# Virtuagym Reviews **Vendor:** Virtuagym **Category:** [Gym Management Software](https://www.g2.com/categories/gym-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 55 ## About Virtuagym Virtuagym is a leading provider of all-in-one fitness software: boost client experience and save valuable time with our industry-leading tools for business management, coaching, scheduling, billing and engagement. Trusted by 9,000+ health clubs, 45,000+ trainers, and 30 million users globally, Virtuagym helps gyms, studios, and personal trainers grow and succeed. The complete Virtuagym software accommodates various fitness features, such as a nutrition app, a workout app, a membership management platform with a recurring billing system for each client, a custom business portal displaying your brand colors and images and an entry tag for clients Reduce your administrative tasks after completing your setup and focus on training clients, promoting and growing your business and increasing your revenue stream. The system also includes an online shop that can be automatically integrated with income reports, as well as mobile apps for iOS and Android phones. Manage all your administrative tasks faster, from sign-up to contract renewal to payment processing, so you and your staff can focus on adding real value. With this powerful solution, it’s easier than ever before to keep your business organized at the back-end, while offering your clients a hassle-free experience. ## Virtuagym Reviews ### 1. Beware scam **Rating:** 0.0/5.0 stars **Reviewed by:** Olivier L. | Personal Training Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2022 **What do you like best about Virtuagym?** The professionalism of the training manager. **What do you dislike about Virtuagym?** Virtuagym was brought to me by one of their sales representatives who made me believe that the application would specifically meet all my expectations, such as the integration of the virtuagym calendar with my Google calendar. They don't offer any free trial and you therefore have to risk a much higher price than some competitors like MY PT HUB who offer exactly the same thing for 4 times less. Dissatisfied with the product, they not only refused me a refund ($474) but wanted to force me to pay for a 3-month commitment ($175/month) for a product that I will not be using. Having tried several applications, I strongly recommend this company. Try MY PT HUB instead. **Recommendations to others considering Virtuagym:** Do not use virtuagym. I highly recommend you another competitior. **What problems is Virtuagym solving and how is that benefiting you?** They are not solving anything and try to charge me for an app I am not using. **Official Response from Virtuagym:** > Dear Oliver, We are very sorry to hear that our product did not fulfill your needs as presented during the sales process. We would definitely like to discuss your experience further for us to have a better understanding of the reasons for the inconveniences you described and find a resolution, so it would mean a lot if you reach out to us personally at support@virtuagym.com, as we were unable to find your account in our system with the information given in the review details. Team Virtuagym ### 2. Great partner! **Rating:** 5.0/5.0 stars **Reviewed by:** Rebecca S. | Association Digital Experience Director, Enterprise (> 1000 emp.) **Reviewed Date:** January 26, 2022 **What do you like best about Virtuagym?** As a system, the Gateway Region YMCA loves the engagement features included in the system; a Facebook news-like feed, challenges, goal tracking. We have been very pleased with the number of features included in the app. We have enjoyed working with our Account Manager, MariLu. She has truly been like a partner with us, and she is always willing to brainstorm new ideas with us. **What do you dislike about Virtuagym?** As a YMCA, our clientele ranges from young to old. Part of what drew us to Virtuagym is its mobile app component AND corresponding website option. This has been very helpful in reaching our seniors. However, some features are not available on the website. And we struggled a little at launching the app because we didn't want people to create their own accounts. I also wish that there were a few more development customization options - both with some helpful new features and some language that is unique to the YMCA. **Recommendations to others considering Virtuagym:** Virtuagym, through our Account Manager, has really demonstrated a willingness to partner with us. "Our issue" is truly "OUR issue"! It's such a relief to have someone that we know is just as invested in our success as we are. There are so many features within Virtuagym, some that you may not even know you need/want. To me, that is the best part about them. There are so many options for us to meet the needs of our members! **What problems is Virtuagym solving and how is that benefiting you?** We are using Virtuagym to share our class schedules, collect bookings, schedule tours, share workout plans and communicate branch changes/registration/engagement marketing **Official Response from Virtuagym:** > Dear Rebecca, Thank you for taking the time to leave such a wonderful review! It is incredibly helpful to have your insight about your experience with our system. Our team is continuously working on improving the services we offer, and your feedback will be, of course, taken into consideration when deciding which features to improve or add to the system. We appreciate your business and the confidence you have placed in us. Please feel welcome to email us at support@virtuagym.com if we can be of further assistance. Team Virtuagym ### 3. So glad to have moved to Virtuagym! **Rating:** 5.0/5.0 stars **Reviewed by:** Declan R. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2021 **What do you like best about Virtuagym?** The onboarding to the new system was superb and we have been supported by our own dedicated account manager throughout. The member app is the best I have seen and very configurable. Our members have been very positive and we have some great feedback. The new business analytics reporting module is very fast to load and gives you all the ma engagement insights you could want, but you can also export the entire database if necessary and create your own reports and filters. The "groups" feature is like having your own internal Facebook group and is so easy to use. This is supported by some great marketing tools that allow you to create your own adverts within the ad. The main programming and workout tool has thousands of exercises, all virtual exercise demos and you can you these to simply create your own workouts and share with members. The built-in partner FOOD app is also great and recently has been updated to improve it further. It is like My Fitness Pal with all the same features but no integration is necessary as it is built into each client's app. They can use this for tracking food, macros, nutrients and for food diaries. **What do you dislike about Virtuagym?** The group messaging feature allows you to email any group updates to your members, but a more comprehensive email module would be great. Good news though, I understand this may be on the way in the near furture. **What problems is Virtuagym solving and how is that benefiting you?