---
title: KnowBe4 Security Awareness Training Reviews
meta_title: 'KnowBe4 Security Awareness Training Reviews 2026: Details, Pricing, &
  Features | G2'
meta_description: Filter 2383 reviews by the users' company size, role or industry
  to find out how KnowBe4 Security Awareness Training works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 2383
  scale: '5'
date_modified: '2026-08-04'
parent_category:
  name: Vulnerability Management
  url: https://www.g2.com/categories/vulnerability-management
---

# KnowBe4 Security Awareness Training Reviews
**Vendor:** KnowBe4, Inc.  
**Category:** [Security Awareness Training Software](https://www.g2.com/categories/security-awareness-training)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 2,383
## About KnowBe4 Security Awareness Training
KnowBe4 is the world&#39;s largest security awareness and compliance training library, empowering organizations to transform employees into a strong line of defense against cyber threats. Our comprehensive agentic AI platform creates an adaptive defense layer that mitigates risks associated with human error—a significant vulnerability in cybersecurity. The KnowBe4 platform combines AI-powered personalized learning experiences with automated phishing simulations that adapt to individual user behavior, addressing specific areas of vulnerability. Our industry-leading library features engaging security awareness and compliance content in 35 languages, plus modules for cloud email security, real-time coaching, and crowdsourced anti-phishing. Key Features: - AI-driven simulated phishing and personalized training that enhances user behavior against evolving threats - Enterprise-grade, AI-driven orchestration and automation, analytics, and reporting for efficient program management - Intuitive administration console enabling rapid deployment and immediate time-to-value - Risk Score enables precise risk identification and targeted remediation plans for effective risk management Through continuous intelligence and real-time coaching, KnowBe4 creates an active feedback loop that helps IT and security teams build a strong security culture while measurably reducing risk. Organizations of all sizes can efficiently manage their human and AI risk while delivering personalized training experiences that drive lasting behavior change and maintain compliance with industry regulations.



## KnowBe4 Security Awareness Training Pros & Cons
**What users like:**

- Users appreciate the **user-friendly interface** of KnowBe4, making security training management easy and straightforward. (123 reviews)
- Users value the **personalized training features** of KnowBe4, enhancing security awareness and engagement across the organization. (104 reviews)
- Users value the **flexible and comprehensive educational content** of KnowBe4, enhancing compliance and training efficiency. (56 reviews)
- Users highlight the **engaging content** of KnowBe4 Security Awareness Training, making learning interactive and relevant to real threats. (55 reviews)
- Users find the **easy setup** of KnowBe4 Security Awareness Training to be smooth and efficient, enhancing overall functionality. (54 reviews)
- Helpful (47 reviews)
- Users value the **flexibility in topic selection and training assignment** , enhancing engagement and effectiveness in security awareness. (46 reviews)
- Awareness Increase (43 reviews)
- Users appreciate the **responsive customer support** from KnowBe4, making it easy to resolve issues effectively. (43 reviews)
- Threat Detection (37 reviews)

**What users dislike:**

- Users struggle with **phishing simulation limitations** and receive inadequate support, resulting in delays and inefficiencies. (36 reviews)
- Users find the training content to be **repetitive over time** , leading to decreased engagement and effectiveness. (28 reviews)
- Users find the **limited customization** options challenging, affecting the effectiveness and smooth integration of training sessions. (27 reviews)
- Users find the **training content outdated** and lacking relevance, with inconsistent quality across videos and modules. (21 reviews)
- Users find a **steep learning curve** with KnowBe4, making navigation and feature mastery challenging for new users. (16 reviews)
- Poor Customer Support (15 reviews)
- Integration Issues (14 reviews)
- Expensive (13 reviews)
- Users find the **inadequate reporting** features challenging, causing confusion and hindering effective training management. (13 reviews)
- Group Management (12 reviews)

## KnowBe4 Security Awareness Training Reviews
  ### 1. Dynamic awareness training

**Rating:** 4.0/5.0 stars

**Reviewed by:** m B. | CISO, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 05, 2025

**What do you like best about KnowBe4 Security Awareness Training?**

dynamic content that is relevant at the moment.

**What do you dislike about KnowBe4 Security Awareness Training?**

poor translation into Dutch of the various training courses

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

awareness of security and cyber security.

  ### 2. Amazing Training Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ted G. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 11, 2025

**What do you like best about KnowBe4 Security Awareness Training?**

KnowBe4's KSAT platform is very easy to use, covers most areas of security awareness training, and is a very easy setup for all items.

**What do you dislike about KnowBe4 Security Awareness Training?**

There is nothing I can say bad about the platform.  While I do have some ideas for additional changes that I personally desire, there is nothing holding me back from my day to day tasks.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

We are covered on all areas of security awareness, as well as all desired remedial training due to simulated phishing failures.

  ### 3. Good platform to provide security trainings

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 19, 2024

**What do you like best about KnowBe4 Security Awareness Training?**

KnowBe4 is our main tool for security awareness trainings, used by everyone in the company, when they join, during phishing campaigns or refreshers. The training marketplace, segmented by area or internal team on the company is very handful, making it easier to select trainings that make sense for each team. It was easy to implement and the integration with Drata is a perfect-fit for us. So far we had minimal interactions with the support team, all of them good enough.

**What do you dislike about KnowBe4 Security Awareness Training?**

For training campaings without time fixed to finish, when all users finish the trainings, the campaign is finished, forcing the administrators to create new campaigns when there are new joiners.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

As part of requirements of SOC 2 Type 2 and ISO 27001, KB4 is helping us to achieve this requirement by integrating perfectly with Drata.
The automated phishing campaigns also make us aware of people that are prone to this attack vector, making us to work on it.

