--- title: Hire2Retire Reviews meta_title: 'Hire2Retire Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 74 reviews by the users' company size, role or industry to find out how Hire2Retire works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 74 scale: '5' date_modified: '2026-06-30' parent_category: name: Identity Management url: https://www.g2.com/categories/identity-management --- # Hire2Retire Reviews **Vendor:** RoboMQ **Category:** [User Provisioning and Governance Tools](https://www.g2.com/categories/user-provisioning-and-governance-tools) **Average Rating:** 4.7/5.0 **Total Reviews:** 74 ## About Hire2Retire RoboMQ’s Hire2Retire is an Identity Governance and Administration (IGA) solution designed to manage the complete workforce lifecycle, encompassing joiners, movers, and leavers (JML) events such as hiring, role changes, department transfers, terminations, and long-term leaves. This solution effectively bridges the gap between HR systems and IT infrastructure by synchronizing identity data with platforms like Active Directory (AD), Entra ID, Okta, and Google Workspace. By ensuring that user access and privileges are consistently aligned with their roles within the organization, Hire2Retire enhances overall operational efficiency. Targeted primarily at mid to large, fast-growing organizations, Hire2Retire addresses the challenges associated with manual and fragmented lifecycle management processes. Traditional methods of onboarding and offboarding can be slow, error-prone, and resource-intensive, often leading to security vulnerabilities, compliance risks, and diminished employee experiences. By automating these processes, Hire2Retire not only streamlines operations but also significantly reduces operational overhead, allowing organizations to focus on more strategic initiatives. One of the standout features of Hire2Retire is its extensive integration capabilities. With connections to 27 HR and Applicant Tracking Systems (ATS), major identity providers, and over 10 leading service management platforms such as ServiceNow, Salesforce, SolarWinds, and FreshService, the solution enables seamless identity orchestration. Its robust library of connectors allows for the automatic provisioning and deprovisioning of access to third-party applications based on profile-driven entitlements, making it a scalable and flexible IGA solution that adapts to the needs of modern enterprises. From a governance and security standpoint, Hire2Retire enforces role-based access control and continuously aligns user privileges with their job functions. This ensures that employees have the right level of access at all times, reducing the risk of over-provisioning. Additionally, timely deprovisioning during terminations or role changes helps prevent unauthorized access, protecting the organization from potential security breaches and reputational risks. Hire2Retire supports organizational compliance with key regulatory frameworks and standards including SOX, HIPAA, ISO 27001, and GDPR, providing complete audit trails for every identity lifecycle event. ## Hire2Retire Pros & Cons **What users like:** - Users praise the **exceptional customer support** from Hire2Retire, highlighting their responsiveness and dedication to resolving issues. (6 reviews) - Users highlight the **ease of use** of Hire2Retire, praising its intuitive design and outstanding support throughout implementation. (6 reviews) - Users appreciate the **automation capabilities** of Hire2Retire, making tasks easy and efficient through seamless integration. (5 reviews) - Users commend Hire2Retire for its **time-saving automation** , streamlining tasks and enhancing efficiency throughout the onboarding process. (5 reviews) - Users highlight the **implementation ease** of Hire2Retire, appreciating the outstanding support and seamless onboarding process. (4 reviews) - Users value the **seamless integrations** of Hire2Retire, making onboarding and workforce management efficient and hassle-free. (4 reviews) - Users value the **easy integrations** of Hire2Retire, streamlining HR processes with automated onboarding and seamless system connectivity. (3 reviews) - Features (3 reviews) - Customization (2 reviews) - Customization Options (2 reviews) **What users dislike:** - Users find the **implementation process challenging** , noting delays and complexity despite helpful post-sales support. (3 reviews) - Users face a **steep learning curve** with Hire2Retire, needing more training materials for efficient initial setup. (3 reviews) - Users note a **lack of effective error handling** , especially concerning immediate terminations and repetitive error messages. (2 reviews) - Users experienced **integration issues** with some systems initially, but improvements have made compatibility better over time. (2 reviews) - Users note a significant **learning curve** with Hire2Retire, citing the need for improved training materials for setup. (2 reviews) - Difficult Learning (1 reviews) - Users find the **difficult setup** of Hire2Retire challenging, requiring extra time and training for effective implementation. (1 reviews) - Insufficient Training (1 reviews) - Lack of Control (1 reviews) - Lack of Expertise (1 reviews) ## Hire2Retire Reviews ### 1. The right solution for what we needed **Rating:** 5.0/5.0 stars **Reviewed by:** Donnie W. | IT Director, Mid-Market (51-1000 emp.) **Reviewed Date:** September 08, 2023 **What do you like best about Hire2Retire?** The best part of the Hire2Retire solution is the exceptional customer service. During the implementation process, they provided a white-glove support all the way through to the go-live process. **What do you dislike about Hire2Retire?** The solution was sold as a direct integration to Paycom. However, when we got to the implementation phase, we ended up having to make some consessions on the configuration and utilize a secondary method. This was really not RoboMQ's fault, but moreso on the Paycom side. Paycom is not easy to work with and was reluctant to provide integrations to another system. **What problems is Hire2Retire solving and how is that benefiting you?** Hire2Retire enables us to automate the employee lifecycle process and ensure a single source of truth for employee data. This reduces errors in employee data as well as providing a way to ensure consistency in data. ### 2. Hire2Retire Makes Employee Onboarding a Huge Time-Saver **Rating:** 5.0/5.0 stars **Reviewed by:** Jasmine B. | IT Service Desk Technician II, Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Hire2Retire?** It’s been very helpful for our employee setup. We use the employee onboarding and creation features all the time, and we also have it set to update automatically for our roles, which is a huge time-saver. **What do you dislike about Hire2Retire?** I don’t dislike anything about Hire2Retire. **What problems is Hire2Retire solving and how is that benefiting you?** It’s helped solve the inconsistencies we used to have with employee creation and which groups people were being added to. As a result, onboarding is much simpler, and employee termination is much simpler as well. It will automatically delete an employee account if they’ve been terminated for more than two weeks, which is something we used to forget to do. It also automatically disables accounts for users who are going on leave. **Official Response from Benjamin Smith:** > We appreciate your positive review! It's great to hear that Hire2Retire has helped simplify the onboarding process and resolve inconsistencies with employee creation and group assignments. ### 3. Hire2Retire made our lives easier with new hires! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2024 **What do you like best about Hire2Retire?** Hire2Retire enabled us to connect our HRIS (BambooHR) to Microsoft Azure to automate new hire onboarding. When I new hire is added to BambooHR - within minutes they have a profile set up on Azure for us to begin getting their laptops ready. The feature to automate hiring emails is fantastic too, so new hire information (customized) is shared to IT, Managers, etc. We use the tool every day and it has made this much easier. **What do you dislike about Hire2Retire?** The UI could be improved, and as a non-technical user it took some getting used to, but once I understood and started using the functionality it's fairly easy to update as processes change internally. It's not a dislike, but rather a tip for other users who may be in HR (vs. IT), to involve your IT team early and on every call. We made some errors early on in implementation by misunderstanding a few things (on our side) which slowed down implementation. **What problems is Hire2Retire solving and how is that benefiting you?** Update as of 4/2026 - We continue to see time savings through the use of Hire2Retire. Original Post: Reduction of manual passing of data between HRIS and IT systems. It also automates notifications of hires, terms and even has the ability to send new remote users their password automatically the morning of their first day to login to the company laptop. **Official Response from Benjamin Smith:** > Thank you for your feedback! We also appreciate your input on the UI and have plans on focus on simplifying it and enhancing our documentation. We're glad to hear that the automation features have been beneficial for your team and keep a look out for new and enhanced older features later in the year. ### 4. Comprehensive HR Tool with Stellar Support **Rating:** 4.5/5.0 stars **Reviewed by:** Steven S. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Hire2Retire?