** It provides a best in class app with a robust access control module and is also highly configurable. **Official Response from Virtuagym:** > Dear Declan, Thank you very much for providing us with your opinion! We are excited to read that you are pleased with our system to run your business. Our daily commitment is to work on improving our product and the services we offer, and that is why your feedback is very important to us. If you are open to discussing your experience further, please feel welcome to email us at support@virtuagym.com and we will be happy to help. All the best, Team Virtuagym ### 4. A must for every gym! **Rating:** 4.5/5.0 stars **Reviewed by:** Wendy K. | Manager Sport, Small-Business (50 or fewer emp.) **Reviewed Date:** January 03, 2022 **What do you like best about Virtuagym?** Easy to use, good guidance at the start of use, and if you encounter any issues after starting, the helpdesk is quickly reachable. The program is also easy to use for customers, both via the PC and with the app! **What do you dislike about Virtuagym?** Haven't come across anything so far, so I have nothing to report here! **Recommendations to others considering Virtuagym:** Easy for both the customer and the organization, and you can start quickly! **What problems is Virtuagym solving and how is that benefiting you?** Reservations can be made for each group training. This was not possible in our previous customer system. Additionally, running a direct debit is much easier and it's clearer when payments have failed. It's also nice that customers can be deleted from the system. This was also not possible in our previous program, which resulted in a lot of clutter in the system. ### 5. Easy Onboarding! **Rating:** 5.0/5.0 stars **Reviewed by:** Angel L. | Plexus Ambassador, Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2021 **What do you like best about Virtuagym?** The ease of scheduling and onboarding was fantastic! You can ask as many questions as needed. Mateo R. was fantastic in educating me on how everything works! **What do you dislike about Virtuagym?** The only thing that could be fixed is the payments to the program, since it is outside of the USA my bank requires special permissions to make the payment each month. **Recommendations to others considering Virtuagym:** If you are looking for a fitness program for your small gym or personal training this is the one! All the others are super expensive. This one fits all of your needs in one program! **What problems is Virtuagym solving and how is that benefiting you?** No problems so far, and everything else is smooth sailing. **Official Response from Virtuagym:** > Dear Angel, Thank you so much for taking the time to share such valuable feedback with us! It is exciting to know how much you enjoyed your onboarding with Mateo! We will, of course, make sure to share your thoughts with him! As for the payments options, we are working on building some new integrations so that we can offer more alternatives. We will notify you and the rest of our clients when they are available! Team Virtuagym ### 6. One of a kind software for health businesses! Very pleasant onboarding with Corné & super helpdesk **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2021 **What do you like best about Virtuagym?** Support and onboarding. Very thourough. All the features you need for your business, not perfect, but there is nothing like it. **What do you dislike about Virtuagym?** Some features need improvement, like the way workout and Food section are set-up, but they keep improving, so not too many comlaints **Recommendations to others considering Virtuagym:** Don't let the pricing scare you... Trust me, you don't want to migrate all your customer data if you choose a cheap alternative (wich is fine of course) Think about what you want for your customers and business. Maybe you don't need workouts or food tracking. They have multiple options for that as well **What problems is Virtuagym solving and how is that benefiting you?** My online customer journey has greatly improved! It takes valuable time of my hands, because alot is automated. I run my class schedules, my memberships, my workoutprograms and food tracking for all my customers. super easy ### 7. A 360° GYM MANAGEMENT SOLUTION FOR COSTUMERS AND COMPANY **Rating:** 5.0/5.0 stars **Reviewed by:** MEHDI T. | HEAD OF SALES, OPERATIONS DIRECTOR, Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2021 **What do you like best about Virtuagym?** A COMPLETE SOFTWARE FOR COSTUMER MANAGEMENT, BUT ALSO FOR INTERNAL ENTREPRISE MANAGEMENT, OFFERS A UNIQUE ALL IN ONE EXPERIENCE FOR COSTUMERS AND COMPANY, VERY HAPPY USING VIRTUAGYM IN MY COMPANY **What do you dislike about Virtuagym?** A POSSIBILITY OF PERSONALISING SOME FEATURES WOULD BE VERY HELPFUL TO INCREASE RELIABILITY **Recommendations to others considering Virtuagym:** THE BEST PLATFORM USED IN MY CAREER OF 10 YEARS IN THE FITNESS INDUSTRY **What problems is Virtuagym solving and how is that benefiting you?** FOLLOW UP OF ENDING MEMBERSHIPS, HAVING A QUICK REAL-TIME VIEW OF INCOMES AND STATISTICS OF MORE/LESS WORKING PRODUCTS, THE MULTIPLE CLUBS COMMUNITY COMMUNICATION WITH THE MANAGEMENT TEAM. ### 8. Great service and costumer care **Rating:** 4.0/5.0 stars **Reviewed by:** Linda O. | Assistant general manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2021 **What do you like best about Virtuagym?** Great onboarding and service, virtuagym are quick to respond to any questions we have and are always happy to help with any issues. **What do you dislike about Virtuagym?** For customers in Norway it can be a bit difficult to get access to the app. With that said, our costumers that are using the app seems happy with all the features :) (and so are we) **What problems is Virtuagym solving and how is that benefiting you?** Virtuagym is providing great coaching tools and member management. We have been incredibly grateful for the app during the pandemic, offering our customers an online training solution when our gyms were closed. ### 9. Greg Maurer Review of Virtuagym Software Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Greg M. | Vice President of Fitness and Education, Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2021 **What do you like best about Virtuagym?** Very intuitive with almost no need for help - our customers (60,000 of them) use it every day and we have almost no questions or service issues! **What do you dislike about Virtuagym?** Not really any that I can think of other than we would love for the Virtuagym Platform to be even more integrated than it already is with our other payment software **What problems is Virtuagym solving and how is that benefiting you?** Ability for our customers to choose, create, and effectively do customized exercise and nutrition programs with little to no assistance at times and in a location of their choice both inside and outside the gym ### 10. Great onboarding experience **Rating:** 5.0/5.0 stars **Reviewed by:** Rosa C. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2021 **What do you like best about Virtuagym?** The friendly and knowledgeable staff have been great! Robyn was very helpful and patient in answering all my questions before signing on. Mateo did a great job in explaining the features, how to use each system setting, setting up membership, and has been extremely helpful as I launched the software to my clients. I love that I am able to book a call with him in a reasonable amount of time so I can help answer any of mine or my clients' questions as we go live. Thank you!! **What do you dislike about Virtuagym?