--- title: DoorLoop Reviews meta_title: 'DoorLoop Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 250 reviews by the users' company size, role or industry to find out how DoorLoop works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 250 scale: '5' date_modified: '2026-07-10' parent_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- # DoorLoop Reviews **Vendor:** DoorLoop **Category:** [Property Management Software](https://www.g2.com/categories/property-management) **Average Rating:** 4.8/5.0 **Total Reviews:** 250 ## About DoorLoop DoorLoop is a property management software solution designed to assist mid-sized and large property managers in effectively managing their rental portfolios. This comprehensive platform streamlines various essential functions, including accounting, rent collection, maintenance management, and tenant communication, all within a single, user-friendly system. DoorLoop is particularly beneficial for property managers overseeing portfolios of 50 or more units, where enhancing operational efficiency, achieving financial transparency, and boosting team productivity are critical objectives. The software caters to property managers who are looking to minimize manual tasks and improve the accuracy of their reporting. By consolidating multiple fragmented tools and outdated legacy systems into one cohesive platform, DoorLoop enables users to operate more efficiently without the need to hire additional staff. This is especially advantageous for property management teams that are experiencing growth and require a robust solution to support their expanding operations. Key features of DoorLoop include online rent payment capabilities with automated reminders, which significantly enhance on-time collection rates. The accounting tools provided within the software allow for seamless bank reconciliation and real-time financial reporting, giving property managers a clear view of their financial health. Additionally, DoorLoop offers maintenance request tracking across various properties and units, ensuring that issues are addressed promptly and efficiently. Centralized communication tools facilitate interaction between tenants and property owners, fostering better relationships and improving overall satisfaction. One of the standout benefits of DoorLoop is its ability to reduce operational overhead by consolidating multiple systems into one. Users report an average time savings of 5.3 hours per week, allowing property managers to focus on strategic initiatives rather than getting bogged down in administrative tasks. This time efficiency is crucial for property managers who are scaling their operations, as it enables them to handle increased workloads without the necessity of expanding their team. DoorLoop is particularly well-suited for property managers transitioning from outdated software or disparate tools, as it provides a modern solution that enhances efficiency and supports ongoing portfolio growth. By leveraging the capabilities of DoorLoop, property managers can streamline their operations, improve their financial oversight, and ultimately deliver a better experience for both tenants and property owners. ## DoorLoop Pros & Cons **What users like:** - Users praise DoorLoop for its **ease of use** , efficiently organizing property management tasks and simplifying daily operations. (24 reviews) - Users appreciate the **ease of navigation** with DoorLoop, enabling efficient management of tenant information and payments. (12 reviews) - Users love the **top-notch customer support** from DoorLoop, making property management efficient and hassle-free. (11 reviews) - Users praise the **easy navigation** of DoorLoop, streamlining tenant management and enhancing overall user experience. (11 reviews) - Users value the **efficiency** of DoorLoop for organizing property management tasks seamlessly, saving time and enhancing productivity. (10 reviews) - Users appreciate the **navigation ease** of DoorLoop, finding it intuitive and user-friendly for management and tenants alike. (10 reviews) - Online Payments (10 reviews) - Rent Collection (10 reviews) - Centralization (9 reviews) - Users love the **simplified payment management** of DoorLoop, making rent collection and financial tracking effortless. (9 reviews) **What users dislike:** - Users find a **lack of essential features** in DoorLoop, complicating data input and flexibility for property management. (9 reviews) - Users find the **subscription fees high** for DoorLoop, especially when managing smaller portfolios without needing all features. (4 reviews) - Users are frustrated with the **high fees** associated with DoorLoop, impacting their overall experience and accessibility. (4 reviews) - Users find the **inadequate reporting** of DoorLoop frustrating, desiring more flexible and user-friendly export options. (4 reviews) - Users report a **steep fee and slow payment processing** that can hinder their experience with DoorLoop. (4 reviews) - Poor Reporting (4 reviews) - Slow Performance (4 reviews) - Complex System (3 reviews) - Users find the **high cost** of DoorLoop challenging, especially for smaller portfolios with limited feature needs. (3 reviews) - Users report **poor customer support** during off-hours, highlighting limitations in immediate assistance when issues arise. (3 reviews) ## DoorLoop Reviews ### 1. Easy to Learn and Keeps Our Leases Organized and Up to Date **Rating:** 5.0/5.0 stars **Reviewed by:** Rhonda M. | Broker, Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2026 **What do you like best about DoorLoop?