Top 10 Contivio.com Alternatives & Competitors

Top 10 Alternatives to Contivio.com Recently Reviewed By G2 Community

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Talkdesk
By Talkdesk
4.4/5
(2,498)
Product Description
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.
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Reviewers say compared to Contivio.com, Talkdesk is:
More usable
Better at meeting requirements
Better at support
Categories in common with Contivio.com:
Contact Center

Five9 Intelligent Cloud Contact Center Platform
By Five9
4.1/5
(595)
Product Description
Five9 is the leading global provider of on-demand call center software for telesales, telemarketing, customer service, help desks and order processing.
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Reviewers say compared to Contivio.com, Five9 Intelligent Cloud Contact Center Platform is:
More usable
Better at meeting requirements
Better at support
Categories in common with Contivio.com:
Contact Center

Aircall
By Aircall
4.4/5
(1,534)
Product Description
Aircall is the phone system for modern business that can be used on any device. Since Aircall has no hardware requirement, customers can get set up and dialing in as few as 3 minutes. Packed with powerful integrations and a growing app ecosystem of 50+ CRM, Helpdesk, eCommerce, and other business software, Aircall is ideal for modern companies that want to stay connected. Dynamic call center features enable sales and support teams to manage their calls and be as productive as possible. Features include: Power Dialer, Analytics Dashboard, Live Activity Feed, Call Coaching, CTI, IVR, and much more.
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Reviewers say compared to Contivio.com, Aircall is:
More usable
Better at meeting requirements
Better at support
Categories in common with Contivio.com:
Contact Center
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Dialpad Support
By Dialpad
4.4/5
(627)
Product Description
Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.
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Reviewers say compared to Contivio.com, Dialpad Support is:
More usable
Better at meeting requirements
Better at support
Categories in common with Contivio.com:
Contact Center

Salesforce Service Cloud
By Salesforce
4.4/5
(7,201)
Product Description
Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.
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Reviewers say compared to Contivio.com, Salesforce Service Cloud is:
More usable
Better at meeting requirements
Better at support
Categories in common with Contivio.com:
Contact Center

Nextiva
By Nextiva
4.5/5
(3,444)
Product Description
The Nextiva technology platform is a state-of-the-art telecommunications infrastructure that allows a company's employees to conduct their business from anywhere.
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Reviewers say compared to Contivio.com, Nextiva is:
More usable
Better at meeting requirements
Better at support
Categories in common with Contivio.com:
Contact Center

JustCall
By Saas Labs
4.3/5
(2,375)
Product Description
JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries
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Reviewers say compared to Contivio.com, JustCall is:
More usable
Better at meeting requirements
Better at support
Categories in common with Contivio.com:
Contact Center

CloudTalk
By CloudTalk
4.4/5
(1,733)
Product Description
CloudTalk is a remote-ready cloud call center software for sales and customer support teams. Aside from providing top of the range call quality and a modern solution, our unique selling point is the ability to easily integrate with leading CRMs and helpdesks, giving customer service agents and sales people better visibility of their customer or prospect base. On top of this, we have a feature stack consisting of drag & drop workflow automations, multistep call flow builders and smart dialing functionality, which automate and simplify a large part of our customers’ workflows, saving on average 2-3 minutes per call.
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Reviewers say compared to Contivio.com, CloudTalk is:
More usable
Better at meeting requirements
Better at support
Categories in common with Contivio.com:
Contact Center

NiCE CXone Mpower
By NiCE
4.3/5
(1,728)
Product Description
NiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE’s platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organization, delivering proven measurable outcomes.
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Reviewers say compared to Contivio.com, NiCE CXone Mpower is:
More usable
Better at meeting requirements
Better at support
Categories in common with Contivio.com:
Contact Center

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