MAS expounds on the ability to seamlessly use industry solutions and add-ons. This simplifies the user's ability to perform asset work, check asset performance, and perform asset investment planning for a complete end-to-end solution. Review collected by and hosted on G2.com.

That is the only improvement to be aware of. Review collected by and hosted on G2.com.

What I like best about IBM Maximo Application Suite is the breadth of capabilities it brings together in a single platform and the flexibility it offers to support different industries and business processes. As an implementation consultant, I've seen organizations streamline maintenance, inventory, procurement, and reliability activities without relying on multiple disconnected systems.

One of the biggest advantages is the level of configurability and integration. Maximo can be adapted to complex operational requirements and integrates well with ERP, IoT, and other enterprise applications, which helps customers create a connected asset management ecosystem. The user experience has also improved significantly with the newer interface, making navigation more intuitive for end users. Review collected by and hosted on G2.com.

What I dislike most about IBM Maximo Application Suite is that its flexibility and depth come with added complexity. Implementations require careful planning, and organizations that are new to enterprise asset management may face a steeper learning curve compared to lighter CMMS solutions.

While the user experience has improved significantly, some advanced configuration and administrative tasks still require specialized knowledge. Initial setup, integrations, and data preparation can also be time-consuming, especially in large environments with multiple systems. Review collected by and hosted on G2.com.

I have been using IBM Maximo Application Suite for maintaining assets in the transportation sector for two years. It has effectively reduced unplanned downtime and maintenance inefficiencies, significantly benefiting my operations. The suite's preventive and predictive maintenance features are highly useful, ensuring that I can anticipate issues before they occur and maintain optimal asset performance. Additionally, I appreciate the integration capability with Talend, which enhances my workflow. The health monitoring aspects of IBM Maximo Application Suite are also notable benefits that would make me consider purchasing it again. Review collected by and hosted on G2.com.

I find the deployment of Java classes and the changes in WebSphere settings challenging, requiring significant time to adjust. Additionally, I would prefer a simplification of some configuration and upgrade processes, especially in environments with heavy customization. Review collected by and hosted on G2.com.

I like IBM Maximo Application Suite for its very rich functional coverage, including work orders, preventive maintenance, inventory, and the asset register all in one platform. The configurability without code using Application Designer, automation scripts, and workflows is another standout, as it makes it easy to adapt the software without needing Java customizations. The modern, containerized architecture on OpenShift is quite appealing, especially with the availability of the wider suite, like Monitor, Health, and Predict, for further expansion when needed. I particularly value the automation scripts because they allow me to update business rules quickly, which simplifies migrations and upgrades. Additionally, the Application Designer is a crucial tool for tailoring screens to fit customer needs, and the MAS operators on OpenShift make installation and updates more standardized and repeatable. Review collected by and hosted on G2.com.

Installation and upgrades with IBM Maximo Application Suite require solid OpenShift expertise, which many Maximo teams do not have yet, so there's a real learning curve. The AppPoints licensing model also takes time to understand and size correctly. Additionally, the documentation can be scattered across versions, making troubleshooting slower. The initial setup is demanding, as it involves having a properly sized OpenShift cluster, storage, certificates, and the MAS operators before you can even configure Manage. For a team without container experience, the first installation requires real effort and planning. Review collected by and hosted on G2.com.

A single integrated platform that provides flexibility Review collected by and hosted on G2.com.

Maximo is a robust platform, but improvements in usability, configuration simplicity, and self-service reporting would make it easier to adopt and use efficiently. Review collected by and hosted on G2.com.

modular structure: you can activate only the applications you need, which helps both with flexibility and cost Powerful asset and work management: it's very detailed and customizable, which is great for managing complex maintenance processes. Integration with AI and IoT: the predict and monitor modules bring a lot of added value by helping anticipate issues before they happens Review collected by and hosted on G2.com.

Initial setup and configuration can be complex, especially for new users or organizations without strong Maximo expertise. Licensing and entitlements aren't always intuitive. It takes time to fully understand how to manage access across the different applications Performance can vary depending on the deployment model. Cloud versions occasionally experience lags, especially when dealing with large data volumes. Review collected by and hosted on G2.com.

What I like most is the depth of asset management it delivers right out of the box. The hierarchical asset structure, work order management, and PM scheduling feel mature, and they handle complex industrial environments that lighter CMMS tools simply can’t.

I also appreciate how flexible the data model is—you can configure almost anything through the Application Designer without touching code, which is rare for a platform at this scale. Reporting through BIRT and the REST APIs are also solid, especially for integration with ERP and IoT systems. Review collected by and hosted on G2.com.

OOB isn’t very user-friendly and feels quite complex to use. Getting started seems to require a lot of data integration, which makes the initial setup difficult for typical users. Review collected by and hosted on G2.com.

I like using IBM Maximo Application Suite for its advanced features that help manage asset inventory effectively. I appreciate the new products and add-ons like monitoring, predicting, and health assessment tools, which are particularly useful for visual inspections and reviewing the condition of assets. It has features that predict asset failures and downtimes in advance, which is incredibly helpful. I also find the health score feature beneficial for knowing the status of assets, helping clients decide if they need to decommission assets or purchase new ones. Overall, IBM Maximo is very reliable and suitable for large-scale operations, providing tools like maintenance planners. I rate it as good and dependable for users. Review collected by and hosted on G2.com.

The installation process for IBM Maximo Application Suite is a bit lengthy and could be faster. You have to install clusters in Red Hat OpenShift and then go through Ansible Playbooks to install different components. Once that's done, you install applications, add-ons, and everything related to Maximo. This makes it time-consuming. Also, the tuning of databases attached to the managers becomes slow as days pass by due to the large volume of queries, which requires frequent tuning. This is something I feel can be improved. Review collected by and hosted on G2.com.

I like the ability to automate maintenance and asset management in IBM Maximo Application Suite. It's beneficial because it reduces follow-ups, dependency, and manual tracking. Creating work orders automatically is a significant feature for me. I also appreciate how it has reduced equipment downtime and fewer manual tasks. The initial setup was quite handy. Review collected by and hosted on G2.com.

Overall, I find IBM Maximo Application Suite very powerful, but one area that could be improved is its complexity. Because it offers extensive functionality for asset management, maintenance, inventory, inspections, and analytics, new users can face a steep learning curve. Review collected by and hosted on G2.com.

UI/UX*

The modern Maximo Application Suite interface is cleaner and more web‑friendly than older Maximo versions, with better dashboards and navigation. Still, it can feel complex for new users due to the breadth of functionality and configuration options. It’s designed more for power users and technical teams than for casual, “click-and-go” users.

Integrations*

Integration is one of Maximo’s strengths. It offers robust, supports common enterprise integration patterns, and connects well with ERP, EAM, IoT platforms, and OT systems. However, achieving deeper or customized integrations typically requires skilled implementation partners or in‑house expertise.

Performance*

When properly sized and configured, performance is generally strong and scalable for large organizations with many assets and users. That said, complex configurations, heavy customizations, and large data volumes can impact responsiveness, so tuning and good architecture are important.

Pricing & ROI*

Licensing and implementation costs are high compared to lighter EAM/CMMS solutions, making it most suitable for medium‑to‑large enterprises. The ROI can be very attractive in asset‑intensive industries (utilities, manufacturing, oil & gas, transportation) thanks to improved reliability, reduced downtime, and optimized maintenance strategies, but this is contingent on a solid deployment and adoption strategy.

Support & Onboarding*

IBM and its partner ecosystem offer extensive documentation, training, and professional services. Onboarding is not trivial: organizations usually need structured rollout, change management, and formal training to fully exploit the suite. Ongoing support is generally good, but navigating IBM’s support structure can be complex for smaller teams.

AI & Intelligence*

The suite increasingly leverages AI for predictive maintenance, anomaly detection, and insights based on sensor and historical data (e.g., failure prediction, condition‑based maintenance, work prioritization). These capabilities are a major differentiator, but they rely heavily on data quality, integration with IoT/OT sources, and proper configuration.

Overall*

IBM Maximo Application Suite is a strong choice for large, asset‑intensive organizations seeking deep functionality, strong integrations and advanced AI‑driven maintenance capabilities. It is less suitable for companies that want a simple, low‑cost, plug‑and‑play maintenance system. Review collected by and hosted on G2.com.

When you want to configure and customize the program there are specialized skills required. There are still a lot of clicks necessary to do certain things, sometimes you have the feeling that this can be reduced. Network is also an issue, when the network is not working fast enough you will see a lot of loading circles. Review collected by and hosted on G2.com.