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Contivio.com

Contivio.com Alternatives & Competitors

(1)4.0 out of 5

Looking for alternatives to Contivio.com? Tons of people want Contact Center Operations Software to help with agent scheduling and assignment, session recording, and mobile sms. What's difficult is finding out whether or not the software you choose is right for you. We have compiled a list of Contact Center Operations Software that reviewers voted best overall compared to Contivio.com. Based on reviewer data you can see how Contivio.com stacks up to the competition, check reviews from current & previous users, and find the best fit for your business. Talkdesk, UJET, Zendesk Support Suite, and NICE inContact are the most popular alternatives and competitors to Contivio.com.

Top Alternatives to Contivio.com

  • Talkdesk
  • UJET
  • Zendesk Support Suite
  • NICE inContact
  • CallTrackingMetrics

Top 20 Alternatives & Competitors to Contivio.com

    #1
    #1
  1. Talkdesk

    (1,152)4.4 out of 5
    Optimized for quick response

    World's Leading Cloud Call Center Software

    Categories in common with Contivio.com:
  2. World's Leading Cloud Call Center Software

    Categories in common with Contivio.com:

    ER
    It's light, fast and always available to the team.
    #2
    #2
  3. UJET

    (480)4.7 out of 5
    Optimized for quick response

    UJET provides a customer interaction platform designed to improve customer support by helping companies resolve problems faster.

    Categories in common with Contivio.com:
  4. UJET provides a customer interaction platform designed to improve customer support by helping companies resolve problems faster.

    Categories in common with Contivio.com:

    UC
    I like the best the fact that we can choose different labels for the diverse status we can be on.
    18%   of software applications aren't well liked by teams using them.
    Find out how your team feels about your stack with G2 Pulse Surveys.
    Learn More
    #3
    #3
  5. Zendesk Support Suite

    (2,277)4.2 out of 5
    Optimized for quick response

    Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

    Categories in common with Contivio.com:
  6. Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

    Categories in common with Contivio.com:

    Lindsay  j.
    LJ
    Zendesk is a very simple and state of art technology tool that offers me various features to get connected with my customers and to build strong relations with them. This application is time saving...Read more
    #4
    #4
  7. NICE inContact

    (878)4.2 out of 5
    Optimized for quick response

    Nice inContact helps call centers around the globe create profitable customer experiences through its portfolio of cloud-based call center software solutions.

    Categories in common with Contivio.com:
  8. Nice inContact helps call centers around the globe create profitable customer experiences through its portfolio of cloud-based call center software solutions.

    Categories in common with Contivio.com:

    SJ
    The fact I can easily see my calls come in and my work schedule when I need it most. I can see the agendas for the day as well as any changes on my schedule. If something gets updated same day I...Read more
    #5
    #5
  9. CallTrackingMetrics

    (561)4.5 out of 5
    Optimized for quick response

    CallTrackingMetrics seamlessly integrates marketing call tracking with business phone systems, allowing customers to optimize their inbound lead response process from beginning to end. CallTrackingMetrics' software identifies the marketing channels that are generating leads, converting into sales, and provides all the routing and analytics tools the business needs to make the most of every call.

    Categories in common with Contivio.com:
  10. CallTrackingMetrics seamlessly integrates marketing call tracking with business phone systems, allowing customers to optimize their inbound lead response process from beginning to end. CallTrackingMetrics' software identifies the marketing channels that are generating leads, converting into sales, and provides all the routing and analytics tools the business needs to make the most of every call.

    Categories in common with Contivio.com:

    KP
    We have been using Call Tracking Metrics for several years now and it has proven to be a very reliable service.
    #6
    #6
  11. Genesys Cloud

    (409)4.3 out of 5
    Optimized for quick response

    Genesys Cloud creates fluid conversations across digital and voice channels in an easy, all-in-one interface. Provide exceptional experiences for employees and customers and reap the benefits of speedy deployments, reduced complexity and simple administration — transforming your contact center into an experience center.

    Categories in common with Contivio.com:
  12. Genesys Cloud creates fluid conversations across digital and voice channels in an easy, all-in-one interface. Provide exceptional experiences for employees and customers and reap the benefits of speedy deployments, reduced complexity and simple administration — transforming your contact center into an experience center.

    Categories in common with Contivio.com:

    TS
    Genesys cloud is a solid service. It tends to be very reliable. I suggest that you download the app and not use the Chrome service.
    #7
    #7
  13. Genesys Engage

    (395)4.3 out of 5
    Optimized for quick response

    Genesys Engage combines world-class intelligent routing, real-time contextual journeys, and tools for digital transformation. These capabilities make customer experience your competitive differentiator — setting you up to deliver competitively superior experiences and digital transformation at any scale.

    Categories in common with Contivio.com:
  14. Genesys Engage combines world-class intelligent routing, real-time contextual journeys, and tools for digital transformation. These capabilities make customer experience your competitive differentiator — setting you up to deliver competitively superior experiences and digital transformation at any scale.

    Categories in common with Contivio.com:

    AF
    Genesy Engage just works, out of the box.. It's highly customisable and very reliable. We love the control it gives us over our telephony infrastructure, adding new IVR prompts, new messaging,...Read more
    #8
    #8
  15. 3CX

    (350)4.4 out of 5

    3CX is an open standards communications solution that replaces proprietary PBX's. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution.

    Categories in common with Contivio.com:
  16. 3CX is an open standards communications solution that replaces proprietary PBX's. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution.

    Categories in common with Contivio.com:

    AH
    *Can call both locally or Internationally * Easy to use Interface *No telephone line required *Calls can be recorded
    #9
    #9
  17. Aircall

    (348)4.3 out of 5

    Aircall is the phone system for modern business that can be used on any device. Since Aircall has no hardware requirement, customers can get set up and dialing in as few as 3 minutes. Packed with powerful integrations and a growing app ecosystem of 50+ CRM, Helpdesk, eCommerce, and other business software, Aircall is ideal for modern companies that want to stay connected. Dynamic call center features enable sales and support teams to manage their calls and be as productive as possible. Features include: Power Dialer, Analytics Dashboard, Live Activity Feed, Call Coaching, CTI, IVR, and much more.

    Categories in common with Contivio.com:
  18. Aircall is the phone system for modern business that can be used on any device. Since Aircall has no hardware requirement, customers can get set up and dialing in as few as 3 minutes. Packed with powerful integrations and a growing app ecosystem of 50+ CRM, Helpdesk, eCommerce, and other business software, Aircall is ideal for modern companies that want to stay connected. Dynamic call center features enable sales and support teams to manage their calls and be as productive as possible. Features include: Power Dialer, Analytics Dashboard, Live Activity Feed, Call Coaching, CTI, IVR, and much more.

    Categories in common with Contivio.com:

    CM
    It is pretty reliable. I like the ability to assign calls when needed.
    #10
    #10
  19. Genesys PureConnect

    (280)4.2 out of 5
    Optimized for quick response

    Genesys PureConnect is a customer interaction center (CIC) for both on-premise & cloud (CaaS).

    Categories in common with Contivio.com:
  20. Genesys PureConnect is a customer interaction center (CIC) for both on-premise & cloud (CaaS).

    Categories in common with Contivio.com:

    UF
    I like that the system allows our employees to have access to all the data they need to assist consumers and provide the best customer service available. The system also allows us to add in rules...Read more
    #11
    #11
  21. X Series (Formerly Virtual Office)

    (276)4.0 out of 5

    X Series offers plans which you can mix and match to address your diverse needs in the most cost-efficient manner.

    Categories in common with Contivio.com:
  22. X Series offers plans which you can mix and match to address your diverse needs in the most cost-efficient manner.

    Categories in common with Contivio.com:

    MR
    The sleek design of 8x8 is nice. Super easy to install, straight forward concept of using the app. Overall a very easy to use program with a great support system.
    #12
    #12
  23. CloudTalk

    (245)4.4 out of 5
    Optimized for quick response

    With CloudTalk, you can deliver exceptional customer support to your clients. Whether you employ several busy agents or handle phone calls rather rarely, CloudTalk will fully adapt to your needs and size of your business.

    Categories in common with Contivio.com:
  24. With CloudTalk, you can deliver exceptional customer support to your clients. Whether you employ several busy agents or handle phone calls rather rarely, CloudTalk will fully adapt to your needs and size of your business.

    Categories in common with Contivio.com:

    AH
    Easy interface, good quality of the connection, responsive support, integration with front
    #13
    #13
  25. Five9

    (238)3.9 out of 5
    Optimized for quick response

    Five9 is the leading global provider of on-demand call center software for telesales, telemarketing, customer service, help desks and order processing.

    Categories in common with Contivio.com:
  26. Five9 is the leading global provider of on-demand call center software for telesales, telemarketing, customer service, help desks and order processing.