** Nothing so far, but doing payroll may be a challenge based on conversations with the onboarding team. I'll have to wait and see as I haven't tried yet. **What problems is Virtuagym solving and how is that benefiting you?** The best part is that I am able to combine 2 apps into one by bringing community and communication into the same platform as memberships, billing and scheduling. The ability to customize the app and the intuitiveness makes for a much better clients experience. **Official Response from Virtuagym:** > Dear Rosa, Thank you so much for taking the time to share your feedback. We are delighted to hear about your positive experience with us, especially with Mateo. Our team is always striving toward keeping our customers satisfied, so it is very exciting to know that this has made such a difference for you! Let us remind you to email any further suggestions and ideas you may have at support@virtuagym.com Team Virtuagym ### 11. Love VirtuaGym and Mateo! **Rating:** 5.0/5.0 stars **Reviewed by:** Diana T. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2021 **What do you like best about Virtuagym?** The onboarding process was smooth and made so much sense! Mateo helped guide us at every step of the way! Anytime I had a question there was a quick resposne and he was very helpful. I really felt like he went above and beyond to help us get things up and runnining. Each training session was recorded and notes provided so it made it really easy to go back and review what we had covered in each session. I felt empowered after each session and everything was really user friendly! I would highly recommend Virtuagym to anyone looking to make thier life easier by streamlining the process of running a business! **What do you dislike about Virtuagym?** The main thing I think is lacking from the Virtuagym offerings is a card swiping feature/ device. With some of our larger events, it is nice to have people pay at the door if they don't get a chance to download the app ahead of time. Also, having to log into PayPal or Netbanx to refund customers is an additional step that is needed. It would be nice if the Virtuagym app also moved the money on your behalf. **Recommendations to others considering Virtuagym:** DO IT!! They walk you step by step. You cannot lose! **What problems is Virtuagym solving and how is that benefiting you?** Virtuagym has helped me with minimizing admin work. Before Virtuagym, it was a very manual process when people would sign up for our classes. There was a lot of tracking involved, and now it practically runs itself! It is a significant weight lifted off my shoulders to have the app supporting our admin functions. I have more time for me! **Official Response from Virtuagym:** > Dear Diana, Thank you very much for sharing your feedback with us. It is highly pleasant to hear about your positive experience with Mateo! As for the missing features, we definitely understand why they would be handy, and will, of course, take your feedback into consideration when deciding which tools and functionalities to improve and add to our system, so please feel welcome to reach out to us at support@virtuagym.com so we can learn more about this request. Again, we thank you for taking the time to rate us, we’re very appreciative of your kind words. Team Virtuagym ### 12. Director of Marketing and E commerce **Rating:** 5.0/5.0 stars **Reviewed by:** jon N. | Director **Reviewed Date:** February 08, 2022 **What do you like best about Virtuagym?** Community groups Highly configurable Great Support **What do you dislike about Virtuagym?** Need something like a steering group involving key clients so that the product dev road map reflects client needs more accurately **What problems is Virtuagym solving and how is that benefiting you?** Our original app had a lower than one-star rating and was the number one cause of complaints - we moved to 4.8 out of 5, and members loved the app ### 13. Adaptable and efficient services **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2021 **What do you like best about Virtuagym?** Virtuagym has adapted and responded effectively to the ever-changing climate. They are always approachable and our clients like the overall product. **What do you dislike about Virtuagym?** Some requests can be delayed if they are low are priority. **What problems is Virtuagym solving and how is that benefiting you?** This product has allowed us to monitor and control capacity, keep records for accountability and allowed us to offer a fast and efficient service to our clients ### 14. Creole Fitness **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole H. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2021 **What do you like best about Virtuagym?** I really love everything about the software. I have no complaints. **What do you dislike about Virtuagym?** Nothing really; it takes a lot of time to create, but it's worth it in the end. **What problems is Virtuagym solving and how is that benefiting you?** I can create virtual content for my clients who are not comfortable in an environment with a lot of people. Before, I referred calorie counting apps to my clients, and now I don't have to; everything is located within my own customized app. ### 15. Great Service and Customer Care **Rating:** 5.0/5.0 stars **Reviewed by:** Breandan O. | Operations & Business Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2021 **What do you like best about Virtuagym?** Jan and the team at Virtuagym have been consistently helpful and happy to engage with any questions or queries we may have. Having the Virtuagym platform in place with our clients has made our roles as corporate wellness providers much more manageable and allows us to view where we stand with each individual staff member. The team has always been a great help and has acted quickly and efficiently when any problems have arisen. With regular meetings and face-to-face time with our account manager Virtuagym has been a fantastic partner. **What do you dislike about Virtuagym?** A different payment system would be beneficial as being based in Ireland GoCardless is very rarely used compared to Strype. **What problems is Virtuagym solving and how is that benefiting you?** Virtuagym has acted as our direct contact method with individual staff members within the companies that we work over these extended lockdown periods. **Official Response from Virtuagym:** > Dear Breandan, We are thrilled to know that you have had such a positive experience with our product and service! We are working on building some new integrations so that we can offer more payment options. We will notify you and the rest of our clients when they are available! Let us remind you to email any further suggestions and ideas you may have at support@virtuagym.com Team Virtuagym ### 16. We also have a good collaboration with our own key account. **Rating:** 4.0/5.0 stars **Reviewed by:** Cassandra d. | CO-Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 22, 2021 **What do you like best about Virtuagym?** That you have many products in one program. **What do you dislike about Virtuagym?** That some things in my eyes are not yet optimal, but these are always indicated and considered. **What problems is Virtuagym solving and how is that benefiting you?** If I have a problem that I can't solve myself, I can contact our key account and we will look for a solution. ### 17. It's a very customizable plateform/app however it needs to improve tracking tools. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** January 14, 2022 **What do you like best about Virtuagym?