Keela Features
Administration (9)
Reporting
Reports on various important data and metrics. 58 reviewers of Keela have provided feedback on this feature.
Interaction Tracking
Based on 54 Keela reviews. The ability to track each interaction with donors and maintain a record of their giving history.
Automation
Based on 48 Keela reviews. Tools to automate a variety of processes such as email marketing and emailing receipts.
Donor Profiles
Based on 55 Keela reviews. Profiles for each donor including contact information, interaction history, and giving history.
User Dashboard
Allows users to customize their home page to display the information relevant to their role and tasks. This feature was mentioned in 66 Keela reviews.
Donor Profiles
As reported in 63 Keela reviews. Stores donor profiles that track all relevant information, including contact info, solicitor, giving history, and specialized attributes.
Reporting
Based on 65 Keela reviews. Reports on any designated segmentation of donor information and/or gift history, and analyzes year over year trends.
Templates
Based on 57 Keela reviews. Provides standard templates for letters and emails and/or allows users to create their own.
Customization
As reported in 61 Keela reviews. Creates custom fields to track information about donors or gifts that is specific to an organization.
Fundraising (5)
Campaign Management
The ability to plan and execute fundraising campaigns based around specific goals. This feature was mentioned in 58 Keela reviews.
Online Donation Portal
As reported in 59 Keela reviews. The ability to accept donations online via a website, social media, or mobile device.
Event Planning
Tools to plan fundraising events, including ticketing, registration, and attendance tracking. This feature was mentioned in 38 Keela reviews.
Recurring Donations
Based on 56 Keela reviews. The ability to set up recurring donations of a specific amount at a chosen interval.
Peer-to-peer Fundraising
The ability to create social media fundraising pages that are shareable and leverage social networks. 40 reviewers of Keela have provided feedback on this feature.
Marketing (2)
Email Marketing
Tools to create, customize, and send out mass marketing emails to specific donor groups. 56 reviewers of Keela have provided feedback on this feature.
Direct Mail Tools
Tools to create paper flyers and other mailings to be sent via direct mail. 47 reviewers of Keela have provided feedback on this feature.
Donor Management (4)
Moves Management
As reported in 42 Keela reviews. Tracks action steps and notes for each prospective donor in the donor pipeline.
Pledge Tracking
Records gift pledges and updates remaining amount based on installments. This feature was mentioned in 43 Keela reviews.
E-Document Storage
Allows electronic files to be uploaded and stored within donor profiles. This feature was mentioned in 38 Keela reviews.
Acknowledgments & Communications
As reported in 53 Keela reviews. Generates acknowledgment letters for donations, and supports e-mail and letter mailing communication with donors.
Interoperability (3)
Event Tracking
As reported in 42 Keela reviews. Stores event registration and ticketing information collected through online forms or manual data entry.
Gift Tracking
Downloads gift information from integrated fundraising tools into donor profiles. 49 reviewers of Keela have provided feedback on this feature.
Fund Accounting
Based on 47 Keela reviews. Designates restricted and unrestricted revenue and either integrates with accounting software or generates accounting reports for reconciliation.
Constituent Management (3)
Constituent Profiles
As reported in 55 Keela reviews. Creates unique profiles for constituents--such as donors, volunteers, or members--to store relevant information, and categorize individuals with customizable attributes.
Online Portal
Based on 57 Keela reviews. Allows constituents to create an online account to engage with the organization, such as updating contact information, managing memberships, or signing up for marketing and event reminders.
Donor Communications
Enables gift acknowledgment and letter and electronic communications with constituents. 62 reviewers of Keela have provided feedback on this feature.
Marketing Automation (4)
Email Marketing
Allows users to send email to contacts in bulk. Common features include: Built in Email templates, social media integration, Subscriber list management, sign up forms, success rate reports, AB testing, and auto-responders. 62 reviewers of Keela have provided feedback on this feature.
Lead Management
Allows users to manage and track leads though a process. The lead process typically involves steps such as: 1. Lead Generation, 2. Customer Inquiry, Inquiry Capture, Lead Filtering, Lead Grading, Lead Distribution and Lead Qualification. This feature was mentioned in 47 Keela reviews.
Campaign Management
Optimizes the process for organizations to develop and deploy multiple-channel marketing campaigns to target groups or individuals and track the effect of those campaigns, by customer segment, over time. This feature was mentioned in 59 Keela reviews.
Marketing ROI Analytics
Analyzes effectiveness of an organization's various marketing activities This feature was mentioned in 51 Keela reviews.
Workflow Automation (3)
Donor Prospecting
Based on 52 Keela reviews. Automates activities and reminders for each of your prospects to help move them along the donor pipeline.
Data Entry
Simplifies data entry tasks by pulling relevant data from other sources and automatically updates existing records, or generates new records. This feature was mentioned in 61 Keela reviews.
Task Delegation
Based on 52 Keela reviews. Establishes task assignments for individual staff members that alert as prerequisite tasks are completed.
Reporting & Analytics (3)
Reporting
As reported in 61 Keela reviews. Enables reporting of all data contained within the system. Allows for standard reports as well as the ability to create customs reports.
Dashboards
As reported in 62 Keela reviews. Displays a customizable graphical presentation of the current status and historical trends of an organization’s Key Performance Indicators (KPIs)
Automated Reports
Allows users to schedule automated reports to be pulled at a specified day and time. 50 reviewers of Keela have provided feedback on this feature.
Integrations (6)
Accounting
Based on 53 Keela reviews. Provides fund accounting support to track payments receivable and pending.
Fundraising
Based on 61 Keela reviews. Supports online donation and event registration processing and imports fundraising data into records.
Grant Management
Manages grant-related activities such as proposal and reporting deadlines, document storage, and grant award expenditure. 44 reviewers of Keela have provided feedback on this feature.
Sales POS
Aggregates on-site and online sales transactions to track in constituent profiles and to assist with account reconciliation. This feature was mentioned in 42 Keela reviews.
Fund Accounting
Syncs with accounting software to track grant expenditures against budget and support financial audits.
Donor Management
Syncs with donor management tools, or offers basic functionality on its own, to manage relationships and contact info for donors.
Proposal Management (5)
Form Building
Includes tools for grantmakers to build RFPs and assign questions for grantseekers to answer.
Review Tools
Flags errors before submission or allows grantmakers to provide internal feedback on submissions.
Grantee Portal
Provides a secure portal for grantees to manage past and current proposals, progress reports, and communications.
Attachments
Stores all required attachments for grant proposals, such as 501c3 determination letters, resumes, or board lists.
Task Management
Supports task and deadline tracking for grant-related actions; allows role-based access to be established.
Fund Tracking (3)
Disbursements
Manages payment schedules for awarded grants.
Grant Allocations
Tracks grant budgets to ensure expenditures are not exceeding established limits.
Email Notifications
Generates email alerts for grantees as funds are awarded and disbursed.
Impact & Outcomes (4)
Program Evaluation
Tracks ongoing progress against proposed program metrics; aggregates grantee progress based on funding area.
Data Analytics
Analyzes programmatic trends overtime to identify new funding priorities, weak program areas, or ROI on funding.
Ad Hoc Reporting
Supports requesting and submitting for additional information or materials outside of contracted reporting requirements.
Dashboards
Allows users to customize the data they can view at-a-glance.
Grant Prospecting (2)
Funder Lists
Searches for open RFP opportunities based on grantseekers' identified focus areas and location.
Automated Responses
Stores and auto-populates common answers for standard application questions.
Compliance (2)
Eligibility Screening
Identifies if grantseekers are in compliance with all mandated requirements prior to being considered for grants.
Auditing
Supports specific report types to assist with fund audits; assists with planning site visits for grantees.
Agentic AI - Nonprofit CRM (2)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases





