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DNSFilter Reviews & Product Details

Pricing

Pricing provided by DNSFilter.

Basic Plan

$1.15
1 User Per Month

DNSFilter Media

DNSFilter Demo - Dashboard
Comprehensive overview of your networks
DNSFilter Demo - Filtering Policies
Easily block security threats and inappropriate content
DNSFilter Demo - Query Log
View where your traffic is coming from and where its going to
DNSFilter Demo - Scheduled Reports
Configure different types of reports to be sent at specific intervals
DNSFilter Demo - Scheduled Reports Continued
Summary of the total number of requests, blocked threats, and blocked content categories.
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DNSFilter Reviews (259)

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Reviews

DNSFilter Reviews (259)

View 3 Video Reviews
4.6
259 reviews

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Tom W.
TW
Senior IT Analyst
Enterprise (> 1000 emp.)
"Effortless, Powerful DNS Security with Seamless Management"
What do you like best about DNSFilter?

DNSFilter provides fast, reliable DNS-based security with an extremely clean and intuitive interface. Deployment is simple, whether using roaming clients or network-level enforcement, and policies are easy to manage across multiple sites and users. The real-time threat blocking, detailed reporting, and low false-positive rate make it a powerful yet lightweight security layer that works quietly in the background without impacting users. Review collected by and hosted on G2.com.

What do you dislike about DNSFilter?

Occasionally, initial tuning is required to whitelist certain business-specific domains, especially in specialized environments. However, once policies are dialed in, the system runs smoothly with minimal ongoing maintenance. Any limitations are outweighed by the platform’s stability, security effectiveness, and ease of management. Review collected by and hosted on G2.com.

Response from Serena Raymond of DNSFilter

Tom, we're so happy to hear that DNSFilter solves a key problem for you and you're seeing a reduction in security incidents, tickets, and malware risks. Don't hesitate to reach out if you ever need any help. I'll make sure to pass your feedback on our allow list to the product team.

Jared R.
JR
Systems Engineer
Small-Business (50 or fewer emp.)
"Effortless Deployment and User-Friendly Security Solution"
What do you like best about DNSFilter?

DNSFilter has become my preferred software within our security stack. Installation is straightforward, and I typically complete deployment on a local domain system in less than an hour, including the roaming agent setup. Users appreciate the software and find it easy to report blocked domains. Integrating DNSFilter with our existing systems was seamless, as both the user and developer experiences are very friendly. I rarely need to reach out to support, but on the occasions I have, Customer Support has been responsive and resolved my issues quickly. I use DNSFilter daily and frequently deploy it, and so far, I have found very little to dislike.

DNS FIlter as an organization is amazing, and very receptive to user feedback. I regularly have conversations with their teams about the product, and what can be done to improve or refine the solution. Review collected by and hosted on G2.com.

What do you dislike about DNSFilter?

I often need to switch between tenants. When someone reports a domain, I use the domain report tool to check why it is blocked. The tool also allows me to add the domain to either the universal allow list or the allow list for the current tenant. However, it would be more convenient if I could access all tenants' allow lists directly from this tool, instead of having to switch tenants and research the domain each time.

I will be submitting a feature request to further refine this. Review collected by and hosted on G2.com.

Response from Serena Raymond of DNSFilter

Thank you so much for the review, Jared! We really appreciate your feedback and are thrilled to hear you're happy with our service and support. I'll make sure to pass this feedback along, but I'm glad to hear that you already regularly share feedback with the team! Your feedback makes us better.

See how DNSFilter improved
Robby S.
RS
Senior Product Specialist
Mid-Market (51-1000 emp.)
""
MJ
IT Consultant
Computer Networking
Small-Business (50 or fewer emp.)
"Effective Phishing Protection, But Roaming Agent Issues Can Be a Hassle"
What do you like best about DNSFilter?

The filtering is effective and has saved our clients from getting phished. The most helpful category is new domains as attackers frequently use new domains that don't yet have a reputation. Their support is responsive and able to help. Review collected by and hosted on G2.com.