** - Level of customization. - Large range of training demo - Display on mobile **What do you dislike about Virtuagym?** - Lack of substitute meals on food app - Weak level of tracking in app use **What problems is Virtuagym solving and how is that benefiting you?** - Using touch helps us to optimize the experience in our clubs - Virtuagym app is a good training partner - Using training plan also optimize the induction experience ### 18. Incredible Onboarding Process **Rating:** 5.0/5.0 stars **Reviewed by:** Jaclyn V. | Owner of Jac Vitale LLC, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2021 **What do you like best about Virtuagym?** Finding the perfect app to support my business was one of the most stressful things I have had to do yet. However, the second that I connected with VirtuaGym, my stress dissipated to nothing. Once I binded with virtua gym they connected me with my own personal onboarder, Mateo Ronderos. Mateo could not have been more amazing, he answered every question I had with ease, and when he did not have an answer, he did everything he could to find one as fast as possible. He even went as far as collaborating with my website management time to make sure everything integrated perfectly. I genuinely do not know what I would have done without Mateo's guidance and am so grateful to have had his assistance in creating my dream health and wellness platform. **What do you dislike about Virtuagym?** I do not have any dislikes.............. **What problems is Virtuagym solving and how is that benefiting you?** N/A **Official Response from Virtuagym:** > Dear Jaclyn, We're delighted to hear about your positive experience with us! Our team is always striving toward keeping our customers satisfied, so it is very exciting to know that the service provided by Mateo has made such a difference for you. Thank you for your confidence in choosing us! Please do not hesitate to contact us at support@virtuagym.com if we can be of further assistance. Team Virtuagym ### 19. All-in-one Software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2021 **What do you like best about Virtuagym?** That it is all-in-one, our whole organization is running on Virtuagym software. **What do you dislike about Virtuagym?** The searching feature can be optimalized. **What problems is Virtuagym solving and how is that benefiting you?** From financial aspect to coaching aspect, very much is possible. ### 20. VG is a great app **Rating:** 3.5/5.0 stars **Reviewed by:** Mario P. | Application Manager **Reviewed Date:** December 16, 2021 **What do you like best about Virtuagym?** i like the exercise planning and community tool **What do you dislike about Virtuagym?** i dislike that the app is not very customisable **What problems is Virtuagym solving and how is that benefiting you?** the planning tool helps out, especially now in covid times ### 21. Great Platform for my Virtual Gym **Rating:** 5.0/5.0 stars **Reviewed by:** Kristel K. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 01, 2021 **What do you like best about Virtuagym?** I love the onboarding process. My onboarding specialist, Mateo Ronderos has been awesome. I have a very fast timeline with the start of my program and Mateo has been so helpful every step of the way. Answering all my questions and explaining things to me in terms I can understand. The weekly tasks are very helpful and I am getting more familiar with the platform every time I log on. With Mateo's help I am ready for my launch! I feel the pricing is very fair for everything you receive. **What do you dislike about Virtuagym?** Can't really think of anything I dislike. Its very user friendly, I do forget some of the things we went over with onboarding, but the help function has been extremely helpful. **Recommendations to others considering Virtuagym:** Don't look any further, this is the platform you need to use! **What problems is Virtuagym solving and how is that benefiting you?** More opportunities for more clients to get healthy and fit. One of the benefits I really love is how I can assign ready made workouts for my clients. It is saving me time and being so hard on my body by teaching classes all the time. **Official Response from Virtuagym:** > Hello Kristel, Happy new year! Thank you so much for your kind words. We truly love hearing our clients' feedback, and we most certainly love having our team members getting personally recognized for their hard work. According to Mateo, you were one of his best clients; eager to learn and willing to put in work. We value the dedication of our clients and that is an essential element in the success of our clients. Thank you for choosing to be part of The Virtuagym Family! We wish you and Get Fit with Kristel all the success you deserve! Team Virtuagym P.S. Mateo tells me you launched today! Congratulations!!! We wish you all the best! If there is anything you need, please do not hesitate to reach out to us. We are here for you! ### 22. We are using Virtuagym to manage our Corporate Gym since several years with a great success ! **Rating:** 4.5/5.0 stars **Reviewed by:** Laurent B. | Digital & IT Innovation Lead Switzerland, Enterprise (> 1000 emp.) **Reviewed Date:** December 22, 2020 **What do you like best about Virtuagym?** Virtualgym software allows us to manage our members, provide access to the gym facilities, communicate with our members in a very dynamic way and help our members in their training. It's a very interesting all-in-one package which cover almost all needs ! During the COVID pandemic, even with our Gym closed, the Virtuagym solution helped us to keep the link with our members using social posts and proposing exercises via the app. Moreover, Virtuagym team is very supportive in our small issues and is open for innovation on their plateform. **What do you dislike about Virtuagym?** Integration with other well-known fitness/sport plateforms/apps like Strava/Garmin could be more developed. But in general, I don't have negative points. Virtuagym is a doing great job to improve its solution continuously, proposing new services and features. **What problems is Virtuagym solving and how is that benefiting you?** Before Virtuagym, we had several applications to manage the Gym. Now everything is at one single location, accessible from any devices in the cloud. Developing our own solution would have been a nightmare to support ... ### 23. A very good coaching tool! **Rating:** 4.5/5.0 stars **Reviewed by:** Pauline M. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 18, 2020 **What do you like best about Virtuagym?** We are satisfied with the tool offered by Virtuagym: the fitness coaching app is an added value to our offer and allows our coaches to closely monitor their clients thanks to fitness assessments and personalized training. The client follow-up is very thorough, and regular contact with Virtuagym allows us to develop the tool according to our needs and benefit from the regular improvements made to the service. **What do you dislike about Virtuagym?** We would like the interface for coaches to be developed to allow them to have reminders, for example, when a training plan is coming to an end or when a client's subscription is about to expire. **What problems is Virtuagym solving and how is that benefiting you?