**Official Response from Isa Munoz:**

> Thank you for taking the time to leave such a detailed review! We're happy to hear that you find our training library helpful for targeting specific teams. Reach out to your Customer Success Manager to help you with training campaigns for new users, they are happy to help.  Thank you for being a valued KnowBe4 customer! 

  ### 4. Effective and user-friendly security awareness training

**Rating:** 4.5/5.0 stars

**Reviewed by:** Morne K. | Information Security Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** November 14, 2024

**What do you like best about KnowBe4 Security Awareness Training?**

The variety and depth of the training modules are impressive, covering a wide range of security topics. The platform is easy to use and implement. The integration was easy, and customer support was assisted without any issues. Pre-scheduling in advance makes it easy to ensure the training covers a few months and our employees get training monthly.

**What do you dislike about KnowBe4 Security Awareness Training?**

Specific modules could be too long, making it hard to stay engaged during a busy workday. The ability to customise some of the training is limited.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

KnowBe4 provides comprehensive training that educates employees on recognizing and responding to various cyber threats, reducing the risk of security breaches. Our phishing campaigns shows a massive decline on phishing clicks.

**Official Response from Isa Munoz:**

> Thank you, Morne, for taking the time to leave a review and for being a KnowBe4 customer! Glad to hear that your phishing campaigns are showing a massive decline in phishing clicks. Please reach out to your Customer Success Manager to share more details on the customization you are looking for so our product team can look into it. Appreciate the input! 

  ### 5. Security Culture WIth KnowBe4

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 17, 2025

**What do you like best about KnowBe4 Security Awareness Training?**

I like the variety of training topics and the ability to add customize modules that I can distribute my policies to staff. In building my security culture I am able to assess the level of security awareness via the Security Awareness Proficiency Assessment (SAPA) and the security culture score. Phishing test  is a big plus to determine if the training is actually working

**What do you dislike about KnowBe4 Security Awareness Training?**

Some of the training and phishing material is not geared towards countries other that the main countries that utilize amazon or IRS. so the training is limited for other regions

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

Reporting on how well the training is going and its effectiveness

  ### 6. Great, Easy tool with high compliance rates

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 14, 2024

**What do you like best about KnowBe4 Security Awareness Training?**

The systems is easy to manage and create campaigns for training and phishing.  The content is varied and easy to follow for all users in my org.  We have seen higher compliance rates, and satisfaction scrores since switching, implemenation was fast and simple, and I go in several times a month to look for new trainings to deploy that are relevant to current trends in Cyber Security with great success.

**What do you dislike about KnowBe4 Security Awareness Training?**

Having to review all of the different training can take a really long time, since you have to watch/read/play all the way through to get what is happening.  I also found the settings page a little obtuse, sometimes options simply arent there, and I dont know why.  Once it was setup though the integrations with Outlook and O365 work well.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

Clients require Cyber training for us to win contracts, it also helps my users ask fewer questions, and report phishing and spam more frequently.

**Official Response from Isa Munoz:**

> Thank you for taking the time to leave a detailed review! We're happy to hear that you find KnowBe4 easy to manage and that it's boosting your completion rates and user satisfaction. Your Customer Success Manager is always available to help you with sorting through the training content library. We will share your feedback on the settings page with our product team. 

  ### 7. Easy and fun

**Rating:** 5.0/5.0 stars

**Reviewed by:** Caron L. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 08, 2025

**What do you like best about KnowBe4 Security Awareness Training?**

It is easy and fun. The console is easy to navigate and there are a lot of visual features and graphs.

**What do you dislike about KnowBe4 Security Awareness Training?**

There is. Nothing i dislike. It’s easy to use.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

It giving my users confidence and skills to catch bad emails.

  ### 8. Good Product and Great Customer Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Oliver C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 07, 2025

**What do you like best about KnowBe4 Security Awareness Training?**

They have great customer service. I have a sales rep and a technical contact.  My technical contact is so helpful.  He walks me through doing anything that I need to do on the console (launching campaigns, running phishing test, user setup, etc.)

**What do you dislike about KnowBe4 Security Awareness Training?**

The phishing templates could be better.  They could have more varied topics and updated more often.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

It is really helping our user community become more security aware.  It has been critical to increasing our security posture.

  ### 9. KnowBe4 Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marcial F. | IT Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 30, 2025

**What do you like best about KnowBe4 Security Awareness Training?**

The vast amounts of training modules available as well as the ability to create our own phishing emails

**What do you dislike about KnowBe4 Security Awareness Training?**

The setup can be a little complicated to do

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

Assisting with keeping our clients up to date on older and newer style of phishing emails, as well as set them up with trainings

  ### 10. Engaging and Effective Security Awareness Training

**Rating:** 4.5/5.0 stars

**Reviewed by:** Alec X. | Information Systems Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 13, 2025

**What do you like best about KnowBe4 Security Awareness Training?**

KnowBe4 makes security awareness training easy and engaging. The platform is user-friendly, the training modules are interactive, and the phishing simulations help reinforce best practices. It’s a great way to educate employees and reduce security risks.

**What do you dislike about KnowBe4 Security Awareness Training?**

The KnowBe4 Admin console could be more user-friendly.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

Implementing best practices for security and helping our team members stay informed and vigilant on the latest cyber threats and risks.

**Official Response from Isa Munoz:**

> Thank you for your review and for being a valued KnowBe4 customer, Alex! We're delighted that you find our platform easy to use and appreciate our extensive training catalog. It's great to hear that our team has been helpful in providing support. Your feedback about feature discovery is valuable - your Customer Success Manager would be happy to schedule a comprehensive walkthrough to ensure you're making the most of all the tools available to meet your compliance needs and optimize your security awareness training.

