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Postman is the world’s leading API platform, used by more than 40 million developers and 500,000 organizations to build, test, and manage APIs at scale. With Postman, teams collaborate efficiently
Celigo is a modern Integration Platform as a Service (iPaaS) solution designed to help users streamline and automate their mission-critical business processes. With a focus on addressing the most pres
Celigo is an integration tool that provides solutions for connecting various business platforms and automating workflows. Reviewers like Celigo's user-friendly interface, robust integration capabilities, and the support received, which allows for in-depth configuration to support various customer requirements. Reviewers experienced a learning curve with Celigo, noting that it requires some technical knowledge for effective use and that error messages can sometimes be vague, making troubleshooting complex issues time-consuming.
Workato is the #1-rated iPaaS and the leader in Enterprise MCP — the platform enterprises trust to unify integration, automation, and AI in one secure, cloud-native runtime. Trusted by over 12,000 cus
Workato is a 'low code' recipe builder designed to create complex automations and sophisticated workflows, with a library of pre-built connectors for linking various apps. Reviewers like Workato's user-friendly interface, powerful automation capabilities, and the ability to create complex automations with minimal effort, which speeds up workflow setup and reduces errors. Users reported that Workato's high pricing and steep learning curve for complex logic can be barriers for smaller teams, and its complex workflows can be hard to manage.
MuleSoft enables businesses to transform into customer-first companies by enabling a single customer view across hundreds of systems and touchpoints using one unified platform. With MuleSoft, organiza
MuleSoft Anypoint Platform is a tool for MuleSoft that serves as the Control Plane and Runtime Plane for MuleSoft APIs, allowing deployment and management of CloudHub APIs and addition of policies through the API Manager. Reviewers frequently mention the platform's API-led connectivity approach, reusable components, clear view of all the APIs and data flows, and the ability to read AI-driven recommendations for data transformations, all of which speed up project delivery and reduce development time. Users reported concerns with the licensing and overall cost of ownership, the vCore-based pricing structure making scaling difficult and costly, a steep learning curve for new developers, and some performance issues.
Boomi is the intelligent integration and automation company that drives transformation. The Boomi Platform enables businesses to connect applications, people, and data faster to eliminate digital fra
Boomi is a low-code platform that provides integration solutions, AI-powered assistants, and API management capabilities. Reviewers like the platform's user-friendly interface, seamless integration with multiple cloud providers, AI-powered monitoring, and the wide range of built-in connectors. Users reported issues with the licensing model, the need for more connectors for complex logic implementation, the complexity of the user interface for new users, and the lack of pricing transparency.
Apidog Inc. is a US development platform company founded in 2022. The company operates internationally, serving clients ranging from small teams to enterprise-level organizations with flexible pricing
IBM API Connect is a complete, intuitive and scalable API solution that lets organizations implement a robust API strategy by building, exposing, securing, and managing an entire API ecosystem across
Amazon API Gateway is a fully managed service that enables developers to create, publish, maintain, monitor, and secure APIs at any scale. It acts as the "front door" for applications to access data,
SAP Integration Suite (formerly SAP Cloud Platform Integration Suite) is an integration platform as a service (iPaaS) that allows the user to integrate on-premise and cloud-based applications and proc
SAP Integration Suite is a platform designed to simplify system integration and connect different systems in one platform. Users like the control and transparency it provides, its flexibility, reliability, and the time it saves with ready-made integration flows and APIs. Reviewers noted that the learning curve can be high, especially for new users, and troubleshooting errors is not always easy due to unclear error messages.
Kong is a cloud-based API management solution designed to help organizations streamline their API operations and enhance their digital experiences. As businesses increasingly rely on APIs to connect s
HAProxy is an open-source software load balancer and reverse proxy for TCP, QUIC, and HTTP-based applications. It provides high availability, load balancing, and best-in-class SSL processing. HAPr
HAProxy is a load balancer and reverse proxy that provides control over traffic and load balancing. Reviewers appreciate HAProxy's reliability, high performance, and the control it provides over traffic and load balancing, as well as its security features and ease of installation and maintenance. Reviewers experienced complexity in configuring HAProxy, especially for beginners, and some found it lacking in compatibility with certain features and found the user interface could be improved for non-technical users.
SnapLogic is the leader in generative integration. As a pioneer in AI-led integration, the SnapLogic Platform accelerates digital transformation across the enterprise and empowers everyone to integrat
Apigee Sense works in conjunction with the Apigee Edge API Management Platform to give API teams a powerful weapon to protect APIs from attacks
WSO2 API Platform is an open source, unified control plane for managing APIs, AI, and event-driven traffic across cloud, hybrid, and on-prem environments. It enables organizations to design, secure
Apigee API Management is Google's comprehensive platform designed to build, manage, and secure APIs across various environments and scales. It provides a robust API proxy layer that sits between backe
Application programming interfaces, or APIs, are sets of communication protocols, subroutines, and other tools that help programmers develop and integrate software. APIs can allow web services, applications, libraries, operating systems, and more to perform certain functions through abstraction, especially those concerned with communication and integration with other systems. This allows programmers to add further functionalities when building applications through the use of APIs without the need to understand the full extent of operations going on behind the scenes of a function. For example, developers can pull data from a communication API to integrate text or voice communication functionality in their applications. APIs are often used to successfully build microservices or collections of individual services that make up an application. Developers can arrange loosely connected microservices instead of building monolithic programs to create more efficient and lightweight applications. This creates an application structure by which each microservice needs only to store data if that data is relevant to its exact function. Then, it can pass off that data to another microservice within the application or pull data from another microservice using APIs.
Of course, many companies and development teams build APIs for external developers. Upon publishing, these APIs can then be monetized and analyzed to benefit the API provider. API management platforms enable companies to maximize the value of their published APIs.
API management software picks up after API design software, which allows users to handle the preproduction and development of APIs on the backend, to enable developers to monitor, control, and monetize their APIs once they are created and published. In the same functional vein as other management solutions, API management platforms allow users to control which of their APIs are accessible, permit edits to APIs when they are needed, assess user analytics, and more. These software tools also provide an API gateway that handles any incoming API calls from users and returns relevant results to those users. In conjunction with API design software, API management solutions go beyond backend control to allow users to maintain full lifecycle API management.
The following are some core features within API management software that can help users:
API editing: API management platforms let developers oversee live APIs, give them editing tools when small changes need to be made, and provide the ability to delete any no longer needed APIs. This gives teams complete lifecycle API management and helps keep company strategies in sync by ensuring that current focuses are reflected by relevant APIs, uncluttered by redundancies or outdated interfaces. In many cases, user feedback and usage analytics are crucial for getting an API to the best possible state, meaning post-publishing editing capabilities are vital.
API monitoring: API management tools constantly monitor a provider’s APIs, tracking metrics such as performance, functionality, user accessibility, traffic, and signs of security threats. For example, the software will monitor an API’s response time when called to perform a function, comparing it against benchmarks set by the API provider. The software monitors this response time as a constant average over time based on the many calls that can occur. Often, correlations between performance slips and possible causes, such as increased traffic, can be monitored to provide teams with the most relevant information regarding their APIs’ status.
Data transformation: Many API management platforms include functionality for translating complex datasets and backend systems into formats that applications can interpret. This ensures that clients’ API calls can be completed successfully and that the data they seek is returned to them in a useful state. With API management platforms handling this translation, the burden is shifted off developers’ shoulders when building each API. Developers don’t have to include scripting to handle this data translation, as they can get their APIs up and running more efficiently.
Documentation: API management solutions allow teams to create documentation around their APIs, including action items, issue logs, etc. These software tools’ documentation functions work with monitoring tools to ensure that everyone understands what’s going on with their APIs. For example, if a published API dips below performance benchmarks, relevant team members will see that reflected in documentation and can take steps to remediate the issue. This keeps development teams informed and allows for quick turnarounds when potentially costly problems arise.
Reporting and analytics: API management tools offer reporting and analytics around each API’s usage. This helps developers see how their APIs are being used and with what frequency. API management software grants companies finer control over the value and data streams their published APIs generate. User analytics such as API traffic provide essential data that can help inform future product decisions, for example, and API management solutions give companies a toolset to perform comprehensive analysis. Via dashboards and custom metrics, development teams can keep tabs on API usage and even explore the demographic trends behind API calls.
Automation: API management platforms automate many processes and tasks necessary for effective and efficient API management. Monitoring, for example, occurs constantly and automatically to provide teams with real-time updates whenever an issue arises or other relevant information becomes available. Sometimes, teams can even set custom alert events based on certain API activities. API management tools can also automatically produce actionable documentation around API activity, such as traffic trends and errors, giving developers a starting point to act on new information or remediate problems. The automated functionality of API management software gives development teams peace of mind while freeing them to focus on other tasks.
Traffic control: Many API management products go beyond traffic monitoring to grant teams full traffic control. This gives companies the tools necessary to keep their APIs more secure. For example, API management platforms can monitor for abnormal traffic spikes and then limit access to prevent overloads like DDoS attacks. This software also allows administrators to control API access to keep out suspicious visitors—this level of control grants API providers security and proactive tools to maintain smooth operations.
