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IBM Maximo Application Suite Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

7 months

IBM Maximo Application Suite Integrations

(5)
Verified by IBM Maximo Application Suite

IBM Maximo Application Suite Media

IBM Maximo Application Suite Demo - Manage any asset, anytime, any place
As assets become smarter and more connected, technicians need instant access to data and expertise. IBM Maximo® Mobile empowers teams with AI-driven insights, real-time asset history, and remote expert assistance, enhancing efficiency, accuracy, and collaboration.
IBM Maximo Application Suite Demo - Reduce errors with expert guidance in real time  
Real-time remote assistance from experts helps technicians use the organization's collective knowledge to resolve issues quickly and efficiently while reducing errors.
IBM Maximo Application Suite Demo - Optimized scheduling and dispatching 
Streamline your field service management by creating efficient schedules and intelligently dispatching tasks. It forecasts resource needs, enables near real-time tracking, enhances productivity, and ensures faster, smarter service delivery.
IBM Maximo Application Suite Demo - Maximo Visual Inspection on edge devices
Deploy AI vision models at scale with IBM Maximo Visual Inspection Edge, enabling real-time inspections on edge servers connected to high-resolution cameras, specialized imaging systems, drones, and vehicle-mounted devices.
IBM Maximo Application Suite Demo - Gain actionable insights with real-time data
Customizable dashboards and reporting features allow users to track key metrics, visualize performance, and generate reports tailored to their needs, providing actionable insights for data-driven decisions.
With its powerful combination of automation, IoT data, analytics and AI, the Maximo Application Suite can extend asset lifecycles, control costs, and help you allocate resources more efficiently.
Play IBM Maximo Application Suite Video
With its powerful combination of automation, IoT data, analytics and AI, the Maximo Application Suite can extend asset lifecycles, control costs, and help you allocate resources more efficiently.
See how a reliability manager can understand the behavior, condition, health and any associated risk of thousands of assets across multiple locations.
Play IBM Maximo Application Suite Video
See how a reliability manager can understand the behavior, condition, health and any associated risk of thousands of assets across multiple locations.
Connect your field technicians to the back office, deliver on-the-go access to work orders and help determine and reserve the best tools and materials to increase first time fix rates.
Play IBM Maximo Application Suite Video
Connect your field technicians to the back office, deliver on-the-go access to work orders and help determine and reserve the best tools and materials to increase first time fix rates.
Explore how you can optimize equipment availability by minimizing asset replacements and reducing maintenance costs.
Play IBM Maximo Application Suite Video
Explore how you can optimize equipment availability by minimizing asset replacements and reducing maintenance costs.
Improve quality control through real-time, end-to-end defect detection anywhere on the production line, support root cause analysis and boost manufacturing workflows.
Play IBM Maximo Application Suite Video
Improve quality control through real-time, end-to-end defect detection anywhere on the production line, support root cause analysis and boost manufacturing workflows.
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IBM Maximo Application Suite Reviews (614)

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Reviews

IBM Maximo Application Suite Reviews (614)

View 2 Video Reviews
4.4
614 reviews

Pros & Cons

Generated from real user reviews
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RK
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"MAS review"
What do you like best about IBM Maximo Application Suite?

The opportunity to have all assets and plans at one centralized place Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Problems with mobile apps which are usual with new releases Review collected by and hosted on G2.com.

Response from Ondrej Zosiak of IBM Maximo Application Suite

Thank you, Rastko, for your feedback. We’re glad to hear that the centralized management of assets and plans in IBM Maximo Application Suite adds value to your operations. We appreciate your comment on mobile app performance and are continuously working to improve stability with each release.

If you’re open to it, we’d welcome your insights shared on Gartner Peer Insights via this link - https://gtnr.io/knydWPgKq

Thanks again for being part of the Maximo community!

Verified User in Information Technology and Services
CI
Enterprise (> 1000 emp.)
"Maximo Lead"
What do you like best about IBM Maximo Application Suite?