    Categories in common with Contivio.com:

    UA
    It is simple and easy to use, from installation to the interface we really like this system over the previous one we had in our company. We transitioned from Cisco to this platform and the training...Read more
    #14
    #14
  27. Dixa

    (236)4.2 out of 5
    Optimized for quick response

    Dixa is a conversational customer engagement software that connects brands with customers through personal conversations by making it easy for them to reach you. Never miss a customer by replying to chats, emails, calls and social media messages from one unified platform.

    Categories in common with Contivio.com:
  28. Dixa is a conversational customer engagement software that connects brands with customers through personal conversations by making it easy for them to reach you. Never miss a customer by replying to chats, emails, calls and social media messages from one unified platform.

    Categories in common with Contivio.com:

    UT
    Dixa feels a bit "undercooked". While it functions as an all-in-one communication systems quite well, it's sorely dependent on your setting up of it's various flows and what kind of implementation...Read more
    #15
    #15
  29. Aspect Workforce Management

    (211)4.1 out of 5

    Aspect Workforce Management accurately forecasts call volumes, flexibly schedules agents at specific times and tracks agent adherence in real-time. Modern graphical UI makes it easy to use for agents, supervisors and WFM staff. Agents can remotely access their schedule with mobile notifications and smartphone app. Admins can run powerful "what-if" scenarios and get alerts when performance is out of tolerance. Deploy on-premise, hosted or cloud.

    Categories in common with Contivio.com:
  30. Aspect Workforce Management accurately forecasts call volumes, flexibly schedules agents at specific times and tracks agent adherence in real-time. Modern graphical UI makes it easy to use for agents, supervisors and WFM staff. Agents can remotely access their schedule with mobile notifications and smartphone app. Admins can run powerful "what-if" scenarios and get alerts when performance is out of tolerance. Deploy on-premise, hosted or cloud.

    Categories in common with Contivio.com:

    SK
    Ease of usage and design, Its easy to explore as all tabs are very systematic.
    #16
    #16
  31. MiCloud Connect

    (204)3.8 out of 5
    Optimized for quick response

    Mitel's solutions portfolio supports the free flow of communication, regardless of location, infrastructure, mode or device.

    Categories in common with Contivio.com:
  32. Mitel's solutions portfolio supports the free flow of communication, regardless of location, infrastructure, mode or device.

    Categories in common with Contivio.com:

    UC
    I like that as soon as my calls come in it automatically records them in salesforce. Mitel helps me out so much!
    #17
    #17
  33. RingDNA

    (189)4.5 out of 5

    RingDNA is a complete inside sales acceleration engine that helps companies have more conversations, more insight and more revenue.

    Categories in common with Contivio.com:
  34. RingDNA is a complete inside sales acceleration engine that helps companies have more conversations, more insight and more revenue.

    Categories in common with Contivio.com:

    AT
    RingDNA offers a lot of solutions that helps my sales team stay productive using tools like Intellectual Dialer and Conversation AI.
    #18
    #18
  35. Creatio

    (181)4.6 out of 5

    Unique synergy of intelligent BPM platform and unified CRM, with extensive marketplace of apps and templates.

    Categories in common with Contivio.com:
  36. Unique synergy of intelligent BPM platform and unified CRM, with extensive marketplace of apps and templates.

    Categories in common with Contivio.com:

    YM
    This system is innovative, it totally changed the system of both the traffic and the marketing of the company now the marketing and CRM process has grown much more efficiently and with more...Read more
    #19
    #19
  37. JustCall

    (178)4.1 out of 5

    JustCall is a VoIP business phone system for Sales and Marketing teams around the world.

    Categories in common with Contivio.com:
  38. JustCall is a VoIP business phone system for Sales and Marketing teams around the world.

    Categories in common with Contivio.com:

    AM
    Easy to set up, easy integration. Customer service and tech support is awesome.
    #20
    #20
  39. Kixie PowerCall

    (171)4.6 out of 5

    Kixie is an open telephone service with deep integrations into CRM, ERP, Marketing Automation Software, and more.

    Categories in common with Contivio.com:
  40. Kixie is an open telephone service with deep integrations into CRM, ERP, Marketing Automation Software, and more.

    Categories in common with Contivio.com:

    Matthew M.
    MM
    Kixie is super easy to set up, use and makes my life in sales so much easier, in regards to outbound calls. The dial pad design is great, but my favorite feature is how it puts their logo next to a...Read more