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Compare Dotdigital and Intuit Mailchimp Email Marketing 
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At a Glance
Market Segments
Mid-Market (45.6% of reviews)
Small-Business (71.6% of reviews)
Entry-Level Pricing
Contact Us
$0.00
Dotdigital
Star Rating
(1,109)4.4 out of 5
Market Segments
Mid-Market (45.6% of reviews)
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansIntuit Mailchimp Email Marketing
Star Rating
(12,840)4.3 out of 5
Market Segments
Small-Business (71.6% of reviews)
Entry-Level Pricing
$0.00
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Intuit Mailchimp Email Marketing excels in its Ease of Setup with a score of 8.6, making it a preferred choice for small businesses looking for a quick start. In contrast, Dotdigital's score of 8.0 indicates a more complex setup process, which may not be ideal for users seeking immediate deployment.
- Reviewers mention that Dotdigital shines in High-Volume Sending with a score of 9.0, making it suitable for mid-market companies that require robust email capabilities. Intuit Mailchimp, while still strong at 8.7, may not handle high-volume needs as effectively, according to user feedback.
- G2 users highlight the Quality of Support for Dotdigital, scoring 8.8, which suggests a more responsive and helpful support team compared to Intuit Mailchimp's score of 8.0. This difference can significantly impact user experience, especially for businesses needing timely assistance.
- Users on G2 report that both platforms perform well in Building and Personalizing Emails, with both scoring 8.7. However, Intuit Mailchimp's user-friendly interface is often praised for making email creation more intuitive, while Dotdigital's features may appeal more to users with advanced needs.
- Reviewers mention that Intuit Mailchimp's Email Segmentation capabilities, scoring 8.4, are effective for small businesses looking to target specific audiences. Dotdigital, with a higher score of 8.8, offers more advanced segmentation options, which may be more beneficial for mid-market users.
- Users say that both platforms provide solid Tracking & Reporting features, with Intuit Mailchimp scoring 8.6 and Dotdigital at 8.4. However, Intuit Mailchimp's reporting tools are often highlighted for their clarity and ease of use, making it easier for small businesses to analyze campaign performance.
Pricing
Entry-Level Pricing
Dotdigital
Email & SMS
Contact Us
For marketing teams with a need for basic multi-channel marketing automation.
- Single customer view (30 days)
- Email & SMS marketing
- Transactional email & SMS
Intuit Mailchimp Email Marketing
Free
$0.00
Easily create email campaigns and learn more about your customers
- Email support for first 30 days
- Pre-built Email Templates
- 300+ Integrations
Free Trial
Dotdigital
Free Trial is available
Intuit Mailchimp Email Marketing
Free Trial is available
Ratings
Meets Requirements
8.6
941
8.7
11,035
Ease of Use
8.7
952
8.7
11,102
Ease of Setup
8.1
498
8.6
5,193
Ease of Admin
8.4
372
8.7
5,102
Quality of Support
8.9
922
8.0
8,401
Has the product been a good partner in doing business?
8.7
372
8.6
4,626
Product Direction (% positive)
8.9
927
7.8
10,780
Features by Category
Email Marketing
8.6
117
8.9
8661
|
Verified
8.3
119
8.3
8791
|
Verified
9.0
114
8.7
7876
|
Verified
8.7
120
8.7
8837
|
Verified
9.1
117
9.0
8711
|
Verified
8.5
115
8.6
8341
|
Verified
8.2
100
8.4
6414
|
Verified
9.2
44
8.4
1348
|
Verified
8.3
41
8.1
1119
|
Verified
Reporting & Analytics
8.2
97
|
Verified
8.3
4834
|
Verified
8.6
112
8.6
7685
|
Verified
Generative AI
7.3
26
7.4
169
7.2
24
7.4
168
Agentic AI - Email Marketing
6.9
24
7.7
54
7.2
24
7.6
56
7.2
24
7.8
56
7.5
23
7.8
57
7.4
23
8.1
58
Integration
8.3
78
8.5
3420
|
Verified
7.8
68
8.3
2355
|
Verified
7.5
66
8.2
2163
|
Verified
7.7
43
8.1
555
|
Verified
7.2
42
8.3
673
|
Verified
7.6
41
8.3
527
|
Verified
Email Marketing
8.9
553
|
Verified
Not enough data
9.1
544
|
Verified
Not enough data
8.8
534
|
Verified
Not enough data
8.6
504
|
Verified
Not enough data
Online Marketing
8.0
448
|
Verified
Not enough data
8.3
485
|
Verified
Not enough data
8.3
477
|
Verified
Not enough data
8.3
495
|
