vibefam Reviews & Product Details

Vibefam makes running our Pilates studio easier by cutting down on manual tasks. Members can book classes online, while we use the reports to monitor sales and prepare financial statements. Its tiered payroll feature helps calculate instructor pay, and we also use the system to keep track of our grip-sock inventory. Review collected by and hosted on G2.com.

We’ve run into some bugs, but the system has generally worked well for us. The support team has been helpful when we’ve reported issues, although some fixes take time. We’ve only recently learned about the chat support option and plan to use it when we need quick help. Review collected by and hosted on G2.com.

The move to Vibefam was straightforward. Our Account Manager helped us set up classes, bookings, and member details, and the migration took around one to two weeks without a major disruption to operations. Scheduling is easy to manage, email notifications work well for us, and I’ve liked the features added in updates. Review collected by and hosted on G2.com.

Overall, Vibefam has worked well for our gym. I do have a couple of feature suggestions: it would be helpful to let customers buy multiple packages or items in one payment, and to let staff record in-person merchandise sales without asking members to purchase through the platform. I appreciate that the team has been open to constructive feedback. Review collected by and hosted on G2.com.

What’s helped most is how straightforward Vibefam has been to set up. Instructor scheduling didn’t take much effort, and the booking website means members can book their own classes without needing us involved every time. Being able to track bookings and attendance in one place has made things easier to keep on top of, and the platform and app give members a convenient way to book from their phone.

Setting up packages in the dashboard was simple too, and turning on recurring monthly billing has saved us from having to chase payments ourselves. Onboarding was genuinely user-friendly, and the support team has been great every time we’ve reached out. Review collected by and hosted on G2.com.

One area we’d like to see improved is the studio rating feature. We would prefer more control over whether ratings are shown. There are a few areas where the platform could be smoother also, but the support team is available to help when we experience bugs or need guidance. Review collected by and hosted on G2.com.

I teach a variety of classes, so having a clear and easy-to-manage schedule makes a big difference. I can quickly see what I'm teaching each day, and it's easy to check who's booked into my classes before they start. Taking attendance is straightforward, and I like that I only see my own classes instead of everyone's schedule, which keeps everything simple and uncluttered. Overall, the platform is easy to use and makes managing my classes feel effortless. Review collected by and hosted on G2.com.

Nothing major so far. If something ever comes up, there's a support channel to reach out to, and they've been quick to respond whenever needed. But I do have a suggestion on giving a notification for the instructors whenever there's changes in the class scheduling via app or email Review collected by and hosted on G2.com.

Using Vibefam for our swim school has been a good experience because the platform is simple and easy to navigate. The calendar is one of the most useful features, especially for viewing each teacher’s schedule across the day or week, which helps a lot with planning. It’s also straightforward for the admin team to handle attendance, and pulling reports, including payment reports, is fast and easy. Overall, the system feels clear and manageable, with only minor issues from time to time. Review collected by and hosted on G2.com.

So far, there has not been anything major to raise. There have only been a few small issues along the way, but overall they have been manageable. A few parts of the system could be smoother, and there have been occasional minor booking issues for parents, though nothing that has seriously affected operations. Review collected by and hosted on G2.com.

Vibefam has made our day-to-day operations much more efficient by centralizing bookings, scheduling, attendance, and class management in one platform. The system is intuitive and easy to navigate, making it simple to view class schedules and manage attendance. One feature I particularly like is the schedule overview, which provides a clear snapshot of all classes and makes planning much more convenient. I also find the reviews feature valuable, as it allows us to gather student feedback on instructors and continuously improve the class experience. In addition, the reminder feature helps instructors stay organized by keeping track of their classes across multiple studio locations. Overall, Vibefam is a well-designed platform that has become an important part of our daily operations. Review collected by and hosted on G2.com.

At the moment, nothing significant comes to mind. The features we use regularly perform well, and I haven't encountered any major issues while using the platform. Review collected by and hosted on G2.com.

Class scheduling has been really easy to manage from the start, and having an online booking site for members has cut down a lot of the manual admin on our end. I also like how flexible it is, we can offer group classes, shareable packages, and private sessions all within the same platform without having to create separate systems for each.

Everything is in one place, whether I'm quickly checking something on my phone or working from my computer. The interface is clean, intuitive, and easy for both our team and our members to use. That's something I really value because I want members to have the smoothest booking experience possible. On top of that, the support team has always been responsive and genuinely helpful whenever we've needed assistance. Review collected by and hosted on G2.com.

Nothing significant to point to. The support team has stayed easy to reach whenever a question comes up. Review collected by and hosted on G2.com.

A big part of my job is making sure everything runs smoothly from the moment a new member signs up to when they attend their first class, and Vibefam has taken a lot of the manual work out of that process. Scheduling has been much more flexible than the software we used before, especially when setting up recurring classes for the weeks ahead.

It's also really easy to create packages and set up online payments, which has saved us quite a bit of time. Since we offer both adult and kids' classes, I also appreciate that children can be linked under a parent's account. It keeps everything organised and means I don't have to jump between different systems to keep track of who's attending.

I also like having billing, membership details, and package balances all in one place, so I can answer member questions straight away without digging through records. The email announcement feature has been really useful too, making it quick and easy to keep everyone updated. Review collected by and hosted on G2.com.

Nothing major has come up so far. I do have a few suggestions around the scheduling features and the booking flow for members with multiple packages, but overall it's been a positive experience. Whenever I've had questions or shared feedback, the support team has been quick to help and walk me through everything Review collected by and hosted on G2.com.

One thing that really stood out to me was how smooth the onboarding process was. We were able to get started without too much disruption, and as we became more familiar with the platform, we naturally started using more of its features. Today we use much more than just scheduling and bookings. The branded app has been great for our members, and the website banner has been really useful for sharing announcements or important updates with everyone at once.

I also like that everything is part of the same platform, so it doesn't feel like we're juggling different tools. Considering everything it offers, I think it's well worth the investment, and whenever we've had questions, the support team has always been responsive and easy to work with.

We can also access it conveniently from a phone or desktop. The price point is another great thing from vibefam too. Review collected by and hosted on G2.com.

I haven't experienced any major issues. I’m happy with the features available. But maybe can improve on the AI website builder to be more customisable and flexible. I can always reach out to the support team whenever I need help from them because they are contactable. Review collected by and hosted on G2.com.

Vibefam brings everything about studio operations into one place so it can actually run accurately no matter which location I'm teaching at. I like that I can check my class schedule straight from my phone, it's quick and I don't have to be at a computer to know what's coming up. The variety of classes we offer, including 1-on-1 training appointments, is all handled smoothly on the platform. It also didn't take long for me to get comfortable using it, the first time I logged in during onboarding, I was able to figure things out pretty quickly. Tracking attendance has been another plus, it's straightforward and saves me from having to do it manually. I've also started using the member review feature, which lets me see how members felt after a class, it's genuinely helpful for understanding what's working and where I can improve. And with the ClassPass integration, I haven't dealt with any overbooking problems, which gives me one less thing to worry about. Review collected by and hosted on G2.com.

Nothing so far. I do feel confident that a support team is there if I ever need help with something and the flow is easy too. There’s a dedicated channel to complain or raise tickets even scheduling a call if you prefer to do so. One thing that could make it even better is a built-in option to share member reviews directly from the app to social media like Instagram or Facebook, instead of needing to take screenshots manually. Review collected by and hosted on G2.com.