Award Force Reviews & Product Details

I like Award Force because it allows me to be quite specific in what I want applicants, judges, and the public to see. It offers me the ability to have galleries that are up for public voting and includes features that provide professional-facing programs. Over the years, I appreciate the evolution of the platform. The back-end separation allows me to control what judges, applicants, and the public can see, giving me a lot of control. I like the fact that through coding and discounts, I can do just about anything I need on the platform. It is extremely effective at allowing entrants to upload material in nearly any format, and judges can selectively view different categories, and I have a lot of choice in itemizing reviews. Each year, setup gets easier, and I find the tools, prompts, and checklists really helpful. I also think the service is excellent because it provides me 24/7 access to queries and allows me to speak to real people, building relationships with the worldwide team, which helps me feel confident. Review collected by and hosted on G2.com.

I find the initial setup of Award Force a bit challenging since I use it just twice a year. I have to remind myself of the process, but it becomes easier each year as I get more familiar with it. The tools and checklists are really helpful, though. Review collected by and hosted on G2.com.

The user interface for program managers is excellent. It is easy to see how to enter and edit key information, such as instructions for entrants. I have just finished updating our competition for the next cycle, and found it a simple matter to set new round dates, change entry fields, and adjust pricing and discounts. I tested everything, right through to payment, and it works very well. Our community of entrants has no complaints and finds it straightforward to participate. I should also add that we love the broadcast function for sending messages to our entrants. Review collected by and hosted on G2.com.

We did have an issue in the last competition with automatically distributing entries to our judges. There was a glitch of some kind, and some of the entries were not being assigned. However, Award Force support was quick to the rescue. A hardworking technician tackled the problem, tagged all of the orphan entries, and got us into our judging period with only a day's delay. Review collected by and hosted on G2.com.

I really appreciate Award Force because the customer service is unmatched. Every time I interact with their team, whether through email or calls, they display expert knowledge of the platform and are always friendly and approachable. They solve any problem efficiently and effectively. Additionally, transitioning to Award Force has been a smooth process, and the initial setup was incredibly easy. Moving away from a manual and time-intensive approach to using Award Force has made a big difference. I also like how the platform streamlines the technical backend for our internal award program, ensures a high-quality experience for entrants and jurors, and serves as a central hub for all award-related information. Review collected by and hosted on G2.com.

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Award Force provides a range of helpful features, supported by expertise in award management, to deliver a positive awards experience for everyone involved.

And also the support team's expertise in awards management processes, not just technical troubleshooting, provides added value. Review collected by and hosted on G2.com.

The support explanation video is available only in English, and it would benefit from improvements such as adding subtitles or similar features. Review collected by and hosted on G2.com.

I love how Award Force makes it extremely user-friendly for both me and the nominees. It helps me efficiently track the progress of our nominees, from considering to acceptance, streamlining the whole awards process. The platform's usability is remarkable as nominees often manage to navigate through without assistance, yet it provides excellent resources if help is needed, ensuring I can support them effectively. I appreciate the organizational capabilities of the platform, specifically how acceptance forms are categorized by 'in progress' and 'submitted' status, facilitating easy monitoring of nominee progress. Additionally, I find the download feature particularly useful, allowing me to receive files directly via email, which adds to the convenience. Even though I did not prefer the recent dashboard update, I liked that Award Force still offered the option to use the old dashboard that aligns better with my role, demonstrating its adaptable nature. Review collected by and hosted on G2.com.

I find that locating different settings in Award Force isn't always intuitive, which can be frustrating. I've had to create training cards for myself to remember where to find and adjust these settings, especially since they can easily be overlooked or forgotten between different award seasons. Review collected by and hosted on G2.com.

It's incredibly comprehensive in that you can set it up from the application perspective - facing your applicants. You can also organise the judging on there too, so it really takes you from start to finish.

The fact that it's an online platform means anyone applying or judging can access it all from anywhere, and we didn't need to give anyone access to anything. Review collected by and hosted on G2.com.

It's quite clunky and not the most intuitive. I struggled to download certain assets quickly and easily, and would've liked some more training on the platform but it doesn't seem like it gives you a dedicated support agent.

It also doesn't pick up on things like if you have a judge who also has entered the awards, then it'd be great if it would automatically stop them judging that category to avoid bias. As far as I can tell it doesn't currently have this feature. Review collected by and hosted on G2.com.

I like the high level of customization that Award Force offers. It's the only platform we've found that can handle our very specific requirements. The support is also great, making it easy for us to get onboarded, especially with help from their awesome CSM Karen. Review collected by and hosted on G2.com.

If you have a very simple challenge flow, the platform might be a bit overwhelming at first. Review collected by and hosted on G2.com.

I love the ease of implementation. The onboarding process was so good. The team were great at explaining everything and the video help is amazing for those reminders on how to do something when you only use the system annually. Review collected by and hosted on G2.com.

The beginner package has its limitations, but at this point, we neither need nor can afford to upgrade to the next level. Review collected by and hosted on G2.com.

Entrants and Judges both found the Award Force platform easy and intuitive - even those who claimed to be non-techy. When there were issues (user error!) customer service was quick to respond.

Even with the most basis package Award Force meets our needs and is much easier than doing everything via email as we did in the past. Review collected by and hosted on G2.com.

We use the most basic package - I wish there were more options to enhance the forms with graphics without having to upgrade. Review collected by and hosted on G2.com.

Quick and hands on help from the Account manager. The platform in general is very easy to use and understand from a user perspective. Review collected by and hosted on G2.com.

No quick way to gather statistics and data from separate forms. Review collected by and hosted on G2.com.