# Captello Reviews **Vendor:** Captello **Category:** [Lead Retrieval Software](https://www.g2.com/categories/lead-retrieval) **Average Rating:** 4.8/5.0 **Total Reviews:** 170 ## About Captello Captello is an end-to-end demand generation platform built to help organizations maximize event pipeline and ROI. Trusted by leading global enterprises, Captello includes industry-leading solutions for lead capture, event engagement and networking, meeting management, follow-up, and more—connecting every stage of the event journey in one unified platform. Events often struggle with fragmented data, delayed follow-up, and limited visibility into attendee engagement and meeting outcomes. These gaps make it difficult for exhibitors and organizers to understand true event performance or convert conversations into a pipeline. Captello brings these touchpoints together, capturing and enriching data across the entire event lifecycle to provide a unified view of engagement, conversations, meetings, and lead activity. With more than 6,000 integrations, Captello helps teams streamline workflows, capture and manage meetings, and automatically follow up while interest is highest. The platform turns every interaction into actionable insights that drive pipeline and measurable ROI. From intelligent badge scanning and AI-assisted lead capture to full meeting lifecycle management and automated follow-ups, Captello transforms events into powerful demand generation engines. ## Captello Pros & Cons **What users like:** - Users highlight the **ease of use** of Captello, appreciating its intuitive UI and responsive support during events. (77 reviews) - Users praise Captello for its **seamless lead management** , enhancing lead capture and integration capabilities with HubSpot. (47 reviews) - Users commend the **responsive and supportive customer support** from Captello, enhancing their event management experience significantly. (46 reviews) - Users appreciate the **ease of lead generation** with Captello’s integration and intuitive features for capturing leads effectively. (46 reviews) - Users praise the **easy setup** of Captello, allowing for a smooth and efficient experience right from the start. (44 reviews) - Helpful (41 reviews) - Customizability (40 reviews) - Customization (35 reviews) - Features (32 reviews) - Intuitive (32 reviews) **What users dislike:** - Users find the **learning curve steep** for Captello, requiring extensive setup and ongoing assistance from tech teams. (20 reviews) - Users find the **steep learning curve** of Captello overwhelming, requiring significant time and support for effective onboarding. (13 reviews) - Users face **integration challenges** with Captello, requiring external assistance and experiencing difficulties with CRM systems. (12 reviews) - Users often face **lead management issues** , particularly with complex updates and HubSpot integration challenges. (11 reviews) - Users find the **complexity** of Captello overwhelming, hindering their ability to fully utilize its features. (7 reviews) - Event Management (7 reviews) - Users find Captello **expensive** , with high costs for add-ons making it difficult to sell to clients. (7 reviews) - Inefficient Processes (7 reviews) - Time-Consuming (7 reviews) - Unintuitive Interface (7 reviews) ## Captello Reviews ### 1. Seamless, Good Assistance, Easy to Use for our sales team. **Rating:** 4.0/5.0 stars **Reviewed by:** Amanda E. **Reviewed Date:** May 27, 2025 **What do you like best about Captello?** Pros: Easy setup and user-friendly interface Real-time lead capture and data syncing Customizable forms and automation Insightful dashboards for ROI tracking Outstanding customer support **What do you dislike about Captello?** The only issue is one that you would have with any ULC software and that is gaining access to the dev/api kit for shows as some platforms simply do not share the info. We work around that by importing our leads post event into Captello so we can continue to have all the benefits of our lead capture in one place. **What problems is Captello solving and how is that benefiting you?** We've deployed Captello as our universal lead capture solution across all the tradeshows we attend, and it's been a game-changer. Prior to Captello, our team struggled with inconsistent capture methods, manual processes, and limited visibility into lead performance and event ROI. Captello solved all of that. The setup was intuitive, the support team was responsive, and the software itself is incredibly flexible. We now have a centralized, streamlined system that works for both small regional shows and large national conferences. It allows our sales and marketing teams to work from the same playbook with customized forms, instant data syncing, and smart integrations into our CRM. One of the biggest wins has been the ability to generate real-time dashboards that help us clearly articulate event performance and lead quality—no more guessing or chasing down spreadsheets post-show. ### 2. Generating Better High Quality Leads at Tradeshows. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Machinery **Reviewed Date:** April 21, 2026 **What do you like best about Captello?** Being able to customize our lead capture form to best fit our industry since it is so niche. We also had a booth challenge where people could scan QR codes around our booth to create an engaging environment and it went amazing! Overall the leads capture were 100% more qualified, easy to export our of Captello, we could customize the export to only include data that we wanted. Overall very happy! **What do you dislike about Captello?** The only fluke that we noticed was in our booth challenge, after you'd scan a QR code, complete the question and earn the points you'd have to fully wait for the screen pop-up to run it's course to get the points. If you didn't exit out of that screen before you'd scan the next one that window would pop-up inside that first QR code window. **What problems is Captello solving and how is that benefiting you?** Having one platform that we use for lead capture at all trade shows we attend at an affordable price and super easy to use! ### 3. Amazing Captello Team Support and an Fun Platform to Gamify your Event **Rating:** 5.0/5.0 stars **Reviewed by:** Bridget O. | Event Lead, Human Cell Atlas, Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2026 **What do you like best about Captello?** The team at Captello was amazing to work with. They were incredibly helpful and took the time to teach us how to set everything up. The platform was easy to use, and it was genuinely fun to customize. I also really enjoyed the ability to take notes using audio. **What do you dislike about Captello?** At times, it was a bit confusing to tell which features were included and which weren’t. Learning what the differences were between activations and experiences was the main confusion **What problems is Captello solving and how is that benefiting you?** Captello is helping us drive more ROI for our event and for the sponsors exhibiting and using Captello at their booths. It’s also helping us engage attendees in new, fun ways throughout the event. ### 4. A Game-Changer for Event Lead Management **Rating:** 4.5/5.0 stars **Reviewed by:** Allie D. **Reviewed Date:** January 07, 2026 **What do you like best about Captello?** Captello has been an incredibly valuable tool for our event and lead management needs. From on-site lead capture to post-event follow-up, the platform makes it easy to collect, organize, and activate leads without the usual headaches that come with events. The interface is user-friendly, reliable, and clearly built with real event teams in mind. It streamlines workflows, integrates well with other systems, and helps ensure no lead slips through the cracks. What really stands out is how much time it saves our team while still providing clean, actionable data for sales and marketing. On top of the product itself, the Captello team has been responsive and supportive whenever questions come up. It’s clear they care about their users and are constantly improving the platform based on real feedback. **What do you dislike about Captello?