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IBM Maximo Application Suite Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

7 months

IBM Maximo Application Suite Integrations

(5)
Verified by IBM Maximo Application Suite

IBM Maximo Application Suite Media

IBM Maximo Application Suite Demo - Manage any asset, anytime, any place
As assets become smarter and more connected, technicians need instant access to data and expertise. IBM Maximo® Mobile empowers teams with AI-driven insights, real-time asset history, and remote expert assistance, enhancing efficiency, accuracy, and collaboration.
IBM Maximo Application Suite Demo - Reduce errors with expert guidance in real time  
Real-time remote assistance from experts helps technicians use the organization's collective knowledge to resolve issues quickly and efficiently while reducing errors.
IBM Maximo Application Suite Demo - Optimized scheduling and dispatching 
Streamline your field service management by creating efficient schedules and intelligently dispatching tasks. It forecasts resource needs, enables near real-time tracking, enhances productivity, and ensures faster, smarter service delivery.
IBM Maximo Application Suite Demo - Maximo Visual Inspection on edge devices
Deploy AI vision models at scale with IBM Maximo Visual Inspection Edge, enabling real-time inspections on edge servers connected to high-resolution cameras, specialized imaging systems, drones, and vehicle-mounted devices.
IBM Maximo Application Suite Demo - Gain actionable insights with real-time data
Customizable dashboards and reporting features allow users to track key metrics, visualize performance, and generate reports tailored to their needs, providing actionable insights for data-driven decisions.
With its powerful combination of automation, IoT data, analytics and AI, the Maximo Application Suite can extend asset lifecycles, control costs, and help you allocate resources more efficiently.
Play IBM Maximo Application Suite Video
With its powerful combination of automation, IoT data, analytics and AI, the Maximo Application Suite can extend asset lifecycles, control costs, and help you allocate resources more efficiently.
See how a reliability manager can understand the behavior, condition, health and any associated risk of thousands of assets across multiple locations.
Play IBM Maximo Application Suite Video
See how a reliability manager can understand the behavior, condition, health and any associated risk of thousands of assets across multiple locations.
Connect your field technicians to the back office, deliver on-the-go access to work orders and help determine and reserve the best tools and materials to increase first time fix rates.
Play IBM Maximo Application Suite Video
Connect your field technicians to the back office, deliver on-the-go access to work orders and help determine and reserve the best tools and materials to increase first time fix rates.
Explore how you can optimize equipment availability by minimizing asset replacements and reducing maintenance costs.
Play IBM Maximo Application Suite Video
Explore how you can optimize equipment availability by minimizing asset replacements and reducing maintenance costs.
Improve quality control through real-time, end-to-end defect detection anywhere on the production line, support root cause analysis and boost manufacturing workflows.
Play IBM Maximo Application Suite Video
Improve quality control through real-time, end-to-end defect detection anywhere on the production line, support root cause analysis and boost manufacturing workflows.
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IBM Maximo Application Suite Reviews (614)

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Reviews

IBM Maximo Application Suite Reviews (614)

View 2 Video Reviews
4.4
614 reviews

Pros & Cons

Generated from real user reviews
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Raymond Y.
RY
Systems Administrator
Mid-Market (51-1000 emp.)
"IBM Maximo - Robust"
What do you like best about IBM Maximo Application Suite?

Inventory management: Maximo facilitates effective inventory management by providing real-time visibility into inventory levels, stock movements, and reorder points. It helps organizations optimize inventory levels, reduce stockouts, and streamline procurement processes. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Cloud deployment - need to improve overall operational efficiency. features and capabilities to support asset-intensive industries in managing their assets effectively. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thank you for highlighting the benefits of IBM Maximo in inventory management. We appreciate your feedback. To address your concerns about cloud deployment and integration with SAP, please get in touch with our sales team for assistance and learning opportunities. Additionally, if you have any product enhancement ideas, we encourage you to submit them through the IBM Ideas portal [https://www.ibm.com/support/pages/welcome-ibm-ideas-portal]. Your input is valuable, and we're here to support your needs and improve your experience with IBM Maximo.

Please join the Maximo Community [https://community.ibm.com/community/user/asset-facilities/communities/maximo-home] to learn from and collaborate with like-minded individuals.

