# benefitsCONNECT Reviews
**Vendor:** My Benefit Express  
**Category:** [Benefits Administration Software](https://www.g2.com/categories/benefits-administration)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 6
## About benefitsCONNECT
benefitsCONNECT is an online benefits enrollment and administration system with fully automated EDI connectivity among employer groups, insurance carriers, TPAs, payroll vendors and brokers. Accessible 24/7 year round, benefitsCONNECT eliminates paper and increases efficiency, allowing employer groups to simplify their entire benefits administration process.



## benefitsCONNECT Pros & Cons
**What users like:**

- Users value the **easy and quick information access** of benefitsCONNECT, enhancing employee efficiency and productivity. (1 reviews)
- Users appreciate the **easy access** to information with CONNECT, facilitating efficient resource availability for employees. (1 reviews)
- Users appreciate the **navigation ease** of benefitsCONNECT, allowing quick and easy information retrieval for employees. (1 reviews)

## benefitsCONNECT Reviews
  ### 1. benefitsCONNECT has helped me sell!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 03, 2019

**What do you like best about benefitsCONNECT?**

i love that is is made my benefits people, and understand benefits logic. I appreciate the reporting as well.

**What do you dislike about benefitsCONNECT?**

it could use a fresher look, and some of the set-up is not very intuitive. It could be easier to roll forward plans come renewal.

**Recommendations to others considering benefitsCONNECT:**

keep up the good work; make product updates to BCEnroll and Bc4 as well. I also think the ACAManager too could be more intuitive. keep up the good work; make product updates to BCEnroll and Bc4 as well. I also think the ACAManager too could be more intuitive. keep up the good work; make product updates to BCEnroll and Bc4 as well. I also think the ACAManager too could be more intuitive. keep up the good work; make product updates to BCEnroll and Bc4 as well. I also think the ACAManager too could be more intuitive. keep up the good work; make product updates to BCEnroll and Bc4 as well. I also think the ACAManager too could be more intuitive. keep up the good work; make product updates to BCEnroll and Bc4 as well. I also think the ACAManager too could be more intuitive. keep up the good work; make product updates to BCEnroll and Bc4 as well. I also think the ACAManager too could be more intuitive. keep up the good work; make product updates to BCEnroll and Bc4 as well. I also think the ACAManager too could be more intuitive. keep up the good work; make product updates to BCEnroll and Bc4 as well. I also think the ACAManager too could be more intuitive

**What problems is benefitsCONNECT solving and how is that benefiting you?**

offering online enrollment to smaller companies. We have been able to manage Ben. Adm in in house. it has helped us with our sales presentations as well.

  ### 2. Super intuitive and great tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Tiffany A. | Sr People Operations Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 28, 2023

**What do you like best about benefitsCONNECT?**

Ability to find information easily and quickly for my employees.

**What do you dislike about benefitsCONNECT?**

Nothing really so far. Customer service wait can be quicker but nothing too bad.

**What problems is benefitsCONNECT solving and how is that benefiting you?**

Helping our employees to find the resources they need easier and in one place

  ### 3. Benefits Connect Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.)

**Reviewed Date:** April 05, 2019

**What do you like best about benefitsCONNECT?**

Benefits connect is very easy to use, the features are very helpful for implementing insurance for our employees.

**What do you dislike about benefitsCONNECT?**

I dislike that we can not tailor certain features for the use of our company in specific.  Some of the reports would be more efficient for use with certain tweaks. 

**What problems is benefitsCONNECT solving and how is that benefiting you?**

We are able to have our employees, who work across the US, remotely review and elect their insurance deductions. 

  ### 4. Easy to use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kathleen C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 13, 2018

**What do you like best about benefitsCONNECT?**

This is very easy to use for all of our benefit information.  

**What do you dislike about benefitsCONNECT?**

We don't use it to its full capacity at our company.

**Recommendations to others considering benefitsCONNECT:**

It is very helpful!

**What problems is benefitsCONNECT solving and how is that benefiting you?**

tracking benefits

  ### 5. Best customizable ben admin platform 

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 31, 2018

**What do you like best about benefitsCONNECT?**

Being able to perform everything autonomously in the System, from plan rollovers to design, its great!

**What do you dislike about benefitsCONNECT?**

Some issues with bcEnroll resulting in enrollment problems with clients employees. However, company is very responsive to needs

**What problems is benefitsCONNECT solving and how is that benefiting you?**

Eliminate paper enrollments for clients and reducing eligibility issues as a whole as well as reporting abilities

  ### 6. Best solution for benefits management!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Networking | Enterprise (> 1000 emp.)

**Reviewed Date:** September 10, 2016

**What do you like best about benefitsCONNECT?**

The user interface of the software is extremely intuitive and easy to use. The support service is also above the industry par.

**What do you dislike about benefitsCONNECT?**

It's so easy to use, moving to and using another solution would be painful!

**What problems is benefitsCONNECT solving and how is that benefiting you?**

Administration of benefits and enrollment online.



- [View benefitsCONNECT pricing details and edition comparison](https://www.g2.com/products/benefitsconnect/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+22%3A54%3A51+-0500&secure%5Bsession_id%5D=7c927e38-0656-4352-bb17-95a51b3c6fc6&secure%5Btoken%5D=f5d778f4129e946581479e9746fe005f5eaa407e0f99404cae24bf4347e32f84&format=llm_user)

## benefitsCONNECT Features
**Benefits Administration Platform Features**
- Benefits Record Management
- Enrollment Planning
- Third-Party Carrier Integration
- Document Management
- Total Compensation Statements
- Self-Service Portal
- Regulatory Compliance
- Mobile Benefits Access

**Platform Basics**
- Reporting
- Interoperability
- Performance

**Platform Content**
- Enrollment Planning
- Dashboard
- Education
- Benefits Record Management

**Benefits Administration Platform Features**
- Benefits Record Management
- Enrollment Planning
- Third-Party Carrier Integration
- Document Management
- Total Compensation Statements
- Self-Service Portal
- Regulatory Compliance
- Benefits Dashboards
- Mobile Benefits Access
- Integrations / APIs
- Internationalization
- Mobility

**Platform Additional Functionality**
- Mobility
- Regulatory Compliance
- Third-Party Carrier Integration

**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Image-to-Text

**Platform Performance**
- Reporting
- Monitoring

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Performance
- Mobility
- Reporting
- Dashboards

**Generative AI**
- AI Text Generation
- AI Text Summarization

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