---
title: KnowBe4 Security Awareness Training Reviews
meta_title: 'KnowBe4 Security Awareness Training Reviews 2026: Details, Pricing, &
  Features | G2'
meta_description: Filter 2388 reviews by the users' company size, role or industry
  to find out how KnowBe4 Security Awareness Training works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 2388
  scale: '5'
date_modified: '2026-08-12'
parent_category:
  name: Vulnerability Management
  url: https://www.g2.com/categories/vulnerability-management
---


# KnowBe4 Security Awareness Training Reviews
**Vendor:** KnowBe4, Inc.  
**Category:** [Security Awareness Training Software](https://www.g2.com/categories/security-awareness-training)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 2,388
## About KnowBe4 Security Awareness Training
KnowBe4 is the world&#39;s largest security awareness and compliance training library, empowering organizations to transform employees into a strong line of defense against cyber threats. Our comprehensive agentic AI platform creates an adaptive defense layer that mitigates risks associated with human error—a significant vulnerability in cybersecurity. The KnowBe4 platform combines AI-powered personalized learning experiences with automated phishing simulations that adapt to individual user behavior, addressing specific areas of vulnerability. Our industry-leading library features engaging security awareness and compliance content in 35 languages, plus modules for cloud email security, real-time coaching, and crowdsourced anti-phishing. Key Features: - AI-driven simulated phishing and personalized training that enhances user behavior against evolving threats - Enterprise-grade, AI-driven orchestration and automation, analytics, and reporting for efficient program management - Intuitive administration console enabling rapid deployment and immediate time-to-value - Risk Score enables precise risk identification and targeted remediation plans for effective risk management Through continuous intelligence and real-time coaching, KnowBe4 creates an active feedback loop that helps IT and security teams build a strong security culture while measurably reducing risk. Organizations of all sizes can efficiently manage their human and AI risk while delivering personalized training experiences that drive lasting behavior change and maintain compliance with industry regulations.



## KnowBe4 Security Awareness Training Pros & Cons
**What users like:**

- Users appreciate the **user-friendly interface** of KnowBe4, making security training management easy and straightforward. (123 reviews)
- Users value the **personalized training features** of KnowBe4, enhancing security awareness and engagement across the organization. (104 reviews)
- Users value the **flexible and comprehensive educational content** of KnowBe4, enhancing compliance and training efficiency. (56 reviews)
- Users highlight the **engaging content** of KnowBe4 Security Awareness Training, making learning interactive and relevant to real threats. (55 reviews)
- Users find the **easy setup** of KnowBe4 Security Awareness Training to be smooth and efficient, enhancing overall functionality. (54 reviews)
- Helpful (47 reviews)
- Users value the **flexibility in topic selection and training assignment** , enhancing engagement and effectiveness in security awareness. (46 reviews)
- Awareness Increase (43 reviews)
- Users appreciate the **responsive customer support** from KnowBe4, making it easy to resolve issues effectively. (43 reviews)
- Threat Detection (37 reviews)

**What users dislike:**

- Users struggle with **phishing simulation limitations** and receive inadequate support, resulting in delays and inefficiencies. (36 reviews)
- Users find the training content to be **repetitive over time** , leading to decreased engagement and effectiveness. (28 reviews)
- Users find the **limited customization** options challenging, affecting the effectiveness and smooth integration of training sessions. (27 reviews)
- Users find the **training content outdated** and lacking relevance, with inconsistent quality across videos and modules. (21 reviews)
- Users find a **steep learning curve** with KnowBe4, making navigation and feature mastery challenging for new users. (16 reviews)
- Poor Customer Support (15 reviews)
- Integration Issues (14 reviews)
- Expensive (13 reviews)
- Users find the **inadequate reporting** features challenging, causing confusion and hindering effective training management. (13 reviews)
- Group Management (12 reviews)

## KnowBe4 Security Awareness Training Reviews
  ### 1. KnowBe4 continues to be the one-stop-shop for all things security awareness related!

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** July 25, 2023

**What do you like best about KnowBe4 Security Awareness Training?**

We are able to use KnowBe4 created content and import that into our LMS that our user base is familiar with. We would like to ship that training data back to the KnowBe4 platform to continue building each user's risk score.

**What do you dislike about KnowBe4 Security Awareness Training?**

While we have found new content to push, including some more technical content for our savvy users, we want to see more short and funny modules that include training questions at the end. 

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

We are using KB4 training to spread awareness of the different kinds of attacks our users can expect to see. We are training on social engineering, how to spot phishing emails, and how to mark them as phishing with the PAB, phish alert button.

  ### 2. User-Friendly Automation with a Well-Documented Knowledge Base

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mitch T. | Enterprise (> 1000 emp.)

**Reviewed Date:** May 13, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

I like that mundane tasks such as remedial training (for failed phishing tests) and smart groups are so user friendly to configure and maintain.   I especially like that the knowledge base is well documented and I rarely need to engage support.   KB4 is very easy to implement with M365 and there is documentation available on how to "whitelist" KB4 across multiple systems/areas.

**What do you dislike about KnowBe4 Security Awareness Training?**

Making even minor changes to some of the content isn't always very easy to accomplish and in some cases requires modifications to the source code.   There are a few instances we have encountered where the PAB does not properly report the email in question and only throws a very generic error message.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

It has mostly automated our compliance requirements to have at least an annual security awareness training and gives us the reporting capabilities to empower executive leadership teams with stats on our organizational security posture.