** I like how Hire2Retire manages the complete employee lifecycle, including timely onboarding, changes, and terminations. I've noticed a great improvement in the consistency of our Active Directory entries, permissioning, and overall responses to audits. The support is fantastic and has implemented changes based on my feedback. I also value the tool's ability to match fields from our HR system to Active Directory while maintaining our branding and naming conventions. **What do you dislike about Hire2Retire?** The GUI could be better, but once you learn it, everything is within easy reach. Setup was complicated, but only because of our environment. In a simpler environment, it could have been deployed quickly. We were also in the process of acquiring a company, so the goal posts kept changing. **What problems is Hire2Retire solving and how is that benefiting you?** Hire2Retire streamlines timely onboarding, manages changes and terminations, improves consistency of Active Directory entries and permissioning, and enhances our audit response capabilities. **Official Response from Benjamin Smith:** > We're thrilled to hear that you are enjoying the comprehensive employee lifecycle management and stellar support provided by Hire2Retire. We appreciate your feedback on the GUI and setup process, and we're continuously working to improve the user experience and onboarding process. Thank you for sharing your experience with us! ### 5. Simplified Onboarding and Offboarding of Employees **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2024 **What do you like best about Hire2Retire?** i really enjoy how it was easy to intergrate into our environment. the staff helped us every step of the way. they constantly keep in touch and inform us of new features and how to better optimize out intergration as they develop the product. it's simplified our on boarding process. **What do you dislike about Hire2Retire?** In the beginning, it was hard to read because we had a lot of formulas. However, as the product has improved, it has moved toward a more user-friendly way to customize the flows. There are still formulas that can be confusing at times, but they’re clearly trying to develop it into a low-code/no-code style, and I really love that approach. **What problems is Hire2Retire solving and how is that benefiting you?** It allows us to take the human element out of our onboarding and offboarding process. There are no more typos or accidentally onboarding inactive employees due to HR issues. **Official Response from Benjamin Smith:** > Thank you for your feedback! We're pleased that our product has simplified your onboarding process and that our staff has been proactive in keeping you informed about new features. We appreciate your feedback about the initial challenges with formulas and are currently looking at reducing and fine tuning these formulas so that this is not an issue in the first place. Look out for an updating coming in the middle of the year for this. ### 6. Automation Ease with Opportunity for Improved Onboarding **Rating:** 5.0/5.0 stars **Reviewed by:** Travis K. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2026 **What do you like best about Hire2Retire?** I like that Hire2Retire is automated and handles day-to-day tasks that would otherwise require someone to be assigned. I also appreciate that it keeps our Microsoft Entra data accurate and in place. With any changes, it reduces the need to update information in multiple places all at once. It has completely automated our onboarding and offboarding processes. **What do you dislike about Hire2Retire?** The onboarding is obviously a very large undertaking just because of all of the intricacies to be considered when implementing an automation system. The onboarding was good. However, I feel like maybe there could be some ways to improve upon it. **What problems is Hire2Retire solving and how is that benefiting you?** I use Hire2Retire to streamline onboarding and offboarding, which saves our HR department time. It ensures our data is accurate and integrates smoothly with Microsoft Entra, reducing manual data updates. **Official Response from Benjamin Smith:** > We're pleased to hear that Hire2Retire has automated your onboarding and offboarding processes, saving time for your HR department and ensuring accurate data integration with Microsoft Entra. Please reach out with feedback on the implementation. We are always looking for ways to enhance our onboarding process, and we appreciate your suggestions for improvement. ### 7. Intuitive and Reliable for Employee Management **Rating:** 5.0/5.0 stars **Reviewed by:** Jay C. | Automation Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2024 **What do you like best about Hire2Retire?** I find Hire2Retire very intuitive and easy to use. When I have questions, RoboMQ support is fantastic. **What do you dislike about Hire2Retire?** Hire2Retire does a great job managing our employee accounts. Transfers and rehires don't work in every situation, but that's due to complexity in our system configuration. Simplifying our overly complex environment is the real solution to make those work, so that's not a downfall of Hire2Retire in my opinion. **What problems is Hire2Retire solving and how is that benefiting you?** I use Hire2Retire for managing employee lifecycles, including new user account creation, account updates, and disabling terminated user accounts. **Official Response from Benjamin Smith:** > Jay - We're glad to hear that Hire2Retire has been able to save your company time and money by automating employee lifecycle account changes. We appreciate your feedback about the documentation and are working to improve in that area. Any additional feedback that you have please reach out to the Customer Success team and we will work with you to improve the product even further. ### 8. Onboarding Automation That Saves Time and Streamlines Workflows **Rating:** 5.0/5.0 stars **Reviewed by:** Bill C. | Director of IT, Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2026 **What do you like best about Hire2Retire?** The onboarding automation saves our technicians a lot of time whenever we bring on new hires, making the process smoother and less time-consuming. **What do you dislike about Hire2Retire?** Nothing specific comes to mind, because it’s doing a great job streamlining our onboarding and offboarding processes. Overall, it’s been working well for us and has made those workflows feel much more straightforward. **What problems is Hire2Retire solving and how is that benefiting you?** We now have full accuracy between our ADP system and our Active Directory when it comes to user accounts, so the information matches consistently across both. **Official Response from Benjamin Smith:** > Thank you for your feedback! We're glad to hear that Hire2Retire has been effective in streamlining your onboarding and offboarding processes, making them more straightforward for your team. ### 9. Effortless Setup with Responsive Support **Rating:** 5.0/5.0 stars **Reviewed by:** Jamie B. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Hire2Retire?** I like how easy Hire2Retire is to use. I also appreciate how quickly the Hire2Retire team addresses my requests and builds the suggestions I ask for whenever I need something new added to the product. The initial setup was very simple and we were up and running in no time at all. **What do you dislike about Hire2Retire?** The setup of the groups could be improved if it was quicker to select them. It takes a little bit of time to set that up on the security group, but other than that, it works well. **What problems is Hire2Retire solving and how is that benefiting you?** Hire2Retire ensures all new employees are assigned their correct Office 365 security groups and any permissions needed for new hires and for job changes accurately. **Official Response from Benjamin Smith:** > We're delighted to hear that you had a smooth setup experience with Hire2Retire and that our team has been quick to address your requests. Thank you for sharing your feedback on the group setup process, and we will take this into account as we continue to enhance the user experience of the product. We appreciate your support! ### 10. Automatic AD Updates That Just Work **Rating:** 5.0/5.0 stars **Reviewed by:** Wayne P. | Senior Programmer / Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2026 **What do you like best about Hire2Retire?** It automatically updates AD whenever the source data in our HRIS changes. **What do you dislike about Hire2Retire?** It runs inside a Linux Docker app, which requires specialized support. **What problems is Hire2Retire solving and how is that benefiting you?** Instantaneous updates to AD have improved our onboarding and termination processes. There’s no longer any waiting for passwords to be delivered to new employees, which makes the whole experience smoother and more efficient. ### 11. Simplifies Onboarding with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Clay H. | Enterprise (> 1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Hire2Retire?** I really find the support to be world-class. If there's ever an issue, they're on it. Hire2Retire makes tasks like user creation, onboarding, and offboarding incredibly simple. It's great for handling those repetitive, tedious tasks because it simplifies and automates everything. I also assume their support makes the setup fantastically easy even though I wasn't involved in the initial step. **What do you dislike about Hire2Retire?** Nothing to dislike **What problems is Hire2Retire solving and how is that benefiting you?** I use Hire2Retire for automating user creation and group management from Paycom to Azure. It simplifies onboarding and offboarding, manages leave, and makes everything easy, reducing repetitive tasks. **Official Response from Benjamin Smith:** > We're thrilled to hear that you find our support world-class and that Hire2Retire simplifies and automates tasks for you. We're committed to providing stellar support and making onboarding/offboarding as simple as possible. ### 12. Highly Customizable, Seamless Integrations, and Timely Support at a Great Price **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2026 **What do you like best about Hire2Retire?** The product is highly customizable and integrates and performs well with our products, including custom integrations when necessary. Moreover, for a small-medium sized business the pricing is great and support is always available and timely when we need it. **What do you dislike about Hire2Retire?** I cannot think of a downside. It has accomplished whatever we needed it to **What problems is Hire2Retire solving and how is that benefiting you?** User onboarding and offboarding historically was a labor-intensive manual process. Hire2Retire has helped greatly with automating those processes accurately with integrations into our HR systems, ticketing system, directory, and custom internal applications **Official Response from Benjamin Smith:** > We're thrilled to hear that you are enjoying the highly customizable nature of our product, as well as the seamless integrations and timely support. It's great to know that our pricing is also meeting your needs. Thank you for your kind words! ### 13. Great product, they thought of everything! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Enterprise (> 1000 emp.) **Reviewed Date:** July 11, 2024 **What do you like best about Hire2Retire?** I love it's seamless integration into our Microsoft and Salesforce environments. **What do you dislike about Hire2Retire?** When we first started using Hire2Retire a couple of years ago, it was missing a few features. Since then, they’ve added a lot—everything we were looking for and then some. I’ve never worked with a company that implements customer feature requests so quickly, and on top of that, the new features all work flawlessly! **What problems is Hire2Retire solving and how is that benefiting you?** It’s helped solve a lot of the inconsistencies we used to have between our HR data and the IT staff who were manually setting up user accounts. Now, whenever something changes in ADP, it’s automatically updated in our Microsoft and Salesforce environments. We love it! **Official Response from Benjamin Smith:** > We're thrilled to hear that you're enjoying the seamless integration of Hire2Retire with your Microsoft and Salesforce environments. It's great to know that our efforts to add new features and implement customer requests have made a positive impact on your experience. We are always open to hearing more from customers, so if you have a request, we are always happy to listen and learn. ### 14. Engaged Team and Great Support, Though Implementation Takes Effort **Rating:** 5.0/5.0 stars **Reviewed by:** Lucas W. | Systems Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 19, 2025 **What do you like best about Hire2Retire?** I like that the Hire2Retire team is very involved in their product development process and is open to ideas from customers. During the sales process the involved parties were also all very knowledgeable about what their product can and can't do. **What do you dislike about Hire2Retire?** Implementation process can be a bit involved. However, the post-sales support and onboarding process was a big help. **What problems is Hire2Retire solving and how is that benefiting you?** Solves the back and forth that was occurring between our IT department and the HR team when onboarding and offboarding employees. This has benefited both teams as the time saved can be spent on higher value tasks. **Official Response from Benjamin Smith:** > Thank you for sharing your experience! We're thrilled that you value our team's involvement and the support provided during the onboarding process. We acknowledge that the implementation process can require effort, and we're committed to offering comprehensive support to streamline the onboarding experience for you. If you have any suggestions on implementation, please reach out to ben.smith@robomq.io. ### 15. ADP to AD automation **Rating:** 4.5/5.0 stars **Reviewed by:** Hiroaki M. | General Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 09, 2025 **What do you like best about Hire2Retire?** This solution has helped us streamline the onboarding and offboarding process. Best part is the customer support during and post implmentation. **What do you dislike about Hire2Retire?** manually disabled user could automatically enabled if care not taken. **What problems is Hire2Retire solving and how is that benefiting you?** compliancy problem. **Official Response from Benjamin Smith:** > It's great to hear that Hire2Retire is helping solve compliance problems for your organization. We're committed to providing solutions that make a positive impact on your business. Please feel free to email myself at ben.smith@robomq.io or support@robomq.io so we can dig further into the ADP module that has been giving you trouble. ### 16. Amazing Onboarding/Offboarding Automations That Streamline Our Processes **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2026 **What do you like best about Hire2Retire?** The automations it provides with our onboarding/offboarding have been amazing! **What do you dislike about Hire2Retire?** There are some limitations, or unreleased features that would make our processes even better **What problems is Hire2Retire solving and how is that benefiting you?** onboarding/offboarding automation. This is handle 85% of the manual work I used to have to myself, massive time saver **Official Response from Benjamin Smith:** > Thank you for sharing your feedback! We're glad to hear that the automations have been amazing for your onboarding/offboarding processes. We appreciate your input on the limitations and unreleased features, and we'll consider that for future improvements. If you have specific requirements or ideas for these features, please let your CSM know so we can capture them for the product team. ### 17. Hire2Retire makes onboarding and offboarding easy. **Rating:** 4.5/5.0 stars **Reviewed by:** Brad R. | Director of IT, Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2025 **What do you like best about Hire2Retire?** Hire2Retire takes care of all the repetitive parts on onboarding and offboarding. When I have specific needs that are odd or unusual it is surprising how quickly a solution is crafted, or a new feature is added. The technical team is responsive and easy to work with. **What do you dislike about Hire2Retire?** When I attempt to update automation and transform configuration myself, it rarely works as expected until I contact support. They wave their magic wand, and it starts working. It would be nice if I could self-service a bit better. **What problems is Hire2Retire solving and how is that benefiting you?** Hire2Reture makes onboarding and offboarding easy **Official Response from Benjamin Smith:** > We appreciate your positive comments about our onboarding and offboarding process. It's great to hear that our technical team has been responsive to your needs. I checked with Namrata. Can you help us understand where you got stuck, and we had to wave our magic wand? This is an opportunity to improve the product, and I want to capture it. You can email me at ben.smith@robomq.io. ### 18. Reliable Integration for HRIS, but Needs Better Immediate Termination Handling **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Hire2Retire?** The product is very reliable and has been an great addition to our tool set we use daily. It integrates with our HRIS to complete user account creation and terminations. I works great to update user details when they change positions or have a manager change. No longer requires interaction from a user to update. **What do you dislike about Hire2Retire?** Wish they had some better process to handle the immediate terminations. **What problems is Hire2Retire solving and how is that benefiting you?** It has freed up my time that was tied up updating users when there were changes. **Official Response from Benjamin Smith:** > We're thrilled to hear that Hire2Retire has been reliable and has saved you time with user updates. We appreciate your feedback about the immediate termination handling. If you are inclined to email support@robomq.io about your thoughts on improvement, we would be happy to listen. Looking forward to hearing from you. ### 19. Exceptional Support and Smooth Setup, Though Implementation Takes Time **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2025 **What do you like best about Hire2Retire?** The staff are diligent in helping you get set up, and they address bugs and filter issues effectively. Everyone I have interacted with has been extremely helpful. Currently, we are only using the product in a limited capacity, connecting our Active Directory to a third-party SaaS. However, based on our experience so far, we can easily see ourselves expanding our use of the product in the future. **What do you dislike about Hire2Retire?** It is taking longer than we thought to get everything up and running. **What problems is Hire2Retire solving and how is that benefiting you?