See how IBM Maximo Application Suite improved
Russell G.
RG
Supervisory Information Technology Specialist
Enterprise (> 1000 emp.)
"Make managing your facility operations a breeze with IBM Maximo!"
What do you like best about IBM Maximo Application Suite?

I find IBM Maximo software to be an incredibly powerful and versatile tool. I appreciate the software's capability to monitor and manage orders on the job and track facility operations, which can help me streamline maintenance procedures. I also find the software's interface very comfortable and practical, making it easy to navigate and use. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

One aspect of the IBM Maximo software that could be improved is the loading time between different modules. Although not excessively long, faster switching between modules would enhance the user experience. Furthermore, since the software is self-hosted, there are times when the tool can be slow due to server issues. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

We are glad you find IBM Maximo powerful, versatile, and user-friendly. It's also great that our software has helped streamline your maintenance procedures.

We are sorry you experienced slow loading times between different modules and server issues. We value your feedback and would like to know more about your experience so that we can work towards improving the software's performance.

We encourage you to contact our sales team to discuss your concerns further. Alternatively, you can provide feedback via our IBM Ideas portal page (https://www.ibm.com/ideas), and someone from our team will contact you to gather additional details. We value your feedback and appreciate the opportunity to improve our product and services.

Mohideen R.
MR
Head of Equipment & Maintenance
Small-Business (50 or fewer emp.)
"IBM Maximo"
What do you like best about IBM Maximo Application Suite?

It's quite flexible for me, and quite easy to get used to. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Tad bit tough to play around with the configs. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thank you for your feedback on IBM Maximo's flexibility and user-friendliness. If you have any concerns about configurations or wish to explore learning opportunities, please feel free to reach out to our IBM sales team member, who can assist you further in maximizing your experience with the software.

Please join the Maximo Community [https://community.ibm.com/community/user/asset-facilities/communities/maximo-home] to learn from and collaborate with like-minded individuals.

See how IBM Maximo Application Suite improved
MY
Mid-Market (51-1000 emp.)
"Maximo - a valuable time"
What do you like best about IBM Maximo Application Suite?

It helped the company save time on generating reports of activities, tools and etc Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Maybe as a user, the modification of functionalities with corresponding high costs that affect the approval of our requests for additional features and etc Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

We appreciate your feedback on the time-saving benefits of IBM Maximo Application Suite. We understand the challenges you face with the high costs of modifying functionalities. We would appreciate it if you could provide additional information on this feedback via our IBM Ideas portal page [https://www.ibm.com/support/pages/welcome-ibm-ideas-portal], and we will review it with our team. Your input will be valuable as we continue to enhance our product.

Verified User in Hospital & Health Care
UH
Mid-Market (51-1000 emp.)
"Best to manage Assets and its PPM, Also for the maintence management"
What do you like best about IBM Maximo Application Suite?

One of the most important features of IBM Maximo in a hospital is the ability to manage assets. With the software's asset tracking capabilities, I can keep track of all the equipment used in the hospital, including beds, ventilators, and monitors.Also the preventive maintenance feature is also helpful. With this feature, I can schedule preventive maintenance activities for equipment to help prevent unexpected breakdowns as well as ensuring complaince to regulators. Safety monitoring and inventory management also really helpful Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

As a covid facility with limitation we only had limited access to features so cant judge by that, also for building managent systems it requires additional intergration unfortunately which is not acessible for us. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thank you for your insightful review of IBM Maximo's vital features in hospital asset management and preventive maintenance – your feedback is greatly appreciated!

Please join the Maximo Community [https://community.ibm.com/community/user/asset-facilities/communities/maximo-home] to learn from and collaborate with like-minded individuals.

Fuad F.
FF
Enterprise (> 1000 emp.)
"CTIO for Zahran Holding"
What do you like best about IBM Maximo Application Suite?

IBM Maximo is the best product and solution for managing the facilities because it includes all the required integrated functions that allow working them quickly and professionally. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

I dislike IBM Maximo. It's the cost that it is not possible to be utilized and used in the facilities of my customers. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thank you for sharing your positive feedback and experiences with IBM Maximo's comprehensive facility management capabilities. We appreciate your input. Regarding your concerns about cost, please contact our sales team, who can assist in addressing this issue. Additionally, we encourage you to submit any product enhancement ideas through the IBM Ideas portal [https://www.ibm.com/support/pages/welcome-ibm-ideas-portal].

