Award Force Reviews & Product Details

Award Force has a lot of capabilities, and it includes more features than I initially realized. The customer support team, the pre-launch checklist, and the documentation have all been incredibly helpful as I’ve learned how to fully leverage those capabilities. The support team also responds faster than any other team I’ve ever relied on, and their answers are consistently thorough, clear, and genuinely useful.

On top of that, they regularly add new features and continue expanding the integrations they offer. I haven’t had a chance to explore the new AI/Artificial Intelligence feature yet, and I’m still not sure what we would use it for, but I’m glad it’s there and excited to see how it might fit into our workflow.

We also really appreciate that Award Force is compliant with the main digital accessibility standards. They’re not only compliant; they also provide documentation on how to make your own awards program accessible in the areas where your organization is customizing or adding its own content. In my experience, that level of detail is a strong sign that the developers are focused on building a quality product and thoroughly thinking through new features. Review collected by and hosted on G2.com.

The platform has a fairly steep learning curve. The UI/UX can be tough to get comfortable with, and it often feels like certain features are hard to find—for example, locating judging comments from a specific judge, tracking down particular reports, or even figuring out which judging report contains the information you’re looking for. Overall, it can be challenging to learn, and I’d recommend it only for organizations that have a single person who can fully own and lead their org’s Award Force instance.

We’ve also relied heavily on HubSpot to track awards as Deals, so we were really excited to see that Award Force had developed an integration with HubSpot. Unfortunately, it didn’t include quite all of the features we needed. We can still use Zapier, but we’re hoping the integration will be updated in the future to sync additional data so that we dont have to rely so heavily on a third-party platform. Review collected by and hosted on G2.com.

I love how Award Force makes it extremely user-friendly for both me and the nominees. It helps me efficiently track the progress of our nominees, from considering to acceptance, streamlining the whole awards process. The platform's usability is remarkable as nominees often manage to navigate through without assistance, yet it provides excellent resources if help is needed, ensuring I can support them effectively. I appreciate the organizational capabilities of the platform, specifically how acceptance forms are categorized by 'in progress' and 'submitted' status, facilitating easy monitoring of nominee progress. Additionally, I find the download feature particularly useful, allowing me to receive files directly via email, which adds to the convenience. Even though I did not prefer the recent dashboard update, I liked that Award Force still offered the option to use the old dashboard that aligns better with my role, demonstrating its adaptable nature. Review collected by and hosted on G2.com.

I find that locating different settings in Award Force isn't always intuitive, which can be time consuming if it has been a while since you were last in a certain stage of the awards season. However, most things are easy to navigate once you find where they live. Review collected by and hosted on G2.com.

We're so lucky we found Award Force as a new platform to run our annual Innovation Awards call for entries. From the first sales call through the initial setup phase, the process was incredibly smooth and intuitive and whenever we needed help, we always got the support we needed to be ready in time for launch day! Review collected by and hosted on G2.com.

There's nothing that I dislike about Award Force however since we signed up for the Pro plan, we surely have access to features that we probably won't end up using which is fine & doesn't affect the experience at all; we are very pleased with the performance of this platform since day 1! Review collected by and hosted on G2.com.

AwardForce has been an excellent platform for managing awards submissions. The user experience is intuitive and user-friendly, making it easy for entrants to navigate the process and submit their entries without confusion. The platform is well-designed, reliable, and efficient for both administrators and participants.

What stands out most is the outstanding support from the AwardForce team. They are responsive, professional, and proactive in resolving issues. Whenever a support ticket is submitted, the team responds promptly and works efficiently to resolve matters in a short timeframe. Their commitment to customer service gives us confidence in running our awards programmes smoothly. Review collected by and hosted on G2.com.

The main area for improvement is the backend setup and administration experience. While the platform is highly configurable, the setup process can be quite time-consuming, especially when preparing a new awards programme each year. A more intuitive "what you see is what you get" (WYSIWYG) interface for forms, workflows, and programme configuration would make annual setup and updates much more efficient and user-friendly for administrators. Review collected by and hosted on G2.com.

We've used Award Force to manage a large, high-profile awards program with hundreds of entries, dozens of judges, multiple categories, and a complex scoring process. It has become a critical part of our awards delivery operation, helping us streamline administration, improve the entrant experience, and maintain transparency throughout the judging process.

