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eSilentPARTNER Demo - Ad Agency Project Management Software
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eSilentPARTNER Demo - ad agency management software
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eSilentPARTNER Reviews (4)

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eSilentPARTNER Reviews (4)

3.0
4 reviews
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Verified User in Marketing and Advertising
AM
Small-Business (50 or fewer emp.)
"Broad, but not deep enough to be usable"
What do you like best about eSilentPARTNER?

eSilentPARTNER offers – or at least purports to offer – everything you need to run an ad agency. And the support team is more than responsive, if not given that much to work with. Review collected by and hosted on G2.com.

What do you dislike about eSilentPARTNER?

We ended up abandoning eSilentPARTNER for another (also middling) agency management tool after a year. Usability was dreadful, and adoption rates suffered as a result. I could see a way to make eSP work with an FTE devoted exclusively to adoption and answering questions, but in a world where it's up against Monday and Jira, it's a big ask of the team. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Small-Business (50 or fewer emp.)
"Not the friendliest database out there..."
What do you like best about eSilentPARTNER?

Strictly speaking from a user standpoint and not an administrator or someone who has compiled the modules that we use, it's not the most intuitive software for project management. I feel that there are much better options for creative project management that are currently available. Maybe the features that would improve our user experience exist in the program, but we have not utilized them? Review collected by and hosted on G2.com.

What do you dislike about eSilentPARTNER?

The system is awfully slow when you need to open a new project. It hampers efficiency—we spend far too much of our time opening projects. We have a LOT of work to do and great deal of jobs to open —it's just not the fastest software. Review collected by and hosted on G2.com.

Response from Customer Support of eSilentPARTNER

Thanks for your review. We believe you may be on an old unsupported desktop version of e·silentpartner. We now have a new web-based version that is much faster with an improved interface and many new features. Please contact support for upgrade information.

Verified User in Broadcast Media
UB
Mid-Market (51-1000 emp.)
"Easy to use, reliable system "
What do you like best about eSilentPARTNER?

It's ease of use and reliability. Because it's web-based, I can access it from anywhere, which makes project management a breeze when you're not in the office or on a production. Review collected by and hosted on G2.com.

What do you dislike about eSilentPARTNER?

The system could be faster at times. The interface could use an update. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Small-Business (50 or fewer emp.)
"New user enjoying the experience "
What do you like best about eSilentPARTNER?

Customized dashboard. Easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about eSilentPARTNER?

The disjointed billing process. Many steps from quote to expense to final invoice creation. Review collected by and hosted on G2.com.

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