DoorLoop Reviews & Product Details

Online Payments have made my job much easier! Also, having all the info in one place is amazing. Review collected by and hosted on G2.com.

The only thing I dislike is that I cannot create 5-day pay or quits in the software. Review collected by and hosted on G2.com.

DoorLoop has the most intuitive UI, everything is at your finger tips and easy to navigate. I love how seemlessly you can implement your data into the software and get setup. I went from manually tracking my properties (100+ by myself) to easily integrating my workflow into DoorLoop and it saves me so much time and has allowed me to focus more on the business and less on the day to day tasks. I have found the software to be easy to learn and the customer support is always available and very helpful when needed. I never feel like I have to wait days to get a response, they're quick, friendly, professional and very helpful. Review collected by and hosted on G2.com.

The only downside for my curcumstances that I have found thus far is not having the ability to run my full business financials through DoorLoop. You can't track general operations expense/income through the financial system as everything is attached at the unit level. I also wish they had an all inclusive pricing structure vs charging per signature request and text message sent. I would much prefer the option for a set cost for unlimited data usage or a pay as you go plan. Review collected by and hosted on G2.com.

app and ability to manage the property without being there Review collected by and hosted on G2.com.

The subscription is kinda high i wish we could work something out with the amount of people using the app Review collected by and hosted on G2.com.

Doorloop is straightforward with its instructions. It is simple to navigate and simple to train clients on how to use. Doorloop has made my business run smoothly and efficiently. I did not have to spend hours learning how to use their features and services. All of the reporting that I need is readily available. If I do have a question their online service is top notch! Agents respond in a timely fashion and always answer my questions in a very detailed format. Review collected by and hosted on G2.com.

I have been using DoorLoop for about 3 months and I have not come across a downside as of yet. I am not looking for one, but usually when you use a new service you know within a month if it has everything you need. DoorLoop is checking off my boxes for sure! Review collected by and hosted on G2.com.

DoorLoop has a simple feel to it, and by that I mean that it is user friendly and intuitive as far navigation on platform goes. It has all of the essential functions I need to self-manage my properties, and I can see how it can be an effective tool managing other properties for investors as I grow. Review collected by and hosted on G2.com.

I think with all platforms the tier subscription models to unlock functions can be frustrating. However, even this I was able to overcome with DoorLoop with their personalized service. Review collected by and hosted on G2.com.

I chose DoorLoop after months of looking for property management software that fits my needs as a commercial owner/manager with four properties and over 186 units. Of those property types I lease Commercial Office Space, Office/Warehouse Flex space and Storage Units. With DoorLoop offering residential and commercial options this was best suited for my diverse needs.

We have been using Quickbooks Desktop since the 90's and with the world we live in now it simply was not suiting our needs any longer. I chose DoorLoop because of the ease of use and well laid out landscape of the software. There are so many features in DoorLoop and more coming every month!

Another huge benefit to using the software is the customer support. Every interaction I have had with any DoorLoop representative from demo stage to onboarding, and continuing onto standard customer support has been outstanding! If you want a software that comes with EXCELLENT customer support and communication - I would highly suggest DoorLoop.

I use DoorLoop 5+ hours daily. I use every feature they have to offer with more on the way! I love the Tenant Portal, ability to create your own website, texting tenants, tracking expenses, work orders, and ability to utilize their robust accounting reporting, just to name a few.

Finally, their pricing is transparent, their onboarding is wonderful with one on one support, the company also has a DL University to allow you to walk through most features yourself should you choose. Their use of videos and training has been extremely benefitial to my staff - it has taken the burden off of me to hold their hand through the software.

Highly Reccommend! Review collected by and hosted on G2.com.

DoorLoop is a relatively new PMS solution, appearing to come on the scene in 2019. I have noticed within my time using the software that there are some features that they are working still to adopt (especially in the commercial side of management systems) to keep pace with other systems that have been around since 2012 or longer. If you need a strict commercial PMS software then DoorLoop may not be the best software for you at this time.

That being said, there will be some growing pains and adjustments - but no software is perfect! Their constant committment to customer feedback and feature requests help to remedy any gaps in competition, and quickly! We see updates once or twice a month! Since I have been with DoorLoop the software has added so many cool features in just a few short months! With DoorLoop it is not a matter of "if" the software can do something - it is simply a matter of "when". Review collected by and hosted on G2.com.

My favorite part of doorloop is how user friendly it is. The tenant is able to complete an application and a copy gets shared directly with the landlord making it very easy to follow up with the landlord as a real estate agent. Review collected by and hosted on G2.com.

Sometimes doorloop freezes and shows a sorry something went wrong page when trying to navigate through doorloop Review collected by and hosted on G2.com.

Doorloop has allowed us to manage our vendors, tenants leases and rental collection, communication to all members, and easily obtain numerous reports.

It has automated our systems and is Very easy to use.

The implementation team is extrordinary! They moved over all of our data and did the majority of the set up! They are responsive, helpful and quick! I cannot praise them enough.

In addition, let me be clear that since then, the customer service team remains very responsive and helpful. Review collected by and hosted on G2.com.

Nothing! We absolutely cannot think of one thing that we do not like. Review collected by and hosted on G2.com.

We absolutely love everything about DoorLoop especially the Knowledge Base and Customer Support Team. The knowledge base is very expansive and thorough in its explanations, but even when we've still had difficulty, the follow up effort from the support team makes all the difference. We considered DoorLoop initially but elected to try out a competitor due to the size of our portfolio at the time.

Obviously, we circled back and were certainly impressed with the ease of implementation. Flexibility is an integral part of our success as property managers. Aside from the knowledge base and support team, the most notable service which has provided value for us, and our tenants is the Cash Payments capability. Yesterday, our tenant reached out as they were unable to make their rent payment due to a banking issue. With the CashPayment feature, they were still able to submit their rent on-time from the local WesternUnion. They really appreciated the ease of use of the feature and the directions it provided them and the bank teller via their portal which they access via the DoorLoop app.

For those that are on the fence, go with your gut. If your gut says anything other than DoorLoop, your gut health may be compromised! DoorLoop is truly unmatched. Their commitment to service and innovation is evident and truly invaluable. I'm confident we'll continue to grow our expansive portfolio with DoorLoop's support and innovation. Thank you to the DoorLoop team. Great work.

Certainly recommend for those who enjoy systems that prioritize ease of integration. Review collected by and hosted on G2.com.

Immediate live support after hours is semi-limited. The support AI bot is pretty expansive so it hasn't been an issue for us, but if you were to encounter an issue after-hours and hoped for immediate live support, you'd have to wait for business hours. Even still, our concern was addressed as soon as business hours began. Hard to find anything of disapproval otherwise. Review collected by and hosted on G2.com.

DoorLoop has simplified everthing facet of our business from leasing to maintenance to accounting and beyond. Implementation was suprisingly simple. Support from the DoorLoop team has been incredible. This is the most important tool in our toolbox and we could not be more thrilled. Review collected by and hosted on G2.com.

DoorLoop has improved our functionality to the point that finding any criticism would be difficult. Review collected by and hosted on G2.com.