Dotdigital Features
Integration (9)
Data Import & Export Tools
Tools for importing/exporting data to/from the platform to support campaign setup and reporting. This feature was mentioned in 85 Dotdigital reviews.
Integration APIs
Based on 73 Dotdigital reviews. Supports extensibility through APIs to build and manage integrations with third-party tools.
Breadth of Partner Applications
"Offers a wide range of plug-and-play integrations with third-party applications. " This feature was mentioned in 69 Dotdigital reviews.
CRM Integration
As reported in 49 Dotdigital reviews. Integrates with CRM software, which can help provide context to your mailing lists.
Social Media Integration
Integrates with Social Media platforms, which can help expand your reach. This feature was mentioned in 45 Dotdigital reviews.
E-Commerce Integration
Based on 45 Dotdigital reviews. Integrates with e-commerce platforms, which can link directly to your online store.
Data Import & Export Tools
Based on 366 Dotdigital reviews and verified by the G2 Product R&D team. Ability to input, modify and extract data from the application in bulk through a structured file.
Integration APIs
Based on 352 Dotdigital reviews and verified by the G2 Product R&D team. Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications.
Breadth of Partner Applications
Based on 312 Dotdigital reviews and verified by the G2 Product R&D team. To what extent are there partner applications readily available for integrating into this product? Partner applications typically provide complementary, best of breed functionality not offered natively in this product.
Email Marketing (13)
Email and Mobile Preview
Based on 125 Dotdigital reviews. Make sure subscribers see email as intended. View emulated inboxes of major email providers and mobile devices (e.g., iOS, Android) to resolve rendering issues.
Manage Email Lists
Based on 128 Dotdigital reviews. List management tools include importing and maintaining subscriber data. Manage list segmentation, profile attribute management, and delivery status. Subscribers self-manage preferences.
High-Volume Sending
Ability to send thousands of unique, personalized emails per second. 120 reviewers of Dotdigital have provided feedback on this feature.
Building and Personalizing Emails
As reported in 131 Dotdigital reviews. Tools for designing, editing, and personalizing email content for recipients.
Sending Outbound Emails
Supports the ability to send outbound email campaigns to external recipients. This feature was mentioned in 120 Dotdigital reviews.
Manage Email Deliverability
Based on 120 Dotdigital reviews. Maximizes inbox placement by managing spam compliance and sender reputation.
Automated Email Responses
Automatically respond to user actions or triggers with predefined email messages. This feature was mentioned in 104 Dotdigital reviews.
Multi-user Account
Based on 48 Dotdigital reviews. Enables multiple users to login to the same account to maintain a single account for your entire marketing team.
Surveys
Based on 47 Dotdigital reviews. Ability to send secure and personalized survey invites to your contact list.
Building and Personalizing Emails
Based on 556 Dotdigital reviews and verified by the G2 Product R&D team. Create and design emails with an editor; manage templates; personalize dynamically
Sending Outbound Emails
Based on 546 Dotdigital reviews and verified by the G2 Product R&D team. Create targeted lists, schedule and manage bulk email sending.
Manage Email Deliverability
Based on 534 Dotdigital reviews and verified by the G2 Product R&D team. Ensure inbox delivery. Includes opt-in management, bounce handling, unsubscribe processing, suppression lists, email preview, spam checking, link validation, and delivery monitoring.
Automated Email Responses
Based on 507 Dotdigital reviews and verified by the G2 Product R&D team. Set up automated nurturing emails based on events, online activities, and lead scores
Reporting & Analytics (7)
A/B Testing
Based on 102 Dotdigital reviews and verified by the G2 Product R&D team. Run A/B tests on subject lines, areas of content (both images and text), from names, or send dates.
Basic Reporting
As reported in 123 Dotdigital reviews. Basic campaign performance reporting such as delivery, open, click, and unsubscribe rates.
Basic Reporting
Based on 507 Dotdigital reviews and verified by the G2 Product R&D team. Access pre-built and custom reports and dashboards to measure leads by source/campaign/month, email performance, landing page performance, and web and social activity. Create report subscriptions that can automatically send updates to your team and executives.
Web Analytics
Based on 412 Dotdigital reviews and verified by the G2 Product R&D team. Track which pages prospects and customers visit and how often they come back. Capture the history in database for lead scoring and sales intelligence. Use anonymous company look-up to identify anonymous visitors. Send alerts to sales reps of which of their prospects and customers web activity.