** The app allows us to digitize the client coaching process and to track clients' progress over time. The Planning module allows us to manage the flow in the room through online class booking. In general, Virtuagym allows us to maintain a connection with our clientele throughout the year by offering them a personalized quality service. ### 24. Corporate Review **Rating:** 4.5/5.0 stars **Reviewed by:** Richard R. | Business Development Manager **Reviewed Date:** July 27, 2021 **What do you like best about Virtuagym?** Being in the corporate market, their understanding of our client base **What do you dislike about Virtuagym?** The pricing structure, if would be helpful to be able to add additional modules for rather than have to pay for all the upgraded modules **What problems is Virtuagym solving and how is that benefiting you?** We have a robust and flexible booking system as well as safe and secure apps. The ability to add our own pages/ iframes is useful **Official Response from Virtuagym:** > Dear Richard, Thank you for the confidence you have placed in us! It is highly pleasant for us to know that you are happy with our software and service! Please do not hesitate to email us at support@virtuagym.com if you need further assistance. Team Virtuagym ### 25. Experience with Virtuagym **Rating:** 5.0/5.0 stars **Reviewed by:** Yormica T. | Emergency Medicine Physician Assistant and Fitness Coach, Small-Business (50 or fewer emp.) **Reviewed Date:** September 07, 2021 **What do you like best about Virtuagym?** The ease of use and the one-on-one support. **What do you dislike about Virtuagym?** The credits option. They are confusing and difficult to explain to clients. **What problems is Virtuagym solving and how is that benefiting you?** In the world of quick and fast, my clients desire workouts at their fingertips. This will resolve this issue. **Official Response from Virtuagym:** > Dear Yormica, Thank you for providing us with your valuable insight! We're delighted to hear about your positive experience with us. Please feel welcome to reach out to our support team at support@virtuagym.com so we can learn more about the difficulties you have experienced with the credits system and answer all of your questions. Team Virtuagym ### 26. World class digital integration and support **Rating:** 4.5/5.0 stars **Reviewed by:** James L. | D, Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2021 **What do you like best about Virtuagym?** VG has provided us with a world-class bespoke digital integration app for Personal Trainers and a world-class customer support service to match. **What do you dislike about Virtuagym?** Price point can be a barrier,it's all about the upsell and identifying USPs **What problems is Virtuagym solving and how is that benefiting you?** Providing a platform to enable our trainers to become ultimate service providers and operating like operators **Official Response from Virtuagym:** > Dear James, Thank you for your time in reviewing Virtuagym! It is highly pleasant for us to know that you like our software! We appreciate your business and the confidence you have placed in us. Please do not hesitate to contact us at support@virtuagym.com if we can be of further assistance. Team Virtuagym ### 27. Amazing product and Service **Rating:** 4.5/5.0 stars **Reviewed by:** Chris V. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2020 **What do you like best about Virtuagym?** The Software from Virtuagym is the heart our organisation, We have a clear overview of what our clients do in and outside the gym with movement, but also every financial part with the client. With the Covid, we had a smooth transit to a Hybrid model where we had all the help from Virtuagym and they made nice features that were needed during, because of the Covid. **What do you dislike about Virtuagym?** They could see if the can speed up the new schedule. But again because we already love the preview. **What problems is Virtuagym solving and how is that benefiting you?** As told before, they are making our live really easy and improved our business, because we know our numbers now. We see them really fast and there is more communication with our clients. ### 28. Complete Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Carl S. | Business Consultant and Owner, Enterprise (> 1000 emp.) **Reviewed Date:** December 15, 2020 **What do you like best about Virtuagym?** Offers a great way to connect with your clients/members from fitness and nutrition tracking, scheduling, attendance tracking to e commerce and maybe more importantly enabling any fitness business to build that ever so valuable community. The software competes well with its rivals and offers a more cost effective price point. **What do you dislike about Virtuagym?** Honestly, from my viewpoint I have had a great experience **What problems is Virtuagym solving and how is that benefiting you?** Having the ability to not only offer members a content package the social media element is super useful in terms of gaining direct feedback from your members as and when things happen. Knowing how your members feel about your business is invaluable and not having to wait for a survey to be returned before you can act is very helpful. As with any tool it is up to you as a business leader how you act on the information but having it to hand minute by minute should be useful to any fitness business. **Official Response from Virtuagym:** > Hi Carl Thanks for your kind words and for sharing your feedback with us, we're so pleased to hear you have enjoyed our successful collaboration. We can't wait to watch you continue to grow with us! Best Team Virtuagym ### 29. AMAZING! Best software for Fitness professionals **Rating:** 5.0/5.0 stars **Reviewed by:** Alessandra Q. | Personal Trainer & Group Fitness Instructor, Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2020 **What do you like best about Virtuagym?** From point of sale all the way through to the on boarding process, my experience with Virtuagym has been nothing short of amazing! I've had one great representative after another; special thanks to Juan Pablo who was the absolute best from start to finish. Aside from that, the software itself has been wonderful. It has a modern design that contains so many great features for both clients and fitness professionals! Very helpful in terms of management. **What do you dislike about Virtuagym?** I wish Virtuagym it provided confirmation emails when clients make Webshop purchases and/or book classes. Also, for appointment scheduling it would be more convenient if you could set personal availability to future events as oppose to booking each slot one at a time. **Recommendations to others considering Virtuagym:** Would highly recommend! **What problems is Virtuagym solving and how is that benefiting you?** Virtuagym helps with all of the back-end gym management. It takes care of client profiles, bookings and automatic billing. I also enjoy the Webshop feature. These are things that have saved me loads of time. **Official Response from Virtuagym:** > Dear Alessandra! We are so excited to hear about your overall experience with Virtuagym and hope we can continue to go above and beyond your expectations! I had looked into your feedback and while we do have notifications both, for selling and booking, I see that you had reported a problem with receiving these notifications. Your onboarding consultant has escalated this issue and we will get it taken care of for you asap. In regards to setting personal availability for the future, you can also do that but unfortunately at the moment only on the fixed schedule. We are working on uniting the best features of both schedules though so in the future you can do it all in one place! Thank you so very much for your feedback and for helping us to move ahead towards better product and service as always! Happy Holidays to you and yours! Your Virtuagym Family ### 30. Not what I expected **Rating:** 0.0/5.0 stars **Reviewed by:** Elad M. | CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2021 **What do you like best about Virtuagym?