored to those that need it most. The initial setup was very easy. **What do you dislike about KnowBe4 Security Awareness Training?** No complaints **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** KnowBe4 Security Awareness Training keeps our employees and their equipment safe, improves our security quality, and allows tailored training, assigning extra training for those falling for phishing while rewarding prompt reporting. ### 35. E-Data security awareness best platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Danna Paola L. | Fixed Assets Accountant, Semiconductors, Mid-Market (51-1000 emp.) **Reviewed Date:** November 03, 2023 **What do you like best about KnowBe4 Security Awareness Training?** Every scenario is always compared to real-life events so you as a user can really grasp the consequences of acting irresponsibly, also it ensures that you comprehend how the security risks appear and how easy it is to avoid human mistakes. **What do you dislike about KnowBe4 Security Awareness Training?** I would love to receive some certifications after you complete your trainings and maybe longer courses to add depth to the learning experience. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Making collaborators aware about the potential risks that are online and how to react to them, getting us to be inform and prepared to take action and to conquer human error. **Official Response from Isa Munoz:** > Thank you, Danna, for taking the time to leave a review! We're glad to hear that you're finding our content entertaining and helpful. ### 36. User-Friendly Training, But Lacks Long-Term Retention **Rating:** 4.0/5.0 stars **Reviewed by:** James K. | SMB Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2026 **What do you like best about KnowBe4 Security Awareness Training?** I like that KnowBe4 Security Awareness Training is simple to use and straightforward, delivered in bite-sized chunks so I don't have to complete long-form training. It means I can complete the training on my own time. I appreciate the accessibility via desktop, allowing me to start and stop as needed, and if a new module gets added, I get notified. I like the self-serve aspect because it doesn't disrupt business as usual. The initial setup was super straightforward. **What do you dislike about KnowBe4 Security Awareness Training?** It's a bit like exam revision where you learn something to pass the test, and I'm not sure what I retain long term versus what I remember short term just to pass the test. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** KnowBe4 Security Awareness Training helps me follow safe work procedures with easy, bite-sized training modules that can be completed at my own pace, ensuring it doesn't disrupt daily business activities. ### 37. Practical and Engaging Way to Build Security Awareness **Rating:** 4.5/5.0 stars **Reviewed by:** Sumit S C. | Associate Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 12, 2025 **What do you like best about KnowBe4 Security Awareness Training?** What I appreciate most is that the platform offers a wide range of modules focused on training and explaining concepts in practical ways. I also like that it doesn't allow you to skip the video recordings, ensuring that you actually watch them, since the questions are based solely on the content covered in those videos. **What do you dislike about KnowBe4 Security Awareness Training?** Some of the training videos tend to feel a bit lengthy or repetitive, especially if you have already been using the platform for some time. Additionally, I think the user interface could be improved to be more interactive. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** KnowBe4 has been instrumental in addressing one of our greatest vulnerabilities: human error. Since implementing it, we've seen a noticeable increase in overall awareness among our team, and the number of phishing clicks has dropped significantly. The platform streamlines the process of keeping everyone informed and vigilant, all without making it seem like an added burden. ### 38. Highly Customizable and User-Friendly, but Needs More Flexibility in Campaign Editing **Rating:** 5.0/5.0 stars **Reviewed by:** Alexandre O. | IT Technician, Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about KnowBe4 Security Awareness Training?** What I like the most about KnowBe4 is how customizable it is. You can really go into depth for training for certain users depending on their role. The phishing campaigns too! It's user friendly too! **What do you dislike about KnowBe4 Security Awareness Training?** The worse thing I find is when a campaign is started, you cant edit it on the fly. You have to start a new one. Also wish there was a preview when you select a landing page to see what it looks like. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** It helps protect our organization from cyber attacks and it trains our users to be vigilant! ### 39. Effective Training with Minor Campaign Setup Hurdles **Rating:** 4.0/5.0 stars **Reviewed by:** Suzi J. | Human Resources Operations Manager **Reviewed Date:** January 29, 2026 **What do you like best about KnowBe4 Security Awareness Training?** I use KnowBe4 Security Awareness Training for compliance courses for new hires and all staff. It helps us track completion rates, sends out automatic reminder emails, and we can use the modstore library. I like that the trainings are relevant and engaging. The way the trainings are broken down into pieces makes the information easy to digest. **What do you dislike about KnowBe4 Security Awareness Training?** Setting up the training campaigns based on groups can be complicated. I wish there was the ability to update an in-progress campaign with new groups without having to close the campaign and start a new one. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** I use KnowBe4 Security Awareness Training to track completion rates, send automatic reminder emails, and access the ModStore library. The trainings are relevant and engaging, and they're broken down into pieces, making the information easy to digest. ### 40. Reliable and easy-to-use security training, but phishing customization could be improved **Rating:** 4.5/5.0 stars **Reviewed by:** Alvaro I. | Director of Web Development, Mid-Market (51-1000 emp.) **Reviewed Date:** September 24, 2025 **What do you like best about KnowBe4 Security Awareness Training?** At my company, we use KnowBe4 to ensure our team stays informed about protecting sensitive information. The platform supports us in fostering a consistent security mindset throughout the organization, which is very important to us. I find the training modules straightforward, concise, and practical, making it easy for employees to complete them without losing interest. **What do you dislike about KnowBe4 Security Awareness Training?** One aspect that could be improved is the customization of phishing simulations. I found that some of the templates are too easy for employees to recognize, which lessens the impact of the tests. If there were more flexibility and the ability to create more realistic, tailored phishing scenarios, the simulations would be much more effective and valuable. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** KnowBe4 has helped us address the challenge of ensuring our entire team stays aware of security risks and best practices. Prior to using this platform, it was difficult to guarantee that everyone understood how to protect sensitive information in their daily work. Now, we are able to provide consistent training that is brief and easy for employees to complete, while also conducting phishing simulations to test their awareness. This approach keeps security at the forefront for everyone and helps reduce the risk of human error, which remains one of the biggest vulnerabilities in any organization. **Official Response from Isa Munoz:** > Thank you for your detailed review, Alvaro! We're glad to hear that our straightforward training modules are helping you foster a strong security mindset across your organization. Your feedback about phishing simulation customization is valuable - we understand the importance of realistic, challenging scenarios and will share your input with our team. ### 41. Efficient Phishing Training with Robust Insights **Rating:** 4.0/5.0 stars **Reviewed by:** Cole K. | Information Security Analyst II **Reviewed Date:** January 29, 2026 **What do you like best about KnowBe4 Security Awareness Training?** I use KnowBe4 Security Awareness Training on a monthly basis for our quarterly phishing training and test emails. I appreciate how it gives us metrics and insights on how our end users handle phishing attempts and automates this process as well. I like the phishing AI templates that have been extra challenging this year for our company, which has benefited us by improving end user click rates. Additionally, the reports help us generate our Cyber metrics on phishing, and I found the initial setup very easy to get familiar with. **What do you dislike about KnowBe4 Security Awareness Training?** No feedback **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** I use KnowBe4 Security Awareness Training for quarterly phishing training. It provides metrics on user responses to phishing and automates the process, helping us with challenging AI templates that benefit our click rates and generate cyber metrics. ### 42. Highly Relevant, Real-World Scenarios That Deliver **Rating:** 5.0/5.0 stars **Reviewed by:** Alesha K. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2026 **What do you like best about KnowBe4 Security Awareness Training?** I like the relevance and real world scenarios. It's easy to navigate and engaging. The customer support has been amazing. I use the Compliance Training portion to train employeesa **What do you dislike about KnowBe4 Security Awareness Training?** The only downside that I see is the reputation of training in general. Most employees seem reluctant to learn how to keep the company safe because they don't think it's relevant to them. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** The amount of phishing attempts that employees encounter and how to prevent those dreaded clicks. ### 43. Extensive Training Video Library Makes Monthly Assignments Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Nancy C. | CISO, Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2026 **What do you like best about KnowBe4 Security Awareness Training?