** While Captello is a powerful lead capture and management platform, there are a few areas where there’s room for improvement: Learning Curve for Advanced Features Some of the more advanced features and settings take a bit of time to fully understand and configure—especially for users who are new to event lead management software. Customization Options Although the platform offers solid customization, there were a few specific fields and display options we wished were more flexible right out of the box. Mobile App Performance During high-traffic events, the mobile app can occasionally feel a bit slow or laggy, especially when capturing a large number of leads in quick succession. **What problems is Captello solving and how is that benefiting you?** Captello solves one of the biggest challenges most event teams face: capturing quality leads efficiently and turning them into action-ready sales opportunities. Before using Captello, collecting contact information at events often meant scanning badges manually, juggling spreadsheets, and risking lost or incomplete data. The platform eliminates that chaos. ### 5. Captello Makes Lead Capture and ROI Tracking Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Parker B. | Revenue Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** January 09, 2026 **What do you like best about Captello?** Captello’s integration with HubSpot and the intuitive form builder are game-changers. It’s incredibly easy to set up and customize properties for mapping to HubSpot, which allows us to enroll contacts into nurture campaigns seamlessly. The ROI dashboard and flexibility for capturing leads make Captello a standout solution in the lead capture space. **What do you dislike about Captello?** At this time, there are no features we dislike about the platform. **What problems is Captello solving and how is that benefiting you?** Our biggest challenge was tracking ROI for conferences and events. Captello provides a robust platform that not only tracks ROI but also enables instant lead import into our CRM for nurturing campaigns. This has significantly improved our ability to measure success and maximize return on investment. ### 6. Customizable, Fast, and User-Friendly: Captello Delivers Seamless Lead Capture **Rating:** 5.0/5.0 stars **Reviewed by:** Allison D. | Senior Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 02, 2025 **What do you like best about Captello?** What is most helpful about this platform is the customization. You can tailor your experience and your team's experience based on your current process or enhance the lead ingestion process with their breadth of tools and features--they've truly thought of everything. So far, I've been really impressed with their onboarding process, ease of implementation, knowledgeable customer support and sales teams and overall responsiveness. I was about to set our company up in no time and the sales reps have loved having lead capture and scanning abilities right on their cell phones. **What do you dislike about Captello?** I don't have a dislike yet. I would say that the only barrier has been change management within our organization and meeting people at their different technical abilities-- but even with that Captello has gotten rave reviews from our onsite sales team! **What problems is Captello solving and how is that benefiting you?** Before Captello, capturing leads at events was often manual, inconsistent, and costly to purchase and set up for every event. With Captello we can: Customize the lead capture experience to match our workflows and branding. Scan and collect leads instantly using mobile devices, which our sales reps love. Automate lead ingestion into our systems, reducing manual entry and errors. Track performance and engagement in real time, helping us optimize campaigns faster. The biggest benefit has been speed and flexibility—our team was up and running quickly thanks to Captello’s smooth onboarding and responsive support. It’s made our event marketing more agile and impactful. ### 7. Streamlined Lead Capture **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction **Reviewed Date:** April 06, 2026 **What do you like best about Captello?** I like that we can customize questions within Captello based on the needs of each trade show. Our needs differ based on which show we attend so this is a useful feature. **What do you dislike about Captello?** The options for the data export are a little limited. It would be helpful to set up a template that only includes the variables that I want to export. **What problems is Captello solving and how is that benefiting you?** This saves us from the booth staff holding onto physically business cards and manually entering them into a Google Sheet. ### 8. Captello is a game changer for our lead capture and nurture! **Rating:** 5.0/5.0 stars **Reviewed by:** Heidi U. | Trade Show & Event Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 26, 2025 **What do you like best about Captello?** Captello is a very intuitive platform and is very user friendly. I am not as tech savvy as I would like (sadly) but even I am able to navigate the platform and setup forms. In addition- the entire team at Captello from Account Services to Project Management to Support are phenomenal and extremely fantastic to work with. The many questions that I had prior to onboarding as well as during the onboarding process and now as a frequent user were answered thoughtfully and thoroughly. My marketing and analytics team has been blown away by the increased level of data and detail we are able to glean by using Captello v. previous solutions provided by show organizers. I would recommend it hands down to anyone in my role! **What do you dislike about Captello?** While we are still fairly new to Captello- I have yet to encounter any issues or reasons to dislike the platform. My experience has been smooth, easy and has exceeded my expectations. **What problems is Captello solving and how is that benefiting you?** Prior to bringing Captello into our marketing team we felt limited by the costs associated with lead capture device rentals and license fees offered by show organizers. Additionally- with a limited number of devices on the booth- we didn't have the bandwidth to accurately capture the essential data we were looking to gather from prospective customers. It has truly opened up a whole new world for us and has already moved the needle for both our marketing team as well as our sales organization. ### 9. Efficient, Easy-to-Use Lead Management **Rating:** 5.0/5.0 stars **Reviewed by:** Drew L. | Marketing Communications Manager, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2025 **What do you like best about Captello?** I have been using Captello Lead Capture Software for 3 years, mainly to gather lists of leads from events for post-event email follow-ups. I appreciate how it saves me time by streamlining the process of building lists based on lead activity from events. The software is easy to use, which is one of its great advantages, and I find that information is presented in a straightforward manner. I have encountered no issues in accomplishing my tasks, as it is efficient, effective, and reliable. The initial setup was easy for me, allowing a smooth start, and I feel confident recommending Captello Lead Capture Software to others, giving it a perfect score of 10 for recommendation. **What do you dislike about Captello?** Nothing to report from me. My use for Captello is pretty straightforward and simple! **What problems is Captello solving and how is that benefiting you?** I use Captello Lead Capture Software to efficiently build lead lists from events, saving time on post-event email follow-ups. It's user-friendly, presents information clearly, and is both effective and reliable. ### 10. Exceeded our Expectations - Pleasure to work with! **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica R. | Senior Account Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 20, 2025 **What do you like best about Captello?** We partnered with Captello to create a dynamic scavenger hunt experience centered around people and movement. We shared our vision, and they brought it to life seamlessly. The platform was incredibly user-friendly, visually appealing, and its features far exceeded our expectations. A special thanks to Sabrina, who was an absolute pleasure to work with! She was responsive, patient, and attentive—taking every concern seriously and helping us troubleshoot even the smallest details before our event. Thanks to her support, everything ran perfectly, and engagement was higher than we ever imagined. We’re already planning to use Captello again—it was that impactful! **What do you dislike about Captello?