Please join the Maximo Community [https://community.ibm.com/community/user/asset-facilities/communities/maximo-home] to learn from and collaborate with like-minded individuals.

See how IBM Maximo Application Suite improved
John Erick L.
JL
Marine and Structural Services Engineer
Oil & Energy
Mid-Market (51-1000 emp.)
"Power tool for maintenance project management"
What do you like best about IBM Maximo Application Suite?

Very helpful in making preventive maintenance on schedule.. it has the ability to generates work orders as per set date to as reminder of planned projects. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

It's not that dislike but need to improve. Just notice that if we will tap or include permits system and project didn't fall as per plan.. it's need to back from the starting process.. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thank you for taking the time to share your review of IBM Maximo.

If not already, please join the IBM IBM IoT Maximo Community [https://community.ibm.com/community/user/iot/communities/maximo-home] to learn more and discuss further on this topic.

For product feature feedback, please submit it through the IBM Idea portal [https://ideas.ibm.com/new-idea]. If you want to know more about the IBM Idea process, please check here [https://www.ibm.com/support/pages/node/6438917].

Verified User in Computer & Network Security
CC
Small-Business (50 or fewer emp.)
"Maximo is a leading EAM"
What do you like best about IBM Maximo Application Suite?

Maximo is a leading enterprise asset management and very customizable system where you can create your app and business process to meet user requirements Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

As a very flexible system in terms of customizing app expect alot of requests to mimic the app and business process from other system. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thank you for sharing your positive experience with IBM Maximo's customization capabilities. We appreciate your feedback. To address the challenges associated with customizing the app and business processes, please get in touch with our sales team for guidance and learning opportunities. Additionally, if you have any ideas for product enhancements, we encourage you to submit them through the IBM Ideas portal [https://www.ibm.com/support/pages/welcome-ibm-ideas-portal]. Your input is valuable, and we're here to support your needs and improve your experience with IBM Maximo.

Please join the Maximo Community [https://community.ibm.com/community/user/asset-facilities/communities/maximo-home] to learn from and collaborate with like-minded individuals.

See how IBM Maximo Application Suite improved
JV
Maintenance Technician
Logistics and Supply Chain
Mid-Market (51-1000 emp.)
"The best productivity tool I have used!"
What do you like best about IBM Maximo Application Suite?

The best feature without a doubt is filtering the Work Orders created by Maintenance areas, and also knowing who is tracking an already created Work Order. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

How difficult it is to use on mobile browsers, it's very hard to adapt to how poorly coordinated everything looks from within the application, it even crashes a lot if the intranet is unstable. Review collected by and hosted on G2.com.

Verified User in Facilities Services
UF
Enterprise (> 1000 emp.)
"Experience with IBM Maximo"
What do you like best about IBM Maximo Application Suite?

IBM Maximo is very helpful for arranging and keeping the data of Work orders and scheduling.

The updates for using it, is that it is facilitating the data access and the coordination between all departments Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

I think IBM is very helpful at all and there are no downsides Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thank you for sharing your positive experiences with IBM Maximo, particularly its utility in work order management and cross-departmental coordination. We appreciate your feedback. It's great to hear that you don't have any downsides to mention. If you ever have questions or would like to explore learning opportunities, please feel free to contact our sales team. Additionally, if you have any product enhancement ideas in the future, you can submit them through the IBM Ideas portal [https://www.ibm.com/support/pages/welcome-ibm-ideas-portal]. Your input is valuable, and we're here to support your needs.

Please consider joining the Maximo Community [https://community.ibm.com/community/user/asset-facilities/communities/maximo-home] to connect with like-minded individuals and learn from their experiences.

See how IBM Maximo Application Suite improved

Pricing Insights

Averages based on real user reviews.

Time to Implement

7 months

Return on Investment

24 months

Average Discount

15%

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IBM Maximo Application Suite Features
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Reliability
Dashboards
Performance
Forecasting
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