** We’ve been doing property management for over ten years, and we started using Door Loop about three years ago. It was very easy to learn, and it helps us keep everything organized and all our leases up to date. It also notifies us when it’s time to renew with current tenants. **What do you dislike about DoorLoop?** I haven’t seen any downsides to using DoorLoop. All of my feedback about DoorLoop has been positive. **What problems is DoorLoop solving and how is that benefiting you?** When a tenant submits a task or warranty claim in DoorLoop, we’re notified immediately. We can respond right away and file the home warranty claim without delay. Without DoorLoop, I don’t believe our warranty claims would be handled as effectively. **Official Response from DoorLoop Bitton:** > Thank you so much for this, Rhonda! Three years in and still finding value is exactly what we're going for. The lease renewal notification piece is one of those things that sounds simple but makes a real difference when you're juggling multiple tenants. Really glad it's working the way it should for your team. And the warranty claim workflow you described is a great example of what we built DoorLoop to do: make sure nothing falls through the cracks when it matters most. Thanks for being a longtime customer and for taking the time to share this with us! ### 2. DoorLoop Streamlined Our Property Management and Boosted Efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Amelia C. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2026 **What do you like best about DoorLoop?** Before implementing DoorLoop, our entire system for tracking properties, units, tenants, renewals, and rent payments was handled manually, which made it difficult to stay organized and ensure nothing slipped through the cracks. Since switching to DoorLoop, our operations have become significantly more streamlined and efficient. **What do you dislike about DoorLoop?** We really haven't found anything we don't like. **What problems is DoorLoop solving and how is that benefiting you?** Online rent collection has been a huge improvement for both our team and our tenants, helping simplify payments and improve on-time rent collection, while the work order and messaging features have transformed how we manage maintenance and communicate with tenants. We also love that DoorLoop is constantly improving and adding useful new features, like the new check-in/check-out inspection tools, which continue to make our processes even more efficient. **Official Response from DoorLoop Bitton:** > Thank you so much for your kind words, Amelia! It's an honor to be a part of supporting your growing property management business. ### 3. Perfect Solution for Small Property Management **Rating:** 5.0/5.0 stars **Reviewed by:** Rosa A. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2026 **What do you like best about DoorLoop?** I use DoorLoop to help manage a 12-unit building. One of the things I really like is Gary, the AI assistant. Anytime I have questions, I just ask Gary, and he provides detailed answers with screenshots. DoorLoop makes it super easy to run reports, and the dashboard is great for getting an overview. The setup was fairly easy too, as a DoorLoop specialist walked us through the process over several sessions. It's also worth mentioning that DoorLoop had all the features the owner was looking for and specializes in smaller portfolios at a reasonable price. **What do you dislike about DoorLoop?** When I was preparing 3-day notices, DoorLoop breaks down the charges but doesn't state what is actually a rent charge and what is a late fee. It merely lists it as a charge. If it listed the charges as rent, late fee, parking fee, pet rent, etc., preparing the 3-day notices would be easier. The charges on the actual ledger are categorized, but not on the reports. If they could be categorized, that would be awesome. Or if there was a 3-Day Notice report or an unpaid rent report that only listed unpaid rent charges, that would be great. **What problems is DoorLoop solving and how is that benefiting you?** DoorLoop solves the problems of collecting rent, sending reminders, communicating with residents, and signing documents. I also appreciate Gary, the AI assistant, for answering questions with detailed instructions and screenshots, making it easy to run reports and manage building operations. **Official Response from Elizabeth Shackelford:** > Hi Rosa, thank you for your feedback! Sky is the limit, especially with DoorLoop by your side. 🚀 ### 4. A Lifesaver for Small Landlords: Simple Setup, Powerful Project Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Lynn C. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2026 **What do you like best about DoorLoop?