Huntress Managed EDR Reviews & Product Details

At Huntress, we believe that enterprise-grade endpoint security shouldn’t just be for big security teams with the most resources. When basic defenses don't cut it, Huntress Managed EDR levels the cybersecurity playing field with a solution for ALL businesses. Our comprehensive platform combines fully-owned technology with expert oversight, including 24/7 monitoring by a team of expert hunters specializing in wrecking hackers day in and day out. Our focus is on hitting hackers when and where it matters most, so we filter out the noise of false positives and only alert you on real threats. And if hackers breach your defenses, we isolate and eliminate those threats for you with speed and precision. With Huntress, you’re not just keeping pace—you’re leveling up to world-class endpoint security. Huntress gives organizations of all sizes a top EDR solution with the ease of use security teams actually need so they can sleep at night knowing they're protected.

Product Website

Seller

Huntress Labs

Discussions

Huntress Managed EDR Community

Languages Supported

English

Overview by

Tiffany Evans

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

View More Pricing Information

Huntress Managed EDR Integrations

(29)

Verified by Huntress Managed EDR

Huntress Managed EDR Media

Huntress Managed EDR Demo - Endpoint Detection and Response

Huntress Managed EDR is fully managed and monitored by our 24/7, human-led SOC, who detect and investigate threats, triage alerts, and provide actionable remediation steps or one-click solutions – all with a less than 1% false positive rate.

Huntress Managed EDR Demo - EDR Dashboard

Managed EDR is enterprise-grade endpoint security that's built, managed, and monitored 24/7 by Huntress, and made to rapidly remediate threats before they can cause harm.

Huntress Managed EDR Demo - Huntress EDR Footholds

Persistent Footholds: Catch hackers who are hiding on Windows and macOS devices before they can move laterally or cause damage.

Huntress Managed EDR Demo - Process Insights

Process Insights: Attackers change their tools constantly, but their techniques stay consistent—so we focus on behavioral analysis to spot and stop shady hacker activity fast.

Huntress Managed EDR Demo - Managed Microsoft Defender Antivirus

Swap out your current antivirus with the built-in version of Microsoft Defender Antivirus, and Huntress will manage it for you at no additional cost. Use Defender for Endpoint? We'll monitor alerts for you. Don’t want to use a Defender product? No problem: Huntress runs side-by-side with most oth...

Official Downloads

(5)

edit

10 Endpoint Security Tips You Should Know

Interactive Demo

edit

Try an interactive demo created by the software seller (right here on G2).

Try demo

G2 reviews are authentic and verified.

Here's how.

Jerry R.

Director of Technical Operation

Mid-Market (51-1000 emp.)

8/16/2024

"Effortless Security Management with Huntress Managed EDR"

5/5

What do you like best about Huntress Managed EDR?

I love the Dashboard and Agent Status features, which let me quickly identify incidents, signals investigated, and agents. The detailed step-by-step remediation suggestions are very helpful and save a lot of time for security admins. I also prefer Huntress Managed EDR from an ease of use and management perspective compared to our previous solution, Carbon Black. The setup was extremely easy, and the SIEM is great too. Review collected by and hosted on G2.com.

What do you dislike about Huntress Managed EDR?

The User Management area of the admin console needs more granularity to assign or not assign specific permissions to sub-teams in our org, such as for Helpdesk. Managing Incident Notifications by team member is not possible; it requires removing the person then adding them back, which was an issue when a team member needed to update their phone on the backend. Review collected by and hosted on G2.com.

William E.

CIO

Small-Business (50 or fewer emp.)

10/8/2024

"Huntress promised 24/7 threat defense and delivered... a year later"

5/5

What do you like best about Huntress Managed EDR?

Huntress has expanded their offering to cover Defender, MS365, and Security Awareness. So far I've used all their modules and have been impressed each. Review collected by and hosted on G2.com.

What do you dislike about Huntress Managed EDR?

Unfortunately their management for AV UI could be improved. And removing existing antivirus or enabling a windows defender thats been disabled is still a very manual process. But overall this doesnt affect my everyday protection so I can overlook it and use other tools in my RMM stack for these things. Review collected by and hosted on G2.com.

What problems is Huntress Managed EDR solving and how is that benefiting you?

Huntress is able to monitor and defend thousands of endpoints, 24 hours a day. Even with a dedicated SOC team, this type of monitoring can be impossible. While all modern security tools provide round the clock monitoring, the remediation actions, end point isolation and well written human understandle alerting is great. Most alerts can also be fully remediated after a member of my team signs off on the suggested next steps. Makes even my youngest engineers look like security experts. Review collected by and hosted on G2.com.

Brian C.