ROI Analytics
Based on 382 Dotdigital reviews and verified by the G2 Product R&D team. Measure leads, prospects generated, pipeline, revenue, investment, and ROI by marketing channel or program. The result is that you can see which marketing investments are generating the greatest return and get visibility into how marketing budget should be allocated going forward.
Revenue Analytics
Based on 362 Dotdigital reviews and verified by the G2 Product R&D team. Analyze how leads flow through the funnel by measuring stage to stage conversion rates and velocity. Allocate pipeline and revenue credit among all the marketing activities that have successfully touched an opportunity as it moves through the pipeline.
SEO / Keyword Analytics
Monitor and track how you rank for relevant keywords on major search engines and compare your overall performance to competitors. 329 reviewers of Dotdigital have provided feedback on this feature.
Platform (18)
Customization
Based on 358 Dotdigital reviews and verified by the G2 Product R&D team. System provides sufficient customization to meet business requirements
Workflow Capability
Based on 316 Dotdigital reviews and verified by the G2 Product R&D team. Automates a process that requires a series of steps that typically require intervention by a several different users. Administrators can write rules to determine who and when a user needs to complete a step. Also includes notification of users when they need to take action.
User, Role, and Access Management
Based on 370 Dotdigital reviews and verified by the G2 Product R&D team. Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.
Internationalization
Based on 279 Dotdigital reviews and verified by the G2 Product R&D team. Enables users to view and transact business with the same content in multiple languages and currencies.
Sandbox / Test Environments
Based on 305 Dotdigital reviews and verified by the G2 Product R&D team. Allows administrators to easily develop and test changes to the CRM deployment. After changes are made admins can easily migrate the changes into the "live" or "production" environment.
Performance and Reliability
Based on 354 Dotdigital reviews and verified by the G2 Product R&D team. Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took.
Output Document Generation
Based on 284 Dotdigital reviews and verified by the G2 Product R&D team. Allows administrators to create templates that enable users to quickly generate dynamic documents in various formats based on the data stored in the application.
Custom Tracking Domain
As reported in 123 Dotdigital reviews. Ability to define a custom domain from which emails are sent.
Multiple Domains
As reported in 123 Dotdigital reviews. Able to send emails from multiple domains.
Dedicated IP
As reported in 114 Dotdigital reviews. Ability to use a dedicated IP for deliverability.
Documentation
Availability and quality of documentation for API, code library, implementation, and set up. 122 reviewers of Dotdigital have provided feedback on this feature.
Sender Reputation Management
Based on 134 Dotdigital reviews. Ability for the platform to manage individual domain reputations. That way, senders with good sending practices are not penalized based on the sending practices of others.
Tracking & Reporting
Tracks emails sent and delivery rates and compiles them into standard reports. This feature was mentioned in 137 Dotdigital reviews.
Enterprise Scalability
Provides features and infrastructure to allow scaling for large organizations. This feature was mentioned in 114 Dotdigital reviews.
Performance and Reliability
As reported in 137 Dotdigital reviews. Emails are consistently received and software performs reliably.
Optimization
Based on 98 Dotdigital reviews and verified by the G2 Product R&D team. Optimizes marketing campaigns for mobile devices.
Integrations - Mobile Marketing
Based on 87 Dotdigital reviews and verified by the G2 Product R&D team. Integrates advertising/campaigns into mobile applications, games, and mobile browsers.
Internationalization
Based on 82 Dotdigital reviews and verified by the G2 Product R&D team. Facilitates global text message and mobile marketing campaigns.
Online Marketing (5)
Landing Pages and Forms
Based on 448 Dotdigital reviews and verified by the G2 Product R&D team. Build customized landing pages and lead capture forms for specific marketing campaigns to maximize conversion and to capture the right qualifying information.
Dynamic Content
Based on 488 Dotdigital reviews and verified by the G2 Product R&D team. Dynamically customize emails, forms, and landing pages for specific segments of customers and prospects.
A/B Testing
Based on 478 Dotdigital reviews and verified by the G2 Product R&D team. Test alternate versions of emails, landing pages, and forms. Learn what works, maximize response rates, and increase conversion.
Mobile Optimized
Based on 496 Dotdigital reviews and verified by the G2 Product R&D team. Support mobile-optimized emails, online forms, and landing pages.
Search Tracking and Optimization
As reported in 402 Dotdigital reviews. Track performance of keywords and links in major search engines. Measure search rankings and performance. Improve page-level SEO with tools to diagnose and improve page performance. Integrate with Google AdWords.
Lead Management (8)
Marketing Lead Database
Based on 379 Dotdigital reviews and verified by the G2 Product R&D team. A marketing lead database is the system of record for your most important marketing asset: your leads and contacts. Includes a view of all marketing interactions between each prospect and your company, including website visits, email clicks, scoring changes, and data updates/history.
Data Quality Management
Based on 411 Dotdigital reviews and verified by the G2 Product R&D team. Data quality consists of deduplication, cleansing, and appending your marketing database.
Segmentation
Based on 495 Dotdigital reviews and verified by the G2 Product R&D team. Segment your database and build list of target leads and contacts. Filter on demographic and company attributes (title, company size, location) as well as behavioral filters and CRM information.
Lead Scoring and Grading
Based on 349 Dotdigital reviews and verified by the G2 Product R&D team. Automatically qualify and score leads based on demographics as well as prospect online behaviors, including recency and frequency. Assign your own weights to determine lead scores for prioritization.
Lead Nurturing
Based on 360 Dotdigital reviews and verified by the G2 Product R&D team. Automate drip marketing campaigns that send relevant messages over time, based on prospect behaviors and pre-defined campaign steps.
Online Behavior Tracking
Based on 385 Dotdigital reviews and verified by the G2 Product R&D team. Track which emails a prospect opens and clicks, what web-pages they visit, what keywords they use, even what they say on social networks.
Automated Alerts and Tasks
Based on 351 Dotdigital reviews and verified by the G2 Product R&D team. Create tasks automatically and provide real-time sales alerts over email, RSS or mobile device.
CRM Lead Integration
Based on 371 Dotdigital reviews and verified by the G2 Product R&D team. Sync lead, contact, account, and opportunity information with your CRM system.
Campaign Management (4)
Program Management
Based on 440 Dotdigital reviews and verified by the G2 Product R&D team. Manage marketing campaigns and programs across multiple channels, including online ads, video campaigns, mobile, virtual events, and social media. Create and optimize program assets such as landing pages, emails, campaigns, and lists. Track program objectives, results, and costs to assess the program ROI.
Event / Webinar Marketing
Based on 359 Dotdigital reviews and verified by the G2 Product R&D team. Streamline the entire event process, including personalized invitations, registration, reminders, and post-event follow-up. Integrate with online meeting tools like WebEx, Adobe Connect, GoToWebinar.
Calendaring
Based on 324 Dotdigital reviews and verified by the G2 Product R&D team. Maintain a marketing calendar across multiple groups. Manage the calendar for the entire marketing department, from promotions to content to PR.
Budgeting
Based on 317 Dotdigital reviews. Manage all aspects of marketing investments, including assigning top-down budgets to various groups and divisions, planning marketing spending across programs, tracking open-to-spend, ensuring budget compliance, coordinating work-flows and permissions, and reconciling plans with actual invoices.
Social (5)
Social Listening
Based on 302 Dotdigital reviews. Monitor what leads and contacts say on sites such as Facebook, Twitter, YouTube, LinkedIn, blogs, and online communities. Incorporate into your lead and customer DB and use social insights to segment prospects. Trigger campaigns, and update lead scores.
Social Sharing
Based on 321 Dotdigital reviews and verified by the G2 Product R&D team. Add intelligent social share buttons to your campaigns and content. Track who is sharing your content and driving conversions.
Social Campaigns
Based on 314 Dotdigital reviews and verified by the G2 Product R&D team. Schedule automated posts to one or more social accounts; use or integrate with URL shortening services; and measure likes, comments, replies, and retweets.
Social Media Engagement
Based on 304 Dotdigital reviews and verified by the G2 Product R&D team. Social apps including polls, sweepstakes, and referral programs can enhance audience engagement. Include these on your website, landing pages, Facebook pages, and emails.
Social Media Advertising
Based on 293 Dotdigital reviews and verified by the G2 Product R&D team. Amplify brand and community stories; Reach customers by social profile and activity; Optimize social ad campaigns in real-time
Administration (5)
Template Creation
As reported in 149 Dotdigital reviews. Process for administrator to create personalized email templates from scratch or incorporate and leverage existing templates.
Preset Template Availability
Quantity and quality of preset email templates for administrators to construct their own emails. 138 reviewers of Dotdigital have provided feedback on this feature.
Custom Unsubscribe
Able to customize the unsubscribe templates, handler, and tracking. 144 reviewers of Dotdigital have provided feedback on this feature.
Email Segmentation
Able to segment transactional emails based on their purpose. 142 reviewers of Dotdigital have provided feedback on this feature.
Notifications
Alerts administrator whenever a pre-set event occurs. 128 reviewers of Dotdigital have provided feedback on this feature.
Integrations (7)
Webhooks
Integrates webhooks into emails to signal email status (i.e. sent, bounced, opened, etc.) 110 reviewers of Dotdigital have provided feedback on this feature.
Event Tracking API
API used to track the status of emails. 111 reviewers of Dotdigital have provided feedback on this feature.
Mail Send API
Based on 116 Dotdigital reviews. API used to send emails (e.g. Web API, SMTP API)
Spam Filter Testing
Testing to ensure emails do not go to recipient's spam folder. 120 reviewers of Dotdigital have provided feedback on this feature.
E-Commerce Integration
Based on 65 Dotdigital reviews. Integrates with e-commerce platforms.
Email Marketing Integration
As reported in 72 Dotdigital reviews. Integrates with email marketing providers to share captured lead data.
Domain Integration
As reported in 69 Dotdigital reviews. Allows companies to connect landing pages to their existing domain.
Analysis (4)
Application Attribution
Based on 85 Dotdigital reviews and verified by the G2 Product R&D team. Attributes app installs to the marketing campaigns and media sources that drove it.
Campaign Analysis
Measures impact and effectiveness of mobile marketing campaigns. 99 reviewers of Dotdigital have provided feedback on this feature.
Uninstall Tracking
Based on 82 Dotdigital reviews and verified by the G2 Product R&D team. Measures user-level uninstall insights.
Custom Dashboards
Based on 85 Dotdigital reviews and verified by the G2 Product R&D team. Creates custom data views to suit every team member's needs.
Campaigns (11)
Proximity Marketing
As reported in 84 Dotdigital reviews. Collects geo-location data on mobile users to customize relevant campaigns.
Push Notifications
Based on 79 Dotdigital reviews and verified by the G2 Product R&D team. Pushes notifications or text messages to mobile devices
Bulk SMS
Provides templates for mass mobile messaging campaigns This feature was mentioned in 81 Dotdigital reviews.
Two-Way Text Messaging
Based on 77 Dotdigital reviews and verified by the G2 Product R&D team. Facilitates two-way text messaging to encourage consumer engagement and loyalty
Email Campaigns
Based on 105 Dotdigital reviews and verified by the G2 Product R&D team. Personalizes and optimizes email mobile marketing campaigns.
Audience Segmentation
Based on 98 Dotdigital reviews and verified by the G2 Product R&D team. Identifies the most granular audience segments based on actions, inactions, and user properties.
Customize
Allow users to customize their messages.
Scheduling
Schedule push notifications to be delivered at a specific date and time, or set an expiration for time-bound messages
Retarget
Retarget your messages based on previous user engagement.
Segmentation
Segment audience based on device type, location, demographics, customer behavior, etc.
Triggered Notifications
Automate notifications based on user behavior
Engagement (1)
Coupons and Promotions
Based on 78 Dotdigital reviews and verified by the G2 Product R&D team. Sends out coupons and promotions to reward and entice mobile device users.
Diagnosis (4)
IP Address
As reported in 251 Dotdigital reviews. IP address quality analysis.
Domains
Based on 259 Dotdigital reviews. Sending domain quality analysis.
Content
Email content analysis. 284 reviewers of Dotdigital have provided feedback on this feature.
Policy Compliance
Based on 258 Dotdigital reviews. Determing email and domain compliance with policies such as DMARC.
Tracking (1)
Open Rate
Tracking open rate across recipients. This feature was mentioned in 307 Dotdigital reviews.
