--- title: ExpensePoint Reviews meta_title: 'ExpensePoint Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 69 reviews by the users' company size, role or industry to find out how ExpensePoint works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 69 scale: '5' date_modified: '2026-08-07' parent_category: name: Travel & Expense url: https://www.g2.com/categories/travel-expense --- # ExpensePoint Reviews **Vendor:** GlobalPoint Technologies **Category:** [Expense Management Software](https://www.g2.com/categories/expense-management) **Average Rating:** 4.7/5.0 **Total Reviews:** 69 ## About ExpensePoint ExpensePoint is a comprehensive expense and travel management solution designed to assist midmarket and enterprise organizations in navigating the complexities of global financial operations. This platform is specifically tailored to address the unique challenges faced by larger organizations, offering a robust system that simplifies the entire expense lifecycle. With a user base exceeding 100,000 across 106 countries, including prominent companies like Assa Abloy and Garda World, ExpensePoint is engineered to eliminate the common friction, errors, and inefficiencies associated with traditional expense reporting. The platform is particularly beneficial for finance teams and administrators who require a reliable and efficient method for managing employee expenses and travel-related costs. ExpensePoint caters to organizations operating in diverse industries such as engineering services, manufacturing, and logistics, where compliance and accuracy are paramount. By providing a centralized solution, it enables users to streamline their processes, ensuring that expense management aligns with organizational goals and regulatory requirements. Key features of ExpensePoint include an effortless mobile experience that allows users to capture receipts instantly, track mileage with precise route mapping, and submit expenses while on the move. This mobile functionality is complemented by intelligent automation capabilities that utilize advanced optical character recognition (OCR) and machine learning to automatically extract and structure receipt data. This reduces the need for manual input, thereby minimizing errors and enhancing overall efficiency. Moreover, ExpensePoint offers configurable workflows that allow organizations to tailor approval processes, expense coding, and compliance rules to meet their specific operational needs. This flexibility ensures that businesses can adapt the platform to their unique requirements without compromising on functionality. Additionally, the platform supports multi-currency and multi-language transactions, along with compliance with various tax regulations, making it an ideal choice for organizations with international operations. What truly distinguishes ExpensePoint is its commitment to partnership and support. The platform provides dedicated onboarding, personalized training, and responsive support from a Canada-based team, ensuring a smooth transition and long-term success for users. By transforming expense management into a streamlined and insightful process, ExpensePoint empowers finance teams with enhanced visibility and control, ultimately saving time and reducing costs while fostering a culture of compliance and efficiency. ## ExpensePoint Pros & Cons **What users like:** - Users find ExpensePoint to be **easy to use** with efficient navigation and excellent support for managing expenses. (7 reviews) - Users commend the **outstanding customer support** of ExpensePoint, noting responsiveness and helpfulness in resolving issues efficiently. (5 reviews) - Users value the **expense tracking features** of ExpensePoint, enjoying seamless integration and excellent support throughout implementation. (5 reviews) - Users find ExpensePoint **intuitive and easy to use** , greatly enhancing the expense management experience for everyone. (5 reviews) - Users commend the **efficiency** of ExpensePoint, streamlining expense management and simplifying processes across the organization. (3 reviews) - Upload Ease (3 reviews) - Automation (2 reviews) - Data Entry (2 reviews) - Users praise the **easy setup** process of ExpensePoint, noting smooth implementation and excellent support from the team. (2 reviews) - Helpful (2 reviews) **What users dislike:** - Users face **approval issues** with ExpensePoint, particularly in setting up approval chains and transaction discrepancies. (3 reviews) - Users feel frustrated by the **limited customization options** , wishing for more intuitive features and settings adjustments. (2 reviews) - Users appreciate the support team but feel limited by **restricted reporting options** requiring additional contact for custom reports. (2 reviews) - Users find the **interface not intuitive** , requiring a learning curve and occasional support for setup challenges. (2 reviews) - Users express concerns about **poor customer support** , highlighting the need for assistance even for basic issues. (2 reviews) - Users find **admin limitations** challenging, particularly in setting up new users and addressing accounting discrepancies. (1 reviews) - Users experience **app instability** with occasional glitches, but the support team effectively assists in resolving issues. (1 reviews) - Users find the **confusing interface** of ExpensePoint challenging, though support is helpful in resolving issues. (1 reviews) - Extra Work (1 reviews) - Inaccurate Mileage Tracking (1 reviews) ## ExpensePoint Reviews ### 1. Flexible Customization and Great Service, but the Interface Could Be More User-Friendly **Rating:** 3.5/5.0 stars **Reviewed by:** Deepah S. | VP Finance and Administration, Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2026 **What do you like best about ExpensePoint?** Customer serive and flexibility of customizing to meet our needs **What do you dislike about ExpensePoint?** Not the most user friendly interface. Could be more intuitive **What problems is ExpensePoint solving and how is that benefiting you?** Manual entry of expense reports eliminated by push to NetSuite. Auto payment through Forte. Approvals managed by rules ### 2. Great System with Excellent Support, but Some Areas Could Improve **Rating:** 4.0/5.0 stars **Reviewed by:** Karla G. | Travel and Expense Analyst Senior, Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2025 **What do you like best about ExpensePoint?** ExpensePoint has been a great tool for our organization. The system is extremely user-friendly, making it very easy for employees to submit and manage their expenses. All the training materials provided are clear, well-structured, and easy to understand, which makes onboarding and learning the system very smooth. From an administrative perspective, their customer service team is outstanding — always responsive, helpful, and quick to resolve any inquiries. Their support makes the whole process even more efficient. Overall, the experience with ExpensePoint has been excellent, both in terms of the platform’s functionality and the quality of support we receive. Highly recommended for any organization looking for a reliable and intuitive expense management solution. **What do you dislike about ExpensePoint?** There are a few areas that could be improved. Occasionally, there are discrepancies in the accounting records, and sometimes American Express transaction data does not reflect correctly in the system. Additionally, from an administrative standpoint, setting up new users can be a bit complex and time-consuming. **What problems is ExpensePoint solving and how is that benefiting you?** The Expense Point team is always willing to help me. They have often helped me with employee registrations and answered questions about how to use the system. They have also provided me with information about different profiles. ### 3. Overall great software and easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2025 **What do you like best about ExpensePoint?** The visibility it gives you over the expenses. Ease of use. Ease of Implementation. **What do you dislike about ExpensePoint?** Nothing really to do with ExpensePoint, but more so with an internal culture and acceptance of new technology. We had a slow start, but acceptance increased across with internal support and guidance. **What problems is ExpensePoint solving and how is that benefiting you?** Expense reports are more timely now and include all the required backup. Storage and visibility is great as all digital. ### 4. A good solution for small businesses **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2025 **What do you like best about ExpensePoint?** Expense Point is intuitive for any user. **What do you dislike about ExpensePoint?** I would like to see more reporting options **What problems is ExpensePoint solving and how is that benefiting you?** Primary benefit is tracking travel expenses for our outside sales team. ### 5. Great product to streamline Employee Expenses **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2025 **What do you like best about ExpensePoint?** Eliminates the need for paper reports. Speeds up approvals and payments **What do you dislike about ExpensePoint?** Would like to have the ability to download/group receipts according to the GL posting **What problems is ExpensePoint solving and how is that benefiting you?** Having to keep paper files ### 6. ExpensePoint does multiple things better than Concur and Concur is an instantly recognizable name! **Rating:** 4.0/5.0 stars **Reviewed by:** Bryan B. | Payroll Process Consultant , Mid-Market (51-1000 emp.) **Reviewed Date:** July 20, 2022 **What do you like best about ExpensePoint?** As an administrator that has been inside a few different expense environments over the years there were a few features I loved! 1 – the Dashboard and the ability to put any link we want up is a powerful training tool that helps with Onboarding and live updates to policy and procedure 2 – the OCR is very accurate and the re-read function guarantees that almost every single receipt will have some data pulled. 3 – The backend GL set allows for almost limitless combinations so you can parse down problems to very specific flows and create custom categories that go as deep as only a single user can see them if you want it that way 4 – The output file at the end of the process is very flexible and can be morphed to connect or upload to any system 5 - The credit card rec report is amazing and gives you live visibility into every line from your credit card data with a couple button clicks 6 – Per report billing is an interesting option that helps us save money against most other systems due to a high-volume of infrequent users on our end **What do you dislike about ExpensePoint?