G2 reviewers report that iWave excels in customer support, with users highlighting the "exceptional onboarding experience" and "great customer service." This level of support seems to enhance user satisfaction significantly compared to WealthEngine, which has received less recent feedback on its support services.
Users say that WealthEngine offers a user-friendly interface, making it easy to navigate and upload data using provided templates. However, some users feel that it lacks the depth of features found in iWave, which is described as "loaded with features" that help uncover new insights about prospective donors.
Reviewers mention that iWave's ability to perform quick and accurate one-off screenings is a standout feature, allowing users to assess major gift capacity efficiently. In contrast, WealthEngine users appreciate the option to pull up individual contacts without a full data upload, but this feature may not be as robust as iWave's offerings.
According to verified reviews, both platforms are well-regarded for their ease of use, but iWave edges ahead with a higher rating. Users find iWave's platform "very easy to use," while WealthEngine's interface, although praised for its layout, may not provide the same level of intuitive experience.
G2 reviewers highlight that WealthEngine has a good array of information available, particularly for wealth research. However, iWave's comprehensive data inputs and the ability to discover new donor insights seem to provide a more thorough experience for users looking for detailed prospect information.
Users report that while both products meet their requirements, iWave's overall performance and user satisfaction are reflected in its higher G2 Score. This suggests that users feel more positively about their experience with iWave, particularly in terms of product direction and ongoing support.
Pricing
Entry-Level Pricing
WealthEngine
No pricing available
iWave
Starter - $
Starting at $4,150.00
1 User Per Year
Perfect for nonprofit startups or small organizations beginning their journey into real-time data insights.
Is there any work being done on the "RelSci" portion in regard to being able to upload a list of our trustees, etc to find relationships? Also, does iWave integrate with Raiser's Edge NXT?
2 Comments
Official Response from iWave
We aren't currently in the process of doing this but we appreciate the feedback and will add it to our ideas list.
And yes - we do integrate wth Raisers...Read more
Is iWave a good brand?
1 Comment
AV
Yes, it’s a great brand with a great mission, great customer service, and great impact on nonprofit fundraising. Read more
What is a good way of filtering out "hits" from prospect researching that yield multiple same names?
1 Comment
BA
Hi Tim,
Thank you for your question. In order to have it answered our team needs a bit more context. I suggest reaching out to our dedicated support...Read more
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