Reporting (2)
Campaign Performance
Based on 304 Dotdigital reviews. Measuring overall campaign performance across recipients.
Domain Reputation
Measuring overall reputation related to specific sending domains. 284 reviewers of Dotdigital have provided feedback on this feature.
Analytics (2)
Campaign Performance
Track and report on performance metrics and conversions
Audience Insights
Report on audience demographics and engagement
Segmentation (2)
A/B Testing
Provides native A/B testing for content and campaigns.
Customer Profiles
Allows users to build and analyze customer profiles.
Targeting (2)
Behavioral Targeting
Presents messaging depending on customer behavior.
Contextual Targeting
Presents messaging depending on customer context.
Triggered Content (2)
Triggered Emails
Emails triggered by customer activity or behavior.
Triggered Messages
Messages triggered by customer activity or behavior.
Personalized Content (3)
Recommendation Engine
Provides recommendations based on customer metrics.
Personalized Discounts
Calculates and presents customized discounts.
Website Personalization
Personalizes web experiences and presented content based on customer metrics.
Templates (3)
Text and Themes
Based on 275 Dotdigital reviews. Allow users to edit text and themes on email templates
Proofing
As reported in 250 Dotdigital reviews. Offer email proofing capabilities
Mobile Responsive
Provide mobile responsive email templates This feature was mentioned in 269 Dotdigital reviews.
Edit (3)
Pre-Made
Offer pre-made email templates This feature was mentioned in 248 Dotdigital reviews.
Build
Based on 284 Dotdigital reviews. Allow users to create their own email templates
HTML
Based on 264 Dotdigital reviews. Use drag-and-drop HTML editing to create email templates
Logistics (4)
Analytics
Provide analytics reporting so that users can see how their campaigns perform 287 reviewers of Dotdigital have provided feedback on this feature.
Issues
Based on 250 Dotdigital reviews. Allow for users to identify potential issues that would stop their emails from sending
Integrations
Integrate with email software or email marketing and marketing automation platforms 258 reviewers of Dotdigital have provided feedback on this feature.
Shareable Link
Ability to share email templates via a link to collect feedback on the created emails easily 254 reviewers of Dotdigital have provided feedback on this feature.
Text Messaging (7)
Bulk SMS
Enables users to send mass text message campaigns 59 reviewers of Dotdigital have provided feedback on this feature.
Text Scheduler
Provides the ability to schedule single or bulk text messages to recipients on a specific date and time This feature was mentioned in 59 Dotdigital reviews.
Automatic Replies
Based on 57 Dotdigital reviews. Provides automatic text message replies to recipients
Automatic URL Shortening
Based on 57 Dotdigital reviews. Provides automatic URL shortening to use less characters via text
MMS Marketing
Based on 52 Dotdigital reviews. Sends out multimedia via text messages, such as coupons, pictures, and audio
Personalization
Based on 60 Dotdigital reviews. Offers features for personalizing text messages based on customer information or past behavior
Transactional SMS
Allows users to establish automated workflows and triggers to deliver transactional text messages This feature was mentioned in 55 Dotdigital reviews.
Data Sourcing (4)
Data Enrichment
Uses external data sources to improve customer profiles. This feature was mentioned in 79 Dotdigital reviews.
Expandability
Can be updated to accept new sources and types of data. This feature was mentioned in 78 Dotdigital reviews.
Content Marketing
Can act as a content marketing platform. 76 reviewers of Dotdigital have provided feedback on this feature.
Multiple Devices
As reported in 81 Dotdigital reviews. Can engage with customers across any device with a consistent message.
Intelligence (3)
Marketing Metrics
Provides analysis of marketing program ROI and efficiency. This feature was mentioned in 78 Dotdigital reviews.
Predictive Modeling
Predicts outcomes based on statistical models; can give insight to "what-if" scenarios. 72 reviewers of Dotdigital have provided feedback on this feature.
Recommendation Engine
Based on 72 Dotdigital reviews. Uses artificial intelligence to provide suggestions based on desired outcomes.
Optimization (3)
A/B Testing
Test variations of a push notification on a portion of users and track conversions
Personalization
Personalize messages with contextual data such as customer names or product recommendations
Integrations
Integrate with third-party marketing or e-commerce software
Platform Basics (2)
Dynamic Segmentation
Provides users the ability to dynamically segment their users based on varying criteria (i.e. email opens, product features, etc.). 120 reviewers of Dotdigital have provided feedback on this feature.
Journey Optimization
Automates the testing and optimization of customer-facing messaging and campaigns. 116 reviewers of Dotdigital have provided feedback on this feature.
Platform Data (4)
Journey Reporting
As reported in 124 Dotdigital reviews. Ability to uncover and visualize how users move through your website, marketing campaigns, and product(s).
Trends Reporting
Ability to measure product usage by feature, campaign performance by source, and other trending metrics. This feature was mentioned in 111 Dotdigital reviews.
Dashboards
Provides dashboards to combine and visualize quantitative and qualitive customer journey data. This feature was mentioned in 126 Dotdigital reviews.
Advanced Data Filtering
Provides advanced data filtering capabilities to help users drill down, sort, filter, aggregate, and group customer journey data. 114 reviewers of Dotdigital have provided feedback on this feature.
Platform Additional Functionality (3)
Journey Mapping
As reported in 78 Dotdigital reviews. Ability to create visualizations or maps of past, current, or future customer journeys based on behavioral data.
Integrations
As reported in 116 Dotdigital reviews. Integrates with additional marketing analytics and other marketing, sales, and e-commerce-related software to provide one source of truth for customer journey analytics.
Automated Alerts
Based on 107 Dotdigital reviews. Provides the ability to setup automated alerts to drive targeted actions and customer experience improvements.
Functionality (3)
Ease Of Integration
Based on 192 Dotdigital reviews. Empowers developers to intuitively integrate cloud communications functionality for their applications.
API Call Speed
Grants high speed API calls for fast communications. 170 reviewers of Dotdigital have provided feedback on this feature.
Communication Varieties
Enables a wide variety of communication types such as SMS, voice, video, etc. This feature was mentioned in 175 Dotdigital reviews.
Support (3)
Documentation
Provides clear, effective documentation for API integrations. This feature was mentioned in 193 Dotdigital reviews.
Community Support
Provides public user forums for support questions and help. This feature was mentioned in 183 Dotdigital reviews.
Professional Support
Connects users with professional support teams to troubleshoot and finetune integrations. This feature was mentioned in 203 Dotdigital reviews.
SMS Platform (5)
Reporting
Provides pre-built or customizable performance reports This feature was mentioned in 58 Dotdigital reviews.
Automation
Automates tasks and features for added convenience 58 reviewers of Dotdigital have provided feedback on this feature.
White Label
Offers a white labeling service for agencies or resellers to customize platform branding 48 reviewers of Dotdigital have provided feedback on this feature.
Short Codes
Provides businesses with 5- to 6-digit short codes for running text marketing campaigns This feature was mentioned in 49 Dotdigital reviews.
API Integration
As reported in 51 Dotdigital reviews. Facilitates the integration of text messaging into existing business applications through an SMS gateway API
Page Customization (4)
Drag and Drop
Allows users to drag and drop items and content to customize their site's look. This feature was mentioned in 86 Dotdigital reviews.
Templates
Provides ready-made templates for simplified landing page creation. 82 reviewers of Dotdigital have provided feedback on this feature.
Advanced Customization
Based on 78 Dotdigital reviews. Allows users to edit a page's HTML or CSS code, or add custom code.
Content Library
Allows users to upload and manage content such as photos, videos, and audio. This feature was mentioned in 61 Dotdigital reviews.
Page Optimization (3)
Mobile Responsive
Creates mobile responsive pages for optimized viewing on mobile devices. This feature was mentioned in 77 Dotdigital reviews.
Web Analytics
Gives users insight into unique pageviews, conversions, visitor location and device type, etc. This feature was mentioned in 70 Dotdigital reviews.
SEO
Optimizes content to increase search engine result rankings. This feature was mentioned in 64 Dotdigital reviews.
Generative AI (5)
AI Text Generation
As reported in 28 Dotdigital reviews. Allows users to generate text based on a text prompt.
AI Text Summarization
Based on 26 Dotdigital reviews. Condenses long documents or text into a brief summary.
AI Text Generation
Allows users to generate text based on a text prompt. This feature was mentioned in 196 Dotdigital reviews.
