Keela Features
Administration (9)
Reporting
58 reviewers of Keela have provided feedback on this feature.
Reports on various important data and metrics.
Interaction Tracking
This feature was mentioned in 54 Keela reviews.
The ability to track each interaction with donors and maintain a record of their giving history.
Automation
Based on 48 Keela reviews.
Tools to automate a variety of processes such as email marketing and emailing receipts.
Donor Profiles
55 reviewers of Keela have provided feedback on this feature.
Profiles for each donor including contact information, interaction history, and giving history.
User Dashboard
As reported in 66 Keela reviews.
Allows users to customize their home page to display the information relevant to their role and tasks.
Donor Profiles
As reported in 63 Keela reviews.
Stores donor profiles that track all relevant information, including contact info, solicitor, giving history, and specialized attributes.
Reporting
65 reviewers of Keela have provided feedback on this feature.
Reports on any designated segmentation of donor information and/or gift history, and analyzes year over year trends.
Templates
57 reviewers of Keela have provided feedback on this feature.
Provides standard templates for letters and emails and/or allows users to create their own.
Customization
As reported in 61 Keela reviews.
Creates custom fields to track information about donors or gifts that is specific to an organization.
Fundraising (5)
Campaign Management
This feature was mentioned in 58 Keela reviews.
The ability to plan and execute fundraising campaigns based around specific goals.
Online Donation Portal
This feature was mentioned in 59 Keela reviews.
The ability to accept donations online via a website, social media, or mobile device.
Event Planning
Based on 38 Keela reviews.
Tools to plan fundraising events, including ticketing, registration, and attendance tracking.
Recurring Donations
56 reviewers of Keela have provided feedback on this feature.
The ability to set up recurring donations of a specific amount at a chosen interval.
Peer-to-peer Fundraising
Based on 40 Keela reviews.
The ability to create social media fundraising pages that are shareable and leverage social networks.
Marketing (2)
Email Marketing
56 reviewers of Keela have provided feedback on this feature.
Tools to create, customize, and send out mass marketing emails to specific donor groups.
Direct Mail Tools
As reported in 47 Keela reviews.
Tools to create paper flyers and other mailings to be sent via direct mail.
Donor Management (4)
Moves Management
As reported in 42 Keela reviews.
Tracks action steps and notes for each prospective donor in the donor pipeline.
Pledge Tracking
43 reviewers of Keela have provided feedback on this feature.
Records gift pledges and updates remaining amount based on installments.
E-Document Storage
This feature was mentioned in 38 Keela reviews.
Allows electronic files to be uploaded and stored within donor profiles.
Acknowledgments & Communications
53 reviewers of Keela have provided feedback on this feature.
Generates acknowledgment letters for donations, and supports e-mail and letter mailing communication with donors.
Interoperability (3)
Event Tracking
42 reviewers of Keela have provided feedback on this feature.
Stores event registration and ticketing information collected through online forms or manual data entry.
Gift Tracking
Based on 49 Keela reviews.
Downloads gift information from integrated fundraising tools into donor profiles.
Fund Accounting
As reported in 47 Keela reviews.
Designates restricted and unrestricted revenue and either integrates with accounting software or generates accounting reports for reconciliation.
Constituent Management (3)
Constituent Profiles
Based on 56 Keela reviews.
Creates unique profiles for constituents--such as donors, volunteers, or members--to store relevant information, and categorize individuals with customizable attributes.
Online Portal
As reported in 57 Keela reviews.
Allows constituents to create an online account to engage with the organization, such as updating contact information, managing memberships, or signing up for marketing and event reminders.
Donor Communications
63 reviewers of Keela have provided feedback on this feature.
Enables gift acknowledgment and letter and electronic communications with constituents.
Marketing Automation (4)
Email Marketing
As reported in 63 Keela reviews.
Allows users to send email to contacts in bulk. Common features include: Built in Email templates, social media integration, Subscriber list management, sign up forms, success rate reports, AB testing, and auto-responders.
