We use ExpensePoint for employee expense reimbursements, and it saves staff time by making reports easy to submit. I like the new app because it makes submitting receipts easy, and the AI reader puts the receipt information directly into the expense. It’s easy to approve reports, and I like the automation between ExpensePoint and QuickBooks Online. The mileage tracker is particularly useful. It attaches a map of the route to the mileage expense, and the Google Maps integration simplifies tracking mileage without employees having to check their odometers. Once we got ExpensePoint working, it was easy to use. Review collected by and hosted on G2.com.

sometimes the app and web version crash or take a while to load Review collected by and hosted on G2.com.

How easy it is to upload the receipts and follow up on expenses Review collected by and hosted on G2.com.

A little confusing to find the right report needed Review collected by and hosted on G2.com.

We're too new in the process to know exactly, but I like what I see so far. Review collected by and hosted on G2.com.

Seems like an excessive number of steps required to add an approver. Review collected by and hosted on G2.com.

Customer serive and flexibility of customizing to meet our needs Review collected by and hosted on G2.com.

Not the most user friendly interface. Could be more intuitive Review collected by and hosted on G2.com.

The conservation of data and the ease of completing entries Review collected by and hosted on G2.com.

I have only used it once so far, finding the different functions was not easy Review collected by and hosted on G2.com.

The ease of use is genuinely impressive. The user interface really stands out as clean, polished, and easy to navigate. Everything feels simple and streamlined, which makes the overall experience very user-friendly. It’s convenient to email receipts or upload them directly into the app. Managing and reviewing expenses for employees feels effortless. Customer support was great and they took care of the implementation for me. Review collected by and hosted on G2.com.

I can't think of a single thing. I am very happy. Review collected by and hosted on G2.com.

Ease of transaction classification for bookkeeping. Ease of matching receipts to transactions. Customer service easy to reach and very quick to respond! Review collected by and hosted on G2.com.

Integration into Quickbooks not that easy Review collected by and hosted on G2.com.

ExpensePoint has been a great tool for our organization. The system is extremely user-friendly, making it very easy for employees to submit and manage their expenses. All the training materials provided are clear, well-structured, and easy to understand, which makes onboarding and learning the system very smooth.

From an administrative perspective, their customer service team is outstanding — always responsive, helpful, and quick to resolve any inquiries. Their support makes the whole process even more efficient.

Overall, the experience with ExpensePoint has been excellent, both in terms of the platform’s functionality and the quality of support we receive. Highly recommended for any organization looking for a reliable and intuitive expense management solution. Review collected by and hosted on G2.com.

There are a few areas that could be improved.

Occasionally, there are discrepancies in the accounting records, and sometimes American Express transaction data does not reflect correctly in the system.

Additionally, from an administrative standpoint, setting up new users can be a bit complex and time-consuming. Review collected by and hosted on G2.com.

The ExpensePoint support team has been a great help whenever we're experiencing issues and it's an easy to use app. Review collected by and hosted on G2.com.

Not much, it'd be nice if we didn't have to contact support during issues but they've always been responsive. Review collected by and hosted on G2.com.

The ExpensePoint (EP) setup and support team are fantastic to work with. They are always available to help and provide support where needed. The implementation was pretty smooth, and the team was knowledgable. It took a bit of time to get up and running, but once the kinks were worked out it works almost flawlessly. The flexible pricing options are a huge positive for our company. The platform is fairly intuitive, and the training provided by EP helped get our team up and running fast, learning the new system. I like that there is an app and a receipt reader. It can process automatic payments to our employees as well. Our team uses it daily to submit expense claims and approve expenses. Review collected by and hosted on G2.com.

Some of the website and app are not as intuitive as they could be, such as setting up approval chains. There are also a few missing features, such as QuickBooks Desktop integration. However, the price for the system and service can't be beat. Review collected by and hosted on G2.com.