** We noticed a few quirks with punctuation occasionally not flowing through and sometimes adding extra numbers, but we were able to address most of these ahead of the event. Overall, the platform is very easy to use, though a bit on the manual side. **What problems is Captello solving and how is that benefiting you?** We needed a way to capture data through a gamified “scavenger hunt,” where advisors would scan printed QR codes for each of our hoteliers. The advisors who scanned the most codes would win prizes. Captello provided the perfect solution—delivering lead capture, a real-time leaderboard, and a clear way to track which hotels each advisor had already visited and which they hadn’t yet. On top of that, we were able to add trivia questions and fun facts, which further fueled competition, engagement, and fun. Everything was presented on a clean, easy-to-use landing page that was both informative and visually appealing. The results spoke for themselves: we tracked over 5,200 engagement opportunities across 545 participants. It was an incredible success! ### 11. Captello eliminates manual work, freeing up time to focus on other responsibilities **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services **Reviewed Date:** January 08, 2026 **What do you like best about Captello?** There are several elements I like about Captello, the main being its ability to connect with our CRM systems and have data automatically flow. This eliminates the old way in which we did things after a trade show - download the registration report, enrich the data, send it off to a BDR team, often experiencing delays and incorrect data. Instead Captello automatically flows and eliminates any of those previous delays or inconsistencies. I appreciate the vast qualifying options and different functions beyond lead scanning, like prizes, games, etc. **What do you dislike about Captello?** I don't dislike anything, other than there are so many options, it's a bit overwhelming. I know I don't use Captello to it's full capacity because of this. However, the support team is amazing and willing to step in and help whenever I have questions, issues, or need assistance setting up an event. **What problems is Captello solving and how is that benefiting you?** Eliminating the need for long, often error-filled manual work. The ability to seamlessly flow into our CRM means no manual lifting in terms of downloading registration reports, inputting data into templates, enriching the date, and sending off to our automation team for loading into Salesforce. Instead, we set it up and let it flow, making it a faster and more efficient process. ### 12. Great service and friendly team! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services **Reviewed Date:** January 07, 2026 **What do you like best about Captello?** I appreciate the ease of use and the many customization options so we can fine tune the rep experience to be exactly how we like it. I also appreciate the timeliness and clarity of the Captello team when asked questions or scheduling meetings to discuss issues or solutions. **What do you dislike about Captello?** The only issues I have with Captello's software is that it's just that, software. You're going to run into issues here and then if something isn't quite working properly or if it wasn't set up correctly due to user error (most of the time on our end) as one might, but the team is very helpful and so far we have always been able to work out kinks smoothly and efficiently. **What problems is Captello solving and how is that benefiting you?** Captello streamlines our process for capturing leads and allows us to keep all of our information in one place as much as possible. Without them, our process would take twice as long and be much more confusing. Plus, sales reps have so much access to lookup features and other supplementary options to fill data while on the floor, making their jobs easier, that we are finding that meeting our lead quotas is not only doable, but easy. ### 13. A great product for event lead capture **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services **Reviewed Date:** January 06, 2026 **What do you like best about Captello?** Easy connection to SFDC which not only allows you to capture real time data in Salesforce, but also allows you to tie it back to the campaign and also add campaign member statuses which many other vendors we initially talked to, were unable to do. The Captello event forms are very detailed and customizable templates, allowing admins to capture everything you may want, or remove parts you don't need. Once you've gotten everything set-up and the integration is complete, it's nice having the ability to essentially do everything you need on your own within the form, creating a new form, adding new team members, etc. For the team members attending events, the tool is quite user friendly, with an intuitive interface. **What do you dislike about Captello?** The initial set up was quite complicated and person responsible for our onboarding didn't seem to know much about what she was doing, so we had to bring a tech person onto a separate call, and then follow-up calls to finally get everything ready in time (and we were told it would be very easy and could be done on one call. Though its mostly hands off after the initial set-up is complete, any issues end up making us bring on our RevOp team for help. The process to do an API set-up for an event is more difficult than other systems I've used because their team is required to do it (and they request it multiple weeks in advance vs being able to set up yourself). Lastly, while it's great to have the ability to update / change / build everything in the templates on your own, its generally time consuming and many times, we've had to ask for process documentation or help from our account manager (when some tools have teams that will simply do it for you). **What problems is Captello solving and how is that benefiting you?** Captello helps us quickly and accurately capture leads, without manual or delayed entry of excel files into our CRM. Because of this, it also allows us to follow up much quicker, tagging all leads from an event to their campaign, and update their campaign member statuses accordingly. ### 14. Very easy to use and customize to our needs. Lots of features I didn't know were an option! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising **Reviewed Date:** April 06, 2026 **What do you like best about Captello?** All of the support and training to make my client feel informed and educated. Ease of product use. **What do you dislike about Captello?** Training could have been shortened I think or a guide ahead of time to fill out and then a meeting to input and crate maybe? **What problems is Captello solving and how is that benefiting you?** Having a lead capturing system that was user friendly and professional. Also to have ways to customize and set up stations was a cool feature. ### 15. a 360 lead capture, Intuitive and smart software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing **Reviewed Date:** December 17, 2025 **What do you like best about Captello?** It is simple to use, has many smart options **What do you dislike about Captello?** didn't find something like that yet.. i would have used this app for my entire marketing automation if it would expand it's solution. **What problems is Captello solving and how is that benefiting you?** it allows the entire team to scan leads at an event, which enables them to collect wider information compared to a hostess scanning the badge and moving on. it allows immediate communication with the lead, so we don't lose the momentum, and as an admin, i have an immediate clear view on all leads and their grading. it provides me with control on the tone of voice and the related materials for a unified communications, regardless on which sales person is communicating. ### 16. Captello to be a pivotal tool for customer engagement **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food Production **Reviewed Date:** February 11, 2026 **What do you like best about Captello?** Ease of use. this is a tool that allows everyone that is using it to see and share data. As we develop our own surveys we need a tool that can adapt for Domestic and International use. **What do you dislike about Captello?** I do not have any dislikes. All new tools require a real world test and our test was successful. **What problems is Captello solving and how is that benefiting you?