  ### 3. Review for KnowBe4

**Rating:** 4.0/5.0 stars

**Reviewed by:** Adam T. | Support Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 18, 2024

**What do you like best about KnowBe4 Security Awareness Training?**

I really like the wide range of topics available, which helps keep our team up to date with current and emerging security threats. The variety of content formats such as videos, interactive questions, games, and short series keeps users engaged and prevents the training from feeling repetitive. The insights and reporting also help reinforce good security habits across the organisation.

**What do you dislike about KnowBe4 Security Awareness Training?**

At times, some modules can feel a little long. We find shorter sessions, ideally under 10 minutes, are more effective at maintaining user attention and improving knowledge retention.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

KnowBe4 helps address the ongoing risk of cybersecurity threats by educating staff on current attack methods, phishing awareness, and best practices. This improves overall awareness and vigilance across the organisation, reduces the likelihood of human error, and has contributed to fewer security incidents. Ultimately, it helps protect sensitive data and supports the ongoing security posture and reputation of our organisation.

  ### 4. Versatile Training with Room for Reporting Improvements

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Enterprise (> 1000 emp.)

**Reviewed Date:** April 21, 2023

**What do you like best about KnowBe4 Security Awareness Training?**

I appreciate that KnowBe4 Security Awareness Training is somewhat user-friendly and offers lots of options. I really like the large library of training materials and phishing tests, which is the main thing we use it for.

**What do you dislike about KnowBe4 Security Awareness Training?**

I think the foundational reporting could be improved. With the big push of AI, it would be nice to just have a console companion that I could say I need help creating a report about XYZ.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

I use KnowBe4 Security Awareness Training for phishing campaigns and training material. It's a fairly full-encompassing platform that's somewhat user-friendly with lots of options.

**Official Response from Lily  Borges:**

> Thank you for taking time out of your day to leave feedback and for being a KnowBe4 customer. You can see a list of all upcoming and on-demand webinars at this link: https://www.knowbe4.com/webinar-library. 

  ### 5. Great tool for Security Awareness 

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jesús M. | Infrastructure Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 14, 2023

**What do you like best about KnowBe4 Security Awareness Training?**

It has improved a lot in the last year. Translations are good enough now.

**What do you dislike about KnowBe4 Security Awareness Training?**

AI generated phishing test should be great

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

With the use of phishing campaigns to users, we have made them more aware and the reporting of phishing attempts has increased by 200% since then.

**Official Response from Lily  Borges:**

> Thank you Jesús for taking time out of your day to leave a review and for being a KnowBe4 customer. I shared your feedback with your customer success manager and our courseware and support teams. They will be reaching out to you to help and get additional feedback on the translations.

  ### 6. Practical, Real-World Cybersecurity Training That’s Easy to Follow

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 15, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

The upside is that it makes cybersecurity feel practical instead of overwhelming. The training uses real-world examples, short modules, and interactive content that make it easier to understand threats like phishing, password attacks, and social engineering. Since students rely so heavily on email, online platforms, and shared networks, learning how to recognize cyber risks feels directly relevant.

**What do you dislike about KnowBe4 Security Awareness Training?**

Some of the training modules can feel repetitive. While the information is important, certain lessons can come across as more of a compliance task than an engaging learning experience, especially if the content feels predictable.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

It helps solve the problem of limited cybersecurity awareness and the risk of making simple online mistakes. Since we use email, learning platforms, cloud storage, and public Wi-Fi regularly, these risks are very real. The training benefits me by helping me recognize common cyber threats. It also builds practical digital safety skills that are useful beyond school and in future workplaces.

  ### 7. Excellent training tool for safety training in the company

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 14, 2024

**What do you like best about KnowBe4 Security Awareness Training?**

I appreciate the fact that KnowBe4 Security Awareness Training has very granular and targeted content, with videos and training sessions that are not excessively long, concluding with verification tests. Overall, it makes it a valid training tool. Additionally, I find that the administration interface, once familiarized with, is quite intuitive.

**What do you dislike about KnowBe4 Security Awareness Training?**

Some content might be more technical while instead they remain more high-level, but this is not necessarily wrong as it is clear that they are aimed at a varied audience and not just a technical one.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

I use KnowBe4 Security Awareness Training to schedule security training, helping to develop the right approach to risks related to system management and development.

**Official Response from Isa Munoz:**

> We’re happy to hear that our training is helping boost your security culture and meeting compliance requirements. Thanks for the great suggestion about diving deeper into some topics. We appreciate you being a KnowBe4 customer! 

  ### 8. Best Security Training on the Market for the Masses

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 24, 2023

**What do you like best about KnowBe4 Security Awareness Training?**

To the best of KnowBe4's ability, they continue to update their training to be relevant to a changing environment.

**What do you dislike about KnowBe4 Security Awareness Training?**

Have the training be a little more engaging.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

Some computer/technology do not know the basics because of their lack of experience, training, or desire to stay up to date with the latest trends with security.  KnowBe4 does a great job of leveling the playing field.

  ### 9. Engaging Interactive Features and UX Make Learning Easy

**Rating:** 4.0/5.0 stars

**Reviewed by:** Susan N. | Sr. Quality Assurance and Efficiency Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 28, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

The platform uses plenty of interactive features and fun videos that keep the content engaging, especially when the subject matter is often dry and boring. The graphics and UX draw you in, making it easier to explore and understand the topic at hand.

**What do you dislike about KnowBe4 Security Awareness Training?**

Sometimes the content feels a little behind, or there's a constant emphasis on basics that I think should already be embedded in any user who has grown up with internet and technology.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

The platform provides insight into some of the techniques that fraudsters, hackers, or others with nefarious intentions might use against me and my employer, and it does so in a way that helps me retain the information.

  ### 10. It's a complete package to benefit an organization in many ways

**Rating:** 4.0/5.0 stars

**Reviewed by:** Craig K. | Manager of Information Security, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 29, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

KnowBe4 Security Awareness Training feels like a complete solution. They offer a lot of material across a wide range of topics, giving users knowledge and guidance in a way that isn’t boring or drawn out.

The ability to automate phishing tests on a recurring schedule, along with how easy it is to swap phishing templates within an automated campaign, is extremely beneficial. The Phish Alert email plugin also makes it simple for users to report suspected phishing emails.

Creating dynamic groups based on user attributes, so you can target different lines of business for certain training without ever having to manually add a user to a group. 

I’ve looked at other solutions over the years, and none of them fully replace what KnowBe4 can do. Most were missing some basic functionality and the level of automation I’ve gotten used to.

**What do you dislike about KnowBe4 Security Awareness Training?**

If you want to create your own content with questions or a quiz, you’ll need to use third-party SCORM software to build and complete it.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

Security awareness training, policy acknowledgements, phishing campaigns, and custom-material quizzes.

  ### 11. Set-It-and-Forget-It Automation with a Powerful Training Content Library

**Rating:** 4.0/5.0 stars

**Reviewed by:** James C. | Information Security Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** January 29, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

The "set it and forget it" nature of the automation. Being able to sync with Azure AD/Okta and schedule an entire year’s worth of monthly phishing simulations and quarterly trainings in a single afternoon is a massive time-saver. The content library is also powerful; having access to different "brands" of training (like The Inside Man series) keeps users engaged so they don’t feel like they’re watching the same dry HR videos every year.

**What do you dislike about KnowBe4 Security Awareness Training?**

The administrative interface is incredibly powerful but has a bit of a steep learning curve for new admins. There are so many sub-menus that it can be easy to lose where a specific setting is located. Additionally, some of the older localized content for international teams can feel a bit dated compared to the newer flagship series.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

It has significantly reduced our "Phish-prone Percentage" from a 15% baseline to under 6% in less than a year. It provides the reporting data I need to show leadership that our "human firewall" is actually strengthening.

  ### 12. Granular Smart Groups Make Targeted Training Easy

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.)

**Reviewed Date:** May 13, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

I like how granular it is. We are able to get training to the right groups through the use of smart groups, and are also able to complete required teacher training through the platform that would otherwise be difficult to administer through other channels.

**What do you dislike about KnowBe4 Security Awareness Training?**

What I do not like about awareness training is that we are not able to see into the past. As an example when a user completes a training in 2025 the user cannot go back into the training tab and look to get their certificate from previously completed training. That is something I would like to see as a feature.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

The training is allowing our users to be able to finish the mandatory training in a seamless fashion. We like that we can also upload our own customized training through SCORM files.

  ### 13. Solid security awareness platform but a bit isstale

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 01, 2023

**What do you like best about KnowBe4 Security Awareness Training?**

KnowBe4 is responding well adapting new members dules to new threats.

**What do you dislike about KnowBe4 Security Awareness Training?**

KnowBe4 needs to adapt its approach to new research that shows the trainings have not changed user behavior sufficiently.  Trainings need to be shorter.  Posters and graphics need to be modernized.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

Getting our employees to take security seriously.  Users ask more questions about suspicious emails.

  ### 14. Effective Phishing Defense, Easy Integration

**Rating:** 4.0/5.0 stars

**Reviewed by:** Heather L. | IT Service Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 16, 2025

**What do you like best about KnowBe4 Security Awareness Training?**

I find KnowBe4 Security Awareness Training pretty user-friendly. We could integrate it with our systems easily and have something running in the background that is fairly hands-off for our team. The dashboard is pretty intuitive and easy to track. It's also easy to get into and research what's happening with each user when there are issues. The initial setup was simple, and we got it taken care of in a very short time.

**What do you dislike about KnowBe4 Security Awareness Training?**

Sometimes we struggle with staff still completing these trainings.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

I use KnowBe4 Security Awareness Training to ensure our staff can identify phishing attempts and keep client information safe, helping us stay aware of potential threats.

  ### 15. Dynamic Training with Room for Gamification

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kira G. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 13, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

I enjoy that KnowBe4 Security Awareness Training offers a variety of topics to select from and that the content is constantly being updated and refreshed. It's great to see it moving with trends and not remaining stale or out-of-date.

**What do you dislike about KnowBe4 Security Awareness Training?**

I would like to see a bit more integrations of gamification. People tend to remember things they enjoyed and found playful and fun, the test format for every training can become stale after a while.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

We use KnowBe4 Security Awareness Training for continuing education, boosting appreciation for security measures, and increasing phishing email awareness.

  ### 16. KnowBe4 great Training/Simulation Platform to keep you safe

**Rating:** 4.0/5.0 stars

**Reviewed by:** Nicholas B. | Systems Administrator, Construction, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 31, 2023

**What do you like best about KnowBe4 Security Awareness Training?**

AI analysis helps to learn and adapt to new and sophisticated threats, keeping our users trained on the latest threats in this world.

**What do you dislike about KnowBe4 Security Awareness Training?**

I think adding gamification to the platform would be a good step to expanding the platforms functionality. 