** Our HR department needed a way to keep employee data updated across the board, but only have to update one source of information. Hire2Retire is giving us that ability with their iPaaS. **Official Response from Benjamin Smith:** > Thank you for your feedback! We're glad to hear that our staff has been diligent in helping you get set up and addressing any issues effectively. You can always reach out to me at ben.smith@robomq.io if something took longer than you thought. We are excited to hear that you plan to use more of the product. When you do, please let us know your thoughts on the features. ### 20. Hire2Retire allowed creation of a Single Source of Truth for our HRIS system **Rating:** 3.5/5.0 stars **Reviewed by:** Jeremy R. | IT Applications Director, Mid-Market (51-1000 emp.) **Reviewed Date:** July 25, 2025 **What do you like best about Hire2Retire?** Customizations are easy post deployment. Regular meetings are scheduled by the support team to ensure customer success. Implementation was trouble-free. Integration with Entra is straighforward. **What do you dislike about Hire2Retire?** Although implementation was handled by RoboMQ technical staff, there is quite a steep learning curve in order to get trained up on the customization aspect. **What problems is Hire2Retire solving and how is that benefiting you?** Our firm needed a single source of truth that provided information flow from our HRIS to our cloud platforms, Hire2Retire allowed us to achieve this. **Official Response from Benjamin Smith:** > We appreciate your positive feedback on the ease of customization and the proactive support from our team. We understand the challenges with the learning curve for customization and are committed to improving our training and support resources to make the process smoother for you. If you have any specific points on what took long or was hard to understand about the product, please let Ben know at ben.smith@robomq.io ### 21. Effortless to Use with Exceptional Implementation Support **Rating:** 4.5/5.0 stars **Reviewed by:** Jason S. | Business Systems Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2025 **What do you like best about Hire2Retire?** The software is easy to use, and the implementation team has been outstanding throughout the process. **What do you dislike about Hire2Retire?** Everything has gone smoothly so far. We haven't encountered any problems or negative experiences. **What problems is Hire2Retire solving and how is that benefiting you?** We use the Paylocity HR/PR platform as our primary source for employee information, which streamlines our identity management processes. **Official Response from Benjamin Smith:** > We're thrilled to hear that you find Hire2Retire easy to use and that we have provided exceptional support. I will let the team know. Thank you for sharing your positive experience with us! Please always feel free to reach out with thoughts and perspectives on Hire2Retire as the product grows. ### 22. A Game-Changer for Onboarding and Business Process Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Bo F. | Director of Business Intelligence, Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2024 **What do you like best about Hire2Retire?** Partnering with Hire2Retire has significantly streamlined our onboarding process, ensuring that the correct business rules are consistently applied to every event. The platform has helped us reduce emails, eliminate manual efforts, and minimize confusion by providing a reliable, centralized solution. Implementation was seamless, and the process allowed us to refine our business rules and establish best practices. Namrata, Ben, and the entire support team have been exceptional—quick to respond and resolve issues, making the experience stress-free for our team. We’re thrilled with this partnership and look forward to further integrations with our other systems as we continue to enhance our operations. **What do you dislike about Hire2Retire?** Very few dislikes. The team has handled our issues quickly and with honest responses. **What problems is Hire2Retire solving and how is that benefiting you?** We are able to rely on this system to onboard and offboard employees. Before we would have too many users and processes involved that made things clunky. **Official Response from Benjamin Smith:** > Thank you for your kind words about our platform and support team. The whole team here at RoboMQ is committed to providing a seamless experience and are glad to hear that we have been able to help streamline your onboarding process. As the new year start's, we are committed to have Hire2Retire provide more features to support more of your employee onboarding experience. ### 23. Efficient, Insightful, and Helpful **Rating:** 4.5/5.0 stars **Reviewed by:** Douglas P. | IT Systems Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** July 11, 2024 **What do you like best about Hire2Retire?** The Hire2Retire system is wonderfully easy to use and can be learned quickly by any seasoned systems admin. The support is quick and always looks to help. I cannot wait to see as new features become available. It was relatively easy to implement and integrate into both Active Directory and Office 365. **What do you dislike about Hire2Retire?** There are a couple of UI bugs when assigning groups that have a large number of parameters. It will make the fields shake rapidly. Also, having to manually specify the AND/OR coniditions in a CSV twice is a bit cumborsome and can lead to errors. We opted for the on-prem agent and it works well but getting the Docker container to run automatically and without keeping a user logged into the server is a bit difficult. **What problems is Hire2Retire solving and how is that benefiting you?** Hire2Retire makes it so that our technicians do not have to constantly onboard and offboard user accounts, freeing up time for more technical work. **Official Response from Benjamin Smith:** > We're glad to hear that you find Hire2Retire easy to use and that our support team has been helpful. We apologize for the UI bugs and the inconvenience of manually specifying AND/OR conditions in a CSV twice. Ben will be following up on this to investigate further. If you have any other bug like this, please let us know about it by emailing us at support@robomq.io. ### 24. Great middleware between your HRIS and Microsoft Azure/Entra **Rating:** 5.0/5.0 stars **Reviewed by:** Matt L. | CIO, Enterprise (> 1000 emp.) **Reviewed Date:** November 13, 2024 **What do you like best about Hire2Retire?** Hire2Retire is very easy to configure. It also allows for multiple configurations and complex situations. There is logic built-in that is very simliar to Excel's formulas. The product doesn't just create accounts and terminate accounts, but you have a lot of control over groups security, naming conventions, etc. There are also a large number of templates that you can customize for notifying users, managers, etc. on key events related to onboarding or offboarding. They release new features on a regular basis and do listen to customer requests for new features. **What do you dislike about Hire2Retire?** I am very happy overall and I would recomment Hire2Retire. There have been errors and issues, but they respond quickly and address the problem. The only complaint I have is that some issues get pointed back to your HRIS vendor. That happens with all solutions, but as an end user, it is frustrating to get someone to own the problem. All issues have been resolved, but that is my only negative comment. **What problems is Hire2Retire solving and how is that benefiting you?** Automated onboarding and offboarding. **Official Response from Benjamin Smith:** > Thank you for your positive feedback! We're glad to hear that you find Hire2Retire easy to configure and that it offers a lot of control over groups security, naming conventions, and more. We appreciate your recommendation and will take your feedback on the HRIS vendor issue on how to better handle future issues. ### 25. These guys will do everything to help you get what you need **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2025 **What do you like best about Hire2Retire?** Extremely dedicated support team assigned to your account. They will do the impossible to accommodate your needs and customizations. We needed to integrate UKG Pro with our environment (hybrid Microsoft AD + Entra AD) and it works like a charm. Plenty of options to automate what would take a lot of time if done manually. **What do you dislike about Hire2Retire?** So far, so good. We had a few things that were not natively supported by Hire2Retire but their team made some custom adjustments to make it work for us. **What problems is Hire2Retire solving and how is that benefiting you?** our HRMS system is UKG Pro. Our HR team uses it to everything that is related to users (ID, name, address, phone number, department, etc.). HR needed to send our IT team an email everytime a new user was added to their system. Also, when some changes happened (change of title, manager, departement, office, etc.). Same thing when an employee is leaving the company. So, everytime they do somethig in the HRMS system, we need to take actions based on the info we get. With Hire2retire, we were able to automatize all these process, make sure there were no errors, send alerts when action X is needed or done, etc. Now, it's a lot easier for us to do all these tasks since most of them are now done automatically. We can use our time working on stuff with added values instead. **Official Response from Benjamin Smith:** > Thank you for your review and for highlighting the benefits of using Hire2Retire for automating HR processes and integrating UKG Pro with your environment. We're pleased to hear that our support team was able to accommodate your needs and make custom adjustments as required. If you have any further comments or suggestions, you can share them by opening up a ticket by visiting https://robomq.io/support or sending an email to support@robomq.io. We look forward to working with you and building out Hire2Retire so you can use all its features. ### 26. Great for onboarding and offboarding automation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2025 **What do you like best about Hire2Retire?** IT allows our HR system to be the source of truth and automate many onboarding and offboarding processes. **What do you dislike about Hire2Retire?** It is a bit limited to how it communicates to certain services for cost (api costs are significantly more expensive than scheduled datafile imports) **What problems is Hire2Retire solving and how is that benefiting you?** Automated user and permissions creation and offboarding. Automated user change and management control. Automated offboarding and notifications. **Official Response from Benjamin Smith:** > Thank you for sharing your feedback about the limitations in communication with certain services for cost. We appreciate your input and will take it into consideration for future improvements. If you have a specific request, please let Ben know at ben.smith@robomq.io, and he will address it. ### 27. Perfect identity lifecycle management for our organization. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** October 04, 2023 **What do you like best about Hire2Retire?** Easy, automated, intuitive, fully compliant. Straightforward deployment and integration with our HRIS. Customer success and support is phenomenal with quarterly meetings. **What do you dislike about Hire2Retire?** Very minor complaint about error messages a bit repetitive. **What problems is Hire2Retire solving and how is that benefiting you?** Automated Identity lifecycle frees up valuable IT resources that can be assigned in other areas of need. **Official Response from Bramh Gupta:** > Thank you for your feedback, James. I have taken note of your comment on the error messages and I will be working with our product team to look at improving the user experience on error messages. ### 28. Great Customer Support **Rating:** 4.5/5.0 stars **Reviewed by:** Kimberly L. | HR Generalist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2024 **What do you like best about Hire2Retire?** I find that the customer support is always very helpful and willing to help in any way they can. Specifically Ben and Namrata they are always willing to go above and beyond. Willing to jump on a call to screenshare to help us to figure out questions that we have. **What do you dislike about Hire2Retire?** My company sometimes has very specific circumstance that are hard to accommodate by the product. However, with many of the upgrades that have come out it has been positive. **What problems is Hire2Retire solving and how is that benefiting you?** This product helps make sure that our new hires, terminations and transfers are added or removed from the system as well has put into appropriate email group. This was done manually before, and we have a lot of employees moving around it’s easy to miss someone. **Official Response from Benjamin Smith:** > We're thrilled to hear that you find our customer support helpful and willing to go above and beyond. We appreciate your feedback on the specific circumstances and will look to address those needs in future updates. ### 29. Hire2Retire Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2024 **What do you like best about Hire2Retire?** Ease of use, integration with Azure and on-prem AD. Implementation was straightforward and regular after sales meetings and support have been very helpful. **What do you dislike about Hire2Retire?** Deployment took a little bit longer than planned. **What problems is Hire2Retire solving and how is that benefiting you?** Integration with our HRIS system **Official Response from Benjamin Smith:** > We're glad to hear that you find Hire2Retire easy to use and that it integrates well with Azure and on-prem AD. Thank you for sharing your positive experience! Let us know if you have any other feedback as we work closely with customers to improve our product as much as we can. ### 30. User provisioning and de-provisioning made easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin L. | IT Director, Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2024 **What do you like best about Hire2Retire?** Interface to our HRIS solution made the transition from our on-premises solution to the cloud-based solution smoother than ever. We were able to eliminate our hybrid environment and move exclusively to the cloud. Support team is very knowledgeable and willing to work through every little detail throughout the implementation. **What do you dislike about Hire2Retire?** It would be nice to have a step function that allows for stepping through the workflow one step at a time to monitor and debug. **What problems is Hire2Retire solving and how is that benefiting you?** We needed to replace an on-premises provisioning solution with a cloud alternative. We shut down the old solution and went back to manual user provisioning. Since implementing, Hire2Retire, we have been able to re-automate everything in the cloud and eliminate our on-premises domain and data center. **Official Response from Benjamin Smith:** > Thank you for sharing your positive experience with Hire2Retire and our support team. We understand the importance of a smooth transition to the cloud and are glad we could help. I will take the step function feature back to the product team and see if it is something we can add to the product roadmap. Thank you for this feedback as it is very helpful since it helps us make a living and breathing product. Feel free to email the support team at support@robomq.io to inquire about updates on this feature ### 31. Simplifying Worker Lifecycle Management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2024 **What do you like best about Hire2Retire?** I find the system to be user-friendly and simple to understand. The platform streamlines the employee lifecycle management process by efficiently automating account creation, access rights modifications, and deprovisioning for both on-premise and cloud applications. I know that I can count on support staff on any query and the system provides smooth integration with a range of HR Information Systems (HRIS), making data management and synchronization more effective. **What do you dislike about Hire2Retire?** There is a need for more efficient implementation procedures as some difficulties during the initial setup stageand there is a significant learning curve- more training materials could be improved. **What problems is Hire2Retire solving and how is that benefiting you?** Hire2Retire saves time and minimizes errors by automating the creation and administration of user accounts this guarantees that new hires have the tools and access they need from day one, the platform improves the onboarding and with immediately removing access for departing employees, automated offboarding procedures reduce possible security risks. **Official Response from Benjamin Smith:** > We're glad to hear that you find Hire2Retire user-friendly and effective in streamlining employee lifecycle management. We understand the importance of efficient implementation and customer training, and we are committed to enhancing these aspects to ensure a smoother experience for our customers. ### 32. Product and service as advertized! **Rating:** 5.0/5.0 stars **Reviewed by:** Scott C. | IT Director, Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2024 **What do you like best about Hire2Retire?** The entire exploration and purchasing process was seamless, and the support from our implementation team was outstanding! The product itself is incredibly intuitive and integrated smoothly into our environment. Its automation features allow us to use it daily without any concerns. And once again, the customer support has been exceptional—if they don’t have an immediate answer, they make a real effort to find it and always follow up in a timely manner. **What do you dislike about Hire2Retire?** There were sometimes challenges integrating with Paycom, but I do not believe this to be Hire2Retires fault. It was just an inconvenience. **What problems is Hire2Retire solving and how is that benefiting you?** We've consistently faced issues with our HR and payroll system not aligning with our Active Directory infrastructure, leading to frustration for end users. With Hire2Retire in place, this problem is resolved—both systems will now be in sync, ensuring accuracy across the board. Moving forward, much of the responsibility will fall on the HR department to maintain the integrity of the HR system. **Official Response from Benjamin Smith:** > We're thrilled to hear that you had a seamless experience with our product and implementation team. Our goal is to provide outstanding support and intuitive solutions for our customers. We try to work around Paycom when there are issues, and the product will continue to evolve around Paycom to provide support where it can. ### 33. HR to IT automation for the win **Rating:** 5.0/5.0 stars **Reviewed by:** Aaron S. | Director of IT, Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2024 **What do you like best about Hire2Retire?