Top 10 Lifesize CxEngage Alternatives & Competitors

Top 10 Alternatives to Lifesize CxEngage Recently Reviewed By G2 Community

Sponsored
G2 Advertising
Get 2x conversion than Google Ads with G2 Advertising!
G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments.
Learn More

Five9 Intelligent Cloud Contact Center Platform
By Five9
4.1/5
(594)
Product Description
Five9 is the leading global provider of on-demand call center software for telesales, telemarketing, customer service, help desks and order processing.
Show More
Reviewers say compared to Lifesize CxEngage, Five9 Intelligent Cloud Contact Center Platform is:
Better at support
More usable
Better at meeting requirements
Categories in common with Lifesize CxEngage:
Contact Center
Call Center Infrastructure (CCI)
Contact Center Workforce

NiCE CXone Mpower
By NiCE
4.3/5
(1,727)
Product Description
NiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE’s platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organization, delivering proven measurable outcomes.
Show More
Reviewers say compared to Lifesize CxEngage, NiCE CXone Mpower is:
Better at support
More usable
Better at meeting requirements
Categories in common with Lifesize CxEngage:
Contact Center
Call Center Infrastructure (CCI)
Contact Center Workforce

Talkdesk
By Talkdesk
4.4/5
(2,500)
Product Description
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.
Show More
Reviewers say compared to Lifesize CxEngage, Talkdesk is:
Better at support
More usable
Better at meeting requirements
Categories in common with Lifesize CxEngage:
Contact Center
Call Center Infrastructure (CCI)
Contact Center Workforce
You’re Seeing Part of the StoryLog in or create an account to access the full set of alternatives.
Create a Free Account

UJET
By UJET
4.7/5
(1,128)
Product Description
UJET leads the way in AI-powered contact center innovation, delivering a future-proof, cloud platform that redefines the customer experience with cutting-edge AI, true multimodality, and a mobile-first approach. We infuse AI across every aspect of your customer journey and contact center operations, to drive automation and efficiency. UJET's AI solutions empower agents, optimize customer journeys, and transform contact center operations for elevated experiences and actionable insights. Built on a cloud-native architecture with a unique CRM-first approach, UJET ensures unmatched security, scalability, and prioritized data insights (without storing PII). Designed for effortless use, UJET partners with businesses to deliver exceptional interactions, smarter decision-making, and accelerated growth in the AI-driven world.
Show More
Reviewers say compared to Lifesize CxEngage, UJET is:
Better at support
More usable
Better at meeting requirements
Categories in common with Lifesize CxEngage:
Contact Center
Call Center Infrastructure (CCI)

Aircall
By Aircall
4.4/5
(1,526)
Product Description
Aircall is the phone system for modern business that can be used on any device. Since Aircall has no hardware requirement, customers can get set up and dialing in as few as 3 minutes. Packed with powerful integrations and a growing app ecosystem of 50+ CRM, Helpdesk, eCommerce, and other business software, Aircall is ideal for modern companies that want to stay connected. Dynamic call center features enable sales and support teams to manage their calls and be as productive as possible. Features include: Power Dialer, Analytics Dashboard, Live Activity Feed, Call Coaching, CTI, IVR, and much more.
Show More
Reviewers say compared to Lifesize CxEngage, Aircall is:
Better at support
More usable
Better at meeting requirements
Categories in common with Lifesize CxEngage:
Contact Center
Call Center Infrastructure (CCI)

3CX
By 3CX
4.4/5
(529)
Product Description
3CX is an open standards communications solution that replaces proprietary PBX's. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution.
Show More
Reviewers say compared to Lifesize CxEngage, 3CX is:
Better at support
More usable
Better at meeting requirements
Categories in common with Lifesize CxEngage:
Contact Center
Call Center Infrastructure (CCI)

Sprinklr Service
By Sprinklr
4.3/5
(722)
Product Description
Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights – eliminating the need for any other point solution.
Show More
Reviewers say compared to Lifesize CxEngage, Sprinklr Service is:
Better at support
More usable
Better at meeting requirements
Categories in common with Lifesize CxEngage:
Contact Center
Contact Center Workforce

JustCall
By Saas Labs
4.3/5
(2,370)
Product Description
JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries
Show More
Reviewers say compared to Lifesize CxEngage, JustCall is:
Better at support
More usable
Better at meeting requirements
Categories in common with Lifesize CxEngage:
Contact Center
Call Center Infrastructure (CCI)
Contact Center Workforce

CloudTalk
By CloudTalk
4.4/5
(1,719)
Product Description
CloudTalk is a remote-ready cloud call center software for sales and customer support teams. Aside from providing top of the range call quality and a modern solution, our unique selling point is the ability to easily integrate with leading CRMs and helpdesks, giving customer service agents and sales people better visibility of their customer or prospect base. On top of this, we have a feature stack consisting of drag & drop workflow automations, multistep call flow builders and smart dialing functionality, which automate and simplify a large part of our customers’ workflows, saving on average 2-3 minutes per call.
Show More
Reviewers say compared to Lifesize CxEngage, CloudTalk is:
Better at support
More usable
Better at meeting requirements
Categories in common with Lifesize CxEngage:
Contact Center
Call Center Infrastructure (CCI)
Contact Center Workforce

Sponsored
G2 Advertising
Get 2x conversion than Google Ads with G2 Advertising!
G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments.
Learn More