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

We needed a platform to help us understand the level of vulnerability of our end users. They are one of the biggest security vectors, and having a gauge of their knowledge about phishing attacks is greater. Also, being able to easily assign training to users is greater as well

  ### 17. Engaging, Practical, and Effective Cybersecurity Training

**Rating:** 4.0/5.0 stars

**Reviewed by:** Steven M. | Account Manager, Marketing and Advertising, Enterprise (> 1000 emp.)

**Reviewed Date:** January 11, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

I use KnowBe4 Security Awareness Training to stay informed about cybersecurity risks and handle real-world threats more confidently. I find the training modules easy to follow and relevant to my day-to-day work. They effectively help me recognize phishing emails, protect sensitive information, and adhere to best practices online. I like how engaging and practical the training modules are, and appreciate the short, interactive format that's easy to fit into a busy workday. The use of real-world scenarios helps the lessons stick. I find simulated phishing emails especially valuable, allowing me to recognize warning signs safely. Also, the variety in content and formats keeps the training from feeling repetitive and ensures it's relevant and not forced. Everything was clearly laid out in the setup, making it easy to understand what's required.

**What do you dislike about KnowBe4 Security Awareness Training?**

Some of the training content feels repetitive over time, especially for employees who complete the program regularly. Certain topics can feel similar year after year and could benefit from a more advanced or role-specific option.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

KnowBe4 Security Awareness Training helps me stay informed about cybersecurity risks and learn how to handle threats confidently. It reduces uncertainty around cybersecurity, teaches to recognize phishing and social engineering attacks, and turns abstract rules into practical examples, building confidence and reinforcing best practices.

  ### 18. Comprehensive training platform for security and privacy

**Rating:** 4.0/5.0 stars

**Reviewed by:** Drew T. | Security Program Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 22, 2024

**What do you like best about KnowBe4 Security Awareness Training?**

The library of training choices is quite extensive. I like how we can tailor each year's annual campaigns based on what we want to include and there are so many options to go through. The content has almost always been right on target and updated with the accelerating threat landscape.

**What do you dislike about KnowBe4 Security Awareness Training?**

Some of our users still seem to struggle navigating into KB4 and doing their training. I don't know exactly how to suggest improvement in the UI necessarily. But it comes up here and there. One thing I've noticed is that when I get the KB4 email with trainings to do, I click the link to follow to the training, go through my SSO, and then it opens on the landing page and not on the training I clicked.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

We have used the phishing campaigns every quarter to test and evaluate the risk of our employees in that manner. I love this part. The SAT portion is more to fulfill control requirements.

  ### 19. Effective and User-Friendly Security Training

**Rating:** 3.5/5.0 stars

**Reviewed by:** Erica G. | Director, Corporate Strategy &amp; Operations, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 29, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

I feel like KnowBe4 Security Awareness Training is easy to use and has improved the quality of our security. We are able to assign additional training for those that fall for phishing scams while rewarding those that report phishing, so the security awareness training is tailored to those that need it most. The initial setup was very easy.

**What do you dislike about KnowBe4 Security Awareness Training?**

No complaints

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

KnowBe4 Security Awareness Training keeps our employees and their equipment safe, improves our security quality, and allows tailored training, assigning extra training for those falling for phishing while rewarding prompt reporting.

  ### 20. User-Friendly Training, But Lacks Long-Term Retention

**Rating:** 4.0/5.0 stars

**Reviewed by:** James K. | SMB Account Executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 11, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

I like that KnowBe4 Security Awareness Training is simple to use and straightforward, delivered in bite-sized chunks so I don't have to complete long-form training. It means I can complete the training on my own time. I appreciate the accessibility via desktop, allowing me to start and stop as needed, and if a new module gets added, I get notified. I like the self-serve aspect because it doesn't disrupt business as usual. The initial setup was super straightforward.

**What do you dislike about KnowBe4 Security Awareness Training?**

It's a bit like exam revision where you learn something to pass the test, and I'm not sure what I retain long term versus what I remember short term just to pass the test.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

KnowBe4 Security Awareness Training helps me follow safe work procedures with easy, bite-sized training modules that can be completed at my own pace, ensuring it doesn't disrupt daily business activities.

  ### 21. Effective Training with Minor Campaign Setup Hurdles

**Rating:** 4.0/5.0 stars

**Reviewed by:** Suzi J. | Human Resources Operations Manager

**Reviewed Date:** January 29, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

I use KnowBe4 Security Awareness Training for compliance courses for new hires and all staff. It helps us track completion rates, sends out automatic reminder emails, and we can use the modstore library. I like that the trainings are relevant and engaging. The way the trainings are broken down into pieces makes the information easy to digest.

**What do you dislike about KnowBe4 Security Awareness Training?**

Setting up the training campaigns based on groups can be complicated. I wish there was the ability to update an in-progress campaign with new groups without having to close the campaign and start a new one.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

I use KnowBe4 Security Awareness Training to track completion rates, send automatic reminder emails, and access the ModStore library. The trainings are relevant and engaging, and they're broken down into pieces, making the information easy to digest.

  ### 22. Efficient Phishing Training with Robust Insights

**Rating:** 4.0/5.0 stars

**Reviewed by:** Cole K. | Information Security Analyst II

**Reviewed Date:** January 29, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

I use KnowBe4 Security Awareness Training on a monthly basis for our quarterly phishing training and test emails. I appreciate how it gives us metrics and insights on how our end users handle phishing attempts and automates this process as well. I like the phishing AI templates that have been extra challenging this year for our company, which has benefited us by improving end user click rates. Additionally, the reports help us generate our Cyber metrics on phishing, and I found the initial setup very easy to get familiar with.

**What do you dislike about KnowBe4 Security Awareness Training?**

No feedback

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

I use KnowBe4 Security Awareness Training for quarterly phishing training. It provides metrics on user responses to phishing and automates the process, helping us with challenging AI templates that benefit our click rates and generate cyber metrics.