** A little background first - which makes the DoorLoop service more meaningful to a landlord with a smaller portfolio similar to us. After my father died, and my mom was isolated for two years after COVID, we were tasked with managing their properties in another state. Initially we hired a property management company and then a friend of the family. The property management company was highly disorganized, did not even secure entry in eight months, racked up fees but did not follow through with even simple projects and had the audacity to take videos of remodeling work of our own doing as their own and advertised on their social media channel without permission. Our well meaning friends lacked discipline so projects were all half started, none finished. And text updates are overwhelming. Hard to follow when you have multiple projects going on at once. When we found DoorLoop it seemed to have all the project management features we needed that wasn't overly complex to use. We wanted a simple interface and not a big headache like the latest iPhone update. We manage 10 properties, 7 condos, 1 short term rental, my parents original home (updated for sale) and my mother's current home where we moved her to be closer to family. At the time we signed onto DoorLoop, we were still in the midst of updating some of the condos. My father had congestive heart failure and just stopped maintaining but unwilling to let go of control. Consequently - lots of moving parts, several properties under renovation, regular maintenance and tenant issues. Once we onboarded with DoorLoop it was like taking a deep breath. First, they onboard you and second - you have the use of what I feel is their best feature - the project management system. They onboarded us quickly - it took almost no time to set everything up (and they have great customer service - they answer quickly when you're freaking out and frustrated). Right away, we could: - track every project: - see at a glance - what was done and what was not completed - assign the team, the conversation thread and decisions - see snapshots of the project in process You can upload all your invoices instead of them getting crumpled in your wallet. Just take a photo with your phone and upload. For us, we had to place orders with Home Depot and Lowes for pick up (in another state). So easy. We just took snapshots of the order - so our subs knew what to pick up and when. And the thing is - they had to just sign into DoorLoop not weed through a million texts. Need to evict - like our tenants with five pets, when we had a no pet policy and who let the animals defecate all over the floor and NEVER clean? Keep track of conversations by uploading screen shots of text messages, photos, letters, emails, etc - so when you go to evict, the timeline is already done. It is the perfect software for an independent landlords with a small (I can't speak to large) rental portfolio. It is a lifesaver. **What do you dislike about DoorLoop?** This isn't so much a dislike. This is more of a sticker shock with the pricing. For a small landlord like us - it's not cheap. It's a deal when you compare it to other project management software - but it is not nominal. All I can say - it's worth it if you want a life. **What problems is DoorLoop solving and how is that benefiting you?** 1. Keeping track of multiple projects - allowing you to easily, at a glance see the status. 2. Linear conversations. You see the timeline thread of what was said by whom and when. Eliminates he said she said. Forces you to own up to your own mistakes and everyone else. 3. Allows DoorLoop take care of organizing all the little details so you can start thinking bigger picture - vs - did the faucet arrive. 4. Keeps everyone accountable. 5. Handles all the rental payments online, including the late fines. Makes the fines for late payment somehow seem less personal. (That said, you can easily remove fines to accommodate your long term renters who had a hiccup in their life). **Official Response from Elizabeth Shackelford:** > Accomplish more. ✅ Do less. ✅ Sounds like you're in the Loop, Lynn! Thank you for your review - we appreciate the kind words. ### 5. DoorLoop: Simplified Rent Collection with Minor Delays **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole P. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2026 **What do you like best about DoorLoop?** I like the ease of collecting the money with DoorLoop and having it go straight into my bank account, without having to make multiple trips to the bank each month. **What do you dislike about DoorLoop?** I dislike the amount of time it takes for the money to get to my bank account. Sometimes it is frustrating that it takes so long, especially if it's around holidays and weekends. If a payment is made on a Thursday morning and there's a holiday weekend, I might not see the money until the next Wednesday or Thursday. It seems like a long time to wait, sometimes up to four or five business days, which can delay the deposit into my account until the seventh or eighth of the month if someone pays on the first. **What problems is DoorLoop solving and how is that benefiting you?