Top 10 Convin.ai Alternatives &amp; Competitors

Balto

By Balto

4.8/5

(563)

Product Description

Reviewers say compared to Convin.ai, Balto is:

Slower to reach roi

Easier to do business with

Easier to set up

Categories in common with Convin.ai:

Chorus by ZoomInfo

By ZoomInfo

4.5/5

(2,984)

Product Description

Reviewers say compared to Convin.ai, Chorus by ZoomInfo is:

Slower to reach roi

Categories in common with Convin.ai:

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evaluagent

By EvaluAgent

4.5/5

(410)

Product Description

Reviewers say compared to Convin.ai, evaluagent is:

Slower to reach roi

Categories in common with Convin.ai:

Talkdesk

By Talkdesk

4.4/5

(2,479)

Product Description

Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.

Reviewers say compared to Convin.ai, Talkdesk is:

Slower to reach roi

Categories in common with Convin.ai:

Sprinklr Service

By Sprinklr

4.3/5

(689)

Product Description

Categories in common with Convin.ai:

NiCE CXone Mpower

By NiCE

4.3/5

(1,724)

Product Description

NiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE’s platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organization, delivering proven measurable outcomes.

Reviewers say compared to Convin.ai, NiCE CXone Mpower is:

Slower to reach roi

Categories in common with Convin.ai:

Invoca

By Invoca

4.5/5

(961)

Product Description

Invoca is the leading provider of AI-powered conversation intelligence to help marketing, sales, contact center, and customer experience teams acquire and retain more customers. Invoca’s platform is made up of four primary components: • Call tracking, featuring the most actionable online-to-offline attribution data • Conversation analytics, powered by transcripts, powerful AI, and automated call scorecards that are tailored for your specific business needs • Call management, featuring easy-to-configure conversational IVRs and intelligent call routing Integrations, with dozens of no-code and low-code ways to connect your data to the leading marketing, analytics, and CX technologies

Reviewers say compared to Convin.ai, Invoca is:

Slower to reach roi

Categories in common with Convin.ai:

Genesys Cloud CX

By Genesys

4.4/5

(1,481)

Product Description

The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.

Reviewers say compared to Convin.ai, Genesys Cloud CX is:

Slower to reach roi

Categories in common with Convin.ai: