Mindbody
Get an all-in-one business management platform built for fitness, wellness, and beauty businesses. Everything you need to run and grow your business lives in one place. Just a smarter, simpler way to manage your business every day. Grow your clients: The Mindbody app connects you to 3M+ active users who are searching, booking, and buying right now. New clients can discover your business, book a class, and pay. More visibility means more bookings and more revenue. Build a Branded app: Clients can download a branded app from the app stores to book & manage their memberships in a custom booking environment. This add-on service gives you the benefits of a custom app without the hassles or cost of custom development. Fill your schedule: Managing classes and appointments is simple with Mindbody's scheduling tools, even on the go with the Mindbody Business app. Set up your calendar once and sync everywhere—your website, the Mindbody app, and every touchpoint. Use modern payments: Integrated payment processing is built for your growth. Reduce costs, automate recurring revenue, and run your business more efficiently. Stay connected with SmartDesk: Answering questions and increasing bookings, SmartDesk embraces an automation-first customer experience—all while your team is busy working with clients IRL. Make data-driven decisions: With our business reporting, you get metrics and analytics, giving you the power to make real-time adjustments. More than 40,000 fitness and wellness businesses trust us to handle the day-to-day—so they can focus on what they do best.
Average Rating: 3.8/5.0
Total Reviews: 553
How Do G2 Users Rate Mindbody?
- Has the product been a good partner in doing business?: 7.6/10 (Category avg: 9.0/10)
- Data Collection: 8.1/10 (Category avg: 8.5/10)
- Scheduling & Reservations: 8.4/10 (Category avg: 8.8/10)
- Marketing Tools: 6.5/10 (Category avg: 7.8/10)
Who Is the Company Behind Mindbody?
- Seller: Playlist
- Company Website:
- Year Founded: 2000
- HQ Location: San Luis Obispo, CA
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Twitter: @mindbody
17,869 Twitter followers -
LinkedIn® Page: www.linkedin.com
2,857 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: Owner, General Manager
- Top Industries: Health, Wellness and Fitness, Consumer Services
- Company Size: 82% Small, 11% Medium
What Do G2 Reviewers Say About Mindbody?
AI-generated summary from verified user reviews
Pros
- Users find Mindbody to be incredibly easy to use, streamlining operations and enhancing customer engagement effortlessly.
- Users appreciate the responsive customer support of Mindbody, making complex issues easy to understand and resolve.
- Users appreciate the intuitive and user-friendly features of Mindbody, enhancing organization, tracking, and client interaction.
- Users appreciate the intuitive and user-friendly design of Mindbody, making daily management effortless and efficient.
- Users commend the exceptional customer service of Mindbody, highlighting commitment, clarity, and effective support for business needs.
Cons
- Users find poor usability in Mindbody due to updates disrupting established workflows and non-intuitive features.
- Users find missing features in Mindbody, making tasks cumbersome and reducing overall usability for their studios.
- Users find Mindbody expensive compared to other CRMs, with frustrating transaction fees for small businesses.
- Users report feature issues with Mindbody, including inflexible class parameters and cumbersome booking processes.
- Users express frustration over the lack of features in Mindbody, making tasks cumbersome and inefficient.
What Are Recent G2 Reviews of Mindbody?
"Improved AI Support and Top-Notch Service Make Scheduling Changes Easy"
Rating: 4.0/5.0 stars
— madison r.
"Mindbody’s All-in-One Platform Keeps Our Scheduling, Payments, and Operations Running Smoothly"
Rating: 4.0/5.0 stars
— Andrea S.