Verified
Not enough data
7.8
402
Not enough data
Lead Management
8.1
380
|
Verified
Not enough data
8.1
411
|
Verified
Not enough data
8.7
491
|
Verified
Not enough data
7.8
350
|
Verified
Not enough data
8.0
361
|
Verified
Not enough data
8.0
386
|
Verified
Not enough data
7.8
352
|
Verified
Not enough data
7.8
371
|
Verified
Not enough data
Campaign Management
8.3
441
|
Verified
Not enough data
8.0
360
|
Verified
Not enough data
7.6
325
|
Verified
Not enough data
7.4
318
Not enough data
Social
7.0
303
Not enough data
7.4
322
|
Verified
Not enough data
7.1
315
|
Verified
Not enough data
7.2
305
|
Verified
Not enough data
7.1
294
|
Verified
Not enough data
Reporting & Analytics
8.5
505
|
Verified
Not enough data
8.1
413
|
Verified
Not enough data
7.8
383
|
Verified
Not enough data
7.7
363
|
Verified
Not enough data
7.4
330
Not enough data
Platform
8.0
357
|
Verified
Not enough data
8.2
316
|
Verified
Not enough data
8.7
369
|
Verified
Not enough data
7.6
279
|
Verified
Not enough data
7.6
305
|
Verified
Not enough data
8.8
354
|
Verified
Not enough data
7.8
284
|
Verified
Not enough data
Agentic AI - Marketing Automation
7.7
25
Not enough data
7.9
25
Not enough data
7.5
24
Not enough data
7.7
25
Not enough data
7.6
26
Not enough data
7.4
27
Not enough data
Integration
8.3
364
|
Verified
Not enough data
7.9
350
|
Verified
Not enough data
7.6
312
|
Verified
Not enough data
Administration
8.5
149
8.2
76
7.8
138
7.7
65
7.8
144
8.1
67
8.8
142
8.5
66
Feature Not Available
8.2
67
7.7
128
8.0
67
Integrations
7.4
110
8.3
61
7.4
111
8.6
60
7.6
116
9.0
75
7.7
120
8.0
54
Platform
8.0
123
8.5
59
8.0
123
8.5
55
7.6
114
8.4
49
8.0
122
8.4
76
8.2
134
8.7
68
8.4
137
8.6
86
7.8
114
8.0
64
8.7
137
8.8
86
Diagnosis
7.8
250
8.3
468
7.9
258
8.5
512
8.3
283
8.4
173
8.2
257
8.6
552
Tracking
Feature Not Available
8.8
671
Feature Not Available
8.5
592
8.7
306
8.6
708
Feature Not Available
8.5
663
Feature Not Available
8.5
616
Reporting
8.7
303
8.8
725
8.5
283
8.6
571
Feature Not Available
8.7
593
Feature Not Available
8.4
547
Agentic AI - Email Deliverability
7.7
11
6.3
17
7.8
12
6.3
17
7.9
12
6.3
16
7.8
12
6.2
17
7.5
12
6.4
16
Campaigns
9.3
5
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Agentic AI - Push Notification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Grammar
Not enough data
8.6
18
Not enough data
8.9
18
Not enough data
8.7
18
Formatting
Not enough data
8.2
18
Not enough data
8.7
18
Not enough data
8.6
18
Content
Not enough data
8.7
18
Not enough data
8.5
18
Not enough data
8.7
18
Product Type
Not enough data
8.7
18
Not enough data
8.5
18
Generative AI
Not enough data
8.7
17
Not enough data
8.3
17
Segmentation
9.3
5
Not enough data
9.0
5
Not enough data
Targeting
Not enough data
Not enough data
Not enough data
Not enough data
Triggered Content
Feature Not Available
Not enough data
9.3
5
Not enough data
9.0
5
Not enough data
Personalized Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Personalization Engines
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Templates
8.1
274
Not enough data
Feature Not Available
Not enough data
8.0
249
Not enough data
8.4
268
Not enough data
Edit
7.7
246
Not enough data
8.8
282
Not enough data
8.3
263
Not enough data
Logistics
8.4
286
Not enough data
7.8
249
Not enough data
8.1
257
Not enough data
8.2
253
Not enough data
Generative AI
7.3
195
Not enough data
7.2
189
Not enough data
Agentic AI - Email Template Builder
7.5
19
Not enough data
7.5
18
Not enough data
Text Messaging
8.7
59
Not enough data
Feature Not Available
Not enough data
8.4
59
Not enough data
8.0
57
Not enough data
8.4
57
Not enough data
7.3
52
Not enough data
8.5
60
Not enough data
8.2
55
Not enough data
SMS Platform
7.8
58
Not enough data
8.4
58
Not enough data
7.4
48
Not enough data
Feature Not Available
Not enough data
8.0
49
Not enough data
8.5
51
Not enough data
Agentic AI - SMS Marketing
6.3
8
Not enough data
6.5
8
Not enough data
6.9
8
Not enough data
6.5
8
Not enough data
6.7
8
Not enough data
6.5
8
Not enough data
Platform Basics
Not enough data
8.7
32
Not enough data
8.2
33
Not enough data
8.8
33
Not enough data
8.9
36
Not enough data
8.6
33
Platform Data
Not enough data
8.9
35
Not enough data
8.8
34
Not enough data
8.7
33
