DNSFilter Reviews & Product Details

Fast, reliable and economical with multiple NAT configurations and scheduling available to allow different filtering at a network level and at different times. Remote filtering protection using the mobile device and Windows clients is especially good for protection out of offices. The relay agent to manage local DNS re-routing and tagging is a really winner. The support from DNSfilter at all levels is also excellent. The ability to automatically block new domains is a stand-out feature for enterprises. Review collected by and hosted on G2.com.

Nothing of note that isn't probably already in the pipeline. Would be nice to have the option of a separate (maybe synchronised) network domain blacklist on the relays to handle leaky DNS that can't be easily filtered without having to run a local DNS blacklists on the local networks first. But that's just to avoid annoying DNS leaks eating into quota on sites and showing up in the reporting which can obscure other issues. Review collected by and hosted on G2.com.

We have found that the additional layer of DNSFilter has minimal impact on internet access speeds. Without a strong DNS engine farm behind the scenes, it is evident that weaker services could easily become flooded and overwhelmed, causing delays in serving up clean DNS records. If our clients were experiencing any detriments to their web / internet speeds we would hear about it and the complaints would have to be worked out. Review collected by and hosted on G2.com.

Like any similar service, it sometimes take more than one swipe at setting exclusions or whitelisted addresses because some services like medical or financial web sites jump between servers from the login process to delivery or their content. This is not a knock on DNSFilter, just a reality in our world. Review collected by and hosted on G2.com.

This is the best filter to control your client's access. It is very easy to monitor client's access all in one place. With the added benefit of having a client to install on the workstations, it gives granular reporting as to what each individual user is viewing. Review collected by and hosted on G2.com.

The install of the client control where it would be better if you could make an installer for each client. The software client needs to have an installer per client, instead of having to enter the access code for each individual install. The reporting could use a little more detail and work to it but overall works well. Review collected by and hosted on G2.com.

DNSFilter does exactly what we need without being overly complicated. Far too many services start out offering a streamlined, usable, clear set of functions that work well but which later balloon into a nightmarish kludge of unnecessary features cluttered behind unfathomable layers of options (Google Domains and Dropbox, looking right at you here). DNSFilter performs a specific set of needed functions and it does it clearly and well. This doesn't mean that it isn't powerful, it is; but it's focused, concise and usable power. Kudos. Review collected by and hosted on G2.com.

Support for older version of operating systems (in our case iOS) would be nice. Funds are a continuous struggle in the education community, and we tend to keep our hardware as long as possible. That means we end up with hardware that's still perfectly suited for our needs EXCEPT for the fact that it's been functionally abandoned by the companies producing the software we need it to run. This is more a complaint about wastefulness across the entire computer industry (needlessly obsoleting perfectly good hardware) than it is about DNSFilter; but every company could choose to continue to support older devices if they so wished. More companies (DNSFilter included) should. Review collected by and hosted on G2.com.

DNS Filter makes it easy to build and implement a filtering policy. The best feature to me is that it's consistent and reliable. The second best feature is that whitelisting or blacklisting takes affect pretty quickly so if I have a teacher or admin needing access to something last minute my turn around time is usually within 5 minutes. Review collected by and hosted on G2.com.

Setting up and establishing your policy is simple enough when it comes to filtering content topics, but if you are unfamiliar with your actual DNS setup at your educational institution you may require some assistance from an IT person. Even then, the employees are DNSFilter are happy help and reach out. Review collected by and hosted on G2.com.

I like the simplicity of setup and the granularity of the filtering. I can filter by categories as well as by white and black lists. Review collected by and hosted on G2.com.

Very occasionally, not frequently at all, some websites are mis-categorized. DNSFilter has a process to get these re-categorized, and you can just whitelist, but the process can sometimes take days and days to hear anything back.

A year or so back, they changed their pricing structure and now is MUCH more expensive than it had been. We've stayed with them because they 'grandfathered' us into their previous pricing. If I was evaluating DNSFilter today based on pricing, I would have rejected them. I'm glad to their service, but I couldn't say that their pricing is competitive or not any more. It might be, I just haven't re-evaluated it. Review collected by and hosted on G2.com.

I like the DNS agent capabilities best. Being able to protect laptop assets even when they are not on the main corproate network fills a critical hole in security protection. They have agents for Windows and Mac and both work well. Changes made to policies are reflected quickly to the end user. Review collected by and hosted on G2.com.

I think reporting could be better. Great strides have been made recently, so this won't be an issue for long! Review collected by and hosted on G2.com.

Simple to setup and deploy across the network. Very easy interface to work with and simple billing structure. The support people I've worked with have been amazing to work with and respond quickly. The weekly reports about what's been protected is a reminder that services like this are essential in a proper security stack. Review collected by and hosted on G2.com.

Frequently when a new site is checked by DNSFilter, it says to close and re-open the browser as the site was deemed safe. That doesn't work 99% of the time and I have to end up disabling the filtering to go to the site. Doesn't matter what browser it is. It works eventually, but not as quickly as advertised. It's not really a problem since this happens so seldom, but it's frustrating when it does happen. Review collected by and hosted on G2.com.

Speed and ease of use. It takes no time in getting to know the platform. When making changes to a whitelist for example. The changes are almost immediate, so there is no waiting round like some other filters do. Review collected by and hosted on G2.com.

No global whitelist, this makes a lot more work for myself and other engineers. Should have a Global MSP Whitelist (Which is for every Tenant/site) then a Tenant Whitelist (which is for all sites in that tenant) .

Many to Many Whitelist would also be good, so it would be created at the top level and applied to which ever site you like. This makes sense when you have a specific customers that could all use the same whitelist. Review collected by and hosted on G2.com.

The image-based filtering which looks for phishing based on the use of company logos and branding on look-alike pages seems to me to be great for protecting work at home users especially. I also like the speed of returning DNS results, and the speed with which the filters are updated with new threats. Review collected by and hosted on G2.com.

The minimum pricing for the MSP plans is a bit of a barrier for small and startup MSPs to compete with larger MSPs. Some small MSPs may need to use a different solution for a while until their number of systems managed grows to make economic sense. This has so far meant I was able to get familiar with the product in a demo, but not able to use it in my MSP stack. Review collected by and hosted on G2.com.

The service was implemented and up and running in less than one hour. My contacts at DSNFilter have been very friendly and helpful. As an education company we could benefit of a very advantageous pricing plan. The product meets all our requirements, e.g. scheduling a filter or having exceptions for certain user groups. Review collected by and hosted on G2.com.

On some pages a DNS filter is not able to show the customized landing page, but we learnt that this is a Problem with all kind of DNS filters. Review collected by and hosted on G2.com.

Easy to use interface and wide variety filtering settings. Innovative standalone applications and detailed reporting on internet browsing history. Review collected by and hosted on G2.com.

DNSFilter sometimes has issues receiving packets from mobile vendors. Using the vendors standard APN settings like "internet" , "Afrihost" , "myMTN" and "rain" causes DNSFilter DNS resolution servers to not receive(deny) the packet(From our servers we get a DNS event 5504 error)(Cloudflare dns resolution servers has no issues with this). Most common solution to this is using a more un secure APN setting "unrestricted" . Review collected by and hosted on G2.com.

Filter is very easy to use. Subscription service is more affordable than OpenDNS Review collected by and hosted on G2.com.

I wish the MSP dashboard was more seamless. For example I need to apply settings to each site. I wish there was a way to globally apply settings to all sites. Review collected by and hosted on G2.com.

Only DNSFilter has provided the ease of use and effective filtering that our company needed. The cost is fair for the service provided. I’ve tried other similar companies but experienced a degradation of service and loopholes in their filtering categories. Customer support is also fast and easy to contact. Review collected by and hosted on G2.com.

I would like to see some kind of time based scheduling system wherein a particular filtering category would be allowed for access. For example, allow YouTube access over lunch break. I’m willing to wait for this to happen. I’ve already communicated the same with them. Review collected by and hosted on G2.com.

DNSFilter is easy to use and is a cost-effective way to add another layer of protection to our network. Review collected by and hosted on G2.com.

There is not much to dislike, We've had a few issues in the past with the roaming clients, but those have largely been resolved and support was quick to help. Just recently I noticed that it looks like they've updated their pricing structure to be based on the number of users rather than usage which I think is a step in the wrong direction. Review collected by and hosted on G2.com.

As NGOs with regional branches across Africa we were looking for a solution with no hardware appliances. My first concerns was how to manage WAF solutions remotely. In a nutshell with DNSFilter all you have to do is sign up an account, create a filter policy and deploy you sites. Review collected by and hosted on G2.com.

I would like to have compatibility with Active Directory. Many networks use Active Directory by default, so it should be a mandatory feature. Review collected by and hosted on G2.com.

As a small office, we have limited amounts of time to dedicate to specific IT chores especially filtering of content. With DNSFilter, our organization spends a tiny fraction of the time on filtering content and updating content packages compared to products we have used previously. Review collected by and hosted on G2.com.

There really is not anything to dislike about the service and DNSFilter. They are responsive, reasonable and effective. Review collected by and hosted on G2.com.

Simple to use and setup especially with the roaming client. Mostly fades into the background and doesnt interrupt your work. Pricing is excellent. Review collected by and hosted on G2.com.

Hard to know how much it is really helping. We get weekly reports but it's tough to know which threats would have also been blocked by our endpoint security or our email security. Review collected by and hosted on G2.com.

Not only do I have control over the DNS queries of all devices registered to the service, no matter what network the device is connected to, but I also have insight into who may need additional training to avoid accidentally connecting to rogue or banned content! Review collected by and hosted on G2.com.

Not much! It's really solid, and I haven't been able to bypass without using my administrative authority to disable the dns filtering manually. If I was an unpriviledged user, I would not be able to bypass this filter without using another device that was not connected/registered to the DNSFilter Network. Review collected by and hosted on G2.com.

The ease of use and administration for multi-tenant. Review collected by and hosted on G2.com.

We have been using the product for almost a year and have not come across anything we dislike about the solution. Review collected by and hosted on G2.com.

The reports are easy to access. Staff very accomodating. Review collected by and hosted on G2.com.

Had trouble at the beginning creating a reseller account. Having trouble setting up Relay so I can drill down. Review collected by and hosted on G2.com.

The support has been good at responding within a reasonable amount of time. We have had some unusual use cases and they have helped us through the unique situations. Review collected by and hosted on G2.com.

I really can't think of any problems at this time. Review collected by and hosted on G2.com.

Single Pane access into insights of what the system is blocking as well as insights into what is being accessed from the network. It is both easy to set up clients and check their status which gives you an overview of what is being blocked and accessed by rank. The ability to also hide and NOT capture the data also is great for customers who want protection without the reporting or recording into the system. Review collected by and hosted on G2.com.

Sometimes the Roaming client can become nonresponsive, but a quick restart of the service normally brings it back online. It can cause disruption if end-users or support staff forget to check and see if this is happening when fielding support calls for internet connectivity losses. Review collected by and hosted on G2.com.

It is an excellent server based mainly on the backup and over protection of content from existing threats for those developed in IT especially, with curious features, which allow the system to be unbreakable, allowing each of these workers, destined to the areas of advanced information, to safeguard their progress and projects in a very safe way, to not repress losses, with an expandable storage space, is based on the DNS, what I love most about this product is that it promotes a high category technology and artificial intelligence that analyzes the domains and attacks in real time, so that the risk of loss is in a percentage range, strictly low, calling attention in immense proportions. Review collected by and hosted on G2.com.

It would be of great help that this system increases an ability of encryption, to have a double insurance of the high importance data that are safeguarded in these servers, more than anything to reinforce a more promising confidence between the users that use this software and the company that developed the system, as well as a creation of reports of every detail of the day to day, so that they are aware of the possible threats that could be an interruption to the work that is done in the departments of a company dedicated to IT, and thus to obtain a more understandable information and in physical of the problems that happen. Review collected by and hosted on G2.com.

Drop dead simple to use. Point all your DNS traffic at their servers and you are set. Review collected by and hosted on G2.com.

There is nothing to dislike. Its truly a great product. Review collected by and hosted on G2.com.