What do you dislike about DNSFilter?

One of the most common issues is when the roaming agent fails on a computer, which breaks name resolution on that computer. It's a simple fix when the user has admin rights to the computer, or the computer is on location and an admin can easily escalate, but we use a PAM software to escalate permissions, and that can't communicate to the internet if DNSFilter stops working. The few times that's happened, it's been a pretty big hassle to work around. The only other complaint is that you can't log in via SSO with M365 on their app.dnsfilter.com website; it requires a dedicated link for your M365 organization. Review collected by and hosted on G2.com.

Response from Serena Raymond of DNSFilter

Thanks for the review, Matt. We're glad to hear that DNSFilter has helped your clients from falling victim to a phishing website. Because of the issues with the Roaming Client you've experienced, and since you're on a Windows machine, it sounds like you'll want to test our upcoming DNS PreCheck feature. You can read more about it at the link I've provided to our public-facing roadmap. If you ever need help with issues, don't hesitate to reach out to our support team.

See how DNSFilter improved
Öner C.
ÖC
System, Network And Cybersecurity Specialist
Enterprise (> 1000 emp.)
"Highly Stable, Secure, and User-Friendly DNS Protection"
What do you like best about DNSFilter?

What I like most about DNSFilter is that they are open to feature requests and make it easy for us to submit them to the DNSFilter team. At the same time, we can also view existing feature requests. The development of new features like IP-related details in the log menu, which was requested by many users, made us very satisfied. Additionally, taking quick action for incorrectly categorized addresses in the Domain Report section is also very valuable to us. We were able to complete an easy setup thanks to the documentation provided by DNSFilter. It is a highly stable, secure, and user-friendly system. I would definitely recommend it and give it a score of 10. Review collected by and hosted on G2.com.

What do you dislike about DNSFilter?

Transferring logs from DNSFilter to a local SIEM or developing projects using API-supported applications such as webhooks can be somewhat challenging. Integrations are generally available with paid applications, and log forwarding is subject to additional fees. Review collected by and hosted on G2.com.

Response from Serena Raymond of DNSFilter

Öner, we really appreciate you taking the time to write such a nice review and giving us a 10/10! We are also glad to hear that you like how easy we make it for customers to submit new feature requests, and that you are actively submitting requests and feedback! I am making sure to pass your feedback around transferring logs to your SIEM to our product team so they are aware. If you need anything, please just reach out!

Inah Shaira R.
IR
Technical Support
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Effortless Navigation and Outstanding Support"
What do you like best about DNSFilter?

Easy to use and understand. The UI is very straightforward, making navigation simple. Reaching out to Tech Support is always smooth, and I consistently receive prompt, urgent responses from the team. Review collected by and hosted on G2.com.

What do you dislike about DNSFilter?

Occasionally the reporting feels limited, and some advanced settings can take a bit of time to find or configure. Review collected by and hosted on G2.com.

Andrew R.
AR
Information Security Officer
Small-Business (50 or fewer emp.)
"Effortless Ad Blocking and Enhanced Browsing Experience"
What do you like best about DNSFilter?

Since using this product, I no longer have to worry about accidental clicks leading to disastrous consequences. It also does a great job of filtering out most of the distracting elements on websites, which means pages load more quickly and I use less bandwidth because advertisements and trackers are blocked. Review collected by and hosted on G2.com.

What do you dislike about DNSFilter?

Some legitimate websites that our staff and customers use are occasionally blocked, but this issue is simple to resolve by adding an exception for the affected site. Review collected by and hosted on G2.com.

Response from Serena Raymond of DNSFilter

Andrew, thank you so much for taking the time to leave feedback on your use of DNSFilter. It’s great to hear that the platform is providing that critical layer of defense against phishing while also noticeably improving your network performance by stripping out heavy ad traffic. I'm also passing your feedback onto our product team. If you ever need anything, please reach out!

Shant A.
SA
"DNSFilter: Easy to Use with Fast Support, Minor URL Management Hurdle"
What do you like best about DNSFilter?