** KnowBe4 has a large library of training videos of varying lengths to choose from. This makes it easy to choose monthly training videos for our users. **What do you dislike about KnowBe4 Security Awareness Training?** So far, there is nothing I dislike about the KnowBe4 platform. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** KnowBe4 allows our firm to provide monthly security awareness training for our users. This helps keep security awareness fresh in the minds of the users so they are less likely to make a mistake. The phishing simulation emails allow us to test the users and see if they are benefiting from the training. ### 44. Great Digital Training Content—Would Love Even More **Rating:** 5.0/5.0 stars **Reviewed by:** Dallas S. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2026 **What do you like best about KnowBe4 Security Awareness Training?** The training content is good. I like the digital content. I want to see more of that. Things that I can put into screensavers and printable media. **What do you dislike about KnowBe4 Security Awareness Training?** There is not much HIPAA related training. If there was more training on this content, that would be great. Also, training like Fraud, Waste, and Abuse. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** It provides the platform that we can use to document the training we are required to give to our staff. ### 45. Extensive, Varied Training Options Through the Modstore **Rating:** 5.0/5.0 stars **Reviewed by:** Adam E. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2026 **What do you like best about KnowBe4 Security Awareness Training?** The width and depth of available training coupled with the varied types of training available through the Modstore. **What do you dislike about KnowBe4 Security Awareness Training?** Some of the training can lean a little too dry at times and disengages the user. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** I have been a KB4 customer across three different companies spanning Sales and Collection, Education, and Healthcare. They have always had comprehensive training available to cover whatever industry and job roles were applicable to the environment at the time. ### 46. It is pretty good for general population Security Awareness Training **Rating:** 5.0/5.0 stars **Reviewed by:** John K. | IT Compliance Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2022 **What do you like best about KnowBe4 Security Awareness Training?** I like the video training courses offered by KnowBe4. I like setting the reminder notifications about incomplete training going to the enrollee and the enrollee's manager. Coupled with requiring acknowledgment of some I.T. policies, I think KnowBe4 Security Awareness Training perfectly fits my audit compliance needs. **What do you dislike about KnowBe4 Security Awareness Training?** Minor thing, but not able to customize all titles of courses **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Good I.T. practice, and PCI-DSS's requirements for new-hire and annual Security Awareness Training ### 47. A great tool for email security training **Rating:** 4.5/5.0 stars **Reviewed by:** Jonathan P. | System administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2025 **What do you like best about KnowBe4 Security Awareness Training?** Knowbe4 easily integrates wit our IdP, making user management and training tracking a breeze. Implementing the tool takes a few hours maximum and only needs to be reviewed once per quarter depending on the need. We have never had an issue requiring support but whenever we need to communicate with the them for our contract, we always have an answer quickly. **What do you dislike about KnowBe4 Security Awareness Training?** Sometimes it can feel like you are always missing out on features available in a higher tier of subscription. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Both for compliance requirement and for user training, having a phishing campaign with highly customizable templates (including a large library) is a great asset. Our developers often talk about the emails they received to see if they can find our which are from a campaign and to us, this means they are more aware at all times. ### 48. Easy Training Tracking Over Time **Rating:** 4.5/5.0 stars **Reviewed by:** Gabe C. | LHP Engineering Solutions, Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2026 **What do you like best about KnowBe4 Security Awareness Training?** Ease of use and tracking of training over the course of time **What do you dislike about KnowBe4 Security Awareness Training?** emails sometimes look like spam and it can be tricky to know if its a test or not **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** it provides an enterprise level training not just on one platform but all of ours ### 49. Great platform to learn and prepare yourself against cyber threats **Rating:** 5.0/5.0 stars **Reviewed by:** Shubhank S. | Support Analyst, Logistics and Supply Chain, Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2025 **What do you like best about KnowBe4 Security Awareness Training?