VP & Information Security Officer

Small-Business (50 or fewer emp.)

4/26/2022

"No brainer, huntress is the standard by which all our other vendors are compared."

5/5

What do you like best about Huntress Managed EDR?

Support is still great, they seem to be branching out into more products like SEIM or ITDR but they are expensive and/or show little value-add in their current forms. Review collected by and hosted on G2.com.

What do you dislike about Huntress Managed EDR?

You are starting to see signs of the massive growth they have had, event responses and support are a little slower. Now you have an isolation event but it can be 15 to 30 minutes later till you get any actual details. Its nice they are still isolating first but it leaves you hanging with nothing to tell the customer except "its being investigated, whatever it is." Review collected by and hosted on G2.com.

Recommendations to others considering Huntress Managed EDR:

Just do it, very few products are such a great value. Review collected by and hosted on G2.com.

What problems is Huntress Managed EDR solving and how is that benefiting you?

Huntress is our security eyes and ears in our clients' network, 24/7 they are looking for signs of compromise and reporting or even taking action if needed to keep my clients safe. Even when I'm asleep I know if something comes up not only will it be detected, but if action is needed to protect the rest of the network Huntresses team will Isolate the device for me until my team can get to it. Review collected by and hosted on G2.com.

Thomas B S.

IT Manager

Mid-Market (51-1000 emp.)

6/19/2024

"Great deployment experience and easy to use response system"

4.5/5

What do you like best about Huntress Managed EDR?

The reports & summary pages are helpful in identifying trouble areas (machines out of compliance with updates, etc...). We tested the system by planting infected files on different systems and running unapproved scripts & it's been able to identify & silo the effect PCs before anything could have been compromised. Review collected by and hosted on G2.com.

What do you dislike about Huntress Managed EDR?

Some of the value fields for individual PCs are buried pretty deep in the user interface. It can be cumbersome to dig through & find things. Review collected by and hosted on G2.com.

What problems is Huntress Managed EDR solving and how is that benefiting you?

We previously lacked a central dashboard or notification system to alert us to security incidents. We had stand-alone anti-virus solutions installed on our clients and we'd have to check system logs or software alerts on each PC to see when there were breaches or incidents.

Huntress gives us a great dashboard with at-a-glance information letting us know when there are issues. The ability to setup alerts via TXT and phone calls is also a huge plus as we get incident alerts much quicker & it allows us to respond faster to issues. Review collected by and hosted on G2.com.

Frank B.

Owner

Small-Business (50 or fewer emp.)

2/16/2026

"Expert-led security with clear, tailored remediation steps"

4.5/5

What do you like best about Huntress Managed EDR?

What I like most about Huntress is having a team of security experts who analyze the issue and then reach out to me with a tailored assessment and clear remediation steps. The cherry on top is that I can either handle the steps myself or allow Huntress to take care of them. Review collected by and hosted on G2.com.

What do you dislike about Huntress Managed EDR?

There are a few minor issues, but they don’t detract from the overall product. Renaming computers isn’t an option, so they have to be named correctly on the computer itself. In a few places, dates appear either in UTC or DD-MM format, which can be a little confusing in the US. Review collected by and hosted on G2.com.

What problems is Huntress Managed EDR solving and how is that benefiting you?

Huntress tackles a common frustration with traditional security software: you get alerts, but you still don’t really understand what’s actually happening. It does a solid job of adding context by explaining what’s going on, pointing out which files and settings are impacted, and outlining the steps you need to take to clean up the issue properly. And they can remedy the issues for you which saves time and gives a sense of comfort knowing that an expert has cleaned the system. Review collected by and hosted on G2.com.

Kieran P.

Technical Manager

Small-Business (50 or fewer emp.)

2/29/2024

"Huntress - The one stop shop"

5/5

What do you like best about Huntress Managed EDR?

Huntress is ever evolving to keep up with the current demands of IT Security, doing alot of the work for us, giving us more time to focus on any areas of the business. Review collected by and hosted on G2.com.

What do you dislike about Huntress Managed EDR?

I think the thing that would be great is if it identifies a Excel sheet for example that is called 'passwords.xlsx' If we then go and password protect the document, huntress doesnt have any method of us excluding that file. This would be great to prevent us logging elsewhere. Review collected by and hosted on G2.com.

What problems is Huntress Managed EDR solving and how is that benefiting you?

Huntress EDR gives us the ability to properly manage and protect both Servers and Workstations, but also Office365 environments, in line with industry experts, while not throwing loads of resources at the ongoing maintenance and proactive monitoring.

It allows us to expand our product stack and give our customers the best possible chance of remaining protected, at a good price. Review collected by and hosted on G2.com.

Corbin J.