I like the ease of use that DNSFilter offers. It makes managing internet policies straightforward and efficient, particularly for an educational setting where creating boundaries for students can significantly boost their classroom focus. The prompt and efficient customer support is another aspect I really appreciate. Whenever I create a ticket, I always receive a quick response, which is essential for maintaining the service's reliability and effectiveness in real-time situations. Additionally, DNSFilter is valuable for its simplicity in resolving requests. If a teacher requests to unblock a website, I don't have to go through a lengthy processes or endure long waiting periods; it allows me to resolve the issue quickly and easily, which enhances the overall efficiency of using the product. Review collected by and hosted on G2.com.

What do you dislike about DNSFilter?

I find it cumbersome that when there's a website that needs to be unblocked, we have to manually identify and unblock not just the main URL but also its dependent URLs. If DNSFilter could automatically detect and unblock all the additional URLs a website relies on, it would greatly improve the efficiency of the process. Review collected by and hosted on G2.com.

Response from Serena Raymond of DNSFilter

Thanks so much for the review, Shant! We appreciate your feedback. It sounds like you might benefit from our AppAware feature, which blocks entire applications as opposed to individual domains. Using AppAware, you can block the domains associated with a single application (which as you point out, can be many domains!). If there is a particular application you're looking to block or not block, let our team know! We are regularly updating AppAware and are always looking for feedback.

See how DNSFilter improved
SR
Cybersecurity Analyst
Mid-Market (51-1000 emp.)
"Outstanding Support and Fast Resolutions with DNSFilter"
What do you like best about DNSFilter?

DNSFilter provided exemplary support (fast response, proactive follow-up, and a frictionless resolution). They promptly reclassified our domain under Business and Information Technology, which immediately improved service continuity. It’s a pleasure to work with such a responsive and effective team. Thank you! Review collected by and hosted on G2.com.

What do you dislike about DNSFilter?

There is nothing i dislike about DNSFilter at the moment, they worked really fast in our incident report, and showed an amazing work. Review collected by and hosted on G2.com.

Response from Serena Raymond of DNSFilter

We're happy to hear you're pleased with our service and support, Samuel! Thanks for taking the time to leave us a review.

Verified User in Manufacturing
UM
Mid-Market (51-1000 emp.)
"Overly Aggressive Blocking Makes Critical Websites Unusable"
What do you like best about DNSFilter?

nothing, see what i don't like answer , because there is not liked about it Review collected by and hosted on G2.com.

What do you dislike about DNSFilter?

It has a terrible blocking list; it blocks sites that should not be blocked URLs used and required for websites at Microsoft Azure to work on a continuing basis. It will blocks CSS and JavaScript includes, and sometimes it blocks AJAX calls, making it impossible to use the website.

It will block updates downloads for software that is well-known and from major software vendors.

It is so bad I have had to disable it so I can work with the issue.

We have a rule now, "if something doesn't work and it uses the internet, then kill DNSFilter and then see if it works." ; 99% of the time it does

After a support ticket, I can tell they don't understand the basics of how DNS lookups works. Review collected by and hosted on G2.com.

Response from Serena Raymond of DNSFilter

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience hasn’t met our standards. We’d appreciate the opportunity to review your configuration with you to ensure it’s optimized and to help prevent the issues you’ve encountered. If you could reach out to us directly with your account details, we’d be happy to open a support ticket on your behalf to make sure this is fully addressed. Please send a message to support@dnsfilter.com and put G2 in the subject line so we can reference the issues shared here.

Pricing Options

Pricing provided by DNSFilter.

Basic Plan

$1.15
1 User Per Month

Pro Plan

$2.30
1 User Per Month

Enterprise Plan

$3.00
1 User Per Month
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DNSFilter Features
Quarantine
Continuous Monitoring
Off-Network Protection
DNS Lookups
Threat Intelligence
Advanced Traffic Filtering
Whitelisting
Policy Enforcement
Incident Reports
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DNSFilter