I am MAS v8 and 9 certified professional and using Maximo Application Suite v9 for some time. Maximo manage functionality is the same as older Maximo version (v7) however new version orientation is good. New Maximo Mobile app is good in terms of performance and usability.

We use AppPoints licensing model on concurrency model that helps to save cost. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

In my view --> below features should be added:

1. Some features available in old Maximo version are not available.

2. Some companies using third party software for eSourcing. IBM should consider including eSourcing within Maximo.

3. Same as before, include HR and financials modules in Maximo.

4. Budgeting is an important function for all organizations. IBM should consider enhancing this feature in Maximo. Seamless integration with Financials will add value. Review collected by and hosted on G2.com.

Response from Dave Gasdia of IBM Maximo Application Suite

Thank you for taking the time to review IBM Maximo Application Suite. We really appreciate your input and suggestions for areas to improve. Here is the link to the enhancement website where you can enter these requests. https://ibm-ai-apps.ideas.ibm.com/

Mani P.
MP
Financial Consulting Assistant
Small-Business (50 or fewer emp.)
"Helpful Software for Daily Operations"
What do you like best about IBM Maximo Application Suite?

It makes it simple to organise work, track parts, and manage service requests.

Also, I can see everything in one dashboard. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

The system can be heavy at times.

And some menus are hard to find until you get used to it. Review collected by and hosted on G2.com.

Response from Dave Gasdia of IBM Maximo Application Suite

Hi Mani, Thank you for your feedback on your use of Maximo Application Suite. We have made a focused effort on improving the end user navigation, consolidating actions and use of a common left hand menu to make it easier to access applications across the suite. We appreciate your input. Let us know if you have any questions.

Mahi P.
MP
Financial Engineering
Enterprise (> 1000 emp.)
"Useful system for managing assets and daily operations"
What do you like best about IBM Maximo Application Suite?

It keeps all asset records organised and makes it easier to assign jobs to the right team. The mobile option is also helpful when not at the desk. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

The interface looks old fashioned, and sometimes too many clicks are needed to complete simple tasks. Review collected by and hosted on G2.com.

Response from Ondrej Zosiak of IBM Maximo Application Suite

Thank you, Mahi, for your feedback. We’re pleased to hear that IBM Maximo Application Suite helps you keep asset records organized and improves task management, both in the office and on the go. We appreciate your comments on the interface and navigation, and we continue to enhance usability to ensure a more streamlined experience.

If you’re willing, we’d appreciate you sharing your experience on Gartner Peer Insights via this link - https://gtnr.io/knydWPgKq

Thanks again for being part of the Maximo community!

Vedant B.
VB
Supply Chain - Inventory and Procurement Specialist
Enterprise (> 1000 emp.)
"Easy to Use and Reliable"
What do you like best about IBM Maximo Application Suite?

It makes asset and maintenance management very simple. I like how everything is in one place, from work orders to inventory. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Sometimes it feels slow and takes time to load, and new users may find it a little confusing at first. Review collected by and hosted on G2.com.

Response from Dave Gasdia of IBM Maximo Application Suite

Hi Vedant, Thanks for your feedback and input on your use of IBM Maximo Application Suite. You mention that sometimes it feels slow and has performance issues. There are many variables that can impact performance, but there are ways to make configuration changes that can improve it. Here is a link to the MAS Performance wiki that covers the configuration options you can consider implementing. https://ibm-mas.github.io/mas-performance/

Neha C.
NC
Associate Technical Manager
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Maximo Product Review"
What do you like best about IBM Maximo Application Suite?

Powerful platform that helps organizations manage maintenance, reliability, and operations efficiently. It's robut and feature-rich Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Complexity and steep learning curve, when it comes to setup and upgrades. Can be resource-intensive. Review collected by and hosted on G2.com.

Response from Ondrej Zosiak of IBM Maximo Application Suite

Thank you, Neha, for your thoughtful review. We’re pleased that you recognize IBM Maximo Application Suite as a powerful and feature-rich platform supporting efficient maintenance and operations management. Your feedback on setup complexity and resource requirements is valuable, and we’re continually working to simplify these areas.

