What do you like best?
I like the up to date real estate information which we use to keep track of constituents and investors who have moved recently. I like using the 360 search as a broad overview to get started when researching a new constituent; it helps me get a better understanding of the kind of information available as well as help me sift out who the person is not (useful when dealing with common names in metropolitan areas).
The UI is easy to use and very intuitive. It's pleasant to look at and clean, so you're not distracted by nonsense everywhere.
What do you dislike?
On the real estate page, the "State" drop down menu lets you use the arrow keys when selecting a state after you started typing it in, but the "City" drop down menu does not offer the same set up. So it's a little annoying, for me at least for efficiency's sake, to have to use two different means of selecting the appropriate State/City. But it's not a "deal breaker", just a minor annoyance.
Recommendations to others considering the product:
My organization is religious non-profit and, like all research shops, we have to be careful about our overhead and what we spend our resources on. IWave has worked with us on pricing and helping us find a price that works for what we can afford. The product has been an investment that has paid for itself, especially when tracking down major donors for events and for our Major Gift Officers and our executive leadership. I've had the chance to recommend the product to a couple of other religious non-profits for the same reason as above and I would continue to recommend this product to any size research shop.
What problems are you solving with the product? What benefits have you realized?
Many of our constituents will move without notifying us, so one problem that we solve is being able to track down their new addresses quickly. We are also able to see what they sold their previous property for and for how much they purchased their new property, which we then are able to let our Major Gift officers know if their constituent is in a good position to make a major gift.
I work for a small research shop (two people) and we have to use our time as efficiently as possible. Having one product where we can do a 360 search as well as drill down in things like business ownership, ZoomInfo profiles, donations, real estate, and foundation affiliation is great. It's especially useful in tandem with our other wealth aggregate software which we can then verify information between the two of them.