Having used the product for a year, this reviewer finds that eSilentPARTNER provides a comprehensive suite for ad agencies and has a responsive support team. Usability issues led to a lack of adoption, resulting in the decision to switch to another tool.
View Full RevieweSilentPARTNER Reviews (4)
eSilentPARTNER Reviews (4)
Strictly speaking from a user standpoint and not an administrator or someone who has compiled the modules that we use, it's not the most intuitive software for project management. I feel that there are much better options for creative project management that are currently available. Maybe the features that would improve our user experience exist in the program, but we have not utilized them? Review collected by and hosted on G2.com.
The system is awfully slow when you need to open a new project. It hampers efficiency—we spend far too much of our time opening projects. We have a LOT of work to do and great deal of jobs to open —it's just not the fastest software. Review collected by and hosted on G2.com.
Thanks for your review. We believe you may be on an old unsupported desktop version of e·silentpartner. We now have a new web-based version that is much faster with an improved interface and many new features. Please contact support for upgrade information.
It's ease of use and reliability. Because it's web-based, I can access it from anywhere, which makes project management a breeze when you're not in the office or on a production. Review collected by and hosted on G2.com.
The system could be faster at times. The interface could use an update. Review collected by and hosted on G2.com.
Customized dashboard. Easy to navigate. Review collected by and hosted on G2.com.
The disjointed billing process. Many steps from quote to expense to final invoice creation. Review collected by and hosted on G2.com.
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