** The most valuable feature is the ability to customize almost everything and the freedom to control the design and the different tiles **What do you dislike about Virtuagym?** Customer service is poor, they don't have an office in the US. Onboarding process is very poor and very long while we are paying an unfinished product. Most of the built in features like 'workouts' 'challenges' and 'schedule' are very limited and not easy to use. **What problems is Virtuagym solving and how is that benefiting you?** In reality - nothing. **Official Response from Virtuagym:** > Dear Elad, Thank you for taking the time to share this feedback with us. We are very sorry to hear that our service did not meet your expectations and that our product has not yet fulfilled your needs as presented during the sales process. It is in our best interest to help you use our features and make the best out of our system. Therefore, we have pushed your requirements with our development team, and we hope to release them soon. Additionally, our teams were working together to match the current data. Again, apologies for the rough start but we will stay in touch to see how we can better align our communication going forward to ensure your happy and successful growth with Virtuagym. Sincerely, The Virtuagym KA Team ### 31. Club management all-rounder **Rating:** 5.0/5.0 stars **Reviewed by:** Jack B. | Commercial Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2021 **What do you like best about Virtuagym?** Having used a number of different software providers we found Virtuagym to have a range of tools and options that can be set up and customised without having to dedicate additional resource to operate it. The community noticeboard feature has been vital to our member communication during the COVID-19 pandemic and aligns with our own customer-centric approach. **What do you dislike about Virtuagym?** limited connectivity to big brand wearable tech would be a great improvement. **What problems is Virtuagym solving and how is that benefiting you?** As well as the more obvious benefits of providing coaching tools and member management, we have also been able to have a stronger relationship with our members through the app and improve member retention. ### 32. Very pleasant onboarding experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2021 **What do you like best about Virtuagym?** Support are very fast to respond to queries. **What do you dislike about Virtuagym?** The workout tracking feature is not the best **Recommendations to others considering Virtuagym:** Very good software and is the best of the ones I have used in the past. The onboarding process is extremely helpful in the early stages of using the software. We had a lady named Christina who couldn't of been better for this. **What problems is Virtuagym solving and how is that benefiting you?** We have multiple facilities so it makes managing these extremely effective for me as you can toggle between locations. The reporting is also very in depth which helps see many business metrics **Official Response from Virtuagym:** > Hi, Thank you very much for sharing your feedback with us. We're delighted to hear about your positive experience with Christina! Thank you for choosing Virtuagym! Please do not hesitate to contact us at support@virtuagym.com if we can be of further assistance. Team Virtuagym ### 33. Great software for our gyms **Rating:** 5.0/5.0 stars **Reviewed by:** Valerie S. | Innovation Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2020 **What do you like best about Virtuagym?** It's the most complete software for what we need to manage our gyms successfully. I think the community feature is great! It has some cool features you can use especially now during lockdown so we can keep our members engaged, fit and healthy. **What do you dislike about Virtuagym?** Not everything is always easy to find within the app. It would be nice if we had a dedicated account manager instead of having to speak to different people. **Recommendations to others considering Virtuagym:** We're happy with Virtuagym and we believe it's the best option out there for us. **What problems is Virtuagym solving and how is that benefiting you?** It has helped us work more efficient and create an overview of our 3 gyms. Besides, it has helped us during lockdown to keep in touch with our members and to be able to offer something while the gyms are still closed. ### 34. A positive experience throughout **Rating:** 4.5/5.0 stars **Reviewed by:** Ben S. | Head of Digital, Mid-Market (51-1000 emp.) **Reviewed Date:** June 02, 2021 **What do you like best about Virtuagym?** Impeccable account management throughout. Always eager to support. **What do you dislike about Virtuagym?** Some of the app content is a little outdated, but the customisability has allowed us to add our own. **Recommendations to others considering Virtuagym:** We would definitely recommend Virtuagym if you are considering a white label app option **What problems is Virtuagym solving and how is that benefiting you?** Virtugym provides the app solution for our UK based gym chain. ### 35. Complete package to run your business **Rating:** 5.0/5.0 stars **Reviewed by:** Wilbert d. | Eigenaar | Specialist in vitaliteit en fitheid, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2020 **What do you like best about Virtuagym?** - Financial management - Sceduling - Crystal clear app - Create your own brand style **What do you dislike about Virtuagym?** - Lead tracking system (CRM) is very basic and unpractical - No option to send emails/newsletters in own style - Food app can only show % of macronutrients. I would like to enter hard numbers for my clients macro's advice **What problems is Virtuagym solving and how is that benefiting you?** - Credit taking and automatically invoice creating - All my trainers work in 1 agenda - Clients can book there own sessions. I don't have to look at it - Saves me lots of time! ### 36. We are very satisfied about VG! **Rating:** 4.0/5.0 stars **Reviewed by:** Dominique F. | Founder, co-owner , Mid-Market (51-1000 emp.) **Reviewed Date:** December 14, 2020 **What do you like best about Virtuagym?** The workouts and in app ecosystem is very attractive. We connect multiple URL's to the tile of VG which is a very nice feature. **What do you dislike about Virtuagym?** 1.) The fact that the database is hooked to one mailadres even if there are multiple accounts trough a various - I.E basic-fit. You cant have two accounts with one mail adres. 2.) And the fact that the inter company structure is very expensive. The costs of adding superclubs isn't attractive compared to the given benefits. **What problems is Virtuagym solving and how is that benefiting you?** VG is a centre pilar in our ecosystem, ### 37. Professional, innovatieve and effective! **Rating:** 4.5/5.0 stars **Reviewed by:** Serdar T. | Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2020 **What do you like best about Virtuagym?** Necessary business tools to that make the back office work simple! Customer engagement tools, business insight and program design is amazing! **What do you dislike about Virtuagym?