iWave Reviews & Product Details

I love being able to take one snippet of information that I have and use the tools within iWave to confirm or deny the existence of or create a more well rounded picture of the donor or business or foundation that I'm researching. The user interface is intuitive and the results are relatively accurate. The pricing is fair for the return on investment. We haven't had any performance or integration issues and customer support is responsive. Review collected by and hosted on G2.com.

I do not get good look alike audiences. The prospecting features don't seem to work for us and the obituary feature doesn't pick up most rural or small town news articles that list those, only major national databases. Review collected by and hosted on G2.com.

iWave is a very comprehensive tool for donor research and prospecting. I love iWave's 360 Search for deep dives into specific donor prospects. One simple search returns all possible matches across all of iWave's datasets, allowing me to easily put together a profile manually. Their Smart Search feature is also really helpful for quicker research and profile creation. I also really appreciate the customization options iWave provides, which enable us to tweak our results to match our business model. Full screens are quick and easy to submit in the platform. Finally, Live Profiles are a newer feature that I really appreciate and use often, which allow profiles to be kept up-to-date when new records are added to iWave database. This is super helpful for ongoing campaigns and selected profiles from getting stale. Review collected by and hosted on G2.com.

Some prospects with common last names (ie. Johnson, Smith, etc) come back as false positive scores in a screening project. These must be reviewed manually to determine if they are actually a strong prospect or if the system assigned the wrong records to their profile. Certain datasets have a strong influence on the scoring (ie. foundations they serve on frequently determine their affinity rating and overall iWave score). I'd also say that the system's behavior when re-screening prospects that were previously screened in the past could be improved, as sometimes duplicate profiles are created and it's more difficult to assign labels to keep these profiles organized. Review collected by and hosted on G2.com.

It is user-friendly (searches are straightforward and profiles are well-organized and easy to review), easy to look up definitions of its various terms and categorizations (plus we customize them for our team), pretty accurate in terms of performance, and offers a lot of functionalities. For what it is, it is a good tool. I regularly use the Smart Screen tool. It also integrates with EveryAction, and I use those quick pulls as well. The ROI is worthwhile for our team, and we share searches across our users. We have excellent support and I was onboarded by a member of iWave's team. I can reach to them with any questions. I am not as familiar with its AI functions. Review collected by and hosted on G2.com.

Sometimes it is missing data points or misinterprets data related to an individual. It is definitely not a replacement for a member of our team individually reviewing prospects and screening information -- it can't do all that and interpret the findings for us. We do still do our own determinations of whether someone is truly a "hidden gem" or "not right now" candidate. Review collected by and hosted on G2.com.

What I like best about iWave is the amount of data and research that is presented, which is easily displayed and digestible. You do not need an advanced degree in data analytics to use the tool and get actionable results. The price is also a solid deal because, for how often we use it, the subscription pays for itself. iWave also has a great team of support staff ready to do trainings and answer any questions that may arrise while using iWave. Review collected by and hosted on G2.com.

The thing I dislike about iWave is that the data displayed can be slightly out of date. This is not necessarily a fault of iWave, but more a matter of donors getting better at hiding their wealth and giving, and of organizations not always posting their donations. This limits the data, but iWave does its best to find the most up-to-date data. I also wish iWave had better integration with our CRM, Tessitura. There are some integrations, but for the most part, they operate as separate systems. Review collected by and hosted on G2.com.

iWave is an intuitive tool that I use daily to enhance my donor wealth research. It is especially helpful for finding charitable giving information, identifying real estate ownership, and getting an overview of a donor. Review collected by and hosted on G2.com.

One challenge I find when using iWave compared to other tools is the difficulty in matching the results to my intended donor. When looking up someone with a common name, there can be thousands of results, and it takes time to weed through each one to determine which rows of data are related to my prospect and which are not. Some other tools I have used for donor research allow you to filter with a bit more ease (such as by linking the person's name to their known address) or provide a confidence level for each result so you can more quickly sort and filter results. Review collected by and hosted on G2.com.

With a single search I can get access to a variety of prospect specific information, including giving, foundation relationships, and real estate. A real time saver, and the data is solid. Review collected by and hosted on G2.com.

The IWave prospecting algorithms leave something to be desired. At a general level, they do a good job of identifying that you are looking at someone with capacity, but it doesn't do a precise enough job of articulating the actual capacity. A good double check, but it doesn't eliminate the need to conduct research on a prospect Review collected by and hosted on G2.com.

The best part of iWave for me is its very detailed giving history. It impacts my decision-making because comparing giving history helps me better determine a donor’s interests. I also like being able to upload lists of individuals. My onboarding with iWave was pretty simple. Review collected by and hosted on G2.com.

At times, the iWave score is off, but it depends on how specific I get in identifying the donor. Review collected by and hosted on G2.com.

Screening lots of people is helpful and not possible with other software Review collected by and hosted on G2.com.

It is more geared to a US customer. And I am not able to fully benefit bc of a lack of info on Canadian prospects. Review collected by and hosted on G2.com.

I like that iWave is pretty easy to use and gathers information from a variety of sources into one view. Review collected by and hosted on G2.com.

The prospect identification doesn't work as well as I would like. Improved targeting based on donations to specific topic areas would be helpful. I often run a prospect list for 'science' focused donors in a particular geographic region but often times many of the prospects identified are not relevant. Review collected by and hosted on G2.com.

I find iWave extremely user-friendly, and I can screen thousands of donors in a short time to prioritize prospects. The screenings save me an extraordinary amount of time: I can narrow thousands of donors down to three prospects that are exactly what I’m looking for. iWave also gives me a very quick, succinct, and accurate way to create capacity ratings that gift officers can use to guide their asks with donors. The personalized training with iWave reps helps make it user-friendly, and the Salesforce integration works very well. Review collected by and hosted on G2.com.

Sometimes I find inaccurate records pulled into profiles, though those are impossible to eliminate and aren’t an iWave-specific flaw. Review collected by and hosted on G2.com.