  ### 11. Good user experience, poor admin experience

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.)

**Reviewed Date:** November 14, 2024

**What do you like best about KnowBe4 Security Awareness Training?**

From a user perspective, the courses are intuitive and easy to use.

**What do you dislike about KnowBe4 Security Awareness Training?**

From the admin side, the site is not efficient. The automated emails are phishy and get reported by our users. Downloading reports doesnt always works. You cant edit all users at once--only up to the 500 per page. Courses/modules show as past-due, but you have to manually extend them for users to still access them. You should be able to originally choose a time period for a campaign to be past due and have it still accessible. The biggest issue I have had for the past two years is user account related--I have an employee who cant access the training, but when I try to assign it, KB4 says they don't exist; When I try to add them, KB4 says they already exist.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

It helps us administor info sec training for a large campus population.

**Official Response from Isa Munoz:**

> Thank you for your detailed feedback - we appreciate you taking the time to share your experience with us. We’ve connected with one of our Advanced Support Engineers for assistance to address some of your challenges. To resolve the issue with employees who can’t access the training, we recommend the following steps:
1. Verify that your identity provider is transmitting the user's email address rather than their UPN or ProxyAddress.
2. If you discover two separate user profiles in the KnowBe4 console, we advise merging these user accounts to ensure accurate reflection of training completion under a single user profile. Here is a link to a support article about merging user accounts with more information: https://support.knowbe4.com/hc/en-us/articles/228179028-Merge-Users.

If this does not help resolve the user issue, please submit a support ticket. Additionally, you can bulk edit users via CSV import without any limit or automate user updates with one of our User Provisioning options. For additional support on phishing template suggestions and extending past-due courses, please connect with your Customer Success Manager, they are always available to help. Thank you for being a valued KnowBe4 customer! 

  ### 12. Best cybersecurity awareness training for the employees

**Rating:** 5.0/5.0 stars

**Reviewed by:** Slawek P. | Director of Technology, Enterprise (> 1000 emp.)

**Reviewed Date:** April 25, 2025

**What do you like best about KnowBe4 Security Awareness Training?**

The improvement in phish prone percentage of users has been tremendous ever since we started using knowbe4. We went from over 50% down to almost 0%. The best part is that user are really careful and when in doubt forward questionable emails to IT.

**What do you dislike about KnowBe4 Security Awareness Training?**

It's an amazing product with no negatives

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

Knowbe4 provides awareness training to our employees which in turn helps to keep our organization safe

  ### 13. KnowBe4 has a great collection of content to choose from and all relevant options to use it!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Chris v. | CISO, Enterprise (> 1000 emp.)

**Reviewed Date:** February 17, 2025

**What do you like best about KnowBe4 Security Awareness Training?**

The vast amount of available content in so many languages, and the model of working together with other content publishers to get even more into the library.

**What do you dislike about KnowBe4 Security Awareness Training?**

I found a few useful training modules that were not available in Dutch language...

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

KnowBe4 is providing us a complete platform that supports our efforts to create information security awareness, measure and train where needed.

  ### 14. Security Awareness Leader

**Rating:** 5.0/5.0 stars

**Reviewed by:** Juan B. | Cyber Security Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** February 10, 2025

**What do you like best about KnowBe4 Security Awareness Training?**

The training has interactive content, videos and quizzes, allows our organizations to send simulated phishing attacks to employees, has extensive library of content, data driven users risk scores.

**What do you dislike about KnowBe4 Security Awareness Training?**

Repetitive content and customization limitations.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

KnowBe4 trains employees to identify and report suspicious emails through simulated phishing campaigns and awareness training and reduces the likelihood of successful phishing attacks and strengthens the organization's first line of defense.

  ### 15. Learn how to stay safe online

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 14, 2025

**What do you like best about KnowBe4 Security Awareness Training?**

Online safety training is interactive and effective.  They have training modules and they send practice phishing emails.  This allows users good practice on recognizing risky emails.  If they don't report the test email, they receive a notification and are assigned a training module to reinforce the lesson.

**What do you dislike about KnowBe4 Security Awareness Training?**

I have noticed users report legit emails more now as well as phishing emails.  I don't think that is really a downside.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

Our users are made more aware of strategies and methods bad  actors use to gain access to accounts and information.  It helps our organization and helps the end users recognize scams.

**Official Response from Isa Munoz:**

> Thank you for your review and for being a valued KnowBe4 customer! We're delighted that our solution is helping your organization and end users recognize scams and understand the strategies used by bad actors. Your feedback helps us continue to improve our service!

  ### 16. Why aren't you a part of the family already?

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lauren C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 07, 2025

**What do you like best about KnowBe4 Security Awareness Training?**

The training is engaging and first rate. It provides your end users with all of the information you want them to have in digestible sessions. The platform is easy to stand up and is scalable for all organization sizes.

**What do you dislike about KnowBe4 Security Awareness Training?**

It doesn't fulfill my mission to bore my end users to tears!

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

It allows us to teach end users of varying technical background from novice to expert, pertinent information that helps us secure our environment.

  ### 17. Phil Customer Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 07, 2025

**What do you like best about KnowBe4 Security Awareness Training?**

Through multiple campaigns over the last few years, we've had a clear decrease in repeat offenders.

**What do you dislike about KnowBe4 Security Awareness Training?**

Only downsides are end users complaints about training(s) and occasional false positives (issues with Barracuda scans on occasion).

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

Working in a municipality, we have a higher than average what one would call "at risk" employees.  The training / phishing campaigns have greatly reduced the number of "clickers", and the change in thought process before opening / replying etc.