** Captello will solve for instant communication and direct document delivery. This will allow for a faster onboarding experience, and open communication with prospects. ### 17. Streamlined and Integrated Event Lead Capture **Rating:** 4.0/5.0 stars **Reviewed by:** Kev T. | Senior Manager, GTM Data Operations & Analytics, Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2025 **What do you like best about Captello?** Captello makes it easy to capture and route event leads quickly, and the integration with our MAP significantly improved the speed of data availability for analysis. It’s reliable from a data quality and integration standpoint. **What do you dislike about Captello?** Nothing major stands out from my perspective, but feedback from our end users are minor setup or process alignment items rather than software limitations. **What problems is Captello solving and how is that benefiting you?** It bridges the gap between event lead capture and our marketing automation workflows, reducing turnaround time for lead follow-up and reporting. This has improved data consistency and speed to insight across GTM operations. ### 18. Captello has been a great tool for us **Rating:** 4.0/5.0 stars **Reviewed by:** James F. **Reviewed Date:** January 08, 2026 **What do you like best about Captello?** I like how Captello makes event lead capture fast, accurate, and effortless, giving our team reliable data we can act on immediately. **What do you dislike about Captello?** NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA **What problems is Captello solving and how is that benefiting you?** Easy lead capture on the booth and entry into our CRM ### 19. Great experience, account management, and overall lead capture software we have used! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages **Reviewed Date:** June 11, 2025 **What do you like best about Captello?** The ability to customize it the way we need it. We have a bunch of brands under Buyers Edge Platform, and each brand asks for specific options for lead collection at shows. With a previous partner, we could not customize, and it was difficult to get a hold of our account manager. Our account manager, Jessica, makes a BIG difference in how we feel as customers. We feel heard, and we think our company's goals align perfectly with Captello's. **What do you dislike about Captello?** I wish there was more flexibility with rolling over licenses. It is very difficult to try and gauge how many licenses we get a year as things change, and we acquire at least 1 company a year on average. It would be nice to know we can keep pricing at a specific tier after we purchase in bulk in the beginning of the contract. **What problems is Captello solving and how is that benefiting you?** Being able to customize forms, having the ability to have kiosk mode is also very beneficial - especially as some of our brands are exploring sending less people to shows and conferences, and are looking for ways to collect leads easily without overwhelming 1 person working the booth. Intelliscan has us excited as well as some of these show do not offer ANY lead capture options, and sometimes not even badges. WE have gotten a lot of feedback from our sales team, which ultimately this is for them, and it has been 99% positive. I believe the other 1% is not as quick to adapt and/or has not used lead capture software before. ### 20. CAPTELLO lead capture provides standardised data across mutiple events, countries and sales teams **Rating:** 5.0/5.0 stars **Reviewed by:** Zoe F. | Marketing Operations Leader, Enterprise (> 1000 emp.) **Reviewed Date:** June 06, 2024 **What do you like best about Captello?** The ability to customise the fields to our business needs and keep on brand. Easy set-up and integration with Marketo - no more manual list cleaning. Flexibility of use for in-person events, networking, and scanning business cards - the app is on everyone's phone for capturing data, wherever they are - always on. The in-app chat and instructions are helpful reference guides and keep the sales team on-site at an event connected in one place. Customer support from onboarding, training and walking us through our first event has been great. We have videos to refer back to in our dashboard and the documentation library **What do you dislike about Captello?** Not all event organisers will allow the API tool kit to integrate with their systems. **What problems is Captello solving and how is that benefiting you?** Previous post-event, I would receive data in a variety of formats from Excel files, business cards and emails with missing or incorrect data. Captello ensures that clean and complete data is captured from badge scans, manual input or business card scanners. ### 21. Easy and Exciting! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Relations **Reviewed Date:** September 18, 2025 **What do you like best about Captello?** The customer service from Captello is great - they are helpful and knowledgeable. We are implementing a scavenger hunt at our largest conference this year and are excited to have an easier way to track leads and generate traffic to our exhibitors booths. Plus, it's very customizable. **What do you dislike about Captello?** N/A - no comments to add. There is a lot to learn but Amanda is helping is through it! **What problems is Captello solving and how is that benefiting you?** We were using old school paper passports which don't really let you track who visits your booth. This will provide real results and leads to our exhibitors and be able to show the value. ### 22. Easy integration, fantastic support, user-friendly event lead capture app **Rating:** 4.5/5.0 stars **Reviewed by:** Jetteen H. | Head of Marketing Operations and Performance Marketing, Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2025 **What do you like best about Captello?** The platform is easy to use and navigate for admin users, allowing us to set up events and track leads with ease. The front-end event app is also very user-friendly, so our sales colleagues only need minimal enablement to use the app. From a CRM integration point of view, it is easy to connect to SFDC and Marketo, where we created an integration behind to make sure leads flow through to our CRM system with minimum configuration once the integration is done. The Captello team is also great in terms of support; they are reactive, provide numerous resources, and are very hands-on during the onboarding period. **What do you dislike about Captello?** The only downside to the app is its limitation of supporting different domains within one account. **What problems is Captello solving and how is that benefiting you?** We need an event management tool to streamline our lead capture in events, Captello supports this so our sales colleagues can easily capture contact info in event and then follow up the leads directly in our CRM system. ### 23. Great Onboarding Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services **Reviewed Date:** November 07, 2025 **What do you like best about Captello?** We've only used it once so far, so its early in our journey, but so far its very user friendly, easy to sync with the back-end, and has all of the functions and features we need. **What do you dislike about Captello?** Need a better meeting integration sync with booking onsite meetings via ChiliPiper **What problems is Captello solving and how is that benefiting you?** 24/7 access to lead capture, tracking all events and lead captures, allowing internal teams to have their own app, post-show analytics ### 24. it worked very well but onbaording was rough **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Construction **Reviewed Date:** April 06, 2026 **What do you like best about Captello?** once it was bulit and ready the UI was very easy to use and navagtte **What do you dislike about Captello?** the setup and onboarding, mainly the drawn out meetings **What problems is Captello solving and how is that benefiting you?** keeping track of all our leads from conexpo ### 25. Intuitive platform, easy to use, more features available, Great service, always available!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices **Reviewed Date:** February 24, 2026 **What do you like best about Captello?** Questionnaire, Follow up, Scan tool, Taking notes **What do you dislike about Captello?** It is a bit time consuming to add people to the events, that will be present at the event **What problems is Captello solving and how is that benefiting you?