ExpensePoint Reviews & Product Details

ExpensePoint has been a great tool for our organization. The system is extremely user-friendly, making it very easy for employees to submit and manage their expenses. All the training materials provided are clear, well-structured, and easy to understand, which makes onboarding and learning the system very smooth.

From an administrative perspective, their customer service team is outstanding — always responsive, helpful, and quick to resolve any inquiries. Their support makes the whole process even more efficient.

Overall, the experience with ExpensePoint has been excellent, both in terms of the platform’s functionality and the quality of support we receive. Highly recommended for any organization looking for a reliable and intuitive expense management solution. Review collected by and hosted on G2.com.

There are a few areas that could be improved.

Occasionally, there are discrepancies in the accounting records, and sometimes American Express transaction data does not reflect correctly in the system.

Additionally, from an administrative standpoint, setting up new users can be a bit complex and time-consuming. Review collected by and hosted on G2.com.

The ExpensePoint (EP) setup and support team are fantastic to work with. They are always available to help and provide support where needed. The implementation was pretty smooth, and the team was knowledgable. It took a bit of time to get up and running, but once the kinks were worked out it works almost flawlessly. The flexible pricing options are a huge positive for our company.

The platform is fairly intuitive, and the training provided by EP helped get our team up and running fast, learning the new system. I like that there is an app and a receipt reader. It can process automatic payments to our employees as well. Our team uses it daily to submit expense claims and approve expenses. Review collected by and hosted on G2.com.

Some of the website and app are not as intuitive as they could be, such as setting up approval chains. There are also a few missing features, such as QuickBooks Desktop integration. However, the price for the system and service can't be beat. Review collected by and hosted on G2.com.

ExpensePoint has fully automated our process for how we handle credit card purchases and virtually eliminated the human error that used to come with it. We're also able to get everything reconciled much quicker now. Review collected by and hosted on G2.com.

As with all new programs, the interface takes some getting used to. We've had some glitches come up from time to time but the support team has been excellent in helping us get it sorted out. Review collected by and hosted on G2.com.

Being able to upload and attach receipts to expenses. Getting approvals within the system Review collected by and hosted on G2.com.

Not being able to link one receipt to multiple expenses, especially airline receipts. Review collected by and hosted on G2.com.

Improved receipt reading has resulted in less editing of content provided from the scans of receipts. Review collected by and hosted on G2.com.

It would be nice if the default action from the receipt wallet were either "Create a New Expense" or to have the option to change this default in settings. Review collected by and hosted on G2.com.

The visibility it gives you over the expenses. Ease of use. Ease of Implementation. Review collected by and hosted on G2.com.

Nothing really to do with ExpensePoint, but more so with an internal culture and acceptance of new technology. We had a slow start, but acceptance increased across with internal support and guidance. Review collected by and hosted on G2.com.

ExpensePoint’s has been incredibly helpful for its ability to create custom reports and it’s mileage tracking Review collected by and hosted on G2.com.

Love the support team but you have to contact them to get custom reports Review collected by and hosted on G2.com.

Approval process flow, receipt wallet, import of credit card transactions Review collected by and hosted on G2.com.

at times it is very slow, sometimes attachments come in too small to read Review collected by and hosted on G2.com.

Easy to handle and navigate; receipt scanning and information capture. Review collected by and hosted on G2.com.

There is nothing that I dislike about ExpensePoint at this time. Review collected by and hosted on G2.com.

Expensepoint is easy to use and offers a robust set of features that make our processes more efficient. Customer support is outstanding. Review collected by and hosted on G2.com.

Not much. Expense point is very easy to configure and manage. Review collected by and hosted on G2.com.