** DoorLoop saves me a lot of time by eliminating the need to drive around town to collect rent. It's easier to adjust tenant fees without face-to-face discussions. **Official Response from DoorLoop Bitton:** > Thank you so much for this feedback, Nicole. Helping your business succeed is what we're all about. We also appreciate the input around your banking experiences and will share that with the team as we continue to innovate. ### 6. Intuitive and Efficient, But Pricey **Rating:** 5.0/5.0 stars **Reviewed by:** David S. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2026 **What do you like best about DoorLoop?** I use DoorLoop to manage my personal rental portfolio, and it really brought clarity to our accounting. I love how it makes taxes significantly easier at the end of the year. It's really helpful to have easy access to tell which tenants have paid and which ones haven't. I also like the ease of use and how intuitive the platform is. Everything is easy to find, and the add button in the top left makes it really easy to add whatever I need without searching all over the platform. The initial setup was very easy, too. **What do you dislike about DoorLoop?** My biggest complaint is the price. With Buildium being cheaper and a more used system making it known more throughout the property management world, I would like to see DoorLoop become what Buildium currently is. Price is the biggest factor in my opinion. **What problems is DoorLoop solving and how is that benefiting you?** I use DoorLoop to manage my rental portfolio, making accounting clearer and taxes easier. It helps me track tenant payments efficiently. The platform is intuitive, with everything easy to find, and adding new items is quick with the add button. **Official Response from Elizabeth Shackelford:** > Hi David, thank you for your kind words - we love simplifying your life as a landlord! We also appreciate the feedback regarding price and will share back with our team. ### 7. Effortless Property Management with DoorLoop **Rating:** 5.0/5.0 stars **Reviewed by:** KEVIN D. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2026 **What do you like best about DoorLoop?** I use DoorLoop for managing my rental properties, and it has solved many of my problems. Before DoorLoop, I felt overwhelmed, stressed, and disorganized. Once set up, everything just magically happens like incoming payments, simple communication, new vacancy listings, and lease setup. The overview page gives me a quick but thorough look at completed payments, outstanding amounts, new communications, rental applications, and more. I've never been able to get my vacant properties leased so quickly before using DoorLoop, thanks to the listing syndicate partners that get vacancy noticed fast. The automatic application process is completely hands-off for me. The DoorLoop associates were very helpful, making the setup process simple and seamless. Every time I use the program, I learn something new and become more efficient. Absolutely, I would rate it a 10 out of 10 for recommending to others! **What do you dislike about DoorLoop?** Honestly, it was a little confusing for me only because it was completely different than anything I have ever done. **What problems is DoorLoop solving and how is that benefiting you?** DoorLoop organizes my rental properties, reducing stress and chaos. It automates payments, communication, and lease setups, making everything seamless. The overview page is super helpful for tracking payments and communications. It's made leasing vacant properties much quicker with listing syndicate partners. **Official Response from Elizabeth Shackelford:** > Thank you for the kind words, Kevin! We love simplifying your life as a property manager. ### 8. Doorloop helps me organize the process of managing real estate **Rating:** 5.0/5.0 stars **Reviewed by:** Maikel D. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** April 06, 2026 **What do you like best about DoorLoop?** From collecting to alerts about payments. Dashboard easy to read, gives me an idea on who is late and who has paid. I highly recommend and it feels more user friendly than others I have used in the past. Implementation was simple and integration with my financial institutions was easy as well. Its one of my most important apps now and I use at least once a month. Customer support has always been on point. I feel its simple. **What do you dislike about DoorLoop?** Just like any property manager software, there more details you want the more complex it gets. I keep my interaction simple. **What problems is DoorLoop solving and how is that benefiting you?** Reporting and collecting, alerts, marketing for tenants and communicating with tenants. **Official Response from Elizabeth Shackelford:** > Hi Maikel, thank you for your kind words! We love simplifying your life as a property manager. ### 9. Great user-friendly property management software! **Rating:** 4.5/5.0 stars **Reviewed by:** Justin K. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2024 **What do you like best about DoorLoop?** I like how easy it is to manage a large number of properties. It takes care of the tedious work like rent collections and applications so I can focus on the rest of my tasks. The software is constantly adding new and helpful features, and is very user-friendly. **What do you dislike about DoorLoop?