Convenience: API management tools save users time and effort by simplifying and automating processes like monitoring, analytics, documentation, and more. These solutions bring a development team’s published APIs under one dashboard, allowing them to drill down, manage, and edit APIs as needed. Automation frees development teams to focus on other tasks without being bogged down in near-constant upkeep, relying instead on the monitoring and alerting capabilities provided by the software.
Transparency: These solutions allow users to monitor every aspect of their APIs. Between reports and analytics, documentation, and tagging, team members are aware of exactly what’s happening with their APIs at all times. Via dashboards, development teams gain a holistic view of the statuses, traffic, trends, and issues related to their APIs. Teams can then collaborate on action items using clear, consistent documentation tools.
Comprehensive management: The automation, monitoring, and documentation functionalities employed by API management platforms add up to a comprehensive management strategy that can be quite difficult to replicate without this software. API managers help by constantly parsing API data to present teams with relevant information and mitigate opportunities for human error.
Value addition: API management tools help companies that publish APIs to get the most value out of them. Enterprise-grade monetization tools lay the foundation for such value, allowing businesses to profit effectively when clients call their APIs. Actionable API usage metrics such as traffic trends, issue reporting, and more give teams crucial data, which can then be leveraged to inform product development and improvement. Some API management tools also include features that can help attract developers, like intuitive developer portals.
Developers: A company’s API will typically be written and managed by its developers and development teams. Thus, developers will be the ones making the most of API management solutions. API management software offers full lifecycle control over managing APIs, so developers shouldn’t need to work outside the solution to oversee their published APIs.
Development managers: Development managers can benefit from API management software's reporting and analytics features. These solutions offer insights that can help managers make more informed decisions, driving current and future projects toward greater success.
Software solutions can come with their own set of challenges.
Security: API management solutions must either include or be paired with security solutions to verify no security holes with API code, implementation, or use. Following API security protocols when implementing an API management solution is essential. Authorization checks must be used when necessary.
Other DevOps integrations: API development must be considered part of a company’s other DevOps efforts. In line with this consideration, API management tools need to be able to integrate with whatever other DevOps software the company uses. It’s important to check if these integrations exist. If they don’t, companies must find a workaround or consider a different solution entirely.
Software development companies: Any software development company that offers access to custom-built APIs benefits from the use of API management software. The number of APIs a company oversees can grow quickly, so the ability to manage them all within a single dashboard ensures proper oversight and efficient monetization. API management tools help software development companies of all sizes by improving operational efficiency and organization.
G2.com can assist buyers in finding the best API management software tool, whether a buyer is searching for API management tools for the first time or looking to replace legacy software.
Generally, the most important considerations are price, feature set, and ease of integration. One of the main purposes of API management software is to make API management more convenient, so ensuring that the tool of choice integrates well with the company’s existing software stack is often essential. Using G2 reviews as a reference, buyers can determine the features that will best help them manage their APIs effectively, ensuring a pain-free integration with their existing tools.
After narrowing down a potential pool of products, teams can then apply further considerations for budget, security requirements, and more. Using this approach, buyers can confidently move forward in the buying process, referencing their checklist in conjunction with G2 scores to find the right solution for their needs.
Buyers should consider the many API management solutions on the market. Some include API design functionality to provide users with a complete API lifecycle solution, while others exist separately from the preproduction process and instead integrate with other API design tools. Buyers should consider options like these to produce a long list of potentially viable products.
Once a long list is created, buyers should employ a more granular approach to trim it down. Along with a matrix of must-have functionality and pricing, buyers can use G2 reviews to explore any potential advantages and disadvantages among the products they’re considering. With these factors in mind, buyers should narrow their search to three to five products.
All software products on a company’s short list need to be investigated firsthand via demos to ensure that real-time functionality matches on-paper expectations. During demos, buyers should make inquiries based on the requirements gathering they’ve done prior; for example, one might ask to be walked through an API management tool’s security features to ensure the company’s needs will be met.
Companies of any size should try to involve the most relevant personas when beginning the API management software selection process. Large companies might have the resources to include individual team members to fill roles such as project manager, decision maker, system owner, and developer. Smaller companies can overlap roles to compensate for their relatively fewer employees.
Some vendors offer API management platforms that can do far more than what the buyer requires, such as API design or a hosted API marketplace. While some vendors may only offer an all-or-nothing package, buyers who want to optimize spending should try to negotiate a fairly priced package that includes only the functionalities that matter to them. For example, a product’s pricing page could show that the buyer’s must-have features are only included with an expensive all-in-one package, whereas a sales conversation may prove otherwise.
To conclude the process, performing a trial run with a small pool of developers is essential. This will aid buyers in making sure that their chosen API management software integrates well with a developer’s workflow. If the API management tool is received well and utilized often, the buyer’s selection is probably the right one. If not, it may be time to try another product from the short list.