  ### 18. Quality Training Software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Travis S. | Director of Technology, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 14, 2024

**What do you like best about KnowBe4 Security Awareness Training?**

The videos do a good job of keeping people engaged in the content. Setting up the software and whitelisting was easy with all the help docs. The well crafted tests keep people on alert, and aid them in developing the necessary skills needed to spot malicious emails.

**What do you dislike about KnowBe4 Security Awareness Training?**

The GUI to create new trainings and run new campaigns could be more streamlined and easier to use.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

The critical problem on online safety. A surprising amount of users saw an email in their inbox and assumed it was legitimate because it made it past other spam filters. By improving associate security knowledge our security incident ratio has shrunk consiberably.

**Official Response from Isa Munoz:**

> Thank you for taking the time to leave a review, Travis! We're glad to hear our videos and tests are helping your team develop the right skills for spotting malicious emails. Your feedback about streamlining the GUI for creating training and running campaigns is valuable, and we'll share it with our product team. Thank you for being a valued KnowBe4 customer!

  ### 19. KnowBe4 Security Awareness Training Easy to Navigate

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** February 04, 2025

**What do you like best about KnowBe4 Security Awareness Training?**

I feel like the phishing simulations are like real phishing emails.  Often people in the organization I work for gets fooled be these phishing emails.  The effort to get the simulation setup is not much therefore it is easy to use and manageable.  The training is also very interactive and keeps our users engaged.  If help is needed the KnowBe4 support team is always reachable and ready to help.  The is good tracking metrics also on the KnowBe4 platform.

**What do you dislike about KnowBe4 Security Awareness Training?**

Best the emails are automated and sometimes adjust to users behaviour some users say that they get too many phishing emails.  Personally I don't really have any complains.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

The Security Awareness of users is what is being solved for us.  Our users are a lot more deligent about security and when they are in doubt they verify especially on phishing emails.

**Official Response from Isa Munoz:**

> Thank you for your review, and for being a valued KnowBe4 customer! We're happy to hear that our phishing simulations are realistic and easy to set up, and that our training is keeping your users engaged. Your Customer Success Manager would be happy to discuss strategies for optimizing the frequency of phishing emails to ensure the best experience for all your users.

  ### 20. Excellent product that has improved our security posture

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 15, 2024

**What do you like best about KnowBe4 Security Awareness Training?**

We use the KnowBe4 library of courses to train our employees on  yearly basis.  The primary course we use every year is updated by KnowBe4 to reflect recent hacking trends.  We also use other courses as refreshers for our employees, and we have great feedback for the "Inside Man

We also use the test phishing campaigns monthly to see if our users have an understanding of how to be secure.  Our scores have massively improved since we intially obtained the product.

**What do you dislike about KnowBe4 Security Awareness Training?**

I find User Adminstration and assigning of permissions to be more convulted than it needs to be.

The reporting component could be improved as well as we need to do a bit of work to get the reports to look they way we need

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

The software is keeping our users aware of how to stay secure in a corporate environment

**Official Response from Isa Munoz:**

> Thank you for taking the time to leave such a detailed review! We're thrilled to hear that you find our training library valuable, especially the updated content reflecting recent hacking trends. We appreciate your feedback about user administration and reporting - we'll share this feedback with our product team. 

  ### 21. Our staff went from zero to hero in cybersecurity self defence

**Rating:** 5.0/5.0 stars

**Reviewed by:** Humayoon S. | Team Lead Cyber Security, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 21, 2023

**What do you like best about KnowBe4 Security Awareness Training?**

So easy to manage and start campaigns, and makes learning interactive and fun.

**What do you dislike about KnowBe4 Security Awareness Training?**

I did not find anything that I dislike about it, however they should consider creating web browser extension to find phishing links in real time as they teach

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

Our team was target of phishing attack and this product helped teach them how to be safe

  ### 22. Nice range of options. Need some newer ones though.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Janis H. | Enterprise (> 1000 emp.)

**Reviewed Date:** March 04, 2024

**What do you like best about KnowBe4 Security Awareness Training?**

Easy tracking of who completes.
Wide range of topics
The October month content was great!

**What do you dislike about KnowBe4 Security Awareness Training?**

The app should be a bit easier to sign into, perhaps add an MFA option so they don't have to log into work first, before being able to download the app?

More recent content so I don't duplicate training

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

Knowledge awareness that users can also use at home as well.. looking for red flags.

  ### 23. The KnowBe4 platform has been very helpful.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Wendy M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 07, 2025

**What do you like best about KnowBe4 Security Awareness Training?**

They have very informative topics and creative ways to train our employees. It is very easy to use and customer support is very helpful.

**What do you dislike about KnowBe4 Security Awareness Training?**

I really like it all but would like to see a few more trainings of 30 minutes or more.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

It has definitely helped our employees to stop and think before they click.  They are aware of the red flags to watch for in phishing emails.

  ### 24. Good product

**Rating:** 4.5/5.0 stars

**Reviewed by:** Joe W. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 05, 2024

**What do you like best about KnowBe4 Security Awareness Training?**

KnowBe4 offers a vast array of training topics, and have themed modules. I like that there are multiple training choices for most topics.

**What do you dislike about KnowBe4 Security Awareness Training?**

The current admin intrrface is a little clunky and difficult to navigate.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

We are currently focusing on phishing and BEC very heavily. KnowBe4 helps us train users in what to look for within emails to not only protect themselves, but also our organization.

  ### 25. Cybersecurity Trainer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Susan S. | Technology Training Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 07, 2025

**What do you like best about KnowBe4 Security Awareness Training?**

I like the fresh approach to training, including comedic sketches and series, like The Inside Man.

**What do you dislike about KnowBe4 Security Awareness Training?**

Some of the short, cartoon training modules are a bit basic.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

By creating new content that addresses current cybersecurity threats including AI, voice cloning, and deep fakes, KnowBe4 provides training material on evolving threats. I also use their phishing data to help guide me on areas of weakness for our employees.

  ### 26. Great Experience with KnowBe4: Highly Satisfied with Their Security Awareness Training

**Rating:** 4.5/5.0 stars

**Reviewed by:** Stuart C. | IT Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 06, 2024

**What do you like best about KnowBe4 Security Awareness Training?**

We’ve been using KnowBe4 for our security awareness training, and I’m extremely satisfied with the results. One of the standout features is the high-quality training videos. They are engaging, informative, and easy to understand, which makes learning about cybersecurity both enjoyable and effective for our team.

The content is well-produced, with real-world scenarios that resonate with users of all technical levels. This has really helped increase our team's awareness and improve our security posture.

**What do you dislike about KnowBe4 Security Awareness Training?**

The only minor challenge I’ve encountered is the limited customization options for some of the compliance training content. While the courses are well-designed and comprehensive, it would be great to have more flexibility in tailoring them to better suit our specific industry needs or internal processes. The ability to adjust content to match our organization's unique policies or regulations would add extra value.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

risk awareness in the business

**Official Response from Isa Munoz:**

> Thank you for your detailed review, and for being a valued KnowBe4 customer, Stuart! We will share your feedback on customization options with our product team. Please don't hesitate to reach out to your Customer Success Manager for help in identifying training content that best suits your organization's specific needs.

  ### 27. Great for basic security awareness training content

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 13, 2025

**What do you like best about KnowBe4 Security Awareness Training?**

I've been using KnowBe4 for our organization's security awareness training, and it does exactly what it promises. The training modules are comprehensive and engaging, making it easy for employees to understand and retain important security practices.

**What do you dislike about KnowBe4 Security Awareness Training?**

One area for improvement would be the frequency of content updates. While the training modules are effective, I wish the content was updated a bit more frequently to keep pace with the rapidly changing cybersecurity landscape.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

This primarily solves the problem of how do we automate notifying and tracking the completion of training for our employees.

**Official Response from Isa Munoz:**

> Thanks for being a valued KnowBe4 customer! We're so pleased to hear about your positive experience with our comprehensive training and variety of delivery methods! It's wonderful that your account manager has been helpful throughout your journey with us. We appreciate your feedback on the Administrative Platform and course management. 

  ### 28. Empower all your users

**Rating:** 5.0/5.0 stars

**Reviewed by:** jorge v. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 07, 2025

**What do you like best about KnowBe4 Security Awareness Training?**

Is a tool that can be used by all employes, no matter your IT background. For use in Colombia is great to have the platform in Spanish. Ease to use

**What do you dislike about KnowBe4 Security Awareness Training?**

We've saw that the phishing is more realistic every day, try to include the ones with attachments that needs passwords to be opened

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

Helping our clients to be aware and to CARE about their information

  ### 29. Excellent security trainings platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Bogdan S. | Senior Linux System Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 18, 2024

**What do you like best about KnowBe4 Security Awareness Training?**

Different levels of detail are available with many other training modules. Knowbe4 is the perfect platform for the monthly reminder and the yearly mandatory security training.

**What do you dislike about KnowBe4 Security Awareness Training?**

Sometimes is kinda hard to find training material through the "ModStore"

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

Very good product for training for security awareness as well as email phishing training and simulations

  ### 30. Great learning tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brandon P. | Social Media Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 13, 2025

**What do you like best about KnowBe4 Security Awareness Training?**

I like the ability to give users training on what issues are out there and to help them avoid the pitfalls.

**What do you dislike about KnowBe4 Security Awareness Training?**

I would say the knowledge on my part not knowing what all knowbe4 has to offer.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

Makes our college more aware of what current threats are and what to watch out for.

  ### 31. Other departments have asked if we can do their training

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** November 14, 2024

**What do you like best about KnowBe4 Security Awareness Training?**

It's engaging. After October cyber awareness month, several other departments in the company, thinking we created our own training modules, asked if we could create their trainings. The specific feedback was that the training we used from KnowBe4 was much more interesting and engaging compared to other trainings we use in the company. As a cybersecurity porfessional I like that I can count on going to the store and finding things that are up to date and relavant to what is going on in the world.

**What do you dislike about KnowBe4 Security Awareness Training?**

I honestly can't think of any off the top of my head. If there are any, they're so minor I don't think of them.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

it prepares and remindes everyone in our company how to deal with security incidents and to stay vigilant when it comes to phishing and vishing

**Official Response from Isa Munoz:**

> Thank you for taking the time to leave a review! We're glad KnowBe4 is helping prepare your team to deal with security incidents and stay vigilant against phishing and vishing threats. 

  ### 32. Complete training

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 09, 2025

**What do you like best about KnowBe4 Security Awareness Training?**

KnowBe4 offers engaging and interactive training modules that make learning about cybersecurity both informative and enjoyable. The real-world examples and phishing simulations help reinforce key concepts and promote better security habits across any organization

**What do you dislike about KnowBe4 Security Awareness Training?**

While the platform is overall very effective, some of the training modules can feel slightly repetitive over time, especially for users who are already familiar with cybersecurity basics. However, this repetition can also reinforce important concepts, which is beneficial in the long run.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

KnowBe4 Security Awareness Training is solving the problem of human error and helping organizations be able to focus on more technical threats.

**Official Response from Isa Munoz:**

> Thank you for taking the time to share your detailed review! We're happy to hear that our interactive training modules and real-world examples are helping reinforce security awareness in your organization. Thank you for being a valued KnowBe4 customer!
           

  ### 33. KnowBe4 keeps our team aware and vigilant

**Rating:** 4.0/5.0 stars

**Reviewed by:** Brian W. | H, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 13, 2025

**What do you like best about KnowBe4 Security Awareness Training?**

It's simple to set up and report from. Useful reminders on what to look out for during training are simple and helpful.

**What do you dislike about KnowBe4 Security Awareness Training?**

The user interface is dated and could use a refresh to current standards, user experience best practices, and aesthetics.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

Phishing scam awareness and other cyber security best practices.

  ### 34. I'd rather be proactive than reactive!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Susan J. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 07, 2025

**What do you like best about KnowBe4 Security Awareness Training?**

It keeps up with the current cyber security landscape. It's the easiest for employees to use, and fast to implement.

**What do you dislike about KnowBe4 Security Awareness Training?**

As a manager, I want to know which questions my employees miss, so I can concentrate on learning opportunities.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

It is a check box that lowers our cyber insurance, but it makes our employees more knowledgeable and about thinking before clicking.

  ### 35. KnowBe4 provides world-class support and have intuitive products.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 13, 2025

**What do you like best about KnowBe4 Security Awareness Training?**

I really appreciate the fact that the goal of eleminating the human risk element as much as possible is the very clear.

**What do you dislike about KnowBe4 Security Awareness Training?**

It seems as the company gets larger, they are beginning to push sales of their various products more than before.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

It is providing our users with a toolset to use when faced with a risky/suspicious action. Most times this comes in the form of an email. This gives me as an admin a greater sense of peace about the weakest link in the security armor.

**Official Response from Isa Munoz:**

> Thank you for your review, and for being a valued KnowBe4 customer! We're happy that you find our platform easy to use and appreciate our extensive training catalog. It's great to hear that our team has been helpful in providing support! 

  ### 36. Senior Information Security Officer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Luis Alfredo G. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 09, 2025

**What do you like best about KnowBe4 Security Awareness Training?**

The possibilities to execute online awareness through diverse options and channels.

**What do you dislike about KnowBe4 Security Awareness Training?**

The content could be updated to different countries in LATAM market.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

Centralize cybersecurity awareness with updated content, key KPIs, and various strategies to enhance user behavior. The Knwobe4 platform enables companies to implement a powerful, centralized cybersecurity awareness program with key metrics to assess the organization’s maturity.

  ### 37. Best Training and Phishing simulation tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rajkumar R. | CISO, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 16, 2024

**What do you like best about KnowBe4 Security Awareness Training?**

KnowBe4 Security Awareness Training is its ability to transform every employee into a vigilant and informed participant in the organization's security efforts, significantly enhancing the overall security posture

**What do you dislike about KnowBe4 Security Awareness Training?**

Plans, It good to have the option to chooses Awareness videos based on org

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

Its giving individual risk score

  ### 38. Helpful training

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Maritime | Enterprise (> 1000 emp.)

**Reviewed Date:** April 13, 2025

**What do you like best about KnowBe4 Security Awareness Training?**

The KB4 platform is typically easy to manage with just a few annoyances. The training is well received by most end users and is easy to understand.

**What do you dislike about KnowBe4 Security Awareness Training?**

The inability to build custom subtitles is frustrating. There have been several occasions where a training I wanted to offer wasn’t in a language I needed and would have halily translated it myself.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

The KB4 training helps us with security the weakest  link, the end users. I have received a lot of good feedback over the years about the insightfulness and how the information is offered.

  ### 39. Valuable Training

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 07, 2025

**What do you like best about KnowBe4 Security Awareness Training?**

The training updates each year as the threats are also changing.  I appreciate that we can provided up-to-date training to our staff.  I also appreciate being able to create groups and assign different training to different type of trainees. (standard computer user vs high risk).

**What do you dislike about KnowBe4 Security Awareness Training?**

I wish we didn't have to upgrade to the highest level to get some of the features

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

KnowBe4 security awareness training allows us to provide training to all of our staff whether they are in the office or remote.  This helps so we can alternate between video training and in-person training.

  ### 40. Knowbe4 is helping our organization to improve awareness of security.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marcos S. | IT Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** November 14, 2024

**What do you like best about KnowBe4 Security Awareness Training?**

We are experiening using knowbe4 for about one year and we publish a campaign monthly chosing a specific training that is relevant to our company. We are pleased to receive good feedback from users as well as see a growing index of participation from them.

**What do you dislike about KnowBe4 Security Awareness Training?**

Some training requires too much mouse clicks for navigate and advance between videos and questions and sometimes some users think they already finished the training but there is more content to see.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

Mitigates the risk of data leaks, help company in compliance with internal and external rules.

**Official Response from Isa Munoz:**

> Thank you, Marcos, for taking the time to leave a review! We appreciate your input regarding the navigation in some training modules and will share this with our product team. It’s great to hear that our training is helping mitigate data leak risks and supporting your compliance efforts.

  ### 41. Knowbe4 security awareness training

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sheldon F. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 07, 2025

**What do you like best about KnowBe4 Security Awareness Training?**

The training allows me to give my users more tools to learn how to deal with IT security threats

**What do you dislike about KnowBe4 Security Awareness Training?**

Trying to get user buy in to complete required training.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

Users don’t understand the need to be diligent when it comes to security at the workplace. This training is the starting point to get them to understand their role.

  ### 42. KnowBe4 is a Must Have At Your Company

**Rating:** 5.0/5.0 stars

**Reviewed by:** David O. | Dev/Ops Systems Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 18, 2024

**What do you like best about KnowBe4 Security Awareness Training?**

KnowBe4 has really helped us educate our work force on the dangers that lurk out ther in the IT world, especially phishing.  They provide user friendly training videos that we can easily manage.  Their PhishER has also been extrememly helpful for us to compbat malicios emails that make it past our spam filter.  A user can report the phish and once in  PhishER, we can analys the message headers and links, and even extract duplicate copies from everyone else's mailbox that may have gotten it.

We have it connected to our Microsoft 365 platform, so it is easy to create new users.

When we do need support, they have been super helpful.  As we are going through NIST and Sox compliance, KnowBe4 has been a brand that is trusted among industry experts.

**What do you dislike about KnowBe4 Security Awareness Training?**

There are absolutly no downsides to training our users and protecting our company from bad actors.  One feature I'd like is for PhishRip to allow us to rip emails when we change the content of what it searchs for to rip.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

Every day, bad actors get better and better at trying to get our users to hand over their data.  KnowBe4 has helped us teach them what to look for, and what not to do.

  ### 43. Great testing, training and reporting

**Rating:** 5.0/5.0 stars

**Reviewed by:** Elizabeth H. | Owner, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 18, 2024

**What do you like best about KnowBe4 Security Awareness Training?**

The training programs are informative and there is such a wide variety of lessons, videos and "games" to tailor it to your team! There are so many topics and activities available that I no longer get the "sigh, this again" emails... We have been using for a bout a year now and have been pleased. It was easy to set up, customer support is fantastic and my team has really taken to it! I love that I can see progress reports and send out reminders right inside of the Application!

**What do you dislike about KnowBe4 Security Awareness Training?**

sorting and filtering the training can be a bit cumbersome- especially when looking for the next part of a series

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

Our office is required to participate in 40 hours of cyber security training per year and I was struggling to come up with ideas and consistently push phishing tests- now my phishing tests are pushed automatically so I don't even have to think about them and ensuring training is done is so easy!

  ### 44. KnowBe4

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.)

**Reviewed Date:** October 30, 2024

**What do you like best about KnowBe4 Security Awareness Training?**

From an HR standpoint, I like that I can add legal compliance trainings in the same system that our IT department uses. This streamlines the process and simplifies everything for employees.

**What do you dislike about KnowBe4 Security Awareness Training?**

I am happy with the system overall. The one downside is that assigning training is a bit manual for us but that's due to how the system is managed rather than the system capabilities.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

I use KnowBe4 for the compliance library for HR-related trainings. This allows us to give mandated training to employees across the US.

  ### 45. Great way to train and test your users with a vast library of resources to pull from

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kristopher J. | IT System Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 18, 2024

**What do you like best about KnowBe4 Security Awareness Training?**

This product can fit into any security training needs, and is easy to setup and use.  Support was fast to respond when I did need help during initial setup.  We integrated it with Azure SSO and have  followed their implimentation guide to get initial user assessments completed to establish a baseline and now have quarterly phishing tests scheduled with auto-enrollment in remedial training for users who fail the tests.  There are a number of other resources available including print materials for handouts or wall posters and videos and other content can can be integrated into presentations or other materials.  We probably use a quarter of the features available to us, and plan to utilize it more over time, but even with the level of testing and training we have now, we've already seen a massive improvement in our employees reporting emails and correctly identifying real and simulated phishing emails.  Even with our small organization, we use it daily and have new users auto-enrolled in assessments, etc. to keep the dashboards accurately reflecting the knowledge level of our employees and can even see aggregate by department or the whole org.

**What do you dislike about KnowBe4 Security Awareness Training?**

It can be overwhelming at first, but once initial setup and integration with your user data is ready to go, it's entirely up to you to device how much or how little you do and can easily be scaled up or back as-needed.  The content library is massive and can be confusing to decide what is the most relevant and/or included in your subscription, but there are filters you can play with to figure it out.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

User security education in general, specifically on the safe handling of and identifying and reporting suspicious emails.  The training provided exposes our employess to a broad knowlegde base of computer, email, and network security practices as well as common scams/spams/phishing and other attack vectors that we could not adequately spread the word about by ourselves.

**Official Response from Lily  Borges:**

> Thank you, Kristopher, for taking time out of your day to leave us feedback and for being a KnowBe4 customer. Happy to hear that you are seeing improvements in your users reporting and identifying phishing emails. 

  ### 46. Securing the Weakest Link:  The Human Firewall

**Rating:** 4.5/5.0 stars

**Reviewed by:** Joey A. | Vice President of Information Technology, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 30, 2019

**What do you like best about KnowBe4 Security Awareness Training?**

KnowBe4 has Active Directory integration.  We are able to target specific users who can inflict financial damage to our organization as well as those that have access to multiple resources.  As part of defined groups, when employees leave or join our organization, they are automatically added to users for testing.  We are also able to schedule periodic and Ad Hoc training campaigns.

**What do you dislike about KnowBe4 Security Awareness Training?**

Only one thing:  They do not, as of yet, have a mobile app.

**Recommendations to others considering KnowBe4 Security Awareness Training:**

This is one of the most valuable tools we've ever implemented.  An organization can invest many millions of dollars for end point protection, firewall, threat mitigation and protection and the like but these are only as strong as the weakest link.  Shoring up the weakest link cultivates best practices and safe computing leading to peace of mind (and business); especially for the Board of Directors, investors AND Information Technology Staff.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

We are proactive in securing our weaknesses (the end user).  We started out with a very high failure rate and we've gotten it down to 5%.  Eliminating all failures is near impossible due to periodic employee turnover BUT with all our current end users that have been trained, they know how to spot questionable requests; whether via email or otherwise.  They are taught how to "think for themselves/"

  ### 47. Great company!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kandice M. | Executive Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 28, 2019

**What do you like best about KnowBe4 Security Awareness Training?**

KnowBe4 is like having a cyber expert on staff.  They assist with setting up and scheduling in depth training and tracking.  It's so easy to set it up and then I receive reports of what's going on with my users and their training as well as phish reports.  They have been an integral part of our cyber security plan!

**What do you dislike about KnowBe4 Security Awareness Training?**

I don't have anything that I dislike about the program.  It has all worked great for me and my users.

**Recommendations to others considering KnowBe4 Security Awareness Training:**

I would highly recommend KnowB4 - they are so easy to work with and they make the training fun and interesting.  They have been a great partner to our firm!

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

KnowBe4 has made our firm more educated on cyber crimes and scams.  We recently went through our first cyber audit and they were impressed with the knowledge level of our users. For our first report we did better than expected!

  ### 48. Amazing & Flexable

**Rating:** 5.0/5.0 stars

**Reviewed by:** Barb B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 08, 2025

**What do you like best about KnowBe4 Security Awareness Training?**

As a manager I can choose my content and advance schedule my training.  It’s a very flexable.  A necessary tool in my cyber defense toolbox!

**What do you dislike about KnowBe4 Security Awareness Training?**

Modifying groups is a little cumbersome when you don’t use it often.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

Cyber Safety - keeping users informed and updated on the latest threats.  This allows the users to remain productive.

  ### 49. KnowBe4 Makes Security Training Effective and Easy!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 07, 2025

**What do you like best about KnowBe4 Security Awareness Training?**

Knowbe4 simplifies security training to the point where we exceed compliance  requests while freeing up the Infosec Team!

**What do you dislike about KnowBe4 Security Awareness Training?**

The only downside I have found that is if a user is brought into training by a filter there is no way to remove them easily from that training if needed - you either have to force complete their training making it inaccurate, leave it as unfinished which messes with your completion percentages, or make an exception list which makes the console disorganized with tons of extra groups.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

Meeting compliance objectives while educating the staff.

  ### 50. Easy to use platform - wealth of training options

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 13, 2025

**What do you like best about KnowBe4 Security Awareness Training?**

There are many different options KnowBe4 provides for training. They provide a large catalogue that allows organizations to tailor their training to their needs. There are many ways the platform can be used to automatically handle re-training as well. 

Additionally their team is very helpful in providing support to its customers.

**What do you dislike about KnowBe4 Security Awareness Training?**

There are many features that I didn't know about until customer success managers walked me through them.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

The training is topical and succint. It helps us meet our compliance needs.

**Official Response from Isa Munoz:**

> Thank you for your review, and for being a valued KnowBe4 customer! We're happy that you find our platform easy to use and appreciate our extensive training catalog. It's great to hear that our team has been helpful in providing support.


## KnowBe4 Security Awareness Training Discussions
  - [Content](https://www.g2.com/discussions/15196-content) - 2 comments, 2 upvotes
  - [Best Practices for Admins Evaluating Suspicious Emails - Tools Used?](https://www.g2.com/discussions/15187-best-practices-for-admins-evaluating-suspicious-emails-tools-used) - 4 comments, 2 upvotes
  - [Is there any way I can enable the option to download the training videos?](https://www.g2.com/discussions/40996-is-there-any-way-i-can-enable-the-option-to-download-the-training-videos) - 2 comments, 1 upvote
  - [How to begin an awareness program?](https://www.g2.com/discussions/40992-how-to-begin-an-awareness-program) - 2 comments, 1 upvote
  - [How we can add point based system to reward the employees?](https://www.g2.com/discussions/37265-how-we-can-add-point-based-system-to-reward-the-employees) - 2 comments, 1 upvote

- [View KnowBe4 Security Awareness Training pricing details and edition comparison](https://www.g2.com/products/knowbe4-security-awareness-training/reviews?page=9&section=pricing&secure%5Bexpires_at%5D=2026-08-04+17%3A02%3A31+-0500&secure%5Bsession_id%5D=c2781cb3-d120-460d-ab21-bdde8a912a17&secure%5Btoken%5D=56d8f2c2a810971073b944826be09078b7b11230a3019ae2830f8d16c83f64d4&format=llm_user)
## KnowBe4 Security Awareness Training Integrations
  - [Adlumin](https://www.g2.com/products/adlumin/reviews)
  - [A-LIGN](https://www.g2.com/products/a-lign/reviews)
  - [Anecdotes](https://www.g2.com/products/anecdotes/reviews)
  - [Blink](https://www.g2.com/products/blink-ops-blink/reviews)
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  - [COZYROC Solutions](https://www.g2.com/products/cozyroc-solutions/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [Hyperproof](https://www.g2.com/products/hyperproof/reviews)
  - [JumpCloud](https://www.g2.com/products/jumpcloud/reviews)
  - [KnowBe4 PhishER/PhishER Plus](https://www.g2.com/products/knowbe4-phisher-phisher-plus/reviews)
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
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  - [Vanta](https://www.g2.com/products/vanta/reviews)
  - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews)

## KnowBe4 Security Awareness Training Features
**Assessment**
- Continuous Assessment
- Phishing Assessment
- Baselining

**Training**
- Content Library
- Interactive Training
- Gamification

**Administration**
- Risk-scoring
- Customization
- White-Labeling
- Reporting
- AI-generated Content

## Top KnowBe4 Security Awareness Training Alternatives
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  - [SoSafe](https://www.g2.com/products/sosafe/reviews) - 4.5/5.0 (797 reviews)