** The Analysis Module didn’t have a self-customization function. I would have loved the ability to self-design unlimited reports. If you want a custom report, you have to request it and it will be billable. We needed a report on a very specific field from our GL setup and it was hidden unless we created a custom report. The duplicate flagging is still a work-in-progress and we use an Excel spreadsheet and a formula to check for duplicates on our meal allowance because the amounts are very repetitive, and the flag would not work due to this repetition of the amount on a nearly daily basis. Temporary changes to approvals is a manual process. There is no vacation coverage module and if you discover a report that is stuck with the wrong approver, it is a few administrative steps to unstick the report. Other systems do have ways to delegate approval or quickly change the approver even after submission. **What problems is ExpensePoint solving and how is that benefiting you?** Digitizes a paper process and gives Finance more insight/control. ### 7. User friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Sakshi H. | Finance and administration coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2021 **What do you like best about ExpensePoint?** Reports have unique serial number. Report can be generated including attachments. **What do you dislike about ExpensePoint?** Calculations are not always correct GST percentage is not correct **Recommendations to others considering ExpensePoint:** Can improve the calculations. Make a bit more user friendly **What problems is ExpensePoint solving and how is that benefiting you?** No more excel expense reports Less paper reports **Official Response from Sherry McKeen:** > Hi Sakshi, Thanks for your review of ExpensePoint. I am pleased to know that you are finding ExpensePoint user-friendly and reducing paper and pencil processes. I also appreciate your feedback regarding GST calculations. I will have support reach out to you to see if there is some way they can help with this. Thank you for being our client. We appreciate your business. Best wishes, Sherry McKeen- V.P. Global Client Relations ### 8. Very beneficial service **Rating:** 4.0/5.0 stars **Reviewed by:** Thomas S. | Associate Pastor of Missions & Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2021 **What do you like best about ExpensePoint?** The ease for the users is fantastic. They can do everything from their phone. Once the learning curve has been navigated, it is very user friendly. As administrator, I love that I can view employees receipts at any point in the process (when they're in their wallet, once they've filed them in their report, or once they submit the report). I can navigate all of it from my phone, tablet, or laptop. **What do you dislike about ExpensePoint?** The migration from ExpensePoint to Quickbooks 98 is not nearly as fluid as I was expecting. We had to download and subscribe to a third party software that converts the expensepoint report from .csv to a version that works with QB. Also, instead of migrating one batch of expenses as the end of the week, we have to run one batch for Visa charges, one for MasterCard charges, one for Visa credits, and one for MC credits. **What problems is ExpensePoint solving and how is that benefiting you?** Our employees that use ExpensePoint are getting their receipts uploaded quicker than when we were using paper reporting. Even though it puts more work on the administrator, it is saving time for all of the employees and allows the admins easy access to employee expenses throughout the process. **Official Response from Sherry McKeen:** > Thank you, Thomas, for your review. It is great to hear that your users find ExpensePoint easy to use, and as an administrator, it adds value to your expense management process. We hear you about making integrations easier. We are on it and will share some exciting news soon. Thank you for being our client. Sherry McKeen – VP-Global Client Relations ### 9. Easy to Access **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2021 **What do you like best about ExpensePoint?** Easy to Access the site from computer, online, or on your phone. **What do you dislike about ExpensePoint?** Lots of moving parts for an administrator in terms of setting up approvers **What problems is ExpensePoint solving and how is that benefiting you?** Easy GL coding and job cost subtotals/totals **Official Response from Sherry McKeen:** > On behalf of the ExpensePoint team, I would like to thank you for your review. Making expense reporting easy is why we created this expense management solution. It can be a bit of a learning curve for administrators. Please feel free to reach out to support at any time. They are happy to help you sort out whatever you need. ### 10. EPSJ **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2021 **What do you like best about ExpensePoint?** The fact that is has a mobile up and dont have to depend on the computer **What do you dislike about ExpensePoint?** The fact that it requires too many steps to attach a receipt **Recommendations to others considering ExpensePoint:** Make sure you upload as many classifications as you need for future report breakdown **What problems is ExpensePoint solving and how is that benefiting you?** Manual expense imputing in the accounting software **Official Response from Sherry McKeen:** > Thanks for your review. Automation and on-the-go responsiveness are important to us. We appreciate your business. Sherry McKeen - Vice President - Global Client Relations ### 11. Kelly was great **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2021 **What do you like best about ExpensePoint?