** Set up the questionnaire as we need the leads in our other CRM platform exactly the way that they can be uploaded and synced further ### 26. Great piece of software **Rating:** 5.0/5.0 stars **Reviewed by:** Nick V. **Reviewed Date:** August 06, 2025 **What do you like best about Captello?** Captello allows us to standardize our lead capture across teams and across events. The needs of each event varies wildly, but we can at least be sure that we will have a consistent method to capturing leads. **What do you dislike about Captello?** The web interface is a little dated, but that's not the end of the world. Some of our reps also want an easy way to accept leads using a computer, but this isn't always apparent to them or easy to find. The app is convenient, but sometimes our reps rely on their computers more for complex updates. **What problems is Captello solving and how is that benefiting you?** Captello solves our problems of capturing leads on site and syncing that data into our CRM. ### 27. Powerful, easy to use and scalable! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services **Reviewed Date:** September 03, 2025 **What do you like best about Captello?** Scalability and ease of use. Once you get the basics down, you can dive deeper into automation and integration as needed for your use case! **What do you dislike about Captello?** Nothing I have found so far. It gets a bit cumbersome the deeper you use Captello, but obviously more info is needed to integrate and automate your lead capture process seamlessly. **What problems is Captello solving and how is that benefiting you?** Integration into our marketing performance system and more so, less expensive to use our own lead capture tech for all our events. It also is a consistent platform so no need to train and re-train our reps using it! ### 28. Marketing Automations & Operations Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Noah A. | Marketing Operations Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 25, 2025 **What do you like best about Captello?** The seamless process of creating a lead capture form. Once I got the hang of creating the form and the templates, the user experience in creating the event forms has been absolutely smooth and easy! Also, customer service has been great! **What do you dislike about Captello?** Really not so much to complain about. The ONLY 2 critiques that I have are: 1) The process of creating a lead analyzer per event would be MUCH easier if I was able to clone the analyzer including the stages and the fulfillment actions attached. Right now, I can only duplicate the stages within the lead analyzer but need to go stage by stage to update the fulfilment actions within 2) We're still experiencing issues with our HubSpot integration, been trying to work with the integrations team but we haven't found the solution for some reason **What problems is Captello solving and how is that benefiting you?** Mass lead capture at tradeshows and events ### 29. Captello captivates as much as captures: Why the people behind the product matter most. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering **Reviewed Date:** April 29, 2025 **What do you like best about Captello?** The software is extremely intuitive in its features and uses (in which we are still learning about as a new user). It is good to see that the programmers who have developed the platform have done so with the event manager and user in mind. I love how Captello is always in a constant state of development and improvement as if it's a living entity, as the event world typically is as well. **What do you dislike about Captello?** The only dislike is that I really wish there was a better and more cost-effective API Developer work-around. That is the one roadblock that we are trying to navigate with the platform. Not really a dislike of the software. My answer to this question is very limited by my still new (and lack of thorough) knowledge of all of the capabilities. But the ability to capture as much information as quickly as possible is of the most benefit to us. **What problems is Captello solving and how is that benefiting you?** Real-time capture of information. On-site qualification of leads, robust post-show reporting. real-time content outreach after each scan, and the ability to engage our users, motivate them, and receive benchmarking data over time. ### 30. Easy to use and quick to pipeline **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software **Reviewed Date:** August 14, 2025 **What do you like best about Captello?** Extremely easy to use - the ability to create templates so you can click and go is such a timesaver. The immediate email feature is also a great touch to keep our leads warm while we are still on the show floor. I've never waited more than 10 minutes for support help - they are quick and have a solve within minutes, not hours. **What do you dislike about Captello?** There are a lot of add-ons and they are not cost effective. **What problems is Captello solving and how is that benefiting you?** Leads lost from shows, rep effectiveness at shows, and timeline to pipeline. Everything is faster, more efficient, and is giving us a much clearer idea of how we are doing in the field. With this information, we can make more educated decisions on where we should be placing effort and staff. ### 31. Good, but there some mistakes in UI and CX (might be more intuitive) **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services **Reviewed Date:** September 17, 2025 **What do you like best about Captello?** customization interface, customization of UI, dual function scanning QR and business card **What do you dislike about Captello?** There are several places in the application where I would like to go back just one step to the previous screen, but I am taken to the main menu instead. There is no access in the application to the function of deleting/erasing records created by mistake. **What problems is Captello solving and how is that benefiting you?** Collect all data about customers visiting the stand, although I believe that the application, in cooperation with IBC, could require a business e-mail address rather than a private one for registration, since this is a business event. Finding a person registered in Captello with their LinkedIn profile is a good solution. **Official Response from Brad Froese:** > Thank you so much for your thoughtful feedback! We’re thrilled to hear you appreciate the customization options in Captello, as well as the dual-functionality of QR and business card scanning. It's great to know these features are benefiting your lead capture process! We also truly value your suggestions regarding the UI and CX. We’re constantly working to improve user experience, and your input on navigation and deleting records has been noted. We understand how important it is to have a seamless flow when moving between screens, and we're excited to share that we’re actively exploring enhancements to make navigation even more intuitive. Thank you again for taking the time to share your experience. We’re working hard to support you with even more powerful solutions in the days ahead! ### 32. Fast and intuitive **Rating:** 5.0/5.0 stars **Reviewed by:** Esme M. | Sales **Reviewed Date:** September 17, 2025 **What do you like best about Captello?** scanner was fast and easy to use, the rapid scan feature was very useful **What do you dislike about Captello?** on the opening screen there are two logos and you hit one to wake up the phone. some people found that confusing **What problems is Captello solving and how is that benefiting you?** capturing leads at the tradeshow and presenting on a web portal is a quick way to get data and using the bespoke forms allows us to capture basic details about the interaction ### 33. Easy to Implement **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care **Reviewed Date:** December 17, 2025 **What do you like best about Captello?** I like being able to build out custom forms for lead retrieval. **What do you dislike about Captello?** There is a bit of a learning curve on the administrator side. **What problems is Captello solving and how is that benefiting you?** We needed a consistent lead capture system. Prior to Captello, we were using the lead retrieval platforms offered by the show organizers. This meant our reps had to learn a different platform for every event. ### 34. Captello Delivers: Easy Lead Scanning & Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care **Reviewed Date:** June 03, 2025 **What do you like best about Captello?