Thanks again for being part of the Maximo community!

Taimur Hasan M.
TM
Lead Mechanical Engineer
Mid-Market (51-1000 emp.)
"Maximo has a very user friendly interface and it has a pretty decent learning curve."
What do you like best about IBM Maximo Application Suite?

The new interface is more swift than the previous one. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Customizable color coding can be introduced in Maximo scheduling module to help user in more efficient planning. Review collected by and hosted on G2.com.

Response from Dave Gasdia of IBM Maximo Application Suite

Thank you for taking the time to give a review based on your experience working with IBM Maximo Application Suite. We really appreciate your positive feedback. You can submit an enhancement request using this website: https://ibm-ai-apps.ideas.ibm.com/

Anne A.
AA
Maximo Application Suite Trainer and Training Developer
Mid-Market (51-1000 emp.)
"Maximo trainer since 2007, worked with 50+ different organizations using the Maximo and MAS8 & MAS9."
What do you like best about IBM Maximo Application Suite?

I love to see the data our users can get out of it! Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Every major version release changes the interface. This is difficult for users. Review collected by and hosted on G2.com.

Response from Ondrej Zosiak of IBM Maximo Application Suite

Thank you, Anne, for sharing your feedback. We’re glad to hear that you find value in the insights and data capabilities of IBM Maximo Application Suite, and that MAS 9’s expanded features are helping reduce the need for add-ons. We appreciate your input regarding interface changes and continue to focus on ensuring a smoother transition experience with each release.

If you’re willing, we’d appreciate you sharing your experience on Gartner Peer Insights via this link - https://gtnr.io/knydWPgKq

Thanks again for being part of the Maximo community!

Muhammad Ovais K.
MK
Senior Network Engineer
Telecommunications
Mid-Market (51-1000 emp.)
"Review for Business IBM Maximo Application Suite"
What do you like best about IBM Maximo Application Suite?

The Maximo Application Suite helps my company in optimizing asset utlization, reduces downtime, and somehow it extends assets life.

Maintenance cost is greatly reduced for our organization r, as we get real-time data on our systems performance and identifying potential issues before any major breakdown or Outage. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

It took time to get expertise, and the system and integration is bit complex and lengthy, which I assume can be make simpler for the use of a professional or startup person. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thank you for sharing your feedback! We are glad to hear that IBM Maximo Application Suite has been instrumental in optimizing your asset utilization and reducing maintenance costs for your organization. We appreciate your feedback on the complexity of the system and integration, and we are continuously working to improve user experience and simplify the process. If you have additional recommendations on this topic, please share them on the IBM Ideas [https://www.ibm.com/support/pages/welcome-ibm-ideas-portal] portal page.

MOHAMMAD S.
MS
Finance Associate
Mid-Market (51-1000 emp.)
"Review of IBM"
What do you like best about IBM Maximo Application Suite?

It is a completely AI driven approach faster, scalability, flexibility, trustworthy.

It ensures transparency and privacy too. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Cost can be less, then it will be available to everyone to cost effective people's. Review collected by and hosted on G2.com.

Response from Ondrej Zosiak of IBM Maximo Application Suite

Thank you, Mohammad, for sharing your feedback. We’re pleased to know that you value IBM Maximo Application Suite’s AI-driven capabilities, scalability, and focus on transparency and security. Your comment on cost considerations is appreciated, and we continue to explore ways to make our solutions more accessible while maintaining enterprise-grade quality and support.

If you’re willing, we’d appreciate you sharing your experience on Gartner Peer Insights via this link - https://gtnr.io/knydWPgKq

Thanks again for being part of the Maximo community!

Pricing Insights

Averages based on real user reviews.

Time to Implement

7 months

Return on Investment

24 months

Average Discount

15%

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IBM Maximo Application Suite Features
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Reliability
Dashboards
Performance
Forecasting
Asset Register
Relationships
Costs
Status
History
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