  ### 23. Engaging, High-Quality Security Learning Content

**Rating:** 4.0/5.0 stars

**Reviewed by:** Christopher S. | Full Stack Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 12, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

It’s great for learning security topics. There’s a lot of content, and some of the videos are high-quality and genuinely entertaining, which makes it easier to stay engaged while learning.

**What do you dislike about KnowBe4 Security Awareness Training?**

The app isn’t that great, and sometimes it’s difficult to find the videos I’m looking for.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

It's a nice way for people that are company to learn basic security topics without giving overloaded with technical information

  ### 24. Cost-Effective Security Training but Needs UI Enhancement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Nicolas M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 29, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

I like that KnowBe4 Security Awareness Training does the job at an affordable price. The initial setup was fairly easy, which is a big plus.

**What do you dislike about KnowBe4 Security Awareness Training?**

I think the UI experience feels old, and it's not always easy to understand, especially regarding phishing campaigns and how the KPIs are computed. My team is a bit lost in this aspect, and we're thinking about recreating our own KPIs outside of the platform, which is too bad. I think the UI experience is quite poor.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

I use KnowBe4 Security Awareness Training for compliance, improving security awareness, and secure coding. It helps with phishing simulation to enhance our security posture, making audits easier and ensuring staff are more prepared.

  ### 25. Effective Training, Needs Better Course Creation Tools

**Rating:** 3.5/5.0 stars

**Reviewed by:** Angus S. | Solutions Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 28, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

I like the ease of use of KnowBe4 Security Awareness Training, along with the phishing simulation feature and the grading of staff. It helps me monitor good performance and focus on improving those with lower performance scores.

**What do you dislike about KnowBe4 Security Awareness Training?**

Creating learning/knowledge courses is hard as you have to use external software to create specific file types to upload.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

I use KnowBe4 Security Awareness Training to distribute cybersecurity training in a tracked, monitored way.

  ### 26. Great platform for awareness campaigns

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.)

**Reviewed Date:** May 05, 2023

**What do you like best about KnowBe4 Security Awareness Training?**

Very user friendly and relatively easy to learn. Tons of educational resources that allow admins to be creative in setting up campaigns.

**What do you dislike about KnowBe4 Security Awareness Training?**

Some glitches have been difficult to troubleshoot (e.g., false positives) and it is challenging to reach a technical team member. Also would appreciate some info providing context for the industry standard benchmark to give it clear credibility, like the number of organizations involved in the estimates used in the benchmark.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

It's increasing our employees' understanding of phishing emails. Over time, report rates have increased and click rates have decreased.

  ### 27. Effortless, Secure Training with Powerful Automation

**Rating:** 4.0/5.0 stars

**Reviewed by:** David G. | IT Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 29, 2025

**What do you like best about KnowBe4 Security Awareness Training?**

great content and automation capabilities so secure training can truly be set it and forget it!

**What do you dislike about KnowBe4 Security Awareness Training?**

Sometimes users hit the google gmail phishing alerts instead of knowbe4 plugin despite extensive reminders. Would be great to be able to engineer around this.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

our IT team runs very lean and has minimal time for triage and planned security training. Features we pay for enable recurring training, new hire onboarding, and user phish testing to be automated on a recurring basis with reminders which save our team a ton on time while maintaining compliance requirements.

  ### 28. A must have for security awareness

**Rating:** 3.5/5.0 stars

**Reviewed by:** Hoomi F. | IT Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** February 05, 2023

**What do you like best about KnowBe4 Security Awareness Training?**

I like that KnowBe4’s training is now more interactive and engaging, with shorter modules and real-world phishing simulations that make it easier to apply security awareness in daily work.

**What do you dislike about KnowBe4 Security Awareness Training?**

It could improve by adding more advanced, role-specific scenarios and periodic refresher micro-lessons to reinforce learning over time

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

To increase users and staff awareness of different social engineering attacks and reduce risk of users to click on malicious links and open malicious attachments.

  ### 29. Refined, developed Security Awareness platform - More engaging videos and content

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 21, 2023

**What do you like best about KnowBe4 Security Awareness Training?**

More languages , Newer interactive modules

**What do you dislike about KnowBe4 Security Awareness Training?**

Increased awareness/training around Ai driven threats - especially speed and consequences around improper identification

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

Even as an IT company, the cross section of employees are inadequately aware /skilled in detecting /acknowledging cyber threats that can affect them and the organisation. KNowBe4 address this squarely

  ### 30. Effective Security Training with Entertaining Videos

**Rating:** 4.0/5.0 stars

**Reviewed by:** TImothy H.

**Reviewed Date:** January 29, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

I like Tim and the videos. They are very entertaining and show real-life examples. We send out fake phishing emails to the entire company, which helps us see how many people or who tends to click on them the most. It is effective because people are leery of these security alerts. The initial setup was not hard at all.

**What do you dislike about KnowBe4 Security Awareness Training?**

I don't like how hard it is to re-send a non-phishing or clean email, or how hard it is to troubleshoot the button

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

I use KnowBe4 Security Awareness Training to simulate phishing attacks and protect our sensitive information, effectively training employees to watch for malware.

  ### 31. Effective Training with Engaging Content, Slight Motivation Issues

**Rating:** 4.0/5.0 stars

**Reviewed by:** Dilip K.

**Reviewed Date:** January 29, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

I really like the directed quizzes and the training videos of KnowBe4 Security Awareness Training. The videos are very realistic, and the questions at the end of the session help us determine whether people are internalizing the information or not.