** As a newer software we have encountered some bugs but they always get resolved. As of recent, we run into issues much less frequently compared to a few years ago. **What problems is DoorLoop solving and how is that benefiting you?** It shows me which leases are coming up for renewal so I can get ahead of the process. It also makes it easy to track collections, review maintenance requests, and communicate with my tenants effectively. Managing rentals would be much more difficult without it. **Official Response from Elizabeth Shackelford:** > It's an honor to be a part of growing your business, Justin! ### 10. DoorLoop: The Ultimate All-in-One Property Management Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Brian T. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2026 **What do you like best about DoorLoop?** I love that DoorLoop keeps everything all in one place; it handles accounting, reports, and maintenance requests, making it a life saver for me. The ability to generate reports for any property with just a click of a button is fantastic, and I no longer have to sift through Excel files since owners can access all the information themselves via the portal. The setup was super simple, and I appreciated the multiple calls for onboarding, which made the process smooth. I haven’t encountered any issues that bothered me, any problems have been quickly resolved through chat. DoorLoop serves as my all-in-one tool, making it unnecessary to use other software. **What do you dislike about DoorLoop?** I haven't found anything yet **What problems is DoorLoop solving and how is that benefiting you?** DoorLoop keeps all property management tasks in one place, handling accounting, reports, and maintenance requests. It's been a lifesaver, allowing owners to access information directly through the portal, eliminating the need for Excel files. **Official Response from Elizabeth Shackelford:** > Accomplish more. ✅ Do less. ✅ Sounds like you're in the Loop, Brian! ## DoorLoop Discussions - [Are there any contracts?](https://www.g2.com/discussions/are-there-any-contracts) - 1 comment, 1 upvote - [Is there a free trial?](https://www.g2.com/discussions/is-there-a-free-trial-ef369f4f-9042-4731-8bbc-4946d1dfd7da) - 1 comment, 1 upvote - [Why choose DoorLoop over other programs?](https://www.g2.com/discussions/why-choose-doorloop-over-other-programs) - 2 comments, 1 upvote - [Who is DoorLoop for?](https://www.g2.com/discussions/who-is-doorloop-for) - 2 comments, 1 upvote - [What properties can I manage with DoorLoop?](https://www.g2.com/discussions/what-properties-can-i-manage-with-doorloop) - 1 comment, 1 upvote - [View DoorLoop pricing details and edition comparison](https://www.g2.com/products/doorloop/reviews/doorloop-review-9967785?section=pricing&secure%5Bexpires_at%5D=2026-07-11+13%3A51%3A22+-0500&secure%5Bsession_id%5D=b698ab2b-c02c-41a6-a43e-f2558461c6da&secure%5Btoken%5D=df92f57f85c1e678aecb28e913eb6888fd361bda0a9672ca46dd05295b517483&format=llm_user) ## DoorLoop Integrations - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) ## DoorLoop Features **Lease Administration Platform Features** - Portfolio Administration - Lease Accounting - Lease Auditing - Document Management - Critical Date Alarms - Regulatory Compliance - Localization - Integration / APIs - Reporting - Dashboards **Leasing** - Vacancy Advertising - Rental Applications - Tenant Screening - Lease Templates - Document Management **Communication** - Mass Communication - Calendar - Member Notifications - Digital Bulletin Board - Website Builder **Relationship Management** - Lead Generation - CRM Integration **Building Operations** - Maintenance Service Requests - Property Inspections - Service Portals - Building Announcements **Member Management** - Member Profiles - Member Database **Platform Additional Functionality** - Payment - Portal - Mobility - Cloud **Presentation** - Website Builder - MLS Integration - IDX Website **Agentic AI - Lease Administration** - Cross-system Integration - Proactive Assistance - Decision Making **Accounting** - Property Accounting - Online Payment - Company Financials - Dashboards **Property Management** - Payment Gateway - Maintenance Requests - Property Management Tools - Community Association Management **Platform Performance** - Reporting **Platform Branding** - Operability **Operations** - Tenant Portal - Integration with Rental Payment Solution - Lease Application Management - Tenant Screening - Accounting Module - Maintenance Management - Listing Syndication **Platform Content** - Communication Management - Website Management **Platform Additional Functionality** - Reporting **Agentic AI - Property Management** - Autonomous Task Execution - Multi-step Planning - Natural Language Interaction **Platform Integrations** - Integration with Virtual Tour ## Top DoorLoop Alternatives - [Buildium](https://www.g2.com/products/buildium/reviews) - 4.4/5.0 (266 reviews) - [Innago](https://www.g2.com/products/innago/reviews) - 4.8/5.0 (678 reviews) - [AppFolio](https://www.g2.com/products/appfolio/reviews) - 4.6/5.0 (1,021 reviews)