AI Text Summarization
Condenses long documents or text into a brief summary. 190 reviewers of Dotdigital have provided feedback on this feature.
AI Text Generation
As reported in 58 Dotdigital reviews. Allows users to generate text based on a text prompt.
WhatsApp Messaging - WhatsApp Marketing (6)
Transactional Messages
Allows users to establish automated workflows and triggers to deliver transactional WhatsApp messages and notifications
Bulk WhatsApp Messaging
Enables users to send mass WhatsApp marketing campaigns
Conversational Messaging
Facilitates two-way WhatsApp messaging to encourage subscriber engagement and loyalty
Personalization
Offers features for personalizing WhatsApp messages based on customer information or past behavior
Promotional Messages
Allow users to share promotions with subscribers via WhatsApp
Automated Replies
Provides automated WhatsApp message replies to recipients
WhatsApp Business Platform - WhatsApp Marketing (4)
Segmentation
Deliver tailored promotions to specific audience segments
API Integration
Facilitates the integration of WhatsApp messaging into existing business applications through WhatsApp Business API
WhatsApp Commerce
Allow customers to browse, discover, research, purchase, and complete payment in real-time
Analytics
Provides analytics on opt-ins, open and delivery rates, and click-throughs
Agentic AI - Landing Page Builders (1)
Cross-system Integration
Works across multiple software systems or databases
Agentic AI - Customer Journey Analytics (4)
Autonomous Task Execution
Based on 13 Dotdigital reviews. Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases 13 reviewers of Dotdigital have provided feedback on this feature.
Adaptive Learning
Based on 13 Dotdigital reviews. Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting 13 reviewers of Dotdigital have provided feedback on this feature.
Agentic AI - Push Notification (3)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Personalization Engines (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Personalization (6)
Autonomous Task Execution
As reported in 15 Dotdigital reviews. Capability to perform complex tasks without constant human input
Cross-system Integration
Based on 15 Dotdigital reviews. Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience This feature was mentioned in 15 Dotdigital reviews.
Natural Language Interaction
Engages in human-like conversation for task delegation This feature was mentioned in 15 Dotdigital reviews.
Proactive Assistance
Anticipates needs and offers suggestions without prompting 14 reviewers of Dotdigital have provided feedback on this feature.
Decision Making
As reported in 14 Dotdigital reviews. Makes informed choices based on available data and objectives
Agentic AI - SMS Marketing (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Marketing Automation (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input This feature was mentioned in 26 Dotdigital reviews.
Multi-step Planning
Ability to break down and plan multi-step processes This feature was mentioned in 25 Dotdigital reviews.
Cross-system Integration
As reported in 24 Dotdigital reviews. Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience 25 reviewers of Dotdigital have provided feedback on this feature.
Proactive Assistance
Anticipates needs and offers suggestions without prompting This feature was mentioned in 26 Dotdigital reviews.
Decision Making
As reported in 27 Dotdigital reviews. Makes informed choices based on available data and objectives
Agentic AI - Email Marketing (5)
Autonomous Task Execution
Capability to perform complex tasks without constant human input 25 reviewers of Dotdigital have provided feedback on this feature.
Autonomous Task Execution
As reported in 25 Dotdigital reviews. Capability to perform complex tasks without constant human input
Multi-step Planning
As reported in 25 Dotdigital reviews. Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases This feature was mentioned in 24 Dotdigital reviews.
Cross-system Integration
Based on 24 Dotdigital reviews. Works across multiple software systems or databases
Agentic AI - Mobile Marketing (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Email Deliverability (5)
Autonomous Task Execution
Based on 12 Dotdigital reviews. Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases 13 reviewers of Dotdigital have provided feedback on this feature.
Adaptive Learning
Improves performance based on feedback and experience This feature was mentioned in 13 Dotdigital reviews.
Proactive Assistance
Based on 13 Dotdigital reviews. Anticipates needs and offers suggestions without prompting
Decision Making
Based on 13 Dotdigital reviews. Makes informed choices based on available data and objectives
Agentic AI - Email Template Builder (2)
Autonomous Task Execution
Based on 20 Dotdigital reviews. Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases This feature was mentioned in 19 Dotdigital reviews.
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What is dedicated IP and how does it help organizations? Our G2 guide can help you understand dedicated IP and the benefits it offers.
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