** The platform offers a wide range of security awareness modules and simulations. We often receive phishing test emails, and if we happen to click on them by mistake, we are automatically assigned the relevant training through KnowBe4. Navigating the platform is straightforward, and the content is updated regularly. I also appreciate that the dashboard clearly displays how many trainings I still need to complete. **What do you dislike about KnowBe4 Security Awareness Training?** For users who have been using it for some time, certain content may start to feel repetitive. Additionally, when compared to similar products, the user interface is rather basic. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** This tool helps me recognize the types of cyber threats that could cause losses to the company as a result of common mistakes we often make. It also plays a role in minimizing human errors in the field of cybersecurity by educating users about these potential threats. ### 50. Great platform for training users on Security and keeping them vigilant for Malicious email **Rating:** 5.0/5.0 stars **Reviewed by:** Adam N. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2022 **What do you like best about KnowBe4 Security Awareness Training?** They have an AI tool now that selects email templates for you based on the role of the "target" and current industry trends. **What do you dislike about KnowBe4 Security Awareness Training?** The customer success team doesn't reach out nearly as often as they used to. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** We are required to do annual security training, and this is an quick, easy way for us to implement that. Also, the phish testing makes our users much more vigilant. ## KnowBe4 Security Awareness Training Discussions - [Content](https://www.g2.com/discussions/15196-content) - 2 comments, 2 upvotes - [Best Practices for Admins Evaluating Suspicious Emails - Tools Used?](https://www.g2.com/discussions/15187-best-practices-for-admins-evaluating-suspicious-emails-tools-used) - 4 comments, 2 upvotes - [Is there any way I can enable the option to download the training videos?](https://www.g2.com/discussions/40996-is-there-any-way-i-can-enable-the-option-to-download-the-training-videos) - 2 comments, 1 upvote - [How to begin an awareness program?](https://www.g2.com/discussions/40992-how-to-begin-an-awareness-program) - 2 comments, 1 upvote - [How we can add point based system to reward the employees?](https://www.g2.com/discussions/37265-how-we-can-add-point-based-system-to-reward-the-employees) - 2 comments, 1 upvote - [View KnowBe4 Security Awareness Training pricing details and edition comparison](https://www.g2.com/products/knowbe4-security-awareness-training/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-01+14%3A37%3A27+-0500&secure%5Bsession_id%5D=f9493a89-5498-414b-b28d-370b44c077a3&secure%5Btoken%5D=324845ae3d87ce1a741b0ee17fa1abc2c2402162bec43a1c507538cb0c1b3e06&format=llm_user) ## KnowBe4 Security Awareness Training Integrations - [Adlumin](https://www.g2.com/products/adlumin/reviews) - [A-LIGN](https://www.g2.com/products/a-lign/reviews) - [Anecdotes](https://www.g2.com/products/anecdotes/reviews) - [Azure Active Directory Domain Services](https://www.g2.com/products/azure-active-directory-domain-services/reviews) - [Blink](https://www.g2.com/products/blink-ops-blink/reviews) - [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews) - [Cornerstone Learning](https://www.g2.com/products/cornerstone-learning/reviews) - [COZYROC Solutions](https://www.g2.com/products/cozyroc-solutions/reviews) - [Drata](https://www.g2.com/products/drata/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Hyperproof](https://www.g2.com/products/hyperproof/reviews) - [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) - [KnowBe4 PhishER/PhishER Plus](https://www.g2.com/products/knowbe4-phisher-phisher-plus/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Defender for Endpoint](https://www.g2.com/products/microsoft-defender-for-endpoint/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Power Apps](https://www.g2.com/products/microsoft-power-apps/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [OneLogin](https://www.g2.com/products/onelogin/reviews) - [Rapid7 Managed Detection and Response Services](https://www.g2.com/products/rapid7-managed-detection-and-response-services/reviews) - [Trustifi Email Security](https://www.g2.com/products/trustifi-email-security/reviews) - [Vanta](https://www.g2.com/products/vanta/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) ## KnowBe4 Security Awareness Training Features **Assessment** - Continuous Assessment - Phishing Assessment - Baselining **Training** - Content Library - Interactive Training - Gamification **Administration** - Risk-scoring - Customization - White-Labeling - Reporting - AI-generated Content ## Top KnowBe4 Security Awareness Training Alternatives - [Hoxhunt](https://www.g2.com/products/hoxhunt/reviews) - 4.8/5.0 (3,692 reviews) - [MetaCompliance Security Awareness Training](https://www.g2.com/products/metacompliance-security-awareness-training/reviews) - 4.6/5.0 (1,116 reviews) - [SoSafe](https://www.g2.com/products/sosafe/reviews) - 4.5/5.0 (797 reviews)