** Kelly's support and implementation was thorough, personal, and helpful. She did a great job bringing us up to speed, providing an overview of the product, being flexible for our use case, and moving the process forward in a timely manner. **What do you dislike about ExpensePoint?** Our account is very small and if anything, the implementation/training process is a bit more than is needed in our case. We only submit one report a month so flexibility to have a simpler process for smaller accounts might be worth considering. In our case, I think having one training would have been sufficient. **What problems is ExpensePoint solving and how is that benefiting you?** Haven't had a chance to use the system yet but we anticipate it going smoothly. **Official Response from Sherry McKeen:** > Thanks for your great feedback regarding implementation and our process with smaller accounts. We appreciate you taking the time to review ExpensePoint. ### 12. Used to submit work expenses **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2019 **What do you like best about ExpensePoint?** Easy to submit expenses, could take photos of the receipt and saved on expense point before submitting it. **What do you dislike about ExpensePoint?** Photo of expenses didn't autofill I still had to manually fill all the information: total, VAT, transaction type... **Recommendations to others considering ExpensePoint:** Easy to use, does the job but could allow for auto fill from receipt photo. **What problems is ExpensePoint solving and how is that benefiting you?** I used to loose paper receipts but started to take photos of them on expense point and attached to the relevant report, made the whole submitting and claiming expenses process quicker, easier and on time. ## ExpensePoint Discussions - [How much does ExpensePoint cost?](https://www.g2.com/discussions/how-much-does-expensepoint-cost) - 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Smart Categorization - Digital Receipt Management - Employee Reimbursement - Currency Conversions - Corporate Card - Credit Card Management **Setup** - Vehicles - Employees - Travel Types - Locations **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Expense Management** - Autonomous Task Execution - Cross-system Integration **Travel Management** - Ease of Booking - Itinerary Management - Trip Notifications - Advanced Integrations - Online Booking - Credit Card Management - Booking Management - User Management - Restriction Management - Reservations Management - Reimbursement Management - Vendor Management - Travel Management - Promotions Management - Workflow Management - Receipt Management - Supplier Management - Compliance Management - Policy Management - Invoice Management - Real-Time Notifications - Third-Party Integrations - Timesheet Management - Invoice Management - Reimbursement Management - Real-Time Notifications **Tracking** - Mileage - Logs - Automation **Reimbursement** - Reimbursement - Expenses - Workflows **Client Invoicing** - Project Accounting / Revenue Recognition - Biometric Recognition - Optical Character Recognition **Platform - Mileage Tracking** - Reporting - Customer Support **Generative AI - Expense Management** - Image-to-Text - Text Generation - Text Summarization **Additional Functionality** - Audit Trail - Secure Data Storage - AI Copilot - Approval Process Control - Data Import/Export - Duplicate Detection - Expense Claims - Budgeting/Forecasting - Customizable Fields - Spend Control - Customizable Templates - Access Controls/Permissions - Reporting & Statistics - Automated Receipt Matching - Mobile Receipt Upload - Billable & Non-Billable Hours - Financial Analysis - Categorization/Grouping - Single Sign On - Activity Dashboard **Agentic AI - Mileage Tracking** - Autonomous Task Execution - Data Classification **Additional Functionality** - Multiple User Accounts - Mileage Tracking - Direct Deposit - GPS - Corporate Card - Compliance Management - Time Tracking - Spend Analysis - AI Copilot - Location Tracking - Reporting & Statistics - Alerts/Notifications - Customizable Reports - Mobile Access - Vehicle Management - Receipt Management - Payment Processing - Transaction History - Policy Creation - User Management - Fuel Tracking - Itinerary Creation - Approval Process Control - Data Security - Generative AI - Cloud Backup - Expense Tracking - Reimbursement Management - Activity Dashboard - Third-Party Integrations - API **Mobile** - Receipt Capture - Mileage Tracking - Travel Itinerary and Flight Status Updates - Expense Tracking - Real-Time Updates **Platform** - Embedded AI / Machine Learning - Complex Approval Workflow - Generative AI **Administration** - PCI Regulation Compliant **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management - Timesheet Management - Payroll Management - Employee Management - Invoice Management - Calendar Management - Workflow Management - Task Management - Mobile Access - Mobile Access - Workflow Management - Compliance Management **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support - Offline - Accounting Integration - QuickBooks Integration - Real-Time Reporting - Third-Party Integrations - Payroll Integration - Accounting Integration ## Top ExpensePoint Alternatives - [Zoho Expense](https://www.g2.com/products/zoho-expense/reviews) - 4.5/5.0 (1,520 reviews) - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) - 4.0/5.0 (7,048 reviews) - [Emburse Expense Professional (formerly Certify Expense)](https://www.g2.com/products/emburse-expense-professional-formerly-certify-expense/reviews) - 4.5/5.0 (2,376 reviews)