Iris Reviews & Product Details

I like how easy it is to upload a questionnaire into Iris and use the auto analyze AI tool to outline the specific questions versus answers sections. I also appreciate that you can export the finalized responses and that it provides files with all of the policies or reports attached. The ability to auto-annotate cells to identify if they are an answer cell, dropdown, section, or question, makes it easy to import the questionnaire and start answering as soon as possible. Additionally, the initial setup was very easy and the team was super helpful in getting us started. Review collected by and hosted on G2.com.

Nothing that I can think of! Review collected by and hosted on G2.com.

I really appreciate how easy Iris is to use, and it requires minimal training for users to become productive. The flexibility in applying their AI to respond to RFPs is a big plus. I can adjust the tone of the responses from one RFP to another, or even at a section or individual level. It's impressive that we can get a first pass of responses for all questions in just a few minutes, complete with confidence scores for each answer. The AI, by using our actual content, provides a solid starting point, allowing us to quickly tweak answers or source responses directly through Iris for those that have low confidence. The initial setup of Iris was also extremely easy. Additionally, the integration with Confluence and Highspot keeps our information up-to-date without needing to manage content separately. Review collected by and hosted on G2.com.

The main area I would like to see improvement is the ability for Contributors to answer questions directly from Slack/email. Collaborators are not core users of Iris, however they are engaged by the team when assistance is needed for questions without a strong answer. It would improve ease of use if answers could be provided directly via email or Slack and have Iris get updated. Review collected by and hosted on G2.com.

The AI component of Iris makes it very easy to get answers I need quickly when attempting to respond to RFx projects that have short timelines. I really love how you can filter the available answers based on product or other tags that have been created in Iris. For an organization like ours that has multiple products being hosted in different cloud environments these filters are critical. Review collected by and hosted on G2.com.

At this point I've not encountered anything I dislike about Iris. When I consider what is most important to me with this type of technology it's ease of use, accuracy of answers and ability to access exactly what I need in short order and Iris definitely checks the box. Review collected by and hosted on G2.com.

Our users call out how quickly it helps them surface the right insights during research and workflow planning. The tool does a great job consolidating information across different sources, and the summaries are clear, actionable, and easy to share internally. It’s been valuable to see how much time it saves the team and how often they rely on it to accelerate decision-making. Review collected by and hosted on G2.com.

There haven't been any major issues, and my team has mentioned that the Iris team is very responsive whenever questions arise. Review collected by and hosted on G2.com.

I really like Iris because it's been a force multiplier for our small RFx team. It allows us to respond faster than we used to be able to. The generative AI is particularly impressive as it understands the intent behind RFP questions and generates clear, well-structured, and highly relevant responses from our Knowledge Map. This means we start with strong, usable drafts instead of a blank page, reducing the turnaround time dramatically and preventing team burnout. Additionally, I really appreciate the integration with Salesforce, which speeds up the process of creating new projects. Iris is competitively priced and comes with more integrations compared to what we used previously. Review collected by and hosted on G2.com.

Having an approved answer library which I know they are building will be immensely helpful. Also being able to deal with more complex spreadsheet-based RFP templates. Review collected by and hosted on G2.com.

Iris saves our team tens of hours of manual work throughout the RFP process. The onboarding was quick, and the AI is constantly learning and improving its responses over time. The qualification metrics have been a great way to understand product fit, set expectations, and allocate resources appropriately across the deal. The Iris team is responsive and has acted as trusted advisors on best practices during the purchasing process and post-implementation. Review collected by and hosted on G2.com.

Not much to complain about. Our RFP review process is much more efficient. Review collected by and hosted on G2.com.

I love using Iris as a revenue tool because it not only provides AI-native features, but it also offers collaboration and quality that we've never had before. I find the RFP/RFI response automation incredibly useful as it quickly answers repetitive questions, giving my Solutions Engineers more time to focus on strategic aspects. I really appreciate how it spots inconsistent data and outdated information, keeping our knowledge fresh and accurate in a constantly changing software environment. The integration with tools like Slack and Salesforce is seamless. I also liked that we were able to complete our first RFP in just 15 minutes, which was unexpectedly fast. Review collected by and hosted on G2.com.

I don't like that Iris can't invent answers on its own and will say 'not enough info' when trying to build an answer. Review collected by and hosted on G2.com.

I appreciate that Iris helps us with bandwidth constraints when responding to RFPs and RFIs by having pre-approved answers in our knowledge base, which cuts down the effort by over half. I like that if I re-write an answer, Iris logs the new answer for future submissions, which is very useful. This feature allows us to create a pre-approved template for novel questions, reducing time spent searching through old bids or duplicating efforts. Also, the initial setup of Iris was very easy, which was great for our team. Review collected by and hosted on G2.com.

na Review collected by and hosted on G2.com.

I love how Iris does not fabricate answers and instead, opts to say "not enough info" rather than providing incorrect information. This accuracy and honesty in response generation are crucial, especially when dealing with sensitive data or precise requirements. I find it incredibly beneficial that Iris queries our old RFPs, efficiently pulling relevant past responses and formulating answers directly from the data we have provided. This capability not only saves time but also enhances the reliability of our responses. Additionally, I really appreciate the ease of the setup process for Iris, which was very straightforward and seamless, allowing our team to begin utilizing the software with minimal delay. Review collected by and hosted on G2.com.

Sometimes Iris produces responses that sound overly robotic, though this can be mitigated by using custom instructions. Additionally, it tends to aggregate multiple responses rather than selecting a single, relevant answer from previous RFPs that directly addresses the requirement. Review collected by and hosted on G2.com.

We were impressed with how easy it was to get started — implementation was straightforward, with clear guidance and minimal disruption to our workflows. Within our very first project, we were already seeing meaningful results, which really validated the choice we made.

What stood out even more was the responsiveness of the team. Any time we had a question or needed support, they were quick to respond with practical solutions and a genuine willingness to help us succeed. It’s rare to find a vendor that combines strong technology with such a supportive partnership.

If you’re looking for a solution that gets up and running quickly, delivers value right away, and comes with a highly engaged team, I would strongly recommend this software. Review collected by and hosted on G2.com.

No dislikes that were identified during using the product. Review collected by and hosted on G2.com.