** I didn’t really have a negative experience so far. Extra features to be free of charge would be helpful for a long term loyal customer. **Recommendations to others considering Virtuagym:** Custom app is great but you good to be on contact with them first regarding requirements to set it up with Apple for the iOS devices **What problems is Virtuagym solving and how is that benefiting you?** Management of my business. ### 38. Strategic ally **Rating:** 5.0/5.0 stars **Reviewed by:** Juan David M. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2020 **What do you like best about Virtuagym?** Generate a competitive advantage for gyms and fitness centers, as it not only provides administrative control, automating various processes, but also offers clients of the different centers an additional value. **What do you dislike about Virtuagym?** Really, it has no negative points, as the platform is comprehensive. **What problems is Virtuagym solving and how is that benefiting you?** provide financial and logistical control as well as prestige to the brand that possesses this service. **Official Response from Virtuagym:** > Hello Juan David, Thank you very much for your comment! At Virtuagym, we are always looking to add value to our service, and we are pleased to hear that your needs have been fully met. We are here for you. Virtuagym Team ### 39. Frustrating, from the start **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2021 **What do you like best about Virtuagym?** When approaching Virtua, no reply. When approaching their senior management on Linked-In, semi-interested reply. When finally following up, sales persons seem unaware of basic things like time-difference. Zero interest, seemingly, for international business. Even when given direct contact details, still fail to contact. Such a shame. I was willing to do away with our current system and was already sold on their product, but their sheer incompetence in communication has left me wondering what the real customer experience is. **What do you dislike about Virtuagym?** The 1000 spam-emails about seminars, while failing to communicate. Completely self-absorbed, meaningless webinar pushing, forgetting the (potential) customer. **Recommendations to others considering Virtuagym:** None **What problems is Virtuagym solving and how is that benefiting you?** Never had the chance to work with them, as interest from their side lacked. ### 40. Onboarding **Rating:** 4.5/5.0 stars **Reviewed by:** Shireen W. | General Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 22, 2020 **What do you like best about Virtuagym?** I like how the system was extremely user friendly. Not only this, the app that allowed members and staff to interact with each other is a great tool for members and gyms. **What do you dislike about Virtuagym?** Sometimes there were gliches, this made it difficult to use any features **Recommendations to others considering Virtuagym:** Advise to have a demo, speak with the team as they are there to help. **What problems is Virtuagym solving and how is that benefiting you?** I have realised that for members having an interactive tool and also a library of workouts on hand is offering another service, now that we are in current times, this is what all leisure providers should offer ### 41. Well designed software! **Rating:** 4.5/5.0 stars **Reviewed by:** Freek V. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2020 **What do you like best about Virtuagym?** The flexibility of changing software after feedback. It's easy to use and it's allround. **What do you dislike about Virtuagym?** Maybe the waiting time for a reply from the service desk, but the answer is always great. **What problems is Virtuagym solving and how is that benefiting you?** Clientbased programs, nutrition, payment methods and a webshop! Even mollie is integrated with SEPA incasso (EU). ### 42. Great software for all needs **Rating:** 5.0/5.0 stars **Reviewed by:** Ksenia G. | Certified Personal Trainer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2020 **What do you like best about Virtuagym?** All in one. Everything I need: membership, calendar, nutrition, bills, leads. **What do you dislike about Virtuagym?** I am really satisfied with this app. Good luck! **Recommendations to others considering Virtuagym:** It’s really great software for all your needs **What problems is Virtuagym solving and how is that benefiting you?** I work alone so it’s really big help to have such software for everything: membership or bills **Official Response from Virtuagym:** > Hello Ksenia, Thank you so much for sharing your feedback with us, we're so pleased to hear you have enjoyed your experience with our software. Dennis and Ronja were very happy to assist you on the phone last week. We can't wait to watch you continue to grow with us! Virtuagym Team ### 43. Good servicing and client relationship **Rating:** 4.5/5.0 stars **Reviewed by:** Mohammed Amine E. | Marketing Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 18, 2020 **What do you like best about Virtuagym?** The client relationship, availability.............. **What do you dislike about Virtuagym?** Actually I'de never find any embarassing situation with virtuagym, but I can tell that reports manipulation isn't too performant **Recommendations to others considering Virtuagym:** I believe that virtuagym may ameliorate the access to data reports and perform the data analysis **What problems is Virtuagym solving and how is that benefiting you?** A perfect CRM ### 44. Perfect to coaching my clients and hold contact. **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel K. | Inhaber, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2020 **What do you like best about Virtuagym?** - very individual - easy to use - much support - regular updates and renewals The best war to work professional and grow your fitness- and healthybusiness **What do you dislike about Virtuagym?** Nothing. When i find somthing i can always find a way with the Supportteam. **Recommendations to others considering Virtuagym:** Test it... you just can win! Be a part of the future, run ahead, not behind **What problems is Virtuagym solving and how is that benefiting you?** - Grow Business - netter connection to clients - save time - earn more money - Easier work for my team **Official Response from Virtuagym:** > Hi Daniel, Thank you very much for your kind words! We are happy to hear that you are satisfied with the system and the support you got from our German service team. It is great to have you onboard and we are excited to make our cooperation successful further! Best regards, Team Virtuagym ### 45. Poor Customer Relations. Unwilling to find common ground. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2020 **What do you like best about Virtuagym?** It's a full featured fitness club package. Lots of bells and whistles. Probably good for big club owners. **What do you dislike about Virtuagym?