** What I like best about Captello is its flexibility and customization. Whether we're attending or hosting an event, we can tailor the lead capture experience to fit our specific goals. The ability to lead score, take detailed notes, and access analytics—like session attendance and engagement—gives us a complete picture of our leads and helps us follow up more effectively. **What do you dislike about Captello?** Because Captello offers so many features and customization options, it can feel a bit overwhelming at first to navigate everything. However, the Captello team has been incredibly helpful in guiding us through the setup and helping us identify which tools and workflows best fit our specific event needs. **What problems is Captello solving and how is that benefiting you?** Captello has been a game-changer for both our hosted events and tradeshows. When we host our own events, it eliminates the need to manually track attendance—now badges can be scanned, which saves time and improves accuracy. At tradeshows, it replaces the need to rent expensive lead scanners onsite. We can capture, score, and manage leads all in one place, which streamlines our follow-up process and helps us get more value from every event. ### 35. Simplify Your Lead Process While Saving the Environment **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice **Reviewed Date:** August 27, 2025 **What do you like best about Captello?** Ease of use. Flexibility. Our Project Coordinator, Amanda Erisson, was amazing. **What do you dislike about Captello?** Captello Lead Capture Software has so many custom field options that it takes a little while to become familiar with all that it offers. It is a very robust system. **What problems is Captello solving and how is that benefiting you?** Efficient lead scanning system which enables us to eliminate vast amounts of paper collaterals and provides individual recruiter contact info and show-specific messaging to prospects in real time. ### 36. All-in-One Solution for Interactive Event Engagement **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software **Reviewed Date:** May 24, 2025 **What do you like best about Captello?** Captello makes it incredibly easy to capture and qualify leads at events with customized forms, interactive experiences, and real-time syncing. The ability to tailor lead capture flows to different personas or booth experiences has been a game-changer for our team. Its intuitive interface also allows event staff to get up and running with minimal training, which is a huge plus when working across multiple events or rotating team members. One of the biggest upsides is how it connects lead capture with follow-up workflows. We can trigger emails, segment leads, and push them directly to our CRM without delays, which has improved our speed-to-lead dramatically. The gamification and engagement tools also help us stand out at events, drawing in more attendees and creating a more memorable brand experience. Overall, Captello helps us drive more value from every event we attend. **What do you dislike about Captello?** While the basics are intuitive, some of the more advanced customization options can take time to fully understand and implement. **What problems is Captello solving and how is that benefiting you?** Captello solves the challenge of manually capturing and organizing leads at events by providing a digital, streamlined, and highly customizable platform. Instead of relying on business cards or basic badge scans, we can collect detailed, qualified lead information on the spot—complete with notes, scores, and follow-up triggers. This saves time post-event, reduces lead loss, and improves our speed-to-lead, which ultimately helps us convert more opportunities and demonstrate better ROI from our events. It also helps standardize how we collect leads across different shows and teams, making reporting and handoffs much smoother. ### 37. very positive experience! Excellent teacher and great support staff **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software **Reviewed Date:** October 08, 2025 **What do you like best about Captello?** capturing leads on the spot with business cards so we dont have to manually add them in **What do you dislike about Captello?** I did not find anything I disliked about it **What problems is Captello solving and how is that benefiting you?** tracking leads that come to our booth.allowing us to register people at events ### 38. Highly Recommend! **Rating:** 5.0/5.0 stars **Reviewed by:** Amy M. **Reviewed Date:** May 20, 2025 **What do you like best about Captello?** The software is fairly intuitive, what I like most is that the Captello team is so helpful and friendly to help with questions. They also have a University learning system to guide you step by step through each piece of their software. **What do you dislike about Captello?** For us, the integration in to our CRM has been a challenge. But this is not necessarily a Captello issue but our parent company's IT issue. **What problems is Captello solving and how is that benefiting you?** We are using Captello for all of our trade shows to keep the lead capture consistent for our team. This is helping us establish a common practice and know what to expect for capturing leads at each show. ### 39. I "Heart" Captello! **Rating:** 5.0/5.0 stars **Reviewed by:** Frannie D. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2025 **What do you like best about Captello?** The software works as designed! The technology encapsulates "function and fashion". Captello makes it so easy to customize its App so that the event lead capture experience is specifically aligned to our needs. Their team's onboarding, training and support is excellent and time-to-value was realized in just a few weeks. **What do you dislike about Captello?** The only dislike is sometimes it is challenging to know the exact number of events we will support over an annual period, and their pricing aligns to number of events (and some add ons). However, Captello has been super to work with us to be flexible, creative and an excellent partner. **What problems is Captello solving and how is that benefiting you?** Captello provides a Universal Lead Capture App that allows our Sales Team to capture leads at 3rd party events. The App has a customized form, so that we can capture information pertinent to our business and the specific qualification questions and/or conversation we had with the potential prospect. The App is consistent from event to event, making adoption across our Sales team easy. Additionally, by using Captello's App we are able to securely process lead data and confirm explict opt-in to our requirements. ### 40. Amazing experience w/Captello **Rating:** 5.0/5.0 stars **Reviewed by:** Colleen T. | Director, Global Medical Information, Mid-Market (51-1000 emp.) **Reviewed Date:** November 29, 2024 **What do you like best about Captello?** After looking into several different badge scanning options, we went with Captello for its ease of use and configurability, ability to pull real time data, and appealing user interface. We have been so happy with it and have used Captello for the past two years at all conferences. The Captello team is very supportive. After initial training, Captello is easy enough to set up and configure ourselves prior to conferences. Captello has made it so easy for us to gather information we need at conferences in real time. Really grateful we found Captello and highly recommend. **What do you dislike about Captello?** Need to keep in mind that prior to conferences, need to work w/Captello support to input the conference API kit to be able to scan badges at each specific conference. This takes some time and needs to be factored in to the conference prep timeline. **What problems is Captello solving and how is that benefiting you?** Ability to obtain real-time data, ability to configure the badge scanning app to collect information important to us. ### 41. Practical, simple **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Chemicals **Reviewed Date:** January 05, 2026 **What do you like best about Captello?** Practical, simple. Support team. Easy to use. Smart and the documentation library is very useful. **What do you dislike about Captello?** I don't see any downside in using Captello. **What problems is Captello solving and how is that benefiting you?