Agentic AI - Email Testing
Not enough data
7.1
15
Not enough data
7.1
16
Not enough data
7.0
16
Not enough data
7.2
16
Not enough data
7.3
16
Data Sourcing
8.1
79
Not enough data
8.2
78
Not enough data
8.5
76
Not enough data
8.3
81
Not enough data
Intelligence
8.5
78
Not enough data
7.8
72
Not enough data
7.6
72
Not enough data
Platform Basics
8.7
120
Not enough data
8.6
116
Not enough data
Platform Data
8.3
124
Not enough data
8.0
111
Not enough data
8.2
126
Not enough data
8.1
114
Not enough data
Platform Additional Functionality
8.3
78
Not enough data
8.1
116
Not enough data
7.9
107
Not enough data
Agentic AI - Customer Journey Analytics
6.9
13
Not enough data
6.9
13
Not enough data
6.9
13
Not enough data
7.2
13
Not enough data
Functionality
8.0
191
Not enough data
7.9
169
Not enough data
8.0
174
Not enough data
Support
8.1
192
Not enough data
8.4
182
Not enough data
8.8
202
Not enough data
Page Customization
8.7
86
Not enough data
8.4
82
Not enough data
8.2
78
Not enough data
8.3
61
Not enough data
Page Optimization
Feature Not Available
Not enough data
8.5
77
Not enough data
8.1
70
Not enough data
7.3
64
Not enough data
Integrations
7.7
65
Not enough data
8.3
72
Not enough data
8.0
69
Not enough data
Generative AI
7.4
58
Not enough data
Agentic AI - Landing Page Builders
7.7
8
Not enough data
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Personalization
8.1
15
Not enough data
7.6
15
Not enough data
7.7
15
Not enough data
7.1
15
Not enough data
7.4
14
Not enough data
7.9
14
Not enough data
Analysis
8.2
86
|
Verified
Not enough data
8.6
100
Not enough data
8.0
83
|
Verified
Not enough data
7.9
86
|
Verified
Not enough data
Campaigns
8.3
85
Not enough data
7.7
80
|
Verified
Not enough data
8.0
82
Not enough data
7.7
78
|
Verified
Not enough data
9.1
106
|
Verified
Not enough data
8.8
99
|
Verified
Not enough data
Engagement
7.8
79
|
Verified
Not enough data
Platform
8.4
99
|
Verified
Not enough data
8.2
88
|
Verified
Not enough data
8.3
83
|
Verified
Not enough data
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Dotdigital and Intuit Mailchimp Email Marketing are categorized as Email Marketing, Email Deliverability, and Transactional Email
Unique Categories
Dotdigital is categorized as SMS Marketing, Marketing Automation, Customer Data Platform (CDP), Personalization, Mobile Marketing, Communication Platform as a Service (CPaaS), Email Template Builder, WhatsApp Marketing, Personalization Engines, Customer Journey Analytics, Push Notification, and Landing Page Builders
Intuit Mailchimp Email Marketing is categorized as AI Writing Assistant and Email Testing
Reviews
Reviewers' Company Size
Dotdigital
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Intuit Mailchimp Email Marketing
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
11.6%
Marketing and Advertising
7.7%
Non-Profit Organization Management
7.6%
Financial Services
3.6%
Consumer Goods
3.2%
Other
66.2%
Marketing and Advertising
15.1%
Non-Profit Organization Management
5.8%
Information Technology and Services
4.8%
Computer Software
4.5%
Education Management
3.3%
Other
66.4%
Alternatives
Discussions
Can dotMailer track attachments?
2 Comments
CL
Yes, if they're added as link or button in email Read more
Can I have a loyalist dot digital trooper t shirt
1 Comment
MJ
Hi Tony, of course and thanks for the great video review. Please send me a message directly at marketing@dotdigital.comRead more
What's the next big showstopping element or functionality element?
1 Comment
MJ
Hi Christophe,
You can view our public facing roadmap here https://r1.dotdigital-pages.com/p/35E-386/the-engagement-cloud-roadmap
Thanks,
MarkRead more
What is the best alternative to Mailchimp?
9 Comments
SA
I would say Brevo is a good alternativeRead more
What kind of platform is Mailchimp?
6 Comments
TT
Mailchimp is an email marketing and automation platform.Read more
What is the best way to implement Mailchimp with Wordpress to get maximum email subscribers?
4 Comments
RS
If you're using an organic way to collect emails, you can use any of the pop software's available in the marketplace such as optinmonk or poptin. If you have...Read more
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