**What do you dislike about KnowBe4 Security Awareness Training?**

Getting people to be motivated to take the training every year as is required by the company. Some people have slackers. Others are pretty motivated to take the training.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

I use KnowBe4 Security Awareness Training to combat phishing emails and prevent clicking on malicious links, while building awareness for all cybersecurity matters, including company compliance.

  ### 32. Better Seasoning, but Still a Little Bland

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 11, 2024

**What do you like best about KnowBe4 Security Awareness Training?**

The training courses give a good overview of the potential threats that come from a variety of sources such as e-mail, texting, and web habits.

**What do you dislike about KnowBe4 Security Awareness Training?**

The courses do seem to be repetitive from year to year.  They are updated to an extent, but sometimes you feel that it's the same thing over and over again without much variety.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

We have been ransomed in the past and believe that it was caused by someone clicking on a bad e-mail.  KB4 brings awareness for better personal habits regarding unsolicited e-mails and web browsing.

  ### 33. Informative Training Videos That Help You Learn Fast

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 13, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

Its very informative, I enjoy the videos that come with it as well. I've learned some new info from some of these videos and training.

**What do you dislike about KnowBe4 Security Awareness Training?**

Sometimes it can feel like it drags on with the same topic but not really that big of a deal.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

At least for the user endpoint the biggest thing would be them understanding what is phishing and to notify us when something happens. People are more aware of the emails they get.

  ### 34. Effective Email Security Training, Video Content Needs Work

**Rating:** 3.5/5.0 stars

**Reviewed by:** Tyson B. | Principal, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 29, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

I like how the test emails from KnowBe4 Security Awareness Training are realistic, creating situations that are real-world. The initial setup is pretty easy with the ability to import user lists.

**What do you dislike about KnowBe4 Security Awareness Training?**

The training videos aren't great and can be pretty corny without providing new information. I wish there was more relevant content and not as much training behind pay walls. The video series don't appeal to the kind of training we'd like.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

It creates awareness among staff to be cautious with spam emails, unsecured links, and overall security risks.

  ### 35. Great Features and Content, but Integration and Editing Long Trainings Need Improvement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 16, 2025

**What do you like best about KnowBe4 Security Awareness Training?**

The training platform offers a wide range of features. Our primary use is for training and phishing simulations. It supplies a large selection of awareness materials and phishing templates, many of which are regularly updated.

**What do you dislike about KnowBe4 Security Awareness Training?**

The integration with Google Workspace is not very smooth, and customizing notifications takes more effort than expected. Uploading your own content is straightforward if the material is short, but it becomes cumbersome with longer content. Any changes you make to a lengthy training require a complete review of the entire session. For short trainings, this isn't much of an issue, but if your training lasts 45 minutes, even a minor update means you have to review the full 45 minutes in addition to adjusting the training settings.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

Compliance with legal requirements, Security standards and customer security agreements requiring training as well as phishing drills.

  ### 36. Very Easy to Use and Train Employees On

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 13, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

Very easy to use and very easy to train employees on.

**What do you dislike about KnowBe4 Security Awareness Training?**

Hard to add custom content but apparently with the new updates that will be changing.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

Keeping employee's up to date on what is out in the wild, they are the weakest link to any organization and need to stay trained up and be mindful on what not to do and what to do when coming across a possible threat.

  ### 37. Personalized Training That Fits Every End User

**Rating:** 4.0/5.0 stars

**Reviewed by:** Robert P. | Chief Technology Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 13, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

Being able to personalize training to end users

**What do you dislike about KnowBe4 Security Awareness Training?**

the setting up and configuring can be time consuming

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

Finding out what end users have problems with and need help being trained on.

  ### 38. User-Friendly Training, Needs Faster Navigation

**Rating:** 4.0/5.0 stars

**Reviewed by:** Michayla W. | Talent Acquisition Business Partner, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 07, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

I like how user-friendly KnowBe4 Security Awareness Training is and how it is interactive.

**What do you dislike about KnowBe4 Security Awareness Training?**

It can be slow flipping through courses

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

KnowBe4 Security Awareness Training helps me understand our policies.

  ### 39. Easy-to-Use Training Platform with Helpful Time Estimates

**Rating:** 4.0/5.0 stars

**Reviewed by:** Justin H. | AVP of Product Development, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 16, 2025

**What do you like best about KnowBe4 Security Awareness Training?**

It is easy to use and navigate through all the required training. It also estimates the completion time which is helpful for planning purposes.

**What do you dislike about KnowBe4 Security Awareness Training?**

I dislike that we cannot create custom training programs with it and are limited in content from that regard.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

It is helping us deploy and track the mandatory training we do every year for compliance and audit purposes.

  ### 40. Effective Security Training with Room for Customization

**Rating:** 4.0/5.0 stars

**Reviewed by:** Taylor B.

**Reviewed Date:** October 16, 2025

**What do you like best about KnowBe4 Security Awareness Training?**

I appreciate KnowBe4's straightforward setup process, which offers significant out-of-the-box functionality and a wealth of customization options. It simplifies our implementation while allowing flexibility. The 'phish alert' function is incredibly user-friendly for testing cybersecurity awareness and reporting suspicious emails, showcasing its practicality. The platform's scalability and cost-effectiveness are major highlights, alongside its high-quality content which uniquely stands out.