** Sending messages. ### 42. Valuable Lead Retrieval Application with Excellent Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Alexis L. | Sr. Corporate Events Planner, Enterprise (> 1000 emp.) **Reviewed Date:** November 22, 2024 **What do you like best about Captello?** Since we started using Captello nearly 2 years ago, our company has captured thousands of reviews. This application is very user friendly, easy to use, and can be used anywhere. Our sales team loves how quickly they can capture a lead, and how quickly the turnaround time is to turn those leads into sales. If we have any questions or concerns, the customer support team responds quickly and able to help us with anything that arises. **What do you dislike about Captello?** There really isn't a downside to Captello, however, there is a little bit of a learning curve when you are first starting. There are many featuers that Captello has, it can be a little tricky to set up. But once that learning curve is done, it is easy to set up a new Captello form for events. **What problems is Captello solving and how is that benefiting you?** Captello is helping us capture all the leads that come in from a show and provide a faster follow up. ### 43. Captello = Game Changer! **Rating:** 5.0/5.0 stars **Reviewed by:** Jean-Paul L. | Live Marketing Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 22, 2024 **What do you like best about Captello?** I have excuted trade shows and events for my company for over 25 years, and for much of that time was in search of a comprehensive, all-in-one lead capture solution. The various apps, devices and solutions offered by the officially-designated lead retreival contractors are all over the map in terms of capabilities, ease of use and consistency of data output. Each one uses a different UI design, exports data in all sorts of formats and arrangements, and forces many installs of different, sometimes unknown apps onto company devices. This not only caused plenty of confusion and errors by booth staff, but also significantly delayed our post-event follow up, as we had to "massage" data and spend too much time cleaning it up before it could be ingested into downstream systems. Finally, the cost can get very high, especially with big spaces and large staff. Finally, I've found the perfect solution, and that is Captello! Captello solves every problem we have encountered over many years of event lead capture. - Extreme flexibility in capture form and UI design. - Consistent, familiar UI for each event, allowing staff to focus on conversations and selling rather than learning yet another questionably-designed app at every event. - Only one app to install, only one time. - Many, many features to customize capture forms and collect exactly the data you need, exactly how you need it. - Complete transparency before, during and after the event - know who collected which leads when, in real time. - Seamless integration with event lead capture contractor platforms via simple API process; the hard stuff is handled promptly by Captello, leaving you to focus on UI and data. - Fast and automatic Integration with popular CRM platforms. Our post-event processing time went from 5-7 days down to 1-2 hours! - Plenty of gamification features to keep attendees engaged. - Significantly lower per-event cost, especially at larger events. Captello has streamlined and simplified our process in nearly every way. Feedback from booth staff and sales team has been universally positive - they love it! To conclude, here is a quote we received from a staff feedback survey, following a large tradeshow: "Captello is a massive improvement! The best badge scanning capture method we have ever used!" **What do you dislike about Captello?** We have found few disadvantages to Captello. When getting started, there is certainly a learning curve for the administrators, to master how to best create capture forms and handle lead data. However, onboarding and training by Captello is excellent, minimizing trouble and enabling us to quickly get up to speed and be confident that we know how to achieve our goals. **What problems is Captello solving and how is that benefiting you?** Problem - Old systems were wildly inconsistent in UI and data output. Solution - Captello keeps things consistent, predictable and under complete control. Problem - Old systems forced us to pay for many app licences per event, often totalling many thousands for a large booth. Solution - Captello per-event cost is surprisingly small. Only the API package must be purchased from show supplier. This keeps our overall cost significantly lower! Problem - Old systems forced install of many different apps, causing confusion among staff and consternation among IT security. Solution - Captello requires one app for all events. Benefits to this include easy, familiar interface for staff, lower device overhead and happy IT security team. Problem - Old systems each had differing data collected and each used field mapping, causing much time to be spent post-event cleaning up data and validating for CRM ingestion. Solution - We configured captured and output data one time, and it stays consistent. Furthermore, Captello integrates directly with our downstream systems, greatly improving post-event follow up times. ### 44. Captello is much easier to use than our previous lead capture app. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services **Reviewed Date:** September 24, 2025 **What do you like best about Captello?** The simplicity of the lead capture is tied with the thorough onboarding/training program. **What do you dislike about Captello?** Nothing to dislike at the moment following our first three shows. **What problems is Captello solving and how is that benefiting you?** Automated lead capture and HubSpot integration to drive post-show nurture and conversions. ### 45. A lot of functionality in this powerful easy to use tool **Rating:** 5.0/5.0 stars **Reviewed by:** Linsey O. | Marketing Automation Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 19, 2024 **What do you like best about Captello?** Our company is thrilled with how intuitive the tool is from a end user experience; it is sleek, easy to use if you haven't had a training and we are enjoying learning the new technology and capabilities that this tool has to offer. Being able to customize the forms to each event's requirements to having different stations within the same event or having multiple ways to scan in people has been a great asset to efficiently solving a lot of our original pain points! Additionally the support team has been very responsive to any questions that we have, they are respectful, knowledageble and very timely. **What do you dislike about Captello?** Because of the amount of customizations that you can do, it does take a quite a bit of time to get familiar with the backend admin capabilities. There is so much you can do, which is a good thing, but learning how to do all the things can get overwhelming. Also, there are a few add-ons that I think should be consider to be included in the original set up, for example some of the automations. **What problems is Captello solving and how is that benefiting you?** Editing captures after submissions, easily capturing people in various methods at one event, having different stations, having a URL mode for laptops. ### 46. Revolutionize Your Lead Management with Captello! This is Ultimate Solution! **Rating:** 5.0/5.0 stars **Reviewed by:** James G. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 03, 2025 **What do you like best about Captello?** Are you ready for an exceptional tool for lead management and nurturing? I would absolutly suggest trying out Captello if you are in the market. I started by testing it with one of our clients to see how it would work for our organization, and it was the perfect solution we needed. 10/10 Would recommend. **What do you dislike about Captello?** We have some reporting issues in very specific circumstances due to some API integratioin issues ( Not on Captello's side ). We are currently working through these issues on our end and we look forward to the upcoming improvements once everything is complete. **What problems is Captello solving and how is that benefiting you?