Network Security Technician

Small-Business (50 or fewer emp.)

1/30/2026

"Strong EDR for Enforcing Password-Protected File Access"

4/5

What do you like best about Huntress Managed EDR?

I like that EDR can catch users who navigate to password-protected files. We’re trying to enforce a stricter password policy to ensure everyone stays as safe as possible. It is incredibly easy to navigate the UI which I really appreciate. It is as easy to install onto devices as well, making the entire deployment process simple to integrate. Review collected by and hosted on G2.com.

What do you dislike about Huntress Managed EDR?

I wish that there was more capabilities for users who already have a AV or EDR service installed on their computer, or a simple override feature. For example, in testing, I am trying to remove Datto EDR and HP Pro Wolf Security off my device to allow Huntress to work properly, but I cannot seem to uninstall these easily. I wish Huntress was able to work as seamlessly as Datto EDR can alongside Wolf Security. I attempted to reach out to SOC / customer support and did not receive a response, I emailed to incidents@huntress.com and never got a response, so I wish support was better at reaching back out. Review collected by and hosted on G2.com.

What problems is Huntress Managed EDR solving and how is that benefiting you?

As stated above, we are using Huntress to catch files with passwords for now, before rolling out other aspects since we cannot get the full EDR experience due to the conflicting software installed. We have also gotten a few ransomware alerts and was able to use Huntress to verify false positives, which has been incredibly valuable - as Ransomware attacks are an "all-hands-on-deck" issue. Review collected by and hosted on G2.com.

Ashley C.

help desk technician

Small-Business (50 or fewer emp.)

1/23/2026

"Best Managed EDR solution I have used"

5/5

What do you like best about Huntress Managed EDR?

The overall management platform is incredibly easy to navigate and get to what I need. I can also easily see current issues, click through to get details of systems having problems and address issues very efficiently. Review collected by and hosted on G2.com.

What do you dislike about Huntress Managed EDR?

To be honest out of ever platform I have used I don't really have anything bad to say about Huntress. I haven't run into any issues with deployment or management of the platform. IF I had to think of something it would just be ease of adding exceptions into the system. I would want a way to see a file or process get flagged and from that flag make an exception rather than having to pull data from that flagged service and create the exception from that. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

9/13/2020

"Great Product and Vendor, Continuous Improvements Have Added Value"

5/5

What do you like best about Huntress Managed EDR?

Over the last few years, Huntress has added a great deal of additional product features, improvements and user experience modifications that continue to impress. I had a positive view of the product a few years ago and that opinion has increased greatly. I am more impressed with the direction of the company than I have been with nearly every other product I have used. Review collected by and hosted on G2.com.

What do you dislike about Huntress Managed EDR?

Some features of the ticketing system integration and alerting could be improved. It's a minor complaint, but it would be helpful if more client-specific alerts and tickets could be created. Review collected by and hosted on G2.com.

Recommendations to others considering Huntress Managed EDR:

If you would like an additional layer of protection from Cyber threats with the need to spend a lot of time on configuration and maintenance, Huntress is a good purchase. Be sure to attend webinars hosted by Huntress Labs as thy are some of the best that I have attended. Review collected by and hosted on G2.com.

What problems is Huntress Managed EDR solving and how is that benefiting you?

You can never have enough layers of protection from cyber-security threats. Huntress works in addition to tradition Antivirus and gives us additional peace of mind that all manages systems are protect from threats. Because issues are resolved by Huntress's team, when necessary, we do not need to spend employee time resolving threats. Review collected by and hosted on G2.com.

Eric B.

Senior System Engineer

Small-Business (50 or fewer emp.)

2/28/2026

"Reliable EDR with Exceptional SOC Support"

5/5

What do you like best about Huntress Managed EDR?

I primarily use Huntress Managed EDR for quick incident response on devices, and I find the SOC team and heuristic virus detection incredibly valuable. I love that it's very lightweight and still very great at its job. The support and SOC team are invaluable, always answering my tickets in a timely manner and being on top of investigations when needed. The initial setup was very easy, and the heuristic detection and ease of deployment and management were key factors in choosing Huntress. It's also really the only quick and centralized way we've found to monitor and block really dangerous threats. Review collected by and hosted on G2.com.

What do you dislike about Huntress Managed EDR?

I don't like that there isn't yet an integration between Rev.IO and Huntress. Review collected by and hosted on G2.com.

What problems is Huntress Managed EDR solving and how is that benefiting you?

I use Huntress Managed EDR for quick incident response and centralized monitoring of threats, blocking dangerous activities like ransomware. The heuristic virus detection and SOC team are incredibly valuable, ensuring quick and effective threat mitigation for thousands of our devices. Review collected by and hosted on G2.com.