**What do you dislike about KnowBe4 Security Awareness Training?**

I find that customizing the platform could be more intuitive. While the setup process is mostly straightforward and there are many out-of-the-box options, making customizations sometimes feels less intuitive than it could be, which would enhance ease of use.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

I use KnowBe4 to identify employees needing extra cybersecurity training, enhancing organizational safety. It provides crucial data for targeted training and ensures compliance, ensuring everyone knows how to protect our information.

**Official Response from Isa Munoz:**

> Thank you for your thoughtful feedback and for recognizing our platform's scalability and quality content! We hear you on making customization more intuitive - we're actively working to streamline these workflows so you can leverage our flexibility even more easily, and we appreciate insights like yours that help guide our product development priorities.          

  ### 41. Comprehensive Training Options, but Admin Dashboard Needs Improvement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ben B. | IT Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 16, 2025

**What do you like best about KnowBe4 Security Awareness Training?**

What I like best about KnowBe4 is how robust it is.  There is a wide array of trainings, not just for cybersecurity but also compliance in other areas.  They also provide great supplemental training materials for use outside of the platform.

**What do you dislike about KnowBe4 Security Awareness Training?**

I think that some of the admin dashboard can be difficult to navigate and find what you need quickly and easily.  The end-user training dashboard is the opposite, very easy to use.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

KnowBe4 provides a great and easy set of tools to keep our organization safe from cybersecurity threats.

  ### 42. There is always good information on the latest security issues

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 03, 2023

**What do you like best about KnowBe4 Security Awareness Training?**

I still feel the same about the trainings. They are concise and to the point. 

**What do you dislike about KnowBe4 Security Awareness Training?**

Nothing to improve upon in my opinion. The courses are very helpful

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

The training helps to make everyone aware of the security risks in todays changing electronic world. There are numerous threats both internal and external to watch out for every day.

  ### 43. Great Product and Helpful Support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 14, 2024

**What do you like best about KnowBe4 Security Awareness Training?**

We deployed KnowBe4 in 2020 as part of our required security awareness training for SOC2 compliance.  In the last 4 years we have tripled our size and KnowBe4 has continued to provide us with the necessary guidance and technical support.

**What do you dislike about KnowBe4 Security Awareness Training?**

The training modules are depricated frequently which requires us to reconfigure campaigns each year.   It would be better if knowbe4 had some packaged offerings that already incorporated the training changes.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

We deployed KnowBe4 in 2020 as part of our required security awareness training for SOC2 compliance.   We also have grown significantly with a diverse user base via mergers and acquisitions.  Knowbe4 is helping us align all of our new employees to the same security baseline.

**Official Response from Isa Munoz:**

> We’re glad to hear that KnowBe4 continues to support your organization’s significant growth. Your Customer Success Manager can help you with suggested content for your training campaigns. Thank you for being a KnowBe4 customer! 

  ### 44. Great for Phish testing

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.)

**Reviewed Date:** August 01, 2025

**What do you like best about KnowBe4 Security Awareness Training?**

KnowBe4 is known for its customizable and frequent phishing tests that mimic real-world attacks. This helps our employees recognize and respond to threats more effectively.  The training includes videos, quizzes, games, and interactive modules that cater to different learning styles. Kevin Mitnick’s videos, in particular, are a highlight for many users.  The platform makes it easy for admins to manage users, assign training, and monitor progress with detailed reporting and analytics.  The content is regularly updated to reflect the latest threats and compliance requirements, which is crucial in a fast-evolving threat landscape.  The trainings allow gamification for a different learning experience.

**What do you dislike about KnowBe4 Security Awareness Training?**

The training content can become repetitive over time, especially for employees who’ve been through multiple annual cycles. We had lower-tier plans and found limitations in customizing training content or phishing templates compared to premium tiers.  The remediation of malicious emails was more cumbersome than other platforms

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

Helping our human firewall.  Most breaches stem from user mistakes—clicking phishing links, using weak passwords, or falling for social engineering. KnowBe4 trains users to recognize and avoid these threats. Traditional training can be boring or ineffective. KnowBe4 uses gamification, humor, and interactivity to boost engagement and retention. Fewer phishing clicks and risky behaviors

**Official Response from Isa Munoz:**

> Thank you for your comprehensive review of KnowBe4 Security Awareness Training! We're glad to hear that our diverse training methods and customizable phishing tests are strengthening your human firewall and reducing risky behaviors. We appreciate your feedback and we'll share these insights with our team. 

  ### 45. User-Friendly with Helpful Videos, but Pricing and Modules Could Be Simpler

**Rating:** 4.0/5.0 stars

**Reviewed by:** Madan M. | Security Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 16, 2025

**What do you like best about KnowBe4 Security Awareness Training?**

The product is user-friendly and comes with detailed videos that make it easy to understand. I found the implementation process straightforward, especially since adding users via a CSV file was simple.

**What do you dislike about KnowBe4 Security Awareness Training?**

The pricing and the various modules in the product can be a bit overwhelming. It would be much better if there were a simpler module available.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

Providing training to all employees helps raise awareness and ensures that attendance can be effectively tracked.

  ### 46. Promotes a Strong Security-Aware Culture

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 13, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

It does actually help promote a security aware culture.

**What do you dislike about KnowBe4 Security Awareness Training?**

Once it's setup, it just works. Getting everything set up takes time and I'm looking forward to the new AI capabilities.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

Creating a security aware culture and enabling testing that allows us to track success.