** Captello significantly enhances our team's efficiency by being easy to set up and use. It offers excellent reporting capabilities, providing detailed insights that allow us to thoroughly document every aspect of a lead scanned at a trade show. This ensures that we do not have to rely on memory, making our lead management process more reliable and effective. ### 47. Captello Worked Great **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Industrial Automation **Reviewed Date:** July 10, 2025 **What do you like best about Captello?** I like that it is easy to use. I also like that it is integrated with SaleForce. The support from Amanda in getting us up and going was great. **What do you dislike about Captello?** I do not have anything that I dislike about it right now. **What problems is Captello solving and how is that benefiting you?** In the past, we had to transcribe the business cards we collected and leads from tradeshows. Now we just scan them on our phone and it syncs directly into Salesforce. ### 48. Captello is really easy to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Camila S. | Event Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** November 22, 2024 **What do you like best about Captello?** What isn't easy about Captello? I love every lead capture feature this software provides. Captello makes it easy to collect leads by using QR Codes and scanning badges, and I cannot wait to try the interscan (a new feature launched). I also like the monthly videos Captello provides customers so we can learn more about this amazing software. **What do you dislike about Captello?** Every time I download my leads it sends me an email notifying me of this action. I am sure I can turn this off, but I have not found the button to do so on my account only, not to affect the team. **What problems is Captello solving and how is that benefiting you?** We have been able to collect leads when attending a tradeshow and following up with these leads. The notes feature is specially important to us so we can quickly reach out to the customers who want to learn more about our products. ### 49. First Time User of Captello **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah N. | Events Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2025 **What do you like best about Captello?** When I took on my new role as Events Manager, I was advised I would need to use Captello to set up Conferenes and Tradeshows for the sales team so they can capture leads when attending the conference. I had never used Captello before and I had personal training by Laura Alin who was wonderful and made the training process so easy and was patient with me answering every question and even running through the process of setting up New Events in Captello. The software is user friendly! **What do you dislike about Captello?** I dont think I dislike anything about it **What problems is Captello solving and how is that benefiting you?** N/A ### 50. Excellent functionality with excellent support. **Rating:** 5.0/5.0 stars **Reviewed by:** Erin T. | Senior Manager Global Operational Marketing, Enterprise (> 1000 emp.) **Reviewed Date:** October 29, 2024 **What do you like best about Captello?** The Captello Lead Capture Software is an easy-to-use intuitive app that allows our team to quickly capture relevant information from leads at events. What I like best is the ability to quickly edit or make changes to an event easily without needing an admin or support from Captello. However, when I have had questions about creating or editing events, Captello support has been excellent. They are super quick, usually responding within an hour, and have always been able to help me. Every time I submit a question I think, this time I've got them...I will finally stump Captello support. But no, they always have a solution for me! It's Captello's ease of use and excellent support that make them an easy 10/10 for me. **What do you dislike about Captello?** So far, I haven't really found anything that doesn't work or is an issue for us. **What problems is Captello solving and how is that benefiting you?** Captello lets us easily create events that meet our needs when it comes to lead capture and lead qualification. It's flexibility and functionality means we can create custom forms that sync with our CRM to properly assign leads. ## Captello Discussions - [What is Captello Lead Capture Software used for?](https://www.g2.com/discussions/what-is-captello-lead-capture-software-used-for) - 1 comment - [View Captello pricing details and edition comparison](https://www.g2.com/products/captello/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+10%3A22%3A57+-0500&secure%5Bsession_id%5D=2c33db9b-d84e-4d79-aba2-0214c220c7f2&secure%5Btoken%5D=e590bc067fb1cfc686998caf5c7e9782003376151bf70b21ba171f6dfbec384d&format=llm_user) ## Captello Integrations - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Domo](https://www.g2.com/products/domo/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Marketo-Based Systems for Growth-Driven Marketing & Sales Teams](https://www.g2.com/products/marketo-based-systems-for-growth-driven-marketing-sales-teams/reviews) - [Microsoft Dynamics 365 Connector](https://www.g2.com/products/microsoft-dynamics-365-connector/reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - [Selligent by Marigold](https://www.g2.com/products/selligent-by-marigold/reviews) - [Swoogo](https://www.g2.com/products/swoogo/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Captello Features **Registration** - Event creation - User registration process - Payment processing - Mobile check-in - On-site tickets and registration **Lead Generation** - Lead Builder - CRM Integration - Marketing Automation Integration - Social Media Integration - Data Import & Export Tools **Integrated Workflows** - Task Management - Email Tracking/Automation - Calls and Voice - Other Outreach Options - CRM Integration - Calendar - Shared Records **At-Event Tools** - Business Card Scanner - Notetaking - Device Rental **Marketing and Communications** - Lead generation and retrieval - Social media promotion - Event website creation - Email customization - Contact list management **Lead Monitoring** - Features - Performance - Identification **Agentic AI - Lead Capture** - Cross-system Integration - Proactive Assistance **Marketing and Communications** - Event website creation - Email automation - Email customization - Contact list management - Social media promotion - Lead generation and retrieval **Pre-Meeting Tools** - Templates - Scheduling - Agenda **Repeatability and Reportability** - Content Management - Workflow Management - Workflow Performance - Sales Coaching and Insights - Gamification **Post-Event Tools** - Lead Follow-Up - Lead Analysis - Interaction History **Attendee Engagement** - Social media integrations - Attendee networking - Attendee surveys-attendee engagement **Data Capture** - Mobile - Websites - Social Media - Data **Event Operations** - Hotel and transportation planning - Staff management - Session scheduling - Speaker submissions - Exhibition management **Meeting Tools** - Minutes - Notes - Digital Workspace - File Sharing **Software Offerings** - Web Portal - Mobile Application - Integrations & APIs **Registration** - Event creation - User registration process - Mobile check-in **Analytics** - Export/Import - Reporting **AI and Automation** - Lead Prioritization - Lead Scoring - Best Time of Day Scheduling - Buyer Intelligence - Machine Learning **Attendee Engagement** - Event agendas and schedules - Floor plans / maps - Social media integrations - Attendee networking - Attendee surveys **Post-Meeting Tools** - Task Delegation - Participant Email - Meeting Analytics **Customization** - Forms - Personalization - Templates - Integration **Generative AI** - AI Text Generation **Agentic AI - Lead Retrieval** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance **Platform** - Performance and reliability - Reporting and dashboards - API / integrations - Multiple event management **Agentic AI - Sales Engagement** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Meeting Management** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance **Generative AI** - AI Text Generation **Generative AI** - AI Text Generation **Agentic AI - Event Management Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Agentic AI - Event Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top Captello Alternatives - [Cvent Event Marketing & Management](https://www.g2.com/products/cvent-event-marketing-management/reviews) - 4.3/5.0 (2,075 reviews) - [Popl](https://www.g2.com/products/popl/reviews) - 4.6/5.0 (5,919 reviews) - 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