** After sale customer service is marginal, at best. Product doesn't align with small business, independent personal trainers, or any online fitness business model. The videos showing exercises do not emphasize correct form. Software is awful at allowing you to add exercises and keep them to reuse. This has NO ability to support an online business. It's a big box gym software only, no matter what their advertising says. Lastly, when the pandemic hit I called all my vendors explaining all my business was gone for March/April. Every one of them worked with me to keep my subscriptions current even though my payments would be less than was owed. They all gave me a grace period at reduced rates except VirtuaGym. The only way they could help was if I paid the remaining 6-months fees, then they could shut it off with no monthly fees... How's that for "compromise"? I couldn't pay them, they threatened with collections, I said "you can't get blood from a rock", then threatened to shut it off. I'm back to making what I was before the lockdown and am doing fine with all the vendors that worked with me to help me through a few months. You know I'm done with virtuagym as soon as they're paid off. Do a web search for virtuagym and subscription fees before you buy. I waited too late to see this was a HUGE issue. **What problems is Virtuagym solving and how is that benefiting you?** Originally it worked in writing personal plans and sending with videos, but once I looked more closely at other programs, their videos and flexibility in writing custom programs is MUCH better. **Official Response from Virtuagym:** > Hello, We are extremely sorry to hear about your experience. At Virtuagym we have been working very hard to prevent any limitations and constraints from the pandemic that may hinder our customers' experience, through a whole collaboration process with our clients to overcome these challenges. Therefore, we have been providing our customers with different financial relief options avoiding the breach of their license, and facilitating this process for both sides. Since this wasn't your case, we would love to talk to you and have a better understanding of this situation to take the necessary steps, so please feel welcome to email us at support@virtuagym.com. Team Virtuagym ### 46. Top application! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2020 **What do you like best about Virtuagym?** It is a very professional app with a nice appearance. Especially during the Corona crisis, we have been able to continuously communicate with our members. **What do you dislike about Virtuagym?** Sometimes some components can function awkwardly. Generally, that is resolved. **Recommendations to others considering Virtuagym:** It is truly one of the most comprehensive apps in every aspect and constantly evolving. **What problems is Virtuagym solving and how is that benefiting you?** In 2019, we chose a new membership system and I was well assisted with that. ### 47. I have already 10 companys which us virtuagym. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2020 **What do you like best about Virtuagym?** Most of all i like the trainingstool and also the great trainings avatar! **What do you dislike about Virtuagym?** There are no downsights in the virtuagym app. **Recommendations to others considering Virtuagym:** If you want to grow your business you have to use virtuagym as your software! **What problems is Virtuagym solving and how is that benefiting you?** I solve the covid 19 problems with virtuagym because i can use this tool online for my costumers. ### 48. Young, dynamic and committed **Rating:** 4.5/5.0 stars **Reviewed by:** Wolf-Patrick S. | Enterprise (> 1000 emp.) **Reviewed Date:** December 09, 2020 **What do you like best about Virtuagym?** The possibilities within the app are great. Through fast and short ways everybody can create his training plan and reach his goals. **What do you dislike about Virtuagym?** What is missing is a recommendation tool how members recruit members **Recommendations to others considering Virtuagym:** The app solves problems digitally and you can easily track and coach your members' goals **What problems is Virtuagym solving and how is that benefiting you?** The digitalization of our training plans **Official Response from Virtuagym:** > Hi Patrick. Happy to hear you're satisfied with our service, we'll pass on your kind words and feedback to Christoph and the German service team. Thanks! Best Team Virtuagym ### 49. User friendly and high quality software **Rating:** 4.5/5.0 stars **Reviewed by:** Jerry v. | Auteur (o.a. Emerce, Bloovi), Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2020 **What do you like best about Virtuagym?** I like the interface. As an owner of a gym or fitness platform, it's really easy to manage all the different options within the tool. **What do you dislike about Virtuagym?** There is nothing I dislike but maybe the pricing could be even a little bit better. **What problems is Virtuagym solving and how is that benefiting you?** Building a community and selling (online) products. ### 50. We are happy with Virtuagym. Nice app and member administration software **Rating:** 5.0/5.0 stars **Reviewed by:** Roy T. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 23, 2020 **What do you like best about Virtuagym?** The app is very good. And we like the extra's as the Fitnation Webinars. And we are happy with the coaching module. **What do you dislike about Virtuagym?** We would like to see more financial data **What problems is Virtuagym solving and how is that benefiting you?** We are capable of helping more members in less time. ## Virtuagym Discussions - [What does Virtuagym do?](https://www.g2.com/discussions/what-does-virtuagym-do) - [What is the Trainerize app?](https://www.g2.com/discussions/what-is-the-trainerize-app) - [How much does Virtuagym cost?](https://www.g2.com/discussions/how-much-does-virtuagym-cost) - [What is Virtuagym?](https://www.g2.com/discussions/what-is-virtuagym) - [None](https://www.g2.com/discussions/37782-none) - 1 upvote - [View Virtuagym pricing details and edition comparison](https://www.g2.com/products/virtuagym/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+09%3A48%3A23+-0500&secure%5Bsession_id%5D=6b6a0e9e-73e3-4bcb-8a99-7190d094fce7&secure%5Btoken%5D=b6857bae41049c71ebedad07be550e14aad3ff4bf32e8e3ddb30c69ac655ae5e&format=llm_user) ## Virtuagym Features **Business Administration** - Marketing Tools - Payment Gateway - E-Signature **Class Management** - Class Scheduling - Attendance Tracking **Billing & Revenue - Gym Management** - Automated Collections - Merchandise Sales - Invoicing **Administrative** - Workflow Management - Billing - Security and Authorization - Practice Management - Appointment Scheduler - Patient Portal **Business Management** - Staff Management - Payroll - Analytics and Reporting - Billing and Invoicing **Training Tools** - Workout Planning - Goal Tracking - Scheduling - Reporting - Nutrition Tools **Administration** - Student Database - Online Portal - Payments - Marketing Tools **Class Management** - Self-Service Portals - Scheduling - Communications - Recitals and Events **Agentic AI - Gym Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance **Facility Management - Gym Management** - Scheduling & Reservations **Client Manangement** - Personalization - Mobile App - Student Profiles **Agentic AI - Personal Training** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Data & Reporting - Gym Management** - Data Collection - Reports & Dashboards **Integrations** - Marketing Platforms - Point of Sale (POS) Systems **Membership - Gym Management** - Contract Creation - Lead Management - Online Member Portal - Performance Tracking - Marketing Tools ## Top Virtuagym Alternatives - [Mindbody](https://www.g2.com/products/mindbody/reviews) - 3.7/5.0 (486 reviews) - [PushPress](https://www.g2.com/products/pushpress/reviews) - 4.8/5.0 (194 reviews) - [ABC Glofox](https://www.g2.com/products/abc-glofox/reviews) - 4.5/5.0 (139 reviews)