Award Force provides a complete end-to-end awards management platform that significantly reduces the manual effort involved in running an awards program.

The entry process is intuitive for entrants and highly configurable for administrators. We can create tailored category forms, apply eligibility criteria, manage deadlines, and collect supporting materials without needing external systems.

One of the most valuable features is the judging functionality. The platform allows us to manage a large panel of judges efficiently, allocate entries automatically, support multiple scoring rounds, and maintain complete transparency throughout the process. The scoring and reporting capabilities make it easy to identify finalists and winners while ensuring consistency and fairness.

The reporting functionality has also saved considerable time. Rather than manually consolidating spreadsheets, we can quickly access entry data, scoring insights, and judging progress through built-in dashboards and exports. Review collected by and hosted on G2.com.

There is very little we actively dislike about Award Force. The main challenge is that some of the more advanced configuration options can take time to fully understand, particularly when setting up multiple categories, judging rounds or tailored workflows. However, once the structure is in place, the platform is reliable, efficient and easy to manage. Review collected by and hosted on G2.com.

- I like that award force has the option to un-delete items that might have been deleted accidentally.

- The customer support that I receive is always friendly, quick, and informative

- The interface is user-friendly and intuitive

- They listen to things you might be missing from the platform and make a quick effort to build these features Review collected by and hosted on G2.com.

- the format and the explanations of the uses of the different types of judging rounds could be better elaborated on. I found that I had to experiment with different judging rounds to understand how they work and it would be nice to have this explained from the get-go Review collected by and hosted on G2.com.

Award Force is incredibly easy to navigate, both from an administrator and user perspective. The platform is well designed, making it simple to manage entries, judges and communications without needing extensive training or support.

What stands out most, however, is the customer support. Whenever I've encountered an issue or had a question, the Award Force team has responded quickly (often within an hour) and has always been proactive in helping resolve problems. Their support is knowledgeable, friendly and genuinely invested in finding solutions.

The platform is reliable, highly configurable and continues to evolve based on user needs. Overall, Award Force makes what can be a complex awards process feel streamlined and manageable. Review collected by and hosted on G2.com.

I haven't encountered any significant issues with Award Force. Any minor challenges I've experienced have typically been resolved quickly by the support team's advice, and the platform continues to meet our needs well. Review collected by and hosted on G2.com.

I like that Award Force is specifically tailored to awards, as opposed to a general-purpose online app. It's well thought out and covers all aspects of awards from entries to judging to a winners showcase. It was a comprehensive product targeted at exactly what we were doing, as opposed to Cognito Forms which was only a very partial, very basic solution for our needs. The initial setup was very easy as they provide good onboarding support. Review collected by and hosted on G2.com.

The user interface feels a bit clunky and dated. Navigation is not always intuitive. Visually it's not very appealing. Review collected by and hosted on G2.com.

I like that Award Force is intuitive and easy to use, providing me with what I need to do within our awards programs. It's the most straightforward and time-saving platform I've encountered, which is hugely valuable to me. I also appreciate the ability to duplicate programs, which enhances its value and gives me time-saving benefits. Additionally, the initial setup was relatively straightforward. The support available is very good especially the detailed documentation and the speedy response time on your support function. Review collected by and hosted on G2.com.

One challenge we struggle with is the qualifying review stage. There are a lot of entries, and we need to reduce the number that goes to an external judging panel. The first review process involves removing entries that don't fit criteria, but it's not as simple as a yes or no in the qualifying round. We need a middle ground. Additionally, we do experience challenges with accessing the platform via high-security entrants and for judges. I do not like the new updated function within the support requests that means you have to re-confirm your request - these are difficult with companies that have increased security measures and this can mean requests get lost or don't make it through. Review collected by and hosted on G2.com.

Ease of access, very user friendly, mobile phone friendly Review collected by and hosted on G2.com.

Payment, not having one invoice for all the entries of different accounts. Our entrants complained about it. If there was a way to capture one company email or have like an organisation one master account or something like that it would help our entrants. Some didn't submit their entries properly and complained about that. I think it is user error but if you can make it that the submission is made or successful on the screen rather than an email that would be great. Review collected by and hosted on G2.com.