Gym Insight Reviews & Product Details

I love how easy the software is to use and navigate. I also really love the customer support that I receive every single time I reach out (which is a lot)! Review collected by and hosted on G2.com.

If I had to be picky, I wish the portal and the app were "prettier" ? For example more customizable features like theme changes. It's super easy to use, which I love, but maybe too basic.. That's not really something significant, but that's all I could really say I "dislike". Review collected by and hosted on G2.com.

Gym Insight has been a game changer for my business. I don't have a bricks and mortar gym but do have a team that services clients throughout a tri-state area. So whether we are on the road or working from home, Gym insight enables me to easily manage my business no matter where I am as well as push through important information so my team can manage their clients as well.

Gym Insight was easy to implement, has improved my overall collections not to mention enhance client satisfaction and retention. Aside from the ease and convenience of the Platform, the training and support is off the charts. Review collected by and hosted on G2.com.

To be honest, I have yet to find a down side of this platform, there isn't one thing I dislike. As a small business owner and not overly tech savvy this platform is easy to use, comprehensive and the support is off the charts. The one thing I wished It could do was send invoices but again not a dislike. Review collected by and hosted on G2.com.

The most helpful is seeing who's being charged, when they're being charged and when the charges will take place with advanced notice, thanks to good reporting. Review collected by and hosted on G2.com.

I wouldn't say a downfall, because I haven't used it yet, but I would like to start adding personal training clients, scheduling and tracking their session uses. I am aware that this is possible within Gym Insight, but have yet to get into this functionality. Review collected by and hosted on G2.com.

There is so much I like about Gym Insight. I especially love their customer service; always friendly and very helpful. The software is user friendly and much more efficient than our previous software company. The implementation and transition to Gym Insight was relatively easy and efficient. I highly recommed Gym Insight to everyone! Review collected by and hosted on G2.com.

I haven't come across anything that I dislike about Gym Insight at this point. Every interaction has been positive. Review collected by and hosted on G2.com.

I have a 24 hour gym and Gym Insight has made a huge difference in managing my gym. My members love the app and the ability to see class schedules and reserve them. I also love the fact that Customer Service is so responsive to questions or issues when they arise. Extra bonus is the appointment widget for my sauna. Honestly. I could go on and on!! As I mentioned above definitely "The best decision I ever made!!" Review collected by and hosted on G2.com.

Honest answer.........I don't dislike anything. They keep improving and improving!! Review collected by and hosted on G2.com.

User friendly! Im able to train Staff fast and efficiently. Sales Guru app working perfectly on ipad and even iphone! All my members like the Member App too. Steeven Cole and the customer support have been very on top of all of my questions throughout onboarding even to now Review collected by and hosted on G2.com.

I would like to be able to checkout customers with multiple items per transaction, but I hear this POS functionality is coming soon and look forward to it! Review collected by and hosted on G2.com.

What I like most about Gym Insight is the ease of use. Learning this new system took less than a week and training new employees on this system is so much faster than our old system. It's much easier to sign up new members and provide them with accurate information about their accounts. Review collected by and hosted on G2.com.

Lack of dedicated of Point-of-Sale system. However, that system is in the works and should be out shortly. Review collected by and hosted on G2.com.

It was built with the user in mind. Everything is quick, simple, easy to navigate and use. It was well thought out and easy to learn by our staff. The software has been great but the customer service has been top notch. As we've needed help during our transition to Gym Insight, the team has be right there to assist. They have gone above and beyond to not only train us in the system, but to also assist us with knowledge in ways to improve our business using their product. We have worked closely with Abi and Anthony throughout our move and they have both been exceptional. The whole team has been great. Review collected by and hosted on G2.com.

Nothing to dislike only wish they had an integrated timeclock for my staff. Review collected by and hosted on G2.com.

The best part about Gym Insight so far has been the people. They are all so easy to work with and extremely patient. The software if very user friendly as well but the people and customer service is why I chose GI. Review collected by and hosted on G2.com.

The only thing I dislike was the data transfer process but this is not GI's fault. Any data transfer is awful and would be with any company. But GI did a great job and made it less stressful than it could have been. Again they were extremely patient and helpful during the entire process. Review collected by and hosted on G2.com.

The customer support, very happy with the quick help Review collected by and hosted on G2.com.

Really nothing... everything's been really smooth and easy Review collected by and hosted on G2.com.