Lead Management
This feature was mentioned in 47 Keela reviews.
Allows users to manage and track leads though a process. The lead process typically involves steps such as: 1. Lead Generation, 2. Customer Inquiry, Inquiry Capture, Lead Filtering, Lead Grading, Lead Distribution and Lead Qualification.
Campaign Management
This feature was mentioned in 60 Keela reviews.
Optimizes the process for organizations to develop and deploy multiple-channel marketing campaigns to target groups or individuals and track the effect of those campaigns, by customer segment, over time.
Marketing ROI Analytics
Based on 51 Keela reviews.
Analyzes effectiveness of an organization's various marketing activities
Workflow Automation (3)
Donor Prospecting
As reported in 52 Keela reviews.
Automates activities and reminders for each of your prospects to help move them along the donor pipeline.
Data Entry
Based on 63 Keela reviews.
Simplifies data entry tasks by pulling relevant data from other sources and automatically updates existing records, or generates new records.
Task Delegation
53 reviewers of Keela have provided feedback on this feature.
Establishes task assignments for individual staff members that alert as prerequisite tasks are completed.
Reporting & Analytics (3)
Reporting
62 reviewers of Keela have provided feedback on this feature.
Enables reporting of all data contained within the system. Allows for standard reports as well as the ability to create customs reports.
Dashboards
This feature was mentioned in 63 Keela reviews.
Displays a customizable graphical presentation of the current status and historical trends of an organization’s Key Performance Indicators (KPIs)
Automated Reports
Based on 50 Keela reviews.
Allows users to schedule automated reports to be pulled at a specified day and time.
Integrations (6)
Accounting
As reported in 53 Keela reviews.
Provides fund accounting support to track payments receivable and pending.
Fundraising
As reported in 62 Keela reviews.
Supports online donation and event registration processing and imports fundraising data into records.
Grant Management
This feature was mentioned in 44 Keela reviews.
Manages grant-related activities such as proposal and reporting deadlines, document storage, and grant award expenditure.
Sales POS
Based on 42 Keela reviews.
Aggregates on-site and online sales transactions to track in constituent profiles and to assist with account reconciliation.
Fund Accounting
Syncs with accounting software to track grant expenditures against budget and support financial audits.
Donor Management
Syncs with donor management tools, or offers basic functionality on its own, to manage relationships and contact info for donors.
Proposal Management (5)
Form Building
Includes tools for grantmakers to build RFPs and assign questions for grantseekers to answer.
Review Tools
Flags errors before submission or allows grantmakers to provide internal feedback on submissions.
Grantee Portal
Provides a secure portal for grantees to manage past and current proposals, progress reports, and communications.
Attachments
Stores all required attachments for grant proposals, such as 501c3 determination letters, resumes, or board lists.
Task Management
Supports task and deadline tracking for grant-related actions; allows role-based access to be established.
Fund Tracking (3)
Disbursements
Manages payment schedules for awarded grants.
Grant Allocations
Tracks grant budgets to ensure expenditures are not exceeding established limits.
Email Notifications
Generates email alerts for grantees as funds are awarded and disbursed.
Impact & Outcomes (4)
Program Evaluation
Tracks ongoing progress against proposed program metrics; aggregates grantee progress based on funding area.
Data Analytics
Analyzes programmatic trends overtime to identify new funding priorities, weak program areas, or ROI on funding.
Ad Hoc Reporting
Supports requesting and submitting for additional information or materials outside of contracted reporting requirements.
Dashboards
Allows users to customize the data they can view at-a-glance.
Grant Prospecting (2)
Funder Lists
Searches for open RFP opportunities based on grantseekers' identified focus areas and location.
Automated Responses
Stores and auto-populates common answers for standard application questions.
Compliance (2)
Eligibility Screening
Identifies if grantseekers are in compliance with all mandated requirements prior to being considered for grants.
Auditing
Supports specific report types to assist with fund audits; assists with planning site visits for grantees.
Agentic AI - Nonprofit CRM (2)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases





