--- title: KnowBe4 Security Awareness Training Reviews meta_title: 'KnowBe4 Security Awareness Training Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 2379 reviews by the users' company size, role or industry to find out how KnowBe4 Security Awareness Training works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 2379 scale: '5' date_modified: '2026-08-03' parent_category: name: Vulnerability Management url: https://www.g2.com/categories/vulnerability-management --- # KnowBe4 Security Awareness Training Reviews **Vendor:** KnowBe4, Inc. **Category:** [Security Awareness Training Software](https://www.g2.com/categories/security-awareness-training) **Average Rating:** 4.6/5.0 **Total Reviews:** 2,379 ## About KnowBe4 Security Awareness Training KnowBe4 is the world's largest security awareness and compliance training library, empowering organizations to transform employees into a strong line of defense against cyber threats. Our comprehensive agentic AI platform creates an adaptive defense layer that mitigates risks associated with human error—a significant vulnerability in cybersecurity. The KnowBe4 platform combines AI-powered personalized learning experiences with automated phishing simulations that adapt to individual user behavior, addressing specific areas of vulnerability. Our industry-leading library features engaging security awareness and compliance content in 35 languages, plus modules for cloud email security, real-time coaching, and crowdsourced anti-phishing. Key Features: - AI-driven simulated phishing and personalized training that enhances user behavior against evolving threats - Enterprise-grade, AI-driven orchestration and automation, analytics, and reporting for efficient program management - Intuitive administration console enabling rapid deployment and immediate time-to-value - Risk Score enables precise risk identification and targeted remediation plans for effective risk management Through continuous intelligence and real-time coaching, KnowBe4 creates an active feedback loop that helps IT and security teams build a strong security culture while measurably reducing risk. Organizations of all sizes can efficiently manage their human and AI risk while delivering personalized training experiences that drive lasting behavior change and maintain compliance with industry regulations. ## KnowBe4 Security Awareness Training Pros & Cons **What users like:** - Users appreciate the **user-friendly interface** of KnowBe4, making security training management easy and straightforward. (123 reviews) - Users value the **personalized training features** of KnowBe4, enhancing security awareness and engagement across the organization. (104 reviews) - Users value the **flexible and comprehensive educational content** of KnowBe4, enhancing compliance and training efficiency. (56 reviews) - Users highlight the **engaging content** of KnowBe4 Security Awareness Training, making learning interactive and relevant to real threats. (55 reviews) - Users find the **easy setup** of KnowBe4 Security Awareness Training to be smooth and efficient, enhancing overall functionality. (54 reviews) - Helpful (47 reviews) - Users value the **flexibility in topic selection and training assignment** , enhancing engagement and effectiveness in security awareness. (46 reviews) - Awareness Increase (43 reviews) - Users appreciate the **responsive customer support** from KnowBe4, making it easy to resolve issues effectively. (43 reviews) - Threat Detection (37 reviews) **What users dislike:** - Users struggle with **phishing simulation limitations** and receive inadequate support, resulting in delays and inefficiencies. (36 reviews) - Users find the training content to be **repetitive over time** , leading to decreased engagement and effectiveness. (28 reviews) - Users find the **limited customization** options challenging, affecting the effectiveness and smooth integration of training sessions. (27 reviews) - Users find the **training content outdated** and lacking relevance, with inconsistent quality across videos and modules. (21 reviews) - Users find a **steep learning curve** with KnowBe4, making navigation and feature mastery challenging for new users. (16 reviews) - Poor Customer Support (15 reviews) - Integration Issues (14 reviews) - Expensive (13 reviews) - Users find the **inadequate reporting** features challenging, causing confusion and hindering effective training management. (13 reviews) - Group Management (12 reviews) ## KnowBe4 Security Awareness Training Reviews ### 1. Highly Relevant, Real-World Scenarios That Deliver **Rating:** 5.0/5.0 stars **Reviewed by:** Alesha K. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2026 **What do you like best about KnowBe4 Security Awareness Training?** I like the relevance and real world scenarios. It's easy to navigate and engaging. The customer support has been amazing. I use the Compliance Training portion to train employeesa **What do you dislike about KnowBe4 Security Awareness Training?** The only downside that I see is the reputation of training in general. Most employees seem reluctant to learn how to keep the company safe because they don't think it's relevant to them. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** The amount of phishing attempts that employees encounter and how to prevent those dreaded clicks. ### 2. Extensive Training Video Library Makes Monthly Assignments Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Nancy C. | CISO, Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2026 **What do you like best about KnowBe4 Security Awareness Training?** KnowBe4 has a large library of training videos of varying lengths to choose from. This makes it easy to choose monthly training videos for our users. **What do you dislike about KnowBe4 Security Awareness Training?** So far, there is nothing I dislike about the KnowBe4 platform. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** KnowBe4 allows our firm to provide monthly security awareness training for our users. This helps keep security awareness fresh in the minds of the users so they are less likely to make a mistake. The phishing simulation emails allow us to test the users and see if they are benefiting from the training. ### 3. Great Digital Training Content—Would Love Even More **Rating:** 5.0/5.0 stars **Reviewed by:** Dallas S. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2026 **What do you like best about KnowBe4 Security Awareness Training?** The training content is good. I like the digital content. I want to see more of that. Things that I can put into screensavers and printable media. **What do you dislike about KnowBe4 Security Awareness Training?** There is not much HIPAA related training. If there was more training on this content, that would be great. Also, training like Fraud, Waste, and Abuse. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** It provides the platform that we can use to document the training we are required to give to our staff. ### 4. Extensive, Varied Training Options Through the Modstore **Rating:** 5.0/5.0 stars **Reviewed by:** Adam E. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2026 **What do you like best about KnowBe4 Security Awareness Training?** The width and depth of available training coupled with the varied types of training available through the Modstore. **What do you dislike about KnowBe4 Security Awareness Training?** Some of the training can lean a little too dry at times and disengages the user. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** I have been a KB4 customer across three different companies spanning Sales and Collection, Education, and Healthcare. They have always had comprehensive training available to cover whatever industry and job roles were applicable to the environment at the time. ### 5. It is pretty good for general population Security Awareness Training **Rating:** 5.0/5.0 stars **Reviewed by:** John K. | IT Compliance Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2022 **What do you like best about KnowBe4 Security Awareness Training?** I like the video training courses offered by KnowBe4. I like setting the reminder notifications about incomplete training going to the enrollee and the enrollee's manager. Coupled with requiring acknowledgment of some I.T. policies, I think KnowBe4 Security Awareness Training perfectly fits my audit compliance needs. **What do you dislike about KnowBe4 Security Awareness Training?** Minor thing, but not able to customize all titles of courses **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Good I.T. practice, and PCI-DSS's requirements for new-hire and annual Security Awareness Training ### 6. A great tool for email security training **Rating:** 4.5/5.0 stars **Reviewed by:** Jonathan P. | System administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2025 **What do you like best about KnowBe4 Security Awareness Training?** Knowbe4 easily integrates wit our IdP, making user management and training tracking a breeze. Implementing the tool takes a few hours maximum and only needs to be reviewed once per quarter depending on the need. We have never had an issue requiring support but whenever we need to communicate with the them for our contract, we always have an answer quickly. **What do you dislike about KnowBe4 Security Awareness Training?** Sometimes it can feel like you are always missing out on features available in a higher tier of subscription. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Both for compliance requirement and for user training, having a phishing campaign with highly customizable templates (including a large library) is a great asset. Our developers often talk about the emails they received to see if they can find our which are from a campaign and to us, this means they are more aware at all times. ### 7. Easy Training Tracking Over Time **Rating:** 4.5/5.0 stars **Reviewed by:** Gabe C. | LHP Engineering Solutions, Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2026 **What do you like best about KnowBe4 Security Awareness Training?** Ease of use and tracking of training over the course of time **What do you dislike about KnowBe4 Security Awareness Training?** emails sometimes look like spam and it can be tricky to know if its a test or not **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** it provides an enterprise level training not just on one platform but all of ours ### 8. Great platform to learn and prepare yourself against cyber threats **Rating:** 5.0/5.0 stars **Reviewed by:** Shubhank S. | Support Analyst, Logistics and Supply Chain, Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2025 **What do you like best about KnowBe4 Security Awareness Training?** The platform offers a wide range of security awareness modules and simulations. We often receive phishing test emails, and if we happen to click on them by mistake, we are automatically assigned the relevant training through KnowBe4. Navigating the platform is straightforward, and the content is updated regularly. I also appreciate that the dashboard clearly displays how many trainings I still need to complete. **What do you dislike about KnowBe4 Security Awareness Training?** For users who have been using it for some time, certain content may start to feel repetitive. Additionally, when compared to similar products, the user interface is rather basic. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** This tool helps me recognize the types of cyber threats that could cause losses to the company as a result of common mistakes we often make. It also plays a role in minimizing human errors in the field of cybersecurity by educating users about these potential threats. ### 9. Great platform for training users on Security and keeping them vigilant for Malicious email **Rating:** 5.0/5.0 stars **Reviewed by:** Adam N. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2022 **What do you like best about KnowBe4 Security Awareness Training?** They have an AI tool now that selects email templates for you based on the role of the "target" and current industry trends. **What do you dislike about KnowBe4 Security Awareness Training?** The customer success team doesn't reach out nearly as often as they used to. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** We are required to do annual security training, and this is an quick, easy way for us to implement that. Also, the phish testing makes our users much more vigilant. ### 10. Building a User-Friendly Security Culture to Protect Institutional Information **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2026 **What do you like best about KnowBe4 Security Awareness Training?** What I like best about KnowBe4 Security Awareness Training is its practical, risk-focused approach to building a strong security culture. The content is clear, engaging, and tailored to real-world threats, which helps users understand not only what to do, but why it matters. **What do you dislike about KnowBe4 Security Awareness Training?** What I dislike about KnowBe4 Security Awareness Training is that some of the content appears visually outdated, which can make the training less engaging and less appealing for users. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** KnowBe4 Security Awareness Training helps solve the problem of human-related security risks by fostering a strong security culture in a more user-friendly and approachable way. Instead of relying solely on technical controls, it empowers users with clear, relatable training that encourages secure behavior without creating resistance or fatigue. ### 11. User-Friendly Platform with a Rich Resource Library **Rating:** 5.0/5.0 stars **Reviewed by:** Zarai E. | Enterprise (> 1000 emp.) **Reviewed Date:** May 13, 2026 **What do you like best about KnowBe4 Security Awareness Training?** The user friendly platform and broad resources/library. **What do you dislike about KnowBe4 Security Awareness Training?** That I wasn't aware of it earlier in my career. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** All the AI products and information are finally aligning with current digital world problems. ### 12. The application has all the features and functions you would want plus the support is fantasic. **Rating:** 5.0/5.0 stars **Reviewed by:** James B. | IT Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2022 **What do you like best about KnowBe4 Security Awareness Training?** KnowBe4 keeps turning out new content which allows us to push new information to users so they do not get bored with the material. **What do you dislike about KnowBe4 Security Awareness Training?** They have everything you need out of the box. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** KnowBe4's application and consistent information flow allow me to pass current information to my users as well as see how the company as a whole is doing to ensure its vulnerability is minimized. ### 13. Awesome Tools! **Rating:** 5.0/5.0 stars **Reviewed by:** Jeremy M. | Director of Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2023 **What do you like best about KnowBe4 Security Awareness Training?** I really like the AI features that are being implemented. The system can send test phish emails to people based upon their browsing history. **What do you dislike about KnowBe4 Security Awareness Training?** I don't have anything that I would make as a suggestion for knowbe4 to improve upon. I really like the platform. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** It is educating our staff on what phishing emails look like and helping them distinguish between phishing attacks and real information. ### 14. Complete, efficient, easy to use and implement. **Rating:** 5.0/5.0 stars **Reviewed by:** Simon C. | Vice-President, Information technology, Enterprise (> 1000 emp.) **Reviewed Date:** January 14, 2022 **What do you like best about KnowBe4 Security Awareness Training?** The content is excellent, and the platform is very user-friendly. It offers a wide range of features, which I really appreciate. I also love the availability of multi-language content. Implementation was straightforward, and the customer support has been outstanding. **What do you dislike about KnowBe4 Security Awareness Training?** Following-up with people that doesn't do their training is the downside. We escalate to manager but even some of them doesn't follow-up properly. We are integrating it in our official policies and will think at ways to penalise the staff that doesn't comply. **Recommendations to others considering KnowBe4 Security Awareness Training:** We looked at a few products but we are really happy with our choice, great product, great support, amazing. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** We improved our situation a lot. We started with a failure rate of almost 25%, after about a year into the program we are down to around 5% which is a clear improvement. **Official Response from Lily Borges:** > Thank you, Simon for taking the time to leave feedback. We love to hear that your failure rate is down to around 5%, great work! ### 15. Easy Setup, Extensive Security Training Library **Rating:** 5.0/5.0 stars **Reviewed by:** Angela L. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2026 **What do you like best about KnowBe4 Security Awareness Training?** The setup is very easy. The training library is extensive and includes a lot of security topics. Content is updated regularly which is beneficial in keeping our employees abreast of the latest threats. **What do you dislike about KnowBe4 Security Awareness Training?** Some features particularly audit logging for notifications sent can be improved. But overall, it is a minor discrepancy. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Building a security culture within the organization rather than just a tick in a box for compliance. ### 16. Empowers Users with Top-Tier Cybersecurity Training **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2024 **What do you like best about KnowBe4 Security Awareness Training?** I like the modern examples provided to users upon taking the training. I also like the administrative side - I'm able to deploy trainings easily and automate things like reminders to complete trainings. KnowBe4 Security Awareness Training ensures all our users are confident navigating their email inbox and report any potential issues. We use other KnowBe4 training videos and KnowBe4's PhishER software integrated with Microsoft 365 Outlook apps, which makes it very easy to ensure our environment is secure and end users are well-trained. **What do you dislike about KnowBe4 Security Awareness Training?** I am happy with this service. I have no suggestions for improvement. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** I use KnowBe4 Security Awareness Training to educate users on cybersecurity and phishing. It ensures users with different skills confidently handle potential issues. **Official Response from Lily Borges:** > Thank you for taking time out of your day to leave us feedback and for being a KnowBe4 customer. Really happy to hear it's helping your organization protect against phishing attacks. ### 17. Easy, Automated Way to Stay on Top of User Training **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Public Safety | Mid-Market (51-1000 emp.) **Reviewed Date:** February 02, 2026 **What do you like best about KnowBe4 Security Awareness Training?** I like how easy it is to keep up with my users. Much of it can be automated and then run itself which is convenient. **What do you dislike about KnowBe4 Security Awareness Training?** I wish there was an option for smaller more targeted trainings. For example, if a user fails a phishing test instead of them taking the entire 30-minute training again they could be given a few minute training on exactly what they missed. Perhaps even show the original email they failed and have them pick out the problems as a test after the training. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Phishing scams are a major concern for us. We feel like KnowBe4 helps us make our users aware of the risk and what to look for to avoid them. ### 18. Engaging and very user friendly platform for awareness training! **Rating:** 5.0/5.0 stars **Reviewed by:** Denise Magaly P. | Partner, Business Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about KnowBe4 Security Awareness Training?** We have reached a high level of engagement from our team because of KnowBe4 Security Awareness Training. We enjoy the variety of topics, the different modes of training and the automatic training campaign rollouts. **What do you dislike about KnowBe4 Security Awareness Training?** KnowBe4 continues to be weak in terms of Canadian Content like Bill S-211 for example. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** User awareness is part of out strategy to mitigate cyber security risk. **Official Response from Isa Munoz:** > Thank you, Denise, for taking the time to leave a review! We've noted your feedback about Canadian content and will share this with our team. We're happy to hear that our training is contributing to your cyber security strategy! ### 19. Engaging, High-Quality Security Learning Content **Rating:** 4.0/5.0 stars **Reviewed by:** Christopher S. | Full Stack Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2026 **What do you like best about KnowBe4 Security Awareness Training?** It’s great for learning security topics. There’s a lot of content, and some of the videos are high-quality and genuinely entertaining, which makes it easier to stay engaged while learning. **What do you dislike about KnowBe4 Security Awareness Training?** The app isn’t that great, and sometimes it’s difficult to find the videos I’m looking for. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** It's a nice way for people that are company to learn basic security topics without giving overloaded with technical information ### 20. Phenomenal Modstore Content and Highly Customizable Phishing Templates **Rating:** 5.0/5.0 stars **Reviewed by:** Janelle M. | Enterprise (> 1000 emp.) **Reviewed Date:** May 13, 2026 **What do you like best about KnowBe4 Security Awareness Training?** I love the modstore content! The material cannot be beat! The update / refresh rate on new content is phenomenal. I also love how we can customize our phishing templates. **What do you dislike about KnowBe4 Security Awareness Training?** The reports aren't the greatest. I feel like we should be able to fully customize those. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Awareness. It's critical for our success as a toll road to be aware of all of the new templates. ### 21. Solid Security Training with Room for AI Updates **Rating:** 4.5/5.0 stars **Reviewed by:** Neil E. **Reviewed Date:** January 29, 2026 **What do you like best about KnowBe4 Security Awareness Training?** I like that KnowBe4 Security Awareness Training integrates nicely with our GRC tool Vanta, which helps in tracking completion and provides evidence of employees performing up-to-date training at least once a year. The initial setup was easy enough, and we have the login with Google configured as well. All the training setup stuff is also good. **What do you dislike about KnowBe4 Security Awareness Training?** I think it could benefit from more frequent AI training updates, ideally refreshed at least annually, to avoid extra costs associated with the 'Compliance Plus' option. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** I use KnowBe4 Security Awareness Training to ensure compliance with ISO27001, SOC2, and ISO42001, keeping employees informed on phishing and providing tailored training. It integrates well with Vanta for tracking training completion and evidence. ### 22. Great platform for professional trainings related to security and risk management. **Rating:** 5.0/5.0 stars **Reviewed by:** Vivek Y. | DevOps Technical Consultant, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** October 06, 2025 **What do you like best about KnowBe4 Security Awareness Training?** 1. Large number of trainings available related to various subjects such as AI, Cybersecurity, soft skills advancement and more. 2. It offers course contents for global organizations with multiple languages support. 3. The courses are updated on a regular basis which offers most updated details always. **What do you dislike about KnowBe4 Security Awareness Training?** 1. The cost of large organization can be high depending upon the users count. 2. Advance customization options are limited which needs to be updated. 3. Some contents are repetitive for the various trainings in different modules. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** KnowBe4 Platform is a go to platform for our organization for all the security related trainings in all the domains such as AI, Cybersecurity, Product development and more. Our teams are using it on a regular basis to strengthen their expertise to maintain our application secure and safe for our end users. ### 23. Great Training On A Variety Of Topics, Easy to Admin **Rating:** 5.0/5.0 stars **Reviewed by:** Diane G. | Senior Principal Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2025 **What do you like best about KnowBe4 Security Awareness Training?** There is a variety of training types on a variety of topics. Our users find the training helpful personally and professionally. It is easier to administer the system and choose training. Our customer success manager checks in with us to ensure that we are getting the most out of the system and are aware of new programs/functions that are added. **What do you dislike about KnowBe4 Security Awareness Training?** There isn't anything I dislike about it. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** The training helps ensure that our team members are cognizant of the different ways bad actors can try to gain access to our systems and our clients' systems. The phishing campaigns validate the effectiveness of the training. The entire team frequently uses the Phish Alert Button to let us know when they have received an email they perceive as phishing. Security is top of mind for the team. We have several clients who ask specifically what we are doing about cybersecurity and we are able to confidently answer those questions because of KnowBe4. **Official Response from Isa Munoz:** > Thank you for your wonderful review, Diane! We're happy to hear that your team finds value in our diverse training topics both personally and professionally, and that the platform is easy to administer. It's great to know your Customer Success Manager is providing the support you need to maximize the system. ### 24. Cost-Effective Security Training but Needs UI Enhancement **Rating:** 4.0/5.0 stars **Reviewed by:** Nicolas M. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2026 **What do you like best about KnowBe4 Security Awareness Training?** I like that KnowBe4 Security Awareness Training does the job at an affordable price. The initial setup was fairly easy, which is a big plus. **What do you dislike about KnowBe4 Security Awareness Training?** I think the UI experience feels old, and it's not always easy to understand, especially regarding phishing campaigns and how the KPIs are computed. My team is a bit lost in this aspect, and we're thinking about recreating our own KPIs outside of the platform, which is too bad. I think the UI experience is quite poor. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** I use KnowBe4 Security Awareness Training for compliance, improving security awareness, and secure coding. It helps with phishing simulation to enhance our security posture, making audits easier and ensuring staff are more prepared. ### 25. Effective Training, Needs Better Course Creation Tools **Rating:** 3.5/5.0 stars **Reviewed by:** Angus S. | Solutions Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about KnowBe4 Security Awareness Training?** I like the ease of use of KnowBe4 Security Awareness Training, along with the phishing simulation feature and the grading of staff. It helps me monitor good performance and focus on improving those with lower performance scores. **What do you dislike about KnowBe4 Security Awareness Training?** Creating learning/knowledge courses is hard as you have to use external software to create specific file types to upload. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** I use KnowBe4 Security Awareness Training to distribute cybersecurity training in a tracked, monitored way. ### 26. Great platform for awareness campaigns **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** May 05, 2023 **What do you like best about KnowBe4 Security Awareness Training?** Very user friendly and relatively easy to learn. Tons of educational resources that allow admins to be creative in setting up campaigns. **What do you dislike about KnowBe4 Security Awareness Training?** Some glitches have been difficult to troubleshoot (e.g., false positives) and it is challenging to reach a technical team member. Also would appreciate some info providing context for the industry standard benchmark to give it clear credibility, like the number of organizations involved in the estimates used in the benchmark. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** It's increasing our employees' understanding of phishing emails. Over time, report rates have increased and click rates have decreased. ### 27. A Must-Have for Comprehensive Cybersecurity Training **Rating:** 5.0/5.0 stars **Reviewed by:** Jonathan M. **Reviewed Date:** November 18, 2025 **What do you like best about KnowBe4 Security Awareness Training?** I find KnowBe4 Security Awareness Training to be extremely easy to use and very intuitive, which greatly enhances the overall user experience. The platform offers a comprehensive suite of tools that are both powerful and effective in cybersecurity training. It includes essential features such as phishing simulations and extensive training modules that individually and collectively bolster our organization's security awareness. We also invested in the FISHE ER module, which is instrumental in helping us report, identify, and remediate phishing emails. These tools have proven incredibly beneficial by ensuring our organization is compliant with security training requirements and reducing the likelihood of falling victim to phishing tactics and hacks. Moreover, the training helps educate all our staff to recognize malicious emails and other cybersecurity threats, making them more informed and prepared for potential situations. The assistance from product specialists has been invaluable, contributing to a seamless setup and ensuring we are continuously engaged and aware of security protocols. Overall, the training is immensely supportive in achieving our organizational security goals. **What do you dislike about KnowBe4 Security Awareness Training?** I don't like that it is not Free. Seriously, it is worth every penny!! **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** I use KnowBe4 Security Awareness Training to meet compliance for security training, prevent phishing attacks, and increase staff awareness on handling cyber threats effectively. **Official Response from Isa Munoz:** > Thank you for this incredible review and for calling us a "must-have" - we're honored! We're happy to hear that our platform, including the PhishER module, is delivering such strong results for your organization's security posture and compliance needs and we appreciate your kind words about our product specialists who are always here to support your success. ### 28. Effortless, Secure Training with Powerful Automation **Rating:** 4.0/5.0 stars **Reviewed by:** David G. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 29, 2025 **What do you like best about KnowBe4 Security Awareness Training?** great content and automation capabilities so secure training can truly be set it and forget it! **What do you dislike about KnowBe4 Security Awareness Training?** Sometimes users hit the google gmail phishing alerts instead of knowbe4 plugin despite extensive reminders. Would be great to be able to engineer around this. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** our IT team runs very lean and has minimal time for triage and planned security training. Features we pay for enable recurring training, new hire onboarding, and user phish testing to be automated on a recurring basis with reminders which save our team a ton on time while maintaining compliance requirements. ### 29. Quick Setup and Automated Training That Checks All the Compliance Boxes **Rating:** 5.0/5.0 stars **Reviewed by:** Erik B. | IT Services Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2026 **What do you like best about KnowBe4 Security Awareness Training?** I like that it's quick and easy to setup and I love that I can automate training to people who fail certain phishing simulations. The biggest part that I appreciate I think is that it handles sending it out to the users and bugging them to complete the training when they ignore my requests personally. **What do you dislike about KnowBe4 Security Awareness Training?** It's hard to know how people retain it sometimes but for compliance issues it checks all the boxes. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Auditing purposes mostly ### 30. Engaging Training Content That Drives High Completion Rates **Rating:** 4.5/5.0 stars **Reviewed by:** Gregory D. | Cybersecurity, Compliance and Data Protection Officer, Electrical/Electronic Manufacturing, Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2025 **What do you like best about KnowBe4 Security Awareness Training?** KnowBe4 offers a large library of videos, micro-learning modules, phishing simulations, posters, etc. The platform’s short, entertaining content gets us better feedback and completion rates from our staff, compared to more traditional compliance training. **What do you dislike about KnowBe4 Security Awareness Training?** The library is very large, but not all modules have the same production quality. Some older content feels outdated or overly simplistic compared to newer ones. Moreover the admin dashboard is poor compared to other solutions on the market. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** We rely on KnowBe4 to deliver security awareness training to every member of our SaaS business unit. In addition, we use it to run phishing attack simulations, which help ensure our staff remain vigilant. **Official Response from Isa Munoz:** > Thank you for your thoughtful review and for highlighting the improved engagement you're seeing with our content! We appreciate your feedback on content consistency and the admin dashboard. We're actively working on refreshing older modules and enhancing our platform interface. ### 31. Consistently Updated Videos Have Been a Game Changer **Rating:** 5.0/5.0 stars **Reviewed by:** Cory R. | IT Integrations Security Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** May 13, 2026 **What do you like best about KnowBe4 Security Awareness Training?** The consistency of at least having updated videos has been a huge game changer with the product **What do you dislike about KnowBe4 Security Awareness Training?** The only problem I have is some of the questions do you seem to be pretty vague and I have been saying that some of the games have not been super interactive for our team member **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Hoping to educate users as best as I can ### 32. A must have for security awareness **Rating:** 3.5/5.0 stars **Reviewed by:** Hoomi F. | IT Manager, Enterprise (> 1000 emp.) **Reviewed Date:** February 05, 2023 **What do you like best about KnowBe4 Security Awareness Training?** I like that KnowBe4’s training is now more interactive and engaging, with shorter modules and real-world phishing simulations that make it easier to apply security awareness in daily work. **What do you dislike about KnowBe4 Security Awareness Training?** It could improve by adding more advanced, role-specific scenarios and periodic refresher micro-lessons to reinforce learning over time **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** To increase users and staff awareness of different social engineering attacks and reduce risk of users to click on malicious links and open malicious attachments. ### 33. Effortless Setup, Valuable Updates **Rating:** 4.5/5.0 stars **Reviewed by:** Ethan W. | System Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2026 **What do you like best about KnowBe4 Security Awareness Training?** I like the ease of use of KnowBe4 Security Awareness Training, which makes it accessible for our team. Additionally, the updates to the trainings are great for keeping up with changing trends, saving us time on research and updates. The initial setup was very easy, and when we needed help, the support was excellent. **What do you dislike about KnowBe4 Security Awareness Training?** I don't like the timing of the updates. It would be better if the trainings were updated as soon as updates come out, not a few weeks later. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** I use KnowBe4 Security Awareness Training to centralize our security trainings. It prevents us from wasting time creating and updating trainings ourselves, thanks to its easy-to-use system and timely updates. ### 34. Continued Peace of Mind with KnowBe4 **Rating:** 4.5/5.0 stars **Reviewed by:** Mike R. | Global SDE Quality Systems Leader, Enterprise (> 1000 emp.) **Reviewed Date:** July 27, 2022 **What do you like best about KnowBe4 Security Awareness Training?** Highly timely information with excellent, interactive knowledge checks. **What do you dislike about KnowBe4 Security Awareness Training?** No critiques: absolutely best-in-class performance and functionality. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** KnowBe4 helps raise the awareness level of real-world, actual threats that are commonly encountered at companies and in organizations. We learn about the typical indicators that may be associated with "bad actors" and how to avoid falling into these traps. We have found that our employees are less susceptible to these pitfalls once they have been trained. ### 35. Excellent Training Library with Engaging Video & Interactive Modules **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 04, 2026 **What do you like best about KnowBe4 Security Awareness Training?** I love the number of training modules available across all tiers—you really get what you pay for. There’s a strong mix of video-based learning and interactive modules, and our users can easily understand the content and apply it to their lives both in and out of the office. **What do you dislike about KnowBe4 Security Awareness Training?** It would be nice if more types of interactive quizzes and games were developed. There’s a solid core selection, but there aren’t many new ones available. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** KnowBe4 helps ensure our users stay aware of the newest scams, and it allows us to stay on top of them. It also provides a strong foundation that we can continue to build on. ### 36. Multiple, precise & updated Trainings available each quarter **Rating:** 5.0/5.0 stars **Reviewed by:** Harsh K. | IT Director, Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2024 **What do you like best about KnowBe4 Security Awareness Training?** I like the quick response from KnowBe4 team for any queries. I also like that they keep updating the trainings and have latest content available on the site. **What do you dislike about KnowBe4 Security Awareness Training?** All is good, nothing to mention in particluar. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Awareness in the staff about importance of Cybersecurity. Make sure that the staff know about to do's and not to do's. ### 37. Easy to Use, and Training Keeps Our Team Sharp **Rating:** 5.0/5.0 stars **Reviewed by:** Nic N. | Director of IT, Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2026 **What do you like best about KnowBe4 Security Awareness Training?** It's easy to use and gets easier. Keeping up with the training has really helped my organization. We train once a month keep principles fresh. **What do you dislike about KnowBe4 Security Awareness Training?** Better mod store searching and content variety. Although the AI generation training will help a ton. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** We are getting attacked more often every year. We have stopped countless attempts because our users train often. ### 38. Easy Setup and Dynamic Content Boosts Security Awareness **Rating:** 5.0/5.0 stars **Reviewed by:** Pat G. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2026 **What do you like best about KnowBe4 Security Awareness Training?** I like the variety of content that KnowBe4 Security Awareness Training offers. It's not like typical canned training that remains stale like other training we've used. The initial setup was also very easy. **What do you dislike about KnowBe4 Security Awareness Training?** I dont have any. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** I use KnowBe4 Security Awareness Training for simulated phishing attacks and user training. It makes users hyper-vigilant and wary of email links. ### 39. Modstore Delivers—Would Love Automated Campaign Setup & Templates **Rating:** 4.5/5.0 stars **Reviewed by:** Abi P. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2026 **What do you like best about KnowBe4 Security Awareness Training?** Modstore options and phishing templates. **What do you dislike about KnowBe4 Security Awareness Training?** No automated campaign set up or templates **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Custom content and am very excited to us ### 40. It's been working great these past few months **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mining & Metals | Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2023 **What do you like best about KnowBe4 Security Awareness Training?** Most of the training reflects what we see in the real world **What do you dislike about KnowBe4 Security Awareness Training?** Keep up the good work you are being doing! **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** KnowBe4 helps businesses with cybersecurity awareness training to reduce the risk of human error leading to data breaches, meet compliance requirements, manage cybersecurity with limited IT resources, and adapt to evolving cyber threats. ### 41. Easy-to-Configure Campaigns and Training That Lowers Our Phish Score **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2026 **What do you like best about KnowBe4 Security Awareness Training?** I find the campaigns and training videos easy to use and configure. The program is vital in bringing our risk\Phish score down. Also, the onboarding of new hires using the automatic training notifications are a great feature as well. **What do you dislike about KnowBe4 Security Awareness Training?** I can't think of anything. It is a little pricey for our non profit but vital to have, especially for the non-profit and education demographic. Lots of clickers!! **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** It is helping educate everyone across our company about phishing awareness. Their new initiatives are exciting, especially AIDA and the ability to create onboarding and training videos. ### 42. Empowers Staff with Customizable, User-Friendly Cybersecurity Training **Rating:** 5.0/5.0 stars **Reviewed by:** Leo S. | Technical Lead, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** January 07, 2026 **What do you like best about KnowBe4 Security Awareness Training?** It helps all the staff improve their awareness and understanding of cybersecurity. It can customise training and follow-up training based on users' training results. Deploying it is so easy. We use it often. Users would not be annoyed too much if they completed their training correctly. The customer support is very helpful. **What do you dislike about KnowBe4 Security Awareness Training?** Everything is good. I don't see anything I dislike so far. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Cyper securty training. Educate users the correct things to do to protect the whole organization. ### 43. Usage of the product is very easy and usable **Rating:** 5.0/5.0 stars **Reviewed by:** Nicholas S. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2026 **What do you like best about KnowBe4 Security Awareness Training?** Everything about this product is amazing. All of the features are easy to use and awesome **What do you dislike about KnowBe4 Security Awareness Training?** Nothing I don't dislike, I think the product was built correctly and very hands on **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** It helps keep productivity up and its all very central and can view everything and we can let people know very easily ### 44. Effective Security Training with Entertaining Videos **Rating:** 4.0/5.0 stars **Reviewed by:** TImothy H. **Reviewed Date:** January 29, 2026 **What do you like best about KnowBe4 Security Awareness Training?** I like Tim and the videos. They are very entertaining and show real-life examples. We send out fake phishing emails to the entire company, which helps us see how many people or who tends to click on them the most. It is effective because people are leery of these security alerts. The initial setup was not hard at all. **What do you dislike about KnowBe4 Security Awareness Training?** I don't like how hard it is to re-send a non-phishing or clean email, or how hard it is to troubleshoot the button **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** I use KnowBe4 Security Awareness Training to simulate phishing attacks and protect our sensitive information, effectively training employees to watch for malware. ### 45. Good easy training **Rating:** 3.0/5.0 stars **Reviewed by:** Curtis L. | Continuous Improvement and Compliance Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2024 **What do you like best about KnowBe4 Security Awareness Training?** The videos are still easy to the end-users to grasp. Our employees biggest complaint is that when the following year comes along, the training does not feel refreshed. Then there is less customer satisifaction in completing the training. **What do you dislike about KnowBe4 Security Awareness Training?** I think the attention span is continually decreasing. I think there needs to be more short videos - something like a tiktok, but something that still makes the point. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** It is helping to educate new employees on what to look for and prevent them from making poor decisions on phishing attempts. It is also helping make our employees more cautious when opening emails. **Official Response from Lily Borges:** > Thank you, Curtis for taking time out of your day to leave us feedback and for being a KnowBe4 customer. I will pass along your feedback on the training content to our courseware team. I also suggest reaching out to your Customer Success Manager who can help provide recommendations. ### 46. Excellent training platform. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2024 **What do you like best about KnowBe4 Security Awareness Training?** Content is always updated in a timely manner. **What do you dislike about KnowBe4 Security Awareness Training?** The one thing that I would like to have is the ability to "pause" a user. When we have someone on Medical leave they are flagged as not having completed the training. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** We are getting our staff to think about Security on a regular basis so it is always something they question before they click on a link or visit a site. ### 47. Wide Variety of Courses and Content **Rating:** 4.5/5.0 stars **Reviewed by:** Shay L. | Enterprise (> 1000 emp.) **Reviewed Date:** May 13, 2026 **What do you like best about KnowBe4 Security Awareness Training?** The variety in available courses and content. **What do you dislike about KnowBe4 Security Awareness Training?** The old mod store was hard to navigate, but it seems like the new version is a great improvement **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** While we aren't allowed to label our training as "required" the training content allows us to give our users access to a variety of topics ### 48. Comprehensive Coverage on Major Industry Trends **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa W. | Enterprise (> 1000 emp.) **Reviewed Date:** May 13, 2026 **What do you like best about KnowBe4 Security Awareness Training?** Different topics and the overall coverage on major industry trends **What do you dislike about KnowBe4 Security Awareness Training?** I cannot sync up training completions to our salesforce reporting that I have to track in **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** It assigns remedial training for those failing Phishing campaigns and provides lots of material in the modstore that I can use with our employees. ### 49. KnowBe4 cyber training and policies made easy **Rating:** 4.5/5.0 stars **Reviewed by:** Jason S. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2024 **What do you like best about KnowBe4 Security Awareness Training?** Policy management is very helpful. I can load in policies and create trainings based off them to track that people are signing off on them. With the new AI additions, you can add questions or quizzes to the policy to make sure people are reading through the policy and not just hitting accept. The Phishing Alert Button is still the most helpful piece of the product. **What do you dislike about KnowBe4 Security Awareness Training?** Being a little more hand on and make sure that trainings are better coordinated for users especially suggestions for people who constantly fail campaigns. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** better ways to train staff on cyber secuirty ### 50. Easy to Use, Helpful Staff for Choosing the Right Training **Rating:** 4.5/5.0 stars **Reviewed by:** Justin S. | Systems Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2026 **What do you like best about KnowBe4 Security Awareness Training?** It’s easy to use and the staff help you to pick appropriate training **What do you dislike about KnowBe4 Security Awareness Training?** You can fall through the cracks if your CSM changes roles and have meetings missed without a word from them that you need to schedule with someone else **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** It’s helping us to choose what training to give to our employees and it gives them information in a well formulated manner ## KnowBe4 Security Awareness Training Discussions - [Content](https://www.g2.com/discussions/15196-content) - 2 comments, 2 upvotes - [Best Practices for Admins Evaluating Suspicious Emails - Tools Used?](https://www.g2.com/discussions/15187-best-practices-for-admins-evaluating-suspicious-emails-tools-used) - 4 comments, 2 upvotes - [Is there any way I can enable the option to download the training videos?](https://www.g2.com/discussions/40996-is-there-any-way-i-can-enable-the-option-to-download-the-training-videos) - 2 comments, 1 upvote - [How to begin an awareness program?](https://www.g2.com/discussions/40992-how-to-begin-an-awareness-program) - 2 comments, 1 upvote - [How we can add point based system to reward the employees?](https://www.g2.com/discussions/37265-how-we-can-add-point-based-system-to-reward-the-employees) - 2 comments, 1 upvote - [View KnowBe4 Security Awareness Training pricing details and edition comparison](https://www.g2.com/products/knowbe4-security-awareness-training/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-03+13%3A24%3A19+-0500&secure%5Bsession_id%5D=e207ea82-8f3b-4365-af36-3daf9b35fad8&secure%5Btoken%5D=513919eb222365c79aa474ec2b19aa14dd6656d0ac61a57f088cf50a176ec0e1&format=llm_user) ## KnowBe4 Security Awareness Training Integrations - [Adlumin](https://www.g2.com/products/adlumin/reviews) - [A-LIGN](https://www.g2.com/products/a-lign/reviews) - [Anecdotes](https://www.g2.com/products/anecdotes/reviews) - [Blink](https://www.g2.com/products/blink-ops-blink/reviews) - [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews) - [Cornerstone Learning](https://www.g2.com/products/cornerstone-learning/reviews) - [COZYROC Solutions](https://www.g2.com/products/cozyroc-solutions/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Hyperproof](https://www.g2.com/products/hyperproof/reviews) - [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) - [KnowBe4 PhishER/PhishER Plus](https://www.g2.com/products/knowbe4-phisher-phisher-plus/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Rapid7 Managed Detection and Response Services](https://www.g2.com/products/rapid7-managed-detection-and-response-services/reviews) - [Trustifi Email Security](https://www.g2.com/products/trustifi-email-security/reviews) - [Vanta](https://www.g2.com/products/vanta/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) ## KnowBe4 Security Awareness Training Features **Assessment** - Continuous Assessment - Phishing Assessment - Baselining **Training** - Content Library - Interactive Training - Gamification **Administration** - Risk-scoring - Customization - White-Labeling - Reporting - AI-generated Content ## Top KnowBe4 Security Awareness Training Alternatives - [Hoxhunt](https://www.g2.com/products/hoxhunt/reviews) - 4.8/5.0 (3,693 reviews) - [MetaCompliance Security Awareness Training](https://www.g2.com/products/metacompliance-security-awareness-training/reviews) - 4.6/5.0 (1,116 reviews) - [SoSafe](https://www.g2.com/products/sosafe/reviews) - 4.5/5.0 (797 reviews)