  ### 47. Versatile Phishing Platform with an Awesome Template Library

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** May 13, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

The versatility of the phishing platform. The template library is awesome.,

**What do you dislike about KnowBe4 Security Awareness Training?**

Well...price of course. Make it more affordable for the whole kit and kaboodle.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

It helps us educate our users on identifying phishing, and other types of potential attacks and suspicious behavior

  ### 48. Seems to be a decent option in a space without amazing options

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 01, 2025

**What do you like best about KnowBe4 Security Awareness Training?**

The trainings are updated annually - with lots of different options for micro-learnings like the "Scam of the Week" newsletter. The end user experience has been pretty smooth overall, especially on the training side. The customer support (raising a support ticket) is very quick and helpful.

**What do you dislike about KnowBe4 Security Awareness Training?**

The choice of developer trainings is very basic. There is massive opportunity to enhance it (which they have already started on this year). There is no proactive communication about change in the UI or new features. The CSMs don't seem very knowledgeable outside of basic features. The reliance on their own PhishER button instead of integrating well with the Outlook existing reporting is also a shortcoming. It also has some false positives for the phishing tests (which are documented in their KnowlegeBase) causing friction for end users.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

Deploying security awareness and training programs across the organization

**Official Response from Isa Munoz:**

> Thank you for your detailed review of KnowBe4 Security Awareness Training! We're happy to hear you appreciate our regularly updated content and micro-learning options. We'll share these insights with our team to help improve our offerings and service. 

  ### 49. Simple to Learn, High-Quality Content

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Law Enforcement | Enterprise (> 1000 emp.)

**Reviewed Date:** May 13, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

Simple to learn and high quality content available

**What do you dislike about KnowBe4 Security Awareness Training?**

UI can be a bit clunky. Also would like a more integrations when using the PAB from Barracuda

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

Very effective at sending out training and tracking metrics

  ### 50. Great Topic Selection and Group Assignment, but Favorites Need Better Organization

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 16, 2025

**What do you like best about KnowBe4 Security Awareness Training?**

I like being able to select from a library of different topics and then assign a set of those to specific groups then set conditions if users need more training, they get put in a different group

**What do you dislike about KnowBe4 Security Awareness Training?**

I wish the videos I favorite were categorized a little better. When I go to select one, they are all in the dropdown and its a bit overwhelming trying to find the video I had just saved. It would be nice if they were a carousel of icons or sorted by date added

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

Helping us maintain compliance annually


## KnowBe4 Security Awareness Training Discussions
  - [Content](https://www.g2.com/discussions/15196-content) - 2 comments, 2 upvotes
  - [Best Practices for Admins Evaluating Suspicious Emails - Tools Used?](https://www.g2.com/discussions/15187-best-practices-for-admins-evaluating-suspicious-emails-tools-used) - 4 comments, 2 upvotes
  - [Is there any way I can enable the option to download the training videos?](https://www.g2.com/discussions/40996-is-there-any-way-i-can-enable-the-option-to-download-the-training-videos) - 2 comments, 1 upvote
  - [How to begin an awareness program?](https://www.g2.com/discussions/40992-how-to-begin-an-awareness-program) - 2 comments, 1 upvote
  - [How we can add point based system to reward the employees?](https://www.g2.com/discussions/37265-how-we-can-add-point-based-system-to-reward-the-employees) - 2 comments, 1 upvote

- [View KnowBe4 Security Awareness Training pricing details and edition comparison](https://www.g2.com/products/knowbe4-security-awareness-training/reviews?filters%5Bnps_score%5D%5B%5D=4&section=pricing&secure%5Bexpires_at%5D=2026-08-13+11%3A24%3A37+-0500&secure%5Bsession_id%5D=d2d4cd58-1fd4-498f-8aab-303d4cbfc4fd&secure%5Btoken%5D=df76247d624a06e1f6ed907d363407fc50bc34a8dbae36542e801fc243784141&format=llm_user)
## KnowBe4 Security Awareness Training Integrations
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  - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews)

## KnowBe4 Security Awareness Training Features
**Additional Functionality**
- Search/Filter
- Risk Management
- Generative AI
- Alerts/Notifications
- Compliance Management
- Third-Party Integrations
- Certificate Assessment
- API
- Incident Management
- Automated Containment
- Real-Time Data
- Vulnerability Scanning
- Monitoring
- Policy Management
- Asset Discovery
- Penetration Testing
- Runtime Container Security
- Activity Dashboard
- Security Auditing
- Issue Tracking
- Threat Intelligence
- Patch Management
- Endpoint Management
- Collaboration Tools
- Vulnerability Management
- Goal Setting/Tracking
- Vulnerability Assessment
- Asset Tagging
- Assessment Management
- Access Controls/Permissions
- AI Copilot
- Vulnerability/Threat Prioritization
- Vulnerability Protection
- Risk Assessment
- Reporting/Analytics
- SQL Injections

**Assessment**
- Continuous Assessment
- Phishing Assessment
- Baselining
- Risk Assessment

**Training**
- Content Library
- Interactive Training
- Gamification

**Administration**
- Risk-scoring
- Customization
- White-Labeling
- Reporting
- AI-generated Content
- Generative AI
- Interactive Content

**Additional Functionality**
- Reporting/Analytics
- Assessment Management
- Learning Management
- Document Automation
- Policy Management
- Dashboard
- Alerts/Notifications
- Training Management
- Simulated Threat Attacks
- Self-Paced Courses
- Data Visualization
- Risk Analysis
- Progress Tracking
- Threat Intelligence
- Third-Party Integrations
- Compliance Management
- Regulatory Compliance
- AI Copilot
- Surveys & Feedback
- Customizable Reports
- Compliance Tracking
- Interactive Learning
- Interactive Reports
- Goal Setting/Tracking
- Self-paced Learning

## Top KnowBe4 Security Awareness Training Alternatives
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