** Hire2Retire streamlines several processes for us that were either delayed or non functioning. Most importantly new employee information and changes such as job title or manager were delayed in many of our IT systems. Hire2Retire automates that handoff and within 24 ours of a change in the HR system it has been entered into Active Directory. **What do you dislike about Hire2Retire?** The 1 and only time I needed to put in a trouble ticket I could not find a ticket button on the website and sent an email to our implementation manager instead. The issue was quickly resolved afterwards. **What problems is Hire2Retire solving and how is that benefiting you?** Syncronization of HR software and IT software **Official Response from Benjamin Smith:** > Thank you for sharing your positive experience with Hire2Retire. We're pleased that it has improved the automation of processes for you. I apologize for the difficulty in finding the support ticket button, feel free to email me anytime and include support@robomq.io to automatically create a ticket. I'll have the team look at the button to ensure its visible and easy to find ### 34. Hire2Retire is a Game Changer - Highly Recommend **Rating:** 5.0/5.0 stars **Reviewed by:** Ben W. | Vice President Information Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2024 **What do you like best about Hire2Retire?** After deciding to automate the onboarding / offboarding process, we evaluated multiple vendors in the space, but no one had the configurability of RoboMQ's Hire2Retire product. There are multiple postivie outcomes that include automated onboarding and offboardings, all with notifications to appropriate staff members to ensure all applicable parties are made aware of any staff changes. Another benefit is that with Hire2Retire, we have one single source of truth (the HRIS) and with the integrations into either Active Directory or Entra ID, we can ensure that all HR changes are synced to all of our enterprise applications. Previous to implementing Hire2Retire, IT was dependent on HR notifying IT on any changes to preferred names, titles, reporting structures, office locations, etc. Now, with Hire2Retire, we ensure that all of our enterprise applications display the same information and any change is updated in a timely manner. The implementation team did a great job, and although we did encounter a road blocker, the team at RoboMQ "made it right" and ensured that our implementation could continue. The staff care about their customers, and you feel valued. The support team moves quickly and even catches errors without needing to open a ticket. Release cycles are stable and predictable, all the bug issues we've encountered are quickly patched. With Hire2Retire, our onboarding process is smooth. Integrations into popular ticketing systems ensure that notifications can go out for equipment purchases, etc. I am extremely pleased with the product and the team behind the product. **What do you dislike about Hire2Retire?** Honestly, there's not much I dislike about the product. **What problems is Hire2Retire solving and how is that benefiting you?** Onboarding was always difficult and manual. Information about onboardings came across from an online form that HR used, but many fields were free text and lead to multiple iterations of the same thing. Road vs. Rd. Manager vs. Mgr., etc. With Hire2Retire, we now have standardization across all accounts for naming, locations, titles, managers, and departments. This has helped immensly for other applications that pull information from Active Directory. Offboardings were not always reported to IT in a timely manner. We now pull information from ADP and offboardings occur on the day that they happen. There is also the capability to immediately terminate employment and with all of our applications integrated with SSO, we can ensure that access to senstive corporate applications is terminated when it should be. **Official Response from Benjamin Smith:** > Thank you for your glowing review of Hire2Retire! We are thrilled to hear that the product has had such a positive impact on your onboarding and offboarding processes, providing configurability, automation, and a single source of truth for HR information. We are also delighted that our team was able to address the road blocker and challenges you faced promptly and that our support team has been responsive and proactive. We appreciate your feedback and are pleased to hear that Hire2Retire has helped standardize naming conventions and streamline offboarding procedures. If you ever have any questions or need further assistance, please don't hesitate to reach out anyone on the RoboMQ team. We are here to support you every step of the way. Thank you for choosing RoboMQ! ### 35. Outstanding onboarding experience and ongoing support **Rating:** 5.0/5.0 stars **Reviewed by:** Tom W. | IT Operations Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 12, 2024 **What do you like best about Hire2Retire?** Hire2Retire has saved a ton of time and eliminated the opportunity for human error in user provisioning and terminations. The RoboMQ team was awesome throughout our onboarding phase and continues to provide excellent customer service any time we want to make a change or update. **What do you dislike about Hire2Retire?** Nothing to dislike here - I wish we had found this solution sooner! **What problems is Hire2Retire solving and how is that benefiting you?** Fully automates user provisioning and account terminations using our HR platform as the source of truth. **Official Response from Benjamin Smith:** > We're delighted to hear that Hire2Retire has been able to fully automate user provisioning and account terminations for you. Thank you for choosing Hire2Retire and for sharing your experience. You have our support email, and my phone number should you have questions or suggestions. We look forward to continuing our partnership. ### 36. Hire2Retire ELM **Rating:** 4.5/5.0 stars **Reviewed by:** Declan B. | Head of IT, Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2024 **What do you like best about Hire2Retire?** The RoboMQ team are extremely customer focused, and dedicated to success for their customer. There is no block of hours for initial configuration, they will be with you until you are happy, and are always flexible with their time. The product has been a game changer for our internal employee lifecycle automation, and continues to add new and relevant features. Added to this, the support levels and response are excellent, with all issues and queries answered and resolved very quickly. **What do you dislike about Hire2Retire?** The product is continuously evolving and everything I have requested from the product team has been delivered, so at the price point of H2R, I do not really have any negatives. It is a very reasonably priced solution. **What problems is Hire2Retire solving and how is that benefiting you?** Employees lifecyle and identity management. Integration between our HRIS platform and Entra ID, providing security and automation. **Official Response from Benjamin Smith:** > Declan - Thank you for your kind words! We are committed to continuously evolving and improving our product to meet the needs of our customers through feedback and requests. We appreciate your support and look forward to continuing to work with you. ### 37. Great Product and Support **Rating:** 5.0/5.0 stars **Reviewed by:** Rodrigo N. | Systems Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2024 **What do you like best about Hire2Retire?** Hire2Retire is a great product as it does what we need it for and more for future projects. It is essential to our onboarding/offboarding and does it gracefully. Customer Support is great and they will help to easily integrate the tool, tweak the frequency of syncs, and overall implementation. **What do you dislike about Hire2Retire?** It does take a little bit of learning on how to create a workflow but in the end you will be rewarded with the number of features. **What problems is Hire2Retire solving and how is that benefiting you?** It automates our onboarding/offboarding from our HR systems. **Official Response from Benjamin Smith:** > Rodrigo, Thank you for your feedback! We understand that creating workflows may require some learning and are working to smooth the learning curve, but we're glad to hear that the features are rewarding. Since you have used the product through different versions let me know if you have ideas or thoughts on how to improve the product, you can always reach out to me if you do. ### 38. HR Employee Onboarding/Offboarding System **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2025 **What do you like best about Hire2Retire?** Streamline hire to retire process, that enabled a better ability monitor employee attendance. **What do you dislike about Hire2Retire?** Configuration for username setup, as synergcy between ADP and AD is not easy to establish. **What problems is Hire2Retire solving and how is that benefiting you?** Inability to track Employee Activity (hire and retire) **Official Response from Benjamin Smith:** > It's great to hear that Hire2Retire has addressed the problem of tracking employee activity for you. We're committed to continuously improving our system to meet your needs. Let us know what specifically was difficult to configure so we can focus on improving it for the next customer. Let Ben at ben.smith@robomq.io know. ### 39. Employee lifecycle automation and integration at its best! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Government Relations | Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2024 **What do you like best about Hire2Retire?** Simple setup to integrate HRIS and IDP systems. Lots of customizations and easy to use interface. Support staff is great to work with during setup and very accomodating. **What do you dislike about Hire2Retire?** Initial setup can be a bit daunting (HR to IDP data mapping) but support staff is extremely helpful in handholding. Some minor bugs were discovered during implementation but their product team was quick to address. **What problems is Hire2Retire solving and how is that benefiting you?** Our HRIS and IDP systems were not integrated, resulting in disparate information existing between the two. Using Hire2Retire allowed us to establish our HRIS as the source of truth for employee information and have data synchronized to our IDP. We also are integrating our AT system to fully automate employee onboarding/offboarding and account creation/deletion/management with our IDP. **Official Response from Benjamin Smith:** > We're thrilled to hear that Hire2Retire has helped you integrate your HRIS and IDP systems, providing a source of truth for employee information. We're also excited to support your efforts in fully automating employee onboarding/offboarding and account management. Thank you for the feedback on the initial employee data mapping, we will look at ways to improve this part of the onboarding process. ### 40. Hire2Retire made our lives easier with new hires **Rating:** 5.0/5.0 stars **Reviewed by:** Ayoade A. | Systems Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** September 10, 2024 **What do you like best about Hire2Retire?** What I like most about Hire2Retire is the User-friendly platform which includes tools and interfaces, which can simplify the process of setting up and managing integrations, even for users without extensive technical expertise. Also, the flexibility it offers on how data is handled and exchanged between systems. It integrates with existing HR and payroll systems, it ensures that all relevant data is accurately accounted for, reducing the risk of errors and administrative burden. The support team are exceptional, they're always on hand to help resolve any issue in real-time. **What do you dislike about Hire2Retire?** if the platform is not intuitive or user-friendly, it could pose a challenge for those who are not tech-savvy. It’s always a balancing act between providing comprehensive tools and ensuring ease of use. **What problems is Hire2Retire solving and how is that benefiting you?** I use Hire2Retire to integrate the existing HR and payroll systems, providing a seamless flow of accurate data and reducing the risk of errors in benefit calculations and administration. It also helps automate and simplify these processes, reducing the administrative burden and minimizing errors, which helps both HR departments and employees navigate the complexities more easily. **Official Response from Benjamin Smith:** > Ade, Thank you for highlighting the benefits of Hire2Retire in integrating ADP and Microsoft Entra to reduce errors and simplifying administrative processes. We appreciate your feedback on the importance of intuitiveness for non-tech-savvy users and will take this into consideration for future improvements. I will also pass back the feedback on the support. Thank you, Ben ### 41. Great Communication from Onboarding Team **Rating:** 4.0/5.0 stars **Reviewed by:** John M. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2024 **What do you like best about Hire2Retire?** We are still onboarding the tool, but so far, our assigned team has been very communicative and worked with us to assist with the deployment in our encvironment. The integration and implementation process has been smooth thus far and the features are vast. Lots to take advantage of, which will ultiamtely reduce our workload internally. **What do you dislike about Hire2Retire?** Nothing to report at this time. So far so good! **What problems is Hire2Retire solving and how is that benefiting you?** Manually creating and modifying users accounts at start and end dates **Official Response from Benjamin Smith:** > Thank you for sharing your positive experience with our onboarding team. We strive to provide excellent communication and support throughout the deployment process. It's great to hear that the integration and implementation have been smooth so far, and we're pleased that you're finding the features advantageous for reducing your internal workload. ### 42. HireToRetire RoboMQ Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Moe H. | Senior Manager, IT Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2024 **What do you like best about Hire2Retire?** I like that their product works as they market it and that their support team is always on top of things! Implementation was super easy and the product ran few times a day with little issues. **What do you dislike about Hire2Retire?** I disliked initially their compatibility with some of our systems but overtime they built a lot of new integrations and are able to work with most things now. **What problems is Hire2Retire solving and how is that benefiting you?** it allowed us to ensure accuracy between our HRIS and Azure AD. **Official Response from Benjamin Smith:** > Thank you for your positive feedback! We're glad to hear that the implementation was easy and that our product has been running smoothly with minimal issues. We understand the initial compatibility challenges and have been working diligently to build new integrations and features to address those concerns. ### 43. A solid and evolving companion to connect your systems. **Rating:** 5.0/5.0 stars **Reviewed by:** Alyssa G. | Desktop Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2024 **What do you like best about Hire2Retire?** It spins up our accounts and assigns groups through our hybrid system in conjunction with our HR and onboarding system and experience. It also allows us to have immediate access cut off in a singular place - controlled by one group, vs stragglers - keeping things secure and compliant at all times. **What do you dislike about Hire2Retire?** It can be a little confusing to use and while it's nice to have granularity for different systems and specific variables and attributes, it does take a bit of elbow grease to expand it outside of scope that is likely the main purpose of procurement to begin with. **What problems is Hire2Retire solving and how is that benefiting you?** Spinning up Accurate and timely accounts that span across our Hybrid systems and removing access to various systems and shut down rapidly in terminations that keep us compliant and secure. **Official Response from Benjamin Smith:** > We're glad to hear that Hire2Retire is helping you manage your accounts and access control efficiently. We understand that the system may have a learning curve, and we're continuously working to fine tune the user experience to make the product easier to configure and maintain. Thank you for sharing your feedback and if you have any more feedback, you can always reach out to Ben Smith (ben.smith@robomq.io) or support@robomq.io. ### 44. Great HR to AD Automation Software **Rating:** 5.0/5.0 stars **Reviewed by:** Troy B. | Systems Administrator Manager, Banking, Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2024 **What do you like best about Hire2Retire?** This is a very easy to use product when configuring and implementation with the team was great. The team are very reseptive to feedback and implementing new ideas that you would like to see. Very quick responses on questions and very knowledgeable on how the product works. **What do you dislike about Hire2Retire?** Web interface can be slow when adding a large amount of rules but is very minor. **What problems is Hire2Retire solving and how is that benefiting you?** It is automating onboarding, moves, and terminaitions. No more manual AD moves or misconfigurations. **Official Response from Benjamin Smith:** > Thank you for your positive feedback! We're glad to hear that our team was able to assist you effectively and that Hire2Retire is helping to automate your processes. I have created a ticket about your comment for Hire2Retire's performance when loading large number of rules, more to come on that. ### 45. Best SaaS offering to streamlining workforce management!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Udhayakumar D. | Director, Data Strategy & Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2024 **What do you like best about Hire2Retire?** Hire2Retire is a full SaaS integration product to streamline workforce management. The onboarding is very quick with the customer success team and they made sure that we integrated the HCM system with Azure AD in no time. This is a project on its own and it will take months to complete, then support and maintenance. It took only a week to launch in production. This is the easiest way to integrate HCM with Azure AD; no technical knowledge is needed to manage this. Employees are onboarded and leaving every week and this tool removes a big chuck of manual processes in that. There were a few integration failures, and they contacted my team to look at it proactively. **What do you dislike about Hire2Retire?** There is nothing to dislike in this product. It is working as expected and reduced lot of effort for integration, support and maintenance. . **What problems is Hire2Retire solving and how is that benefiting you?