# Which academic advising platforms are most trusted by student success coordinators based on user reviews?

<p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">I've been pulling together a roundup on <a class="a a--md" elv="true" href="https://www.g2.com/categories/academic-advising">academic advising software</a> and specifically wanted to understand what student success coordinators trust day to day, not just what's popular in general. A coordinator's needs are pretty specific: caseload management, note visibility across the team, queue handling, and something they can actually train on without a week of onboarding. Generic reviews don't always make that clear, so I dug into what reviewers in those types of roles are actually saying.</p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Here's what stood out:</p><ul>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/e2e-advising-achieve/reviews"><strong>Achieve</strong></a> keeps coming up in reviews from people managing advising operations. Coordinators mention being able to document notes for every student so all advisors can see past history, and the queue and check-in features get called out specifically. With 60 reviews and a 4.8 rating, the satisfaction signal is pretty consistent. Does your institution use a shared notes system that travels with the student record?</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/jenzabar-one/reviews"><strong>Jenzabar One</strong></a> is the platform reviewers describe as a true all-in-one. People in coordinator-adjacent roles appreciate that it connects across campus departments, which matters when student success work involves financial aid, registrar, and advising all at once. The flip side is that it can take time to get comfortable managing.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/uconnect/reviews"><strong>uConnect</strong></a> takes a narrower lane, embedding career content into academic advising and program exploration. Reviewers describe it as easy to implement without heavy modification, which matters for coordinators who don't have IT support on speed dial.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/agentforce-education-formerly-salesforce-education-cloud/reviews"><strong>Agentforce Education</strong></a> (formerly Salesforce Education Cloud) gets traction at institutions that want a single source of truth across the student journey. Reviewers highlight how it tracks communication and cases, though a few note there's a learning curve and some customization required before it clicks.</li>
</ul><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Curious whether student success coordinators at your school had significant input in the platform selection, or if it was mostly an IT or admin decision.</p>

##### Post Metadata
- Posted at: 5 days ago
- Author title: SEO Content Specialist
- Net upvotes: 1


## Comments
### Comment 1

&lt;p&gt;The question about coordinator input in platform selection is one I&#39;d be curious to see more institutions answer honestly. The platforms that work best for coordinators day to day tend to be the ones coordinators had some voice in choosing, and Achieve&#39;s specific callouts for queue and check-in features suggest those reviewers were actual daily users rather than administrators evaluating from a distance.&lt;/p&gt;

##### Comment Metadata
- Posted at: 5 days ago
- Author title: Marketing Executive





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