Conga CLM Reviews & Product Details

Conga CLM is a robust contract lifecycle management software solution designed to streamline and automate the entire contract management process, from creation to renewal. This comprehensive platform addresses the complexities of contract management, making it an essential tool for businesses aiming to enhance their contract operations. By focusing on efficiency, risk reduction, and improved visibility, Conga CLM empowers organizations to optimize their contract processes effectively. Targeted primarily at legal, procurement, and compliance teams, Conga CLM is suitable for businesses of all sizes that require a systematic approach to managing contracts. The software is particularly beneficial for organizations dealing with a high volume of contracts or those that operate in regulated industries where compliance and risk management are critical. Specific use cases include automating the contract approval process, managing supplier agreements, and ensuring compliance with legal obligations, all of which contribute to a more streamlined workflow. Conga CLM boasts a variety of key features that enhance its functionality and user experience. One of the standout features is its automated workflows, which facilitate various stages of contract management, including creation, negotiation, approval, and renewal. By automating these processes, Conga CLM minimizes manual effort and errors, significantly accelerating the contract lifecycle. Additionally, the software's integration capabilities allow it to seamlessly connect with existing CRM, ERP, and other enterprise systems, ensuring a smooth flow of data and enhancing overall productivity. The incorporation of AI-driven tools further distinguishes Conga CLM in the contract management landscape. These tools are designed to extract critical contract data, manage risks, and provide actionable insights for informed decision-making. By identifying key terms, obligations, and potential risks within contracts, users can navigate complex agreements with greater ease. Furthermore, the centralized repository feature ensures that all contracts and related documents are securely stored and easily searchable, promoting better organization and enhanced security for sensitive information. Conga CLM also supports real-time collaboration among internal teams and external stakeholders during contract review and negotiation, which helps to reduce approval delays and fosters alignment among all parties involved. The self-service capabilities enable teams to generate standard contracts independently, reducing reliance on legal resources for routine tasks. Lastly, the software provides status visibility with real-time updates on contract progress, allowing teams to track and manage contracts effectively while keeping stakeholders informed throughout the process.

Product Website

Seller

Conga

Languages Supported

German, English, Finnish, French, Italian, Japanese, Korean, Dutch, Polish, Portuguese, Russian, Spanish, Swedish, Chinese (Simplified), Chinese (Traditional)

Product Description

Conga Contracts is a solution that streamlines the contract creation and management process.

Overview by

Haley Roussell (MBA | Conga: Senior Customer Marketing Manager )

Discussions

Conga CLM Community

Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

View More Pricing Information

Conga CLM Media

Conga CLM Demo - Conga Contracts: Dashboard

Compact, yet robust end-to-end lifecycle management for legal and procurement departments

Swap full clauses during negotiations with pre-approved alternates.

Conga CLM Demo - Conga Contracts: Clause Library

Store commonly used clauses & alternates to speed up contract negotiations.

Conga CLM Demo - Conga Contracts: Redlining

Automatically track changes & record accepted changes in your system of record.

Conga CLM Demo - Conga Contracts: Contract Request

Leverage existing company metadata to create a new contract profile.

Official Downloads

(3)

edit

282% of Conga Contract customers saw a ROI with a payback in less than six months. Learn more.

Effective contract lifecycle management (CLM) helps businesses manage contracts more effectively to increase efficiency, streamline sales, and reduce risk.

Learn how you can avoid common contract management pitfalls

Conga CLM Reviews (619)

View 2 Video Reviews

G2 reviews are authentic and verified.

Here's how.

Bhagirath P.

Salesforce Team Lead

Information Technology and Services

Mid-Market (51-1000 emp.)

10/31/2025

"Streamlines Contract Management, But Setup Can Be Challenging"

5/5

What do you like best about Conga CLM?

What I like best about Conga CLM is its ability to streamline the entire contract lifecycle — from creation to negotiation, approval, and e-signature — all in one place. The automation of workflows, clause library, and seamless Salesforce integration make contract management much faster and more accurate. It’s user-friendly, reduces manual errors, and provides complete visibility into contract status and compliance tracking Review collected by and hosted on G2.com.

What do you dislike about Conga CLM?

What I dislike about Conga CLM is that the initial setup and configuration can be quite complex, especially for new users. Customization often requires technical expertise, and the learning curve can be steep at first. Additionally, large document processing can sometimes slow down performance. However, once it’s properly configured, the platform works very efficiently Review collected by and hosted on G2.com.

What problems is Conga CLM solving and how is that benefiting you?

Conga CLM is solving the problem of manual and time-consuming contract management. It automates contract creation, approval workflows, and tracking, which helps reduce human errors and speeds up the entire process. The integration with Salesforce ensures all contract data stays accurate and easily accessible. This has improved collaboration between teams, increased compliance, and provided better visibility into contract performance and renewals Review collected by and hosted on G2.com.

Chintan S.

Salesforce Developer

Computer Software

Small-Business (50 or fewer emp.)

10/31/2025

"Versatile Document Generation Options for Every Scenario"

5/5

What do you like best about Conga CLM?

The amount of options that Conga CLM provides for generating and sending documents is what I like, as for different scenarios, you can use different processes. Review collected by and hosted on G2.com.

What do you dislike about Conga CLM?

With large documents, Conga CLM sometimes becomes slow, and that frustrates us as we require quick generation and processing of documents for our business. Review collected by and hosted on G2.com.

What problems is Conga CLM solving and how is that benefiting you?

Conga CLM solves major contract-management challenges like slow manual drafting, scattered files, inconsistent terms, risky version control, and lack of visibility across contract stages. It centralizes all contracts, templates, and clause libraries in one system, automates workflows for drafting-to-signature, and integrates deeply with platforms like Salesforce to eliminate manual data entry. As a result, users benefit from faster deal cycles, fewer legal risks, better compliance, improved collaboration between sales, legal, and procurement, and full visibility into contract status, obligations, and renewals—ultimately improving revenue speed and operational efficiency. Review collected by and hosted on G2.com.

vinit s.

Senior Technical Consultant

Mid-Market (51-1000 emp.)

11/3/2025

"Fast Sync and Powerful AI, But Integration Setup Needs Improvement"

5/5

What do you like best about Conga CLM?

The synchronization of documents from Conga Platform to CLM is super fast and that is the reason we are utilizing its AI features. It supports two-way sync from Platform to CLM and from CLM to Platform which is great, as we can create a sync from either side and get the required data. Review collected by and hosted on G2.com.

What do you dislike about Conga CLM?

The integration between CLM and Platform is not smooth, as we are facing multiple issues related to document and data synchronization. The documentation does not have enough details on how to perform this configuration, requiring us to reach out to Conga Support every time we need to refresh an environment and reconfigure it again. Review collected by and hosted on G2.com.

What problems is Conga CLM solving and how is that benefiting you?

Conga CLM is a great product, and now Conga has its own CLM on the Conga Platform where AI capabilities have been added. From Salesforce, the document goes to the platform and is processed via AI to fetch the required fields and important clauses, and then it moves back to Salesforce. The AI capabilities are limited, but at least they are available. Review collected by and hosted on G2.com.

Amey G.

Salesforce Developer

Mid-Market (51-1000 emp.)

12/22/2025

"Seamless Salesforce Integration and Powerful Contract Automation"

4.5/5

What do you like best about Conga CLM?

The native integration with Salesforce is far and away the best feature. Being able to trigger a complex contract directly from an Opportunity record without flipping between browser tabs is a massive time-saver. I also highly value the X-Author for Word add-in; it allows our Legal team to stay in Microsoft Word for redlining while ensuring all those changes sync back to the Salesforce 'Source of Truth' automatically. The recent updates to the AI-driven Contract Intelligence (CCI) have also made third-party paper review significantly faster by highlighting high-risk clauses instantly Review collected by and hosted on G2.com.

What do you dislike about Conga CLM?

The initial implementation and configuration are undeniably complex. It is not a 'plug-and-play' solution and usually requires a dedicated consultant or a very advanced Salesforce Admin to set up the initial templates and logic. The UI can also feel a bit cluttered and 'legacy' in certain administrative areas compared to some of the newer, lightweight CLM startups. Additionally, we've noticed that very large document packages can sometimes cause performance lag during the generation and sync process Review collected by and hosted on G2.com.

What problems is Conga CLM solving and how is that benefiting you?

Before Conga, our contract process was a mess of version-control issues and 'email ping-pong' between Sales and Legal. Conga CLM has centralized our repository, meaning anyone with the right permissions can see exactly where a contract sits in the approval pipeline. It has solved the problem of manual data entry errors by pulling data directly from Salesforce fields into templates. The biggest benefit has been the reduction in cycle time; we’ve cut our average contract turnaround from two weeks to just a few days, which directly accelerates our time-to-revenue. Review collected by and hosted on G2.com.

Rushabh S.

Software Engineer

Small-Business (50 or fewer emp.)

10/29/2025

"Fast Document Generation, But Template Management Needs Improvement"

5/5

What do you like best about Conga CLM?

We like Conga CLM’s Template Versioning functionality where we are able to manage separate versions of the same template while also allowing us to choose which version we need to utilize during document generation. Document Generation process is also super fast. Review collected by and hosted on G2.com.

What do you dislike about Conga CLM?

For Conga CLM, to manage templates we use X-Author for Contracts tool, which is very slow and makes the task of creating these templates very tedious and complex. Many formatting issues occur due to the X-Author not being able to handle formatting properly. Review collected by and hosted on G2.com.

What problems is Conga CLM solving and how is that benefiting you?

Our document generation was very slow but now with the help of Conga CLM we are able to generate several documents within a very short period of time. Versioning feature of CLM helps us to maintain several versions of same template allowing us to select a specific version for specific scenario. Review collected by and hosted on G2.com.

Tanuruddh P.

Full Stack Engineer

Mid-Market (51-1000 emp.)

11/5/2025

"Doc Assembly Rulesets Make Document Generation Effortless"

5/5

What do you like best about Conga CLM?

Conga CLM offers a range of highly useful features, and one of them is Doc Assembly Ruleset feature. This feature automatically selects the right clauses and attachments based on predefined rules. It makes document generation so much smoother and saves me from manually checking every detail. The flexibility to control what gets added through rulesets and dynamic sections is a big plus. Review collected by and hosted on G2.com.

What do you dislike about Conga CLM?

The initial setup of CLM is technical and little time-consuming. It took me a while to understand how CLM and X-Author settings work together. But Once I familier, it becomes much easier to use. Review collected by and hosted on G2.com.

Anand P.

Software Engineer

Enterprise (> 1000 emp.)

10/31/2025

"AI-Powered Agreement Creation—A Game-Changer with Conga CLM"

5/5

What do you like best about Conga CLM?

Conga CLM now supports AI features, which is a huge achievement for this product. For the AI feature, we need to purchase the Conga Platform, which is a separate product, and it will extract content from our documents and create agreements automatically — this is exactly what we needed. Review collected by and hosted on G2.com.

What do you dislike about Conga CLM?

It is not good that, just to use this AI feature offering of CLM, we are asked to purchase the Conga Platform, as this is an extra product we need to have to use the AI features of CLM. Review collected by and hosted on G2.com.

Drash G.

12/5/2025

"Streamlined Contract Management with Seamless Salesforce Integration"

5/5

What do you like best about Conga CLM?

I really like how Conga CLM keeps the whole contract process organized and hassle-free. Approvals, versions, templates, and compliance are all handled smoothly, and being connected through Salesforce means nothing slips through the cracks. It's flexible enough to work even in complex setups, and every new update makes it easier for users. Approvals are super useful because they make sure the right people sign off at the right time so nothing gets stuck or overlooked. Versions and templates save a ton of time and reduce errors since teams are always working with the latest, approved content. Compliance features give everyone confidence that contracts follow the right rules and guidelines. The Salesforce integration is a game changer; it keeps all the contract data tied to the right accounts and opportunities, so nothing gets lost and everything stays organized. Review collected by and hosted on G2.com.

What do you dislike about Conga CLM?

Honestly, there aren't many downsides, but a few things could be smoother. Onboarding can feel a bit tricky for new users because there's a lot to learn, and the documentation could be clearer with more step by step examples. Sometimes, exploring advanced features means leaning on support or admins, though support always does a fantastic job helping out. a few more self service tools or guided in app learning would make it easier for teams to get confident on their own. Review collected by and hosted on G2.com.

Ankit S.

Senior Software Developer

Mid-Market (51-1000 emp.)

11/5/2025

"Conga CLM Review"

4/5

What do you like best about Conga CLM?

What I appreciate most about Conga CLM is the wide range of options it offers for generating and sending documents. Depending on the scenario, you can choose from various processes, which makes it very adaptable to different needs. Review collected by and hosted on G2.com.

What do you dislike about Conga CLM?

When working with large documents, Conga CLM can occasionally become sluggish, which is frustrating since our business depends on the fast generation and processing of documents. Review collected by and hosted on G2.com.

What problems is Conga CLM solving and how is that benefiting you?

Without standard templates, clause libraries, central visibility of obligations (e.g., renewals, expiries, termination rights), organisations face legal, financial and reputational risk.

With templates, pre-approved clause libraries, automated workflows and integration (e.g., with CRM like Salesforce), contracts can be generated, negotiated, approved and signed more quickly. This means you (or your team) spend less time chasing paperwork and more time on value-added work. Review collected by and hosted on G2.com.

Andrei P.

Pricing Intern

Enterprise (> 1000 emp.)

10/30/2025

"Amazing pruduct Conga CLM"

5/5

What do you like best about Conga CLM?

Conga CLM has really helped us bring structure to our contract process. It’s reliable, fast, and simple to manage inside Salesforce. We’ve been using Conga for a few years now, and it continues to deliver great value. Their support and account teams are very professional and approachable. Review collected by and hosted on G2.com.

What do you dislike about Conga CLM?

UI customization could be a bit more flexible. Like, we can not customize UI for send for review page. Advanced automation features can take some extra setup time. Review collected by and hosted on G2.com.

What problems is Conga CLM solving and how is that benefiting you?

What stands out the most for me is the parallel review feature, which has made the contract review process much smoother. It allows multiple parties to review a contract simultaneously without any manual intervention and once the review is complete, the final document is automatically retrieved in the Salesforce agreement which is fantastic. Review collected by and hosted on G2.com.