** Onboarding and offboarding should be quick without any manual intervention and glitches to be compliance and increase employee satisfaction. **Official Response from Benjamin Smith:** > Thank you for sharing your experience with Hire2Retire! We're delighted to hear that our SaaS integration product has streamlined your workforce management and reduced manual processes. We appreciate your feedback and if you have any further feedback, you can always send it Ben Smith (ben.smith@robomq.io) or to support@robomq.io. ### 46. Incredible Onboarding/Customer Success **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2024 **What do you like best about Hire2Retire?** Hire2Retire has made our processes of onboarding, keeping employee info up to date, and access removals, so much easier. It has been a time saving lifesaver and we're glad we found it. The best part is that as we customized it for our needs, they were right there every step of the way, always responsive and ready to assist. **What do you dislike about Hire2Retire?** Right now it's the limitation of the ruleset for making distribution lists dynamic based on rules, but that's partially a limitation of our own data unfortunately. They are already working on how they can improve it for us and their other customers. **What problems is Hire2Retire solving and how is that benefiting you?** HR never telling us when job titles/departments/managers etc.. changed, now RoboMQ does it all and it saves the headache of users having to enter tickets to get that info updated. Getting user accounts created quickly and efficiently whereas before it was all manual. Access removals are much faster and all the data is captured so we can give that to auditors to show them the proof of access removal, etc... **Official Response from Benjamin Smith:** > We're thrilled to hear that Hire2Retire has made your onboarding and employee management processes easier. Limitations in HR data does come up, so we are working to find more value out of existing data and to identify data issues quicker in the onboarding process. If you have any further feedback good or bad, please reach out to ben.smith@robomq.io or email support@robomq.io. ### 47. Hire2Retire Onboarding/Offboarding **Rating:** 3.5/5.0 stars **Reviewed by:** Scott D. | Service Desk Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2024 **What do you like best about Hire2Retire?** I appreciate the potential ability to steamline/automate the Onboard/Offboard process to ensure this is completed correctly 100% of the time. **What do you dislike about Hire2Retire?** We are in the beginning process of implementation. We are only the second or third implementation using Paycor so it feels like this is still a learning process for all **What problems is Hire2Retire solving and how is that benefiting you?** Ensuring the Onboarding/Offboarding processis completed corre3ctly 100% of the time **Official Response from Benjamin Smith:** > Thank you for your feedback. We're glad to hear that you appreciate the potential for streamlining and automating the Onboarding/Offboarding process. We understand that being an early adopter can come with some learning curves, and we appreciate your patience. The team here product and customer success will make sure that the time we spend now will pay off when we go-live, and you realize the potential. Feel free to email me at any time at ben.smith@robomq.io ### 48. Great in theory; not so great in execution **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Machinery | Mid-Market (51-1000 emp.) **Reviewed Date:** July 12, 2024 **What do you like best about Hire2Retire?** Support team is top notch and quick to respond. Needs to learn when to take the lead in a situation rather than letting an issue languish for days on end. **What do you dislike about Hire2Retire?** The constant bombardment of workflow failures despite there being no changes on the client side. I should NOT have to log into this app daily for fear of missing an error that could cause issues in our enterprise. **What problems is Hire2Retire solving and how is that benefiting you?** Automated user and group provisioning. At least that's how it started. We have since stopped adding workflow rules due to the complexity and frequency of errors we encounter. **Official Response from Benjamin Smith:** > Thank you for sharing your experience. We understand the frustration caused by workflow failures and are actively working to enhance our system's stability. Could you reach out to Ben Smith from our customer success team (ben.smith@robomq.io) so both customers success team and product team can engage to resolve these issues? ### 49. Great Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2024 **What do you like best about Hire2Retire?** Implementation was smooth and the staff were amazing **What do you dislike about Hire2Retire?** I can't think of anything good experience **What problems is Hire2Retire solving and how is that benefiting you?** Active Directory **Official Response from Benjamin Smith:** > Thank you for sharing your positive experience with us! We're glad to hear that the implementation was smooth and that our staff were amazing. Thank you for choosing Hire2Retire. ### 50. Saves HR and IT a lot of time and mitigates risk **Rating:** 5.0/5.0 stars **Reviewed by:** Craig G. | Director of Information Services, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2024 **What do you like best about Hire2Retire?** Automateing setting up new users in AD as well as adding them to the groups they need based on rules so takes the human error out of the picture and streamlines setting up new users. In addition, does the same for terminating users as soon as HR processes them to mitigate the risk of users having access after being terminated. When and if support is needed they are easy to get ahold of and resolve issues quickly. **What do you dislike about Hire2Retire?** Sometimes the interface can be a bit slow navigating between windows but isn't a deal breaker. **What problems is Hire2Retire solving and how is that benefiting you?** Solves the element of human error for new hires and terminations. **Official Response from Benjamin Smith:** > Thank you for sharing your positive experience with Hire2Retire. We're thrilled to hear that our solution has helped automate user onboarding and termination, reducing the risk of human error. We understand the importance of a responsive support team and are committed to providing quick resolutions to any issues that may arise. We appreciate your feedback about the interface speed and have improvements scheduled to be released in March be on the lookout for the release notes. - [View Hire2Retire pricing details and edition comparison](https://www.g2.com/products/hire2retire/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-30+17%3A10%3A52+-0500&secure%5Bsession_id%5D=7606b1b2-db82-457c-b63f-d923e49e840b&secure%5Btoken%5D=2c62629f9d5be115ccb78d9ab2aff734d968255818452062c2fc8e2e7bc49b96&format=llm_user) ## Hire2Retire Integrations - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - [Azure Active Directory Domain Services](https://www.g2.com/products/azure-active-directory-domain-services/reviews) - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - [Dayforce](https://www.g2.com/products/dayforce/reviews) - [Freshservice](https://www.g2.com/products/freshservice/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Greenhouse](https://www.g2.com/products/greenhouse/reviews) - [Gusto](https://www.g2.com/products/gusto/reviews) - [HiBob HRIS](https://www.g2.com/products/hibob-hris/reviews) - [ImageRight](https://www.g2.com/products/imageright/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Lever](https://www.g2.com/products/lever/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Oracle Cloud](https://www.g2.com/products/oracle-cloud/reviews) - [Paychex](https://www.g2.com/products/paychex/reviews) - [Paycom](https://www.g2.com/products/paycom/reviews) - [Paylocity](https://www.g2.com/products/paylocity/reviews) - [Rippling](https://www.g2.com/products/rippling/reviews) - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-successfactors-hcm/reviews) - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) - [Workday](https://www.g2.com/products/workday-workday/reviews) ## Hire2Retire Features **User on/off Boarding** - Self Service Access requests - Smart/Automated Provisioning - Role Management - Policy Management - Access Termination - Approval Workflows **Functionality** - User provisioning - Password manager - Single Sign-on - Enforces policies - Authentication - Multi-factor authentication **User Maintenance** - Self Service Password Reset - Bulk Changes - Bi-directional Identity Synchronization ** Type** - On-premises solution - Cloud-solution **Governance** - Identifies and Alerts for Threats - Compliance Audits ** Reporting** - Tracking - Reporting - Access & Permission Change Reporting - Compliance & Audit Trail Export **Administration** - Reporting - Ease of set up for target systems - APIs **Authentication & Authorization - Identity and Access Management (IAM)** - Adaptive & Contextual Access Control **Administration & Governance - Identity and Access Management (IAM)** - Identity Lifecycle Management - Self‑Service Account Management **Generative AI - Identity and Access Management (IAM)** - AI‑Driven Access Anomaly Detection - Predictive Role Recommendations ## Top Hire2Retire Alternatives - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - 4.5/5.0 (872 reviews) - [Okta](https://www.g2.com/products/okta/reviews) - 4.5/5.0 (1,223 reviews) - [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) - 4.5/5.0 (3,880 reviews)